Kerbside pickup
Yes
Academy Sports Outdoors in Austin
Categories
Location on the map
Austin, Travis County, Texas, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 512-407-6310
Site: https://stores.academy.com/tx/au...
Site: https://stores.academy.com/tx/au...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–10PM
- Saturday:8AM–10PM
- Sunday:9AM–9PM
Academy Sports Outdoors in other cities:
Comments (199)
Horrible and people are so rude don’t go here everything is expensive and it said stuff were on sale and they weren’t the employee of the month was so rude.
Great place to buy sporting goods. I visited a few days ago and purchased two pairs of shoes, clogs and some sweatpants. The staff is helpful and professional. Most of the store is help yourself, especially the shoe department, but associates are available if you need assistance. They have good stock levels and have plenty of merchandise. I purchased some running shoes and socks on another occasion and Academy was out of the particular brand of socks. The socks were a 6-pack and they replaced them with 2 sets of three at the same price.
Went in to look for some shoes on sale for my husband. We didnt end up being able to get the shoes we intended to buy but there was an exceptionally hard working lady named Diane who went on a mission to help us try to find the right sized shoe (turns out the display was incorrectly placed and they didnt actually have it in stock). She tried so hard to help us get what we needed, looking online and through stacks and stacks of boxes as it said there was one pair. Im giving the 5 stars for her. We didnt buy anything so couldnt leave a positive customer review for her. Very sweet lady, thanks Diane!
I bought a pair of sketchers there. I was in terrible feet pain especially after the surgery I had and we were in vacation (I was sad messing everyone moment because of my pain)People were very helpful, they come to you and ask to help you. They brought more than 20 pair of shoes and made me try each of them to be sure I pick the one that helps me to walk.My experience was similar to a high-end store where every client has an agent that takes care of him.And it was not only for me, a lady came with her daughter and was wondering which size to buy, they brought a special ruler and made her try what suits her...You are very professional, thank you for your all!The shoes are now 24h on my feet and I can walk without pain, thank you!
Hometown favorite. Good selection, theres always a sale going on and the employees are attentive.
Found everything I needed and had a good customer service experience.
Had to stop by to get a floaty for my child. They did have the right size and at a Greta price! 👍
Didn’t have what I wanted. But got a steal on a pair of Nikes.
Whered all the ammo go? Will be back for potential sport, gym, and fishing gear, but will look elsewhere for gun supplies.
I recently went there for my first time, and I honestly couldnt successfully leave when I had intended. Academy is one of my top favorite places to shop.
Even with all the construction and mess, this store still manages to shine through above the rest. We know its not in the best part of town, nor is it easy to get to this location but its worth the little bit of extra effort. I purchased an Inversion Table online that showed to be in stock at this store. Immediately after placing the order I went out to work on a few things and begin making my journey down to pick it up. By the time I got down to the store after several stops it was almost 9pm, closing time. I let them know why I was there and promptly a manager came up to greet me. Now you and I know when a manager greets you at the front of the store its either really bad or really really bad... they had been calling me to let me know that the table that I had purchased was the floor model and wanted to make sure that was okay with me. Due to covid-19 and the size of my car, I thought it best to get a brand new one in a box that had no germs on it and that I could transport back home. That was going to cost more, great I thought but oh well. The manager could see I was a bit frustrated with the situation and she sweetened the deal for me. I left with a brand new table in the box, a smile on my face and Academy with another happy customer. Thanks again!
In and out in 5 minutes with everything I needed. Helpful employees. On task cashiers able to answer all my questions and even provided extra info! (Value add.) I will definitely be shopping here more!Also they have Austin Football Club stuff. Nice!!
Closest location to me. Seem to always have what I need in stock, and never crowded!
Good selection of sports apparel, clothes and much more!
Great place to find the baseball shirts I use for costumes! Parties, roll-play, any play! Helpful friendly staff... decent selection, great price! Look me up on Instagram @tcmacdesigns2015 or on Facebook under my name Tracy McCurry! I make lots of beautiful gifts!
The stock is a bit low right now but there was still a bunch of options. Didnt run into any staff but didnt need any help not sure if one would have been available if we did unfortunately they were out of what we needed. Shelves were messy and not always in the correct places other than that not bad.
It was good no sales woke following u around like u stole something or going to as soon as I walk in the door. Just a little messy with trash everywhere in shoe dept I guess they were remodeling not sure.
Everybody was great. I would definitely go back to the store with no issues at all and give him my business all day long. The associate and the manager were very helpful I do appreciate that...
Can always find some good deals and quality products
I can always get what I go for there. Everything is organized in a meaningful way.
Good in general a lot of nice things
This place is the best and staff are always open to help you find or get what u need
Very organized and friendly workers ready to help.
The young Hispanic lady lady taking returns was horrible, rude and would not help me with a simple return. I read their return policy and she was in the wrong, when I showed her their website and explained that there was no reason for her not to accept my return she became extremely rude and was furious so I simply left went to another Academy and reported that store to their headquarters. There was no reason for this. She needs to be fired...
Good place to shop for outdoor stuff.
Helpful kind and friendly customer service ☺️
Horrible horrible customer service. Jazmin Bradford is the worst customer service representative I have ever come across. She is horrible at her job, she does not take care of her community, she lies too. My encounter with her was unbelievable, I do not recommend Acadamy Sports and Outdoor because of her.
Awesome selection, great clothes. Went for bike accessories and ended up learning about and acquiring things Id never even seen elsewhere
Usually this is a great store. Today I had a different experience getting a fishing license. The first staff member didnt know how to complete the sale. The second was not able to log in to the system. Finally, with the help of a third staff member I was able to get my fishing license.
I did make purchases.Many howevers...I hope this critisism will improve future shopping experience.Cashier charged me full price on an item that had a reduction with a clear tag.It had to be removed and management needed to see approve.Really pushed Academy card application but did not give me prices as marked.I called the day before I went to confirm items I was looking for were there.That was not reliable information.When in store the stockers tried to point me in the direction of what I was very specific about.I am not that kind of shopper who enjoys roaming aimlessly around the store.No if I ask you where an item is.Go there with me please dont point over there, guessing.
Great store, Ive shopped here probably 4 times in the past 3 years. Lots of clothing variety, and their prices dont break the bank - even their firearms are normal prices (crazy right, even in 2021).
I have to say everything about the store was great. My 1-Star deduction was thanks to the bad attitude of the African American lady taking care of fitting rooms (7:40p). If you dont like your job, quit.
No overcrowding inside face mask seems to be a choice here I noticed at least 1 customer without a face mask also a checkout clerk. I needed another exercise ball walked in and out in no time, spacious definitely has the 6 feet apart rule. I did get approved for credit so that was a plus for me
Needed slip resistant work shoes and was surprised to see so many in stock at such a good price. To anyone in need of good work shoes soon this would be the first place I would check.
Decent selection of stuff, Ill go here because its the closest academy to my place
Got this awesome deal on the big wagon for my catering business
We need AcademySports+Outdoors in Au stin, tx period. Full stop.
Hesitantly Went in store with friends, not wanting to because I had on pajamas. At first, no one said anything to us. ButAbel came along and was very helpful. He even went and got us a buggy to put the big boy toy car in without us having to ask, asked if we needed help with anything else, and stuck around to answer anymore questions that we had. Now, thats what I call great customer service. Also, the store is in a great location and was clean, as well as, fully stocked. Cashier was also helpful. I definitely recommend this as a good place to shop and purchase miscellaneous items such as toys, sports/tennis shoes, bicycles, etc.
Supplies all my grilling needs. Tons of variety and as of late, they have been out of stock of quite a bit of stuff, probably due to the pandemic. But great prices for great product.
This academy has decent sales and and okay selection. The staff are friendly, but the merchandising is terrible. Many things without price tags on the item or on the shelf and similar items in multiple areas of the store.
Love Academy!! I bought of pair of Nikes but were too tight & returned them NP for a fantastic pair of Colombia Shoes!! Great Service!!
Fair prices but location is sketchy af. Be mindful of random people approaching you at your car in the dark parking lot.
One of my favorite a stores to shop because I love sports and outdoor products. On this occasion I ordered online and used curbside pickup...or tried to use it. After receiving notification that my order was ready for pickup I arrived, parked in the designated spot and texted the number given me. Received a response that an associate was on it. Five, ten, then fifteen minutes go by and nobody showed up. I went inside and finally got my order after showing my ID to 2 different people. They need some work on this part of their store offerings.
I’ve been there a few times lately, they have a lovely staff. One male in the bikes for kids area was so friendly to me and my family last time we were inthere! Bless his heart! Thanks for staying open.
I had to ask him can he help me because he saw me standing there and didnt ask anything. I went to ask a question about a product online and I felt like he didnt want to be bothered. He didnt ask what it was incase they had it in the store. Just a simple, if you saw it online and not here we just dont have it. Very bad customer service.
Great store! Very helpful and friendly employees! Enjoyed my visit a lot!
They have good selection of things when Im looking for them, either for sports or work. Plus I like to have fun in there with everything when looking for something. Good staff and helpful.
Nice clean great customer service a little pricey but the sale table is were to go if you want to save
What customer service? I was standing at the gun counter got no help. Nobody else was there. Then I finally asked for help and they didnt want to help me with a product and blew me off. One of the workers was Alex and the other was a male with a Bandana on. If you dont like customers then you need to find another job
Good costumer service every time I go in there they always help me find my size or try too !
I know were just following the holiday rush, but if youre looking for archery items Im betting this isnt the place.A single, wholly depleted, and highly disorganized aisle was all I encountered... all while being serenaded by the cries of mice slowly dying in glue traps behind their target bags.
Entryway was very dirty, alot of liter. The staff were friendly and offered to help but the store just seemed unstocked and disorganized in several areas.
Great place to buy sports equipment, store is well laid out, parking is easy and staff are friendly.
Favorite for sports and fishing supplies
Other than hunting and fishing gear its really not that great. It still serves its purpose but the family and I find our selves traveling to Austin for better selection on clothing and shoes.
Went to pickup my online order and they said they did not have it, they told me that I must have ordered to pick up from another location. Went all the way back home, checked the confirmation email and it said that I was actually at the right place. Called up, guy said my item was sitting there in the right area for pick ups. Canceled my order, never going to this location again, very sloppy customer service.
I have been going to this location for 10 years and the service has never been great. After today, I will never go back. I asked one of the staff to hold the last of an item for me that was too bulky while I did my shopping. He looked disinterested but said he would. I went to remind him after about 5 minutes to hold the item for me. When I went up to the register to pay for all my items (about 15 minutes) I was informed that the item was just sold. The staff person made a mock attempt to see if they had another one. They did not. I left all the items that I was planning to buy and exited the store. I am never going back.
If you feel the need to stock up on firearms on a rather uncertain Election Day, look no further than Academy! With Walmart no longer selling hunting or home defense weapons, you can still get those Walmart price points by going to Academy. I looked at several gun shops in the greater Austin area and the Academy prices beat them all by a mile. In some cases, their rates are *half* of what other places were charging.Friendly, knowledgeable sales staff. And considering the number of people there when I popped in, they were extremely patient and calm as well. They will get my business again, for sure.
Love this locationi have very wide feet and i can always find something that fits in almost big name brandAt this particular location.
Ceasar was excellent, he helped us in Womans Shoes. He went back time and again to find just the right shoe for my friends daughter. Ceasar is a keeper.
Ive noticed that while employees seem friendly and the store is clean and organised, the stock, particularly in the camping section has been pretty low lately. All in all, a good experience.
The store never has my size items and that the shelving stock is very poorly organizedit had a number of staff in the store at the time stalking apparel no real customer service interaction
Good selection. Good deals.
Extremely beneficial ! I .... ALWAYS .... enjoy myself whenever I visit Academy ! EVERYTHING .. within .. and , about the store is organized .. professional .. and , convenient for my personal shopping desires , and .. needs !
I went in April 6 th, I know its been a long time, but I needed to say how amazing James in the shoe department was. He was very helpful and kind when I had so many questions about soccer shoes for my son. Thank you so much for your help and time. And to the man that was greeting us at the door, thanks for the smile. They really seemed to like there job. Thank you again.
Great selection of shoes and easy returns. Price here is as good as most online prices. The four stars is for guy working the shoe department he steered me to what he liked instead of what I was requested.
Always have what i need and then some! Favorite place to buy the most stylish work boots or shoes, rain gear is excellent 👌
Big store but very expensive
Always have what Im looking for.
Im a bow hunter so I love this place..they have great mens clothing section just I cant afford to buy any of themMost remarkable I have been shopping in this store 25 plus years heck maybe way longer than that. For the age of the store it looks very good and hats off to management and staff for not falling in the old traps of not caring anymore..its clean..its orginized..store makes sense..people are always nice..seems like they work a small crew with the same familiar faces..Im sure Corp will mess it all up and move to a new building with new people...but we had it for a whileThanksAcademy
Everything is good. My baby also happy
The clearance was not really a clearance I was disappointed 😔
The staff at this Academy are so friendly, and always welcoming to my dog and me. We always stop here to gear up before camping trips or other outdoor outings because the prices are much more reasonable than Dicks for store brand equipment.
Great place! Good employees!!
Horrible customer service. I needed help and was told they were too overwhelmed to help me at the moment. Smh. I wont ever be back. I understand if your busy communicate that your short staff....
I would rate this a 5 but it is a bit of a pain to get to. And if you arent from here you may pass it without knowing it. But nice and clean inside. Staff were very friendly
The absolute worst customer service ever! Jason was rude, dismissive, combative and passed the buck in a major way. I work for a non-profit. We ordered 750 uniform pants for $13,000 from Academy online. The online Academy employee told me to take my rcpt and tax free form into the store to get my taxes refunded from the order ($730) This is a very big deal to our organization. Jason told me that the Academy online person was a temp worker who worked from home and didnt know what she was talking about. He refused to refund the taxes. At first he told me he would need to return each of the 750 pants I bought individually and give me an Academy gift card. When I said ok - he then refused and even though I had the online receipt, order number, and tax free form complete he said he couldnt find the order. He then said I needed to bring in a barcode off the invoice that was attached to the shipping box. He basically tried to get me to leave in every way possible. I asked him if hed write down exactly what he needed from me and he said no. I asked him for his last name and he said you dont need my last name. I was extremely patient and calm and he was so combative that it really took me off guard. I am purchasing 750 pants for underprivileged kids and he is not honoring what the Academy representative directly told me was company policy. I am NEVER shopping at Academy again and I hope Jason feels good about cheating a 501(c)3 for impoverished children out of $730 much needed funds!
This place is TRASH. Ordered online, they took my money, then canceleld my order bc they were out of stock. Now Im out $760 and have to wait 7 days to get my money refunded. This has now happened two days in a row. I hope the current economic crisis puts this place out of business for being rats. Academy if youre reading this youre TRASH.
This store is very clean and stands out in its area the falicity is always maintained cleaned and has anything you need for sporting and many other activities and hobbies.It is a great place to buy tools for recreation and they sells shoes and many other types of clothes and wear you should definitely check it out it has almost anything you need for outdoor recreation.
Very helpful guys in the guns and ammo section. They assisted in finding a holster for my new SCCY by letting me bring in my actual firearm (checked in at the door) and opened the [reclosable] package to ensure proper fit. Great experience both buying the gun and accessories.
Just visited and met the door greeter, Esteban, who apparently is having a bad day.He was extremely rude, biligerant and disrespectful.If I come back and see him there, i will turn and leave.He should be fired immediately!
This is my nearest academy store. Ive lived in this area for years now and have visited this store multiple times. Throughout last year 2016 and this year I have had to visit a few times. I would like to say that my experience there has been not satisfactory any of those times. The staff is not available when you need them, and when you find them, you see them very relaxed talking to each other at the front desk. Every time I went I had trouble finding the products i needed and after looking through the mess they had I decided to look for someone to ask about it just to find out that they are out of stock.I remember this store use to be a decent place to shop. Im taking my business elsewhere. Thanks.
In a sketchy part of town due to the homeless.Store is clean, staff is friendly.
Thats the best store to go shopping for sporting goods academy surplus thats my store
Great, clean, relaxed and organized. Cashier lacking basic customer service skills, but perhaps she had a bad day
This is a good place to FFL your firearm to.
Not the best Academy location. Inventory is low. Travel section is wiped out. Several items were not priced. Some items are of poor quality.But Lots of choices for back packs right now. And a folding chair for only $4.99 that I hope it will last a while.
Dont ever buy anything online from them... at least dont expect customer service or timely delivery. This is the worst online retailer out there. This store in particular had a chance to fix a problem and declined. Item shipped from pflugerville took 10 days to reach Manor. Customer service blamed me, fed ex , USPS, and traffic... REFUSED to own any of it. Avoid at all costs if you want your items timely!
This has always been my favorite store... But yesterday was a stressful day and long story short... As a female buying things that my husband would usually be in charge of is not an easy task... yesterday the manager Scott made my day... Went out of his way to make sure our issue with a BBQ pit we got was handled with care... Great work ethic and we cant thank you enough for your help...
I needed some new tennis shoes and they have a huge selection. And I wanted to try a different brand from the ones I had , so being able to try them on helped me with my purchase
Academy is generally a fun place to shop around, however recently, their stock has been deteriorating and their online store is a joke. This one particularly has friendly staff and no lines at the registers every time Ive gone.
Not really a fan. I walked around for about 30 minutes, with no offers of help from the numerous employees I saw (those of which were all standing around talking, instead of working). When I stopped their conversation to ask where a product was located, I was greeted with a a rude stare of shock that I dared to interrupt them. I excused myself, apologized for bothering their slacking on the job, and left the store. I wont spend my money on lazy people.
Always friendly, helped me pick a bow for my little girl. Couldnt have had better support. I only wish there were more sporting goods and less sports clothes.
I got 4 pairs of athletic shorts at a great price! BCG brand is the way to go, if youre looking to not spend too much!
Academy is a good chain. This store was nearly empty of people and just felt a little tired. The lighting outside was dingy and dark. The turn in was unlit and very hard to see.
I love going to an academy store you get to find all the sports and everything that you need for fishing basketball shoes songs and shirts very respectful very clean and social distant accepted
Academy is a much cheaper alternative to most other sporting goods store. They still have nice, quality stuff but the selection may not be quite as good. They have a lot of selection on the sports side but I find the camping is limited. Large selection of clothes for men and women. They also usually have a large selection of UT shirt for a good price.
Academy has always been my go to place for inexpensive clothing and sportswear at a very reasonable price. Plus I used to work there 27 years ago. But Academy is outstanding in overall coverage as far as having a good selection at a reasonable price in all outdoor Sporting Goods hunting fishing recreation. I highly recommend any Academy.
I very rarely write reviews but felt like this had to be said. This was my very first visit ever to an Academy Sports store, I went here today with the Intention of spending several hundred dollars on a bike, accessories, some shoes and other clothes. I walked around for over 1.5 hours and not a single employee approached me to ask if I needed help, not in ANY of the several departments I was in. I stood in the bike section for over 20 min waiting for someone to help and answer questions and finally went and asked the desk at the front, they announced over the loud speaker for someone to come, I waited another 15min and NO ONE CAME. Never received any help in the shoe department either. Employees walked around right past me, fixing shelves and never provide any customer service what so ever. I put the few items I did have in my hands back on the shelves and walked out. I will not be coming back to this store or probably any Academy store. Very poor customer service.
The manager here has very good customer service.I bought a treadmill and it turned out to be the model.The manager made sure he took care of me to ease the purchase.
The employees at the gun counter are rude. We bought a bicycle here that we paid $200+ for and as soon as we took it out to the parking lot the wheels were squeaking. We told the employee that sold it to us that theres a problem and he insisted that there was nothing wrong with it. We dont want to pay $200+ for a bike that isnt perfect, so we returned it after arguing with the manager for a while. Ive had issues with another bike that I bought here too. Go to Walmart for bikes. Theyre cheaper and better quality.
No-one assisted me in the sporting shoes department. I went there to purchase track shoes because my son had a track meet that day. I didnt know which ones to get so I bought 2 pairs of kleets thinking if one want right I knew the other one would be the correct one for sure. I was wrong one was a football pair and the other one was a soccer shoe. I drove 35 miles there and back. Only if I had someone to assist me. 😕😕😕
I was walking in the shoe department and when I reached the end of the aisle, an employee w put a basket in the way so I couldnt leave. So I turned around to go down another aisle and there was another basket blocking the exit. I had to walk all the way to the end of the store to exit out of the shoe aisle. There were still baskets placed strategically in almost every aisle, forcing you to walk down aisles you didnt need to. very strange
Friendly and helpful advice and service
Early morning,clean vast assortment of sports gear,bikes fishing gear,Jon boats,sports clothing.
Went in to get my 14yr old son set up with boxing equipment. They were super helpful and very quick at finding what I needed and getting it loaded into my vehicle.
Decent sports goods store. Items are usually cheaper than you might find at Dicks or online. But the selection isnt always the best and couldnt find any of my size (small)
They have a good viriety of stuff, but it was hard to find some work boots for my husbad. Their system showed they had a pair but could never find them in the store. This is the second time that happens to us.
Wonderful customer service!!! Asked Janet for help and she went over and beyond even called another store. Manager was very kind Dan and I will shop there more often. 😊
Lack of proper communication when holding the gun for repair due to malfunction. They keep holding my gun for 15 days before sending to the manufacturer, but I need to call the store to find that out. I think a call is warranted to avoid customer disappointment if the process is taking that long. Although, I was treated fairly when inside the store.
Good do to keeping sanitary but wish the would have been more up to date in stocking the shelfs.
Come here all the time to buy either fishing gear or clothes and work out equipment as well.
Amazing place, able to probably find whatever youre looking forprices are pretty fair
Great found the perfect gloves for brother for his football game also I bought him those as a present for me missing his games because I dont get out of school till late
Academy Sports is just one of those places you have to brave on occasion because there arent any great local alternatives. I always see plenty of staff milling about yet somehow all the clothing racks and shoe boxes are in constantly disarray. Proactive assistance simply isnt part of the equation.Mediocre customer service aside, if you need any sporting goods or athletic clothing its hard to beat Academy without driving further away from central Austin. They have a decent selection of just about everything and fairly competitive pricing.
Just dissatisfied with customer service felt like I was lied to by the cashier and the store wasnt stocked
They have nice clothes and its well organized
Where I buy all my fishing equipment & Tennis shoes. 2 weeks ago I bought 2 pair of Adidas & 1 pair of Kyrie Irvings for under $200.00.👍🏾
I pick up some air mattress at good price for our camping trip.
Shelves were a total wreck and a lot of them were bare. Found a good deal on Nike running shorts, so I gave it a 2nd star.
It has good selection and hours. The staff is always knowledgeable. The prices are too high on some products so look in to pricing before you shop.
Went looking for a Magellan brand rocker regular size lawn chair near me & was sorely disappointed to find out they only carried a chair that a large person could fit in. I originally found my 1st 2 in s. Austin. They had All 2 sizes in that brand. On Wm Cannon.I havent found anything I like about N. Austin. Everything here is so far away from this area even my Dr.s ECT. Im moving south thanks for nothing N. Austin. Yeah Im gone!
Limited stock but had what I needed (disc-golf items) today...
I go here for replacement parts for my personal training business, great fitness section. Ive also got excellent rain and athletic attire from here. Easy to find off of 35 and 183/290 intersection.
Good place for sports equipment and outdoor things. Prices are reasonable. Employees are nice. They have lots of sales throughout the year.
Love the products BUT!!! Need to stock Berkeleys Powerbait for trout! I have to order it online when Id rather just drive 1 mile to your store and get it when I want it!
Maybe its just Covid, but a lot of the shelves are usually empty here. They still have a great selection, when things are in stock.
Academy is a texas-based sports and outdoors store that has literally everything. It was a precursor to a lot of other stores like Cabelas but I am definitely allegiant to Academy simply because their prices are much more reasonable. The stores are heavily stocked so if you cant get out of there with something youre not a sports minded nor active person. Clothes accessories Sporting Goods fishing hunting. You name it they got it and then some check it out! Definitely worth it. And the savings is tremendous. Just saying!
Its ok but loss prevention is a little over board. I mean I got followed for hours today. Tho then again I got asked for herion walking in there. Might explain that. First time I have ever been ask that tho lol.
The gun sales team here has the cockiness of a small gun store owner but in a big box store. They lost my business. I can get cheaper ammo online, and Ill get my firearms from else where. Other than that the store is always picked apart, disorganized, cluttered, and dirty looking. Do to its location, its always busy and hectic with just a few registers open.
The Sales Manager in Firearm department was rude and no manner !Im a CHL holder and I came in the store to purchase a hand run, instead of assisting customer to fill out the Form, the Sales Manager was very rude, he read the form and questioning me like a Police interrogate a criminal.We all aware of the shortage of Firearm and Ammunition situation at the present times but it doesn’t make the Academy personnel could be impolite to the customers. Be prepare when this situation happen to you, you have the option to spend your money at different stores in Austin.
The place looked like it has not been cleaned up in a long time. Items just laying on the floor. Very unogonised. They need some type of leadership in that store.
Love me some Academy, got a slamming deal on a gun safe today.
Easy in & out parking lot. Good quality name brand and store brand products at good prices. Short wait to check out. Generous return policies.
Chris the manager was very helpful with my fishing reel return. And his employees where very helpful and friendly. Great store with great prices.
This store been there for years since the days of Maggies heart of Texas Dodge.Still going strong friendly staff.Needs more Backpack selection though...
You find everything you need to go shooting and fishing with family and friends, they have all kinds of ammo, fire arms, fishing poles etc...trust me go there and the nice people work there are so nice and helpfull they will help find everything you need.
I purchase my sneakers and work out clothes from here, way more inexpensive than the outlet malls! There is always one around the corner from you. You dont have to drive far
Great cheap pricing and large selection of amunition.
This Academy is pretty. The staff is always making sure that everything is well stocked and easy to find. They all have a smile on their face. Lines are taken care of very quickly.
Clean store, friendly staff and amazing customer service. Went to get cross for a friend.
I wouldnt shop anywhere else for sports equipment for my kids. They are most reasonably priced sports store Ive found. I have 5 kids and they all play sports and we get all our sports equipment from Academy.
Always fair prices and good selection.....you probably can save a little shopping other stores online but not enough to make a difference if you something immediately.....
Nice employees there they have everything you need for out doors
Had everything I needed, made a great day for kickball
Was looking for some hiking shoes and the customer service I received from the gentleman working there was so nice he called another academy and let me know that they could place them on hold and was very willing to help and make sure the shoes they had over there were double checked that they were my size.
Not my favorite but in a pinch it will wit work. I, however, find it totally insane that i can spend $100 dollars in here and not receive a bag to carry out my merch. Austin truly sucks on this one. Academy sucks for not providing a bag alternatives to plastic... paper bags anyone???
Like to shop for shoes here
Academy Sports Is The Best Place To Go To For Sports, Recreational And Camping Equipment & Gear At A Reasonable Price.Excellent!
Always find what I want. Purchased the outdoor rocking camp chair. Love it!
Dee was a great cashier, she explained the academy credit card to and . Guess what I got approved... She was so informed. Thank you Dee
A little hard to see the location from the road so be warned that it sneaks up on you. But they carry all the normal items at decent prices!
Its not the newest store, but its big and had everything I was looking for. I like stores that let you search online to see if its in store before you go, and they do that here. The checkout guy was nice.
Didnt find what I needed, and it being a chain store, I probably not go back there.
The customer service was wonderful. The young lady that help me was awesome. I will definitely return to Academy to shop.
Curbside pickup worked without a hitch. Will definitely use it again in the future.
Great shoe selection. Good sandal selection, too. I buy most of my shoes here. They are a bit short staffed, though.
They always have what I need I just love this place cant get enough of it
This location has gotten better but still isnt worth the drive. Ammo always seems out. On the up&up the kayaks are always well in stock
Friendly team. Clean store, well stocked inv.,
Ms. Davi was an angel and really helpful! But Jasmine or Yazmin however her name is was really unhelpful. Poor customer service skills she needs to be trained again.
I was looking for emoji backpack but didnt have any luck. I did however find emoji Skechers for my twin girls. They was so happy. Thanks Academy.
Barry claim all the associates are very knowledgeable about the products they sell
Really nice staff, nothing for extra, extra large ladies like me😔
Went there for river tubes and a cooler. Had everything and the prices were awesome. Even saved some$$ by applying for their card
The folks at the gun counter were very informative and helpful when assisting my Mom in getting her first pistol.
The ammo section was a complete mess, different calibers in areas they didnt belong. The store overall was clean and staff was polite.
They have some ammo
Somewhat downscale store but this chain is the place I do most of my shopping for casual clothing. Low prices are a main attraction, especially for Carhartt when on sale a few times a year.
Amber and Luis were awesome ! So helpful getting boots exchanged. Thanks!
Got approved for the new Academy credit card. Got 15% off of my purchase. I recommend Academy to anyone who is looking for great deals.
Love the prices, the inventory and the sales staff but the A/C is always out. It is always warm and with the Texas heat it can make shopping here inconvenient.
The academy had a great amount of employees to help around even at late hours and the finding items were made easy with the generic lables
Gun section is very helpful and knowledgeable. Most gun depts are impatient and short mannered. Not these guys! Theyre patient and very helpful.
Got a corn hole gameThe gentleman helped me find prices, put it in my cart and helped me to put it inthe car.
Staff was super helpful and we were able to find everything we needed for my brother’s fishing trip!
Super nice during snow storm not even walmart was opened but thanks academy you guys were awesome!
Lot of stuff, better prices elsewhere, staff wasnt rude but start by asking about treadmills and they get a lot more helpful.
Great store just the area scratchy. I recommend day light hours only
Always find what I need and the prices are very good too.
Went to return a pair of shoes. Lady told me that I would have to stand in regular line.ok so why do they have a customer service. Dont do returns at academy
Looking for Nike Shox & they only carried one pair, no other selections
We went to purchase a rifle for home security, they answered all of our questions, very very helpful, great service
This is my favorite sports and outdoors place to shop always from the work boots to the basketball 🏀 and footballs great bands at a good 👍 price
A great place for all your outdoor Events sports games and outdoor wear attire for the family to enjoy everyone can enjoy this store for all accessories needed.
Love the large selection of clothes. Always have good clearance and good bargains.
Good clean location and very knowledgeable people no matter what department 👍👍
Great service at the gun counter, but the store needs some upkeep.
Clean and nice but the only Academy in Austin that does not have RELOADING supplies!
Total reviews rating 4.3
199 Reviews for Academy Sports Outdoors 2023:
Review №1
2022-07-06Was assisted within the first minute of getting there. Ditmar was super friendly, helpful and knowledgeable. I’m super happy with my purchase, and the whole experience overall. Thank you! Will be back again soon. Wish I came to this location sooner, they gotta get on Direction Local!
Review №2
2022-06-11This ACADEMY SPORTS store had everything I needed and the employees there are very helpful.I recently purchased this here curlbar & two 25 lb. plates.Im recovering from surgery which I sustained on 3 March so Im starting off light! 😁
Review №3
2019-01-05Loaded up at academy with some new clothes on sale during the holiday season. Got all these clothes at great prices and can’t wait to go back next year. Staff was friendly and I got asked 4x if I needed help while walking around look at stuff to buy.
Review №4
2022-06-06Helpful staff.. weve been in regularly these days since all 3 of my children are in sports and we are always helped in a timely matter with kindness. Found exactly what we needed each time.
Review №5
2020-12-31We went to Academy today shopping for long johns, we were helped by an awesome employee named Sheila who was very helpful! The long john selection was minimal, only one brand offered, and there were 2 employees who were wearing their masks under their noses- which is scary at this point. This Academy has some perks, great location, easy parking, and returning/exchanges are easy too. Sometimes finding what you need is a challenge, the layout is a little confusing- aisles on the periphery and a maze of clothes in the center. Good selection of Longhorn stuff, wish more of it was 100% cotton!
Review №6
2022-07-20Knew we drive for over an hour and everyone was so helpful! Great experience and customer service!
Review №7
2022-03-21Academy consistently has way better deals with way better quality than you think it would. Its worth it to take the trip and find something better here than you can online. Trust. PS, Management rocks and knows stuff.
Review №8
2022-04-28I was meeting someone in Academy, to help them with some things I need to get, and then and their cell service is not currently working. We were counting on Wi-Fi to hook up… But unlike most businesses in town, Academy sports does not offer free Wi-Fi for customers.[buzzer sound] “Thanks for playing.”(Game over)
Review №9
2021-12-14Great customer service!I went looking for ammunition and from the gun counter I heard the sales associate (Josh D.) asking if I needed help. I told him I was interested in looking for a powerful hunting cartridge (as I believed my own rifle would not be up to the task) and he gave me some recommendations. He then asked what kind of sporting rifle I had and told him the specific make and model to which he then suggested a conversion kit. He even helped me deduce the diameter of the twist rate of the barrel diameter, something I had to acknowledge I didnt even know about my own gun. (I am new to firearms).Josh pretty much helped me save a major amount of money by informing me something I could do to my own rifle instead of buying another one and had some great suggestions on ammo I could use on it, which I bought on my way out. I live up in round Rock but Im willing to drive down to Austin and spend my moneys worth for the great customer service and information. I left pretty happy today knowing more about the ballistics of my firearm. Im definitely coming back around more now. Thanks you, Josh for steering me in the right direction.
Review №10
2022-05-25Go see Ditmar in the firearms department! Hes very friendly and a wealth of knowledge to a new shooter who would have walked away if I got the know-it-all,snobby treatment.