Affordable Plus Plumbing in Georgetown
Site: http://affordableplusplumbing.co...
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
For the record... as a real estate property manager, and as a home owner, I have worked with Affordable Plus Plumbing for maybe 20 years on a very regular basis. They do work for me on my homes, my friends homes, and on all my clients properties. Like me, they are a small, family operation. Like any family might we may have our occasional frustration but we respect each other and get along well - and the work gets done. I use them. I recommend them.
I would not recommend using this plumbing company! They have come out to fix two different parts on my hot water heater, according to them. The first time they blamed it on the pressure relief valve , which turned out to be a faulty part or never was actually replaced . Hot water heater worked for about 6 weeks then same problem of leaking returned . They came out a second time and say they replaced thermostats . Hot water heater worked for about a month and same problem returned. They then suggested replacement of a cost of about $1600. New company said they should have told us there was a valve that could be put in to at least bypass water heater until it was repaired so we didn’t have to turn off water to the whole house due to the leak. New company installed valve for free. affordable has since proceeded to never return my calls about replacement because they clearly didn’t want to work with my warranty company! Have recently had another plumber out that said affordable should have offered warranty on parts and they did not. New plumbing company also said that that affordable should have informed us that pvc piping on water heater is not appropriate. New company said water heater should be replaced at a cost of $1200, much less than affordable plumbing. Long story short , the work was crappy if even done at all. I believe they were just out to nickel and dime us on part after part and make money each time only to have to have it replaced in the end at a way elevated price. Not sure they even replaced the parts they said they did . Cheap at first but not worth it in the end ! To add injury to insult the owner of the company responds to my post with “ water heater was in a mobile home “ . Honestly what does that have to do with anything , as if to imply I don’t have money for repairs . I ended up getting a company that worked with those from the warranty and had no issues at all with the process , it was not difficult ! I paid $900 for a new water heater and installation, with only $90 out of pocket for me . Water heater works great and the company was amazing , I faired much better in the end finding a company that wasn’t trying to price gouge me and kept their word !
Wow where do I begin. This company needs a reality check. Sub par techs with absolutely sub par abilities. I called Old Republic home warranty company to file a claim on a water line leak in my attic. They told me Affordable Plus was going to be dispatched out to fix the problem. Ive heard through the grapevine horror stories concerning this company so declined the dispatch and requested another company. Unfortunately they were the only ones that could come out the same day so I agreed. Oh.... did I say Ive been a Gen. Contractor in the area for the last 28 yrs? Hence the grapevine. Well the tech came out, saw the water stains in the ceiling and he and I crawled into the attic. I showed him the wet insulation and water drips. He proceeded to tell me there was no leak. Okay, after arguing with him for ten minutes I climbed out of the attic and went inside assuming hed spend some time at least searching for a leak. Instead he stormed out of the attic, collapsing the sheetrock underneath on his way out the door. I contacted Old Republic and told them what happened. They contacted Richard, the owner of Affordable who basically blamed the sheetrock damage on me. After looking at all his reviews this type of Blame it on the other Guy mentality is par for the course with Richard and his business. 99% of home warranty calls this company services have given him nothing better than a 2 star rating IF hes lucky. Most are 1 star ratings. If your a homeowner who pays Affordable directly it sounds like they handle the job as it should be. If your going through a home warranty company its an entirely different story. Old Republic is as much at fault. They keep sending contractors with this type of reputation and mentality out in the field as a representative of theyre business, but claim NO liability for the work that is done. GOOD or BAD it doesnt matter to them as long as theyre getting paid. Its all about the money. The next day another contractor came out and fixed the problem. Its contractors like Affordable Plus Plumbing that give all the good contractors a bad wrap in the business. So, Moral to thisstory is: If your looking for a good plumbing company who cares about the customer, theyre reputation, and understands what the word ETHICS stands for, find another plumbing company and Scroll right past Affordable. They obviously skipped the ethics class somewhere along the way. This contractors tech fell through my ceiling and would not admit to it...Really????
Our expereience with Affordable Plumbing was complete opposite from Jennifers.They are prompt, professional and cleanly in their work. They are the only plumbing company we trust in our home because they have always been honest and up front with all our plumbing needs.
When they came out to replace our water heater they made a huge mess and didnt clean it up. And they didnt even glue one of the pipes and was leaking. When they came back out to fix it the owner complained and call us liars and said he didnt leave it like that but I have paperwork that shows they put it in and they have their sticker on the water heater. Absolutely horrible.
Total reviews rating 4.4
26 Reviews for Affordable Plus Plumbing 2023:
Review №1
2022-07-12I hired Richard for a gas pressure test. Not only was he and his team very quick to respond, but they were able to get permits and inspector all within 24 hours. Excellent work and a pleasure to work with. Will be recommending Richard and Affordable Plus Plumbing to everyone I know for their plumbing needs. Thanks!
Review №2
2022-06-21A coworker recommended this company and I have now used them for two different projects. They did a great job determining the leak that should have been obvious to the company I tried before hearing of them, resetting my toilets that were improperly installed and also replacing my old, leaking hot water heater. Hopefully I wont have any more plumbing related issues (knock on wood) but if I do, this is who Im calling.
Review №3
2021-05-09After the ice storm killed the water heater on the house we had yet to move into, Richard and team did a great job finding a replacement water heater (same model) and getting it installed so we would be able to move into a functioning house - for an extremely reasonable price! Given how crazy the situation was and that we were new to the area, I’m really impressed with how professional and friendly he was and his ability / willingness to respond to a call from someone not already an existing client. Will definitely be calling him for all future plumbing needs.
Review №4
2021-02-23Affordable Plus Plumbing rescued us during the big freeze of Feb. 2021. We had to shut the water off due to a burst pipe upstairs that we could not get to. We were looking at three weeks without water until the next available plumber could come, because they were all booked out due to the storm. Richard and his crew were working two houses down when a neighbor asked if theyd be able to have a look at our leak. They came to our house, located the leak, repaired the pipe, and gave us water again, all in record time and without an appointment. I cried tears of joy. Not only to have our water back, but to experience the kindness of Richard (and our neighbor!) being willing and able to help us when they were completely booked. We will be customers for life.
Review №5
2020-07-22I received several quotes from companies to repair and/or replace my water heater. I am so glad I contacted Affordable Plus because their quote was the most competitive. Anthony was on time and got down to business. He wasnt a pushy sales guy, he just wanted to diagnose the problem and get me hot water. They were able to schedule me for the next day to replace the water heater and Im so happy. Just like their name says, they are affordable and their service is great. I will use them going forward!
Review №6
2020-05-07Excellent service and very reasonable prices!A family team (a grandfather and grandson apprentice) was contacted by our insurance to help with a block in our sewage. The team was knowledgeable and personable. Not only were they able to fix the problem quickly (less than 30 min), they went out of their way to replace and install a cap to an external pipe (that we didnt even know existed, they were able to find simply by listening!). The family team provided a lot of information about their procedures, replacement parts, and diagnostic techniques should any future problems arise. I would definitely recommend them to anyone with plumbing needs.
Review №7
2021-05-15Richie & Anthony were 6-stars! Showed up & within minutes found clean-out tap [not needed] then got on roof & cleaned out drain of toilet & tub! Fair, reasonable pricing and will definitely use again. Rich E. CAPVEST Realty
Review №8
2020-10-09I got the owner on the phone immediately and then Anthony came right out and diagnosed the problem and fixed it from the roof. He was polite and friendly. And they didn’t gouge me, no price negotiating-option A for $$$ or option B for $$- like I’ve had to do with other plumbing companies. I’ll call them again.
Review №9
2019-12-12After more than 12 days without working plumbing, Anthony fixed it in no time at all! I have used affordable plus plumbing for over 8 years personally and in property management. They offer awesome service at a great price!
Review №10
2020-10-28Richard and Dylan came out on time, dealt with me not knowing where my water shutoff is (new house!) and repaired my showers in no time at all. I was so pleased to finally take a shower with actual water pressure!! Highly recommend.