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Comments (52)
They guy that came out was super friendly and did the job in a timely manner. He explained everything he was doing and how often it needs to be done. I would recommend Arrow to anyone that needs an exterminator. Also i would recommend getting Daniel as the person that comes out. He was very friendly and helpful.
I have used Arrow Pest and Termite service for 25 years since I bought this home brand new. The company has kept up its standards and above them to take precautions from termites, pest, Formosans etc. They attempt to stay a step ahead for the protection of my home. I have not had one single bad episode or visit from any employee in that time. Aaron and his partner put in my 28 Centricon traps today and were very careful not to interfere with any of my electrical landscape wiring, underground watering system, or disturb anything else. Outstanding work and professionalism shown
Changed to 1 to 4 stars. The Supervisor contacted me and handled the situation very professionally.Initial review:The guys didnt even show up at my house for the treatment during three one hour window of time. Ill remove this one-star review if Arrow redeems themselves.
Mr. Jimmy came out to inspect our home for termites and to help us get setup on an annual maintenance/inspection plan. When you meet Jimmy, you’ll quickly learn that he knows his stuff when it comes to termites and other pests. After Hurricane Harvey, Houston has had an increase in Termite activity. For our peace-of-mind, we wanted to prevent termites in our home since we live close to a bayou in Houston. Jimmy went over all of our options and helped us pick out a treatment and prevention plan that is right for us. In less than a week, he had us on the schedule to have our home/yard trenched to prevent termites. Lori is also fabulous — she is usually the person you’ll speak with when calling Arrow’s corporate office for scheduling.Make no mistake, Arrow is an industry leader for pest control one of the most trusted companies around for termite treatment. After all, they’re headquarters is in Baton Rouge, and Arrow has a New Orleans office—if you know anything about termites, then you know NOLA is the termite capital of the world. Hire Arrow if you’re in Houston and concerned about termites.
We have used them for the last 12 years. They call before they come, they arrive on time, they treat for bugs on the outside of our house and dont need to come inside and it works! All good things. Jimmy has done a great job, always courteous and professional.
I’ve been a customer with Arrow Pest Control for several years, and this company is the best of the best! I’ve had other pest control companies out there, but Arrow is truly the best. Arrow has outstanding customer service & knowledgeable technicians that outshines the competition. Arrow Pest Control is the right choice!
Mike did an amazing job today and was very informative on what to do next going forward. The prices are great, and well worth it.I HIGHLY recommend Arrow Termite & Pest control to get rid of your bugs!
Staff was very helpful scheduling the termite install around my hectic schedule. The technician spent extra time explaining the termite protection and baiting system they just installed at my house. Glad I switched to the local guys.
Chelsea always has a positive attitude when visiting my home.. She always concerned ifI had any problems since her last visit. Chelseatakes her job serious, and since she has beenservicing my resident I cant ask for anyone better!!! Thanks Chelsea.. Keep up the GOODWORK!!!!
Aaron did a great job explaining what he was going to do in and around my home. He was professional and completed his work in a timely manner.
Jimmy really knows his business and how to take care of whatever problem you are having. I will continue to have Arrow work any of my problems. And I will recommend him always.
We’ve been using Arrow for several years and they have always been reliable, courteous, and a pleasure to do business with. I highly recommend using them
Technician was friendly and knowledgeable. I’ve used Arrow at my last house and ever saw pests, which is why they are at my new house.
Kris was very personable and professional. She explained everything she was doing and answered all of our questions. We chose Arrow every time!!
They were amazing. We had bed bugs very very bad it took a lot of treatments they were patient ,courteous and kind.. they are very professional and helpful. Yes I would recommend them all your needs..😄😀
Came out and did a service that only lasted for 1 month. Cancelled soon after, do not trust these guys. I went right back to my old company and happily paid more for service that works.
Very unprofessional company. I made an appointment with them only to wait around for a few hours and then get a call saying they dont do treatment on connecting homes
We have always been happy and satisfied with the service and prices. We use Arrow for our personal home and rental properties.
The tech was very polite and helpful. Did his job efficiently and safely. I am very happy with the service they provide to us.
Glad I switched to these guys! The $20 Initial Pest Control special was perfect for our budget. So excited we decided to get termite protection too :)
Aaron did a great job explaining what he was doing to help our pest issue. He was super friendly and very helpful
Kris got here on time, was very kind and professional, laughed at my bad jokes and got the job done very quickly. Would highly recommend! Thanks Kris!
Super happy with the current service we received from Arrow. The technician was very thorough, friendly, and knowledgeable. Thanks guys!
Would I use the one time pest control again? No. I was yelled at by a lady in their office multiple times for trying to reschedule a service that was NEVER DONE. Just a big ol headache.
Aaron did an exceptional job! Knowledgeable about the product, pest and personable.
I had a great experience with the technician Aaron L. He was kind, professional, and very helpful.
Great company to work for. Work very hard in the Houston area. Best termite, pest, and rodent service around.
I have called this business several times and the phone just rings and rings! Is this 2019? Dont most business have a voice mail system? People cant give you business if you wont answer the phone!!!!!!!!!!!
The technician was prompt, and very attentive to detail! Great service!
They are cheering they post low price and I called them today they said they will charge me $220 for my small apartment it’s onlt 2bedrooms
The service was great!!!
Satisfied customer over 20 years!
We are expecting rain for the next few, days, wished you had postponed treatment until next week.
Top notch service! Kris was very informative and polite!
The guy was very nice.did a good job.no termites
Very professional. Pleased with how they explained everything beforehand.
Always on time and do good job
Very knowledgeable and helpful.
So friendly and helpful!
Joke..$1,200.
Great service
We signed up for the year (Once every 3 months) insect extermination. Our first encounter with Arrow was a pleasant one. The service man was polite and listened to our questions and concerns. However we continued to have a problem with an excessive amount of bugs one month after service and we were told we could get someone out to retreat but we received no answer when we contacted them requesting a retreat. A few days ago we had someone come for our second service. It was a different service man and he was not at all like the first. We asked that he put granules in the grass around our house instead of spraying the grass as it was going to rain soon and we were reassured that he would sweep the eves to get all the spiders webs. He was done in five minutes and only spread granules EVERYWHERE. Even on our back porch and across our door where it is routine to sprays as the granules will never dissolve from the rain and only get tracked in every time someone comes in the house. He also didn’t sweep the eves. When I called customer service the following day so ask for someone to come fix it they told me they couldn’t do anything about it and they couldn’t let us out of our contract with us paying for the full year. I’m very disappointed in their services and will not be renewing with them.
Total reviews rating 4.6
52 Reviews for Arrow Termite & Pest Control 2023:
Review №1
2022-08-16They’re awesome, not sure if their prices are competitive, But sure are punctual and friendly! Great termite and pest service
Review №2
2022-01-07These guys are the real deal. Honest & trust worthy. They are not out there trying to take people for all they can. They are out there trying to serve and deliver value for their clients. Id never consider using another company.
Review №3
2020-07-23I have used pest companies in the past and this company surpassed all my expectations. Technician arrived on time and discussed all procedures as he was performing them throughout my home. He answered all my concerns completely without hesitation. Cheapest pricing I have ever paid on the same services I received in the past. Highly recommend Arrow Pest Control to anyone needing services. This company is the only one who providesoutstanding services and knowledgeable technicians.
Review №4
2020-07-23Arrow pest control has extremely professional and courteous technicians. Jarison, Jamie and Brandon clearly outline the process, so I understand all of my options. I also get notifications on my appointment time and it’s confirmed with a phone call prior to arrival. Safety measures are in place for current concerns/precautions so it shows their customer first attitude. Amazing job and highly recommended!
Review №5
2020-07-29Jarison was great. He called before arrival and explained all that he would be doing. The first treatment only took about 20 minutes and he was really professional. It was easy to set up the appointment/service and so far am glad I have selected Arrow for pest control services
Review №6
2018-11-05Tony did a great job taking care of my home with pest protection. He answered all my questions and covered the entire interior and exterior of the home. The pest control service was on a special for $20 first time set up for new customers with a $82/3 month contract for 12 months.Arrow is the second pest control company I have used. I was not happy with the first pest control company I contacted. Arrow has been very professional and up front about all costs. I am very happy with Arrow & would recommend them over the local company I started with.One thing to note - the basic pest control does not include termite protection. That is a separate service. It is transferred to new home owners, but if the previous owner suspended their contract, you have to pay for their missed renewals in order to start the service again. Termite protection renewal is $98/6 months. First time set up though is very pricey ($800 and up is what the customer service representative told me. Exact pricing depends on the home). They did agree to do a full set up on the home though since it had been a while for the cost of the missed renewals. Still aggravating that I have to pay for another homeowners missed renewals, but better than paying the initial setup fee.
Review №7
2020-09-02Arrow pest control has been to our home twice. We had problems with carpenter bees and Arrow pest control eliminated the bees. We then had our second quarter visit and a great technician named Mike. Who took time to explain how the pest control treatment works. He entered our as a professional. Our first technician was also very professional and I sorry to I dont remember his name. Choosing Arrow Pest Control was a great decision we made to keep our home free from insects. We thank you Arrow Pest Control. 🦋🌹
Review №8
2019-11-21We had wasps in our chimney which kept invading the house. Sean helped us out & we couldnt be more happy with the results!! He was fast, knowledgeable, efficient and so respectful to us and our house. Those wasps are gone!!While there, he let us know about the quarterly service package... and with the great price and service, we signed up on the same day!! Was so refreshing to deal with someone and a company that wants to provide great service and make sure you are a happy customer! See you in the spring Sean :-)
Review №9
2020-07-17Arrow has taken great care of our new home. Their methods are effective, and we have no bug worries. They provide quick and honest communication and answer all of our questions. Mais we especially enjoy seeing Mr. Aaron LeBoeuf when comes to the house for quarterly treatment!
Review №10
2020-07-17Mike was on time, knowledgeable and courteous. He explained in detail the products he was using. I was concerned because of my dogs. He told exactly how long I should keep them in their kennel before letting them back out in the house and yard. I will request Mike as my technician the next time service is due.