Big Frog Custom T-Shirts & More in New Braunfels
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New Braunfels, Comal County, Texas, US
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Site: https://bigfrog.com/newbraunfels...
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–2PM
- Sunday:Closed
Big Frog Custom T-Shirts & More in other cities:
Absolutely awesome place! Came in Saturday morning needing 4 t-shirts for a rush order. They closed at 2 that day so I was really hoping they would be able to get them out by the end of the day. They were super friendly and helpful. They walked me through all the steps of putting a picture with a border on all the shirts, and had them done for just over $70! They called me before noon to tell me they were done! What a wonderful blessing! And the shirts turned out awesome! The people were so friendly and helpful, and the design is saved so any time I want to go back and have it reprinted I can! I would definitely go back and use them again!
Don’t let the name Big Frog fool you! They can do small jobs too! 😉 I was in a very limited time crunch of less than 24 hours and needed a not so typical printing job on two swimsuits! Heather was super quick to help me with modifications on my logo, sizing, and was honest with me about how quickly or not so quickly it could take and how swimsuit materials can be tricky. I kid you not, about 2 hours later they were already done! Super satisfied and will be returning for future orders!
I made an order for athletic clothes for my daughter back in July and the school recommended this place. it’s now September 29 and we have just received our order after several calls and waiting quite sometime they are barley ready and was told I would receive a call when the order was ready and never did. The quality is not what I expected. I would definitely look into somewhere else unless you want to be waiting months to get your order!!
Please isnt bad just not I guess only were going to think of her organized. I was ordering a shirt two different styles and I was promised a specific date because I needed them for that date and I got told the day before I was supposed to come pick them up that one set of four shirt s was not yet delivered to the store and would not be there until after my required date. Well we really wanted the shirts but now theyre going to be done after the day that I needed them to therefore they couldnt wear them for that special event. I was offered an insincere apology and that was it no offer of a possible discount because now I wasnt kidding what I was promised. I understand that there were shipping issues but if you promise that you can deliver and you dont deliver there should be something offered in replacing that broken promise. And it wasnt like we didnt give them enough time They had two weeks. And I was very upset that I wasnt told that these were going to be delivered after my specific date until the day before I came to pick them up so I had no time to go to another company to get these done in time. The shirts did come out nice both sets of four just wasnt happy with when I received the shirts.
Heather was very proficient and patient with me. I appreciate how well she helped modify a design. Not only did she modify it but made a totally new design and it came out perfect. Im very pleased with how it came out and how she made sure that everything was correct and I was happy with the design before she finalized the sale.
Big Frog of New Braunfels always goes out of their way to provide our organization with great quality work and accommodate our usually tight turnaround needs. We really appreciate all you do to support us and we’re happy to support a local business. Mark, Jenny and Heather, we couldn’t do all we do to support our wounded veterans and first responders without awesome people like you. Thanks so much y’all!!Shari BrodeurOperation Float A Soldier
I had wonderful experience working with Heather. We went in to get some shirts made with my companys logo in them but ended up getting shirts for all of my three businesses. She had so much patience with us, we did not feel rushed at all. Excellence customer service and I will be doing more businesses with Big Frog for sure. I highly recommend them!
We are so pleased with your business - the t-shirts we had ordered came in PERFECT - we were so pleased with our Daughters Memorial Shirts. Kaitlyn was wonderful and very patient with us as we changed the design a few times and they accommodated us. We will always purchase our shirts for Big Frog - great service - great product.
I felt like you were excited about getting our order and getting it done as fast as possible! We received a well done, quality product completed in an appreciation for your customers wishes. I really appreciated the fact that I was able to come to the store and have input into the design. You worked our order like a BOSS with a 24-hour turnaround. The wrestlers and parents were so excited to have the shirts!With great appreciation, Canyon High School Wrestling Team & Parents
From the first moment I entered Big Frog of New Braunfels, it was the perfect customer service experience! I felt at home, yet lost because although I had an idea of what I envisioned, I certainly was not an expert in print/advertisement or Custom work, by any stretch of the imagination! But hey, that all changed quickly as the friendly staff quickly put me at rest with suggestions of what worked best to fit my business needs. I absolutely felt embraced and welcomed, and I will definitely be returning to this fabulous store for ALL my custom print needs, whether business OR pleasure! Thanks guys! Tom H.
Been waiting for an update on my order calling for days. Haven’t heard anything or got a refund. Placed a new order weeks ago still no word🤷🏻♀️ They don’t answer phone calls rarely or emails🤦🏻♀️ They said they would process my refund and never did! Two weeks ago so i had to show up in person for them to submit refund today! Now I have to wait another week for refund to hit my account! Unbelievable! 😡
Never a disappointment! This is the 2nd time I have used them and each time the work has been amazing! I wanted a special gift. They spent time and plenty of patients working to stick 42 pictures inside a football outline. The staff is very friendly, Taylor helped me with my design and arrangement of the kids pictures, when I went to pick it up, it was exactly how it looked on the computer. PERFECT!I I will continue to recommend them for anyone needing something custom!
For 5 years I have been so impressed with the Customer Service I receive from our NB Big Frog Staff.. they Rock.!! And THEY SUPPORT our Mary Kay mission of Enriching Womens lives..they helped me design my MK T shirt for the Mary Kay Foundation...Giving $ to the Womens Shelters and womens Cancers .. Elayne
Love this place! Theyve made custom hats, tees and polos for our team! Our logo has many different shades of color and they all turned out great! Incredibly friendly and knowledgeable team! Weve placed several different orders with them and have been happy every time.
Quality of the final print is excellent. Speed of service is also excellent. While its not the same as embroidery, it is so much faster and looks very professional. I dont think Ill be doing embroidery in the future.We have used them for years now for all of our business uniforms and will continue to do so!
I recently had the opportunity to work with the AMAZING people at Big Frog in New Braunfels for a custom t-shirt I needed for the school I work for. I am happy to say they earned both my business and personal business for life! Not only were they able to take MY DESIGN and bring it to life in less than 3 days, they came to my rescue when a mistake made by ME caused us to have to reorder every shirt already printed. They were friendly, knowledgeable, FAST and efficient. I HIGHLY RECOMMEND them for any custom t-shirt, shirt, cap need you may have and know you will received the same AWESOME service I did. THANKS BIG FROG NB, yall ROCK!!!
Last week I visited Big Frog Custom T-Shirts to order a simple Tee and have it printed. I was surprised to find the Tee was ready within two days andhave since sent it on to the person it was intended....The service wasamazing and the product exactly what I had wanted. Thank you, Big Frog
Our church was in need to order some shirts with a quick turn around. Big frog came to the rescue. They helped me recreate the shirt we imagined. I picked up my order and hour before they closed and by the time I was able to put them down and double check everything, I realized I missed a few specific sized shirts. The store was closed,u I quickly realized. However, I called and I tried sending an email anyway about the shirts missing from my order. The owner called me back moments later (what a relief)! I was able to recover missing box of shirts that were accidentally missed and owner drove them over to me after hours. This was a big A+ !!!! Thank you Big frog!!!
The owners are extremely helpful and so nice. I went in with a million questions about a print, and whether my artwork would show up correctly on a t-shirt. The owner proceeded to take a scrap shirt and printed my illustration then and there so we could see how it would look transferred onto cotton. Great service and work!
UPDATE: May 2020 MASKS KaitlynOur family ordered four custom masks over the phone and used curbside pickup. The adjustable mask worked best for our teenager for a custom fit. Kaitlyn was the best in designing our masks to make sure we received exactly what we asked for. Kaitlyn made it easy because of her patience and courteousness. She was professional and accommodating.We appreciate Big Frog because of the easy process and huge graphic options. Quick results in very short time. Thank you for great service and great products.Update: Dec 2019 Big Frog has endless possibilities! I had 4 t-shirt requests and they exceeded my requests with the graphic options available to me. Great prices and quick turnaround!
Whats not to like? Great product and service. Big Frog went above and beyond for us. We had a big order for a conference, including varied design aspects on different shirt styles, and they handled it all with no problem and great customer service. Our conference is annual, and we will not hesitate to use them in the future.
Big Frog has been there for our son in allowing us an opportunity to raise money through their business for assisting with some medical bills. They were very receptive to allowing us to create our own design in support of our fund raising event. You cant compare price, the opportunity for your cause makes all the difference.Thank you for supporting our cause. ♥️
I needed some shirts done with a quick turnaround and Big Frog was able to help even though the quantity was only 4 and each one was slightly different. The shirts came out great and I was very happy with the service. I will definitely be returning for shirts in the future.
This was so much fun! I created a t-shirt with the help of the store staff for the man I love in celebration of the impending arrival of his first grandbaby. Supportive, creative, caring, knowledgeable staff member who I truly appreciate introducing me to what they do and assisting in creating my design. Absolutely awesome!!!
I truly cannot say enough good things about this place! I have been there three times now to have shirts made for everything from a themed birthday party to a gift. Not only are they kind, courteous and helpful, theyre actually MORE affordable than several other places I have been. Brandon is an absolute wizard at creating shirts. Yesterday I was in there with a last minute order when previous plans fell through and he made it a priority to finish on time so I could bring the shirt to a going away party today. The Big Frog team has always walked me through a shirt design, showing me what colors will show up best, where placement of words or pictures would look ideal and has never said no to a challenge. I would recommend them to anyone needing custom shirt printing!
Friendly and efficient service. We used them for a special birthday t shirt. They gave us recommendations for best ways to utilize the graphics and the image came out perfect. The kids also participated in the Libraries Rock Summer Reading program and had lots of fun participating in coloring the image to have it put on a t-shirt. Way to be a part of the community and show support for child literacy.
Friendly staff, lots of product options on display, and Crazy fast turnaround on in stock shirts. My order was two in-stock t-shirts with front and back printing. I placed the order at 4pm and they called me the next morning around 10:30 to let me know they were complete. Looks great too! Highly recommend
This place is a diamond in the rough! I needed custom shirts made quickly and had an idea in mind but nothing else and I walked in and out with my shirts super quick! They are so helpful and talented with making graphics...and just very friendly! I will be back for sure!
Just got the tooth fairy pillow case for our grand-daughter and she loved it and it was very good quality and the colors and message were just as sweet as can be. The staff was very helpful in making sure it look just right!Price was very reasonable and it was ready when they said it would be. I will be back!!!
I love Big Frog Custom T-shirts in New Braunfels. They are responsive, offer a wide variety of quality products, and always deliver exceptional customer service. If you are a business, non-profit, or sports team looking to draw more awareness to your brand and cause, then Big Frog New Braunfels is the place to start. Thanks, Team Big Frog New Braunfels...you are a game changer for me and my business.
Jeni and Cindy helped me design a custom t-shirt for my sons cross country team. They were fast, fun, and the shirts look A-MA-ZING! I had no idea you could have high quality shirts made up so quickly. Big Frog can do it all - hats, bags, etc. - and have tons of shirts on site to choose from. I am definitely going back and highly recommend to all.
Big Frog in New Braunfels really rocks. I wanted some hats done, they did my hats. I wanted some polo shirts, they did my polos. I wanted some t-shirts, they did those too. Every time something popped into my head, they found a way to get it done. In fact, they helped the end product look better than what I told them. We came up with ideas together and they gave me recommendations. Im no expert, they are and they took great care of my work.All that was great but whats even better: they answer the phone, they want to help and actually act like they want your business, they follow up with you, they help with graphic design work for you without charging you extra, they make sure the work is approved before they start, they call you and email you when its ready. There is a sea of t-shirt companies out there and Ive had a hard time settling on one because most established companies that dont work out of their home are not very customer service oriented. Big Frog is CLIENT service oriented and they ROCK.
I have had a great experience going into Big Frog. I have been in promo products and have watched direct to garment (DTG) progress for about 5-6 years. I really like their quality for the DTG. They have great turn around. And when I messed up a shirt, they helped correct the next morning. If you need anything from 1 shirt to 100 or more, they will treat you right.
Searched the interwebs for a local shop to get some numbers and names printed on some shirts I picked up for my flag football team. Talked to a couple of shops before I found my way over to Big Frog. I discussed some ideas with Mark, and he led me to the dying processes. He was eager to show me some design elements and create some ideas.I could not be more pleased with how the shirts turned out. The whole experience was very pleasant and exciting. The experience alone has got me thinking of other opportunities for which I can use their services.Thanks guys!
The ladies here are professional and nice, but this place was mediocre at best. I didnt even get to get the shirt I wanted for my gramps for his Christmas present. If you print on a colored tee any whit in the pic will be the color of the tee. I had everything prepared. I emailed them the writing I wanted on the back and she was trying to copy and paste every word. I told her if she edited it in a word document it would be more uniformed and easier and she insisted that the program wouldnt work with it. She couldnt photoshop my drawing at all. It was a waste of an hour for a product I couldnt even be satisfied with. My gramps loves them, but he just gets quirk quotes. Anything more than that I wouldnt recommend them
Total reviews rating 4.9
199 Reviews for Big Frog Custom T-Shirts & More 2023:
Review №1
2022-07-14We were so pleased with the service and product!! Affordable and great quality. We had a specific design in mind. They sat down with us and designed exactly what we wanted! It was also fabricated in a timely manner. We would definitely recommend Big Frog Custom T-Shirts & More!!
Review №2
2022-05-13Wanted to use a local shop to do some ongoing embroidery for me company. So far, I had been disappointed with some places Id used already. Then I got Big Frog to do a project for me. Then another. Then another, and on every one of them the customer service has been outstanding and the final product exactly what I wanted and top quality. Wont use anywhere else. Big Frog gets mine and my companys business.
Review №3
2022-05-30I have done business with Big Frog since they opened, several years ago. Their staff is always friendly when exploring printing options. Their designers are very professional when they help me design the layout for the images I have printed on the products and they work to make things right if something goes wrong. This is a great place to have your custom work done!
Review №4
2022-06-24Needed shirts for my business, DH Handyman Windows, and they were super friendly and fast! I expected to pay twice what I did. I inquired about other types of shirts and products and was surprised at that pricing as well. I will be using this locally owned shop from now on! Thank you Big Frog!
Review №5
2021-05-25Our Custom Order turned out AMAZING!!! The Customer Service of the staff in New Braunfels, both over the phone as we built our order and in the store when I picked the shirts up was great!Everyone LOVES our New SVMS Elective Department Shirts. I wasnt sure which type or color of shirt would fit with the design but Heather recommended the perfect combo!I will definitely be using yall again!
Review №6
2022-06-28Big Frog always comes through when I need a custom job done! I had an idea for some girls weekend tshirts and Big Frog did a perfect job! 10/10 will recommend!!
Review №7
2018-11-09***MILITARY DISCOUNT***I needed some T-shirt made within 24hrs and I didnt know where to go. A friend of mine told me about Big Frog and I gave them a shot. I am so happy I did. They were very accomodating, professional and extremely helpful. I needed a design and Michelle whipped it up for me in no time. I was pleased with the quality of the product they delivered and the price!!! Now I know where to go to get my business and personal shirts made!!
Review №8
2022-08-24Will definitely return the owner is awesome he knew exactly what I wanted we have family ordering from out of town through big frogs New Braunfels
Review №9
2022-01-28Wonderful place to get custom shirts, hats etc. The manager is awesome. She is so patient and does an amazing job working with you to get exactly what you want. She went out of her way to design six different shirts for a Disney vacation. She showed exact shirt, designs, colors etc. really excited to get finished product. Very quick turn around. Go see them!!
Review №10
2022-09-18I had a custom shirt made and it is a great quality shirt, I will definitely order more shirts from them in the future!