Brittain Plumbing in Georgetown

Review №1

2022-04-04

Terrible company, do not recommend, 0 stars. This is from owner, front office, to pricing. Plumbing work completed. Deceptive pricing, it’s a quote $140 labor per hour on phone. Then when job is complete, it’s charge for travel to site, tool charge, etc… Owner states it’s industry practice and cost of doing business. She is the opposite of friendly and excellent customer service. Go elsewhere.

Review №2

2022-05-27

Excellent customer service! Steve, the owner and the staff are always so kind and willing to lend a hand. Multiple times theyve steered me in the right direction! Thanks Brittain Team.

Review №3

2022-06-21

They get to stuff fast and very affortable. I have used them for years and will continue to do so.

Review №4

2020-11-04

Many years ago, Mr. Brittain rescued us from a hot water heater that was spewing hot water directly at us. I have never wavered and always choose Brittain for plumbing service. Zach and Jared just completed installation of my new water heater in record time. I was amazed that they arrived so early in the day which leaves me plenty of time to do other things today. The water heater location had already been moved from the attic to the garage so the leak was heading out onto the driveway not through the ceiling. Zach and Jared were prompt, efficient, polite and professional. I am extremely pleased with their service. The ladies who handled my call were also helpful and pleasant. I will continue to give all of my plumbing business to Brittain Plumbing. Thanks for such great and prompt service!

Review №5

2020-03-23

Horrible service. Charged us to look around our house for 20 minutes (charged us for 30 minutes and the 8 minutes he spent on the phone to his boss asking if he should charge us). Only to find no result and leave. We will never do business with these people again and will never recommend them. How can you feel good about charging someone when you complete no service? At the most, charge us for the 20 minutes you looked around, not the time you spent on the phone.

Review №6

2020-01-28

We needed a pressure regulator replaced as the old one went crazy and was allowing way too much pressure into our home. This could have been a disaster with the plumbing & fixtures. I called Brittain only to find they were booked up for a week but after explaining to the lady who answered the phone, she had Mike out here within hours. Mike was great and knew what he was doing. Got it changed in an hour !!I cant say enough about Mike & Brittain Plumbing !Richard Floores

Review №7

2017-09-28

Brittain Plumbing responded to an emergency repair when noone else would even try.I cant say enough great accolades about his company; from his office staff to his plumbing crew. They turned a nightmare into a very pleasant experience.His crew, Mike & John were the epitome of professionalism. They were prompt, knowledgeable, hardworking, respectful and kind.Brittain has been my plumber for 22 years for a reason! They have continually given me consistent awesome service.Thank you Steve and Cindy!!!!

Review №8

2018-07-12

Although no work was done, the owner was honest and gave me a less expensive solution to my problem that didnt require plumbing work. I greatly appreciate the honesty and integrity he showed. Brittain will be the first plumber I call should I ever need any plumbing work.

Review №9

2018-07-26

Its pretty tough for me to give give 5 stars, and these guys probably deserve it. They showed up when they said they would and got the new kitchen faucet installed. I couldnt get a bolt off from under the counter. It just seemed a little pricey to me, but I am admittedly a tight-wad. Ill call them again next time.

Review №10

2021-10-08

I recommend Brttain Plumbing. Ive used them twice in the last two weeks, and both times they have been professional, quick, and thorough.