Alta Pest Control - Austin, Texas in Austin
Site: http://altapestcontrol.com/
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:Closed
- Sunday:Closed
Stephen did a great job! He was super thorough and asked about any trouble areas that needed attention. Plus, he was genuinely friendly and personable. I would definitely recommend Alta and specifically Stephen for a job well done.
Alexander did awesome taking care knocking down all of our wasps nests. We had 10+ and he got them all, even came back up to take care one more the kids spotted that was pretty hidden and blended right in. The company’s communication overall could use some improvement, but no complaints on the service received from Alexander.
Stephen from Alta stopped by today for their quarterly visit. Stephen was very professional, courteous, and paid great attention to detail. I have had similar experiences with all of Altas specialists. I have been using Alta for several years and have been very pleased with their service, prices, and communication.
Alta is a wonderful pest control company. Every specialist who has serviced our home has always been pleasant, hard working and helpful. They all go above and beyond to ensure customer satisfaction every time!
Our tech Jeremy did a great job for us today. Listen to our issues and even told us hed read the previous call notes. Ill be honest to say not a lot of techs seem to do that so we find ourselves repeating previous work. After hed done the interior he went and found the source of the ants outside and even told us where hed found them and treated the source due to the recent rain that had stirred up the ants.
Alexander was great and professional. Came at the very end of his day and stayed to make sure everything was taken care of and done right. Had other techs out here and got not even close to the attention and thoroughness Alexander expressed. Confident that his measures will rectify our issue. Much thanks to Alexander and Alta.
Norman is great technician. Besides being friendly, punctual, efficient, non-condescending he also good at listening, explaining, educating with professionalism, yet familial. Norman has been to our house a few times and I feel he generally cares and wants customer to be as pest-free as possible!
I have been very impressed with the service that Alta provides. I recently switched to them for a quarterly pest plan which also includes rodent protection. Joe came today to follow up on my pest control to check the traps. He was very professional and informative and didnt mind getting in the attic, even though it was over 100F today. So far Im very happy with Alta.
Alta serviced my home today and within an hour we had dead bugs. Product clearly works great 👍🏼 technician was super friendly
We had the pleasure of having Stephen take care of our yard today! He was kind, informative about keeping pets in after treatment, and was mindful of all of my many many outside plants.Thanks again Stephen! Go caps!
Signed up with Alta services today for one reason only…the technician Alexander! Alexander is a great person, very friendly and demonstrated professionalism and genuineness that is missing in our business world and in our society in general. If your looking for exterminating services definitely request Alexander and you will not be disappointed.
Norman with Alta Pest Control is an excellent worker! He called early to give me an estimated time of arrival, and he was true to his word.If you are in the Georgetown, Tx area I highly recommend Norman with Alta Pest Control to service your home.Norman, great job and thanks again!
Andy was the most professional tech tht I’ve ever dealt with. He insured my home was inspected properly and serviced correctly. 10/10 would recommend to my friends and family.
08/11/22Spoke with Warren on the phone to inquire about service. We were referred by one of our friends, the Passmores. Mr. Warren was very nice and professional. He gave us options that met our needs and at a fair price; furthermore, he was able to book us the next day.08/12/22Richard Alvarado Arrived on time and was extremely professional and so kind. He treated whole lot inside and out. Told us how and what he will be doing and instructed us what to expect durning our 18 month contract. So informative he was. Love it!Even though this is our first treatment, so far so good. I will be doing an update again on the second treatment.Thanks Alta team!!Josh and Joey—————————Future 2nd treatmentNovember 2022
Alexander Fuentes came in today to perform a germán roach treatment and he was very friendly and helpful. He was great communicating with us regarding the solutions and answering our questions. I look forward to working with him again in the future, thank you.
Alexander came out and did a tremendous job. 100% professional and did not leave until everything was done. Expertly explained everything he was doing and did it all with a smile on his face. I couldn’t recommend Alta and Alexander enough!
Alexander was friendly and efficient. He explained the process and answered all of my questions. I was especially glad that he was mindful of avoiding spraying my flowering plants so we can keep the pollinators safe!
Joe was awesome! Showed up early, and ready to get the job done. He answered all me questions and was very thorough. Hopefully this will take care of the bug issue. Thanks again!
Alexander came by to provide mosquito services today. He didnt even see me sitting on the patio, I think I might have scared of! Lol but seriously the guy did some good work I would recommend Alexander and Alta pest control to anybody looking for pest control services.
Just had another great experience with Alta. Alexander Fuentes preformed my service.He was polite, pleasant & professional, and did a thorough job taking care of my property.
Check the reviews for Alta with the Better Business Bureau. Similar complaints as to mine stated below.Excessive scheduling issues and customer service is horrible! I’ve experienced multiple issues with Alta. Specifically, (1) they came on a month they weren’t supposed to under the terms of my contract, (2) didn’t come on a day they were supposed to service my home, and (3) had no record of the additional mosquito service their sales representative promised me (and, scheduled me for) when I signed up to have my property treated for mosquitos. On the day that their tech didn’t show up to perform my scheduled quarterly pest control service, I called to schedule this missed day for another day and confirmed with their representative that I would also be getting the mosquito treatment. She said,”yes”. When the day came, the tech had nothing on record of my mosquito treatment. I called Alta (again!) to inquire about this discrepancy and they had no record and a Supervisor refused to speak to me about the situation. Instead, after multiple attempts to explain my situation as a paying customer and the fact that Alta has screwed up scheduling multiple times, the representative attempted to “mansplain” to me that I wasn’t going to get my service.All this in addition to the other times I had to deal with scheduling issues.There are multiple statements on the Alta website claiming to be,”… customer focused”,” satisfaction is their number one priority”, “…customer service to the next level”… blah… blah… blah… My issues as a paying customer weren’t even valued enough for a Supervisor to come on the phone and speak with me. From my experience, this company does NOT come through on those values.
Ricardo did a fantastic job! Very personable and professional. I would highly recommend Alta pest control to anyone who needs pest control services & lets be honest, we all do!
When I declined this solicitors service, he continued to knock and ring the door bell. I declined again and he paced around my yard looking frustrated. As he may not know, we are trying to rehabilitate our grass from years of previous owners neglect & I asked him to use the sidewalk and stop trampling in my yard. His response was, Calm down its only grass. I replied with you want to earn my business as a customer, try respecting people and their request. He said again, Its just grass. The principle of this matter is his overly persistence and blatant disrespect. I say no and it either isnt good for him or all the pleasantries go away. WTH?!?
TLDR; Dont let this company bully you into using them only to be charged hundreds of dollars after one visit if you don’t like the fact that they actually brought more pests to your home.This started for my wife and I when a pushy/rude salesman solicited our home for the pest control. We have always said no thank you to these as we do our own home care and have never had any issues aside from mosquitos, which we gave up on trying to prevent because it’s Texas. However, this salesman would not take no for an answer. Seriously. We had declined the service THREE separate times before he continued again with his sales pitch and this time explicitly informed us that we could cancel at any time without issue. We had them come out once and immediately after we began to see an excess of bugs, most of which we had never even seen within the past 4 years at this residence (Spiders, scorpions, water bugs, etc). So we immediately called them and requested to cancel further services after paying $90 for someone to apparently lay bait for more insects and pests to come to our home.HOWEVER, what the salesman (As well as the other service reps we spoke to on the phone during our request to cancel) failed to inform us of was that by canceling we would be paying a $411 cancelation fee! How is that even legal?! They literally came out once before we told them our decision to cancel and not proceed based on the terrible product they are pushing. We were then told it would be canceled and the reps made zero mention of fees. However, we never received any further confirmation, so we called back and found it wasn’t canceled. So we again request the cancelation and were not informed of any fees associated. A few days later when I’m checking my bank statement I find then that we were billed $411 for the service.We then escalate the issue based on everything that had happened and we get a call from their management saying they understood they messed up and didn’t do anything correctly, but that they would only credit us partially for the $411 billed to us, meaning we would end up paying roughly $350 for someone to spray our house and attract more bugs…great.It was a relief knowing that we weren’t the only ones they’ve done this to…just check out the other 1 star reviews here and on the BBB site. This seems to be their sales tactic. Send out pushy salesman during the middle of the work day to bother people until they either sign up or get frustrated and close the door on them. Then wait for people to get fed up and cancel to collect hundreds of dollars for services they never even provided. I can’t imagine all the people out there who’ve been robbed by this establishment.------Response to Kanika...We have already spoken with a supervisor, who openly admitted to and acknowledged that we were inappropriately sold this contract by your salesman, who then declined our refund request for the $411. So I dont have too much faith youll actually make this right. More so, I feel this response is just added here as a checking of a box and not in actual sincerity. Were now leaving this matter to our bank to dispute this. Especially after seeing the reviews of others who have fallen into similar traps with your company.
AlexanderMF did a great job. Very professional. Very sociable. And on time!!! That is very important!!! I would recommend him and Alta pest control to anyone needing the work to be done!! He rocks.
This is a great team that cares about what they do. They always take the time to talk about any questions we have. Our most recent service was handled by their technician Alexander. He goes above and beyond what we would expect out of a normal service.
I had a gentleman name joe who came to the house a showed me and explained everything to me. He was very professional and patient with all my questions. He did a good job working outside and inside my house. I will be using this company again.
Very pushy sales rep showed up. Cool at first then got pushy. I will never use this company sales rep showed up today. I used to work on lawn and garden and have some knowledge with pest control. He was asking questions about what I use and when I told him I use things with things like ant control and whatnot in it, he said I was just saying yes to everything he asked. I just the door on him and walked inside.
I have continually asked this company about there $49/mo special they are blasting all over Facebook. Specifically Im asking how many months you get at $49/mo. This is a very simple question to answer and rather than doing so they have removed my comments asking this and blocked me from making more as well as from leaving a review for them on Facebook. That just tells me that 1. They dont care about their customers or potential customers asking very valid questions and 2. That this deal is better than they are implying and its clear they have something to hide about it. Probably a bait and switch scam where they say youre going to get their services for $49/mo, but youll really only get one month at that price before they jack up the price on you. Either way, this shouldnt be some silly secret they keep from their potential customers. Any company that isnt open and honest about a special like this probably isnt open and honest about other things, such as the actual service they will be providing you. Nothing but shameful and disrespectful for them to treat people this way.
Trevor came by and serviced our home for pest control. By far the best one Alta has sent out, not only was this young man polite he did his work throughly and did a great job. Thank you Trevor and Alta
Alexander was fantastic! Please give him a raise!! He answered all our questions and was very professional. We are really happy with the service he gave us. Can you send him to our home every time?
Joe did an excellent and thorough inspection and eliminations. I was very pleased. Also he arrived at the expected time which allowed me to carry on with my responsibilities.
Wanted to thank Thomas (whom I spoke to) and Mike (who did the service) for a great experience.We were trying to get away from a competitor’s crummy service and when I wasn’t out of my contract timeframe, Thomas setup a call for the day after it would’ve expired. So I got a call that day and got setup without hiccups.Mike was as professional as can be, I’d be lucky to have 10 of him at my place of work. Things might get done a little smoother. Great experience, all around!
Warning: A door-to-door solicitor gave a sales pitch to us for pest control services. We did not agree to any services or sign any agreements, and said wed review and compare their rate sheet to our current providers service agreement. A week later we were notified that a new customer account had been set up, and that a technician was scheduled to perform our first pest control treatment a few days later, both without our consent. These predatory and unethical actions on Altas behalf wouldve resulted in unauthorized access onto our property and subsequent billing for their services had they gone unnoticed or uncontested by us via their customer service department.
He was polite to ring the door to inform us he arrived, he took time to cover our entire back yard and we did not get pestered with mosquitoes this weekend while entertaining!
Alta really helped my family with our ant issue and the mice that were running around our property. Great customer service as well!
Mr Jose Inspected property for activity -Dewebbed all reachable areas with extension pole -Sprayed residual product -I also completed the additional task(s) of: treated fire ant mounds in the backyard, garage service -Placed glue boards (spiders, rodents, cockroaches) -Upon completion of service, closed all gates used. Thank you for your business and have a great day! Mr. Jose done a great job very professional and courteous checked all areas I asked him to do.We strive to provide our clients the best possible service. Please let us know if there is something we missed and wed be happy to return and take care of it. Thank you for choosing us to be your pest professionals!
I am using Alta pest control services in Pflugerville Texas.I recently switched to Alta after being a long lasting customer of one of the largest pest control companies in the nation.Joe was punctual, courteous, and very professional in his work.Thus far the service I have received from Alta has been exceptional!
I really like having quarterly services scheduled so I don’t even have to think about it. Alta has always been responsive if I need them to come back between visits. The technicians are friendly, professional, and work quickly.
Complete lack of respect and professionalism for home owners who do not wish to entertain solicited offers for home services. We have a clear No Soliciting sign posted that is impossible to not see as you approach our door.The young man who was the rep for the company stated that he didnt even see it, to which I told him we were good and to have a nice day. He then continued to go into his sales pitch, to which I told him that I was not interested and that I was working. He then proceeded to start leaning on the threshold of the exterior wall next to the front door while trying to continue with his pitch, to which I then stopped him once again and told him, If I just pointed out a sign that you ignored, told you that Im not interested, and then told you that Im working, and you still keep trying to pitch me, what makes you think I would ever want to do business with your company?, to which he replied Happens all the time. and this is when I told him to leave and to get off of my front porch. He reached out to give me a fist bump as I shut the door.Im all for home services doing their thing but this exact scenario is something the company should stress to their reps to not put themselves or the homeowners in positions to have a very unfavorable interaction. For every home with a posted No Soliciting sign, there are easily 30 that dont have one, so please update your practices when it comes to this matter.I rarely leave reviews, but the level of disrespect experienced when I kindly declined multiple times is what has me upset to the point that I have to post this to the company, as Ill never forget this companys name due to this interaction and will never recommend them because of it.
We signed up with them last summer for ants and wasps. That part is fine. Where weve really gotten our moneys worth is rodents. Not only do they set traps and bait and look for entrances into the house, but as soon as one is caught, you can call them and they come remove it. There were a few weeks I was calling them like every week for the attic. Eeeeeew. But now that I know where the holes were, I plugged them up and we havent had any issues for over a month (until this recent tornado weather). They keep the outdoor bait traps fresh and weve almost got the outside problem beat. Inside is rodent free!
We had zero issues with our old service. My husband fell for the spiel and switched us. Our home is a bug haven now! It’s quite ridiculous how bad they are becoming after years with no problems! Do not use. Highly recommend running away from this company. 10/10 do NOT recommend.
Ethan was very helpful and professional. He was on time and explained what he would be doing for the day. He did a great job. Highly recommend Ethan especially for how nicely he explained everything for a novice like me.
Alexander MF, was amazing. He was on time she was very professional he was invested and interested into what my concerns were. And he tended to them as they were needed. I would recommend Alta pest control, and Alexander MF to anyone seeking top-notch, superb pest control!
Frank came and did my quarterly today. He did a great job. Handled the wasp nests I was getting and was very friendly and knowledgeable. Thank you!
Alexander was amazing, and very respectful and explained everything as well as and I would HIGHLY recommend him!! He is very knowledgeable!! If you want a professional ask for Alexander!!! Seriously I hate spiders!!
Alexander Fuentes was outfield tech was wonderful. He listened carefully and responded better than I even I might have expected. Thanks for great service
Alta is great.They come when they say they will, perform the services they say they will.The techs are always friendly and professional.
Frankie came by and helped me with my ant issue that i’ve had for weeks. he was pretty cool and professional but kept making horrible dad jokes, not sure what that was about. all in all, it was a great service.
Great job! I wasnt home and i accidentally left my back gate locked when they came for their scheduled visit. I contacted them and they came back the next day to finish the job. Ive used them for about 5 months and they havent disappointed.
Alexander was a good nice worker but he did a good job with the mosquito extermination I’d definitely recommend him for anyone if I could
I Have a new home I just moved into and a Mr.frank came to my house and took care of a nasty roach infestation that I had. He was very professional and very good on time he was funny too making papa roach references and I loved it 😄 🤣
Stephen and Kody were on time and were both professional and courteous in responding to our pest control needs. Please send them to my residence on our next service call.
Kevin was fantastic! Super quick and efficient work, and his customer service was spectacular. We would happily recommend him to others.
Frank, came out today to perform my quarterly visit. He asked if we had any issues. I explained the issues we were having. He quickly gave a solution and sprayed outside twice. Advised that if that didnt help to call and they would come back out free of charge. He was very knowledgeable and explained everything he had done during the visit and gave me some information on wasps.
I was skeptical at first, since I didn’t know the company, but they have repeatedly surprised me positively.Special kudos to Frank, who came this week and raised the bar again.I do recommend their services.
AlexanderMF, who did the inspection was very understanding of our problems and took care of them right away. Very determined and energetic to tackle the task at hand and I would highly recommend him next time..
I wasnt home when Alta Pest Control came out to exterminate, but the following day it was evident that Alta got the job done. Bugs were laid out across the driveway and walkway. Sorry BUGS! Thanks Alta.
Wonderful business very nice gentleman Michael was the salesman the man that came to the house to actually do their treatment was just as professional and polite just can’t remember his name right off hand great folks locally owned love to support the small businesses
Alexander was very friendly, thorough, and explained everything about the services. Extra bonus points for putting up with my crazy dog!
Stephen came to my house today. He answered any questions I had and took care of all my wasps nests. Thanks again!
Joe was my Rep. Super Honest, informative, and gave great analogies to help me really understand pest control.
I have had pest serives for the last 17 years. I have had service with Alta for over 3 years. By far, they are the best providers: consistent service at a fair price. They go above and beyond at no added cost, in case a return visit is needed.
Norman was great! He took the time to make sure I was satisfied and things were good. Thank you.
Alexander came through and did my inspection, talked me through what he was doing before and what he did afterwards. He was very professional. Cool guy too.
Kevin did an incredible thorough job for us! Friendly, excellent communicator & professional, highly recommend! Thank you!
Very nice and professional. They set up an appointment and then when the day came they reached out 20 minutes before to let me know they were on their way. The next day they called to make sure everything is okay.Update 2022: still using the service. Just had Delante do our house and he was awesome. Very knowledgeable and courteous.
Alexander took his time , I appreciate his kindness. The world needs more people who take their work serious and cares for the people they help . Thank you
Alta is amazing! They are a family owned business and we have been using their services for just about 2 years now. They are super friendly, informative, and are always on time. They will come back out if needed and will target specific areas if you ask them to. They really help customize to your home and are flexible with scheduling around what your needs are. I’ve never had a bad experience with them and their communication is top notch. Highly recommend Alta! We have not needed to call them back out and mind you theres a creek that runs through my backyard, but their products are so good it keeps unwanted pests away (ask about their mosquito service) and is still super safe for my dog. What I love the most is there are never any bad odors from their products what so ever. If you’ve ever used services like Terminex then you know what I mean. I just can’t say enough good things about them. I’ve used pest control companies over 20 years, just never had service as good as Alta. They will definitely go above and beyond for you.
Kevin was fantastic! He arrived on time and gave me a full breakdown of the treatment he performed. Also did an extra walk around of the house.
Kevin was very professional and worked really hard to complete my half acre property. Thank you for your great service!
We switched to Alta during a promo where they matched our current company prices but they also added any treatment. Our yard was getting a lot of ants so this was big for me. Each technician has been incredibly kind, fast, patient, and thorough. They also will come out and retreat in between your treatments which is perfect for us because our neighborhood is still being developed. Awesome company!
I would give zero stars if that was an option. BUYER BEWARE. There are many other pest control services, dont use this company. Over summer I had issues in my backyard with ants and bugs eating my plants. The sales guy knocked on my door (ignoring the no soliciting sign) but since I needed service and hadnt gotten to calling my previous pest control I decided to try them. The guy said they would have a guy come that afternoon and come back in 2 weeks to spray again. The guy came and sprayed that afternoon. All was well til the 2nd visit. They only sprayed the front yard because my dogs were in the backyard. Duh! I didnt know they were coming. 3rd time they came, again only sprayed the front yard because I didnt know they were coming. I canceled their services after that one and received a confirmation email. To my surprise a guy comes again to spray in the rain. It had been raining outside all day (not drizzle) and they overdrafted my account charging $129 plus a $32 overdraft. I called and was told they had no record of me canceling any service, they wouldnt refund my money, and I was locked into at least 7 treatments regardless. I said I would be happy to send the confirmation email but was told basically it didnt matter, and they were going to charge me another $250 for the very first treatment on top of the $100 I had already paid for it. I have a normal size yard so $350 is a rip off. There are many pest control companies. Try your luck with anyone else.
I wish I was actually home to get them to spray in my house. I have bugs everywhere. But some how and its not there fault I am never home when I have an appt. I blame the military. But yes I need an in home spray. I have spiders and those long black bugs and I have seen some baby roaches. Definitely need to be home some time to get a good inside spray done other than that. Good job.
Kevin came today to give an initial service at our new house. He was friendly, professional, and thorough! This a great company, we would recommend them to anyone!
Jose did a great job servicing our home today 8/19/2021. We have been happy overall with Alta as they are responsive to requests and listen to you as a customer. I definitely would recommend them and I appreciate the fact they always seem willing to take care of any pest issues right away if needed. We have been with Alta over a year now!
We had been with Terminix for over 20 years and now are with Alta. We live in Cedar Park, TX and Pedro did a fantastic job of servicing our needs. He explained what he did to protect our home and yard and was very knowledgeable and courteous. Pedro even stated that if we still had any issues to please call Alta back and they would come right back out to assist us. Pedro was excellent and we are very pleased with Alta!
Politely told the first peddler that we were not interested. About an hour later a second showed up. Even if I was actively shopping for these services, I would take the companys name out of the hat if they used annoying door to door salesmen.
Pedro came to our home to spray our garage for spiders but before doing so he removed all the spider webs and placed glue traps. He also removed additional wasps nests that we found outside. Pedro was very informative and polite from the beginning. It was the best customer service I’ve gotten in a while. I hope if I ever need Alta Pest Control again that Pedro is the one providing the service. Thank you, Pedro!
The Alta team was quick to respond when I reported that we had two Wolf Spiders by our porch/in our house within a couple weeks. We were still a few weeks from next service and they responded quickly to my email and set up a time to come treat inside and outside the house. They were on time and every service agent we have had has been friendly!
Our tech, Pedro was absolutely wonderful. He was on time, polite and explained everything he was going to be doing during our service. When he was finished, he let us know what services he had performed, answered all of our questions and made notes of any concerns we had for our next service. We are very happy with the service we received from Alta Pest Control and their wonderful tech, Pedro. Thanks, Pedro!
At first the service started out fine; however, during the last service we observed the technician pull up in front of our house, sit in his truck for 10min, then leave without do anything. The next day I receive an invoice for service and I call the office. I requested that the charge be reimburse and to please cancel my service immediately. The individual I spoke said he could not do that, but he would reach out to his manager to contact me. Waited for a week and the Manager never called. Frustrated by this, I proceeded to submit a dispute with my credit card company for the charge and also placed a stop on any future payments to Alta. I do not recommend this company.
Pedro was knowledgeable, hard working and professional. He spent quite a bit of time checking for any webs and wasp nests along the house and fence, and shared information on how they would treat out childrens new playset. He went that extra mile to make sure I knew what was being treated and how. Overall I was pleasantly surprised by the quality of the service, and will happily stay a long time customer.
We love Alta. We are new to the Austin area and new to the big bugs. Alta is super responsive to come out as soon as we see bugs. Listen to what were seeing and give tips for inside and outside. Their rates beat competitions weve seen. Mike came out today for our second treatment and I totally recommend him. Ask for Mike. Hes so friendly and thorough and explained what he was doing and why he was spraying where he was. Helped me ID the bugs and talked me into loving my geckos.
New customer with Alta and really impressed so far. Just signed up on Saturday and Jose already came this morning. Mud daubers were driving me crazy! He was did a great job and I feel we will be in good hands going forward.
Charged my account after I cancelled my account! They showed up to my house with 1 hour notice because they were in the neighborhood. I have no idea what service they performed or even if they did anything at all. The service was never worth the money.
Got a knock on the door one evening from Alta sales rep Preston. No one loves solicitors but he was friendly, we had considered pest control and the price seemed fair. Tech Chris Loveless came out the following week to inspect, spray, granulate and de-web. A real nice guy and very thorough. So far, were happy we decided to pull the trigger on this service.
Jose was my tech! He was friendly and very helpful. This was our first service with them so I had a few questions. He had no problem spending a few extra minutes answering all my questions and then got everything treated! Excited to see how this works in comparison to our old pest control.
Avoid !!! These guys have a predatory way of getting you signed up to there yearly service with aggressive soliciting and then make you sign a contract which if you want to get out of early can cost you close to $300 !I would stay away from them and use Lynx pest control or any other company in the area
Christopher was phenomenal!!! He came out to do a routine treatment and caught a rodent with his bare hands as it was racing towards my wife and infant. He also disposed of other rodents hiding around the home. My landlord called in the middle of treatment and he was able to make all the proper repair recommendations needed around the home to keep my family safe. I know he was just doing his job but for the actions he took today the name Christopher is like a hometown hero to the people here at my home. Definitely would love to have him come out again for any treatments needed around my home. 10/10 Stars
Have had a great experience with Alta this far. Dustin, the most recent tech, made sure that I knew to keep my dog inside for a little bit to ensure safety and knocked down two fire ant piles in my backyard that I had no idea I had! My dog and I are in my backyard frequently but its a new backyard with the sod not grown over completely. So thankful that he caught that for us! Dustin was able to quickly spray down the eaves and granulate my yard, and explained in detail how to ensure best results. Each staff person Ive encountered with Alta has been knowledgeable, courteous and professional. The only reason Alta did not get 5 stars is that they currently do not help with termites and I wasnt explained that when I switched from my former pest control company. Hopefully theyll have that ability in the future!
We signed up for Alta and two days later, Jose came out to our home in Manor to treat the outside. They focus heavily on the outside so that you dont have to have anything sprayed on the inside unless you really need it. With kids and small dogs inside, we like that. Jose was quick and professional. Looking forward to being ant and spider free!
We have been extremely impressed with these guys. Pedro serviced our house and he was extremely informative of what he did as well as showing us some things that he had found. Super friendly, very professional and not the typical cheeseball salesman you get these days. Lol. He spent time explaining everything as well as the reminder of how they will come out and remove any hornet nests, spider webs, etc that we find. I highly recommend them.
I have a very explicit and clearly posted no soliciting sign. And yet these representatives knock anyway. They interrupt my work and make my elderly dog panic. Unprofessional salesmen and downright disgusting how he behaved trying to continue to sell me even after I told him we dont accept soliciting. What a horrible business practice.
Technician Delante ,was professional and explained everything that was performed. Great quality especially from the previous pest control I was using.
Jose did a good job with our house on 8/27 and this was our first service after working with another company.He ensured all of the problems were addressed and answered our questions too. We are glad to have picked Alta pest control and we hope to see they maintain this quality of work through out the service period.
Good bunch of guys. Everyone that comes in is respectful and professional! Also the company is very responsive. They get back to you right away. I recommend them!
Ethan did a great job! Always on time and prompt. Quickly and efficiently finished his work.
Very knowledgeable and genuine employees. They come monthly and take care of all the invaders!
Alexander came to complete mosquito service. He did a great job. Very nice gentleman
They service is fine. The issue is they send out representatives that lie to you and make agreements to service to get your to sign. Be wary would not recommend.
We had Alexander stop by for another treatment. Great guy and fantastic work. Highly recommended.
Andy was great excellent communication skills love the customer service Great products and definitely will be back again when you need!!!!!!
Ethan is fantastic and very knowledgeable! Answered all my questions and took care of our pest problems. Thank you, Ethan!
Alta Pest Control keeps my home free of pests!!!! My husband and I have been with Alta for over 5 years. We had an inside and outside ant and spider problem. It was so bad that I was on the verge of going to live with my son. The agent ( Cameron) that I spoke with was extremely helpful and ensured that my pest problem was going to be taken care of right away. I am forever grateful to Alta with the continuous treatment, I no longer have an infestation ants throughout my home. I would recommend Alta to anyone who has a pest problem or want to prevent one. Alta has the best customer service, service plans, and they do a thorough job. I am totally a satisfied customer.
Robert came to do our mosquito service today and he was awesome. He made sure to let me know he was here and what service he was going to perform. He also checked with me before leaving to ensure I was satisfied and ask if I had any questions. He was friendly, personable and professional. The best part is that I no longer get swarmed by mosquitos when I walk outside.
They did my regular service early; however left me a voicemail message that they would be in the neighborhood and wanted to know if they could do my service ahead of the time scheduled. I tried to call them back numerous times after receiving the message and would only get the message they gave me earlier. Then noticed the charge on my card. No receipt from them. Unacceptable.
Alta is awesome. The whole process was smooth, from the setup to the actual service. After the first service I saw less ants and rats, and eventually they were all gone. We saw potential signs of more rats and they came back and inspected, but turns out the remains were old. They are always so friendly and good to us- highly recommend!
Steven K. Came today and did a fantastic job. Very professional and very thorough. Very pleased this time.
Technician was efficient and explained exactly what he was going to do. He will be coming back quarterly or if we call before that. The fee seemed reasonable. So far the service seems effective.
Alexander Fuentes and the folks at Alta provided great service today. Appreciate their continued good work.
Cody and Stephen were great! Professional, knowledgeable, helpful. Our heroes for the day!
Kevin is amazing. He was able to come out during Memorial Day and help out check for roach issues.
UPDATEAfter speaking to management, who was very understanding of our position I would like to give them a 5 star review.Spoke at length about issues and all was resolved!She was very professional and we are happy with the service
I am very pleased with the service thus far. I am extremely allegic to bees, wasps, yellowjackets and mosquitos. If I see any signs of any of these I can and do call for a service visit. If things change, like I now have a service dog and my requirements have increased, they were quick to respond to my request and the tech was super about making sure he knew all that I needed. An excellent, excellent service visit.
Hello I just wanted to say thanks for the excellent service tech. Randall was swift about getting my needs met.
Not good. The people are nice and easy to work with but the product just isn’t good. Got convinced to switch to them from a door to door salesperson but we’ve seen more spiders, and other bugs, since we’ve switched. About a week ago, I noticed a new spider web being made. I decided to leave it to see if it would get taken care of when we had our quarterly visit. It’s in a corner on our back porch. A very standard location for spiders and part of their service is to remove cobwebs. The fact this was missed, tells me everything. I don’t expect you to get everything but this is an a very common location and very visible! I figure their service is better than nothing but the next door to door person to stop will earn my business. Don’t sign up if they stop at your house, just not worth it.
I wasnt home but my cameras caught him spraying yard, but not the front or back porch where the plants were and like I specified that is where the mosquitos hide. There was also no spray on trees when I arrived home 30 minutes after he left. The guy before coated the trees heavily at the base to help with the problem. They followed up with a phone call, got me a re-do scheduled at no charge. Great company, great service!!!
The sales rep that got me signed up was very professional and considerate. I even got serviced the SAME DAY! They did an awesome job catering to my needs everything I wanted done got done in a timely fashion. Even the technician was very polite and knowledgeable when I asked him questions.
Christopher with Alta did a fantastic job! He was on time, professional and pleasant. He explained the treatment he was providing a head of time and followed up with me after to make sure any question I had were addressed. Thank you for the great service!!
Our technician Christopher loveless did a great job was on time and was able to answer all of our questions on the first visit. So far they have been east to work with and seems like a relatively easy way to ensure we are proactive against pests at our home.
Update 8/5/21: After my initial review, Robert from Alta reached out to us to make things right. He did a thorough inspection of the areas treated and agreed it was not done properly. He has put additional effort to go through each problem or untreated areas, removed the cobwebs and tried to spray. We truly appreciate the follow up and changing our opinion withtheir quality service. I am changing my review to 5 stars.Original Review: The sales guy Preston who knocked on the door gave too much description about the services that will be performed. He explained there would thorough cleaning of spider webs around the home, the backyard play structure and fence. I was impressed and signed up for a year.However the guy who showed up didnt do good job. He just went around the home touching walls at couple of places with extension pole. He didnt even bother to look at the back fence. We needed to tell him to check properly and remove spider webs around playscape but he seemed not interested. He didnt inform us to water the yard after spraying the granules. I watered it next day after finding it out myself. I am not satisfied. Wish I had not fallen for this. Very disappointing.I gave 2 stars just because the customer care lady was very nice to resolve the first billing issue.
I have been using Alta Pest control for over a year. This service and their people are great in doing exactly what they say theyre going to do.. Their communication about appointments, which can come earlier than anticipated, is always spot on and pleasant. The last guy who came to handle the service was respectful and thorough. I am very pleased with the entire experience.
Terrible service overall. They recommended pest control before we were going to paint the exterior of the house. Pest control guy came over, cleaned somewhat fascia area with duster and sprayed for bugs around perimeter and fascia. It was done so poorly that we found 3 hornet nests afterwards. Called in and was told they come back again and re do it, but they would be available on in a day or two, since paint job had to continue, we opted to take care ourselves. However, the next day we found more and more wasp nests, 12 more in fact. The spay job was done so poorly around the perimeter that the nooks were completely ignored. Regarding ants inside the house they told it’s normal to see ants and it would take another spray in 60 to 90 days to get rid off. I am not sure what I paid money for :). Well save yourself a headache and use different service.
Really professional, very thorough. Responsive. Alexander MF was epic. Joe was really friendly.
Both of the gentlemen who came were very knowledgeable about specific species of insects and very thorough in explaining what they would do. Pedro came out and did a very thorough job and let us know we could always call back in if we felt like something needed more attention.
This company told me that I had a two part service that would be taken care of with my first payment. They then charged me for a second payment of 100 something dollars. They trick you with the payment talk. Dont use this company if they offer you that option. They will hit you with unexpected fees.
Excellent service, respectful and professional. Very happy I’m with Alta. Switched from Orkin and sad I waited so long. Orkin bought previous pest service I had and raised the prices and would not honor the lifetime contract price I signed. Hopefully Alta doesn’t raise prices.
Very professional service from Alta pest control. Mr Frank checked with me for any issues and explained me what and all he is going to do..Excellent service..
I actually had two services completed with Alta during the same week. The first was for ants that were getting into the house from somewhere, the treatment worked very quickly! We havent seen any ants since. The Alta tech that performed the service, Dustin was very through in explanation of what he was going to do and everything has worked as he said. The next service a couple of days later was for mosquitoes. The technician that performed this service never told me his name, and didnt notify me when he was about to leave as, Dustin had done. I had a couple of questions to ask of him, but when I came out he was gone. After allowing the treatment to work for a few hours, we sat on the back deck and everything was ok for a couple of hours and then we started feeling mosquitoes. I texted a rep of Alta and told him about the mosquitoes and was texted back saying he would send someone to refog the area but nothing has happened as of yet which is ok, because were having new Hardy siding installed around the house and are unable to sit out in back at the present time. MY 5 Star rating is based on the ant treatment. It has been awesome!
Always great service provided by very professional team members. I like the fact that they tell me what they’ve found and done about it when they are finished treating my home. The only issue I have with the company is that I’m not given a “window” of their arrival time. I can’t leave my gates unlocked all day as I have two large dogs that need to go out during the day. I did mention this to the technician who took care of my yard this last time. He assured me that if I contact them about this issue it would be taken care of. I will do that tomorrow.
Jose stopped by today for our quarterly service. He was friendly and professional; efficient but not hasty. I appreciated that he took care to treat even the scrubbier edges of my backyard despite the 95F heat.
I am shocked this company has so many positive reviews. The door to door salesman came to my house at noon while I was working and unable to answer, and then came again at 8pm. He continued to bang on my door, and when I was finally able to answer, he made a joke about my no soliciting sign. I kindly asked him to leave, since he had just woken up my child. This company could offer to service my house for free and I still wouldnt use them.
Service by Alexander was very professional. The only reason I did not give a 5 is because I did not get a text from the office telling me that he was coming today
Very deceptive information regarding contract. Was charge 30 on initial service then 2 months later 99, then would have been charged 99 two months later over $500 a year for pest control services, was under the impression that I would be billed quarterly every three months. I cancelled service and was billed 66 on top what I had already been billed, for canceling my contract. Truly its a rip off. Because we really have any bug issues in the fall mid winter.
Jose did an excellent job on outdoor pest and bug control at our home. He was friendly, professional, and thorough. Afterwards he explained the work he completed and any issues he saw. Above and beyond!
Young man who sold the service to me was courteous, respectful of my time, knowledgeable of his company and his product. Answered my questions completely.Young man who performed the service was equally respectful and courteous and very thorough in performing the treatment. He also answered my questions regarding why he was using the tools he was using to do the job he was there to do. He found at least 6 wasp nests. In the crack between the gutter and the facia board on the house that I would not have known even existed.
Trevor was friendly, thorough, and a joy to work with. A true professional.
Robert was excellent!!! Very detailed in what service area he was covering for the mosquito treatment and he even helped get all of the kids toys off the ground. I definitely recommend Alta for your pest control needs.
Very thorough from interior bait traps to outside treatment, including cleaning all outside windows and tall overhangs. The customer service rep was polite, courteous, and professional. He seemed to care about his job and treating our yard.
Ethan did a great job with my quarterly inspection! very sweet and professional (:
Use Alta only if you want to pay 240$ to terminate the service if you dont like it.I am not satisfied with the treatment they have done in my home. I think that I would have easily got something very cheaper from Lowes/Home Depot/Walmart and did the treatment myself which would have been better than going with Alta.
Ive been using Alta Pest Control for over a year, and theyve consistently been very professional and thorough in their pest control services. Mike S and Kellie have always done a great job with getting rid of fire ant mounds, wasp nests, and spiders & cobwebs in and around my home. Id highly recommend their services if insects in your yard or inside your home are bothering you.
Frank was very detail in explaining and taking care of things. We have been liking their service so far.
Alexander Fuentes is a very friendly and helpful person who gave us amazing service. I would highly recommend!
I was not happy with the service. It did not meet my expectations for quality. Over the last 40+ years, I had subscribed to a quarterly service which has worked fine. They sold out to another company which I have not been happy with. The salesperson was nice I thought I would give this company a try. Boy, that was a major mistake! Again, I requested a quarterly service routine with this company. I was told they would do the exterminate inside and outside of the house as previously done. I later called and requested the service technician also spray the yard for ticks and fleas since I found several fleas on my dogs. They said it would be an extra cost, I agreed to that. According to the e-bill I received, he only sprayed the outside of the house. I paid that invoice on line. Shortly after that, I received a note scheduling a service for the following month. I then sent an email reminding them that I signed up for a quarterly service, not monthly. Approximately a week later I received a dunning notice and late charges on another e-bill. I called the company to get the error rectified. I also told them I did not want to continue the service that I wasnt happy they did not meet my expectations for services. I also sent Alta an email note to cancel my services that they didnt meet my expectations for service. I later received a call from Levi Lucas advising me that they only service the outside of the house that their systems would take care of the inside of the house. He then advised me that I signed a one-year contract and I would have to pay a cancellation fee ($169) to cancel the service. The BBB will hear about this bunch!!!!!!
After the initial visit I had to call as the service guy left all the wasp nest laying around my yard and missed several… a second service was performed. During that service my RING cam was activated. The service guy was in a speaker phone call, clearing speaking to the original person that serviced my home, the conversation was completely inappropriate. At one point the person on the other end of the line said “f*ck it, can’t be 100% everyday”. Clearly had ZERO concern about my home or the service he provided.Prior to the service guy showing up at my home he called with his ETA. When I saw the RING video I called the guy to let him know what happened. I wanted to give him a heads up so that he didn’t do that again. He flipped out on me saying that I had no right to call him in his personal phone and then hung up on me. I followed with a text telling him that if he didn’t want to receive business calls on his personal phone he should not be calling customers from his personal number. HELLO - caller ID!?! He responded with a text saying if I ever text again he would call the police.I then called the office to complain. And have not heard a word back form them. They clearly do not care how their clients are treated or the way their employees act. This was the worst experience I’ve had with a company that I allowed into my property. Shame on Alta. Do not use this service, they clearly do not care about their work and management does not care about service.
Deonte was the man! Great job, professional and knowledgeable. I appreciate the quality of service and attention to detail.
Man!! I had the best experience from the salesman to the tech. Colton L. Is on his A game! Went above and beyond with his job! He sprayed got EVERY spider and cob web off my house. Check the yard for ants! This man loves his job!! He also was 15 mins early!
Cotey was the tech that came out this time to treat the backyard for mosquitoes. He arrived on time and was very informative as to what he was going to do. I had many questions to which he patiently responded each one. I like Alta because they guarantee their work and come out a second time if necessary without an extra charge.
Jose was great, he was on time for the appointment, asked if ai had any questions before we started, and noted that because of the rain that he will put me on the Schedule for next week! I am very pleased with his professionalism!
All of the technicians are knowledgeable both with the local pests and the chemicals used. They are conscious of the plants and trees and also recommend rescheduling a visit if rain is forecasted. Great team!
I inquired about their servicees and when I didnt choose them they made up a bill and have been harassing me to pay for services I never received.
Both salesman and tech Joe were very professional and the service was done well and exactly what I asked for. Eve cleaning, exterior spray, and lawn granular.
Firstly, I am a 1 year long customer of Alta. I have scheduled pest control quarterly and have called them twice for specific reasons in addition to the scheduled maintenance.The most recent call was for large cockroaches (not the German ones). We have had about 4 in the house in a month. José was the tech that came out and did a great job. I have a 2 month old and told the dispatched I would like to have a heads up call 30 min before and for the tech to not ring the doorbell just in case the kiddo was sleeping. You would be surprised (maybe not) by how often simple instructions are not followed. José did everything to a T. Called when he was 30 min out, called when he arrived, managed to be at my door without causing the dogs to bark, and listened to me and my wife as we asked many questions. He didnt seem rushed or irritated, made us feel like good parents for wanting to find out what was being sprayed outside, and really just did what we wanted.Thank you José for wearing a mask and not having us ask, thank you for keeping a simple thing simple, thank you for a good experience.Ive had nothing but good experiences with Alta. They are based relatively close by so that may be a factor, but I will keep my business with them even if there are more affordable options because you cant put a price on a baby that stays asleep!
Salesman presented himself as co-owner of the company, we would later find out this is not true. He offered our first service at a discount to try the service. Later when our landlord started providing pest control services they would not let us cancel without paying back the $300 discount applied to the first service. STAY AWAY FROM THIS COMPANY!!
I am very happy with their service and have not had issues with ants or wasps since I hired them. Once I saw a spider outside the day after they came so I called them and they came back the next day to treat that area again at no cost to me!
I’ve been using them for about 6 months. So far so good. The technicians are very professional and responsive. Jose recently serviced my property and was attentive to things I pointed out and patient with me as I was juggling multiple things.
Service technicians are friendly and efficient. They always knock to let me know theyre there; then go about doing their job. I used to have a lot of ant beds in the yard and Alta has gotten rid of them. They always make sure I know that if any anthills pop up between treatments, that I can call & theyll come right out to treat the problem.
Alexander Fuentes was very professional, responsive and on time! thank you and looking forward for future business with Alta
Pedro showed up early and explained the services he would be performing. He was professional and personable and made sure we were happy with the service! Looking forward to working with Alta!
My technician was extremely helpful and very knowledgeable. Dustin was able to find the source where the ants were coming from and going. He explained to me how the ants were getting in and what we needed to do to stop them. Great service and very responsive.
Alta Pest has been fantastic ever since we started using the services! They provide consistent quarterly visits, as well as additional visits if there are any problems. Since using Alta, the number of spiders/pests we see indoors and out has gone done drastically. It is like a day and night difference!
Norman was the exterminator, he was very professional and awesome. I jope he is the one that comes back next time.
This company is a joke. They literally show up when they want to. We pay for a monthly service and them come to find out that service you have to call corporate if you want them to come spray monthly. They told me its a monthly service and my next service was in September... well it is October 30th and they came yesterday. The time before that July.. most unprofessional business. Do not recommend.
Ethan came to do the quarterly service and gave us great advice and did a great job!
Honest and reliable pest control company. They sent out a followup service person at my request to knock down the remaining wasp nests. Christopher L. did a thorough job of getting them all and patiently explained Altas pest control options.
It’s been fine. We still have ants, wasps and the occasional millipede, but no issues with rodents or cockroaches and there are less wasps I don’t like that the only option is quarterly or more service, I wish we had more scheduling freedom.
Always kind and professional. Always come when they say they will. Highly recommend.
The tech, Jose Sosa, who came out to check the rodent bait boxes and traps and also to spray for roaches was very thorough and professional. Even though it was late in the day he still gave me the best service I could ask for and expect. Deborah Rohlack
I would recommend Alta to everyone. The service tech, Alexander, was professional, thorough, and SO kind!
The technician Christopher Loveless has been out here twice and he is always very professional and communicates what he is there to do and what he did do before he leaves. I appreciate the fact that when we had a red ant infestation after two services, Alta sent a technician just to handle that issue for free.
I purchased my home in September 2020 and was inundated by ants and spiders. Alta came a few days later and handed those critters their eviction notice😊 Within 24 hours they were gone. They also helped me when field mice became a problem a few months later. They quickly respond if I request they come back to retreat my home. I highly recommend this company to anyone needing pest services.
Pedro did an amazing job treating my house for spiders, ants, and other bugs. He was very up front and informative also. Thank you Pedro and Alta!
Pedro did a great job and was very thorough in addressing all the areas I pointed out. He even made helpful suggestions for the next service tech so I don’t have to remind them what to do. Thank you so much, Pedro!
Alexander was great! He’s always professional and does a great job
Alejandro was super efficient and took the time to explain to me what he did today and what I should expect to see. Thanks Alejandro!
This is a pretty amazing company. They get the job done and make payment and getting service super easy.
I have had a few different pest control providers for my current and last home in upstate NY. So far I would say Alta is doing a good job and I especially appreciated the attention that Chris Loveless gave to our home. So far I am happy.
I don’ t know his name, but he was personable, helpful, patient, good attitude. He took his time both outside and inside. Which was a first since using your company. In the future, the consistency of the same treatment person will go long way in our relationship.
Worker was on time, courteous, and pleasant. He explained everything he did, managed my expectations and was clear about what I needed to do after he left. The price given was also good.
Friendly responsive service. Zach took time to listen to my needs, answered questions, told me risks of certain options, and was thoughtful about children and pets. Since I started using the service, pests have been neglit.
Ants were everywhere driving me bonkers. I tried using those sticky ant traps but they were too strong they would just power through them. it made them stronger too they eventually started just moving stuff around my kitchen like in the cartoons. it looked like a Golds gym in my house i put out protein powder cause i didnt want them to stunt their gains. eventually i needed them gone though cause i couldnt bring shorties over with my house looking like a terrarium. they were tough to reason with and were definitely too strong to fight on my own. so i called Alta Pest Control and they came through and took care of them. now my house is ant free and im saving a ton of money on protein powder
They have always been prompt and professional. They helped get rid of some ants that had taken over our hammock. I had made many attempts to do so myself and they solved the problem in one visit. Their quarterly visits are convenient and they automatically rescheduled for me when they couldnt come during a heavy storm.
My wife and I were extremely impressed with the treatments we have been receiving with Alta. Before Alta we had a major problem with spiders and cockroaches in our garage but now that we’ve had just a few treatments we haven’t seen a single one! I highly HIGHLY recommend this company for anyone who needs to get rid of annoying bugs!
Pedro was not only on time but early so I wasnt left waiting all day. He was quick, professional and answered all my questions. He made sure to remind me that I can call anytime for services if needed. Would definitely recommend this company.
Randall provides excellent customer service and a job well done.
Everyone that has contacted us, has been very professional. Our first service was today and Rachel is a very kind and professional person.We have a ton of solicitors in this area but I was still happy they stopped by to offer the service since it is a necessity.We switched from another company and they reached out to us again to check back, perfect timing and great to follow up with a busy household. I appreciated that.
José did a fantastic job. He took care of the bees, and he sprayed the perimeter and inside the home. I would recommend him to anyone, and he makes the Alta experience what it should be.
Total reviews rating 4.5
199 Reviews for Alta Pest Control - Austin, Texas 2023:
Review №1
2022-06-28Everyone Ive interacted with from office staff to technicians have been amazing! The office staff made sure I understood all the scheduling and billing items on my account. When they came out to treat, they patiently went through my whole house and property with me to discuss all the areas of concern, spent lots of time addressing all my concerns, and checked in with me before leaving to make sure I understood everything they had done. Bonus, they were all just wonderful people who treated me like a human being instead of a job. Highly recommend!!!
Review №2
2022-04-27We have been receiving pest control maintenance from Alta for close to a year now, using the quarterly service, and today our spring technician, Alexander, was one of the best we have had from any maintenance company! He was friendly in demeanor, attentively listened as I explained some of our persistent pest activity areas, and proactively addressed some other services we had been contemplating adding. Alexander is great at his job, Alta is fortunate to have him, and we were lucky enough to receive his excellent service! Thank you!
Review №3
2022-04-22I noticed a wasp on the corner of my outdoor patio and called Alta to have it removed. My appointment was scheduled for the next day and Alexander Fuentes assisted me. Alexander was very professional and called me well ahead of time so I could plan for his arrival. He was quick, efficient, and polite. He removed the wasp nest and inspected other corners outside as well. I requested he wear shoe covers prior to coming inside and he made sure to do so. I’m very pleased with Alexander’s service and would recommend him.
Review №4
2022-06-17We just had Joe out to perform our pest inspection, spray the exterior and spot check the interior. Joe was here during the hours that Alta scheduled us and he was respectful of the property. The cost of the service was quite affordable and not only did they service the house as expected, Joe covered all of the areas of the interior that concerned us. Thanks for the help today, Joe, and for taking the time to thoroughly explain the services to us. Yall are awesome!
Review №5
2022-06-11Joe L. is absolutely the best. Professional knowledge and handsome. Very experienced, would love for him to be here every quarter. This man is the example of what customer service is. He should most definitely get a high five on how his approach and the care that he has very his job and the time he has taken to educate his self. He made me most definitely feel comfortable in the fact that my money is being spent well with a company that cares.I’m Tonya on Elk Ridge.
Review №6
2022-04-19Awesome service. Alexander did a wonderful job. Think he is part ninja though, because he didnt disturb anyone in the home, but was able to sneek up onto and destroy the two active wasp nests in the back yard. Thank you for protecting our family. Would highly recommend their service.
Review №7
2022-04-29What a great job Alexander did. He offered a mosquito service but we just don’t have a major problem with mosquitos. Alexander found 1 massive hive along with three other small hives even after a gentleman came through about two weeks ago and cleaned out 23 hives! Very much appreciate the hard work.
Review №8
2022-04-18Alexander F. was really professional and did a great job as always with Alta! He was very polite and talked me through exactly what he was doing and even went the extra mile to get a wasp nest down. We have used Alta for two years and have been very happy and bug free!
Review №9
2022-04-28I had the pleasure of meeting Steven today. We have used Alta for over a year now and he has been one of the nicer representatives to come out. Very friendly and knowledgeable and alerted me on what he was going to treat today. Also exchanged business cards as I’m in insurance. Neighborly help is what it’s about!
Review №10
2022-05-03The mosquito service is fantastic and effective. There has been a massive difference since starting it. Alexander Fuentes took it to the next level though, with a kind and professional approach, and a very personal style. I’m glad we are in good hands.