CareNow Urgent Care - Edinburg-McAllen in Edinburg
Location on the map
Edinburg, Hidalgo County, Texas, US
Other Urgent care center Nearby:
4.2 ·(170)from this place 4 mi
I know that when people see 5 star reviews the assume it's a robot but I'm a real person with a r...
4 ·(60)from this place 5 mi
When the name of your business is urgent care speed of service is very important. We waiting 25 m...
4.7 ·(99)from this place 6 mi
Great facility! Courteous staff and welcoming customer service. I went in on a Sunday and was s...
2.9 ·(34)from this place 6 mi
This urgent care doesn't seem like it is running safely. It was our first time as a patient and t...
2.3 ·(51)from this place 7 mi
PA Garcia was truly the best. Listened to all of my concerns, properly educated me on my OTC medi...
DHR Health Urgent Care Mission- (PERMANENTLY CLOSED)from this place 8 mi
This is the Urgent Care office in Mission. We had no wait time. They were so professional and fri...
CareNow Urgent Care - Edinburg-McAllen in other cities:
While the physicians and nurses are great customer service is lacking. I called to try and get a doctors excuse over the phone (I live out of town, I visited this place because I was visiting Edinburg). The receptionist was quick to say uh huh, okay, bye bye without having me explain my situation.
Sunday, March 13th.The girl who took me inside to get temperature, etc. lacks all the manners. I dont know who or what she is cause she didnt introduce herself, she couldnt even say hello after I did. The rest of the staff are nice every time Ive been there before, though. Service is always quick. 👍🏼
Even though the wait was super long, as to be expected for the amount of people testing, they were super organized and kind! The young lady taking my vitals was very quick and gentle as well as professional. And the female Doctor Who examined me and gave me my results was super friendly and helpful! Thank you CareNow! Excellent work!
I had surgery less than 4 weeks ago and pain meds gave me an ulcer. I went in on my PCPs orders and was physically assaulted by the doctor!! There is NO reason to be that rough to begin with let alone somone that just had extensive abdominal surgery less than a month ago!!! Is he TRYING to cause surgery complications!? I had been able to get my pain meds down to minimal levels since surgery but I just had to take the highest dose possible after his exam. I went in for a continuing ulcer issue you DONT need to be punching around on my PELVIS!!! And to top it off when I told him to stop he proceeded to cross his arms and block the door!!
I really love this place. The staff is amazing they are accommodating to my needs. The PA was attentive, patient and incredibly accurate to meeting my health care needs. I highly recommend this clinic, just be patient with the wait time. The wait was well worth it. Thank you 🙏🏻
I went to go get a RAPID COVID TEST, since i started feeling feverish yesterday afternoon. i got there early, at 7:40AM, and there was a line of about 25 people already. the line moved fast because people were being sent to their vehicles to fill out their paperwork -the trick to this is to DO THE WEB CHECK-IN AND REGISTRATION PAPERWORK ONLINE! i did and when it was my turn, they just told me to wait on my car, to be called for the test. after i waited, the process was fast and thorough. the staff was very polite and nice. i WOULD recommend this place.
My family doctor was out of time for the holidays and thankfully I found this new location near my house.I was so pleasantly surprised at the quality care of this facility. First thing I noticed it was spotlessly clean; even the bathroom. The Receptionist was friendly and helpful even with my harder questions. The male nurse who attended to me careful explained everything he was doing and going to do. I complimented him on how he put me at ease and explained each test. He simply said “that is our job to help you be at ease. That is all part of our training and a priority.” Honestly I never had a nurse give such helpful guidance through a doctor’s visit here South Texas. They always seem rushed and understandably so as they see such a high volume of patients. As this new urgent care facility grows I hope they maintain this same quality care.I also was impressed with the PA as she answered al my questions and showed real concern. I would return here without a doubt and highly recommend them to anyone.
GREAT EXPERIENCE! Extremely clean. They are still taking proper COVID measures which is very reassuring. Although there were a couple of people in front of me when I walked in, the entire consult was still fairly quick. I was in and out within a the hour. Alma Jimenez, the PA, was polite, empathetic, and very knowledgeable! The medical assistant was also very helpful. Overall, great experience. I am glad I walked in today. ☺️
Was a little uncomfortable with 6 people waiting in the lobby. I was apprehensive about entering the building. Would feel better if limit lobby to 2-3 max. Accepted my insurance with no problems. Service fast and friendly. The nurse was VERY thorough in her swabbing technique (ouch). PA friendly, reassuring, and knowledgeable.
This is the first time that I visit this clinic. There was adequate seating which allowed for social distancing. The front office staff was very efficient as was the medical assistant. She was very kind and friendly. The PA answered all my questions. I will definitely go back four any additional care.
The PA seemed in a hurry and not really interested in really knowing why I was there. He just told me what it seemed to him and that was all. It made me uncomfortable and when he asked if I had any questions I said no. I didnt feel right about his attitude that I didnt have any confidence or trust in being attended by him any longer. I am upset that health care providers act like this. I understand its a Friday evening and he wants to be home but I went in because it hurt enough to need care so he can just brush me off, like that to end his shift quicker, since its close to going home.
Got charged $150 to tell me I had a children’s rash (I’m 32) and there’s nothing to do for it. $150 seems a bit ridiculous for being there under 10 min! Also made a comment to me that I was a nurse in the area so I must be making big bucks due to the covid crisis. Money hungry and would NOT recommend the PA here!
Came in for a drug screening test for a new nursing contract Im about to travel for. Had a great experience at Care Now in Edinburg. I was nicely greeted as soon as I walked in by, Ida. She explained all the steps associated with making my appointment easy. Thanks for your help! Highly recommend for all your Urgent Care needs.
Checked in on line. Arrived to office at 7:45 a.m. doors were opened promptly at 8 a.m. Marco at front desk was very pleasant and helpful. Nurse was also pleasant and helpful. Dr. Reynoso took all the information he needed, asked questions and took care of all my needs. Very pleasant visit. I would go there again if needed.
I’m new to the area so finding quality health care is really important. I was really impressed with the CareNow Urgent Care very professional, clean and quick to get me in. The nurse and Dr. Alma were very helpful with questions.I will definitely use this Urgent Care whenever I’m in need of medical care.
The staff were very professional and friendly. I felt welcome. The PA was very thorough. I had food poisoning. I was also having some trouble breathing. She ran a COVID test and took chest xrays. She called me later to give me information in regards to the xrays. I was grateful for her persistence as I did not answer the 1st 2 calls. I was in and out in about an hour.
I lost my insurance card & had not realized it. I did have my dental & vision card with me. The male clerk would not call blue cross blue shield. Im the only person in the lobby. Customer service at its best.I went to my car and my husband called for me. Because, obviously Im not feeling well. He got my information in 3 minutes.
I was visiting Edinburg/McAllen and needed medical attention. I’m so glad I stopped at this CareNow location. The staff was extremely friendly, yet professional. The Dr. was amazing. The front desk personnel was on top of sanitizing and checking in people with a big smile. I highly recommend them 💜
5 big stars for the office staff! Ask for Alma Jimenez, she will take care of you. They are truly interested in taking care of you.Otherwise: As military I was rejected for rapid test. One star in reference to Javier & Ashley. Each of these PA’s are more interested in sitting behind their workstations, and are completely checked out on courtesy. Make sure to have a witness in the examination room, and/or have your phone on record if you are seen by either of them.
We were sent here for a COVID test from Urgent Care on University because they said they saw it in my husbands lungs through an X-ray. The PA here not only could not access the X-ray through their system but was puzzled to here that he was not actually tested for COVID for the diagnosed they issued. Both he and I tested negative and the diagnose was allergies. His lungs already sounded the whizzing and had a lot of cough with chest pain and I had already started as well. We do get real sick with allergies here in the Valley. I highly recommend this place because they care for the patient and will be coming here next time if and when needed. Thank you every one of you at this clinic for your patience and kind work.
Poor communication skills; I called ahead to verify that they give out Covid-19 tests. The lady on the phone ensured me that they would - I even told them that my healthcare provider requested I get the test. I covered all my bases to make sure they would give the test. After being told they would, I went to the building and was denied the test, being told by the woman in the front desk that they do not do that there and I would have to see one of their providers.Would not recommend.
BAD EXPERIENCE wouldnt recommend this place I had a drug test appointment at 4:49pm i call them as I was instructed to confirm my appointment they told me it didnt matter what time i show up as long it was before closing time it was probably a miscommunication but i still went before my appointment i check in the front desk did everything they instructed me to do fill paperwork send forward the email and waiting while in the waiting area there was a man before me he was complaining of them taking to long a should have seen that as a red flag so ones he got in i ask if they would going to take longer they said about 10 min so i went and checked on my teenage daughter as she was waiting for me I saw a man lurking around my vehicle so i go check on my daughter the guy was asking for money i than take my daughter inside with me ask again how long is it going to take the guy tells me again 10 min so i told him I am going next door getting my daughter something to eat he than calls me so i come back he tells me to wait by the door next to the front desk so i do 10 min later still nothing i ask again is he going to take longer he than say a few min a guy comes out takes my paperwork than 5 min later the guy says sorry u missed ur appointment why didnt you tell me that since the beginning I miss my appointment because they took so long I ask to speak to the manager they told me she is gone for the day I told them to call her just for her to tell me the same thing by that point I am angry and ask why make me wait so long I wouldnt recommend this place at all they arent organized at all and have no management skills
Total reviews rating 4.7
199 Reviews for CareNow Urgent Care - Edinburg-McAllen 2023:
I had always driven by this place but never been. Unfortunately, I needed to get tested for COVID-19 and the staff there were so welcoming and comforting. The doctor was attentive and kind. Probably one of the better places Ive been to in urgent care!! The environment is calming too! Thank you to the staff for seeing me quickly and efficiently!
Its my second time receiving services at CareNow Urgent Care and both times I have received excellent service. Office staff is very professional, very friendly, clean and organized working area, eye wash section noted, RR clean. Mario NP and Christina MA treated me with a high level of professionalism, respect, did great assessment, explained what the plan was, took the necessary precaution of making sure no reactions were noted after administering medications. Proper discharge documentation was given, was politely discharged.
Absolutely amazing service and respectful staff!! The person at the front desk was wonderfully kind and helpful, the back staff was so attentive and respectful. Without a doubt the best doctors visit I have had in my life and that was not what I was expecting at all from a urgent care. I was talked clearly and candidly through all my treatment options and never felt like I was pushed into getting treatment I wasnt comfortable with. I seriously cant recommend this CareNow Urgent Care enough!
I visited Care Now Urgent Care on Mon June 27 because I had tested positive for Covid. They tested there and confirmed the positive test. The staff there were WONDERFUL!! Every single person I saw was efficient, kind and friendly from the lady at the front desk (who was also the X-ray technician) to the PA and two others. I wish I had written their names down. I was very impressed and grateful for the caring service. I highly recommend this Urgent Care located at 293 E. Trenton Rd, Edinburg, TX.
Very clean and fast service. Staff was nice and patient to answer any questions I had. I went in due to worsened common cold symptoms and left feeling more confident in how to manage my symptoms better. They tested me right away for Covid and flu to rule it out. I expected to be treated differently since I was actively sick but no they treated me kindly.
This is the best CareNow I have ever been to. The staff were all super friendly, engaging, and had great bedside manner. The COVID test was not painful due to the care they took during administration. The physician was efficient, the office was clean, and the visit could not have gone smoother. I recommend this location 100%! 💯😁🥳
Came with my mom here to get her seen. There is ONE person in the lobby and these people are TAKING FOREVER to see her. She is in visible pain and they don’t seem to care. All the comments are so glowing and recommend this place. Goes to show reviews don’t add up to what they say. It really is individually based and subjective. We’ve legit been here for over an hour and NOTHING! Ridiculous…
Excellent and expedited care. I was seen, treated, and diagnosed all within an hour. I would definitely recommend and will return here if I have any urgent healthcare needs in the future. The entire staff is wonderful.
I had a great experience The staff was great. A lil hot in the waiting area.. The PA Dr. Heather Lopez was amazing...thank u so much doc Very satisfied.
Pre-employment drug test here, ok first of all, ALL MALE staff when I went, they were all nice but really strange quiet and slow working, no questions asked I had to do all the talking, it was weird to me. My urine to me was yellow enough and I gave most of the cup, 4oz to be exact....came back diluted!!!...My employer had me to retest but with a different company. God is good and people are CRAZY!!!!