Wheelchair-accessible entrance
Yes
Austins Old Timer Clock & Watch Repair in Austin
Categories
Location on the map
Austin, Travis County, Texas, US
Accessibility
Phone: +1 512-451-5016
Site: http://oldtimerclocks.com/
Site: http://oldtimerclocks.com/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–4PM
- Sunday:Closed
Comments (81)
Excellent service at a competitive price. Vlad was extremely personable and you can tell he has a genuine passion for what he does. While waiting for my repair, he showed me some of the most unique watches they had and also explained to me some of the features of my own watches, which I never even knew about. Highly recommended!
I took my Howard Miller wall clock here years ago. Friendly service and my clock still runs great and sounds great when it chimes!
Top notch repair service on watches with mechanical automatic movements inside.Kirby is very attentive & knowledgeable and very nice to talk with. After our 1st visit, this company has a new customer for life. Well be going back for any of our future timepiece repair needs.
Old Timer has been talkin care of my 40 year old Rolex for the past 10 years. They have done a great job over the years and recently my watch went in to have the timing accuracy reset. They did not charge me for this and when I went to pick the watch up, I noticed that the crystal that had a few scratches on it looked brand new. They did not replace it, but the did polish it such that it looked brand new. I did not ask them to do this, they just did it, and also no charge. What a place!
Wonderful small business, with such kind and cortious service. They are honest in their assessment and dont just push you to spend money on expensive repairs unless its really needed. This is my go-to for watches and jewlery repairs in Austin, and I strongly recommend them!
I took my Movado watch for repairs, and was charged nearly $150 for them. It appeared to be working fine for a week or so, and then it would stop sporadically. Since I live out of town, I was never able to take it back.
Vlad is awesome and really knows how to treat his customers. I world recommended taking any watch to him and you can purchase watches there.
They replaced the crystal on my watch quickly for $70, and were really friendly.
Very knowledgeable staff. Great inventory of vintage watches. In house repair. Ill be taking all my fine time pieces from here on out. Lets all support our local small business owners.
Wonder location and awesome service. Stopped in to ask about an old Regulator wall clock someone had gifted me a year ago. Mr. Everett said it was in decent shape and just needed a key, so I bought one. We made such great acquantaince that we made plans to grab coffee and talk shop soon. This is where you want to go for clock or watch repair or restoration. Times a ticking.
Dropped in there to get a watch looked at and they were super kind, informative, and helped me fix the back of my watch. Will definitely be back. Cannot recommend them enough.
They are very courteous, professional. the prices are fair. I called other companies, K jewelers etc. and they were going to charge me $15 just to put the back of my watch on. Old timers put it on for free and therefore I came in to their shop which is beautiful and bought a watch myself.
This is a very friendly and professional watch shop. I was really impressed and pleased with the above and beyond service I received.
The price I paid for a bracelet sizing was comparable to the mall but I parked right at this store. I got an estimate on the phone. The said they could do it immediately in 5 minutes. And they did. With a smile. They also offer jewelry repair.I would drop in just to see the clocks and jewelry. Its a shopping experience out of another time and it makes you feel cozy.
Wonderful shop with a good selection and staff that made me feel so at home and welcome like old timey small town. Fixed my watch in just a couple minutes.
The staff at Old Timer’s could not have been more pleasant. I needed a new watch strap for a watch I was gifting. After going to several other shops, I was told to go to Old Timer. I’m so happy I did. The gentleman at the front was friendly and helpful. They had plenty of selection and the new strap was put on quickly and while I waited.
In and out. Got a new battery in my Nixon watch less than 5 min. Exactly what I needed.
Great Customer Service. I went in to have a watch strap replaced with my own strap. I tried to compensate them but they did it for free. Very transparent and honest. Small family business style thats knowledgable.
I would definitely recommend going to Old Time for any of your watch fixing needs. I brought it in and within 5 mins, they changed the battery in the watch my wife gave me for my wedding gift. A few hours later, it stopped. I popped back in there to see if they could figure out what was wrong. 10 mins later he came out and my watch working, good to go. No additional charge for him resetting the hands and doing some light maintenance.
Great owner, very professional. Took a look at my watch and was clear and honest to me about it. Even got a little history lesson about Russian watches :)
I brought in a brand new Moto 360 watch to have some links removed. I cant speak for every employee at the store but the woman who took my watch was terrible. She was throwing my watch around on the table with no patience to do it the right way. She lost a pin and destroyed the screen protector on the face. The customer service is terrible and this store is also more expensive than any other in the area. If you care about your watch being handled professionally and with care, I would not go here.
A Google search doesnt make it clear, but this place is part of Old Timer Clocks (which has several reviews). I just got my stretchy watch band resized here. The work seems to be well done (as I would expect, although Ive had problems elsewhere with this), but at $15 it was a bit pricier than I would have liked for a non-expensive watch. Also, it took a really long time. I had to drop it off one morning and pick it up the next day. The whole process really should have taken 20 minutes or less -- its not difficult if you have watch repair tools.
Highly recommend this place! Very knowledgeable, professional, and timely service. My wall clock is as good as new (actually better).
I took in my grandmothers cuckoo clock that has not ran in many years. It was dirty a d in bad shape. They repaired and cleaned it. I now have a daily reminder of my grandmother!! Cant thank them enough for the friendly great service they provided! Shop local!!
The care and expertise of the Old Timer Clock shop with the Coo Coo Clock Id found in family heirlooms was beyond words of praise.It has problems, many problems, and it wasnt an easy fix, or inexpensive. It took time, and several times to find the problems within the mechanics of the clock to get it finally -- finding all the loose gears, the moving parts that werent staying where they belonged -- to get it right.What happened, finally success was achieved. Now I have a Coo Coo clock that I reference with the GPS time piece of satellite input. remarkable, that the mechanical timing of the clock, and the electronically radio timing of the satellite are exactly inn sync.There are no words to say thanks for a great job, well done!
Left an expensive Rolex watch for cleaning and inspection. Cost was supposed to be $100. Came back the following week and was told That will be $500 please. I disagreed, they threatened to keep the watch. $500 later I have my watch back. Will never do business with this dishonest shop again. Buyer beware.
Do not bring your antique wrist watches here! Brought in 2 antique wrist watches (1919 Elgin) and (1918 Illinois) and both stopped working within 1 week of service. I brought the Illinois back and waited 9 months for a warranty repair yes 9 MONTHS and guess what, within 1 week the watch has stopped working again! I tried to give them the benefit of the doubt because I know antique watches can be fickle but this is where I draw the line. A waste of time and money bringing antique wrist watches here!
The guy the was very nice informative and respectful and gave me a really good deal on a watch ID come across. Thanks so much yall
People were very cordial and bery professional. You can tell tjat tjey know their business very well. The watch was great after repair but I called over 20 times and no one answered to give me the status of the repair.
Fixed up a family heirloom. A bit pricey but brick and mortar has too be tough in his biz. Happy with the repair
Friendly family oriented guys own this shop, came in for a watch battery replacement, nice selection of beautiful watches and some jewelry too
Back in my day, in the 1960s, you get your timepiece fixed for a fairly reasonable cost. You could then proceed to stroll down a few blocks, and in a few paces you would reach the most delightful little shop. You could but some delectable ice creams for the children. But nowadays all these new fangled places have popped up and the Sweet Ice Cream Shop has closed. If you want to open back Sweet Ice Cream Shop, contact me. I have a plan...
Love this old watch, clock and pen company. Its a little house off 38th St. The staff and owners are friendly, knowledgeable and helpful. Stop by to buy something vintage or just have a battery changed.
Most watch places in Austin charge a lot for battery replacements, but these guys still charge a fair price. Was in and out in about five minutes. Really nice people.
Very pleased with the repairs on a 40 plus year old watch. Highly recommend their services.
I dont know what to tell you. I can just say that in the end my magnificent French Empire Pendulum Clock (1805) still doesnt run. Heres how it unfolded...When I walked in with it, their jaws all dropped simultaneously. I was immediately told the piece was quite valuable. By chance the founder and prior owner was in the shop and they all goo-gooed over the internal workings of the device.I had it cleaned, $195. But when I got it home, a brass piece fell loose. I took it back immediately. They kept it nearly 3 weeks without calling and when I called to asked if fixed they said, just about to call you....its ready! But when I got out there a new problem had developed and they wanted to keep it another few days. That turned into another several weeks, so I called and got the same spiel, ...just about to call you, its ready, come on out.They put it on the counter and ran it so Id know it was running. Suspiciously, the time was at 8:30 even though the real hour of the day was noon. That was a red flag. I had them forward the hands there to be sure it was done correctly, brought it home, put the pendulum and bell on it, gave the pendulum a push and it started running ... for 5 minutes. Thats the most it will run.Now fair is fair. When I took it out I didnt know if it was running or not. This time when I picked it up the repairman, Marion, told me it had been running since you last left, which would mean for 3 weeks at least. Funny in those 3 weeks they wouldnt have wanted the clock to be running at the right hour. Maybe repairmen dont care about such things; I know I would.So frankly, Im not buying it. I think they lost a piece or didnt re-assemble it correctly. Why? Because they were only paid to oil and clean it (which they didnt TOUCH the case, which was quite dirty, so who knows if they actually oiled it either). After oiling it they surely must have started it to see how it was running. If it wasnt running and wasnt their fault, wouldnt they have said, Theres unfortunately something wrong. Weve oiled and cleaned and started it running but it wont keep running? Of course.Even taking it back in the second time and fixing the broken piece, they should have said, BTW, we failed to let you know it isnt running...so even when this broken piece is fixed youre probably going to require other repair. And they didnt.So Im not in a position to say they did anything wrong but I am in a position to say that comments youd have expected them to make were not made. Plus, Marion telling me Its running beautifully! and that it had been since I left 3 weeks ago, only to get home and find it not working -- again -- makes be believe this shoppe is NOT to be trusted with really complex mechanisms. They made a quick $195 off oiling and cleaning -- and didnt bother to clean the case?I wouldnt go back, much as I was attracted to everyones personality.LATER STILL:I decided to keep giving the pendulum a push when the clock stops, only to discover when I do that it will swing a bit and then wobble like crazy like its hit a bump in the road and then stop. Trying to swing it again to the left, it will swing, but if to the right, theres a momentary stopping place, something stopping it. So after 2-3 such attempts, Ive stopped trying, afraid whatever is wrong might become an even worse problem. No, wouldnt take it back there for anything, even for free.AND STILL LATER:The trick used by the shop is, on pickup day, they put the clock on the counter, give it a swing and it ticks. Youre sure that means its fixed. But it may not be. Tell them youd like to watch it run for at least 10 minutes. Any non-working pendulum clock can be made to tick for 60 seconds without stopping, so dont be fooled into thinking just because your repaired clock ticks that long that its now working. Not necessarily!If its still running in 10 minutes, youre probably ok.
I used Old Time for years and had good experiences but I think they are under new management. Went into today with a broken watch and the guy didnt even touch it just told me it couldnt be fixed. At least the folks at the mall opened it up and told me it was a broken spring based on xy and z. So Im done with these guys sadly
Friendly, helpful, excellent selection of vintage and new watches. From Vostok to Rolex.
Very friendly, professional, and knowledgeable staff and ownership! Highly recommend for your watch needs!
They looked at my watch and determined that no repairs were needed to get it running again but took the time to clean it and check it out and didnt charge me anything!
Great Service. There is not many people in town who still work on Clocks so be patient on repairs but the wait is worth it.
Quick service. Got my watch band repaired in less than two minutes!
Amazing place. Very knowledgeable and helpful when it comes to the world of watched. I would totally trust them.
Excellent service and polite, helpful staff. They were able to fix my boyfriend’s watch in minutes.
Excellent Service! The owner is super friendly and knowledgeable. We are very impressed by the professionalism and will frequent his store.
Friendly service, they can fix the clock..nice selection on jewelry
Extremely friendly and very respectful plus very generous with their service while providing quality service at the same time I definitely recommend this to anyone who needs this type of business.
Fixed the issue in under five minutes and refused to take my money for such a simple repair. Highly recommended!!
Sat there for over an hour while the repairman (vlad) completely ignored me.
Awesome staff. Incredibly welcoming, friendly, and knowledgeable. Helped me out and talked for a bit afterwards.
Very cool store, lots of vintage watches and clocks. Very helpful.
Quick easy to get a battery replaced. Id go back again for watch maintenance
Every time I call, they help me re-set my Krug cuckoo clock! Thank you!! What would I do without you?
Very knowledgeable, very friendly. Highly recommended for all your clock needs.
Very quick & helpful. Fixed up my watch and had a an assortment
I totally recommend this place. The people are friendly and nice. I would come back.
Family-run business. Great service. Very fast.
Really friendly people and also professional, definitely recommend this place.
Professional, and the know their stuff. Very kind.
The best store ever any kind of clock
Excellent service, beautiful store.
Quick and friendly service. Reasonably priced.
Pretty cool stuff and helpful staff.
Very friendly and knowledgeable staff!!
A wonderful place with friendly people!
Nice people great service
Great clocks
Friendly and fast
Is right on time
Nice people.
If I could rate this place a10 or 15 I would! I brought a 1927 pocket watch to see about repair. After almost 1hr trying to repair on site I chose to leave it because the part needed was not anything he had to repair it. Now he is going to search and search to try and find it.after all the work done I didnt have to pay a cent.If only other business had thisdedication to customers The world would be better.I highly recommend if you need watch service go here!Great Great 👍.
Total reviews rating 4.5
81 Reviews for Austins Old Timer Clock & Watch Repair 2023:
Review №1
2022-07-03I love this sweet small business! I’ve had several watches repaired here over the years as well as some heirloom gold chain necklaces. They have always done an excellent job and in a timely fashion! Highly recommend.
Review №2
2022-04-19Great service- they fixed my wife’s beloved 1980 Swedish Chef clock, but then wasn’t working when I went to pick it up, and they spent more time on it for no more money and made it right. They even added a hanging bracket so the Chef would not fall off the wall randomly when doors were shut. Highly recommended!
Review №3
2022-08-09Been coming here for several years for clock and watch repairs. There are new owners and staff, but they’re still as friendly and professional as they were before. I came in for a watch repair yesterday and they did it in 5 minutes.It’s newly remodeled inside and brighter than the old space. Highly recommended.
Review №4
2022-02-25Super knowledgeable and helpful on my vintage Rolexes.Update: This is a great store. Their inventory is impressive, and this recommended Victorinox AirBoss Mach 4 was just what I was looking for.
Review №5
2022-07-14This place is amazing. I could spend days in there. The owner is knowledgeable and honest. The prices and quality of the watches and services is outstanding. I am a watchaholic and will get my fix in there often! :)
Review №6
2022-07-21I LOVE this Clock Shop!! I’ve had nothing but great service and always leave satisfied. From my clock working again and the jewelry selection, you cannot find this kind of gem anywhere but here.
Review №7
2022-06-26Ive had a few watches repaired here, and they are always fast, do good work, and for a great price.
Review №8
2020-10-10Took my verge fusee watch to Austin Old Timers. Owner spoke with me extensively about my watch and its components. Extremely knowledgeable owner who gave me more information than I could have hoped for! Refreshing to know there are still people out there who appreciate old school workmanship! I recommend this business for anyone needing watch or clock repair and am in his debt!
Review №9
2020-10-24Not happy with this experience. A lot of things went wrong. First they say that the watch will be ready next week on Thursday. I hear nothing on Thursday. I call on Monday. Answering machine tells me that they’re closed for the next two weeks. When I finally get the watch the new glass they put in is damaged. I go back and they replace it. I then realize that there are dirt particles inside the watch, on the inside of the glass. At this point I have so little confidence in them that I don’t want to take it back to have them get rid of the dirt inside. I was charged sales tax on the entire cost of the repair, some of which should be tax exempt since part of the cost is labor. I will take my watch to another store to have the dirt inside the glass removed.
Review №10
2022-07-06Vlad was very knowledgeable and helpful with my new watch. Thank you for your help and expertise.