Kerbside pickup
Yes
Bachendorfs in Fort Worth
Categories
Location on the map
Fort Worth, Tarrant County, Texas, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Amenities
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Phone: +1 817-806-0303
Site: https://bachendorfs.com/
Site: https://bachendorfs.com/
Opening hours
- Monday:10:30AM–6PM
- Tuesday:10:30AM–6PM
- Wednesday:10:30AM–6PM
- Thursday:10:30AM–6PM
- Friday:10:30AM–6PM
- Saturday:10:30AM–6PM
- Sunday:Closed
Bachendorfs in other cities:
Comments (75)
We absolutely adore Molly at Bachendorf’s! She helped my wife and I navigate the wait for the Rolex watches we wanted and is always so kind. We both love our watches and are so glad to get to work with the Bachendorf store and Molly. I have my eye on a couple more watches and hope that I can continue to add a couple of heirloom pieces in the coming years. Thank you so much!!!!
I highly recommend Bachendorfs FW to anyone looking for a great jewelry or watch-buying experience; there is zero snobbiness here and you will feel comfortable right away even as a first-timer. I came in with my fiance to look at wedding rings for her and a Rolex for me. We had an amazing experience with both Lupe and Wayne. I explained that I had been pining for a particular Rolex model for a few years and would really love it if I could get one in time for the wedding. Even though I was a new customer, Lupe and Wayne happily spent hours showing us/letting us try on a variety of rings and watches although the situation with Rolex supply right now is not ideal. My fiance loved a ring that Wayne showed her, and we ended up purchasing it on the spot. Lupe and Wayne promised to do everything they could to help me get my dream watch before the wedding. Thanks for the great experience - this will be my go-to watch shop in the future!
I purchased my Rolex watch at Bachendorf’s Clear Fork in Fort Worth. The service I received from Molly Rudd was top notch, simply excellent. Bachendorf’s understands customer service. Molly was able to get me a hard-to-find Rolex sport timepiece in a very short time. I highly recommend this company if you are in the market for a Rolex watch.
They have lost my Rolex order from 4-10-22.No record of my order. I filled out an order form I person in the store on 4-10-22.This watch takes 6 to 10 months to get.
I want to thank Molly and Olivia for a wonderful experience and delivering my dream watch. I absolutely love this watch and cant imagine life without it. I know this watch is hard to find and you made it happen and I will always be grateful to the both of you.
I just bought my first Rolex from Bachendorfs in Fort Worth. Thanks to Molly for hooking me up!! She is so nice and patient in showing me everything about the watch. I had such a great experience!! I will go back to her for any future jewelry needs!
I was referred to this store by a coworker who bought a few watches from here. Even though the watch I wanted to buy wasn’t in stock (which was the impossible to find nowadays Rolex Sub 41mm), my experience was indeed very positive. Gregory must be one of the nicest salesman I ever met! We talked at length about the Rolex collections and my passion for their timepiece. He was knowledgeable and very friendly. Highly recommended!
I recently stopped by and bought a womens Rolex from Wayne. Super friendly guy , and very helpful. I noticed while I was there they have very nice diamond jewelery rings and such so being new to the area this will be my jeweler of choice , and in particular Wayne. Thx for a great experience!
I won’t shop anywhere else! So glad this store is in Fort Worth. To say I highly recommend, is an understatement. They have the best selection of jewelry and watches at great prices. Don’t wait, go now!
I am looking for a Rolex watch and decided to stop by Bachendorf’s in Clearfork. Wayne is so kind, helpful and knowledgeable. My husband ended up purchasing a watch. We loved working with Wayne. So happy to have found Wayne & Bachendorf’s for future watch & jewelry purchases!
Completely turned around experience Store Manager is a class act! Look to purchase a watch from this store in January! I am a repeat customer and Fort Worth location is my new home! Thank you and Wayne for turning around this experience!Professional and courteous!
Awful experience Wayne needs to be fired on the spot absolutely terrible...I am the General Manager of a Lexus dealership and I would fire my employee if they ever treated me like Wayne did!!Called in looking to purchase a Rolex explaining we are driving from Lubbock 5 hours away! He said nope dont have any as he continued to talk to another client while on the phone with me!His last comment was I have to let you go....are you kidding me?? I am trying to spend $10k or more for a watch!I will tell everyone person I talk to about a rolex to never buy from your store! Unreal....
My wife and I went to Bachendors at Clearfork yesterday to look at watches. My wife called and asked if there were any Omega Seamaster watches in stock ahead of time and spoke with Wayne Crutchfield.When we walked in and went to the Omega section; Wayne immediately walked over and asked if he had spoken with her earlier and remembered my wifes name from a brief phone call. The service was exquisite.The watch was fitted in store, and they had exactly what we wanted to look at while selecting a time piece. I dont think I could have asked for a better experience.
It’s rare that I take the time to leave a review but I believe this time absolutely warrants it. When I initially began my jewelry shopping I visited a few jewelers. Subsequently, while at Clearfork I decided to stop in Bachendorfs for the first time. Upon entering the store I was immediately greeted by the sales associate, Wayne. He was spectacular in his approach to learning my exact desires. It was as if he knew my taste and desired piece without me having to go into elaborate detail. His sense of fashion and exceptional taste helped me decide on the perfect ring. Although my price point was not at the highest end, he treated me as if I were buying the most expensive piece in the store. Because of Wayne, I am unequivocally certain that Bachendorfs is my new found jewelry store for all my future desires. Thank you, Wayne, for treating me with the upmost respect, exceptional customer service and for showing unwavering patience as I teetered between two pieces. I greatly appreciate you.
Visited the Bachendorfs store in Fort Worth at the shops at Clearfork last month with my brother-in-law. We were looking at watches and Wayne showed us the displays, he was very professional and knowledgeable about the different products. The shopping experience was above and beyond other stores. I would recommend Bachendorfs to anyone shopping for a luxury gift for someone special, themselves or anytime.
I’m extremely exited to finally purchase my first Rolex at Bachendorfs of Fort Worth!!! They treat everyone with respect and make you feel very welcome. Jacque Pritchard is phenomenal!, her exceptional customer service and extensive knowledge made the visit memorable. She showed me a wide range of Rolex watches and options, can’t wait to keep working with Jacque at Bachendorfs Forth Worth. Best AD in the DFW!!!
Bachendorlf’s Fort Worth is one of the best kept secrets out there. Really, it’s the people that make it so wonderful. Wayne is incredible and always goes the extra mile to help you. He has helped me find hard to get watches, as well as the perfect pieces of jewelry for my family. He has even helped me make a piece unique custom neckless based on a bracelet that my wife had. Oliva and Molly are amazing, really everyone in the store is super helpful and wonderful to deal with. If you are interested in watches they have a wonderful stock in hard to get Rolex, and they help you every step of the way get your perfect time piece.
Wayne did a tremendous job patiently helping us pick just the right pieces for our 25th Anniversary! Thank you sir!
Wayne is absolutely the best! We followed him from another jewelry store to this one and glad we did. Whether it’s a gift for a loved one or for myself, he always has the right recommendation and makes sure we’re happy with our purchase. Super kind, patient and very knowledgeable! Love this store and love Wayne!
If you are looking for an amazing experience and feel really good about your purchase not feel rushed not feel overwhelmed this is your store and your sales person definitely should be Molly they’re all very friendly but Molly has been my go to I tell all my family if you’re purchasing a rolex there’s only one person need to go see and I made that a rule lol and they all love her thank you again for your amazing customer service Mollychristina marks 😚😙 definitely the best store
Was both nervous and excited purchasing my first Rolex, as there have been lots of negative press surrounding some authorized dealers, but that was not the case at Bachendorfs of Fort Worth! They treat everyone with respect and make you feel very welcome. Greg, my AD, was phenomenal and put my worries to ease. He showed me a wide range of Rolex watches I could purchase and hooked me up with a beautiful timepiece. When acquiring a timeless watch, such as Rolex, the purchasing experience is just as important as owning the watch. It’s an emotional moment. If you want to experience the thrill of purchasing a Rolex, just like the thrill of wearing and owning one, go see Greg at Bachendorfs. I promise you won’t be disappointed. Will definitely buy more from him in the future!Ps. They also have great management! 5/5 recommend.
Greg was excellent to work with. My fiancé and I picked out an engagement band before moving out of state. Greg kept me up to date on all the progress and shipped the ring to us in a timely manner. We had some customization done to the ring and that process went smoothly. Very impressed with the whole progress.
I went into Bachendorfs Fort Worth and spoke with Wayne. I was a little hesitant because other friends told me about some bad experiences with Rolex ADs. Wayne made me feel at home and i purchased my first watch from him. It was an extremely positive experience and i would recommend paying him a visit. Wayne is extremely knowledgeable without talking down to you. Without question, Wayne is my go to person now and i am definitely spreading the word about his expertise.
I first stepped into the Fort Worth Bachendorf’s location nearly a year ago to browse their jewelry and men’s watches. I am happy to say the store and selection are impressive and the staff is welcoming, attentive, and knowledgeable. Working with Molly R. during my visits has been a pleasure.Fast forward through a few months and a handful of browsing visits - I made my first purchase yesterday, and had an excellent experience! Thanks, Molly!I have visited many jewelers over the years, and have to say I have been very impressed with Bachendorf’s, in particular how attentive, genuine, and helpful I have found the staff to be. Bachendorf’s has earned my business for what I expect to be years to come.
If you are looking for a great Jeweler in DFW, contact Wayne Crutchfield at Bachendorf’s. (The Shops at Clearfork) Wayne’s excellent customer service skills and genuine care made my shopping experience painless and enjoyable. Wayne helped me with a Rolex watch purchase. Bachendorf’s has earned another loyal customer.
I had an excellent experience buying my first watch with Wayne. He was attentive, knowledgeable and an all around fun guy to be around. I’ll definitely be back.
Wayne Crutchfield is a miracle worker! He was able to get me the watch of my dreams, when others couldnt. Saying I highly recommend Bachendorfs, is an understatement. Thanks again Wayne! You are now our go-to for any watch/jewelry purchase.
Gregory and Molly are top notch. Their product knowledge and level of service is unrivaled.
I was with my wife at the Shops at Clearfork and dropped in looking for a clock. Molly helped us out, and after browsing the store, I told her what I was looking for in the way of jewelry. She took my information down and promised to call when she came across the item and she did just that! I would highly recommend them and will certainly come back given the tremendous experience.
Unbelievable experience! I’ve been wanting the new 20’ Submariner. I walked in & the sweetest lady came up to me with a smile on her face (Molly Rudd) & asked how she could help me. I told her what I was looking for. I figured maybe 9 months to a year. I had it within a couple of weeks. She explained they like to get their guests watches when possible. I’ve always thought you had to know someone, but not at Bachendorfs. Molly fixed me up & she will do the same for you. 👍🏻😊
I used the Fort Worth Clearfork Bachendorfs store for a battery replacement and pressure test on my Breitling chronometer colt diving watch. This watchs manufacture date is circa 2005 and the job was extended in turnaround time by the needs of the jeweler. Throughout the process the staff at the Clearfork store and in particular Mr. Gregory Aguilar provided pleasant and courteous service. Gregory clearly explained the issues, offered suggestions and updated job progress. My thanks to Gregory and the staff. They earned my recommendation!
I had my best watch shopping experience at this store today. Firstly, I want to thank Mr.Wayne for all the support over phone prior to the store visit. The store people are very friendly and the moment the door was opened I felt I was welcomed and started experiencing a pleasant atmosphere. Mr.Wayne took care of all my needs. I know now who I should reach out to when I am in market again.
Love visiting the Bachendorfs store - Fort Worth location every time we are in town. Everyone is always very helpful. Mr Ozuna is our go to guy! Highly recommend them. We always have a great experience. Thank you!
My shopping experience was phenomenal! Greg was not only welcoming and kind, he was also extremely knowledgeable about all the jewelry I looked at. He made my shopping experience a joy and I know where I will be shopping for all my future jewelry needs.
I purchased a piece of jewelry for my wife from this location. The employees of the store were very knowledgeable and excited to assist. If your looking for timepieces this is the place to shop as they will do everything possible to get you want your looking for!!
Purchased my watches this location. Gregory is the man very kindness & knowledgeable . If your looking for timepieces this is the place to shop as they will try everything possible to get you what your looking for!!Gregory Aguilar my salesman. 👍
I had a great experience purchasing a new Rolex timepiece from Bachendorfs Clearfork. Greg is extremely knowledgeable and a delight to work with. Despite being a newer location, Bachendorfs Clearfork has one of the best selections that I have seen in the DFW area. Thanks again!
Loved my experience and the customer service at this store!! I was able to find exactly what I wanted. Worked with both Olivia and Molly and would go back anytime for my next watch/jewelry purchase! Best jewelry store in Fort Worth by far!
I came here to buy my fiances engagement ring. They worked with me on a payment plan and created the perfect ring after showing them a few examples of rings she had shown me. The diamonds shine brilliantly and brought her to tears of joy and happiness. She said yes!
Thank you Wayne for your magnificent customer service. Wayne helped me through the process of purchasing a bracelet and my first Rolex. I will definitely be back for future purchases. 😊
If you aren’t buying all your timepieces/jewelry from Molly at Bachendorf’s in Ft. Worth, you are truly missing out on a great experience. I will never go anywhere else!!
The staff is very friendly and knowledgeable. I always have a pleasant experience. Best jewelry store in Fort Worth!
This store is phenomenal! The staff is extremely knowledgable and very helpful when it comes to every aspect of the pieces in the store. I have recommended this store to all of my friends looking for either a piece of jewelry or a watch!
I want to thank Wayne for all the help!Top-notch service. I will be back.
I went in unsure of what I wanted and Jacque helped me figure out the perfect ring for me. She was helpful and made the whole experience fun! I will definitely be back!!
Thank you to Lupe for helping resize my watch. He was super friendly and did a great job. Every employee we talked with was really nice. We will for sure come back to this location.
Wayne went above and beyond to locate a Rolex that I couldn’t find anywhere. I am so grateful and couldn’t be happier with the service — I highly recommend them!
We had a great experience here. Mr. Lupe was great to work with.
Gregory was professional, and thorough in explaining Rolex sales in today’s market.
Amazing service from Lupr!! Highly recommend if you need any timepieces or jewelry. Fantastic selection.
Greg was very knowledgeable and helpful.
Rude and disrespectful blonde woman... I am appalled by her lack of professionalism. Too many other great watch shops with top notch employees around than to waste your time here.
Very good experience with Olivia Potts, she was very knowledgeable and personable. I wouldn’t buy my jewelry from anywhere else!
Wish they had some more stainless steel Rolex watches. Molly is just great to work with!
Awesome service from Greg when I needed to get a watch repaired.Will definitely be coming back for my next watch
The store and staff is unbelievable! Friendly! I won’t ever go to another store after visiting the Bachendorf’s in Ft. Worth
Great and friendly staff. Great selection of jewelry and watches.
Great customer service & attention to detail. I highly recommend Jacque - knowledgable and professional!
Helpful and knowledgeable staff, a perfect partner is finding the right piece.
Bad customer service. I was stopped at the front door not allowed to be a customer. Furious!
Excellent service every time I step in the doors.
Love this place! Jacque was so helpful!
Molly ~ Listened ~ Actually listened to what we wanted ~
Clean nice place and helpful friendly employees!!
If you’re looking for jewelry or a new timepiece, this is the place to go to! All of my transactions with Molly have been superb and would not hesitate to refer anyone to Bachendorfs!Thanks Molly!
Total reviews rating 4.8
75 Reviews for Bachendorfs 2023:
Review №1
2022-08-16I recently had the pleasure of working with Molly at the Clearfork location. My husband and I visited this Bachendorfs beautiful store to look at purchasing a luxury watch. Molly engaged in conversation and brought out a watch that she felt might meet our criteria. Perfect match! She was attentive and her follow-up responses to my questions were quick and professional! I appreciate her time and have now found my new go-to jewelry store!
Review №2
2022-07-16My experience at Bachendorfs Fort Worth location was outstanding. I went in to look at their Omega selection. Wayne answered all of my questions and provided exceptional customer service. He took his time and truly gave me a one of a kind experience. I cannot thank him enough. Driving home, my smile was ear to ear as I kept glancing at my beautiful new timepiece. Thank you Wayne, and know that you have a customer for life.
Review №3
2022-03-08Loved my experience with Wayne, who helped me with a sentimental job. My mom passed away, and I had the idea of having charms from her bracelet put on necklaces, one for each girl in my family. He loved my idea and the jeweler not only did a great job of fixing them for hanging on the necklace chains I purchased there, but also cleaned each charm beautifully...I didnt even realize they needed cleaning until I picked them up! Bachendorfs not only has beautiful jewelry and watches for sale, they can do special jobs like mine, and everyone is very friendly and caring. Im thinking about what I can have them do with other jewelry items of moms that are too large for me...redesigning some things will be a fun and meaningful future project!
Review №4
2022-08-18Couldn’t ask for a better experiencePhoto is my old model next to the new one I bought there.Wonderful time buying it! Great customer service! Will be going back for my next Rolex.EDIT -- went back again and again..for my fiancées engagement ringand another watch for myself :)the staff there are unbelievably welcoming and cool! they know i come in just to talk watches and are never pushy or anything, heck they even pull out some of the REALLLLY big 500k diamonds for me just to take a close look at because they know that i am interested in all of that stuffreally cool people.amazing selection of the best watches/jewelry you will find in Ft Worth
Review №5
2022-05-24Greg is my go to at Bachendorfs FTW. He is very professional and I always enjoy working with him. Over the last several months he has helped me find the perfect jewelry for my wife (earrings and necklace), even had old earrings repaired, and a watch for myself. He knows we will be back soon for more and already knows what our next purchases will be😊
Review №6
2022-06-09I would recommend everyone to stop by Bachendorfs in Ft. Worth. Jacque helped me pick out wonderful earrings for my wife’s birthday and Wayne got us a wonderful loose diamond to have set into an existing ring.The jeweler did a great job with the existing ring.The entire staff at this location is phenomenal and extremely welcoming. I’ll only shop here going forward.
Review №7
2022-03-25I would like to share my experience‘ at Bachendorf’s @ F W store ✅✅ first of all I would like to thank all the staff at the store. We were recommended by a family member. Anyone spending a large amount of money especially now a day‘s. Needs to fell comfortable not pressured ’ these guys were amazing. They also kept the store open for another 30 minutes for us. Amazing people !!!I can’t say enough how they treated us. I’m very happy with my purchase. .. ✅✅💕💕
Review №8
2022-05-04Phenomenal service. Had the pleasure of working with Wayne and Molly in acquiring a new timepiece. They were exceptionally kind and patient with me throughout the buying process of this long desired watch.
Review №9
2022-07-23Just happened to walk in to Bachendorf’s Clear Fork this morning. I had always wanted a Two Tone SkyDweller.They had one in stock , I am so happy. Thank you Lupe! It could not have been a better experience.
Review №10
2020-02-06Visited the store with my wife and kid. Unfortunately Mr Ozuna couldnt get me what I was looking for but he gave us a great experience. Lupe is a sales professional without pushing. Weve visited a lot of Rolex dealers but had the best experience at this place. Thank you for showing us the amazing time pieces, we will love to come back. Hope to see you soon.