Kerbside pickup
Yes
Braums Ice Cream & Dairy Store in Amarillo
Categories
Location on the map
Amarillo, Randall County, Texas, US
Service options
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Takeaway
Yes
Dine-in
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Great dessert
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Coffee
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 806-356-9030
Site: http://www.braums.com/stores/ama...
Site: http://www.braums.com/stores/ama...
Opening hours
- Monday:6AM–10:45PM
- Tuesday:6AM–10:45PM
- Wednesday:6AM–10:45PM
- Thursday:6AM–10:45PM
- Friday:6AM–10:45PM
- Saturday:6AM–10:45PM
- Sunday:6AM–10:45PM
Braums Ice Cream & Dairy Store in other cities:
Comments (199)
Food was good once we got it. However we went through the drive-thru and the drink order was not right. So we had to pay the difference at the next window.
Multiple items wrong in our order. Carbonation was out on all sodas. They forgot our homey mustard. Chicken tenders were old and dried out. Pretty poor experience all around.
Good food, dood service every time. Would give it 5 stars if it would just work on being a bit cleaner in the dinning area between guests.
Always great service! & have never had a bad experience, Ill continue to go this location & would recommend it to anyone 👍
When you dont even have the decency to tell the people at the front counter waiting for service that your short staff and really busy and we will be with you as soon as we can thats terrible service. We walked out and we noticed everyone that was in line in front of us walked out behind us.
Good ice cream and mostly friendly faces. One gentleman acted as if he were lost, but maybe he was a new employee.
Ice cream was good but the burgers were not freshly made
Best ice cream ever, freshly made, creamy taste, to bad they dont come further south only certain distance but very good Ice cream in deed!!!!! 👌👍👏 I truly recommend it!!!!!
You can never go wrong with a Braums burger and crinkle cut fries. Super good, fast service, only downside was it needed a deep clean in dining area and soda bar area. Felt a bit dirty to me so we got our food to go. We will be back when we get to craving a good old fashioned burger.
Food is average, but definitely the place to go for ice cream
Never too busy great place for groceries ice cream food and breakfast highly recommended braums
Service late in the evening is very slow. I waited at the pick-up window for 8 minutes before anyone acknowledged me. I got my drinks and was asked to pull up for fresh fries. I had to wait another 3-4 minutes for the rest of my order. Food still was very good, and the ice cream is always good.
Our favorite place for ice cream and fresh foods!!💗
The guy making our shakes needs a lessons on making them. He did not mix them right and half the ice cream was clumped at the bottom of cup. Not appealing at all. The wait was no too long either.
They didnt have all flavors of ice cream. The drive thru employee couldnt remember all flavors of ice cream.. 😂
Went there for some soft serve yogurt. Would have liked to gave had the twist (both vanilla and chocolate) but for some unknown reason, they only had the chocolate. It was still wonderful and it was on sale!!
Good burgers and large selection of ice cream#goodies.
Delicious soft serve in a yummy waffle cone for an amazing price! My son said the rocky road ice cream in a waffle cone was the best!! The food menu has some great options, well have to come back to try a meal.
Great store - they need more checkout staff.
The food here is always top notch. The ice cream is awesome of course. The price is so affordable compared to other fast food places. I dont know how they keep them so low.
Fast and friendly service, delicious egg and cheese breakfast croissants
I go is this particular store, once or twice a week. The staff is very friendly! Tonight, I took my son in with me. He is in a wheelchair and we decided to order some ice cream. I believe the girls name is Chloe, that scooped our sweet treats, and when I went to pay, she had already paid for our ice cream. She said that she also has a brother in a wheelchair. So, thank you Chloe, for making our Braums experience even extra special this time!!
Super place💙the elder cashier was absolutely beautiful. She makes my day every time I see her. Full of smiles/laughter and simply just precious 💙 thank you
Blatantly taking advantage of teenagers. A job is worth a certain amount, no matter what age of the person doing the job.
None of the tables were clean, there were no straws or ketchup, and the floor doesnt look like it had been swept for quite some time. Another customer and I walked up to the front to get straws, and several employees looked at us but never offered to see if they could help us. I had to raise my voice when I went back to get ketchup. I understand when you get a rush in the store and some things run out, but my biggest deal was being looked at and making eye contact with several employees, and none of them stopped to see what I needed.
This place was filthy Shay weighted on us her apron was filthy and she had cholate smears on her arm verry rude
Very Clean! Food is good and ice cream is creamy and good 👍
Nice place for ice cream. You found different variety of ice cram here.
Always have to stop for treats in our road trips along the way
Very good burgers. Super friendly workers. Big portions. I just dont like crinkle cut fries. (Their chili bowl is great too, just tried that one.)
Really great icecream selection and super nice staff! The prices are pretty reasonable. They also have fast food type items and grocery selection.
Burger was a little dry but cherry limeade was on point
VERY bad experience, my family and i came in to get a cone of ice cream this evening, there were about 7 employees but the majority of them would walk by and stare at the line waiting for ice cream, they would help a customer here and there to order food or they would fulfill the drive through orders, but totally neglected the ice cream line, many families ended up leaving from behind us because of the wait, and then finally after 20 minutes of waiting (and being the second in line) a man from behind us in line came up to the front to point out the line of customers waiting, even though i’m sure they knew after making eye contact with them on multiple occasions. Finally, after the man pointed out the line a lady started to serve us but had a very bad attitude a was very rude every time we asked her a question.
Chocolate shake yummy. Best cottage cheese and milk. Great place for breakfast. I live in southern new mexico so when im close to a brahms i grab some cottage cheese and milk and take it home.
Bought the Braums Greek yogurt, blueberry flavor. It was soupy, and when I stirred it, there were no blueberries,. So, I assumed it was just blueberry flavor. Oh, but then I found one blueberry and some blueberry skin. Way to half-arse it, Braums.
I had never heard of Braumss before but a friend swore that it was the best burger in all of the land. Id been contemplating stopping at a Whataburger just because of Texas but Im glad I waited for this instead. The burgers are great and the shake was also fantastic. If Im ever through their territory again I will definitely make a point to stop.
Service was good and ice cream was alright but oh my god the restaurant was extremely filthy. No cleanliness at all. Definitely won’t be back.
After today, I think this is the worse Braums location in town. I ordered 4 strawberry shortcake sundaes, $15.11. 1st of all the girl in the window tried to hand them to us 1 by 1. I had to ask for a sack. She still handed us 1, claiming the lid would not stay on. The sundaes are all SLOPPED together. They look very unappetizing! How do you have a sundae dish and the lids dont fit and people have to drive home with them. Plus we received no spoons or napkins. I believe the adult management, if there is any at this location, needs to train their preschool workers and teach them some customer service skills, and how to prepare the items on Braums menu and make it appealing for the customers to want to eat it after they have paid their hard earned money. I guess presentation still means something in the restaurant business......
I have always loved Braums and all they offer, however at this location I had to wait over 13 mins to check out 2 grocery items. There were plenty of employees who could have helped me, but even after asking several times, I was ignored for just over 13 mins.
Really good place to eat never had it before and when I did it was it a good time and the whataburger was delicious
Very good ice cream!
Stopped while taveling from Missouri to Tuscon. Used the drive through and ordered cheese burger, fries and a shake. Quick service, polite employees and great food. I love Culvers but this might be a little better.
Salad had a lot of aged lettuce. Ordered a malt but got a shake.
Best price on milk in town, and some delicious ice cream too. I wish my local stores were more proactive with making changes as it took them an embarrassingly long time to activate the chip reader on their credit card machine, and their response to the pandemic has been lagging behind other business of all sizes. Besides that, if you need a gallon of milk, some ice cream or a quick pick me up, hard to go wrong with these guys.
Service was pretty good, so was the food. I have no complaints however burgers arnt my cup of tea as of right now. However thats most likely not my fault
Kinda slow but very friendly and the place was clean
The hamburgers for like Jack in the Box it was unique it feel like a small grocery store inside this place too. I like the hardware you got the mail you can have a milkshake instead of a Coke or some like that
The worst place to eat! The girls were touching their hair & face’ while serving ice cream! Some employees were wearing face mask, most were not!! The inside was absolutely dirty. First time trying, & will not being going back!!
The family and I truly love this Braums. Really the only thing we have noticed which is different than other ones is the amount of frozen yogurt you get when they are busy. If the lines are long you get much less, sometimes it does not even reach the top of the cone. When slow its overflowing so we eat there enough for it to even out lol.
The food here is good, sometimes you will have to ask for fresh gravy because they cant see that its rather old and gross looking, this location seemed to have trouble keeping the tables wiped down though, I had grabbed the cleaner and paper towels from a near by table to clean the one I wanted. Burger and ice cream were still excellent and I dont mind helping a bit too ensure my family has a clean table.
Absolutely the best 🍨 ice cream you can get ever! They have so many different flavors to choose from and its all made by them from them! Everything it takes to make it is grown or raised at there own farms in Oklahoma! Best place to take kids for ice cream best place for ice cream best ice cream period! I prefer mint chocolate chip shakes!
Braums is always a must stop. Shakes are the best.
My childhood favorite ice cream
Went through the drive thru on March 24th for some ice cream. None of the employees were wearing masks, including those who were preparing the food. So, we threw the ice cream away and went to Dairy Queen on Soncy, where the employees were all wearing masks, correctly, I should add. Noses covered and all that. I guess well be going to DQ from now on.
When food is fresh its great but very seldom is
In the midst of a remodel. The line was crazy...note that if you are ordering food and not just ice cream, the line is often Very short, so read the signs over the counter.Overall, everyone was satisfied with their fast food and the ice cream was good. It is cool that you can get a milkshake with your combo
Great food and reasonable prices
I got the chicken dinner. The fries were awful. The biscuit is a joke. The chicken was pretty good. Will not but it again. The strawberry shake was the best thing about it. My husband got a double cheeseburger and it looked good.
The frozen yogurt machine was not working but they charged us anyway but they did give us ice cream. And my friend had a salad and she said it was gross. The lettuce was brown and it had pineapples and blueberries and cottage cheese and she said it was NOT a good combination. I was happy with my burger and fries.
The food and ice cream is great here, staff is normally very friendly. There is one guy that always works Friday lunch shift on the sandwich counter that is pretty brusk and makes it sound like you have to get a milkshake with your meal. You dont have to get a milk shake you can get a soda if you want. Other than that particular employee would give 5 stars.
Customer service is awful. Employees seem disorganized and confused. They will walk past customers standing at the counter and won’t acknowledge their existence. Ice cream was okay, the ones they made correctly, nothing spectacular.
Glass around booths very dirty. Flies everywhere.walls around booths need cleaning. Vents are filthy. Food was good. Good price.
Nice fresh food at good price. Friendly staff. Great atmosphere.
Thank goodness the temperature isnt freezing in there, so you can enjoy youre meal. You really need to change your Strawberry poppyseed salad. There is too much wilted salad in there with the hearts in there. Otherwise the manager, Lisa is awesome.
Excellent service and great food! Such a unique concept to put a mini market inside a fast food restaurant where the main attraction is good quality, super affordable ice cream. Will absolutely make my way back here again, we had a great time.
We went to get ice cream tonight and the drive thru was the worst experience. Everyone working seemed to be inconvenienced by a simple ice cream order. We wont be back to this location.
They make the best freezes. I wish I could tell you more about this Braums, but Im usually running errands and dont have time to eat. I can say that the people running the drive thru have always been very friendly.
THANK YOU BECCA FOR BEING SO KIND FOR US. I was so upset at the horrific way we were treated at the Holiday Inn, and you were such a blessing to us. I appreciate your kindness, and the sacrifices and service you and your family made during your husbands military service and your families support of him and other Veterans. The food here is great, hot and the prices are great. Best milk, ice cream, and ice too. WE LOVE BRAUMS
Good salad. Good ice cream. Clean place. Nice ladies bathroom.
Frozen yogurt twist are my favorite.
Just went through drive thru 15 minutes ago..tired from work wanted a hot burger and fries...i get home 3 minutes away after Ieft this location....fries cold and hard...burger semi warm cheese looks like a thick slice out of refrigerator cold...I was too tired to drive back up there but thats my money spent and i had to give it to the dogs...I will call Manager in morning. Thats not how Braums I like does it....wont come back to this location unless they make it right....it was frustrating after a long day!
In my opinion this is the best braums in amarillo
Very good Service and The employees there are very awesome specially the manager Veronica they treat you like they’ve known you their whole lives which makes it feel like a place you can go back and chill also the service is pretty fast pretty clean place but sometimes the customer can be rude to the employees .......some people really need to learn to respect other’s ....it’s not the employees fault you are having a bad day
Good hot food and service was good.
I would give this place negative stars if I could! My mother is A HEALTHCARE WORKER who has been killing herself during this pandemic tested positive for COVID today. She found out right before Christmas that she would be celebrating alone because she put herself at risk helping others! She went through this Braum’s drive through FOR MILK (because she hasn’t had time to grocery shop) with a N95 mask, gloves and wipes so she could wipe her card before handing it off but was REFUSED service. The manager told my mom that they would not serve her because she would infect the staff and to get out of there drive through! I will never support any braum’s again!
Not happy with experience at this store. I ordered a burger w/o onions as I am allergic. I did look at the receipt to verify that the onions were removed from my burgers. Ordered other food for my family. Took store a extended time to get food ready and when it was ready, the guy comes out from behind the counter and hollers across the store for the people that ordered a medium and a large chocolate shake. I get up and take the shakes and ask about the rest of my food. Kid gives me this quizzical look so, I pull the receipt out of my pocket and show it to him. He apologized and went to get my food. Which by the way was at the drive up window. I did not check the food before I left as they had taken a long time to get it ready and I needed to get home to feed my kids. After I got home, got the kids fed, and got to open my burger, I found onions on my burger that I had to remove before I could eat. If I had not checked this burger and just started eating it I would be very sick now. I will not go back to this store. The kids here are extreamly unprofessional and obviously cannot read simple instructions.
A true Oklahoma/Texas gem and a must-stop every time we come home! I dream of Braums ice cream when Im out of state. Premium quality, delicious flavors, and excellent prices! They also make great burgers, shakes, malts, banana splits and sundaes!
Pretty dissapointed, I had a two scoop sundae with hot fudge. No whipped cream, no cherry. I had to ask for whipped cream and had very little topping. He put it in the wrong container to begin with then dumped it into a long plastic dish. My friends was just as bad, we ate them and left but she said she wouldnt be back.
My absolute favorite ice cream...EVER!!
Stopped here coming back from our Colorado trip. Not once had I encountered such horrible customer service. Ordered for a family of 6, no special orders keeping it simple. Guy taking order slammed every cup on the counter top before giving them to us. Got mad when we asked for ice (coke machine was out of ice). Got our order and they were missing a burger so my son went and told the assistant manager. She didnt believe him so she went to our table and counted the burgers. Making it look like we were trying to steal or something. Then we she realized we were missing a burger she went and got it slammed the tray on the table to where fries went everywhere. Thats not the worse part. While we were there a guy came in an ordered and ice cream cone. Got his cone, walked out, came back in. Gave back the cone and guy at ice cream counter dumps the ice cream from the cone back into the ice cream box in the freezer. Then wipes the cone with paper towels and when about to refill it with ice cream the guy tells him I dont want that cone and the guy at counter get mad and chunks the cone. How many times does that happen? Ice cream that has already been served dumped back into the containers. Will not ever come back to this Braums.
Clean, good service, good food.
Inside dining or drive thru window. Has a small grocery store . Basic fast food menu. If you like ice cream great selections
I love Braums so much, but I feel I must comment on our treatment on our last visit. The young man behind the counter acted like he had a personal problem with my friend. My friend suffered a traumatic event recently and is getting back into the public.My friend was looking at the menu in no particular line when the young man barked at him (past many in line) to stand in a specific line. When he tried to order the man continued to berate him and sent him to another line. Then he went into an animated very loud lecture to this 50 year old man, once again in front of many customers.We ate our food, not as good as I remembered Braums burgers to be, and picked up some things from the market. The RUDE young man had changed registers and continued his animosity towards both of us.I spend about 30% of my food budget at Braums every month. I am rethinking that now.Im sure there is a job that this abhorrent child is suited to. Maybe not customer service.All human beings deserve respect, and at times, patience.I tried to reach the restaurant to handle this less publicly, but got no answer.
DEE--LISH--USS!! So very good. Worth the trip to this place [hands down]. I ALWAYS get great customer service at this Braums near 34th & Coulter. Amazing just how nice they are. Their burgers are so very tasty, kind of addicted to them, but their crinkle cut fries?! *Some of the Best in town!!* with the most perfect crispyness to them---not too soft, not too crisp or overcooked, their fries and burgers are Delicious! Reminds you totally of the old Drive-In greasy but oh so tasty burgers. Their shakes are the best, creamy and tasty as ever. I seriously Love their shakes. And the ice cream? great quality, creamy and delicious--sooo many flavors( I Love their sundaes) AND their small grocery store inside with cheaper priced Milk? Perfect. Great array of food, both refrigerated and dry, for the small grocery store it is on one side of Braums inside. Absolutely love going here, for a quick Yummy combo meal, ice cream, or groceries.
They carry a lot more than just ice cream! Its like a mini grocery store with high quality products and good prices!
Great service! When we asked for icecream one of the employees was very generous with the give out and we gave him the cash that we had on hand as a tip, would definitely recommend
Another Failed experience at this location. Was asked to pull forward and drive up and wait. So Waited 20minutes for my shake to melt and too wait for my food finally received my food it was all cold. Wish they would fix these consistent problems with service and food quality.
Would never get a burger at Braum’s but my husband wanted a shake, so I went to the Braum’s on 34th. THAT PLACE IS FILTHY! I was in the drive thru. The pick up window was covered in old ice cream. It was clear it’s been there a while. I could see inside and the walls had ice cream and other food on them. The big window all the way through the restaurant has clearly not been cleaned in a long time.My burger had old wilted lettuce. I picked it off and ate the rest because I was very hungry. Keeping my fingers crossed I don’t get sick.How hard is it to just keep your place clean.
Normally Braums is excellent. Our order was all wrong, took 3 times to get part of it right. We let the other go. Braums Staff had attitude, because we wanted the order right. We explained 3 times, but appeared that they werent listening, and just wanted us to move on. Still really like Braums, just wont return to this one.
The ladies working the drive thru were very short with us, and refused to be helpful at all. We left without ordering because they made the whole situation much more difficult than it could have been. Ill bypass this location from now on.
This is the Braums Ice Cream restaurant on S. Coulter Street in Amarillo, TX. Easy access off the highway and theres a gas station on the corner, making it easy to fill up and eat. This Braums has a drive through. The food is good, burgers, and chicken tenders, and fries, and the ice cream is wonderful! Every time I visit Amarillo, I make it a point to stop and get a banana split! It is huge and made with real ice cream, so delicious! A scoop of strawberry ice cream, a scoop of chocolate ice cream, a scoop of vanilla, real strawberries and sauce, real pineapples and sauce, chocolate syrup, marshmallow syrup, whipped cream, and maraschino cherries and nuts on top. Truly decadent and delicious! Biggest split Ive ever seen! My sister ordered a strawberry shortcake sundae. Huge! Shortcake on bottom, ice cream, strawberries and strawberry sauce all over it, whipped cream on top. Delicious!
Great food with Ice cream, Sundaes, shakes, burgers, and fries, but occasionally some orders are flubbed such as a burger being served with pickles even though they were requested otherwise. Overall great service and prices for the region.
Ice cream quality is absolutely there, atmosphere is from days gone by, and their service was prompt. Not sure that i can attest to their overall value, just a little pricey, just a little...
Perfect stop on our road trip. We got dinner and did some shopping for our breakfast and lunch. Burger, fries and real milk shake for $5.89 and a chicken Waldorf salad for $5.49. All was tasty.
I have never been here before, but I will definitely look for one of these the next time I am in town. Where else can you get a good burger fries and a shake and shop for natural foods.
Great store. Clean and friendly staff.
Didnt try much else of the menu. However the bag of burgers was an absolute deal. My only complaint was not enough condiments on the burgers itself.
2 stars only because of shakes, they dont state they upcharge for shakes even though it says shake or drink, the food wasnt good at all, and the upcharges were horrible, I only recommend for ice cream.
Terrible service def don’t recommend going inside better off across the parking lot at sonic, very disrespectful and had an attitude when we stood in line for 20 minutes like as if we were the bad guys for staying ( no they weren’t closing )
Milk shakes are awesome
Usually pleased when I come to Braums. Thus time the lady couldnt even get out ICE CREAM order right! Ill do everything I can to avoid this location in the future.
Great sandwich, great milkshake, returned my fries because they werent fresh. The fresh order was delivered to my table by a very friendly employee. Good experience overall.
Went there with my familiy, waited for about 20 min , the people working there where completely ignoring us, the place was a complete mess, filthy and the personel rude
Great food great people
So sorry we dont have one in Colorado Springs - ice cream is always delicious!
Great service. Cashier was friendly, my order was ready within minutes
What can I say? Ice cream! Tasty ice cream in many varieties! The burgers are good too.The milk is high quality and as cheap as the grocery stores.
The food here is awesome and I definitely got my moneys worth! The staff was very friendly and efficient at their job. Ill definitely be back
Great place for ice cream! Food is good too. Customer service is often less than friendly though 🙁
Great burgers and ice cream especially for the price. 3 regular sized double scoop cups for $5.35. Compare that to say orange leaf....
Clean store. Great help that was taking care of a big order without being flustered. His co worker finally came out to help, who was just as courteous. Prices good on yogurt.
I worked here in high school; there was always attention paid to fast service and quality food. The grocery products are very good too. The milk was second to none
Always a great place to grab a shake and shop for ice cream a great selection changes seasonally so always look through all the ice cream flavors in the store.
Pretty good burgers, good ice cream. Not cheap or expensive.
Best food i have ever eaten. I highly recommend the seasonal shakes. They have short lines and youre getting a bargain for the quality. Plus it is also a store.
Terrific Mushroom Swiss Burger, old fashioned burgers and crispy chicken sandwiches! Their old fashioned banana splits and chocolate yogurt waffle cones are the best!
Always a good stop for burgers and ice cream. Plus they have a small grocery store inside if you need anything to take home with you. Always good food.
I rarely visit Amarillo without stopping at this location. Great food, quick service, and a clean restaurant. The restrooms are slightly hidden from the dining room, but I really like the layout of the restaurant.
Always enjoy coming here. My family and I love everything about this place, the food, the atmosphere, the service, and of course the ice cream!!!!
Consistently good ice cream.
Assistant mgr Tammy is amazing. The staff respects her and the customers love her. She has everyone working like a team should. Professional, clean environment and encouraging and up beat staff.
Fantastic ice cream, but long line. The employees are great!
Friendly and courteous staff. Even when I only come for my A2 milk.
Terrible service. Chose a fast food over full service and left an hour and a half later. Nothing fast about that. Ice cream customers were definitely the priority over dinner orders.
They have the best burgers in town,and I have a choice chocolate malt or soda I usually get both and I love their fries and excellent service.
The food was terrible I just now ate there and the food was gross they serve bad cheese and there chicken wasnt even cooked all the way I want to throw up after eating there I suggest nobody goes there. I ordered a crispy chicken sandwich and they got me a grilled chicken sandwich. The cheese was rubbery and there mayo wasnt even mayo at all
Great ice cream but dont go after 9 because their frozen yogurt machine beaks down at that time every night
Butter pecan dipped in cone gotta have it.
Great food and great friendly service!
Normally, they are great. This particular visit I made eye contact with at least 4 employees, who were doing nothing important, during my 30 minute wait in line.
Awesome food and ice cream
Took 30 minutes to get to the window and get my food. Cashier was not in a very good mood, seemed distracted
Ice cream is good. Service is kinda rude and to me it seems the burgers aren’t what they used to be. They changed their meat or something!
It took 45 mins to get 2 burgers and 2 ice creams!! Got home, ice cream is wrong, fries are cold and burgers are soggy!!
Its Braums. I like braums. However lately they keep selling me bad vegetables and goods from the grocery side of things. I purchased a bag of carrots, got home and opened them up to put in my chicken and they were rotten. Not the first time its happened either.
Poor. Couldnt get the order right, person behind the counter was not paying attention when we talked to her. Find somewhere else.
Drive thru was super busy and out of cookie dough ice cream
Couldnt wait to eat this, We moved to Michigan and NO Braums :,( Came back home and 1st stop is Braums! Just as delicious as it was 6 years ago! Staff was so kind. Amazing prices!
The burgers are amazing and so juicy! The many ice cream flavors and market make it a great experience
Nothing like their biscuits and gravy. Also the little store inside has got a great selection of fresh vegetables and fruits and Braums milk cant be beat.
As good as any I have visited. Great service. Excellent salad. Good cherry lime.
Very tasty 😋 great burger. great staff. Funny memory 😅😜
Love the ice creams!!!
It was fast service but the construction was super loud ... I could barely speak and enjoy myself there, andI wish that maybe they could have moved it to a time when maybe they were closed or even shut down a couple days that week to where they werent interrupting time there
I did not eat here, but two of our party who did may have gotten food poisoning from eating a salad here.
I ordered chicken strip meal. It was fresh and surprisingly good. The bathrooms are a little sketchy but the staff was friendly.
Great shakes and burgers for a good price ! The best milk you can buy !
Went to this location on Saturday...Horrible Horrible SERVICE...i was coming from work and decided to stop and get my son some food and a ice cream cone...well im by my self and could no way carry the cone and drive..so i asked the lady that helped me if i can get a cup to put the cone in there...and she at first ignored me..and another employee went and told her that i needed a cup..and the lady said well have to charge for the cup..and of course i said ok thats fine..well when i finally noticed she had charged me for a lg coke..she didnt have to be a jerk to me..next Time i wont be coming to this location. NO CUSTOMER SERVICE AT ALL!!!!
Store was clean and service fast.
Lady was super rude when asking my order
Waited for 12 minutes in drive thru with 1 car in front of me. Burger was cold and fries were barely warm and no napkins in bag.
Best chocolate malts for the price. They have a small local goods grocery store inside. Also try their brownie fudge sundae!
It was quick easy and delicious. Staff was friendly and quick to whip out the orders. Will be back again for sure.
Love Braums! This location was delicious and clean, but I would have preferred if ALL employees would wear gloves and the food.
I love their ice cream! I always went to braums as a kid and it is still one of my favorite places.
Love the freshness of everything.Great service and great acomadations.Wish they would expand like the store on 34th.You could buy everything you wanted.No need to go to a grocery store...
Lemon Blueberry Cake Milkshake and a Pumpkin Malt!! Outstanding! So yummy!
So nice to get a frozen yogurt every now & then. Plus theyve got great prices over the summer, too!
Has great ice cream and good burgers, a little pricey but in my opinion, its worth it!
Great food. Great atmosphere, and great service. Always a family favorite place to enjoy quality time together.
Service was good. Always very clean and the ice cream was as always delicious.
Great food and service
Love Braums they are not where I currently live so every time I am near I stop. I have never had a bad experience at any Braums
Always wonderful food, they just need more help
Waited in for slow car in front of me. Then was handed a melting cone. Not good.
Pretty consistently good. I order my stuff dry with pepperjack as they get a little heavy handed with the sauces.
Super sweet staff! Hot chocolate ice cream is the best!
Always great stop for ice cream! Food is great as well! Very good burgers
Visited last night with my wife. The girl who made our ice cream had a mask on....down around her chin. Why bother?
The best. Worth the trip from Seattle. Best burgers, shakes and fry combo anywhere with always great service.
Great ice cream, very reasonably priced!!!
Always go for their yogurt ice cream it so yummy and the food there is good
We always stop here when we visit Amarillo their food is great! Crinkle fries are my favorite.
Great place to get ice cream! Cheap and lots of choices!
The the French fries and hamburgers here are always great.
I only go for the ice cream and the milk I dont really care for their burgers but their ice cream is top-notch
I guess braums likes there cheese cold and unmelted. My burger never seems fresh...
Great ice cream and customer service!
Awesome and great food!
Tammy was very friendly and determined to make sure our visit was the best. Fresh food.
Ice cream is great, the food is pretty great too, place is somewhat clean. Service is ok
Food is always great, even better to top off a meal with delicious Ice cream!
Good but the employees are always distracted when taking my order
Store on s western left a nickle in my wifes ice cream did nothing about itStore on 34 th took my groups order but mineJust stood there .
Nice market. Good food. Ice cream food but service area is usually a mess.
Tons of ice cream flavors sold here. Theres even a market for food. Tons of seating available.
We only shopped the store but the employees were great! Store was cleanand fairly well stocked.
Service with a smile and I love there chocolate with almond ice cream
Parked us for 20 minutes while a string of cars went thru behind us. We ordered two hamburgers. Ridiculous
Total reviews rating 4.3
199 Reviews for Braums Ice Cream & Dairy Store 2023:
Review №1
2022-07-03Should have went to what a burger. Food was cold Drive thru take out employee just handed our sack of food didn’t say one word. We check our food and cold fries. We waited for her to recognize we were there and she opened the window we said our fries where cold she took them back and gave us more shut window didn’t say anything and walked away. We never had the chance to ask for better burgers. So say customer service. I will be calling corporate!
Review №2
2021-04-12Food and ice cream are delicious. I love the story behind their retail stores but basically, all stores have to be within 300 miles of their farm. Their retail locations are part fast food and part store. This is the only place you can get their dairy products such as milk or ice cream. Their cheeseburgers are delicious and all the beef used comes from their farm in Oklahoma.
Review №3
2022-07-07Always amazing ice cream and I love to stop ama pick up my milk here.
Review №4
2022-06-27I run in the store at 10:39pm, I asked what time they close. He says 10:45. Whatcha need. Custom creation, I say.No Problem!. I go to the market area, at check out, he brings my milkshake to me. Not.kne complaint. He had a calm smile and said he gave me a discount.Love the southern hospitality!
Review №5
2022-06-13The window lady was very rude. I asked to changed the ice cream on a banana split and it was such an inconvenience for her. I asked her for a manager and she said she was a manager, turns out she was lying when i went inside she lied about being a manager. Definitely wont be going back. 34th and coulter in Amarillo Texas is absolutely atrocious.
Review №6
2022-06-09Ate breakfast there it was fast frienf ly service, clean & very reasonable & tasty 😋Got a Banana Split there last year ..it was Soo BIG I could hardly eat It all after my sandwich. IT was VERY GOOD..ICE CREAM DIPS were HUGE, Great Toppings
Review №7
2022-07-23Im vegetarian everytime I order its a big ordeal. Placing meat on the side or adding vegetables 🤔 not big things but to braurms Im asking for something out of this world!
Review №8
2019-10-25This is a great place to stop for quick lunch or supper. Lots of quality foods nice vegetables. The dairy items are fantastic.Grabbed a frozen yogurt also. Only a $1. Right now.
Review №9
2022-02-11The workers are always very courteous on every visit. Im not sure who to fault for there not being utensils or condiments placed in the bag for to go orders, but that has happened on multiple occasions. That is why there are only 4 stars.
Review №10
2022-02-23I love the Fresh Market at Braums! They have very fresh fruit and breads. Also, we love the wide variety of ice cream! The food from the drive thru is always delicious!