Advantage Storage in Mckinney
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Mckinney, Collin County, Texas, US
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Site: https://www.advantagestorage.net...
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:1–5PM
Advantage Storage in other cities:
I’ve rented a unit from this location for several years now and have been nothing but happy with the customer service and overall upkeep of the facility.I worked with Alicia and Dominic this week to transfer my current unit to a different size and they were extremely helpful and accommodating. I recommend anyone go to this facility if they’re looking for safe and reliable self storage.
They keep raising the rates. On top of paying a crazy amount, water damage occurred and we received nothing from them. VERY DISAPPOINTED! We we came in to talk to the lady and she was so matter of fact sucks for you attitude. “Well Dominic called and emailed. “We went back and NOTHING from them. And while we were talking to her, she packed up her stuff to leave and stood by the door. “Hey guys, I have to do my morning walk through.”
Only had the storage unit for 2 months, but I highly recommend this place and the people.No pressure when signing up, but very knowledgeable and friendly about the options. The few times I went to the office and the grounds it’s clear it is managed well, secure, and kept clean.I’m also very grateful Black Tie Moving company was highly recommended by them. That service no doubt saved a ton of time and money.Many thanks to Kevin and Courtney for their excellent service. If I need storage again, which is likely, this is where I will go.
This place is phenomenal! Cortney assisted me with the upmost professionalism & courtesy. She showed me a variety of units & was gracious enough to take the time to explain the different aspects & sizes until we found what would work best for me. The facility is very clean & tucked away from the main road, yet easy to access. I highly recommend this Advantage location to anyone in the McKinney area.
Kevin the manager was very friendly and worked with us on our move out. Everything about this place is awesome. We rented a storage in December when we moved onto our new home. The place is convenient to get to and always clean. We plan on using Advantage when we move again at the end of the summer. Thank you guys and we will definitely be back.
Fantastic experience. I had a last minute need for a storage space, and if I had the decision to make over again, Id choose Advantage Storage again. The staff were more than accommodating, stopping to show me around, making sure I understood all of the finer details of the storage arrangement, taking me through the process of loading and unloading, and, when it came time to move out, helping me make sure Id followed all of the procedures correctly. The security measures they have in place made me feel comfortable knowing that my belongings would be safe, and I loved that the contract was month-to-month so that I wasnt locked into a long-term relationship. Highly recommend!
My husband and I were nervous about putting our belongings in storage while building a new home. Carrie and Kevin made us feel very comfortable and secure about it by addressing each of our concerns. We have an indoor, climate controlled unit. They regularly treat the facility to prevent pests. The place is secure, clean, and well maintained. Carrie and Kevin are fun, accommodating, and friendly. We are very happy and recommend Advantage Storage!
Carrie and Ed were so friendly and VERY helpful. They made the process of finding and renting a unit very easy. They set everything up and made sure we were in the most convenient unit possible. On the day of the move they helped me resolve a lock problem and offered great solutions! I would highly recommend this location!
I love this place, the facility is super clean and nice and the staff, Carrie the manager, is always so helpful! Have a question or concern she is super responsive and when I needed a different storage unit she helped me within 15 minutes and I was good to go!An update, I just moved out of my unit and Carrie made the process so easy and seamless! I cant say enough good things about this storage location or the staff!
Carrie is fantastic to work with, she is very patient and accommodating. I highly recommend this company to anyone who needs a storage unit, it is extremely clean and a safe place to store your belongings. Carrie even brings in coffee and donuts on Saturdays. Book your storage unit with her, you will not be disappointed.
Over the weekend I visited Advantage Storage in McKinney. It was a HOT summer day and Cortney took the time to show us around to multiple units helping us decide which might be best for our needs. She went above and beyond for us which helped us out greatly. This is a well kept up and clean facility and I recommend it highly. Good work Cortney and thank you.
I come up to Advantage Storage quite often for work duties and every single time I have a wonderful experience. Not only is the facility clean and cool, but Carrie and the rest of the staff are so sweet, helpful, AND give out free candy! I highly recommend Advantage Storage for any of your storage needs.
When searching for a storage facility, I was referred to Advantage by some friends. Ive never had to put items in a storage unit, so I was a little apprehensive. After speaking with Carrie and taking a tour of the facility, my heart was at ease! Carrie was very friendly helpful and reassured me that my items would be safe and secure AND the facility was very well kept! I only needed the unit for about 3 months, but if I ever need ond again, I know exactly where to go!
Carrie was absolutely wonderful! It was a very stressful time for us trying to move my mothers things somewhere until we could get the house sold, and Carrie went above and beyond to help us out. Got us the right size unit for our needs, was extremely helpful showing us where everything was and gave us lots of tips and help with all the stuff... its hard to explain, I get that its a storage unit, but we called several places and Carrie made all the difference. She didnt just rent a storage unit, she took away some stress and made the entire process much easier than I expected. Excellent is all I can really say!
I really love this property, it is very clean and the office manager Carrie Lacy is amazing. I had rented a climate controlled unit for about 6 months but ended up giving it up and renting a garage at my apartment complex. Now Im back again moving and renting another unit from them again even though Im moving to Los Colinas. I cant say enough great things about this storage property and team. Kudos 5 stars!! Thanks Jonathan!!
This place is great. They offer a great deal on your first move in with them. It is very clean and very well monitored! I definitely feel safe having my stuff stored there! Dawn and Robert are really great to work with and very friendly. I would recommend this place to anyone. Great job guys, your friendliness and great customer service is what makes this place special!
I recently moved from Austin to McKinney and couldnt be happier with the customer service I received in working with Dawn. She was friendly, helpful, efficient, and set me up with a storage unit to my liking. I wasnt present for the move, yet she facilitated my Dad and brother in getting me all set up and everything ran smoothly. The facility is very well maintained, secure, and easy to access.
I just graduated college and I needed to store my entire college apartment while I figured things out. I chose Advantage Storage climate controlled storage units after having a horrible experience at another storage place. Storing here has been amazing so far. The staff are always very friendly!
Great folks, great location! It is a like a breath of fresh air when you walk into a place of business and find employees that not only like their job, but theyre good at their job too. Thats exactly what I found here. Ed Kopacz was a joy to work with. Very helpful thru the entire process. He had me all set up and on my way in no time at all. The facility is clean, well maintained and is easy to access off Hwy 380 from either direction. I highly recommend this storage facility to anyone in need of a little extra space...
When I walked in I was greeted so kindly by Carrie. I was actually at the wrong storage location and she made sure that I found the right place to go and even called a different location for me. She was so kind and understanding! Such a great staff and a very nice and clean facility!
I LOVE THIS PLACE!!!!!Dawn is awesome. She is extremely helpful, extremely knowledgable and comes complete with a helluva personality. The facility is extremely clean with a security system that is second to none. The location is perfect and can accomodate multiple vehicles for loading and unloading your stuff. The prices are great and even lower than some of the other locations I looked into before making my decision. I can not be any happier with this storage facility.
I needed some quick, temporary storage. These guys were great. I wish the unit was 3 inches longer so my shelves could be used but hey Im cheap. I was new to the area and every time I stopped by they were so helpful and friendly. They are so above and beyond business as usual, I need a new measure on my scale.
We are building a new house and needed a large storage unit. We one just didnt work and we were able to get a second large unit right next to the first one. This is a great facility, clean and the owners/staff is friendly and willing to help in any way.The use of a van to help with the moves was a plus also.
I went in needing a bigger unit desperately. I injured my knee and needed to clean out my house quickly to prepare for surgery and prepare for fall hazards in my home. I called to see if there was something available and the manager made sure to find something that would be easy for me and 4 smallish children to get in and out of easily. She also come up and HELPED US!!! Amazing. Seriously, kindness means everything and when you are in pain and you are nervous about what life is throwing at you, simple kindness can bring tears of joy! LITERALLY!
Dawn and Bob are the best! This location of Advantage Storage is always well-kept, neat, well-lit, everything I want in a facility I visit during daylight hours and sometimes at 6 a.m. They are both willing to work with me when I need access during odd hours, as well.
Total reviews rating 4.9
127 Reviews for Advantage Storage 2023:
Review №1
2022-07-14Professional Staff. Property Manager Patrick made the process simple. Jacob was great he was helpful with showing my Mother around the facility. The storage unit is clean, in a safe area, and has all packing materials available for purchase if needed
Review №2
2022-06-16I walked in today and Patrick helped me.He was professional, efficient and very kind.This is my first experience with Advantage Storage and if I ever need another storage facility I will definitely look for this company.Thank you 😃
Review №3
2021-07-20Easy from start to finish! I was able to reserve my unit at a discounted online price (with no holding fee) and then was quickly contacted to get more information and continue with the reservation. Then, when I came in to fill out paperwork, I unknowingly came during the lunch hour, but Josey so kindly helped me out on her lunch break (I’m SO grateful because we are an hour away and I brought my toddler with me!). In a time when large storage units are hard to find they still made it so easy and I feel valued!
Review №4
2021-09-18This place is phenomenal! Josey assisted me with the utmost professionalism & courtesy. She showed me a variety of units & was gracious enough to take the time to explain the different aspects & sizes until we found what would work best for me. The facility is very clean & tucked away from the main road, yet easy to access. I highly recommend this Advantage location to anyone in the area.
Review №5
2021-09-20Over the weekend I visited Advantage Storage in McKinney. It was a HOT summer day and Josey took the time to show us around to multiple units helping us decide which might be best for our needs. She went above and beyond for us which helped us out greatly. This is a well kept up and clean facility and I recommend it highly. Good work Josey and thank you.
Review №6
2022-04-13It was an easy setup and easy contract terms. Patrick was friendly and amazing. Thanks!
Review №7
2021-07-03My wife and I are in the process of moving to Texas and we inquired about some storage space through your company. We spoke with Josey on our first inquiry. We found her to be extremely articulate and professional! Josey gave us all the information we were looking for at the time and allowed us to make other decisions for our pending move. Thanks so much and we look forward to dealing with her again in the near future!
Review №8
2022-06-20Very easy sign up. Very clean facility. Very secure.
Review №9
2021-09-18Josey, the manager, is so nice and easy to work with. He helped us out in a pinch and made the process of moving and storing our things seamless. I will be recommending this location to friends and family!
Review №10
2021-12-23Ive been an Advantage Storage customer many times over the years. But presently its been a pleasure working with Patrick on this last go round. He was eager to help with my storage needs, very helpful, polite, and a great sense of humor. I enjoyed dropping in every month just to say hey to Patrick. Will definitely come back in the future, and highly recommend Advantage Storage.