Kerbside pickup
Yes
Barnes & Noble in Austin
Categories
Location on the map
Austin, Travis County, Texas, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 512-418-8985
Site: https://stores.barnesandnoble.co...
Site: https://stores.barnesandnoble.co...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–6PM
Barnes & Noble in other cities:
Comments (199)
This place had stood the test of time. Its held a great, changing selection. Quality customer service at checkout, which is good enough. Prices vary, but fit the quality of the item usually. I enjoy my trips here.
Friendly staff and good service. They helped me hold a book in the front check out desk, and when I come to pick it up it’s really quick and easy. They have a loyalty problem, if you pay to become their member, for a year you can enjoy discount. It might be helpful for people who buy a lot books from them.They also have some gifts, note books, gift bags you can buy.
This is a great location to pickup a new book and a Starbucks coffee. The layout is easy to navigate and everything including the restrooms were neat and clean.
Great looking store with plenty of books. With a starbucks on one side and gamestop on the other it makes this a sad place for my bank account but a happy place for me 😁
Well stocked store. Great selection of physical books. Good children section as well as new releases.
Prices are very high in here especially because of the area and how high the rent is around here so I dont blame them.But a darn good selection and atmosphere.
Good ambience, clean, well stocked. Visited in December, that day they they had a group of teenagers singing Christmas Carols, beautifuly performed. I found nice stuff on sale. I would have given 5 stars if the ladies at the register where giving smiles and have put more effort in customer service.
This was the best retail experience Ive had in years. The staff was proactive and very helpful. I hadnt gone to a Barnes and Nobles in years but will return as soon as my wallet or bookshelf recover.
I love going to this place, even when online has taken the lead of this market, the experience to see and flip the book pages is un replaceable. The have it all.
A great selection of books and employees are knowledgeable of the location of books when you need assistance.
One of the best Barnes & Noble. Good selection of books. I like that there is wifi and a cafe inside the bookstore. Great place to have work meetings and brainstorm
Good interior and large space. My family like kids section.
We brought our grandkids and let them pick one book each. A kind woman helped them to find their perfect book. We will be back!
My opinion will have to wait for another week when I find out how they will address my situation with them. Thank yall for your patience.
Really good place for books and stuff. They have a game stop shop as well where you can buy games from PS to XBOX as well.
My experience was terrible. Item was advertised to be on sale, along with the rest of the items stock. When went to checkout, they said my total was 4x whats listed. When brought to the manager they said “someone else” put the discount sticker on the item. Management embarrassed me and made me stand by the checkout for 10+mins while they proved what I said was true. Manager wouldn’t compensate for anything, and was the worst customer experience I have ever had. Maybe have your employees mark sales correctly 🙄 0/10 the worst booksellers ever, stick to Amazon.
Love the staff and store selection from stone pizza kits to ty babies and books large selectionLove it!Dr. Erica Trent
The interior design and crafting book sections are lacking but the business and childrens books sections are excellent.
I didnt spend much time here as I only needed to pickup a book that was purchased online. The line for the register was short. Its heartwarming to see people still interested in books and bookstores. This location seems pretty well stocked from a quick glance.
Always liked B&N. This location always had good book sales. Nice location, good staff.
Located in a nice shopping center that you can go walk around and enjoy yourself or grab a quick bite to eat this location is 2 stories and has it Starbucks cafe inside great staff and I always find when Im looking for
DON’T EAT THE CHICKEN Nuggets in the BN cafe . They gave them to me burned from the outside and uncooked inside .
This store is nearly in disrepair. Its sad because you can tell it was once worth a visit, but its obvious that whoever is in charge of taking care of this place is not doing their job.The lights upstairs are so close to being strobes at this point, they should come with a seizure warning. Shopping upstairs for longer than 5 minutes without getting a migraine from the flickering lights is a feat. I dont think Ive visited once where both escalators were working. Staff is usually okay, but when I asked the cashier for a bag with my purchase, you would have thought I asked her for the keys to her car - and then she tried to talk me out of it. A bag. It was weird and uncomfortable.I like supporting brick and mortar bookstores, but whoever is in charge here needs to give it some TLC fast, and give your poor cashiers some bags, because youre making it difficult.
Barnes & Noble is a great place to find what you are needing! The cashier lady helped my husband and I to the section we needed and so many new selections that we even got Christmas gifts as well! Awesome place that always has what you are looking for and then some!
Good store, they have plenty of selection and will order to your needs. It would be nice if there was more places to sit. The cafe area was completely full. They have board games in stock that my local game store doesnt have which is great. 😃
Big multilevel store with a very good variery. Everything was nice and neat.
Great service... but non french books for kidsThe IT section is becoming smaller and smaller as the years are passing by. I guess we should all order books online.I received great advices on what books to pick for my daughter.
Great selection. Of course the best part is that this store gives more options for purchasing. You can even order a book and pick up outside. Pretty neat.
Store has declined markedly over the past few years, and staff used to be merely indifferent and now presents as flat out rude! (except David, you rock bro) Likewise the book and periodical selection is has degraded from just mediocre to flat out abysmal. Spend your money at Book People instead. Id buy from Amazon over these clowns and I hate Amazon.
While not a local establishment, this Barnes and Noble makes up for local flair with sheer numbers. A large selection, including more than a few limited editions that are difficult to find even online, make it worth a visit.
Nice quiet, large bookstore with a large Starbucks. Friendly service, well-stocked and neatly organized store. Large magazine and writing journal selection. Well lit, parking in front.
Im just so happy that Barnes and Noble still exists. Real books, real bookstore.
2 floors of fun. They have a cafe and a game stop too.
Love this store. spend a many of weekend evenings here. ample space, sitting options, mags games music and puzzles!
One of my favorite places to visit. Staff is super friendly and helpful
I love the store. They have wonderful variety of books and other holiday specials too. I plan to go again for Christmas gifts. Its the place to go in my book. You can find something for everybody there. There is a cheesecake factory right by there to eat too if you are hungry. What a bonus! They have great food and the best cheesecake in the world.
Been coming here ever since I was a little kid it has a special place in my heart but Im making a review today because I experienced one of the most rudest customer service Representatives ever. I was trying to buy a set of manga as a birthday present for my sister so I wanted to ask if how many volumes of said manga did they have in stock. When I tried asking the service representative, they would interrupt me at every start of my sentence as if they were trying to rush through a simple call. I understand I tried calling an hour before closing but she was making the process uncomfortable an an unnecessarily long because she wouldnt let me finish my sentence. She gave an aggressive response and started counting out all the numbers of volumes that they had in stock as if I offended her. I quickly wanted to end the call as soon as possible. Ive never experienced such an a visceral response to just how many volumes of a book series do you have in your bookstore. I only put this score out of three because of all the nostalgic memories and all the wonderful staff members that have helped me in a positive way in the past. But this one customer representative was so aggressive and outright rude that I dont feel like I want to come back with a chance that I might have have to interact with that person again.
Id like to give this Barnes & Noble 4.5 stars. Overall, the staff is friendly and helpful and theres a vast selection of books, magazine, and comics to look through. The only issue is the Starbucks in the store - it was pretty slow in terms of service and only had one person when I went. Thats not really why most people go to Barnes and Noble anyway, so it didnt affect my rating too much.
I really appreciate that they have stairs, an elevator, and and escalator. It really gives you options!
Megan, at the information desk, helped me today. I had gift cards to see if still good which I learned never expire, & she also helped me locate a book. Very professional, courteous & made my day!
My kids and I love this place. The staff is always kind, helpful and gives good pointers for my kiddos. They order the books we want that are out of stock and contact us right away when they arrive. The Starbucks inside is a nice treat. We love the extensive Harry Potter selections. Its so fun to browse.
As one should expect with Barnes & Noble all of their books are 15 to 20% above what I would consider their real value to be. This particular location is in a very posh shopping area. So I guess thats not terribly surprising. Lovely helpful staff though.
2 floors and very spacious. One of the nicer locations in Austin.
Online ordering to pickup was super quick. Staff was nice. Decent Texas focused section, including Texas history, atlases, and road trip books.
A real life bookstore! I took my dad and it was a great experience. It is big, has two stories, a large selection and a café with prepared food.
Everyone is so helpful here, and honestly walking in to a physical location for books is such a great feeling. Would love it if there was some better seating here though!
This is one of the best second only to Baltimore inner harbor location.Ample parking, great collection, very friendly and safe neighborhood. Nearby stores include five guys, cheesecake factory. Please take your young children and introduce them to a bookstore and book. Preserve the culture.
Barnes and Noble is always a great experience, especially as a book lover. I really like their childrens section, and the buy one get one half off promotion for softcover fiction they regularly run.
Manager super unwilling to work with me on a return where I didn’t have the receipt. /: I’ve bought many books thru this company regardless of the fact that they’re almost double the price of others in order to support but unfortunately that doesn’t matter I guess. Not sure if it’s true for other stores but at least here they do not care! Don’t waste your time or money here. Also ppl don’t wear masks and that’s super scary bc ppl are dying constantly from COVID
Very nice for a book store, some things are over priced make sure you look online before buying.
Good book shop. Nice variety.
I grew up coming here as a kid with my dad and always enjoyed exploring this place and finding little nooks to hide out and read in here it’s such a great place to study or just chill for a bite and read! This store has a special place in my heart.
This is the MOST AMAZING book store ever. Im always greeted by smiling faces. It makes the consumer most welcomed. What I would suggest is an ample selection of cards. For some reason theres been a decline in variety to select from. Otherwise, my membership continues. I hope to see some changes at some point.Thank you Barnes and Noble!!
This is my favorite Barnes and Noble! Its huge, and very well laid out! Clean, and the employees are very helpful!
I LOVE this location. The layout is how I like it and they have really good customer service. My only semi complaint would be their choice in music, it is always to upbeat and way too loud for a book store. Otherwise, this is my favorite location. Their are two other Barnes and Nobles that are closer to my house but I pass them up and go out of my way just for this store because I like it that much more.
This was the first time me and my boys went to Arboretum location. The two staff that I did ask questions were very helpful, but we were followed by a old man he acted like he was looking at books in the area across from us he also followed us upstairs every step we took He was right behind us . It made me very very mad because Me and my boys were not trying to steal anything and I bought two books so I dont know if we will be going back anytime soon.
Good place to hangout and have a lot of book to read.....
Nice store but ever book Im looking for is not in stock. Ive always had to order it.
Always one of the best in Austin. Wish they had their sitting areas back since they got rid of them for covid-19 but its not a big deal. Like the Starbucks and GameStop availability in the store.
What use to be the Metaphysical section is now Self Help which seems very whitewashing and sweeping the section under the rug. The Metaphysical section is almost always the only section I personally care about and this seems like some kind of regressive erasure because of evangelical Karens taking offense to the presence of books people like myself seek out.Also the flickering florescent bulbs gave my companion a headache. #sensoryissuesmatter
Excellent inventory of childrens books and toys.
This is hands-down my favorite Barnes & Noble ever. I would say that maybe theres a better one in New York City but other than that youd be hard-pressed to find a better Barnes & Noble. They have the best selection of any Barnes & Noble that weve been to
Sadly there arent many large bookstores like this one. A great place to browse books of all types. Nothing like picking up a book and flipping through the pages to see if it is the one for you. They also have a great selection of magazines and even some audio and video. Also a cafe where you can get coffee and snacks. Nice place to spend some time browsing.
As always, great selection, very clean stocked and well organized store
Visited with my sister to buy birthday books for her. We did find a nice deal on soft cover books (buy two, get third free). After she picked her three and bought books, we had some refreshments at the coffee shop in the store. Very enjoyable afternoon! Nice atmosphere, quiet, and lots of books!
I have been looking for a book for awhile now & this nice gentleman, despite him being busy, stopped what he was doing & helped me find the book. Check out was fast & the cashier super friendly. Overall store was clean & organized with the smell of Starbucks & new books filling the building ❤️.
It is clean, fun and the staff is great. I needed to find several books and they helped me find my books and everything I needed. It was my 3 year olds first time here and she loved it too and even she came out with a few books. It is an excellent book store.
Quiet, warm, cozy place for me to read and relax; take my kids to do their homework; sometimes have our meal there. I usually meet my friends and Clients there, over a cup of coffee or tea. Read different sorts of great books. Get great gifts for my kids friends!
I have always been pleased with Barnes and noble besides the high prices. I am particular about my literature and only have a few choice authors and subjects that I prefer. My last visit was not good when it comes to staff at the Arboretum location in Austin, Texas. I did find my books, ordered coffee and a cookie, but not before I was told by 2 employees that I cant shop there without a mask. I informed the first that I dont discuss my Healthcare with strangers and that I dont wear masks for my own health reasons. This seemed to have angered them that they couldnt have their way. I was instructed to buy my books and leave which is what I had planned in the first place. David and Romi were very controlling individuals that found it hard to believe that I wouldnt follow their directions due to my own Healthcare practices. I will be contacting corporate about this kind of harassment.
Honestly my favorite bookstore in town, it has a crisp relaxing environment with all the books you could need. If a book you need isnt there, the staff will order it for you and get it to you as soon as possible. Also the Starbucks within is a nice convenience, so overall terrific store for anyone looking for books or just a place to study or read.
Great selection of fiction and childrens books. Also some very cool architecture and designs inside that are cool photo moments. Also has an expansive non fiction section, but that doesnt interest me so I cant speak to quality of content as I didnt peruse it.
Favorite bookstore north Austin. Not only the books but good coffee and cheesecake.
Beautiful store and love the attention to diversity
Love going there; at least 3 times monthly; its 2 floors; the upstairs has a music room with cds, albums and movies. Also chairs and sofas to sit and relax and tables to work on. Its big and spacious and has an adorable childrens section. Enjoy!
Love this location, such a pretty area to have a bookstore - I can buy a few books and go walk around the Arboretum and sit to read on a bench in the trees overlooking nature. Maybe even while sipping a smoothie or eating an ice cream cone. Very relaxing atmosphere, helpful staff, and great layout throughout the two floors.
This used to be our go to place on the weekends. I have two Books, and my husband buys horror and sci-fi books religiously. Even before the pandemic, our shopping habits had changed. The chain chose to rearrange the books so that they were more by author names and not by category. So as a horror fan, or a romance fan, you have to know what you want upfront. There are no more happy finds. Its forced us online and to Amazon. The Nook is more intuitive, but Amazon has a massive collection.
Barnes and Noble is a great place to go, but their prices are definitely high compared to the internet retailer that shall not be named. Its great to have a brick and mortar place to go hang out and see what new books are available. The atmosphere is nice and they have the cafe for coffee and snack needs. They also have a train table in the kids section that my kids enjoy. I usually buy something when I go there because Id like to see it stay in business, but I get most of my books from the library or online.
Always friendly staff. Huge selection.Old school design w two floors + music section.
I admit that I buy most of my books from Amazon these days, but sometimes its nice to browse books by hand. I like to go there with my girlfriend now and then, she likes that there is a Starbucks in store. Not much special about the store, just your typical giant chain bookstore, but clean and organized. I usually leave with a cool book that I wouldnt think to order online.
I dont like how they rearranged the store. Many of the aisles are blocked with displays or sale tables that are dishevelled. I dont understand why the lights are so low either. The lighting in the children area was nice and bright so why not the rest of the store? Reading and good lighting should be obvious. I do like the section of selected best books to read...although it is not clear how these books were selected.
I always enjoy going to Barnes & Noble. I had a Cinderella white mocha with pumkin spice drink....oh so good!! With a slice of red velvet cake!☺ then I bought a book about blogging. Had a great time! Great environment.
Theres a nice little Starbucks contained within, along with a massive collection of books. The selection is great, and theres even AI/robotic learning kits for kids! The staff is friendly and helpful, and its easy to find what youre looking for.
Barnes and Nobles is a great bookstore and has many different genres for any type of reader. They have a kids section for small chapter books and biographies for kids. On the second floor, they have movies galore and many records. I recommend this bookstore to ANYONE because of the sizable amount of books. Whenever I walk out of this store, I always walk out with one or two books.
I went in search of a couple of magazines. A floor worker approached and helped me locate exactly what I was looking for! I ordered a Star Bucks coffee and looked over the sale items. Had a perfectly peaceful visit and appreciated the assistance. I love hanging out at this book store!
Was not able to find what I was looking for. There are no books in the store about strokes and caring for a patient. Customer service wasnt real keen to assist me either. To be fair, I did interrupt their Tik Tok conversation.
I have come to this Barnes & Noble for years, and its never let me down. Their layout has changed many times over the years, but always in a positive way. The staff are super helpful and theyre DOG FRIENDLY! The only downside is the lack of power outlets upstairs. Not the best place to go to get work done, but if you need some downtime and a great book this is your destination.P.S. dogs are not allowed in the cafe area, please keep this in mind!
This is my go to Barnes & Noble! The layout of this store and the categorization of the books keeps me coming back. I also like their table with the Buy 2 get the third free offerings. I have bought 3 books so often and have saved some money. I was surprised to see that all of their stores are unique. Maybe the stores look alike but apparently layout is at the discretion of the staff. Who says the printed word is dying? The stores I visited have all been busy.
The new layout squishes all the fiction in one little area that doesnt really make sense and stops you from being able to linger and really look through books. Especially with the request to social distance it feels like they want you to grab and go.
First time here, and I must say its really nice! Two-story building nice amenities, large variety of books, really cool things to look at. I must say I will be coming back! 😎P.S.For my gamer people, there is a GameStop in here 🤯
Barnes and Nobles had a book 30% off on their website. Thinking this was the in store price as well, I went in to buy the book. When I was checked out, the book rang up as original price. I asked the cashier if they could price match their own website, which had the book 30% off. She stated I could not receive this price in store unless I paid $25 for a membership. If not, she said I could also return the book and then purchase online and chose the pick up in store option, but she would not receive my order for another hour and I would have to go back to pick up at another time. It was not worth the hassle for $10 so I bought it anyway. It does not make sense that they can’t offer you the same price in store that they have online. Not coming here in the future. No use in going to the store if you can’t get the same sales they offer on their website.
Very helpful staff, a nice array of books, and a very pleasant atmosphere
Love this place. Its always organized to perfection and the employees are always super helpful and pleasant. I usually go here for calendars around December when its usually really busy. Despite my timing I have never had to wait in a long line due to the efforts of the staff here. These guys know what theyre doing!!
Awesome place, just super lame that they wont price match. Found a copy of a book I was looking for at $40, online for $25. Cant really ignore savings like that - especially living in ATX! Great place to find specials if youre willing to dig, however most copies can be found again online for much cheaper. Would recommend if you just absolutely need a copy of what youre looking for at that exact moment.
Good clean B&N. Currently under construction so be careful walking in
Great selection of books, magazines audio and movies. Staff was very friendly and helpful.
This is a nice two story Barnes and Noble with a generally great selection of books and other products. They do a good job with switching up the featured books, so its a nice place to explore new releases. Overall, a nice shopping destination in the Arboretum.
Must visit! This Barnes and Noble is two stories, has a full children area, massive cafe, variety of book categories, and its connected to GameStop. If you havent check it out yet, I HIGHLY recommend.They are also open late. So I come here to read and study in the evenings. Its a wonderful and relaxed location to unwind. The cafe also serves fantastic beverages; from coffee/lattes to teas.
Outdated and inefficient web ordering system. Book was 25% cheaper online so I purchased it. They couldn’t process the order for hours even though I was there, book in hand and already paid. I had to leave and come back. I thought they could just pull up the online order and process it. Nope. The system is automatic and by automatic I mean delayed.
This is the perfect book store. They have a section upstairs for you to read in peace. There is also a Starbucks inside of it so you can order a coffee while you read. If you are looking for a specific book, odds are they have it. There is also a GameStop attacked to it so if youre needing some video games and books you dont even have to leave the building to get both! The staff there is also very friendly and very helpful. If you are searching for a book but cant find it there is a computer you can use to help your search.
Nice to take grandkids to touch and browse real books. We all found several books and had a quiet family time together.
They have lots of comfy chairs upstairs. They recently reordered the store and moved the fiction to front of the store and moved the bargain books upstairs. My only complaint is the cafe used to make Italian sodas and they ended up taking out the soda machine and stopped making them. I really would like them to bring them back. I do like to get a drink when I get there and I loved being able to get an Italian soda on days where I dont want caffeine. I also hate Starbucks burnt tasting coffee but there is a lot of other things to drink
First, this isnt the worst store of this bookstore chain that Ive been to. The staff is nice and knowledgeable. The inventory is on par. The restrooms are abysmal. It appears that this store buys one ply toilet paper then pays to have an employee sit and peel each roll to produce an even thinner gossamer. This manifests in each pull shredding what you hold in your hands and a half sheet falls to the floor. Unfortunately, I added to already existing the foot-high pile of half sheets. Then, I headed to the Starbucks to continue my journey of disappointment. There were only two plugs in the whole sitting area. Im glad I had a 25-foot electrical extension cord with me. I needed all of it. The staff who took my order were nice enough but after I sat down, they then took to berating the pastries. If an employee is talking bad about their own product, they should at least use their inside voices. This tall barista had some lungs on her. Their conversation just left a bad taste I my mouth. Along with a smug air of the whole place, I dont think Ill be coming back.Update: At the vehement urging of my friend, Im back here for my third visit. The restrooms smell like a homeless person tried to shower in the toilet stall. The power outlets are all occupied. There was still more toilet paper on the floor than on the rolls. The seats that are available were greasy and the tables full of crumbs. On top of that, the internet would not work. We left without attempting to be abused by the staff by attempting to buy anything. Ive removed another star from my review. The one remaining star cannot be removed if I find myself lacking judgement enough to come here again.
Helpful staff when you can find them. Decent selection. They should enforce masks better or rather the kids parents that dont make their children keep them on after entering.
We love this location. For the kiddos; they have a lovely childrens area with a nice train table. Starbucks on site, and a lovely little spot to chill and read upstairs.
Great store! One of the better Barnes & Noble Ive been to. Staff was very nice and checkout was very speedy. A great selection of comic volumes as well!
I love Barnes & Noble period... But this location in the Arboretum is special in my opinion. The staff is attentive, polite and knowledgeable, they go above and beyond... And I just love the layout at this location...whats better than Books, Coffee and Pastries, Im just saying.😜
This Barnes and Noble is smaller than many others, but still decent. The selection isnt as nice as the B&N in Round Rock, but for a quick stop in its great. We went in on a Sunday and it was understaffed, but there werent tons of people there so overall it was fine.
Clean and well-organized store but some of the seating areas are “well-loved” and could use some replacing. The gift area was a little more cluttered than I would like and detracted away from the overall look of the store.
The store itself has always been great but this time when I went to the Starbucks inside I was waiting for the barista to finish his conversation for what seemed like forever and the manager didn’t seem to care. I had to signal to him twice to let him know I was there. Then it took over 10 min to get my coffee out when there was no one else there. And to top it off the latté I ordered had expired milk I couldn’t even drink it.
I love spending time in a good bookstore. I always find too many great books that I need. This is a great place to come and browse. I love to ride the escalators. I love the decor.
Yes, its a chain store, and I do prefer local shops. But that being said, I still love going here. Their selection of mysteries and sci fi is good, they stock the school subject help books my daughter needs, and the staff is always friendly and welcoming. I love the magazine area...they carry my fave high-end decor and craft magazines no one else around here does. Prices are industry-standard, so thats not a plus or minus.I do wish they had more seating, though. You cant sit in the cafe unless you buy something (which I understand), but there are very few other places to sit to look through books to decide which to buy. I usually opt for the floor, but then have to move a bunch of times because I am in the way of where someone needs to look.
Love that its connected to Gamestop so I can get books and games all in one trip. The biggest Barns and Nobles i like to visit,I also like the entertainment sections like the movies and game section with fun Dnd/Fun card games.
This place is massive and has tons of selection. Includes a good toy section and a Starbucks as well.
Love Barnes & Noble! They have a very good selection of books and the atmosphere is very chill. I enjoy grabbing a coffee from Starbucks and walking through the store.
Beautiful and large store. There was an author speaking upstairs, nice cafe area, and tons of selection. The bathrooms needed to be cleaned, but otherwise all good.
Madison was very enthusiastic about books and very helpful, helped my wife pick out about 6 books she liked.
Gorgeous and expansive. Also easy to discover books with plenty of suggested novels at different tables that correlate with the sections and topics. Space upstairs and at Cafe to do work or sit on a comfy chair to read.
I love this Barnes and Noble. They have an excellent kid area with toys and books that my son loves. Enough space to spend an afternoon sipping Starbucks and reading your favorite book
I really enjoy a real book store to go to and browse. This is a very nice store and pretty good size, too. It does seem that theyve reduced the number of books they carry, but there still plenty to look through.
Ive never had an issue at this location. With a Starbucks, Gamestop and Movie store included, this B&N is truly a one stop shop for people looking for some entertainment. I recently added their rewards program to my account, providing me with coupons throughout the year. These certainly come in handy during the holidays and the Criterion 50% off sale that rolls around. For those who like to order product ahead of time and pick it up from the store, the process works as advertised. You can opt for email/text notifications to know exactly when your item is ready.
This is a large, very nice Barnes and Noble in the middle of a great shopping center. Its a bit high-end, but otherwise its really nice to stroll inside while shopping for books and magazines. Theres an upstairs, downstairs, toys, games, and a coffee shop. They even gift wrap for free during the holidays! (We tipped, though.)
Barnes and Noble is one of the most wonderful bookstores on the planet. My husband and I were visiting family in Austin and stopped in to pick up some reading material. I am like a child in a candy store when shopping for books, and B&N never disappoints to appeal to my senses in every way.Thanks for being a great place to shop.
I find it strange that they would not match their own websites prices on the store. That being said, the store is always clean and the staff is helpful when you can find them, sometimes your have to go look around for the staff though. This is a great place to bring the kids for story times.
Enjoyed looking around. Picked up strange read. On the back of this book, it says, “The inmate with a mop / held back the inmate / without a mop.” I almost feel like I shouldn’t say anything else about this book, but I will. It has very little to do with inmates; except, as soon as I see that written, I’m thinking that it has everything to do with inmates, and that we’re all always inmates to something, and that the whole world is helping other inmates out, or not. So, maybe that’s exactly what this book can do. Sam and Sheila are boyfriend and girlfriend, sort of. Not a lot happens in this story; in fact, you could read it and say that it’s about nothing. But then you can’t stop thinking about it, so it must be about something. It’s supposed to be semi-autobiographical. And, if you know anything about Lin, you know that he’s constantly being a subtle genius. People understand him. This book reflects an alternative youth culture that tests the mainstream. Sam gets thrown in jail for shoplifting, more than once. He’s vegan. Life is repetitive. Pretty soon you’ll ask yourself what you’ve done today, this week, this year.Now I’m questioning a lot.
This store is huge and often has exactly what you cant find in other local Barnes and Noble stores. Its also attached to a GameStop if you need something to entertain the gamer in your life.
When I walked into this store I looked around and saw many books, I saw many genres of books. I loved the horror section the most and overall the people kept asking if I needed help which helped me, Thanks Barnes and Noble
I love this Barnes and noble because for one...i didnt know it was 2 stories....huge and they are connected with Starbucks and Gamestop. How convenient for my lifestyle. Staff in all areas are great! Quiet location and the free wifi
Wide selection of reading materials magazines, books, maps plus more. Starbucks on-site for browsing and ultimately buying. Very knowledgeable staff. No ebook can replace the smell and touch of a new book, new magazines.
I had let some of my Christmas shopping go to the last minute this year and as a New Texan, finally found a “real bookstore” in locating Barnes & Noble at The Arboretum!!!The books were all written by people whom I have met over the years in the Washington, D.C. area.I found everything that I needed in about a half hour and with the assistance of a lovely young woman in Customer Service joined the B&N Club and “checked out” without having to stand in line with my Walker!?!I even managed to buy my Christmas cards at 50% off too!!!
My favorite local place to study. Its quiet and has a great atmosphere. My only issue is that the Starbucks only has a couple outlets so either sit somewhere else or bring a fully charged laptop.
Ive gone to B & N for over 15 years now. I love this place, and I feel like their time is running out. Great place to walk off some food, too! haha
What a beautiful place to find a book! Two story setting with coffee and food, what else could you dream of being with books!? Found a few books to read and learned my favorite genre, syfi fantasy.
One of the biggest B&Ns in the Austin area, the Arboretum B&N has some of the largest selections of books, records and magazines you might need to find. Complete with a small cafe and adjoining Gamestop you almost dont need to look elsewhere, and what you cant find they are more than happy to order in or offer a digital alternative. Many people have taken to buying their books online nowadays but there is something to be said for going into a real store and picking the brain of the staff to find your next must read. Little known fact is this bookstore used to be a movie theater as one can almost tell from the way the upstairs is positioned looking out on to the first floor. The upstairs of course being the former location of the projection booths and the first floor walls positioned to be the where the screens once were.
The Barnes and Nobles is great! Loved the coffee shop and had a quick, yet relaxing breakfast there. Enjoyed the atmosphere and selection.
The Starbucks there is absolutely soo rude. I ordered a Large water with NO ICE and 10 pumps of raspberry (a personal favorite) and I watched the employee only give me a water FILLED with ice and only 2 pumps of raspberry! Ridiculous and unprofessional! She even gave me a rude look. Fix your employees!
I love B&N!! The selection is fantastic and the staff is great in helping you navigate through it all. There is plenty of seating and the cafe is awesome. I love bringing my nook and downloading all the freebies on the crazy fast wifi!
A lovely bookstore tucked away off the freeway. Also has a huge GameStop connected for killing two birds with one stone. I enjoy hanging out in the relaxing quiet atmosphere.
I was able to buy lots of kids toys and books. Kids friendly atmosphere, enjoy reading a book with coffee. I am satisfied with their service and book arrangements.
I really like this Barnes and Noble. They have a nice story time for the kids and the staff are friendly. Its also connected to a Gamestop shop theres that too. They have pretty decent and frequent sales.
Very good staff that knew where the book I asked for was. Although, they didnt have the book in the format I was looking for they offered to order it. Would recommend for any looking for knowledgeable and friendly staff.
Cool place. The redhead at the Starbucks was short with us and rude. Very poor customer service. The other woman making the drinks and stocking the food was super nice and sweet.
Excellent books and magazines but no charging outlets, even in the Starbucks area!
Good size with escalators, Starbucks, GameStop, and Music, Games, Books galore. Nice big place.
Typical Barnes and Nobles. Not too many tables available to use for studying, but plenty of chairs throughout the store to sit and use while you read. Pretty location since there is an upstairs. Friendly staff.
This is in an awesome location and has lots of books for kids to explore and train table as well . There is storytime every Tuesday and Sat morning and upstairs for relatively quiet area for adults .
Great selection of books and the store ahs some really cute displays.
This is a very nice store. It is a bit bigger than most B & N stores. It has a very nice seating area upstairs and a decent cafe. It is my favorite bookstore in Austin
This is a great store. They have two floors; the second floor is mostly used as a reading area. The store is very well lit and feels warm and inviting. Theyve got a good selection here too.
Its a big ol boy of a book store. Pretty dope. Has 2 floors and a very large selection of products. Even has an attached game stop
Friendly server Rachel was amazing. Even thou she just started working here she made my first time wonderful celebrating my anniversary. Thank you Rachel. Come check this place out and request her as your server
They have such a great selection of childrens books and toys, my daughter lives to walk around and hug the stuffed animals. :)
Excellent sales people. Very spacious bookstore with access to gamestop and and second floor study area for barnes and noble. Large selection of more than just cookbooks.
I exclusively come to Barnes & Noble to buy manga. And this location used to be a great place to get it! However, over the past year their manga section has really deteriorated.The volumes are out of order or out of place. There are huge gaps in volumes for popular series. Ive noticed that, even over months, they never restock the missing gaps! Or even restock VOL. 1 of a series. I get it, you have limited room. But you could at least keep the Vol. 1 of a series stocked so people can try something out and buy the rest on the B&N website! But at the same time, its so strange because they have shelves and shelves dedicated to their manga section. And now they all have huge amounts of empty space in them! So its not as if they dont have room for keeping them stocked.Look, long story short, if youre the kind of person that likes going out and getting a particular manga right away; the ablility to go through the copies to pick the most preserved one. Youre better off going to Kinokuniya now. They dont have the deals that B&N does, but youll be way better served there. Or try some of the dedicated manga shopping sites out there nowadays.
Very good store. Well stocked with helpful employees
Terrible terrible customer service! Just got back from this B&N with my elderly mother (77). She purchased a glass ornament for her sister - $20 - and asked for a box or for it to be wrapped. They only offered a a cheap bag with no handles (!) and when she walked out someone bumped her and with her arthritic hands, it slipped out and fell on the sidewalk (and, yes I wanted to carry it but elders want be independent as possible but I should have insisted I know. Felt so guilty when she cried and became upset at herself) - of course it chipped. It seems to be most of the patrons I saw there were seniors - these folks really need to work on their customer service skills with that demographic as I am sure that it is a large one at this time of year. Every clerk I saw in there was unsmiling, unhelpful and one person was rude to another (elderly) woman who had left her books at the Customer Service Desk with the clerk there at the time and they had disappeared when she came back. The new clerk just said I dont know what happened to them, I cant help you then turned away to answer the phone. I looked across at the customer that was dismissed and we were both appalled by her attitude. Will never go back there or order from them online.
Always exciting to go there....books!!!Very clean and organized well, the staff are always ready to help. Kids zone is getting loud and messy because of uncaring parents; so sad to see changes that way..
This is such a beautiful store. The selection is incredible and the manager checked us out. She was so sweet.
This barnes and noble likes to pretend its a gamestop, which is weird but ok i guess. it has two floors in case you like to look down while you read. i bought a book here to study for a test and i passed! definitely good books. not too many places to sit. i suppose they prefer you buy the books and take them home to read them over sitting and reading them in the store and not taking them home.
Love shopping here to get new books, magazines -- or even meeitng a friend for a cup of coffee. Great location and accessible with my chair. One of my fav bookstores in the Greater Austin area.
I love Barnes & Nobles great place to purchase books for all ages. Always nice and clean and great customer service.
This review is for the cafe half of the Arboretum Barns and Noble.First thing I noticed was how dirty the tables and floor was. The barista taking my order was nice, but she had that fake high pitch sales voice. Nothing against her, but I already was not impressed when I walked in, so it annoyed me and made an impresdion.I ordered a tall gingerbread latte with a rice Krispy treat, both were fine. However, I think they cut the treat with a knife used for the sandwiches or something, because I had spices not meant for a Krispy treat on my treat where it was cut.The barista that cut my treat completely ignored me when she brought my order to me at the pick up counter. Was standing right in front of her with my hand out stretched to take my order, and she just went past my hand, put it on the counter, yelled the order and walked off. Didnt look at me or acknowledged that my hand was even there. Was not very polite, it irritated me.The internet sucks here. I am trying to do homework and it takes almost 5 mins for a page to load on my schools website/library. There are hardly any outlets to plug your laptop in, and the corner I chose that actually had an outlet is making my skin crawl with how dirty it is. For such a nice area this barns and noble is in, I am not impressed with the quality. The one outside Ft Hood is way better in customer service, and cafe quality.
Theres nothing wrong with this place. I gave it three stars because since the computer has become so prominent I rarely buy and read books anymore. Its very sad too because bookstores like Barnes and Nobles were almost daily haunts for me for many years.
Big and cozy at the same time. This Barnes and Noble has everything due to attached Game Stop and Starbucks. As soon as you walk in, take a left and go down to the end for sci-fi!
Love the place. Come here to work all the time. The employees are great and the music is calm and quiet. The overall environment is just great. I do have WiFi problems occasionally however.
This is the perfect place for students, book lovers, and all around peaceful people. Great studying area with very kind people. The tables are always full though, so make sure you get here early!
Very comfortable setting to acquire books of any genre. Sitting areas and even a nice coffee shop. Great place!
This is a nicely remodeled Barnes & Noble with 2 floors. Very clean, spacious and one could get lost looking at books and just hanging out.
This Barnes and Noble is the perfect place to get work done and/or catch up on new books/magazines. I find this B&N tidier than others and is pretty spacious. I wish there were more chairs/tables as seating is limited upstairs.
Glad they brought back the seating.
Bookstores are a thing of the past. Luckily, a few places like this still exist. Its two stories with a good section.
Great selection of books. The store layout changes often but the staff are always happy to point you to whatever youre trying to find.
Always the best place to go when you have nothing else to do lol. Its attached to a Game Stop so you can geek out. Also a good place to wait for the long waits at Cheesecake Factory.
Still the best Barnes and Noble in town. Well massive city now.
Some woman from the cafe said we couldnt have outside food because of cross contamination. She said it was health code, which seemed like bull. Pretty sure our covered sodas from 5 guys werent against any code. Other people had water bottles and bottled sodas and she walked right by them. It was pretty obvious the employees resented her. She approached us in the Im only being nice because I have to be attitude. I study at various B&Ns in the area and Ill never go back to this one.
I cant say enough good things. The employees are great, always organized, the Starbucks with Cheesecake Factory desserts inside is a huge plus. Just love it!
This has been one of the nicest Barnes and nobles I have ever been to. There is an escalator, couch for study area, Starbucks, GameStop and outside is very pretty because its surrounded by trees.
The staff is polite and helpful. The baristas in the cafe are friendly, and the store has both a large variety of books and music.
Good place to find books and souvenirs. it has a coffee shop as well and you can sit at tables and read your magazines. it gets pretty busy in the weekends and shopping season.Wi-fi is the worst thing about this place. Do not rely on it. Even staff complain about it.
Exceptional service, as usual for a BN. We found 3 great books for my 11-year-old friend. And we tried the new cinnamon cheesecake, OMG was it delicious!
Nice barns and noble, friendly staff, and well stocked.
Hey get the membership, you deserve it
Very helpful staff in finding books. Also they hurried up and opened more checkouts when needed.
The staff was quick and courteous to help me find new reading material. Very pleasant experience.
Fiction alright, Nonfiction not so much. They are losing a lot to Amazon and it shows. I didnt want to wait on the mail for Amazon, and I was sure Barnes would have it. They had a book close enough to what I was looking for. Trend Trading for dummies instead of Swing trading for dummies.
Love reading and right next to work
One of the few multi-floor locations remaining in central Texas. This Barnes and Noble is big and their inventory stays well- stocked. Theres seating in the café as well as a few tables upstairs, however during peak hours they fill up quickly. There are also very few electrical outlets for anyone using a laptop or wanting to charge their phone. Also, while wifi is available, it is very slow. With that said, as long as Im not needing to work online, I consider this one of the best places to work or study. The café has a good selection and the staff are always friendly.
Good having an alternative to Amazon. Sometimes its good to touch books, drink a coffee and people-watch. The discounts from the B&N membership are also compelling.
This B&N is pretty nice. They have a solid solid selection of books across the genres--fiction, history, sci-fi, philosophy to music. Its all there not just best sellers
Great store great selection. Just wish they werent so pushy with their membership, yes i know its their job, but they can be so agressive Id almost rather buy books online on Amazon Prime
Total reviews rating 4.6
199 Reviews for Barnes & Noble 2023:
Review №1
2022-02-25My girlfriend and I had a five-star experience at Barnes and Nobles today. We grabbed a strong coffee and sat in the sitting area. It’s very cozy and comfortable. The best part is a little girl maybe about eight or nine years old came up to me and wanted to give me a hug! Super special. I always enjoy looking at the unique curios and gifts. I could not resist buying the palmistry set. Super cool. I always head straight to the metaphysical section. Which by the way it’s pretty darn good. And if you don’t see what you’re looking for, just ask. They’d be happy to order it for you. See you soon!
Review №2
2022-07-08I enjoy visiting book stores. This one had alot of displays of books that were interesting to see. I didnt have much time to look around bit they had lots of books to choose from. I was in serious pursuit of Ideas and Discovery magazine and I could not find it. I missed a few months and hoped to find it in my travels. I appreciate the vast amount of material they carry here. Good stop.
Review №3
2022-08-16I love this place. It is two stories full of goodies and they usually have more inventory than the other locations near me. When I search for availability of books to purchase in store, the arboretum usually has it. Staff are very friendly and helpful. Very organized.
Review №4
2022-05-03Better than Cedar Parks for music volume and style at the least. Still shut off the water fountains with employees wearing masks, hasnt anyone told them covid is gone?Decent selection but like all the rest, no used book section, wish it were physically available in their stores!
Review №5
2022-07-13We found a wide range of books from Manga to History to Sci-fi fantasy to peak our interests. The board game section was really good. The cafe was well stocked for our lunch time visit.
Review №6
2022-07-08I love this B&N. Its so big! Knowledgeable staff. And they have been great when Ive done a pick-up order. Two floors!
Review №7
2022-06-05Was just browsing and stumbled across a bogo 1/2 off sale. Took my books to the counter and they rang up at full price. I explained I picked up the books off the sales table and the employee put in the discount. Excellent customer service!
Review №8
2020-02-14Really nice and quiet place..really good selection of books and magazinesAnd you can enjoy a Starbucks coffee while looking for your next great read :)
Review №9
2018-09-03My daughter and I love this Barnes and Nobles...great selection, always has the books we are looking for! Lady at checkout was super kind and was able to get a new discount card when my phone number was not found...lots of deals, cards and specialty gifts available!
Review №10
2019-01-12Is a nice library and is always clean, the personal is really nice and so helpful. They helping me to find the books that I was looking for and also recommended me a few more that was related! Also the fact that they have a Starbucks coffee inside the shop make the experience even better. I would definitely recommend it.