Kerbside pickup
Yes
AutoZone Auto Parts in Kilgore
Categories
Location on the map
Kilgore, Gregg County, Texas, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 903-983-1302
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8AM–8PM
AutoZone Auto Parts in other cities:
Comments (98)
Called earlier asking for Cr123A batteries as it was listed on the website. Got told they have them in stock in the store for 7.99. Drive up there and the manager tells me they dont stock them at all. I thought a woman had spoke to me on the phone (I never got a name of who I was talking to). I told him that but he mentioned they dont have female workers and I probably talked to someone else. I showed him the phone call 20 minutes prior and he didnt bother even asking his employees if someone had taken a phone call about Cr123A batteries 20 minutes prior. Poor management practice here, you just lost a customer.
Quick service...it is a good idea to get your battery checked before winter.
The staff and employees at this location are amazing especially Elena who went above and beyond to help me with a brake light issue when I was trying to get out of town.. Thanks for all you did
The guys were so helpful and courteous today. I had originally planned on going to Oreilly’s, but I’m so happy that I went to Autozone instead.
This is our first stop when we’re looking for parts. The Older guy and the hispanic lady really know what they’re doing. Their customer service is really good.
Ok if you dont really need help from an expert. They wouldnt swap a battery out for my wife because they were afraid it would mess up the computer. They told her to go to a shop on the other side of town. I replaced the battery when I got home from work without any issues.
They will have everything you need and if not they will have it the next day.
Knowledgeable crew, thats whats important when your trying to get it right on a budget, and in a hurry.Thanks guys.
Helpful staff, had just what I needed, and the price was great too!
Great service, great prizes. Came through when all other auto parts stores failed me
Love the staff. They are kind and well spoken in all things Auto Zone.The family of Lynzee Ford would also like to thank the corporation for allowing us to have the 4th Annual I Love Lynzee Car Wash 9-2 Saturday August 11,2018 at the Kilgore location to honor my Lucy who last her battle with AML October 2014. Forever 17💜.Thank youBroken Hearted MomValerie Warren
Nice selection, well stocked, and helpful staff.
I love this autozone! Adam H. Is awsome!!! I was stranded and he drove 20 miles out his way after work to come put drain plug and oil back in my car! I can say this place goes above and beyond!
Super friendly. Very attentive. Makes sure you get what you need and offers suggestions of they do not have exactly what you need.
Robert the manager was very helpful and patient with me....will definately being doing more business here.
Everyone here is really nice and helpful! Came here for some help on my car. They got it done and help me with some things I needed. I really appreciate!
Ordered 2 fuel tanks for my 84 k10 and a selecting valve, free delivery maid in Canada LMC truck was double the price 100 shipping and handling + 20 per tank oversize charge
They are always awesome and honest. I wouldnt go anywhere else.
Employees here are still as helpful as ever. Like the rewards program...if only more auto stores would give something back to their customers!
Very convenient place to shop for Auto parts n misalenious items at a lower price
Courtesy And a very clean establishment also they are in the same building with Zippy Js they are a convenient store that sells Shell gasoline and Diesel.
They checked my check engine light for free and I was able to save a lot of of money by just replacing my gas cap.
Need more people hired that knows a bit more about car as well any vehicle, as well Parts or where they are located on a vehicle...
Store is somewhat smaller than what Im used to, but its well stocked & store manager is very knowledgeable and helpful. This will be my go to spot for auto info while im in Kilgore Texas😊
Poor service three people a girl and 2 guys stood around while there was folks in the store joking about whatever while customers were waiting to be helped .... And while asking the girl that worked there for help had a rude come back like she really did not want to be bothered with doing her job wont be back have had different employee of mine say the same with that store.......
Kilgore location. Just getting their commercial program going. Friendly, helpful staff. Easy access from 259.
This place has never let me down and on top of that the Kilgore Texas store showed me how to open a real coconut and slice it up and eat it, great experience
Good experience... everyone friendly and knowledgeable.
Quick service, had what I needed, right part, right fit the first time.
Service could be better if they werent running a skeleton crew every hour they are open.
Manager knew exactly what I needed and where it was at. He was kinda just overbearing a little.
Had the tool I needed
A great place to buy automobile parts
Helpful people when you dont buy from this store frequently.
Very friendly and helpful guys. Will continue coming to this location
Good service the older gentleman really knows how to help u.
Always helpful & friendly! Excellent service!
Spoke ti gentleman named Rodger he was very helpful and knowledgeable.reccomend them highly.
Little disorganized and the men were grumpy.
Nothing bad to say its a autozone...
Courteous and speedy service at a great price!
I always have a good experience and save money too
Great service
I loved it because the employee was friendly and helpful.
Ok
Have Women Enjoyes and dont feel like Im taking a vanished off
They sell things that you can purchase with money.
Very helpful for what I needed
Service is good. They also price match.
Didnt have what I needed. Staff not very helpful
Quick service when there is enough employees are on duty.
Good staff parts are cheap.
Love seeing Hector he is a good dude
Good friendly service 👍
Very friendly and helpful people
Long waits at times some of staff is knowledgeable.
Awesome great people love the atmosphere
Reliable auto parts at reasonable prices!
Its really the only place I go to get parts
Great customer service as always
Windshield wiper for back. Great service
Really helpful people working there!!!!
They are professionals and friendly people
Ok place
Helpful guys, good workers
I only try to go to them first
Everyone there is very helpful
Nice ppl
So many parts of the autos.
Quick and friendly service
Better deal somewhere else
Nice and helpful employees
Its ok in a pinch.
Good customer support
Very helpful people
Prices a little higher
Good service
Service is lowsy!
Great service
Very professional.
Always Reliable
Excellent service
Very helpful
Really helpful
Good store
Yee yee
They serve you in Spanish
Good attention
Total reviews rating 4.4
98 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-03-29Always helpful and friendly service. Also they will help you out on the install of some things.Example: I bought new wipers for my jeep. I wasnt quite smart enough to READ DIRECTIONS. So a guy came out and showed me how to do one. After having seen it done I was then able to do the others myself.
Review №2
2022-06-11The guys are always helpful. Today they took the time to help me diagnose a problem on my car.
Review №3
2021-07-07This place is awesome. The 2 gentlemen that were there this morning brightened my day!! I bought a car yesterday and the check engine light came on so I ran by there for them to give me a print out of whats wrong. Thank the Lord its nothing major. I wasnt very happy to say the least when I first got there but those guys had me laughing and changed my whole attitude before leaving. Thanks Auto Zone!!! Kudos to the employees. Great job!!!
Review №4
2021-09-09I was having trouble with my car not starting, and my battery would not get a complete charge. I couldnt get the battery out of my Audi Q3, but was able to get it jumped off. Took car to Auto Zone in Kilgore, Tx and they installed a new battery for me within 30 minutes. The guys were extremely helpful and went way above just selling me a battery. Will definitely refer friends and family to them.Thank you guys!!Deb
Review №5
2020-08-26AMAZING experience. Elena the manager was so so so helpful and informative . She actually knows what she’s talking about when it comes to cars. She gave me straight forward answers about every question I had. Super friendly and caring! Which is hard to find when you are really needing someone to help you with your car. Thank you agian!! ⭐️⭐️⭐️⭐️⭐️
Review №6
2020-11-07The greatest customer service ever, The manager Elena was so helpful ,she went out in the rain and installed a battery for me!! And she still had a smile on her face when i left ☺️ And the best thing of all is that she was able to help me in my own language. Thank you Autozone.
Review №7
2022-01-24Great place to get parts ..helpful too
Review №8
2021-07-29Great people updated, after 3 months of dealing with AutoZone my opinions have changed slowly but surely the only great people have been few and far between they are not only rude and arrogant they have yet to get my deliveries right as a matter of fact today I was told that 4 items was a large shopping list and I shouldnt expect it all right wow just wow
Review №9
2018-12-04The people at this AutoZone are actually very helpful Ive gone in on my own and Im Im a girl and you always think that somebodys going to try to take advantage of a girl but they didnt they they told me that I never actually needed to buy a cheaper product than I thought I had gone in there to buy so they were actually saving me money they helped me install my windshield wipers and when I got the wrong part on my own they corrected it and showed me which one was the right part which also ended up being cheaper than the one I was getting very helpful staff theyve read my codes when my check engine light would come on for free I just love having people around like this that can help when we dont know what were doing thanks so much highly recommend this place
Review №10
2021-06-28Awesome service I dont want to use any other parts store than just autozone .. thank you AutoZone employees for helping and being determined to help me with the parts for my truck!!