Kerbside pickup
Yes
Braums Ice Cream & Dairy Store in Amarillo
Categories
Location on the map
Amarillo, Potter County, Texas, US
Service options
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Great dessert
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Offerings
Coffee
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 806-359-7363
Site: https://www.braums.com/store/170...
Site: https://www.braums.com/store/170...
Opening hours
- Monday:6AM–10:45PM
- Tuesday:6AM–10:45PM
- Wednesday:6AM–10:45PM
- Thursday:6AM–10:45PM
- Friday:6AM–10:45PM
- Saturday:6AM–10:45PM
- Sunday:6AM–10:45PM
Braums Ice Cream & Dairy Store in other cities:
Comments (199)
I just love their burgers and the fact that you can have a milkshake instead of a Drink with your combo. Good and expensive. Keep up the good work.
This is my favorite place to stop in for ice cream because I never want a large amount and you can get a small sundae with any flavor ice cream and topping you want for about $2, same with a small malt or milkshake. I made it there by 10:30 a.m. one morning for breakfast and it was okay for the price. Plus if Im in the mood for an inexpensive meal because maybe I spent too much the day before, I can get a kids meal for under $5 that includes burger or chicken tenders, fries or yogurt and a small milkshake or malt. I tried their fries but theyre pretty awful compared to most places, frozen crinkle fries that dont have a very good texture by the time you eat them. Their chicken tenders are really good for being from a fast food place though and you cant beat their ice cream in any form.
Great ice cream. They were super busy and we were still treated with friendly and responsive staff.
Went & got salads today & they were old & rusty. I took one up to the manager & all she did was say sorry & shell talk to the workers that made them & tell them not to put rusty lettuce in them..Umm, thats not the point lady. She never offered a refund or replacements. The sticker date was out yesterday & she didnt see the problem.
Their ice cream is the best but their bacon cheeseburger is out of this world.
Ive always liked braums ice cream but the past 2 times Ive gone to the one on Georgia, just north of i-40, the service has been worse than terrible. Bad attitudes, and unhelpful employees up in the front. (This is the shift in at around 1:30)
Friendly employees and great service. Ice cream and frozen yogart awesome.
I’m not sure why I keep going back here, my orders wrong every time. And apparently there’s a spoon shortage, they don’t give one with your ice cream and seem incredibly put out when you ask for one.
Ordered a drive thru burger (no lettuce no tomato)... Get a block away to sample COLD fries & burger had lettuce & tomato... Turn around go back thru window & get the item right on 2nd Try But Food still COLD... Done with Trash service by Trash employees at Trash restaurants 👎👎👎👎👎
The place was not very clean, tables or bathroom. Ordered to go. The Aloha burger is gross. Couldnt eat it. I feel so sick 🤢. Do not order the Aloha burger.
They served me a hamburger with mold on it. Got upset because I wanted my money back. People should really check their food while eating at this location.
Not good service at all. Did not enjoy the meal all I heard from the workers was complaining. Cashier in. The grocery line was rude. You have lost my buisness.
Good food at reasonable prices.... What more could you ask for
After every item I ordered the cashier would quickly say, is that it?. With a 20 month old baby I need a bit more time than that. My spinach bagel was a green pepper bagel. Didnt even know they had that. One of my mushroom omelet bagels had about half an egg on it. The coffee was just warm. My double biscuits and sausage gravy was pretty much just biscuits and gravy. I really love their grocery side, but the restaurant side seems to be slipping.
Great food, great service, and good experience.
Horrible service, definitely need more training with their employees. Make you wait outside for 30 minutes just to get an order wrong.
Yummy food and shakes and the employees are super nice!
Great Service, polite and friendly staff.All food excellent. Beautiful inside. Good prices, tastiest shakes and ice cream delicious.
One of the worst experiences Ive had in a long time. There was one family of two in front of us, we waited 20 minutes to be served (at the counter) and was never acknowledged. There were 5 employees milling about but only one working the ice cream counter. The restaurant was disgusting, dirty and the employees seemed to be more interested in having a good time rather than working. Never saw anyone in charge. We ended up leaving without ordering.
The employees are always nice, the store is clean and they always have really good deals on their product
Manager was chewing out one of the employees for no reason at all. I think that the manager should be fired
It’s great for ice cream but sometimes gets my order wrong
The prices here (for ice cream--thats all we got) are VERY reasonable. My daughters double scoop in a waffle cone was under $2! The flavor selection is falling down due to diversification. There were a few sorbets, some no sugar added ice creams, and some frozen yogurts. That left too few spots for actual ice cream. I wanted either something with coffee flavor (only available in yogurt, and not enough flavor) or really chocolate-y. The most chocolate thing they had was Rocky Road. Prices get a 5+ and selection gets a 3. If youre known for ice cream, do it WELL. The cones are awesome, btw, but you gotta have a good ice cream to put in it!
I like the food here, but the bathrooms and the dining area could use some good cleaning. You usually have to clean off your own table but your lucky if its clean before you sit down. The floors are very sticky and gross everywhere you step and the bathrooms are very unsanitary.
Ive gone here since I was a kid. Their food is good and all of their ice cream is amazing. Go here for a delicious sweet treat or meal!
They have fresh veggies but they they sure are high
I decided to go get a Braums butterfinger mix. Once I got to the window I was watching the girl that was working the drive thru & taking orders. While working the register she was wiping her mouth with her right hand & not replacing her gloves.Covid or not, I find this to be disgusting.
I love, love, love Braums ice cream and always look forward to going there when were in town. Today was horrible!! My husband was trying to order food and had to wait for ever to get waited on. I ordered one scoop of ice cream in a cup after waiting too long to be waited on. The girl scraped the top of the ice cream, not even two bites, not a whole scoop at all and handed to me. The ice cream is not cheap and I told her to just keep it. This is the first time this has ever happened and I was very disappointed.
Ice cream where can you go wrong with ice cream have fun. I forgot the fudge
I had a cheeseburger, fries and a strawberry shake. I kid you not, that was one of the best cheeseburgers I ever had in my life. Picked up some amazing butter while we were there too.
The cleanest Braums Ive been to in awhile. Friendly staff. Great milkshake!!
Went through the drive through for a bag of burgers. Got home and they were dripping in grease. The buns were saturated. Totally disgusting and very disappointing. I have never had a bad burger there before. Not happy. We couldnt eat them.
Always seem to have a problem with the handicap and getting milk brought to me. They have a real problem when it comes to going through drive through and ordering milk.
Breakfast wasnt bad, service time was a little behind
Very interesting concept. We dont have this in south Texas but the food was good and it was something different.
Their burgers are always fresh and hot.
As long as I go to Braums on the Blvd. I have no complaints!!! They are super friendly and always take care of me and mine!!! The one on western SUCKS!!! Unfriendly staff....they messed up on my order and dropped my hot fudge brownie Sunday all over me and my car!!!
Went through the drive through to get a Cheeseburger meal with fries and a coke. Received my order and went home. The fries were good but the hamburger patty was like a piece of dog food. The cheese burger was cold and he hamburger patty looked and tased like it had been sitting out all day. I wouldnt be surprised if it was from the waste bucket. Definitely not worth the cheap 6 dollars for a combo.
Always great food. Super Duper milk shakes. Very competitive prices. Dont run you through like working cattle. They respect their customers.
Food with okay but by the time we started eating and getting relaxed I find out my food is nothing to what I ordered and when I looked at the time there was no point and going back.Please make sure you are putting the right food in what people buy I just lost over $10 dollars
Great ice cream with low prices...
New white chocolate strawberry tart sundae, one of the best ones we have tried. Unfortunately we cant try the French macaroon or chocolate banana because we live in California and wont be traveling East again for a long time. End of story.
Fast, friendly service, decent food...
I think this was the most DIRTY Braums we have ever been to in 30 years. There was food scraps on countertops, ice cream remnants and caramel smeared on the metal part of the ice cream case, and the bun on the burger was literally burned black. The bathroom was so disgusting and had such a foul odor that I decided to go to a gas station to use the bathroom instead of using the one at this Braums. We will not be back.
The best milk , period !Right now its 2 for $6.00
Cheap prices. Good burgers
Great milk and ice cream. Hamburgers are great too.
When we went it was a little busy which I can understand can be hard but they got my order wrong! My burger didn’t have any bacon on it, it had way too many pickles(this is coming from someone who loves pickles), the tomato on the burger was cut way to thick and the lettuce was all yellowish and the fries weren’t salted. They also forgot to give us our drinks and when we got our drinks they didn’t give us any straws and we couldn’t ask for one because the girl rushed off before we could have asked.
Burgers are not bad 😋 must try one 👍
This place was super friendly and good to our dog. We tried the salads and chili and a cheeseburger each and definitely had to save some for lunch the next day. Super friendly customer service!
Great prices on the ice cream.
The employees were fast and kind! I miss having all the flavors of ice cream Braums has!
Fast service....but my brownies was dry and stale even with the Ice cream it was hard.Ive been craving this thing for 7 years...was very disappointed.
Braums is a hidden secret to travelers, as the menu appears fast food like, but the ingredients and service are high quality. Great stop for travelers since they offer food, ice cream, and snacks through the grocery store for fractions of gas stations!
Food was uo to standards but it was pretty slow.
Food is hit or miss and they frequently ask you to pull forward even for small orders like ice cream cones in the drive thru, but, this location is convenient.
Very good food. Hamburger and milk shakes are excellent items to order. Very clean place to eat also. Ill be going back .
Very tasty just slow service
What can you say best ice cream ever
This visit to braums was horrible!! It was 4:45 pm and I dont know if they were short handed or what but it took 30 minutes for us to get 2 meals (1 burger, 1 order chicken tenders & 2 fries) and 4 milkshakes! They werent even busy. If they wouldve told me it was going to take that long before I paid I wouldve left! This was the braums on western, South of plains Blvd. Ive never had this issue at a braums, ever! So frustrating!
Best fast food ever quality ingredients great portions and great flavor and great price. I absolutely love this place. Real fresh real ice cream real healthy and they have fresh vegetables and other market items. Huge breakfast bagel meals for under 5 dollars a latte and a yogurt. No place on earth does it better.
Almost always great service and cheerful employees. I cant recall a time that this store messed up my order. The burgers are pretty good, dont care much for the crinkle cut fries, and shakes are perfect! They also have better milk than other stores and it usually costs less.
It took forever to just order and the the girl at the drive up window had attitude.
PRAISE JESUS - DEC 2020 - (Bell) Staff always friendly, mature and professional. Consistent quality hot and fresh foods. Calm atmosphere, tables to sit alone or with family to enjoy your meal. Fresh produce and icecream. A+!
Nice clean store. They have the best milk around. Their gallon water is very good. They too are very friendly. And the best ice cream around.
Love the variety of ice cream treats and sundaes. Very friendly employees even when working short handed.
Delicious food at a reasonable price
Great banana splits and bag of burgers
Foods good sometimes but sometimes they get lazy on those mixes 🤨 and end up with a third of it unmixed... aint cool when yall do that!
Sausage and egg biscuits are always dried out. Always have to ask for fresh!
Top notch service and the ice cream wasnt bad either. Double dips were on sale and a double dip cone and a small shake were less than 10 bucks. Definitely will be stopping here again. I cant soeack for every location but this one was very good.
Braums is one of my favorite places to go when I am feeling a cheat day. Their ice cream is to die for and their chicken club sandwiches are drool-worthy. All of the produce in their small grocery section is reasonably priced and fresh to boot and so is the rest of their food. Staff is friendly and helpful and the place is clean and well-maintained. Will be back!
Fast and courteous best ice cream ever
Its ok,bathrooms not very clean.
Waited in drive thru line over 10 min after being told to wait. Tried to order and got told to wait again. No wonder you have a help wanted sign...
The burger and fries were good.
My sandwich was better than the typical fast food sandwich. My milk shake was better than the average milk shake. The cashier didnt speak much and I had to repeat my order several times . When I picked up my order there was an extra shake on the tray. When I asked about the extra shake it caused confusion among the employees.
I love braums burgers in there malts never have gone wrong always delicious
The employees are young but seem to be enjoying their jobs and loving life.I was very pleased with the food and the attitudes of the employeesThanks!
Great place for good dairy ice cream and dairy treats. Local favorite for sundaes, malts, shakes. It has great frozen yogurt and sherbert as well.. They have chili also, a little on the spicy side. Salads are good too. Famous for mixes as well which is frozen yogurt and or ice cream and your choice of candy. The frozen yogurt is just as good as the ice cream ones.They have a wide variety of flavors to choose from for your ice cream shop pleasure.They also sell.ice cream, frozen yogurt, sherbet, fat free,sugar free items in their store inside restaurant. They sell milk, desserts, fruit,bread, and select food items in small grocery area in store. Staff is courteous and helpful. They sell frozen food as well from snacks to meal items. Favorite place to go after church, or for desserts to meet a friend. They are a great place to eat for all ages from kids to seniors. Self seating in a fast food type of dining setting.. Oh, french fries are great and not greasy. They have chicken items as well. They also serve breakfast.
Only 1 out of the 3 meals we ordered were what u expect. My double cheeseburgerburger was good , fresh and juicy but my brothers and Mothers were dried up McDonalds look alikes. All 3 orders of fries were old and cold. Shakes were great.
It was good, but not like it used to be
My wife loves Brahms and wish we had one in Arizona. This is the closest one to us and a must stop when traveling. They are a chain in the lower Midwest and great for ice cream, a burger or a few groceries. Very inexpensive and the ice cream is phenomenal. Have been visiting Brahms for over 35 years.
The BEST ice cream in town or around! They have a farm fresh produce and groceries that are all farm produced by there own farms. It was one of my first jobs when I was 16 Im 31 now and still order the same thing every time Im there #1 with mint chocolate shake!
So Saturday the wife an I stopped by for lunch we hit up the drive thru waited behind 3 cars to place our order 2 meals with drinks,a ice cream for the wife,as we pulled be up to window I asked if I could add a med. Shake.to our order. I was told no that I would have to return to drive thru to add to my order,there wasnt any other cars behind us,how difficult would it have been to add or even place the order while we was at the window...poor customer service if you ask me...I took my business to sonic next door...
Went through the drive-thru and was asked to park in the lot and she would bring the food out to me. Twenty minutes later still no food, I go inside to see where my food is and they havent even started my order. I then waited another ten minutes at least before my order wad complete. I dont think I will feed my family from the braums on western next to car wash every again.
Everyone that works there is very nice. The man & woman that took my order, were sooo kind. My kids couldnt make up their mind on ice cream flavor. But she was so patient with them. Its the little things in life!!! The ice cream was very, very yummy, and creamy! Thank you Braums!!
Best hamburger I have ever had. All foods there is fantasticExtremely fast service. Clean, also has fresh produce, meat, veggies. Banana split is to die for. Grilled chicken salad with cranberries, nuts, spring mix, cottage cheese, grape tomatoes, crunchy croutons, plus more is FANTASTIC. Great, great food. Only sad thing, there are no Braums in Alabama. Would eat there frequently if there was 1 here. Everyone needs to eat at Braums near 1. Staff are fast, friendly, smiling.
Good burgers and really yummy fries. All things considered its pretty standard fast food options but better than your average McDonalds or Burger King. They have an impressive selection of ice cream, although I didnt have room to try it today. Apparently the owners have a dairy farm which is how they have their own milk, cheese, butter, and ice cream.Theres also a separate little store area where you could get ice cream and milk and a variety of fruits/veggies/etc.
I went in 30 minutes before closing! Food was prepared excellent, the cashiers were friendly and not bothered by my party and me coming in to get a nice hearty meal from a good night snack, and the icecream was wonderful the icecream serve was kind and allowed a sample to be taken and got the extra sell ! Very impressed with this braums, has been my favorite since I was 7 years old!
Great ice cream just not great people, first coming up to the window we asked to know what flavors ice cream they had as to which the lady responded rudely, “really? Ugh okay” and afterwards come up to the window to receive our ice cream and handed us our ice cream in cones when we asked for cups, she refused to give us cups and responded to with, “can I just give you some napkins?” More “Ughs” and slammed the window door in our face after telling us to pull to the right. I’ve heard of bad days but that was just poor customer service and a serious case of anger issues
Last stop on our vacation. Loaded the cooler with milk. We wish we had Braums in New Mexico. Had a wonderful breakfast, and there wasnt drama to make a breakfast burrito without meat. The staff was super friendly despite being very busy. Apparently you can have shakes for breakfast because the calories on vacation dont count. Great shakes. We love Braums!!!!!!!
The girl at the grocery check out was VERY CHATTY. There were two ladies in line before me. I waited over ten minutes to get to the register because of their long conversations. By this time felt short on time as my stop should have only taken two or three minutes. The cashier started in on her chatting ... a) how is your Saturday going? B) have you done anything fun today? C) are you making eggs today? D) Do you think we will have storms again tonight?I informed her that I was in a hurry and needed to make my purchase and get on my way. (In hopes she would start checking me out. ). Which led her start asking if I was OK, was I sure I was ok?Then, when she bagged my eggs, she placed them on one end in a smaller bag. So I picked up a regular bag and placed them flat in the bag... Explaining that I didnt want broken eggs.I am sure she is a lovely girl, but she could use some help determining when to pick up the pace based on social cues, or customer requests.
Unreal how a fast food restaurant can mess up even the easiest of orders. Get some employees that can actually make an order correctly.
Our visit to the very best and cheapest ice cream place there is was extraordinary again!! My husband and I shared the Old Fashioned Banana Split for less than $5.00. more than enough for each of us!
There Customer Service Is Great And Our Food Was Fresh And Delicious. The Inside Dining Area Was Well Kept And Very Clean.
The food just was not good at all I had to throw it all away
This jewel of a store has the thickest milkshakes around town. I go here regularly with my mentor. They have a nice selection of items in the attached store at reasonable prices. Im a customer for life, or at least until my doctor finds out how often I visit!
All good, nothing bad. Very affordable good food and ice cream. Oooohhhhhhh the cherry limes. Not made with Sprite like the pretenders do it. Glad I dont live close to one. My kids number one place to eat and snack.
Family enjoy their variety of different flavors of ice cream. Very convenient when we are heading home for the night.
Very clean and bright restaurant with wonderful food at great prices and the best darn ice cream youd ever want. Everytime were in Oklahoma visiting rels the trip wouldnt be complete without 2 or 3 jaunts to Brauns!
I love just about anything on their menu. I recently tried Braums Cookie Monster ice cream and it is a whirlwind of my favorites from birthday cake to cookie dough. I had a Brownie Sunday topped with Cookie Monster ice cream and it satisfied my sweet tooth!
Had issues with food not being hot...Staff was great about correcting issues. I would gladly go back to this location for a meal...Great job!
This establishment is the nastiest I have been in in a very long time. There was dried as well as fresh bird poop all over sidewalk. Upon entering, there were bird feathers and dead crickets all in the floor. We got ice cream and had to continually swat at flies to eat ice cream
I really love the indoor grocery store. Very reasonably priced produce. Some of the best ice cream and frozen yogurt. Very clean inside, and the staff is friendly.
In my humble opinion, Braums is one of the better if not best place to get a hamburger/ cheeseburger, etc. Its also a bonus that serve breakfast that is also top notch. And finally who doesnt like a place that serves ice cream regularly, makes fantastic malts and shakes. And to top it all off there is a mini grocery store attached. Braums is a terrific place to eat and get ice cream and also do some minor grocery shopping.
Food was quick and order was correct. Ice cream was as expected. The lobby was clean and well stocked. Employees were nice and efficient. Easy parking. I had the Molten Lava Cake Sundae. Nom nom nom. Yummy!
Mmmmm.....the chocolate and vanilla yogurt cone is delicious and only $1.69 for a large. Cant beat it! Love the Eggnog too!
Nice store. Friendly people
Very busy but I guess when you make the best chicken I dont mind the wait because they are good.
I LOVE THEIR FROZEN YOGART TWISTS IN THEIR WAFFLE CONES, YUM! AND THEY ARE VERY REASONABLY PRICED, LESS THAN $2, FOR WHAT YOU GET! SO IF YOU NEED A BREAK IN THE AFTERNOON GO ON OVER TO BRAUMS AND GET YOURSELF ONE I THINK YOULL BE GLAD YOU DID!
Usually its great. The gravy for my chicken tenders was as thin as water this time. Very disappointing.
We ordered 4 banana splits through the drive thru. payed the young man at the window for our order and asked me to park and they would bring our order out. We waited for about 15min. Till i decide to get off to see what was taking soo long. As i approach the lady at register i tell her my situation which then turns around and tells the young man my problem. He then looks at some banana splits that are sitting in the counter all melted and tryed giving me those. At that moment i asked for them to redo them because they are dripping and the icecream is all melted which resulted in the young man getting angry and having a bad attitude about redoing my order.
Just know this is for JULIE not anyone else. 2 managers and 2 cooks just stood around while Julie scrambled to get my limeade. 1 of the 2 managers was supposed to have it ready for her. But failed .Thank you so much Julie for being patient with me you deserve management
Service was a little slow but I think they had just changed shifts and had cars around the building. Overall still good food and service.
Say what you want about this place but they are the best when it comes to serving ice cream nobody can compare to this business in any way. I love their ice cream and they serve it like nobody else
Good food. Only real problem I have is the long wait. In the drive thru. But its usually crowded, at least I get the correct order
Very polite staff... They have lot of patience to explain the menu... My first time and i love it
The lady working the grocery section on 3-13-18 at 2:00pm is the epitome of customer service. She was so helpful, cheerful and kind. This woman makes Braums look really good. I am a business owner and would hire her in a heartbeat. She is amazing.
They were out of the special flavors and were kind of rude about it at the drive thru speaker. Like I knew... had to change whole order bc they were out and apparently took too long.
I always love going to this braums. Everything is fresh the customer service is phenomenal and you just cant beat the cleanliness of a restaurant.i get most of my produce from here and I have had most anything on the menu and have not had anything I did not like yet.
Im partial to braums food. I wish that they would put their ice cream flavors on the menu in drive-thru. The service is fast and its close to my work.
Very friendly staff. Clean inside. Food was good,as always.
We love the Braums on grand Street, but since we were in the area of this Braums on the way home, we decided to stop here. That was a mistake. Rude little girl doing the drive-through. I politely told her I had requested no ice and she argued with me telling me I had. Then look like she was pouting as she got me a drink with no ice in it. Then she handed me the cup and it was only halfway full. I started to ask her if she did that because I didn’t want ice, but just drove off instead. Funny thing is, there was a manager right next to her during this. And considering he didn’t even bat an eye during the altercation, I’m assuming this is a regular thing at this location.
Absolutely no covid precautions. I only saw one employee with a mask and there were no hand sanitizer stations.
Be prepared to always have to pull forward and wait, even of its just ice cream.
Waited on our order for over an hour. Watched them send out 23 orders why we waited. Manager said they forgot to make ours then took another 20 mins to give my money back
Always great place the go. Best ice cream in the area. Great place to buy eggs, Milk , Bacon. Best steaks to purchase in town. Great meat that they have. Love this place...
They were so nice and friendly. We got served very promptly. The ice cream we chose was great.
Good ice cream, burgers are good but often just thrown together (lopsided cheese, vegetables on the outside of the bun, patty slipped outside bun)
Bagel was ehhh.... not very flavorful. Hashrounds were not cooked all the way some very raw.
This location,on Grand in Amarillo, was almost hostile. Rude at best. I was accosted by Sarah, who told me I could not have my pet inside. I explained he was a service animal and she repeated,I dont care, you cant have a pet inside. This was repeated 3 times. My dog is trained and registered. I offered to show her his papers. I finally just checked out and left. This was very embarrassing and humiliating, not to mention ILLEGAL.I called Braums 800 number 2 times and never recieved a response.
Employees were helpful to me and each ither during my visit. Fresh as always.
Food was phenomenal! And service was excellent! Definitely recommend
Great spot for some awesome ice cream. Reasonable prices and very friendly staff. Dont miss an opportunity to enjoy Braums.
The place is dirty. Look at the floors, trashcans and tables. Yuck! The service is so slow.
I had a double meat cheese burger it was very good . Fast friendly service, clean but no coffee it was after 10:30 am.
I only go for the soft serve frozen yogurt cones, dont get me wrong ice cream is great but I have my preferred sweets
Management is amazing and my food was perfect!! I will be back
Very courteous and fast service
3 times I have asked M for special items, i.e. no onions on burger and a side of gravy. 3 times it wasnt done. Food is awesome but dont ask for a special order. It wont happen.
The food was great but they can do better in keeping things clean.
I like this place because l got ice cream and enjoy and relax. They have different kinds of ice cream y hamburgers too.
Restaurant was really dirty with tables that were empty but crumbs on the tables, napkins scattered on the ground, and trash cans over flowing to where we had to shove our napkins down in there just to get them to stay. The walls look incomplete, it almost seemed like they shoukd be in the middle of remodeling as there was printed dry wall screwed in the wall but it was clear that it was intended to look like that. Very disappointed.
While I seldom dine at Braums, they have a great market with basic groceries. Favorites are Braums own branded milk, butter, and other dairy products. Wide selection of delicious ice cream and frozen yogurt to take home as well as basic fruits and vegetables. Friendly staff and decent prices.
I love Braums so a bad review would take a lot. We only stopped for ice cream and shakes but they did great and did it fast.
Going to braums is always a great experience and is never bad. I just wish there was more bathroom space for both sexes. It seems that that is a big issue especially for older people who cant hold it like us younger people.
Pleasant staff but dirty during a time when dirty brings more concerns than general health/ food safety reasons. COVID is real. Prevent it through masks and regular cleaning of shared tables etc...
Braums has the best milk, great Burgers but the worst fries of anyplace Ive eating, often get burgers at Braums and sonic for sides
Quality, Taste & Affordability are unmatched by everyone else in the ice cream business!
Whats not to love? As a New Yorker it was so fun to see and eat at the Braums store and get hella cheap and delicious ice cream. I admit I went back for more flavors AT LEAST three more times.
The staff was very polite very helpful our food was ready within 15 minutes and the restaurant was very clean
It is SO aggravating! You order a twist in a cone at the drive-up speaker and they go ahead and draw it up right then and place it for the window employee.
We like Braums. Also good place to get gas nearby and burgers/ ice-cream to cool down, especially for out-of- town highway travellers
The ice cream is really good. I havent eaten the burgers etc in years. Also a really easy quick stop for basic groceries.
Great, affordable burger joint with the most delicious ice cream treats.
Super easy to read their menu and very good customer services i found it all well.
Burger was cold ,fries were old, had to repeat the order to the kid 5 times , and the order was still wrong when we received it. Keep driving , there are other Braums just down the road....they have to be better than this one.
To me Braums has the best tasting milk and usually you can get 2 gallons for$ 4.00. Great service. Always Friendly.
Very fresh food. Im from arkansas and live in lubbock. They dont have braums in lubboxk yet. I missed braums from arkansas and this location did not disappoint freindly staff and very fresh food. One of the things about braums if the food isnt fresh its horrible but these guys got it
Usually one of favorite places but this location the food was beyond cold & the employees not friendly at all :(
Yall fries wasnt what they was supposed to be... They was stale and all now I know yall can do better how yall gone give us everything fresh but not my fries they aint even have salt salt on them
Good place to eat at and good customer service so far i seen thank for to good food and vanilla in milkshake
Excellent milk shakes, good prices. Service was a little abrupt, but efficient.
Great burgers, great price. No complaints here
The employees are all very sweet, the bathroom is always clean, and the food is good. The wait time can be a little longer than other places, though.
The girls and I enjoyed a coup of ice cream. It was a great girl time together
If u like ice cream this the place to go. There more stuff like fruit, veggies , meats etc
I been here about 3 different times, and every time I order a milk shake, or a sherbert freeze it comes out liquified. And they always forget something. Good service but bad products.
They have no patience they want you to order fast and they messed up mine and my husband burgers. I didnt care for it
I ordered a LG mm mix when got it looks like a small the blonde girl working the window was rude handed my mix with no napkins and when i ask for a spoon she shut the window in my face this was at 7:09pm yall need to get your act together by far the worst braums in amarillo
Always clean. They are very nice, respectful and attentive. Quick to get in and out.
Dirty. Dirty bathroom and wasnt a clean table in the place. Burgers were thrown together in a mess with an excess of pickles even on the outside of the buns
One Great Elderly Lady that Checks Groceries on Western. Best asset this chain has. God Bless you and whoever put you on the team. Happy To see A cheerful employee!!!
Employees were rude and the guy that took our order didnt pay attention or listen and got it wrong.My husband had to stand up there for a long time before anyone ask of he help.
Visited 4 stores in four cities and each was better than the last! Friendly staff and good prices. Food quality was priceless!
Havent had the food in a long time. But the ice cream is always great
So bad I had to wash the taste out of my mouth with some ramen noodles. They like to spit in the gravy.
Excellent ice-cream and burgers. We always visit when in town
This store was the 1st one we found tonight that their frozen yogurt machine wasnt broke down (or only had 1 flavor). Thank you!
Great french fries and yogurt cone and the employees were so nice
Busy, but efficent. Went here after going to the Braums on 34th st, where the employees ignored us.
They put almonds in my wifes hot fudge Sunday when we told them bot to because she is allergic to them
Great ice cream and equally great selection that beats that chain, B&R, 10 fold!! Burgers are fresh and just yummy delicious!
Love my neighborhood braums! Staff is friendly and its always well stocked. The food and ice cream is amazing!
Like the convenience of quick items and selection of produce and snacks. But for a neighborhood store need more friendly customer service. And cleaner
Had burgers, a chicken sandwich, fries and banana split with a few friends. Great food!
Always good burgers and ice cream! Brahms is my first stop when back in this part of the country.
It was ok we had to get burgers because breakfast ended at 10:30 and i was excited about the breakfest burritos
Total reviews rating 4.3
199 Reviews for Braums Ice Cream & Dairy Store 2023:
Review №1
2022-04-27I was very happy to be able to go to a Braums for a hamburger! I am recently returned to the area & it was one dining experience that I was greatly anticipating! The service was excellent. By the time my milkshake was made, my burger & fries were ready for me to sit down to eat. It was all very goodHot & fresh, with fresh fries & great flavors. All the staff were focused on their jobs throughout the store& it was clean& stocked. My compliments to the whole crew & the managers for providing great training& support for the employees. Very positive experience. The Western Street location in Amarillo is the best store! I will make sure to go to this store when I am ready for another treat of a great meal!
Review №2
2022-04-09I got a single scoop strawberry shortcake. The container was a little larger than a Dixie cup. She put the cake in, then strawberries, then a scoop of ice cream (bigger than the cup itself), then more strawberries, then whipped cream and 2 cherries. It was a mess from the get go.I stuck the spoon in and the mess began. Strawberries went all over my hands and the table. The small container almost turned over. I could only eat a couple bites before the whole thing passed me off. I literally washed my hands of it and left. You dont put 100 lbs of manure in a 50 lb sack.
Review №3
2022-06-27Ordered a bacon cheeseburger without onions. Left and opened the wrapper. My 9 year old was even jealous. You never see a burger look like it does on the commercial. It even tasted awesome. Had to call the manager and let her know whoever was cooking did an amazing job. She said she would let her know! Wish I had taken a picture but I didnt.
Review №4
2022-06-10Ice cream was delicious - staff couldve been a bit more attentive. Person helping me started helping the next person before my order was done and when I tried to pay, I was ignored, so I went and sat down and enjoyed my ice cream and payed after I was done. Overall a good experience but staff was so inattentive that I probably couldve gotten away with not paying (although I did pay).
Review №5
2022-06-27Stopped in Amarillo, Texas for a quick treat! This place was AWESOME!!!! From the moment we walked in the door, we were greeted incredibly graciously and treated extremely kind!! I am completely blown away by the fantastic prices at Braums, so so so nice to know one can take their family out for ice cream without breaking the bank!!!! Please consider coming to New Mexico with Braums........we need a great place to patronize in New Mexico!!
Review №6
2022-06-10I cant believe I have to leave a 1-star review for a Braums store, but this experience was so terrible that I am submitting a formal complaint with corporate following this review.While I did not directly experience any issues with my order, I did experience secondhand the absolutely gross and unprofessional quality of employees that staff this establishment after 8pm. Now, I cannot say that they are all rude. Matter of fact, it seemed to be one specific employee that was causing a lot of the problems, but it was affecting every customer that was walking in, waiting for a pickup order, and waiting in drive thru.This one particular employee (wish I had their name but Im not even sure they were wearing a name tag) was being so rude to the other employees (and even customers!!) and screaming and yelling all over the place. They were berating every single employee and customer in that store. The other employees were very visibly distraught and frustrated. One employee looked to be new, and they were getting every single bit of negative attitude and criticism from the screaming employee. I dont know if this person is the only bad employee, but corporate needs to visit this location and fix these issues immediately. This is a toxic environment for everyone involved.I will refuse to visit this location until I know for a fact that this issue has been resolved. I cannot even imagine working in an environment like that.
Review №7
2022-07-22Best beef steak you will ever grill if you go to the Market. And I like the ice cream here much more than even Bluebell. The flavors are just so many and almost all of them seem like they were made just for me. They dont do like other companies and have 25 kinds of chocolatey-covered, chocolate swizzle, choco crazy fudge crunch with chocolate chip....no, they make amazing and inventive flavors that represent all parts of the world and not focus on one single flavor done 2 dozen ways.Also if you are lactose intolerant, Braums is the only farm in America that only has the type of cows (A2) that make a different protein than the ones that upset your stomach, and those milk cows naturally produce much more protein in it per cup. Its hard to drink any other milk after having Braums and you will never feel that gurgly belly after smashing a big glass. ....probably why their ice cream is so amazing too, just awesome, rich whole milk. Oh and P.S. their pork breakfast sausage is to die for in breakfast tacos. Better than Jimmy or Owen by far. To sum it up, they make all their own stuff from obvious fantastic farming and ranching practices that really shows up in the quality of their meats and creams. Braums is not a fast food joint, its like an old country town that all brings the best of what they have together, to make a masterpiece of an under-appreciated turn-key market.
Review №8
2022-07-11The bathroom was a little dirty and had no paper towels or air drier but other than that, the store was clean and well stocked. The employees were nice and fast.
Review №9
2022-07-03This Braums is fighting for its existence with the nighttime ice cream crowd, but there was one employee on the ice cream line that was carrying the weight of the entire staff. The odds were completely stacked against her but she kept that place afloat. Give her a raise!
Review №10
2022-06-13Food was good but this location disappointed, the table areas didnt seem very clean there were dead Beatles on the floor, the seat we sat in had crumbs and trash in it. For there being as many workers as there were you think it wouldve been cleaner.