Kerbside pickup
Yes
AutoZone Auto Parts in Haltom City
Categories
Location on the map
Haltom City, Tarrant County, Texas, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 817-831-6555
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:6AM–12AM
- Tuesday:6AM–12AM
- Wednesday:6AM–12AM
- Thursday:6AM–12AM
- Friday:6AM–12AM
- Saturday:6AM–12AM
- Sunday:6:30AM–12AM
AutoZone Auto Parts in other cities:
Comments (199)
Great group of guys that works there I always am helped 100% when I go up. And they always have the parts i need for repairs available.
Belknap is still 24 hours! The catch is after midnight you order online. If it is in the store, they bring it to the door. Love it.
I usually have a great time when I go in except at night …… the night manager I’m assuming cause he’s always there in the evening is just so unpleasant the way he talks to his employees the way he jokes around too much I’ve even heard him say and I quote “ no one can fire me I’m untouchable” that kind of attitude makes him think he can talk to and treat people however he wants
They dont remove alternator pulleys anymore n dont hav the loan a tool for it either???🤣
I went too Foundations class here for new hires for AutoZone, and Stacy was amazing.
I just went in to buy some control arms i know they have in stock because i check on there store website. So this redhead girl said that they dont have the part and its gotta be ordered when i know they have it this is the 2nd time this happens
I was trying to replace a part in my car in the parking lot as the store closed, and was struggling because I know very little about cars and this is the first time I have ever tried to replace anything that is under the hood of a car myself. Jorge noticed I was struggling and while he was off the clock he helped me in pointing out how to replace the part, as well as helping diagnose the real issue once I tried to start my car and realized that the part I replaced wasnt the issue. If I ever need to diagnose or replace something, I am coming back here again whenever possible.
Came in today needing help installing a reverse light. Jorge was about to leave, as his shift had ended, but decided to help the last customer in the store (which was me, at the time). He was very helpful, attentive, and even took the time to explain each step and tool to me as he did so. It may not have been much to others, but it was nice to experience great customer service; something a lot of places lack. Thank you, Jorge.
Store clerk and store manager said they couldnt give me back my hundred dollar bill because they had already dropped it. I didnt have enough money to pay for all my items. I asked them to take a item off so I could pay for it and they said they couldnt do that either it seemed shady to me the whole transaction
I was there for training. Store looks amazing & they have plenty of what ppl need.
They were very busy but they were also very fast taking care of our car needs.
So I came in yesterday to get an alternator. Come in today to return the core and it showed up on my account as a charge not a refund. I asked to just verify, and the manager Bryan called me a thief and said I was trying to get over on him. I brought my receipt to the store to settle the issue and he wouldnt speak to me. Sent another manager to handle it and he let the line go out the door. It was as simple as saying a credit would be issued. I will be speaking to the store manager on Monday.
One STAR because I usually get good service. Tonight at 7:45pm (9/10/2021) we went to exchange a part. There were 8 employees ON THE CLOCK and only ONE working ON THE REGISTER . They did not listen to what part I needed when I ordered it so I Had to return it for the right one. My son had to go to the back to pick out the right part.I live in Dallas and this store is in Haltom City. OWNERS/CORPORATE NEED TO REPLACE EVERYONE BUT THE CASHIER. IFI wasnt Getting my car serviced already I would have went to PEP BOYS/ ADVANCE AUTO/ OREILLY.
They had the item I called for ready for me at the desk when I got there
I typically wouldn’t bother to leave a review but I am extremely grateful for the employee Victor Mileo that works at this location because he was the only one who payed attention to the fact that I was struggling to change my headlights while he was on his way out on his break. Thank you Victor if you get a chance to see this!
Getting bad on not having what you need and never having enough help ever one is in the back talking and not wanting to help in check out they need better people
Most Autozone locations have a real car guy. Once youve found that guy, he thrives on being the one that finds your problem AND the fix without wasting time and money! I know because I was one of those guys!
I dont know what happened to AutoZone but they seem to have higher prices in OReillys these days I went to purchase a coil pack for a Cadillac and it was $10 higher or AutoZone then OReillys
Staff was very helpful and I was in and out quickly. Definitely coming back. This is the hub store so they have basically everything here.
Customer Service @Autozone....grab and chair on your way here, you’ll be sitting in line for 20+ minutes.
Man I came to auto zone late at night looking for a break light and Jorge did a amazing job at helping me with my 2013 Nissan Altima light bulb for my breaks bro even came outside and helped me put it on because I didn’t know what I was doing 100% I appreciate him and will always come back to this auto zone as long as he is there great guy thank you Jorge keep up the good work bro
I was asked if I could leave a review if I was satisfied with my customer experience with Victor M. and I gladly am doing that! Amazing customer service from that man! Keep up the good work y’all!
I just wanted to say thank you to Mr.Victor Mileo for helping our band find the correct windshield wipers that needed to be replaced on our tour bus! He left a wonderful impression and experience for the city of Fort Worth and Auto Zone.
This is a great location with excellent service. Victor help me out getting a new battery for my truck and made sure I had everything I need it to get back on the road. Definitely be back at this location.
Item I bought was priced 14.99 and at the register it was much more I didnt notice till I had payed the bill and was walking out of the store thinking that was a high bill for what I got. The item was a 12 piece star bit set cost 31.99 ut again it was labeled 14.99 bummer
The people, parts and service are great; however, their antiquated P. O. S. (i. e. Point Of Sale) 😉 Scanners will not read GPay from my more than adequate smart device; although they have We Accept GPay decals prominently displayed.
Went into AutoZone with a lot of people in line. they had two people working the front counter and four people stocking in the back. After about 15 minutes waiting they finally brought the people from the back to the front to help out everybody. I needed an oil filter.This the third time they gave me the wrong part. The guy did not even apologize for it. Im beginning to have concerns about AutoZones professionalism as far as the right part goes. Im thinking OReillys looking better.
Its auto zone, they usually have what Im looking for in stock and I can take my used oil there with no problem. Big location with extended hours compared to other auto zones makes this one much better.
I really like Autozone but we need it back 24 hrs.so we dont have to go to Dallas we need in the Fort worth area
They open early close late have good help and plentiful parts
Is always busy with excellent customer service
They were very patient with me, even while I was stressed out and didnt know what to do. They too helped me out with part information and gave me some extra details that will help tomorrow morning. Its good to know there are many friendly people here, just not any on the highway.
Workers ignore you when you come in. I was carrying a car battery (Im a 67 year old woman) and no one offered to help or tell me where I could sit it down. OReilly Auto Parts is right across the street. They have friendly helpful people.
Very busy place but very nice people
Went in to get new wiper blades and wiper fluid and the employees were so helpful. They offered to put the wipers on and fill up the wiper fluid. Such great service. Thank you!
Man, the old beater that I drive requires me to be at the Haltom City store at least once a week, and man Ive never met a more helpful bunch of guys! Not only are they very knowledgeable about their product and auto mechanics in general, but they are also always willing to share that knowledge to help you out in your purchase or your problem. I cant say enough good things about those dudes, high five high five high five
Great place to go especially when you have a really old beater with a lotta miles on her.
Very busy, but they do help everyone
These guys deserve more than 5 stars.Every time I come to this store, I come home happy and want to write 5 star review but keep forgeting until today.Some months ago, the brake light bulb in the middle of the back glass burnt out. I came there and bought a new one. One young man (I regret I forgot his name) helped me to change it right out there in the hot day.Some days ago, the strip on the frame of my car, top of the doors came off at the end, the young man name Jay G. advice me to buy the right glue and helped me to attached it back.This morning 6/1/2019, I come to buy the emergency kit and ask them to check emissions for my car, another young man name James C. (I hope I got his last name initial right) doesnt hesitate but happily checks it for me.He checks the parts prices for me, prints out the list of codes and problems that my car failed.Im more than a happy, satisfied customer and I know Im not the only one because the way they help and make customers satisfy have been going around for long time.I used to live very close to that area. Now, Ive moved about 7 miles away but if I have anything about car, I drive there and get help and they never fail me.Thank you guys and girls. Thank you, AutoZone.
Came in on Thanksgiving Day at 10 minutes before close. Irwin assisted me and went the extra mile. He is very knowledgeable, helpful, and efficient! He definitely deserves to be recognized as he is a great asset to this company. I am totally clueless to anything about cars and although it was cold, sprinkling rain, and almost closing time; he did not seem to be annoyed by 484875 of my questions or make me feel rushed. I appreciate it, Irwin. Store is also clean, upkept, and well organized. Thank you!!!
I noticed I had a headlight out. This location was the closest to me that was still open. I received awesome customer service and they even help me with changing it. Thank you Justin.
Awesome people that work there they really know what youre talkin about
Friendly staff always willing to help. Mitchell one of there grey shirt managers if always so helpful even after customers have yelled and screamed at him he will still great u with a smile and a how can I help u today. Store is always clean and tidy.
Still the area hub for Autozone, but oh how I wish the would go back to being open 24 hours again. I have to tell customers who are stuck on the side of the road and from out of town that I can’t get the part until in the morning. Sucks for them and my pocket book.
Was told they would have the part, I drove 45 mins just to hear we dont have it here, go back and order it from the store near you well, guess what....they were the ones that sent me to you
They might not be open 24 hours any more, but at least they have late hours!
Dude there was great and helpful.
Not great service from associates they were a little edgy. Sent me 30 minutes commute and they did not have the part the other store said was there or another that was supposed to be there.
The staff was courteous and knowledgeable. I did not get any attitude or the feeling that I was bothering them. They tested my battery and while it passed advised me that due to the age theyd recommend replacing it. They provided me a pair of gloves free of charge and ensured I had everything I needed to swap the battery out. I then decided to replace the battery bracket and they helped me ensure it would work before I purchased it. I dropped a part in the engine compartment and they provided me a magnetic probe to get it out without issue. I was there for an hour and completed my repairs. I have no complaints and would not have a problem visiting the store again.
Please please please hire people who know what they are doing. I went in ordering over $650 in parts, not only was I there for an hour, I was told from the lady cant use coupons, cant order the part I wanted, she didnt even ask or look into why she just said couldnt order the part and left it that. She tried to order the 4 of the same rotors haha really?! Then went to pull the parts and was complaining about getting the parts and that she had to leave by 5pm ( 4:47pm) to get her kid in the middle of my order.
Auto zone at 6615 Meadowbrook was exelent Josh help was great he did help me to exchange my battery and give me the right one so my truck is ready to go
Took staff a min to notice me standing there waiting to be attended to and Store was not busy. But in all fairness not all your stores do this most are very good.
I love this location. Theyre friendly and will do their best to help you get what you need.
Wow open 24hrs! Thats a 5 star review right off the top lol! The staff here are quick, efficient, accurate, knowledgeable and, so friendly and, accommodating! And they are all of these things with the pressure of long lines and anxious customers.Thank you guys my visit to your store was quick and painless! Keep up the good work guys! I highly recommend this location!
Onve employee very helpful other not so much. Couldnt process return because they had no gift cards in stock could not even exchange for merchandise because they had no cards. Mgmt fail to order cards means customers suffer. Horrible system
I started fixing my car and they got every piece I was looking for and all of them come with a year warranty in any case it fail, so I could replace it or get my money back. The employees are always friendly.
Guys were wonderful at helping me find the cvt transmission fluid for my car even when it was stocked in the wrong spot
Marcos was very rude to me on multiple occasions. I spent $800+ on parts and asked him for some advice to make sure I bought the right items. The employees are typically be very helpful and the location near me but Marcos just gave me some grunts. Then when I was returning some items the general manager was issuing my refund and needed a second manager code. So Marcos comes over and I say hi to him. What does he do? He completely ignores me! Not a single wordThe general manager jokes he must of not heard me. I cant believe hes allowed to work with such a bad attitude and disrespects customers right in front of management. This is unacceptable
The pwoplw qorkingbhere are on point. They are always friendly and extremely knowledgeable
Very poor customer service. Cannot get anyone to help me. One guy was doing paper work and one was stocking . And both of them wouldnt stop to help a customer, nobody even acknowledged me. So I went to OReillys and got great customer service.
Waited in a long line to get oil and a filter once I finally got to the register Brian was helping I already had the oil all I needed was the filter Brian printed out the paper and pointed to the back and said your parts over there next customer I had to get the filter and wait in this long line again the worst service Ive ever had in any autozone if I didnt already wait in the long line i wouldve gone to oReilly down the street never coming here again.
No matter what I need in the way of automotive parts os just have a question my Autp Zones guys & gals have always provided trustworthy advice and parts to meet the need.
They were beyond helpful. Greg helped me find out if my battery was bad, then proceeded to switch out my new and old battery in the freezing cold. Then he checked to see if my alternator was bad because I had concerns. Overall it was an easy experience for me, which is exactly what I need. I even had a chance to meet the DM Adam as he was leaving, I wanted to compliment Greg on his service. This is a great location and the only one Ill visit going forward.
Thats it. Im done with AZ. Customer for 20 years. Buying parts and supplies for half a dozen cars over the years. The one time I take back a part for warranty replacement the old part and I get heavily scrutinized . Correct part number on the old part but the clerk didnt recognize the name brand. My warranty is contingent on him remembering if that brand part ever been sold at AZ. He has to call his manager at 4 30 AM on a Sunday to get approval. Past sales of everything Ive bought there including all my personal info are in their system. The clerk is more worried about loosing the company 30 bucks but in actual reality he lost the company thousands of dollars in me not returning to AZ in the future. Cant teach common sense. Found the same part on ROCKAUTO for half the price. Moving on.
Horrible customer service scott is very rude and understaffed. Save yourself the trouble go to oreillys in same parking lot.
I bought a part online ,I received the purchase confirmation of the purchase in my E-MAIL,but the store was 30 minutes away.When I arrive they tell me that they dont have it and that I have to wait 3 days for the returnedWhat a Bad timeNever again Autozone😡😡😡😡
The manager on duty 10/26/2009 ( couldnt remember name) was very helpful. Helped me change out my battery because I was lost. Im not sure if he was supposed to help me. But he turned a bad morning into a better one. Thank you.
This location is a joke. my husband contacted this store and asked about an alternator for my car and he was told they would have to order the part and the part will be there at 3.i planned to go to the location after work to get the part come to find out the part was NEVER ordered. they said you have to come IN STORE to order parts and pay for them. of course paying is no problem but when im at work during crazy business hours theres no WAY I can come in store. i am 7 months pregnant without any form of transportation now. the manager on duty when i called just now was rude and laughing while i was explaining what was going on. i DO need a call back or someone to follow up with me ASAP. i will NOT let this location do this to another customer. the LAST Time i come to this location for any kind of business!!! its so sad!
Theyre experts and have the parts you need, sure. But its more than that. The fellow who helped me not only took the time to analyze the problem and sell me what I needed but also recommended the best shop nearby to finish up the work - - Auto Xperts - - which will now be my go-to shop for any car issues. Customer service is top notch at this store.
Its so nice to know they will still help you put your new windshield wiper blades on your car!🤩
This store is ny least favorite. The employees dont want to be bothered and they are not very trustworthy. The icing on the cake was tonight. I raced iver there this (Monday) evening from Grand Prairie only to find the doors locked at 9:45pm. They close at 10pm. I dont suggest going to this location.
I have had a Neverending slew of problems with this store, but I keep coming back simply because its the hub that has everything. I hate going to this store, and somehow, more often than not, I end up being sold the wrong part. Today was the last straw. I dont care if I have to wait until the next day anymore. I was sold the wrong part, and when I called back to find out if they actually had the right one, I was put on hold for 30 minutes. In that 30 minutes, I waited for 10, then proceeded to drive to a different Autozone and return the part before they finally picked up. The customer service is abhorrent at this location, and no matter how many times they seem to turnover the staff, it never improves.
This one particular store is one of the few that opens at 7 AM. Today I bought a battery for my vehicle and the store manager had one of the employees change it for me without asking me if I would like it installed. This for me was above and beyond costumer service and for that it deserves five stars from me.
We had our battery replaced under warranty and the customer service was impeccable.
Having to come by and pick up a part after calling and letting them know I was in my way bc my local store didnt have it. The associate had a attitude. Was rude and took to long to find the part due to trying to help other associates! One thing at a time my friend! Customer service was a 4 out of 10!
The phone number is useless; it almost like its a recording, plays twice and hangs up. Had to call another store to check on if they have the part.
Always always a super team here and management!
Really bad actitud ,bad customer service from Justin G , if dont like his work, now is the moment for find another job.
They always go above and beyond for there customers been going to AutoZone I guess for 20 yrs they always have the part now or within 24 yrs no hassle on returns. They price match they are my one stop auto shop 98% of the time. Thank You Autozone
Bought parts for my vam and staff was very nice to deal with. Took my core back and the refund was easy to get back. And military discounts. Cool nice clean and newly built place
Very friendly and nice place. Another store messed up an order and they corrected it. They even dealt with my anger over the situation professionally.
Great location, great staff, and thanks to Victor who helped me find the right oil for my car.
Had an issue with the parts I purchased, my fault. Manager was able to correct my mistake and he was happy to do it.
Sold me the wrong parts repeatedly and cannot even get the right parts at all. I got my parts at oreillys and they had it in stock. Management needs to get a handle on their parts people to avoid bankruptcy since i will NOT come back anymore after 20 years
Always helpful, knowledgeable and courteous. My go-to store for everything auto parts.
Good re-vamp of the previous 24 hour store that used to be across the street. Newer, cleaner, staff still very helpful even if overwhelmed. Watch out for the line during the day- come at 2am like I do most of the time and theres no line.
Crowded, unattentive, slow and ignorant sales clerks, and shady people in store. Left my products that I was going to buy, bcuz got impatient waiting on ignorant clerks helping ppl in line ahead of me couldnt identify correct belt or brake rotors. And then ppl coming into store after ive been in line about 10 mins are helped before me. Took my business across street and will continue to do so.
HORRIBLE SERVICEI walked in the store to return some car seat covers I bought the night before because they did not fit as expected so when I tell the guy at the front who I did not get his name but if I had to describe him I’d say he is overweight Hispanic short hair... I tell him I need to return this but I don’t have a receipt. He looks at me and says I don’t know if I can help you with out a receipt. He does not even offer store credit. I only wanted to switch them out for some that fit. Then after i ask can I just switch them ? Finally says yes. Then I spend 10 min looking at the ones I want and he tells me did you buy them here ? I said no at different autozone. He was like you need to take them there. I stood there thinking this guy is doing everything he can not to help me. After standing there another 2 min he says ok I’ll do it for just this once . I say ok then he scans and says the upc is not in his system. I wasted 45 min of my life in this store. I went to the store on nrh and the guy there helped me and was very polite.
The man I worked with today would not listen first told me the brake pads didnt have warranty then realized they did and brought out the rear pads to warranty replace front pads. Then when I was telling him they were to wrong pads without saying a word he answered the phone and the walked away. The man was rude and didnt seem to know what was going on.
Theres some great people dont down there
Very friendly knowledgeable staff
Edited due to posted on wrong autozone. This autozone has late hours which helps greatly for trying to fix a car late at night. Also seem to have better knowledge and help then other autozones and parts stores I have been to
Order part at the Green Oaks, Arlington store. Supposed to be there by 5:00pm on Friday, it wasnt! Told Saturday by 9:00am at the latest. Arrived at store at 9:30am still not there, I was told I was supposed to pick it up at Halton City hub store. Arrived at that store 30 minutes later and was told that they didnt have the part and its not are fault you should have called Not the first time but it will be the last. 30 year customer now going elsewhere.
Cant go wrong if they got your part
I came in with two car batteries for a battery check, the guy at the countertop said they were both bad. I went to OReilly to get a second opinion and BAM the clerk there tested it and said they were working just fine. WHAT the heck guys & gals, that was 45 min of diagnoses that I did have to do.Its been a week since then and the problem wasnt even a battery problem.
A lot of people work there so theres always somebody to help you and the manager is really Hands-On training his people. So much so he look frustrated when I asked him for a price check LOL good store though
Open 24 hours at this location. Nice team helped me make sure I bought the proper replacement bulb for my wifes car. Thank you!
Friendly personal, lack of knowledge and too slow and most of the time incorrect parts
Well came in with battery to be charged left it came back 2 hrs they never charged it and had customer service rep had birthday took a counter person in front of the line ahead of me just bad 👎
Lady there being so lazy and without knowledge about parts. I cant believe people at auto parts stores can be so underqualified.
Great customer service from Victor who helped me with my windshield wipers.
We have a commercial account and 90% of the time prices are way cheaper at the front counter than under my account! But when I call and ask for a different person I get a correct price.
Went in aprox 11pm after spending 30 or so min picking out over $100 of accessories, get to regester guy tells me it has to be card only. Ok, I had to put in all my info manually because the swiper wouldnt work at night. Manually put all credit card information, and personal information and he says it didnt work. We need to do it again. Screw it, I said, Im not doing that again. Waste of my time.
I t said it had a part but did not. And computer down would not let you order a part so sad. That at 24 hr one in haltom City. I like at times but they did me that with a battery could find it on lancaster in Fort Worth. Shame on them you will lose lot of customers if u dont do better. People trying to get there car fix.
Is ok. But there no have the parts I look for.
They didnt have my front brake pads and rotors under warranty which they should have because they are new Im a loyal customer I shouldnt have been treated like this Im very heartbroken and sad about this whole situation.
Nobody on cashier and no regard to what liners are as people just got in front of the registers and would be rung up without question.
Great auto parts store. Great people to deal with.
Trouble sometimes but overall a great experience. They just need a couple more informative people
Good place to shop. Most in there are informative to talk about your problem with.
Thanks to Valerie and employee that helped with removing old car battery and placing new one. Def. recommend this location. Always the best service.
The autozone in Haltom City is open 24hrs. Staff was very friendly and helpful. They need a new computer system the current one is pathetically slow.
Answer your damn phone... You are open 24h. I wasnt aware that the phone was excluded. Oh, its not? I didnt think so. Well, since you wont answer my calls, you guys can call me. Look me up in your system, Ill delete the review.
They always have the best employees they do a great job always have the parts I need at a reasonable price
Best AUTOZONE IN TEXAS HANDS DOWN.!!!THE MANAGER COLE IS GREAT.!! OUR CUSTOMER SERVICE IS FRIENDLIER THAN ANY OTHER AND OUR AUTOZONERS ARE FAST AT THERE JOB.!! WHAT CAN I HONESTLY SAY OTHER THAN IF U NEED A PART THEY GOT IT.!!........
JOSE ,RIGO AND MAX taking care of commercial are THE BEST!! They are always on point! And are extremely helpful when it comes to getting us the parts we need!! No ones going to help Like they do! These fellas are what makes me come all the way from Haslet ! I Wouldnt go anywhere else
This is a hub store, meaning they stock pretty much all the parts AZ has. Theyre open 24 hrs , so its the go-to place for late night auto work. Check em out.
Ceasar was a wonderful example of a courtesous , hard working, knowledgeable representation of what a auto zone employee should be . hehelped me put on my battery and i really appreciated it!!! Thanks alot Caesar...u did a awsome job!!!
Tracy was very courteous and helpful. He knew exactly what I needed and took good care of me. Great customer service!
The prices at this AutoZone Distribution Center are great youre better than any of the other Auto places in the area and they take care of you like youre the only customer in the building if parts are needed for your vehicle go see this AutoZone
Full of customers very busy place but knowledgeable and helpful.
I only go to this Autozone because of the service.
Severely understaffed to the point that they’ll put you on hold indefinitely. When you call back they’ll “ask” to put you on hold only to do so before you can respond. And I recall when I went in a few weeks back that it took 20 minutes to ring up 3 customers with two staff at the register and no one had more than 2 items. Off to O’reily’s
Its a brand new store. Staff was nice, helpful, and friendly. They had what I needed to get the repair done on my car (and for way cheaper than a national chain repair garage).
Great place. I bought a headlight bulb and Geraldo installed it in my car in less than 5 mins and even refused to take a tip. Highly recommend this AutoZone location!
Helpful... Great customer service
The worse Auto Zone I ever been; I went late night to get stripped lug nut tool but they gave me or pushed me what to buy which is a wrong tool and waste my time big time. I wont ever be back this a Auto Zone back. The people work there dont know their stuff or dont know what theyre talking about.
I had two stores tell me that this was a 24 hour location and the website shows the same. Except that is not the case. They make their own hours and they dont answer the phones to inform people of such.
This place is Awesome! Theyll help in anyway they can. Scott makes my day better everytime I have to go in. Thanx! See you next time.
Recently while helping a customer diagnose an intermittent Air Conditioning improper operation on a 300C late one evening the local police department was dispatched to the location. AutoZones parking lot is filled with light pollution and paved open space, particularly on this night plenty of this luminous hum allowed fuses in both locations to be checked for opens. After finding the TIPM faulty for an intermittent A/C command the boys in blue arrived. Three squad cars from our greatly appreciated Haltom City Police surrounded our two vehicles without intentions of shining flashlights in a diagnostic solution minded mannerism. Two thumbs down to THIS conglomerate automotive part store challenging our American freedom to occupy tarmac so that _________?Someone else might purchase inferior electronic remanufactured parts if we didnt occupy that zone of parking lot?The AutoZone team might diagnoses or sell a Haynes manual?Junebugs wouldnt hurt themselves by contact with these particular two vehicles one with the hood and trunk open?AutoZone personal would not display a glazey stare when the requested replacement part is a Totally Integrated Power Module?Mechanics are deemed threatening by this 24 hour location and safety is most likely compromised?Who knows, just unnecessary hassle that resulted in a frustrated 300c owner and a flabbergasted me.
Dont use this if you dont know what is wrong with your vehicle. They will sell you the most expensive parts and not tell you if it need special tools or other parts to it. I go to the one in Hurst those are almost all x mechanics who can actually help
Pack a lunch, clear your schedule and take a xanax or smoke some weed before coming here. Service sucks! Always understaffed, always busy. Worse than the DMV if you cam believe that.
Some men was nice and one wasnt. But Ill still shop there.
Good customer service.
Great place to get a readout
I called this store to try to buy a part. I get put on hold for 6 mins the guy picks the phone back up I can hear him talking to other customers he never answer me or says anything then hangs up on me I tried calling and talking to someone for over 20 min and finally gave up.
Very great store, staff was awesome! Manager really helped with my vehicle. Really recommend to come again. This store will always be my #1 stop for autoparts! Thank you Autozone!
Very helpful people gotta love the 20 dollars back after you spend 100 promotion never a problem to valid your warranties
Emilio L was excellent!! He got me all the help I needed and was very quick and sharp!
Typical parts store. Drove nearly an hour to come to this store because they are open 24hrs. Website and app said they had the part i needed, they didnt. I tried calling before i left and no one would answer.
Had what I needed but not to helpful like they usually are...took 3 trips to get it right,just had to change out bulbs,I thought it may be a fuse since they both went the same time so I bought fuses,which they cant help you with,and bulbs
Very friendly and helpful got everything that I was needing at less than I was expecting.
In and out gave me discounts
Trash I will never go there again if I can helpit
Close convenient and had a great 1st impression. Mgr went out of his way to get my commercial account set up. Great guy.
John was extremely helpful. He not only showed me how to find the low pressure A/C port, he offered to put the stuff in for me.
Thank goodness they were open when everyone else was closed! They had the part that we were looking for so we were able to get the car fixed.
Very helpful in finding the parts that I needed.Very friendly staff.
Very friendly always have parts I need hard to find items in stock. Clean well lit parking.
The employees at this 24 hour location are prodigiously on the ball. I havent had to wait very long before some tries to help me find something or get me ringed up.
All fluids here are expired. Don’t buy here for 2 or 4 stroke or motorcycles. If you do you run the risk of blowing your motor with expired fluids.
Great Customer Service.. Stacy answered all my questions and recommended everything I needed.. Evetything was in stock. Thanks.
Thought i was on hold a bit long, but understand when people are busy..other than that was an enjoyable experience..good service and super nice..
Product knowledge excellent. Customer service was awesome. Open 24 hours. They have made a customer for life.
Very rude. most of them just standing around not ready to help any customers. other AutoZones are better.
The manager and staff very friendly and very helpful. Drove here from Alvarado as the service at our hometown store Is poor. Worth the drive
If they dont have it they will get it wait time within 24 hours very friendly assist in any event
Sold me a marine battery that needed a charge. Then after complaint they replaced battery with a gel battery
I called local AutoZone for a part i was looking for they told me that location did not have the part sent me to there hub in Fort Worth on arriving there was told that they dont even carry that part THANKS autozone for wasting my Sunday
Cant go wrong with auto zone they are great all the way around great service
No masks were worn by the employees , people were right up on each other, No respect at all
Pretty friendly and knowledgeable, didnt have the ecm I needed but helped me out
If I can give 0 stars I would. Not worth going here, OReilly or the other auto store across the street is way more helpful.
Employees here are liars. I asked for assistance in putting my headlight bulb in they said yes. We get out side the Gus claims it’s against the law to do it.
Very helpful and polite.
Very best service
Friendly service, had all parts needed.
Nobody really seemed to be mechanically knowledgeable. I went across the street to Advanced auto parts and the guy there answered my question within a minute.
Very knowledgeable staff at this particular location which is super important when purchasing automotive replacement parts. Thanks again, AutoZoners! !!
I went here for a new battery recently. Had a pretty good experience. No problems here.
Great store, open 24 hours, had parts in stock that no one in 20 mile radius had.
Wow! In and out in 15 minutes...bought a battery and they even installed it!Thanks! #067455! Youre the best!!
Overcharged a visually challenged man. Bate and switched on higher priced transmission oil and engine oil.Doubled priced!
The tall skinny guy is absolutely helpfully amazing.
Love Auto Zone only wish there were more 24hour locations or at least open till midnight
They will have what you need or order it.Usually a two day turn around on orders.
Real friendly people.. helped me change out my driving lights..
Fast friendly and professional to get parts for your auto to keep you rolling
Normal Autozone. However, they gave me a faulty torque wrench for the rental. I dont know if they knew it was broken or not. But, it was inconvenient.
Awesome service and a one stop shop thanks Brian for all the information and help
High price if you have time go online and find what you need wait a little longer but better prices online.
Returned broken cell phone holder. Service was adequate not particularly friendly but not rude either.
Go here all the time
Right price for the right part.
They had the EC-46 spark plug Ive searched for at 5 different stores
Always helpful. This location is 24 hours which is good for my schedule.
I ordered a part and they said it would be in the next day and it never showed up. Setting me back to handle my business. Garbage ass employees
Great service a guy help change my head light friendly service
EMPLOYEES ARE VERY HELPFULL&99% OF THE TIME I FIND WHAT I NEED FOR A VERY RESIONABLE PRICE.
Total reviews rating 4.2
199 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-04-16I bought a car that had lug nut lug nut locks and I thought I could just buy a set of lug nuts that have the lock on it and it would fit what I was trying to take off my car because its a used car. But the clerk explained to me that each one of those kits are specially made for just those lug nuts. So he suggested for me to go to Discount Tire and they would take them off for $10 a lug nut on the locks. Great information cuz thats exactly what Discount Tire did. And I would have never known that without going into AutoZone and the gentleman helping me. So overall it was a great experience I should have spoke to him when I first went in there to buy the kit and I wouldnt have wasted a trip so they definitely knew what he was talking about.
Review №2
2022-04-18The store manager working today on Easter needs to learn a little more patience and have less of an attitude with women customers. First, I worked every aspect of the auto supply business for 10 yrs and dont appreciate the way I was treated . I drove across town to pick up parts for my husband that were supposed to be transferred to the store 5 minutes from our house. It isnt this managers fault that the other store put a previous fuel pump on a different vehicle so now they wont honor the warranty. However his poor customer service and attitude towards me is definitely on him. Apologizing to everyone behind me didnt embarrass me it did make me angry. There were atleast 3 other associates working. And Noone apologized for the long line when I walked in the door. Not sure how he made manager with that attitude but it is definitely going to cost him business.
Review №3
2022-03-30Customer service at this location is non existent. I called asked for a part the lady had me on hold 10min I call another location they confirmed. I walked in asked for the part the lady types it in pulles it up and just looks at me... I said why are u staring? She said Im waiting for you to ask me if you want it or not!?! She didnt even tell me the price! Wonder why automous robotics is taking service related jobs The incompetence level is about yaye high...
Review №4
2022-05-09Autozone seems to have the Technology peice down in that, instead of saying simply Out of Stock at your local store, they provide options out of the area to get the part today! Also, Autozone has hours the accommodate both the Business Man and Working Man alike
Review №5
2019-01-02Love this place, the quality of the parts and the lifetime guaranteed, what could possibly go wrong. As long as you have all your ducks in a row and the receipts in place your lifetime warranty is in place for many years to come. The service is great the staff works as a team and the management is awesome. Ive been going to autozone for nearly 17 years and have yet to come across any issues.
Review №6
2022-03-19Drove 30 minutes to get here showed up at 11:57 they were trying to close up and had the doors locked but still let me get what i needed, definitely good guys just try and get there before 11:57 so they don’t have to stay late.
Review №7
2022-06-01Nine people in line, three employees at parts counter, phone rings and Jesse R. not only answers the phone, but instead of putting caller on hold and helping instore customers..... conducts business on phone for several minutes! NO BEUNO!
Review №8
2022-04-07I haven’t been to Autozone in a while I came in today thinking that since it’s still kind of early I wouldn’t be stuck in line but instead there’s a certain manager upfront named KK I know that’s not her real name but that’s what she told me it was I don’t know if she’s new or if she’s just dumb but everything she was telling me I know is wrong she had the worst attitude and I just seen her be very rude to one of the girls I see up here every single day
Review №9
2022-04-21Worst experience ever, I ordered a part form a different store and said to pick it up here and then they said it will be transferred at the other store in the morning. Garbage customer service
Review №10
2022-01-07I came in to confirm that my check engine code is still the same one that intermittently comes on and so I walked up to the counter (once invited) and asked to get a code checked and at first the cashier (possibily manager) didnt know what I was talking about or joking with me the whole time with pretty funny lines that I actually havent heard before (if that guy ever reads this sorry for giving away your punchlines) asking if I opened up the hood and checked on the engine to see if it was still there or if I flintstoned the car here among other jokesStories aside I do enjoy knowing I can come here and get a free in-depth check in that after you bring back the device they can plug it in and show you exactly what parts it could be and print out all the info