Kerbside pickup
Yes
Burger King in Kilgore
Categories
Location on the map
Kilgore, Gregg County, Texas, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Great coffee
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Tourists
Yes
University students
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 903-983-5396
Site: https://burgerking.com/store-loc...
Site: https://burgerking.com/store-loc...
Opening hours
- Monday:6AM–11PM
- Tuesday:6AM–11PM
- Wednesday:6AM–11PM
- Thursday:6AM–11PM
- Friday:6AM–11PM
- Saturday:6AM–11PM
- Sunday:6AM–11PM
Burger King in other cities:
Comments (199)
The people where nice but service was slow. I had to use app to get special offer and it then had to wait 10 minutes for my food.
Update ;; went to Burger King yesterday on the 5th of March, and they had some new people in there didnt know any of them, it was the worst food I had there and all these years cheeseburger was nothing on it it wasnt made till the way I wanted it made and they only put pickles and cheese and mustard that is not what I wanted surprise were ice cold and I just mine but other people that were eating with me but anyway thats the new update so Ill have to try one more time if they get the same problem then I guess I just wont go back,Well Ive never had a problem here with mistakes of my food orders the employees are nice considerate and never had a rude employee and if they do make a mistake on your food order they make it right so my advise its a good place to eat
I stopped by Burger King tonight in Kilgore TX and ordered a chicken sandwich, fries and coke. The fries were cold and salty. The chicken taste like it was cooked in fish oil. It did not taste fresh. Im highly disappointed and I will not eat there again. I called on my way home to tell them about the fries and she said Yes maam. I appreciate the respect but she should have given the phone to the manager.
Burger King in Kilgore is our fav place to stop at when were headed to some sort of event . The staff is always friendly with us and our food is always fresh :)
We were not greeted with a welcome upon entering the drive-thru. The cashier was professional but not friendly. I ordered a Whopper Jr. with no ketchup or tomato. The only reason I am giving 3 stars is because my whopper was made the way I asked for it to be. The staff who handed us the bag was not friendly either and when we asked for salt she asked for our bag to place the salt into it instead of my hand. It is okay for a quick bite but, I will not be visiting this establishment anytime soon.
Orders are right 88% of the time and they always get food out in a timely manner.
Staff was friendly. Restaurant was VERY clean. My Whopper was hot and juicy and my order came up in about 4 or 5 minutes. I was very happy.
I was displeased at the fact that the services was slow, and I had to wait 10 minutes for for meal: a whopper and a large fry. On the other hand, the fries were fresh and hot and the burger was sloppy, but tasteful. Furthermore, from my outside perspective, it looked like there was a lack of customer service and friendliness because they were more focused getting the orders out than my request for barbecue sauce which was 2 small amounts of barbecue sauce that cant even cover 10 fries. Maybe I will give them a try next time, but right now my opinion still remains that they are not a place that can handle pressure. I dont know if they were low on barbecue sauce, but giving out that so little amount is unsatisfactory.
They dont serve pepsi cola anymore
Usually we dont have any issues with this location but today was not a good day. They were really busy mind you. We ordered our food and my meal was supposed to be large and i got small but i didnt even bother to change it. My sweet tea wasnt sweet at all it was more like half and half. There was a couple in there that had been waiting for 1 hour and 30 minutes for their food while everyone else was getting theirs. I couldnt of been them. They didnt get their drinks until right after we got our food. They we not short handed they had plenty of people working so im not sure what was going on. Its not like this location to have issues like this.
Delicious as always but the tomatoes were a little to ripe. Center part of sliced tomato was firm & hard to chew but my wife & I was able to enjoy our meal. NO PROBLEMS THOUGH-- WE WILL RETURN TO ENJOY B.K. AGAIN Other than the tomatoes ALL ELSE WAS FANTASTIC & WE WILL BE BACK IN THERE TO ENJOY THEIR FOOD!!! Love their new interior too.
Went through the drive the and sat there with no response after a few minutes we finally said hi and the lady was very curt and she forgot our order when we pulled up we had to give them our order a second time and waited 10 minutes for our card back finally pulled up to get our food only to get no drinks ( which we told them sweet tea and coke both large) and all of our sandwiches were wrong and cold and the lady damn near threw the food at us through the window overall i wont be back Id rather pay a little extra and go to dq
Getting worse. Wasnt bad even last year but the last several times we went, our order was either cold or wrong. I try to give them a break because they are busy etc...but Im tired of not getting my order the way I asked. Plus the order is usually missing an item or two. Tried to call today several times to try and get the items I paid for and no answer. Just goes to a vm asking for a remote access code. Getting old
The food quailty is fine, but the staff at the window seemed like they were bothered by having to take an order. I get it isnt a 5 star gourmet restaurant, but customers should never feel like they are an imposition or bother.
Service and food were pretty good. The place seems a little old and could use a new speaker at the drive through so you can actually understand what the employee is saying to you. Other than that, my order was filled correctly.
So I am from Dallas and visit this place every time I go to kilgire and every time their service has been awesome. Super nice people when I go through. Love coming here.
Kilgore has a great BK. They have fast service, are COVID-19 compliant and even through remodeling and everything in 2020, they have remained pleasant and say thank you. I appreciate them so much!
Went in for 2/$6 deal. Requested pickles & onions on my crispy chicken, Hubby had Whopper as is. Order received quickly, hot & accurately. Tried chz tots for extra dime- a hit! Store now has dining room hostess. She was nice but overly hovering. Hope she wasnt expecting a tip working at Burger King!
Was one of the worst Burger Kings I have ever been too. 1st the parking lot layout is flawed. So when we got to the window our order wasnt ready & the staff asked us to pull around to the front parking. Well to get to the front parking you have to pull out onto the street them back into the parking lot. & when you leave you cant use the same entrance. 2nd they got our order wrong. So I ordered a double cheese bacon burger only got one patty picture shows 2 patties. My brother ordered a single patty sandwich he asked for a 2nd patty with bacon & double the bacon & cook the bacon longer. Oh & no onions! he got 1 patty 3 pieces of waving bacon(not very well cooked) & onions.
Lady at Drive through, I was told her name was Lisa, was very nasty to my co-worker and myself. The Manager gave us our money back, but she appeared unconcerned about how loud and rude this lady was. I visit this BK often and I have never experienced such unprofessional service. I just wonder if this is what Customer Service is coming to.
Service was excellent, but when you go in to eat somewhere it shouldnt feel like a sweat box. Makes one nauseous. The bacon they use is rubbery. Sweet tea was excellent and was fresh! Friendly faces!!!
Heard someone was rear ended in there drive through and they couldnt even provide video for the victim. Wouldnt ever bring my kids here.
Foods good. Service could use a little pep in their step. Smile at the customers. You could be the one that changes their day and vise a versa. Dont throw the bags at the customer hand it to them
Ive had food poisoning from eating here twice already. The last time I went inside it was disgusting. There was food and trash everywhere, all over the tables and floor. It didnt look like it had been cleaned in weeks. The fries had a strange taste, the Whoppers were COLD and even the drinks tasted off. I will never eat here again. It was horrible.
My wife and I went in to get a BK to grab a hamburger one afternoon around 2:30. There was no other customers there. The lady at register didnt even smile. The beverage area was a mess along with hte condiment area. Terrible customer service and unclean. Will not be eating there again.
Chintzy on fixins. Tiny pieces of poor quality lettuce. Way past date on tomatoes. One pickle chip. I had to ask for salt and pepper. They gave me one packet of each for 2 burgers. Had to ask for napkins also. Geeez
Every time I order a whopper with cheese no pickles they always forget to leave the pickles off. I quit going here for a few months because they dont get my order right. Today I went here and ordered a chicken sandwich with cheese. I got my order and had no cheese. THIS IS WHY I DONT GO HERE ANYMORE FOR MONTHS AT A TIME. They replaced my sandwich with cheese on it and handed it to me. No apologies, only thing said to me was here.
I ordered 8 sausage & biscuits for for 79 cents each be. The lady that took my order said it was going to be six minutes I pulled up and paid she to pull up do I did. 20 minutes later she brought them to me. The sDogsack was hot I decided to fix one for the road . The had came out of a microwave you could tell . So I stopped at McDonalds Donalds across the street. And fed Burger Kings to my ,dogs they didnt even want them
Always clean and food is always great. I come here every week multiple times a week. Della is so kind and will bring you whatever you need. Only burger joint I go to.
The one in Kilgore is actually pretty good compared to Longview. Food is fresher and employees dont have the rude attitudes. Id recommend the Kilgore location but definately avoid the one in Longview on Loop 281 or you will regret it very soon afterwards.
Typical BK food, just ok. Too many employees leaning, not cleaning--tables needed wiping, main door glass and handle dirty, floor needed sweeping. Couldnt see into kitchen, of course, but Im wondering...
Their 89 cent pancake breakfast makes my day! The 2 for $4 breakfast sandwich special is a great deal, too! No coupons are required for either one of these specials right now!
We stopped after leaving the Oil Belt Classic....The lady who worked the window was very nice and polite but the Whoopers were not so good... This was one of the worst ones that I’ve ever eaten... Some one else ordered the chicken nuggets and they enjoyed them....
Theyre doing their best to social distance. The staff was pleasant and efficient. They even tried to accommodate an unusual request.
I usually like Burger King but today this one really slacked....BK has coupons out for two bacon cheeseburgers with frys and a drink for $4. I expected to get two full size burgers but what I recieved was two mini burgers about the width of a small drink lid. No deal at all.
We went through the drive thru for a late meal. We were not disappointed. Great food and a great price!
It was ok a little slow but good
I havent eaten at Burger King in years Im going to have to go get me a flamed broil burger they used to be so goood
Great service and great food
This is the best Burger King Ive visited, Della was our hostess and was absolutely fantastic if shes not a manager or district manager she should be. Thank you Della for a wonderful experience.
We got the two for $6 burger special.... loved it. If you dine in, you may want to bring a few extra dollars to leave a tip for the floor.attendant
I used to love burger king matterfact the food is still good dispite my reason for the one star wich is not for the taste of there food but the huge puffy weird growing mold under the tables wich was under most of them i had gotten this on my leg from sitting i looked and it seems alot of ketchup and stufff has molded under the tables and noone has cleaned also there restroom is disgusting worst restroom out of all resturaunts in kilgore and ive been to them all i have lived here all my life son ice been everywere lol and ontop of it all the employees all look very very high and unpreductive they definatley need to step it up i would advise going to mcdonalds for a while if i were u
Well I go to Burger King quite often the employees are very nice and kind if they mess up on your order they gladly fix it no attitudes they keep it clean and I have no complaints Ive been going there for years and its good to place to go prices are right
Quick, fast and in a hurry. Was in and out in less than 5 minutes. Burger was good as always, but the fries were a little cool.
Well they have good food good customer service the managers are very nice there the assistant managers are very nice Ive been going there for years havent had no problems and if I did have a problem they fix it immediately and apologize which I did look for an apology but they have fair prices and good food
Last two times I ate at this Burger King, the food was so greasy I got sick. I picked up my Whopper and watched as the grease drizzled down the meat onto my lettuce, and then from there onto the wrapper. I had regretted nothing more in my life than eating that burger.
Went after a long day of packing to move and the food was not fresh. The employees disappeared while we were there so if we needed anything we were out of luck. There are much better options.
I would give them a 5 star if my order had been correct, happens only occasionally
Its Burger King. Nuggets are cheap and the burgers are all right $0.79 sausage biscuits are awesome on a budget. And the people are very nice up there
Food was hot and good. Had a whopper and an impossible (vegan), fries, onion rings and drinks.
Their remodeled store is nice. They always get me out super quickly and really cheap.
Good food, but you have to wait for it to be cooked. I always have to pull up and wait for my food.
Good customer service.
Its Burger King. Im not a big fan but the food was good
Good food and prices
The crispy chicken salad is the best salad in town!!! I highly recommend getting one if you want a good tasty salad!
Surcharge - when you order the croissant breakfast meal with a small coke instead of coffee, they charge you $0.88 more. Rip-off.
What more can one say about this iconic burger restaurant. Love the charbroiled taste of their burgers. Fast and friendly service as well.
Excellent service, clean will be back.
Service was excellent but I tried the maple waffle breakfast sandwiche and found the waffle overdone. Still a nice place.
Dont GO TO BURGERThey will try to steal your money you get the order wrongThey stole two dollars me and gave order wrong
Lady working the drive thru was very charismatic and seemed happy to be at work. It was a great experience.
Bacon King is really good. Looks like they may have had a change of staff. Service is much better now.
Its January 13th 2018 at 330 pm and who ever is taking orders at the window does not need to be taking orders, extremely short and rude and needs an attitude adjustment, if you dont like your job find something else
Good fast food. Decent price
Good Food and friendly workers.Clean and safe environment.
Arrived at 10:54pm waited til 11pm and gave up on drive thru being open even though I could see workers and posted hours were til 12. I wont be trying that place again!
Good place to get something to eat if you dont want to spend too much
BURGER KING Always have amazing great deals and they also have a variety of items to select from and the food is ALWAYS fresh there nothing better than that.
Best experience I ever had thanks to Della. She is amazing and sees to all your dining needs.
They mess up my order every time i go in the evening. They would rather talk to each other than work.
Staff was friendly, store is clean, food is good and as expected. My dad loves it ☺
Love da burger fries sauce and people
Food was good but they shorted me on sauce.
Service is usually good and the food is OK. The inside is usually really clean. More often then not anyways.
Love the renovation. Food was hot fresh and customer service was fabulous.
The food Id always good but when did Burger King become just as expensive as Whataburger?
Best staff by far, fast and friendly #1 Burger king experience by far
Always gets my order correct
My daughter is a vegetarian... She lives their veggie whoper and now the impossible Whopper!
Check your order, because its wrong. And dont expect anything resembling mediocre service....
They have food there that you can purchase. You can eat the food or throw it onto the highway. Go there bro!
Love the way the coupons never expire..good food ,good service... ☺️
I love our Kilgore Burgers King. Food is always fresh.
Great customer service and they are a nice place to eat
Food is large even nuggets r large
Tried the grilled chicken parmesan sandwich and was not disappointed! It was really good!
Good food and the service has improved 110% percent
Not like they used to be as of the beef flavor
Long time waiting but good food
Good food Very clean place
Good, fresh foods & friendly staff
Great fast food. New crew tonight. Didnt know soul.
The burgers were awful, and messy way to much mayonnaise, and my sons chicken nuggets were not fresh
Its burger King its good except the plant burger not good
Not fond of the prices and amount of greasy tasting foods.
Its a decent normal B.K. Not gross, not super clean. Just normal run of the mill B.k.
Good food there will come back again
They were every rude to me and my wife thats in a wheel chair
Didnt even get to order my food. Lady decided she didnt like my order, so I left.
The 3.49 combo is exactly what you get diarrhea on a bun nevermind the cheap specials
Friendly staff, but slow service (this was NOT during the remodel!)
Very good service and food was fresh
The older lady that takes care of the lobby is awesome at this place
Great food fast service
The burgers are so good, second only to Jucies Burgers.
Ok food but not my fav place
Fast friendly,safe service and clean
He has free public WiFi.
Good customer service. Clean facility and speedy service.
Really not the best burger king . old food!
Love the staff. Still says thank you and is mostly American / English speaking staff.
Burger King of Kilgore Tx is the best with great service and people
Food is always hot and good.
Good for fast food. Good service.
Friendly people, clear communication, solid food.
Very nice inside and good workers.
The pulled pork sandwich are just awesome
I love BK food was great
Charbroiled meat patties are really good
Ordinarily a little better than McDonalds
Workers where courteous and quick with our order
No details. Went through drive thru.
Very busy day, food good
Lobby very dirty. No clean tables.
Great friendly staff and fast service
Burgers were not hot cold buns
Of all Burger places this is my favorite.
Worst burger ever !!! never again !
Good food as always 😋
Will be 5 star after construction
Good food
Kudos great lunch.
Good food great service
Nice people amd good food
Nice stop for children while on the road
Cold food
So glad Kilgore BK is getting an update!
Food wasnt freshly made
Always great service
U can have it your way
Delicious and nice people too
Awesome food and service
New store in Kilgore Tx.
Quick to get order out
Delish!
Z rr eas ol the uio u7b
Cold food
Enjoyed the chicken sandwich!
Great place to eat
Wonderfully fresh, and tasty
Love the flame grill
My food was not good
Good food
I love the chicken crisp
Good food
Wish we had one in Palestine.
Good food
Love their onion rings
Delicious menu
Everything was great
Great fast service
Some good prices
Gets order right often
Good food
Always a good choice.
Good food and service
Great food and service
Its ok
It good
You can have it your way.
My favorite restaurant
Yumm yum in my tum tum
Pretty good food
The remodeling is almost done
Sucky drive Thur survive
The food tast wierd
Best burgers in Kilgore
Good hot food
Great food
Good place to eat
Clean, good service
Love the whoppers 😋
Cs can be bad
Great
Love it my way
Friendly staff very enga5
Clean friendly
Delicious and courteous
Total reviews rating 3.9
199 Reviews for Burger King 2023:
Review №1
2022-02-19Ordered the spicy chi-king sandwich and I’m not impressed. They sloppily made the sandwich and forgot my pickles. The bread has a cut on it and it’s stale as if it sat out all night. Won’t be going there again
Review №2
2022-01-22Unfortunately, due to the impact of the epidemic, there are very few guests eating in the hall.
Review №3
2022-01-04Put in a mobile order. They were confused when I got there. But it was handled decently. I got our food and fries were cold. They replaced them. Got home and burgers were cold. There was minimal condiments on the burgers. Very disappointed.
Review №4
2022-03-26We are brand new to eating at Burger King.. That Stacker, King Burger is yummy! If you havent had one your missing the good stuff!
Review №5
2021-06-15Oh snap! Look out Popeyes! Theres a new chikken sammich in town! The chking is really really good! Go get one.
Review №6
2022-01-13Food is general Burger King fare, but my total was $4.37, and I gave the worker $10. I expected $5.63 back. She handed me $4 even. Dont be like me and put your change to the side for later...count it right then! She also didnt give me a receipt.
Review №7
2022-03-18Was nice and clean and the workers were helpful. I will go back to Burger King in Kilgore
Review №8
2022-05-07Good BK to dine in! Clean tables, and nice staff.
Review №9
2021-04-18Breakfast, lunch, or dinner, this is a nice, clean place to stop. We sat down inside this time. Every one who comes through the door is greeted, Hi! Welcome to Burger King! All of the employees were kind and very helpful. They didnt mind helping us make some changes to the food we ordered. It was extremely clean, I cant say that enough. Great seating as well. We enjoyed watching tv while eating. Stop by and youll see what Im talking about!
Review №10
2021-06-17Went to burgerking today to pick up online order 6/17/21 about 3:00pm with impossible whopper and fries. Service was good. the ladies were fast and friendly, and my order was fresh, hot, and accurate. Thanks ladies!