Artisan Vapor & CBD Collins l Vape Shop l CBD Store l Kratom l Delta 8 THC in Arlington
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Arlington, Tarrant County, Texas, US
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Site: https://www.artisanvaporcompany....
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:11AM–8PM
Best experience Ive had hands down at a vape shop. Fred really spent some 1-on-1 time with me and gave some great recommendations. I probably vaped around 20 different flavors and was able to really hone in on my specific tastes. If youre in the area or even passing by, you wont be disappointed. The pricing is very competitive and honestly beats out a lot of online shops. Do yourself a favor and dont settle for online reviews, just go here and youll get the real experience youve been wanting. Customer for life over here. 10 stars if I could!Also while I was there, I witnessed a very professional interaction with a dissatisfied customer over the phone. It sounded like they missed something (as humans do) and they were willing to rectify the situation. In my line of work being able to thoroughly and professionally communicate and own up to a fault is priceless. Keep Fred, give him a raise, and hire others like him. Hes a keeper.
Caleb & Phillip are literally amazing!! Totally schooled me on a whole bunch of vape knowledge I was totally unaware of!! Like why I keep having to buy a pack of atomizers in under a week 🙄 completely lost and now I am found 😅 Come on down to this Artisian Vaporfor all your vape needs! These guys are very kind, excellent customer service, & helped me get exactly what I needed while even increasing the life span on my mod 👌🏽
You need to know about the service of these guys. They all must smoke weed on the side cause I have never seen a more laid back and cool yet very professional staff. Plus the smoke is good. Weve been going to Artisan since we started vaping and have yet to be disappointed. Zaza
This place is so awesome!!! Better than others to be honest! I love the way the interior looks with all the natural wood as well with the chill settled vibe they have. Josh is a really great help and also offered to set my vape up. The employees and the environment is at its best and I totally recommend it.
Went in as a group with a few buddies to buy myself a device and a few packs of coils. while one of my buddies being under the age of 21 was with me however has NO relevance to me purchasing the vape.YET Phillip the guy working declined the sale for having an underage, however this only happened right before the sale, we had browsed the device and coils for 5/10 minutes then Phillip requests all of our ID’s. FIRSTLY the other’s ID’s we’re not needed to be shown because only one was making a purchase everyone in the group except for one person was over the age of 21. The vape i needed “lost vape” “orion mini” is not found in any of the vape stores in 5-10 miles radius and was only in Artisan. Phillip’s excuse was because we walked in as a group, coming back later after some time alone he still declined sale after walking into the shop alone. Terrible customer service, very contradicting to his reasoning. really gave me a hard time especially needing this vape and having a flight to catch in a couple of hours with this shop locally being the only one having what i needed.Philip was the one working by the way.
Great atmosphere! Chase, John, and Bekah are always there to help! They know what you like and know what to recommend. They are very informative of all their products. If they don’t have what you need, they can recommend something similar! Their customer service is outstanding! It’s a great place to hangout and get to know them and make new friends!
🤩 I want to give a huge shout out to SHILOH who helped me out tremendously the other day. I walked in about to have a small anxiety episode and I have never been in a CBD place before. I asked if they sold CBD for anxiety and after her saying “oh yes” she guided me through the whole selection and explained the how’s and why’s. She answered all my questions and after purchasing and taking a dose my anxiety was calmed down! I couldn’t believe it but I was so grateful. She was indeed a life saver!! Thank you Shiloh 🙏🏼🥺
Walked in with a big list and QUITE a few questions. John was in there, and extremely patient and knowledgeable. He was a great help!I live in Houston, so I was only I the area to visit the Dallas-area Six Flags. But now I’m certain that I’ll be visiting next time I’m in town! Loved the chill vibe, the several options, and NOT feeling odd for still being new to this. A++
Was fairly new and inexperienced with the vape industry. The in depth knowledge and outstanding customer service provided by the sales consultant Jayne transitioned me from the unknown to the known easily! A relaxing sales experience as there was no pressure felt at any point during the selection and purchase process. I highly recommend this location due to the friendly and courteous staff alongside with an immaculately kept store.
Great experience! Best vape shop I ever been to hands down. Very friendly and honest staff. Really know about the stuff they are selling, they give their honest opinions, let you try their products no questions asked and even make sure you are having a great time the whole time you are there! I will definitely recommend this place out of many. And will definitely stop by here again! :)
Chilling with the amazing people at Artisan Arlington. Mark & Lauren are so helpful and knowledgeable. I always get exactly what I need when I come here. I will drive here just to get there help. Other shops wont provide the top notch customer service I get every time Im here. PS: Fred and Jayne rock roo!
The guys working at this store were so friendly and helpful. I wanted to try cbd products, and they answered every question.... they know all of their products well. The guy when preparing products, and letting us try samples, wore latex gloves for sanitary reasons. I liked that alot. Had great variety of vape oils. Definetly my favorite vape shop.
I really like this vape shop the employees were really nice and they taught me an immense amount of information on CBD and i realized then that, that was the route for me. the associate Camryn was really helpful and cute and she helped me pick out a new novo and a salt nic juice to go with it!
This vape shop is pretty cool. The person working at the time was knowledgeable about the products and helped me choose the right item for my preferences. They have more bnb inventory than whats on display. I ended up buying 2 renova zeros which I enjoy far more than the atomizers Ive been trying out. Thanks artisan vapor. All around 10/10
So I would definitely not bother wasting your money here or any other of their locations. Lets get into some details about why I wouldnt bother with them and neither should you.One. They grossly overcharge for their products and numerous times have they sold fualty products or already open juices to people.Two. This location and a few others have this guy that they some how promoted to District manager, his name in perticular is Fred and anyone who has tried to communicate with him will understand where Im coming from. He acts as if he is constantly on opiates from his slow reactions to his mood swings when you discuss that you are upset, he tends to get into peoples face and try to manipulate why they came in only to look to resolve their issues, he seems to want to push customers out the door with the next broken product. On countless times I have heard him tell employees to sell the broken product if it was returned, thats good business ethics right?Three. This location as far as just going to is a headache in itself.Four. Take your money elsewhere, you will find that if you spend money there it will always be more of a headache then to just quit vaping itself.HERE ARE SOME SUGGESTIONS.EZFUMES 2 MINUTES NORTHDFW VAPOR OTHER SIDE OF THE STREETGOODFELLAS 10 MINUTES SOUTHWHITE HORSE 15 MINUTES SOUTHORDER ONLINE AND HAVE BETTER CUSTOMER SERVICE THAN FRED ALLOWS
Beware of defected productsI purchased a eGo-C Twist from this store last week and the silver top where the button is came lose and came out of the base. I went back to the same store for a exchange and they would not exchange it, only sold me a new one for 1/2 of the cost.I won’t be shopping there againAnd I’ve gotten in contact with the manufactur
I had one of the worst experience buying a product from this store.. purchase a vape to find out it started leaking the next day.. they gave me excuses as to why its leaking, one of the reason was because of the coil so I got a new coil still leaks, got a glass replacement still leaks.. took it back to find out a worker made a incorrect purchase and order the vape they sold me.. So I was told because it wasnt in their inventory Im suppose to sell it to someone else and buy a new one.. How Im suppose to sell something that doesnt work?? No discount on a next purchase Nothing.. I guess thats how the system works. SAD! AND IM PISSED OFF! Cause I didnt even get my moneys worth and theres nothing they can do FOR THEIR EMPLOYEE TO MAKE A INCORRECT ORDER! AND SELL ME A PRODUCT THAT LEAKS ALL THE TIME!
Worst experience ever this past weekend sales guy lied just to make a sale. Fred the manager did absolutely nothing other than say he will speak to employee for incorrect info.Dont waste your time or $ at this crooked vape store in Arlington on Collins... Yes but he also stated I could come back and just purchase nicotine. Never asked for exchange or refund. Get ur facts straight. Ur customer service was awful.. For a new store in North Arlington
Actully think this shop its the best one here in arlington tx, the guy that help me out had alot of knowledge and he didnt try to hustle me at all he actully sold me something mods that were cheap instead of selling me the expensive ones like all other vape shop have try to do. The guy was very helpful and very good service and i have now change vape shops and i will now send my friends and family to come here instead of the other ones ive gone too. COME HERE!!! Guarantee
I Was sold a smok base. when the lady was putting together i noticed a leak and brought it to her attention and she played it off by saying she over-primed the coil. it kept on leaking through the day, went back next day to get it figured out hoping for replacement but met with 21 excuses; how leaks are part of vaping. refused to replace it. $89 wasted.
Total reviews rating 4.8
199 Reviews for Artisan Vapor & CBD Collins l Vape Shop l CBD Store l Kratom l Delta 8 THC 2023:
Review №1
2022-03-05Came in this morning to Artisan Vapor for the first time and met Kaleb! He was incredibly friendly and helpful in selecting some new products for me. Great conversation and lovely atmosphere. I will definitely be back!
Review №2
2022-07-07Kitty helped and educated me in the difference between some of the thc products. I made a great selection thanks to her knowledge and expertise. Love this place.
Review №3
2022-07-05It’s Chief , the staff is very helpful and they have a great knowledge of all the products they carry. I’ve been a member for 5 years and they are like family to me. I’ve been very impressed with all the staff over the years from all the locations. Kitty has been a tremendous help over the years and that keeps me coming back!
Review №4
2022-06-21Bri was super lovely! She welcomed me with her bubbly attitude and did not disappoint when it came to her knowledge on the products as well as the store and brand!! I walked out of there with what I was wanting in a timely manner. She was super sweet and helpful and I will absolutely be back!! Thank you again for everything Bri!!!
Review №5
2022-07-14So helpful! Bought my first vape and juice here. A young woman walked me through each product, explained pods and how they work, and let me try different juices to make sure I liked them.If youre new at the vape game, go here!!
Review №6
2022-06-09So let’s talk about this place. WONDERFUL PRODUCTS. Every other place is LITERALLY. A scam. Brie knows what she’s doing and so do the rest of the team. Don’t miss this place!!! They have everything from delta 8-9 (and maybe 10? Lol) and cbd for pups. Thank y’all!!!
Review №7
2022-07-22Bri was amazin!!!! Very helpful and knowledgeable!!!! Met Kitty was a ball of happiness and exactly when I needed it! Forever customer!!
Review №8
2022-05-16If you’re trying to get some dope flavors for a really good price leave every single Vape shop around this area and come here talk to Kitty Phil or Bree but kidding knows but she’s talking about. Also they play some dope music. Five stars!
Review №9
2022-05-05Artisan has always been a top knotch store and all the employees know their stuff. Kitty was incredibly helpful and knowledgeable about the products. 5+ stars
Review №10
2022-05-09Kitty knows her Sh**Knowledgeable and friendly come see her today!!