BUGCO Pest Control San Antonio in San Antonio
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San Antonio, Bexar County, Texas, US
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Site: https://bugco.org/san-antonio/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:9AM–2PM
- Sunday:Closed
Our technician, John Lopez, was great! He was very friendly and professional. He did an excellent job and was on-time to our appointment. He explained everything to us step-by-step. I always recommend BUGCO to our family and friends, and will be sure they ask for John by name!
We’ve had a great experience with Bugco. Moving from up north we didn’t fully understand how important pest control is in Texas. That was until we moved into a foreclosure that was vacant for months. My wife is not a fan of all the spiders, ants a d everything else. John the service person who takes care of our property is always very helpful and informative!
A very good company! Their employees are knowledgeable and professional. They arrive on time and are always able to express what needs to be done in the clear and concise manner. I’ve been using them in my home for three years and never had a pest problem since they started servicing my home.
We have a huge problem with ants getting into the a/c unit and shutting it down, which is just wonderful in the hot weather. The first time it happened, we immediately called BugCo and they sent Brandon out to us. He was just wonderful in explaining what needed to be done and how often it should be repeated. We make sure that we request him every time we schedule an appointment.
The technician who serviced my house for small ants didnt seem to know what he was doing. He could not really answer questions. My guess was it was his first day on the job and lacked training. I saw absolutely no reduction in the number of ants in the house as well. I even waited over a week to write to make sure I wasnt jumping the gun with my judgement of the results.
Technician Garland Heard is an amazing guy who does a great job, each and every time. He takes his time explaining what hes doing and always very professional. Weve been with BUGCO for over 10 years and Garland truly stands out from the rest. Please continue to send this tech each time he visits to service my home. Thanks for your help Garland.
Recently initiated services and very satisfied within the first couple days. Charles was the technician and he was very attentive and informative in our pest control needs. I didnt even know that we had scorpions and then two days later, dead ones turned up IN THE HOUSE! Very happy with the immediate results so far!
I must say everything was fantastic from scheduling my appointment to the inspection. I was greeted by two gentlemen Josh and Robert both men were very knowledgeable.A big thanks to Robert who was very professional and took his time explaining the process to me. I’ve got to say Bugco has gained a customer for life.
Charles came to my house today for pest control treatment. He did an excellent job walking the house with me and explaining all the details. I gave him the business on the spot for his straight forward recommendations and genuine honest suggestions. Very professional and did an excellent job. I highly recommend Charles.
Y’all are just absolutely amazing I’ve met both Charles and Josh. Our last tech josh was just an absolute darling. He was very thorough and even thorough these crazy times he was very respectful to my son. He’s been in home with no interaction and when josh came he followed everywhere with a million bug questions and josh even let him carry his mirror and showed him where to look for bugs. Eventually they led to talking about video games. Both these gentlemen are great. BUGCO keep sending people like this, people underestimate the feeling of comfortability of having a stranger in your home and being comfortable. Great price even better customer service. Josh is now known as the fun bug guy in our home now . Thank y’all for coming in our homes with masks and being safe.
Andrew Cantu came to do extermination . ExcellentDid inside home n outside . Was very knowledgeableHe set up my quarterly for rest of year. He also told me about the mosquito repellant system you offer through your company. About the great reviews on the system . So I will be looking at purchasing this in the very near future. Again Thank you for your excellent service .
Great experience with BugCo. We had no problem scheduling a quick service that worked for our busy schedule. When BugCo came to our home they were respectful of our space and ensured we were aware of the actions being taken. We have multiple cats and were worried about the effects the chemicals would have, but the spray dried quickly and it wasnt an issue. We also had an ant problem in the yard and home, after the spray service and yard treatment we havent had any problems since. Looking forward to having my home pest free for the foreseeable future!
Easy to schedule, on time, fast and friendly service. They provide service here in Boerne, Texas! Price is right and we havent had a bug problem in years. Love this company, especially John, the man that services our home. Highly recommend their regular service plan if you want a bug free home.
Charles came by and treated our home today. He also called ahead to let me know he was on his way and showed up when he said he was. Very helpful and enjoyed visiting with him. He was very thorough with his treatment inside and outside of our home. Great service and i would recommend and/or use them again. Thanks!
I have been using Bugco for a couple years now. They are fantastic. I have had no bug problems at all and I live in a pretty old house. The technicians are very professional and the customer service people are polite and accommodating. A tad bit on the pricier end for their year round service but I highly recommend them.
Charles Howard completed my services today. He was very friendly and did an outstanding job servicing the inside and outside of my home. He kept me well inform on when he was arriving and he actually got the job done earlier then expected. Bugco needs more employees like Charles.
Charles came out to inspect my home and provide pest control services. He was courteous, friendly, easy to talk to, professional, and timely in both his arrival and speedy service.I was happy with the outcome of services provided and the promise of pest removal was a success. At the time I was having an ant issue in one upstairs bathroom. Since using Bugco, the ants have not returned! Thank you!!Highly recommend!
I just started using Bugco last year and they have been great. Very attentive and helpful. They service technician they sent over names John was awesome and even got me set up with a Quarterly maintenance service at a great price. I would recommend their service to others.
We have been using BugCo many years. They recently were bought by a new company, and their services were not the same. I finally decided to give BugCo a second chance, as I managed multiple properties, and I do not have time for inconsistency. I was connected with DJ, Call Center Agent. He does a great job on managing my service requests and processing our payments. However, I was not satisfied with certain technicians that serviced our properties since they failed to inform me of other pest concerns and did not sprayed the property correctly leaving a large part of the home unsprayed for German Roaches to run free. DJ was able to address our concerns, and sent a new technician. Agent Charles Howard performed at top excellent expectation! He was very communicative regarding out services and took time to explain any other foreseen concerns. I would like Technician Charles to service all future request. I hope we can continue to work with BugCo while expecting top service.
Had a very very thorough indoor and outdoor initial treatment. A few weeks later noticed some return in activity (apparently common the first couple of weeks after treatment). Rusty came out and did another indoor and outdoor preventative treatment as well as making some great recommendations on places of entry that could be addressed easily. Very satisfied with the service!
BUGCO came highly recommended by several colleagues and I must say everything was seamless from my initial call and scheduling my appointment to the inspection. A big thanks to Charles who was very punctual,professional and took his time explaining the process to me. I would highly recommend BUGCO for your pest control needs.
I have a lot of bugs died in front of windows, the first time of service they did spray all windows and all rooms, but later they refused to spray windows and rooms anymore. Called the customer service the cooperative manager just yelled at me by the phone, and said they won’t spray those areas, also said there is no any pet control service would do it either.Very disappointed for the service and attitude. Strongly recommend don’t use this company.2019
Wow!! James was AMAZING! He really took the stress out if this entire process and left me feeling relieved. I loved that he was punctual, filled with personality (which made me feel better emotionally with everything going on) and I LOVED even more that if he didnt know something, he reached out to a senior in the company for help! All too often, we see people make mistakes and act like they know it all when they dont. This made me feel even more confident. He even helped me with my groceries!!! Lol. THANK YOU BUGCO!!!!!!!!!!!!!
Extremely happy with their service.I’ve had no issues with nasty creatures and I know it’s because of their service. Technicians are always friendly and always extremely knowledgeable. Their prices are very competitive and I couldn’t be happier overall. I’m so glad I found them!
We moved into a house with roof rats which was unsettling. But Charles at Bugco made a plan, explained the steps and work and we have already seen results in just 2 weeks! It’s a process to get roof rats out of your attic but if you use Bugco they can meet your budget and, for us, Charles has exceeded our expectations.
Brooke and Rusty came last week to do my quarterly service of inside and outside pest control. This week, due to weather, they came back to fog for mosquitos. They also checked for spiders on my deck and sprayed just a little for them. They found a dead bird that hit my window and hauled that away. Needless to say, I got the best! Both were courteous and professional. Thank you Bugco for being my pest service since June of 2016.
I worked with 2 other bug companies before using Bugco. I tried for 2 years to get rid of my neighbors bugs that came over when they remodeled their newly purchased home.The other companies came out up to every three weeks for months. The bugs persisted.When Bugco came out, the bugs decreased dramatically. By the second quarter visit, I was seeing less than 1 per week. As of my 3rd quarterly visit, I have seen absolutely NO bugs. None in 3 months. I just had my 4th quarterly visit and still no bugs. Thank goodness for Bugco! Ill be certain to keep up with my quarterly visits...as I always have.
Charles has been to my house twice previously for termite treatments (2016) and most recently to place a non-kill trap for the opossum or skunk that took up residence under my deck after all the rain in September. Happily, it turned out to be an opossum who will be transported to a new location. Charles is polite and knowledgeable. He has been easy to communicate with via text during this journey to catch the opossum.
Charles Howard and Ruben Gallegos from Bugco Bugco san antonio came and did my post control inside and outside my house today,6-22-18 they both are very PROFESSIONAL and courteous. There work is phenomenal, they miss no spot of your home, I have seen using Bugco for over 8 years and I am still impressed at both these getalmens professunalisum and work ethic. I would strongly recommend them for you post control needs , residential and commercial. Thank you both for a job well done. Me and my family are HAPPY CUSTOMERS
At first we thought they were great. However, out of nowhere we have had a major ant problem. It started in our microwave and kitchen of all places. The ants were coming in through the walls and going into the microwave. We had a guy come out and spray outside and in the house, it helped for all of two days. After a week of non stop ants we called and they came out again. This time a different guy came out and put down some kind of sticky stuff along the walls downstairs. The ants seem to be in our walls which is wierd to us because we dont know how they got there and our house is not even three years old. This was suppose to keep the ants from coming in. While the guy was at our house my husband tried telling him that the ants bite and the young man basically called my husband a liar and said they were not those types of ants. Let me tell you myself, my husband and BOTH of our young children have been bitten. Well a month after they came out twice we still have a MAJOR ant problem. We will be going with a different company now. One that know how to take care of the problem and spray through the walls so they can actually kill all of them. The only good thing I can say is that everyone was always nice and friendly. Willing to work with my schedule so the could come out and spray. Just wish they knew what they were doing.
I HAD THIS COMPANY COME OUT TO MY HOUSE ABOUT A YEAR AGO; THEY DID A VERY GOOD JOB THAT TIME. HOWEVER, THE LAST COUPLE OF TIMES WERE NOT SO GOOD. I HAD THEM COME OUT FOR A REGULAR PEST CONTROL SERVICE INSIDE AND OUT OF MY HOME. I ALSO ASKED THEM TO DO A MOSQUITO TREATMENT IN MY BACK YARD. THAT WAS ON A THURSDAY. THE TECHNICIAN SAID THAT IN 24-48 HOURS THE MOSQUITOES WOULD BE GONE. I ADVISED THE TECHNICIAN THAT I WAS HAVING AN OUTDOOR BOXING VIEWING PARTY ON SATURDAY. I WANTED TO MAKE SURE THERE WOULD BE NO PROBLEMS WITH MOSQUITOES. HE ASSURED ME THERE WOULD NOT BE AND TO REASSURE ME HE SAID IF THERE WERE ANY MOSQUITO PROBLEMS TO CALL SATURDAY MORNING EARLY AND SOMEONE WOULD COME OUT FOR ANOTHER TREATMENT. BY FRIDAY AFTERNOON I KNEW I STILL HAD A MOSQUITO PROBLEM. I WAITED TILL SATURDAY MORNING 7 AM (AS DIRECTED TO WAIT 48 HRS) ONLY TO FIND NO ANSWER. I TRIED EVERY HOUR ON THE HOUR AND STILL NO ANSWER. FINALLY SOMEONE CALLED BACK AROUND 2 PM AND TOLD ME THEY WERE BOOKED UP FOR THE REST OF THE DAY. ALSO, NO ONE CAME BACK OUT ON THE FOLLOWING BUSINESS DAY WHICH WAS MONDAY. I ENDED UP JUST LETTING IT GO. I WAS VERY UPSET. FAST FORWARD 3 WEEKS LATER; OF COURSE STILL A MOSQUITO PROBLEM, MY GIRLFRIEND SUGGESTED TO GIVE THEM ONE MORE TRY SO I DID. IT SEEMS THE PROBLEM GOT WORSE, I DONT KNOW IF THEY ARE DILUTING THE CHEMICAL TOO MUCH OR IF ITS JUST A SORT OF PLACEBO.. LOL, BUT IM NEVER GONNA CALL THEM AGAIN, SUPER BAD SERVICE AND THEN THEY SMILE AT YOU AS THEY WALK AWAY WITH PAYMENT IN HAND (OF COURSE)....
Total reviews rating 4.7
129 Reviews for BUGCO Pest Control San Antonio 2023:
Review №1
2022-04-07Robert Castro is really great to work with. We are grateful to how he communicates with our residents and our staff. He always arrives with a smile on his face, eager to work and with an amazing attitude. Robert, is never to busy to stop and help our residents with all pest questions or concerns. I am so glad our company made the change to BugCo and we got Robert on our property.
Review №2
2022-07-10The service was good. I do not yet know if it was effective as it has been less than a week. The service person was very early so I missed him when he first came to the house and he left. However, he kindly made arrangements to return after another service.
Review №3
2022-05-27Jared was awesome. Very professional and knowledgeable. Showed up right and time and was very thorough. Couldn’t be happier with his service.Every technician from Bugco that comes over us great. Keep up the great job!
Review №4
2022-07-15We were very pleased and fully satisfied with Chase Stricklin’s service. He was very thorough in explaining what to expect with the treatment. All in all we had a wonderful experience and we know who to call and trust with our pest control issues.
Review №5
2022-07-21If you are unlucky enough to need to call pest control, Bugco should be your first call. Our experience working with Ashton and John was nothing shy of professional, thorough, and timely. They were informative about the products used and what to expect. Thanks for helping us eradicate our German roach colony!
Review №6
2022-04-08Bugco has a tech by the name of Adam. He is very professional, courteous and listens to any issues I might have. He is very polite. When he is finished spraying each room he turns off the lights.
Review №7
2022-04-29Was able to get same-day service for general insect treatment. Within hours I was already noticing house flies starting to drop dead. First time customer and very satisfied.
Review №8
2022-05-06Adam was awesome! He’s been to our last 2 homes and has always done an incredible job. He’s very knowledgeable and takes care of our issues each time.
Review №9
2022-05-04I just recently moved to San Antonio and if it wasn’t for this family owned business I would have moved back home. Ashton at pest control was great to deal with all around favorite company and made the experience as effortless as possible !
Review №10
2022-07-18Justin, Ashton, and the entire team at Bugco are incredible to work with. They were professional and clearly explained the solutions available to us. Thank you!