Kerbside pickup
Yes
American Eagle & Aerie Store in Dallas
Categories
Location on the map
Dallas, Dallas County, Texas, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 972-386-7764
Site: https://storelocations.ae.com/us...
Site: https://storelocations.ae.com/us...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:12–6PM
American Eagle & Aerie Store in other cities:
Comments (42)
Shaun and Alejandra at Galleria store were so helpful, best customer service in a retail store we have had in years. And they have such great ranges and style in jeans for hard to fit tween and teens. Thank you Shaun and Alejandra for all of your help.
Awesome location, impeccable sales staff. Traveling through and visiting family here. I needed a nice warm hoodie, and the manager Abigaile was especially helpful. She is a great example of customer service. Coming back in a few months to visit for Christmas, Ill make sure to stop in!
Aerie is my favorite place to buy underwear and bras. So comfortable, soft, cute, and affordable. Plus they lay off the photoshop in their ads and displays, which I super appreciate. Staff is so nice and helpful.
Last year I tried to apply for a job here. The management was very rude and I could tell that they really didnt want me there even though all I did was politely ask for an application. After I filled it out, the manager (or whoever it was) was rude and wanted me to redo the entire application because I didnt add the home address of my reference. I felt like they only said that because they didnt want me. Disheartened and upset, I thought I would never return to this location ever again because of how they treated me.However I went here again yesterday to take advantage of a sale they were having. And boy, was this experience very different. The sales associate WAS AWESOME. He helped me throughout my entire shopping trip there and was so so kind. He even gave me fashion advice when I asked (even though Im a woman and hes a man haha!) And to top it all off he even helped me save some money at the end. What a fantastic employee he is. I would give this place 5 stars if it werent for their rude management.All in all, I will return to this location again in the future.
One of the workers here really pissed my boyfriend off, and hes a pretty relaxed guy. We werent in here but a total of 5 minutes. My boyfriend brought in a capped and tightened Dr Pepper drink inside with us and the worker very rudely told him he needed to pick his drink up cause he didnt want it to spill all over the clothes. My boyfriend had set it down for a second to look at a shirt. The worker treated us as if we were children and not responsible and respectful adults, which we are. We ended up leaving and not buying anything due to the inconsideration and poorly mannerisms of the worker here.
Lots of items on sale. Most everything on sale. Good service within the store. The store was clean crisp and clutter free which made it easy to shop. This was a large store with most of AEs line up. The clothes tend to be the same here.
Kenyan(i dont think I spelled the name right) the girl with the blonde hair in the Arie Side was AMAZING! So kind, sweet, and nice! ☺️☺️ we appreciate that kind of service!
Talor helped my friend and I at checkout. She is so sweet and social. If you see this, ily girl thanks for the candy and cpr ❤️❤️❤️
I love the pants they have but sizes are limited,,,Had a hard time finding 30W x 34L,,,had to order via internet
Poor customer service..the girl on the counter behaved rudely .. I was buying a tshirt for my brother and was waiting for checkout.this happened at 3:30 pm today...I thought I was waiting on line but I was not..but then the girl at the counter told me I have to be in line but very rudely.. I just felt too bad because of her rude tone.. I did not buy the tshirt because of bad customer service. I like American eagles but the customer service was poor, I donot think I will go to American Eagles because of this..
My man Alexis de la Cruz helped me style and get my outfit together. Highly recommended!
Sorry,forgot the young lady name that worked the lingerie department today,she was a ton of help and her people skills was one to brag about..made me feel real comfortable with helping me pick out what I came in for.
Alexis was a huge help when finding items, he understands customer service 10/10.
Girlfriend loves aerie... didnt know they had cool clothes!
Had some fresh stock
Nice selection of pants at a great price. Helpful sales staff
Greatgood pricesi didntt know her (one employee)she helped very good
I like the lounge wear of aerie and store ambiance is very inviting
Helped build their shop In North East. It was fun.🧱👷♂️
All you have is skinny jeans for men. Not even male wear skinny jeans.
Good selection of clothes and good prices.
Great deal and quality of clothing is great!
Good
Really friendly staff!
Amazing staff and kind people!
Fitting rooms are open!!
Wife and daughter love this place
Great prices
Excellent there are offers on pants
Very well
Excellent 👌
Good discounts
Total reviews rating 4.6
42 Reviews for American Eagle & Aerie Store 2023:
Review №1
2022-04-15Manager Naxiheli Rodriquez is a shopping 🛍 experience in heself. I already love the Galleria American Eagle and have been shopping here for myself and my 14 yr old daughter for yrs but she blew us away with how badass and accommodating she is.She helped us both find lots of shorts. Suggested ideas when we described what we were looking for. Ran back and forth getting us sizes as different styles fit differently.Just a great personality in general. So took time out to leave a good review and show Mrs. Rodriquez sum luv🙏 Thanks
Review №2
2022-07-31Love this store cause they have nice jeans that fit me 👍 good.
Review №3
2021-08-09Bella was very helpful in styling my daughter and I. She knew exactly what styles and outfits would look good on us. She was courteous and professional. She provided us with a one of a kind shopping experience. This girl was on top of every detail and made sure our shopping experience was great! Bella is wonderful !
Review №4
2021-08-29I was at the store today at about 3pm and as soon as I go to walk in I was greeted by an extremely rude employee telling me to put a mask on while hers isn’t even above her nose. Then I felt rushed because every 5 seconds an employee is coming up to me asking if I was finding everything okay, if I needed help with a size, and or need a fitting room, when I haven’t even had a chance to look at anything yet. If a company is going to enforce masks make sure your employees are also following your policy.
Review №5
2021-05-23I went shopping here on a Saturday morning. The workers at the aerie were great. The ones at American Eagle were nice, however I felt like they didn’t want me there lol. All I was doing was walking around and minding my business, but I got approached by 4 different workers there asking me if i wanted to go into a fitting room and try on what I had in my hands. I wasn’t done shopping. If I wanted to go into a fitting room I would take myself when I’m done looking around. It was the weirdest thing honestly and I’ve never experienced such a thing. If you don’t mind being followed around the store and getting approached every 5 minutes while trying to shop, then you should have no issue here lol
Review №6
2019-07-31My friend and I stopped yesterday and each one of us bought a pair of jeans. The staff was extremely helpful and friendly, I’ll definitely come back to this American eagle and recommend it to friends and family. So if you’re looking for a good pair of jeans, this is your place to go. Costumer service was A+, a big thank you to the the nice ladies that work there 🙃
Review №7
2021-03-27Alé was a great help today ! I never buy jeans at American eagle and she helped me find a great fit. I am grateful that I was so taken care of in this store (:
Review №8
2022-03-04Shonnie was amazing help when I was looking for a specific pair of jeans. Thanks for all the help!
Review №9
2021-04-17DO SEE ALICIA FOR A BRA FITTING! Ive never done this, she was so quick about it (SHES MAGIC) & had us out of there with perfect bras faster than us trying on for ourselves! Ive been wearing the wrong size for years & wouldve never guessed!
Review №10
2020-09-25The other day I was helped by this young gentleman who helped me find what I needed to wear for a special occasion. I believe his name was David from what I can recall, very fine and helpful guy. He knew what he was doing. I appreciated the wonderful customer service. Will come back again. Thank you.