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Phone: +1 817-557-6259
Site: https://www.brakesplus.com/store...
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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Total reviews rating 4.9

77 Reviews for Brakes Plus 2023:

Review №1

2022-04-14

I had my car towed to Brakes plus after they were closed in hopes they would be able to fix the issue with my vehicle the next day. I called them when they opened up and Jesse was nothing short of amazing! His customer service and knowledge put me at ease. I was concerned about cost and he was helpful in that area as well. I had my car back same day fixed and for a price I felt was fair and customer service I felt was amazing! Would highly recommend.

Review №2

2022-06-16

I am new to the area and did a random search on Google and found this place. I spoke with Ryan and he was so nice on the phone, I knew I didn’t want to do business with anyone else besides him and this establishment. From Ryan, to Shawn the manager, to all of the excellent mechanics -they were kind, courteous, efficient, outgoing, accommodating, professional, informative and overall it was an amazing experience. The place is clean, quiet, pleasant and even a place I could work while they were working on my car! Totally full-service customer service and satisfaction! For any future needs I will definitely be coming here and recommending it to everyone I know!

Review №3

2022-04-11

Ive been using these guys now approximately 3 years and counting. Its been the same at every location. Excellent, friendly, & educational service. They have numerous coupons online as well. This is the 1st time at this location, Blue Mound, and Golden triangle have all equally been at or above expectations. Youre greeted with smiling faces and caring techs who look to keep or get you back on the road. They service all of my familys vehicles and will continue with this type of service.

Review №4

2022-07-14

I STRONGLY recommended doing all your car service needs here!! such great staff and each one of their workers care about every customers satisfaction. I heard about them through my job since we are located directly behind them. My job has taken the all work vans to them for numerous things and all work has been completed and well done with no concerns. I have also taken my personal vehicle to them to fix engine issues and they have absolutely blown me away with their work as well as their customer service. Being a women its hard to trust just any auto service team we tend to get taken advantage of most times but I promise you this team will change your whole perspective and make you want to keep them as your go to shop! I want to shine light on Shawn he is amazing! He understands times are hard when dealing with car problems which is why he puts all his effort into getting you the best price to get you back on the road. 5 STARS!!!!

Review №5

2022-07-08

Shawn gave me excellent customer service and he took the time to give me an estimate of the cost. Everyone is extremely friendly. Shawn offered me coffee and water as well. They will also allow you to connect your cellphone when your phone is dead. Please bring your cellphone charger. Everyone is very friendly . The price is reasonable as well. Brakes Plus does truly care about the Customer’s Needs!!

Review №6

2022-07-17

Art and the rest of the staff were a pleasure to do business with. I needed a new wheel hub on my Mercedes and they did an excellent job with quick turnaround. Honest work with reasonable prices. I highly recommend them.

Review №7

2022-07-20

Fantastic customer service and surprisingly friendly which sounds odd but normally mechanic places seem to be focused on work, which is fine, and can often leave you feeling as if they just want to get you in and out and on to the next job. Not these guys, the manager actually sat next to me on the couch they provided to go over everything that my car needed, which was a lot, and upon check-out they applied their own coupons which saved me about $60.One thing that really impressed me was that they ordered me a Lyft to and from my house while they worked on my car. I personally have never seen this before and I dont know if you have to spend a certain amount to get that but it saved me about $40 in transportation fees and I got to wait out the repair time in the comfort of my own home.Definitely recommend these guys for car repairs and they do everything besides tires.

Review №8

2022-03-15

This is the service you only dream of. All employees are professional and knowledgeable. The prices are fair and they genuinely know what theyre doing. Ill definitely be coming back here for all my vehicles needs.

Review №9

2022-03-26

This place is amazing! Im so relieved to finally find an auto shop that I can trust. James got straight to the point and gave me an honest diagnostic of my vehicle he told me exactly what I needed, how bad I needed it, and what all my options were. I definitely recommend for anyone that needs work done on their vehicle and Ill definitely be coming back next time I need help!

Review №10

2022-06-01

Very nice staff. Rich was amazing, went in there for a tune up and oil change. He showed me the parts that went bad and explained why they were. Immediately after I could tell the difference, the car doesn’t stall anymore or have a rough idle. Saved almost $100 with the cupons, thank you Breaks Plus!

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