We came in from Louisiana and let me tell you how nice our stay was! We felt welcome as soon as we walked through the door. We were greeted with the upmost respect and kindness. The first room we checked in was a bit warm, we went down and told him the problem, requested a new room and he immediately took care of the problem...no questions asked. He got us a whole new room as well. The rooms were very nice and clean. Fully stocked with all the essentials you needed. The outside was very well taken care of. The pool area as well. We sat by the pool area often, in a nice secluded spot to smoke. They were extremely accommodating to smokers. In which we greatly appreciated, because you dont necessarily see that often. The pool was very well kept and clean, we witnessed them cleaning everytime we were there. They had a lovely breakfast, which was unlimited to you. They allowed my nuisance of a self in so many times lol. Plenty of options as far as the breakfast was concerned also. The dining area very clean as well. All we ever saw was hard workers. People working around the clock. It was peaceful a peaceful stay altogether. Every worker greeted you with a Goodmorning and how are you. Professional, respectful, you name it! Nothing quite like southern hospitality. Cleaning staff, amazing!! Also quite considerate of you as well. You are near plenty of shopping and eating places. So thats a plus too! I highly recommend them and would give them more than 5 stars if I could!! We greatly appreciated our stay!
Very nice Motel, the room was very clean, the bed was very comfortable, I was very pleased with our room. Also the breakfast was delicious. We will be staying here again when were in the area.
Great hotel, parking lot enough room for big trucks 80 long
We were very happy with our Best Western stay this week! The room was very clean, and there were great mattresses on the beds! (From someone with back problems, the is a HUGE plus in a hotel stay!) The staff that checked us in and out were very nice and helpful, and the hot breakfast in the morning was very good! The next time we need an overnight stay in Atlanta, we will definitely be back!
The hotel was very clean and quiet. The staff was all very nice. The breakfast was very good. Some other hotels should use this one as an example of how a hotel should be ran.
One of the worst Best Western hotels. For the price they charge youd think they could offer decent linens. The towels are like sandpaper! Toilet paper is wafer thin..so disappointing and ridiculous!
Very nice stay. The hotel is older but well maintained. The beds were really comfortable and our ac worked wonderfully as did the heater. We ended up needing both in the few hours that we were there. Front office staff was nice. I heard that the breakfast was good but we didnt make it down in time.
We were hit by a F3 tornadoe and everyone has been so amazing. Thank you!
Relaxing, welcoming, convenient, clean, accommodating. Well worth the money.
Looked clean, but in our room there was tape on the wall that someone had put there. Who knows how long ago, and the base of the toilet had dried urine all over it. We had driven for 13 hours so we had to stay. Wouldnt have stayed if there was another option.
Great place to stay. The breakfast was awesome too. I would definitely stay there again. Oh, yeah the staff was also awesome. The small problem that occured during my stay was quickly resolved. Keep up the good work.
The room was very nice and clean. The pillows looked small but were good. For breakfast the eggs were good. But one worker lady was kinda snippy about the toaster settings. But there were no signs telling about what settings you need it on.
We came in to town for a funeral. We arrived early & needed to check in to get ready for the funeral being held same day. No issue at all. We got keys to the room quickly. The staff are super friendly! The breakfast was a hit & the kids really enjoyed the swimming pool! Only down side was they do not allow pets.
Room was nice, toiletries were nice and the free breakfast was good, all little on the cool side but it was free.
I have family in this area and have stayed here probably 5 or 6 times. The rooms are consistently clean and comfortable. The staff are friendly and give good service, and the breakfast here cant be beat, especially considering its free. Im sure Ill be back again next time Im in town.
We basically got the room to sleep over night on the way home. The room was clean, quiet and comfortable. The bathroom exhaust fan was a little loud, but not super loud. The beds were softer than my wife and I like, but we slept well.
Needed a place last minute and this hotel was great. Super clean, comfy, and friendly staff. The continental breakfast was great as well.
The place was ok it needed a workout room.
The staff members are very professional and courteous. The room was fairly clean except that there was hair in the tub and behind the toilet and an unclean air conditioning unit. All the other times weve stayed,the rooms were emculite.
Nice, clean, cozy stay with the friendliest hardworking staff I have ever been blessed with on my trips. I highly recommend if you are just passing through or youre locating for work. This is the place that exceeds that Best Western logo!
Clean facility. Made a reservation for 2 queen-sized beds but was given one with 2 full-sized beds instead, which I wasnt happy about. Pool was small, but site was well kept. Breakfast bar was desperately needing restocked but it sufficed.
Stayed 3 nights. For the price, the room was considerably lackluster. The decor of the entire room seemed like it was from the 1990s - faded plaid bed sheets, grandparent-style lighting, and worn-out furniture. The hot breakfast consists of eggs, a DIY Belgian waffle, and one meat that changes daily. Given that it was regarded as the best hotel in Atlanta, which I believe after seeing the other hotels in the city, Ill leave 3 stars
Over the years I have stayed in many of these rehab motels and they ALWAYS look like a rehab by lowest bidder. To my great surprise the room looked brand new and well appointed.
Rooms are nice and clean. Beds are comfortable! Location is perfect right across road from walmart and next door to a great Chinese food restaurant. I always stay here when I work in town. Would Highly recommend to anyone. Their prices are fair as well!
We stayed 4 nights. very clean rooms great staff. over all an excellent experience
I have not actually stayed in this motel however do make a lot of deliveries to it and from what I can tell, building wise anyway, is that it is the nicest and cleanest in town. Bow as far as the 2 dudes that work the front desk, they leave a lot to be desired....
This hotel is placed at the perfect location. Across the street from Walmart and just a short walking distance from a nice Chinese place and chicken express. Rooms are affordable. The beds are comfortable and all have a decent sized flat screen in them. They also have an outdoor pool. I stay here every time I work in town. I would recommend this hotel to anyone looking for a nice place without emptying their pocketbook.
I live in this town and use this hotel for my out of town guest and sometimes just to bring the kids to swim... This was a last minute decision by my wife and Im not real happy with paying 20k points for a short night stay...vthi should be only 8-10k points.Its clean, comfortable beds, ok pillows and the usual boring breakfast items. nothing special here but its always be a good stay.I will return but do wish they would lower the point cost.
My family and I were in town for family reunion. Best Western Pineywoods is our hotel of choice. They never disappoint. Staff is great. Location is perfect and near family. Beds are very comfortable. We will be back.
Clean place ! A little pricey # You get what you pay for
Room was clean, bed was a little soft for my liking but comfortable. Air conditioner worked well and the bathroom was clean. Hot breakfast was wonderful and the waffle machine makes Texas shaped waffles.
Staff was pleasant, rooms were clean, but a little humid, breakfast sandwich was good.
Youd think that for $100 a night youd have some peace and quiet.. #WRONG.!! Walls are super thin.. I was awaken early in the morning by someone in the neighboring room talking extra loud on their cellphone.. Rooms are clean and staff is nice but I wont stay here again if I dont have to..
Nice and clean,and comfy beds. Breakfast good. Terrible that the front service desk has a discustting idol. The stupid fat belly idol. The God of heaven and earth the God of Israel He is good,His mercy endures for ever to those who turn from such things He said no idols. So sad. Will not stay again because of that.
This was a very clean motel. The breakfast was excellent, the beds comfortable and over all a good place to stop. The only drawback I found was there was NO elevator to take luggage to second floor.
Got caught in a terrible rain storm late at night traveling to my sisters house and couldnt see to drive anymore. It cost more than I would normally pay for a quick overnight stay. But very clean building and rooms are nice and clean.
I’m posting this review sitting in the so called “ Best Western Pinewoods blah blah ..” hotel. Exlaiming best by self doesn’t make it best, I found just the reverse. Interior 🧐 , pillows - I mean who sleeps on sofa square cushions, toilet - didn’t even bother to put a new roll, a torn thin tissue roll welcomed us in a very traumatic trumpet and surprise when under covid 19, there’s no safety measures, no disinfecting wipes, no disinfecting alcohol in the lobby , even no masked receptionist putting us under open threat. While I was coming from Chicago , Drury Inn has all the safety protocols and even serving dinner, wine and breakfast for better customer safety and experience. Beeeest ... please you aren’t best , complimentary breakfast vanished under covid 19 scare. Sucks 👎🏻👎🏻👎🏻👎🏻👎🏻
Very clean, friendly staff, free WiFi, free breakfast. We did have an issue with the TV but the staff fixed it right away and were very courteous. Would definitely stay there again if in the area.
Stayed with my little girl and her best friend and they had a great time, everyone was so nice, would definitely consider going back,!
1st room air conditioning did not cool- changed rooms.2nd room, encountered bugs on my laptop, then another crawling on my arm while taking a shower.Bed was very uncomfortable- felt like an old, cheap mattress.
Best Western in Atlanta, Tx. Is a great place to stay. Very clean & smells good. A non smoking facility. Breakfast was tasty & fresh.Staff helpful & friendly. Military discount available.
Bedbugs! My children and I stopped to stay the night. My oldest daughter did not sleep because she was busy picking bugs that were crawling towards our faces while we slept. The next morning I woke up to my daughter visiably upset with several bedbugs she picked through the night saved in a rag. When we brought it to the front desk they took the rag/bugs and apologized, that is all! I will never ever stay there again! Travel inn is right down the street, half the price, and no bugs.
This was an ok stay for the amount of time i spent in Atlanta. i normally stay in Texarkana. friendly staff, they will try to make it better for you. just a bit used to the hilton family of hotels. i would stay here again. pleasant surprise being in this hotel.
In My opinion Good room on the date I visited.
Our family has stayed at Best Western in Atlanta for about 10 years while visiting family. The people have gone out of their way to help us when needs arose. They are friendly, courteous, and have a pretty good breakfast bar. I was thrilled that it includes protein, not just continental breakfast, as some of our family eat the diabetic diet. I recommend a stay at Pineywoods Best Western in Atlanta, Tx. to travelers in the area.
Clean and comfortable with soft beds. Pool was CLOSED. No elevator for 2nd floor guests. Good location.
The whole facility was very clean and secure. The staff was especially polite and was very concerned about meeting our needs.
Clean room and bath. Very friendly and accommodating staff. Reasonably priced. Satisfying breakfast with eggs, biscuits and gravy and waffles, etc. Gladly recommend this motel.
This is a great place to stay. The rooms smell wonderful, the beds felt great and the whole place was very clean. Extremely helpful staff.
Clean, spacious rooms, friendly staff. The waffles are no longer shaped like Texas, unfortunately. The coffee and juice were watered down. Still probably the best place to stay in Atlanta.
Comfortable beds and clean room. The bed linens had a few stains though, and the free breakfast was fairly worthless.
Nice room, staff a bit short with us when we needed a room on short notice after leaving another hotel in the area.
We enjoy staying at the Pineywoods Inn everytime we come to Atlanta. The beds and pillows are always comfortable, and weve never had any problem there. Highly recommend it !!
I have made diamond status by staying frequently at the BW in Atlanta, TX. I was here on March 16th when the incident occurred with young people taking clothes out of washers and dryers. These young kids came here from Oklahoma to buy drugs. The Atlanta police department, arrested them, everyone got their belongings back. I live in Dallas now, but I lived in this community for most of my life. Never have I have seen this. Danny Patel does a super job of keeping everyone safe. I am here now and consider the staff here my family. Wonderful, kind people. My home town. Thank you BW for all you do for your guests. You are the best!Kathleen Jester
They have upgraded since 2017 when I stayed there before.. Very nice upgrades & Love the modern touch
They charged my card for 6 nights when i stayed 3. They charged my card twice. I have made calls, and emails. A week later they have yet to fix the problem. I will never stay at Best Western again.
Nice staff, includes breakfast. Came to visit family and stayed here since it was close. Nice rooms, plenty of parking.
The service was great. They treated us with respect and always had a smile on their face. The breakfast was good too.
Accommodations were fine., bed was excellent, internet left something to be desired. It was very slow. Breakfast buffet was satisfactory
GreatBest hotel in townMiss Billie was a very nice person and did a great job getting me my room as quick as possibleHighly recommend
Sucks still havent got my money back from putting down $100 deposit from last week the hotel is in Atlanta texas and i just put down another 100 last night
No elevator granny legs gave out and fell down the stairs
Stayed here multiple times. Aleays clean and neat. Would stay there again. Very nicely decorated. Never disappointed.
Excellent property. Friendly staff. Wel appointed rooms. Great breakfast.
Clean room, quiet area, and good variety of breakfast items. All around great stay.
Stayed the night. Clean room, quiet, safe. Staff friendly.
Very quiet hotel. Rooms are clean and the bed comfortable. Staff was nice.
The best hotel in my hometown. I wont stay any where else when visiting family.
Room is decent. Picture quality on TV is terrible. Breakfast not very good either.
Room was very clean & the bed so comfortable! Highly recommend!
Friendly staff and very clean room and dining room.Excellent value with a good breakfast.
Very clean comfortable place to rest and sleep after a long day of work or on the road also a good place to visit next time your in town
Great hotel, fantastic pool! Great to have breakfast waiting for you! The waffles are delicious !
Very friendly staff and extremely comfortable beds. Very clean and priced right.
Was a very nice stay. Was clean. Staff was all very nice & helpful.
For a small town you would think there wouldnt be much of a hotel but when we walked into our room I could have sworn it was a brand new hotel it didnt even have that nasty hotel smell every thing even to the bathroom was very well maintained we even asked the front desk if they had recently remodeled or something and they had not it was just that nice!!
This is the best place people are friendly and rooms are clean. Nice pool.
Very friendly staff. Good value. Clean, comfortable room.
Only place in town! Nice little hotel.
For an old style motel design, the execution was flawless
Friendly professional staff with clean rooms. Great Stay!
Dirty. Moldy A/C unit stunk. Floors were disgusting. Entrance is hard to see/find. U-turns are involved to get into property. Yuck overall!
I like they had washer/dryer available... But they need new luggage carriers w/hooks
Friendly staff as I had a very late check-in. I would prefer healthy breakfast options.
Nice value. Breakfast isnt great.
Great pool always clean and clear
Picture is deceiving. You will pay a big city price for a country town motel 6. Stay at the Travel Lodge for $50 cheaper.
Pretty happy with the overall experience. Clean room and professional staff
Nice place to spend the night the bed ok but i think the price is litle high
Ok place, nice enough. A little expensive for what you get. Will stay again.
Clean and safe accommodations. Comfortable mattress. A courteous staff.
Very good stay, beds are comfy, good fresh breakfast.
Very clean and has a great breakfat in the morning. Wish i knew how yall made them eggs.
Comfortable bed, clean, convenient, senior discount, nice breakfast!
Positive: Staff Negative: Nope
Clean room and friendly service!
AC didnt work in my room and we saw possible signs of bed bugs.
Everything went well, clean, friendly hotel with great breakfast.
Nice rooms, comfortable environment, good prices.
Under renovation. Hot breakfast wifi room was fine.
Clean motal and very courteous staff
Great clean place! Stayed here on my way back from Houston
Great hospitality,staff were top notch
Loved the bed
Clean and nice swim. Thanks.
Nice but A/C filter was very dirty.
Place is clean but yet lacks on there breakfast choices.
Always a pleasant motel to stay at, with pleasant staff.
My favorite place in queen city
Great Place to stay while working out of town.
Pretty nice place so far
Very comfortable and quiet hotel
Good rooms / Teen Challenge enjoys them.
Clean/friendly/best in town
Acceptable breakfast. Great pillows.
Decent place to stay, a little pricey.
Decent rooms ok prices
Clean room and friendly staff.
Best hotel on the area and a good price
It was okay, it could have been a lot better.
Comfortable, clean, updated hotel
Clean, comfortable room for the night!
Great hotel good breakfast
Everyone and everything was great
Clean & coffee was great!
Best hotel in Cass County
Very clean and good crew
Quiet, but no elevators
Great place
Beds were great...
Overall stay was enjoyed
Good
Personal care and service is a plus !
Nice!!
Was a wonderful place to stay
Not handicap accessible
This was an all right place.
Great place friendly staff
Nice place to stay
Sweet !
Nah. Stay in Texarkana.
Good value
Nice
Not much for the price
Very clean
Clean
Love Best Western
Great location
Best place to be
Rooms are very well kept, staff is very nice and helpful would definitely stay here again and recommend very highly.
Theft
Total reviews rating 4.2
161 Reviews for Best Western Pineywoods Inn 2023:
Review №1
2022-03-22Positive: All we needed was in the room, Very clean. Sofa which was nice as we were there for a funeral and family could easily visit each other. Staff was kind and helpful.
Review №2
2022-05-15We had a room with black mold all over the shower. Obviously not cleaned in a LONG time. Switched rooms and then in the morning went to get breakfast to come back to the cleaning crew in our room. WE HAD NOT BEEN GONE FOR TEN MINUTES AND BEING 9AM HAD NOT CHECKED OUT. MANAGER WAS NOT HELPFUL AT ALL
Review №3
2021-09-30This is an older hotel but well kept. Our rooms were clean but the furniture was older and the beds were a tad lumpy. The bedding was clean but just 2 sheets with a thin blanket between them instead of a comforter. For the price we’ve stayed stayed in newer places with a tad higher level of quality. The food and service was good and if we needed to stay in Atlanta again we’d pick this hotel.
Review №4
2022-05-30Positive: Hotel was listed as pet friendly but was not. Family slept in room and I slept in car in parking lot. Negative: See above.
Review №5
2022-06-19Always stay here when I come to East Texas....Great place ....friendly and professional....rooms are always clean and the place is quiet
Review №6
2022-03-19Clean rooms, good location, great customer service. Have stayed here often visiting family.
Review №7
2021-11-03Positive: It was clean, quiet and basic. Appropriate for the price. The doors on teh bedrooms are not fire rated; so pretty sure it was below code for fire safety. Negative: see, above. I was not that impressed by the quality of the provided breakfast. Particularly the hot food on offer.
Review №8
2021-09-10I came here for a 1 day job for work in the area. The town of Atlanta is small with not many choices of stay, this looked like one of the better choices online. Check in was easy and the front desk was very nice. My room was clean and the A/C blowed cold. Bed are comfortable and water pressure was good as well. In the morning breakfast was ready on time with a hot breakfast consistenting of a ham and cheese taco with Coffee among other drink options. Overall a good stay.
Review №9
2021-06-06A hidden gem. Public areas and private rooms are updated and spotless. Room was quiet and comfortable. Staff was very accommodating when we asked to stay an extra night. Would highly recommend to anyone looking to stay a night or two in East Texas.
Review №10
2021-06-06When I called before I got there asked about early check-in front desk receptionist was VERY rude. Check-in was good, carpets looked and smelled like they havent been shampooed in years. All in all this is the best they have in Atlanta, TexasDefinitely not worth $110 a night