Autolube Express Oil Changes & Auto Service in Sulphur Springs
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Sulphur Springs, Hopkins County, Texas, US
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Offerings
Amenities
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–4PM
- Sunday:Closed
We left Dallas on Labor Day Monday to drive to Indiana. Our Suburban had just had new rotors and pads on the front, but they had been improperly installed by the Dallas shop. 80 miles later in Sulphur Springs the bearings and brakes on both front wheels failed and we coasted into Autolube - the only place we found open. Josh worked us into his schedule and found that the front bearings, rotors, spindles, seals and caps had been destroyed. He located all the parts but the spindles (the axle assemblies) and was still looking on Monday. Since there were no car rental places open and we had pets with us, we rented a one way UHaul to get home. Josh gave us a ride to the Fix and Feed to get the UHaul. Josh located Spindles in Dallas on Tuesday morning, so we picked them up and drove our other car back. While we ate lunch and toured Sulphur Springs (wonderful downtown and restaurants), Josh installed all the new parts, tested the brakes and alignment, and had us up and running by mid afternoon Tuesday. Josh was extremely helpful and friendly and the repair was done quickly, accurately and cost effectively. Fortunately the shop that had created the problem in the first place agreed to cover the repairs. Thanks to Josh for making a possibly dangerous experience much less of a problem. All the staff ath Autolube were very nice and efficient - they had a lot of business on Labor Day.
Good cheap and affordable prices. These young mechanics especially the Black mechanic and the crew that service my Red Chevy Cavalier are without a doubt the TOP GUN on or in this part of Texas. They know what they are doing and will walk you thru anything and do Plenty of extras like check the Oil, windshield washer fluid, Brake fluid level, even vacuum your car. They do all the stuff like check your Brake lights, right, left signals, Head lights, change out the windshield wipers And much more and for a very reasonable price. You guys rock. Thank you. Well to be honest All of the guys working at Autolube are great mechanics. You guys rock.
Need an oil change, your tire pressure checked,ac serviced or any general maintenance be it preventive or over due repair these guys are my first recommendation. The staff is above par everytime you pull in someone is running out to greet you and determine what service they can provide for you they get you in and out as fast as possible and have great communication skills amongst the staff. Give them a shot you wont regret it
BLUF (Bottom Line Up Front): Quick oil change and additional services, plus friendly and knowledgeable staff.I took my car in on a Thursday morning for an oil change. I had called them just beforehand to check prices and potential wait times, so they were expecting me.As usual, a technician met me as I pulled into the parking lot and directed me straight into one of the service bays. A tech immediately started washing my windshield.I went inside to verify my service choices (high-mileage oil change with full synthetic oil), and then I went to wait. It wasnt long before I saw my car drive back around to the front of the shop. I talked to the tech driving it, and he already knew the secret to getting a VW with a manual transmission into reverse! He also let me know what all had been done to my car, mentioning what air pressure they had put into my tires. When I mentioned that the front tires needed a higher pressure, he checked the sticker inside the driver side door area, then immediately drive it back into the bay to correct their oversight.After paying for the service, I was back on the road in an incredibly short amount of time!Would definitely recommend this place for a quick oil change!
A Very pleasant experience. Everyone at this place is on their game. The know what it takes to get the job done. Hats off to a mechanic that worked on my car. If you are in need of a professional, ask for Waylon. He is the best. But all of the employees have my vote of confidence. Thanks guys for all your hard work.
My son had his oil changed here and the mechanic did not shut the hood properly. When he left his hood blew up and was bent. It was very dangerous. He hasn’t had his drivers license very long and his little sister was riding with him.We went up there and told them what had happened. They promised to file it on their insurance but we have not heard back from them. We did follow up but it didn’t do any good. We will never do business here again.
New owners. Shouldnt be an issue BUT they did not obtain customer vehicle history. That means they dont know what kind of oil your vehicle uses, what services have been completed. The employees were not wearing masks. In and out of my vehicle, did not bother to wipe down any surfaces. Not the customized service I had come to expect.
We’ve been having our oil changed here for years. The last time we went they failed to put the oil cap back on blowing oil all over the engine. When we called they told us they would reimburse us on the cap we had to buy from O’Reillys. When we were there getting reimbursed on the cap we ask them to check the fluids especially the transmission because we had a small leak and the transmission is sealed and we can’t check it. They said both were fine but we’ve been having transmission problems and took it in to the dealership and they are saying we are 4 quarts low. Don’t think they even checked it which could of caused us to have to buy a new transmission. I know they aren’t a transmission shop but they do check levels. Not sure if we will use them in the future that’s all.
My husband and I stopped here for an oil change while on the road and were amazed at the great service; from being greeted and directed as soon as we turned in the parking lot; the courtesy of every techician, speed of service, and efficiency. Highly recommended, and I wish they were located in my town!
Would be great if they wouldnt get oil over the top of motor, they need to leave the tires alone that have nitrogen in them unless they want to start paying the $ 400 plus to fix them after being told please dont mess with tires. Told me also I needed a new filter an I didnt.
They are just an amazing team they get along well and it’s sweet to see. They are very kind, I had a wire hanging out from under my car that I thought was broke I went to them and they told me it wasn’t broke just got pulled out of place so they put it back and didn’t charge me anything.
If youre iffy about this place, give it a shot. The staff is wonderful. Ive been coming here for many years and the staff has almost never changed.They are friendly, explain whats going on, and wont try to upsell you crap you dont need. Prices are very reasonable, and they are incredibly fast at getting things done.
Great place. They failed me because I am a bad dad and have not paid any attention to his tread on the two front tires. They pointed it out to me, and I got some new tires today, and went back up there, and they re inspect it for me. It was a good experience all the way around. The car is inspected now, and the guys there are great.
Some employeese called in sick. Remaining employees were overwhelmed and vocal about it. Lost track of F bombs at 20 (from the mechanic changing my oil). Also, their reminder sticker indicates 3k miles for oil change interval, not 10k, which is manufacturers interval.
Total reviews rating 4.6
137 Reviews for Autolube Express Oil Changes & Auto Service 2023:
Review №1
2022-03-15I cant say enough good things about my experience here. My family and I were 5hrs from home when our van threw a code. A great dude by the name of Brandon talked through the best approach, was extremely knowledgeable of my car and engine even(!) and had me fixed up and back on the road in no time. Seriously, can you ask for more than that?! Great experience in every way. Thanks, Brandon and Autolube!
Review №2
2022-07-18They have an outstanding crew. Mr. Brandon can and will take care of you! Their labor cost is amazing! They were half the cost and got to me in under half the time as the others I called.They will continue to have my business for years to come!Thank you Autolube Express
Review №3
2022-07-14Main issue was I stated I had heard a new noise,asked the manager several questions and was given the its all good for now ... knew it was time for some PM and then two hours later when my timing slipped I came back and the guy that was under my car said yeah he thought he heard a timing noise. But here I am 3k later ... I know timing just slips and Im not blaming you guys at all BUT communication is a key component of any GOOD SERVICE and that lacked A LOT
Review №4
2018-10-26A GREAT place to get oil changed and inspections done or quality work on your vehicle. They are so respectful to each customer and take extra time to help with questions and care for your car. I have been using them for years with our different vehicles and have always been happy with the high quality of service they provide.
Review №5
2022-07-18Inspected for registration. Jeff and the boys always treat me good.i use their mechanic too when I need it. Always fair priced and good work.
Review №6
2022-04-05They took great care of us, and made sure we were good to go, and knew everything we needed to
Review №7
2022-05-27Omg the guys that work here were extremely nice and helpful I highly recommend them
Review №8
2022-05-11Skilled mechanics, fair prices, quick service, no attempts at unnecessary procedures. Extremely customer friendly and dedicated to quality. Highly recommended.
Review №9
2022-03-03Only there for an inspection. Staff is extremely friendly but not the fastest in the world by any means. But dont mind the wait
Review №10
2022-03-24Very professional and courteous with a reasonable price. They communicated every move they made.