Outdoor seating
Yes
Chick-fil-A in Brownwood
Categories
Location on the map
Brownwood, Brown County, Texas, US
Service options
Kerbside pickup
Yes
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Healthy options
Yes
Kids' menu
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
Debit cards
Yes
Phone: +1 325-510-3302
Site: https://www.chick-fil-a.com/brow...
Site: https://www.chick-fil-a.com/brow...
Opening hours
- Monday:6:30AM–10PM
- Tuesday:6:30AM–10PM
- Wednesday:6:30AM–10PM
- Thursday:6:30AM–10PM
- Friday:6:30AM–10PM
- Saturday:6:30AM–10PM
- Sunday:Closed
Chick-fil-A in other cities:
Comments (199)
Sometimes good, sometimes not. Today I ordered #6 combo with unsweet tea and ranch. Gave me sweet tea and zero dipping sauces. Previously Ive had a lot of similar issues. Consistency isnt very good either - sometimes the fries are fresh and well salted, sometimes not. Sometimes the butchering is good and sometimes the chicken has chewy bits and gristle.I expect better from CFA!
Its Chick fal A you know what to expect and this location is always on point. The quality you expect, good friendly service. I can honestly say that my order is always correct. Fast food at its best in Brownwood. No complaints
Everything here is high quality. From customer service, flavor and presentation of the food, clean restaurant. I enjoy dining in and taking out.
Chick fil A is always bomb! The grilled chicken sandwich with fila sauce! I go for the hi c fruit punch drink! My family and I stopped at this location after a basketball tournament. The service was friendly and in the busiest time of the day I was able to get in the drive thru and get out in good time. Recommend this location to everyone
Austin and Michel were awesome. For there being a long line and some rude customers that night they kept a positive attitude and were quick to give us our food. Thanks guys!
Service today was not up to par with past visits. We were there about 4:30 pm for a family get together. They were not all that busy and had plenty of workers but they were not so responsive and took longer to acknowledge us. There were 8 in our party.
Good chicken and salads but pricey. I will not return due to their attacks on the LGBTQ community at the corporate level although I am none of the above but support freedom to choose
Terrible customer service at the Brownwood, Texas location! They kicked out my husband (combat veteran) and I because we had our service dog with us. They said we could not bring her inside the restaurant. Way to go Brownwood Chick fil a…violating the rights of a combat veteran!
If youre gonna do fast food in Brownwood this is probably the best. They should rename themselves The Slaughterhouse lol, they go through some chicken.
This was a store not in my area. The store in my area I sing its praises. This one is ok. But I think there was a mistake in the coffee station area. We Had a breakfast bowl, with freshfruit sides. . Was surprised by how small it was , It tasted good.I will say the coffee was so strong I couldnt drink it. Even with 5 creamers 3 Splenda, over a large cup of ice. My father was a mess Sargeant and made strong coffee. This was beyond his. It was undeniable. Really bitter I tried, but it was stronger than Cuban coffee. That is shy I think there was a mistake made.
Came for breakfast rook a bit longer then it should, but they gave a free entree card. The staff are great, the food great.
One of my most favorite places to go the staff is always friendly and theres never a long wait
Service was VERY slow. We waited in line 10 minutes to order then waited another 15 minutes to get our order.
Love this place but its 41° and the wind chill factor is 29 there is no reason to have the employees and the drive-thru out in this cold weather especially with the sickness going around. Im thinking that if the female manager and Im not trying to be ugly but if she traded places with her two employees I think everyone would come in real quick. Dont do this to your employees because they will eventually end up sick
The Best Place To Eat Hands Down!! The Chicken Is The Best In The World!! The Employees are so Nice and Courteous!!
Went thru the drive thru and they messed up my order. Hot and spicy deluxe sandwich was not what I ordered.
This new facility at Brownwood is 1st class. We did drive through which was quick. The food was definitely up to the high standards weve come to expect from Chick-fil-A.
Its a fancy, updated store--a significant upgrade from the mall store, but I dont think that the spirit is the same. There i felt that the young servers were looking for opportunities to serve. Here, now; though the verbal pleasantries are the same; I do not feel as valued. Several team members walked around me as i waited for a re-fill; a few even seemed to turn their gaze downward so that they would not need to acknowledge me. Yes, the new atmosphere is snazzy; but I would, perhaps, tolerate the oil-laden static air and sticky floor once again for the occasion to refuse a spontaneous offer to fill my cup but thank her for it just the same.
I always get 1 to 2 chicken sandwiches with pickles and honey and and if they have it frosted lemonade.
I was not aware that chick-f served breakfast and I was a bit dubious. Went in and ordered near to my standard breakfast sandwich available on their menu. I was pleasantly surprised how good it was. Not really a fair reaction without trying but very good. Fwiw I would recommend trying.
After three days of no sleep and barely any food, my husband who is in the hospital with an unknown diagnosis finally said the magic words “im hungry”Naturally after browsing a list of local restaurants he chose chic-fil-a. After deciding what to order I go to pay. I accidentally gave the wrong debt card and realized it as she was going rk swipe - no biggie, but I apologized and let her know my current situation.I was for once happy the drive thru line was long cause it meant I had a few 20-30 second intervals of resting my eyes in my hands on the steering wheel. I get to the window and they hand me my food, the manager had comped his meal and added a Brownie and cookie and said the team would be praying for us.After 72 hours of hell and still no answer this was the breath of air we needed.THANK YOU Brownwood Chic-Fil-A team, you have no idea how much that lifted my husband’s spirit.
This is honestly the ONLY bad chick fil a I have ever been too. No cars pulling up .. 20 minute wait.
Food is alwaya yummy. Never expect any less ^_^
Always gets our order correct. But slow getting orders out to customers in drive thru.
Take out is very organized. A long line of customers can be moved quickly, yet still with friendly service. The food is excellent. The flavor good of food and bevarages are wonderful. The lemonade is a favorite with us. Salads are fresh tasting. The Cobb is my favorite. The meal sizes are adequate for most. The price is a little higher, but the food is healthier than most fast food places.
Food was good. Service was fast and the place was clean. They were out of a few items like ice cream which was disappointing. Over all a good spot to stop
I was very disappointed with the experience here. Nearly every time I drove by this place it was packed. Lines and lines of cars waiting to order and pickup. So I expected that the food must be really really good to have that many people waiting in line to get it. I walked in and placed my order - sandwich, fries and drink. It seemed to take a long time to get the order and when I finally did I found the sandwich bun to be soggy from the pickle juice and smashed, the fries were lukewarm and limp. I threw away the bun, ate most of the chicken, ate some of the fries that were not as limp and threw away the rest. The drink was good though. I feel like this meal was a waste of money and do not plan on eating there again.
Service is always good people are nice owner is awesome and down-to-earth👍
Came in with my 89 yr old father, by the time we chose our breakfast the counter person stated we stop serving breakfast at 1030, it was 1033, he watched us choose what we wanted. He ask the manager she was uncaring. We will not be back to this chic-fil-A!!! Disappointed Brownwood !!!!
Well I love Chik Fil A but I am very disappointed because I haven’t been there in a while. The sandwich is now half the size it used to be and so is the amount of fries. This saddens me immensely that they are following everyone else.
I got chicken nuggets and fries. It was good. People were nice, and my food was done very fast. Recommend 10/10
Good food, good people, good service. The inside is very nice and clean. The drive thru is quick and well organized. My kids love seeing the cows!
We pulled up and others pulled up with us. Cones were placed behind us, because they were closing. We were the last ones, because were in the slower lane. An employee came out and told us that we couldn’t be served, because the cones were placed before we got there. FALSE. The cones were BLOCKING US IN. We couldn’t even get out. We were asked to leave and they would not listen to reason and how we drove up with everyone else. This is after we sat in the drive thru for about 20 minutes waiting to order.
Always fresh. Always fast. Incredible service. Bridget is absolutely the sweetest!
Good food and love the friendly vibes. Favorite menu item is chicken nuggets and the cookies and cream milkshake
This chick FIL a is my favorite. The customer service is quick and friendly
Worst one I have ever been to. Nobody outside taking orders prolonged order times. Speak didnt work good. I repeated my self and still they got my order wrong. Wasnt busy but felt like I was a whatabuger at the window wait so long. There is no way this one is owned by the same people that own abilene sites. If so they need to pay this place a visit.
Awesome drinks amazing wait staff and the food was exceptional we had blackened mahi mahi Mesquite grilled mahi mahi rattlesnake eggs and quail wrapped and bacon very impressed
Amazing food and an amazing staff. Extremely professional and friendly. No matter how busy it is, everyone is doing their job with a smile on their face.
The food and customer service were so much better when it was at the mall. Sauces are almost always forgotten. Idk how many times i have gotten cold food thru the drive or curbside.idk what happened but it really went downhill fast. Its a shame since they just built it. But it really is my last choice now when it comes to dinner choices.
We love chick-fil-A. and sometimes we buy the sandwich twice a week as we thought thier food is very healthy. Unfortunately I found out last nite not so much. I wish I could post the chicken. It was hard and not cooked and terrible. We didnt even let our dog eat it. We were very disappointed. I called the shift manager. If I could put pictures I would. I will never eat from brownwood chick fila no more . Lost us as customer
Service wasnt as good as usual. They didnt apply my free sandwich card for one order so I paid for it. Then we didnt get all our food in kids meals all we got was chicken and a drink for them.
I was driving to Cisco for work at night, I ordered their spicy chicken sandwich and fries. One of the best I have ever eaten. Well, When I was leaving, My friend was driving too pulling a camper, was a ways behind, I went back and ordered again, But they were closing.Their director was outside along with a gentleman that worked there. I asked if I could still order and asked what did I need, I told them same thing. But they said, They had already thrown those away, Everything every day fresh. They said, we have some chicken nuggets and other stuff if you like, So I accepted, And asked how much was the food.They said, Here it is on the house. But I still insisted on paying for the food. I looked in the bag there were chicken nuggets, mac and cheese, and pies. A lot of food. To the director and gentleman, I want to say Thank you.The people of Brownwood, You really made an impression on me that I will never forget.If you are anywhere near there Believe me, It is worth it to go. Just cause of the people there.You just dont find that kind of treatment of kindness everywhere. Their food is excellent.They also deserve a raise. Beautiful people. Aces in my book. Thank you, Again.
Check your order before you leave drive through. They have forgotten items from my order frequently but yesterday they left out all the fries for the entire order for my family and a drink.
Cant really complain when youre eating the lords chicken. I love the employees and their overall sense of happiness and enjoyment of their jobs. Chick-fil-A is always doing it nothing but right 🥰
Super friendly as usual. Love going to chick fil a
Super slow! It took almost 20 minutes to get our breakfast order, 2 minis and 2 biscuits. We had 12 hours ahead of us on a roadtrip and we wished we stopped somewhere else. Between that and starbucks it took an hour to get out of this town. The food was the same and delicious as always!
They never make the spicy chick fil a sandwich spicy. It tastes just like the regular sandwich. When they were located in the mall, this was the same issue. When they opened up their stand-alone, it tasted great and spicy, initially. Now, it tastes just plain. Because of this, I don’t come as often as I normally do and would like. I’d rather go get the actual spicy sandwich from another city close by. Other than this issue, this location is good. Servers are always courteous. Very busy location.I’ve been finding chocolate bits (fromtheir peppermint shake) in my frosted lemonade drink. I notified the location to allow me to get a new drink, and they were able to.
Great food, great customer service. Nothing more needs to be said.
The food is very good, the workers are very polite and patient. The only bad thing was the management. The brunette woman was bad mouthing her own employees to customers and seemed to be a little hostile. Made my experience there unpleasant.
Always fast, kind, and courtesy of there customers never a complaint 👌
I See This Crew everyday This Crew goes above and beyond to make sure your orders are done right yes we all messed up at times and orders to get messed up at times but this Chick-fil-A is like no other but theyre parking is not so good sometimes so people pay attention to the people in the parking lot in the cars around it however they have been working on this so thumbs up for that and great props it has a playground for the kids right next door where you can play at the park while you eat your lunch so come and enjoy the atmosphere and see what Chick-fil-A has in store for you because they really do try to go above and beyond
Only messed up my order once since the new building opened
Food was great. Service was good.
Everybody knows if you want some good chicken and a sandwich dont go to Walmart dont go to Subway dont go to go to Chick-fil-A
Its been forever ago that I was at Chick-fil-a but they were fast and friendly I just wish that they were like that everywhere but once youve had a little country charm you wish its all over but a national food chain goes to bigger cities not all stores treat you the same next time I will try our store closer to me and hope for the same treatment
Its chic fil-A.....no matter how long the line, youll get thru quick. Hot and fresh.
The nice new building is great the drive-thru service is abysmal. For the fourth time they have left items out of our order it wouldnt be a big deal but I live almost 20 miles from it. I already missed the mall location they always seemed to get it right.
By far the SLOWEST Chick-Fil-A I’ve ever been to. Don’t bother coming unless you have 30-45 minutes to spare waiting on your food.
The establishment temperature was great!! Would definitely return and recommend for a quick bite. The food was same as usual freshly cooked.
Excellent meal fairly priced.
Yalls food was great Ill be coming back soon .
I only ordered shakes. Reason for 4 star instead of 5 is because they only serve small shakes and small for $4 is too much
Love this place.... always pretty busy but never a problem for it is just very popular and service is quick and excellent Always very efficient and friendly
Love the new place! Always friendly staff. I manly use the app and have it delivered to my car so save time and to be safe.
Always fast, consistent good fastfood, staff is always friendly
Love the food. But could you pleasePut a menu board back far enough for people to see what they want before the employees start asking? Not everyone has your menu memorized .
Fast and friendly service. Great CFA food and this location is easy to get in and out.
This is the longest I’ve ever waited in a drive through. Employees outside were not responsive when asked about the delay. Line did not move for 15 mins. Poorest run location I’ve encountered yet.
Besides the fact that they came to take my order befor I saw a menu it was a great experience they even had a treat for my german shepherd when we got to the window
Always friendly, fast and the food is so delicious. they run that drive-thru like butter on a hot biscuit. .. the Lords chicken is goooooood 😤😤👏👏❤
Awesome service great food as always
Employees were very nice and cheerful. Food was great and they were accommodating to my food allergies
Had nothing but good experiences at this location always busy but they handle it well in and out kids loved the food
This is a fairly new restaurant. The service was fast and efficient, and the food was fresh, exactly what you would expect from Chick-fil-A.
Always friendly! Great customer service. Food is usually on point.
Worst service at a Chick Fil A I have EVER been to. I was in the drive-thru for over 45 mins.
The staff are very nice and professional and the food is very fresh and delicious...
Worth the wait, Sandwiches and nuggets good as always!
As always, fast, cheerful service
So good! Always fresh and a very friendly staff
Not much to say. went in drive-thru. got our food very fast.
Super fast and tasty as usual. Great place to dine in or carry out!
My favorite fast food stop. Customer service is amazing and food is always excellent!
Chicken wrap is sooo good
The chicken was wonderful as always
Not as good as the Chick-fil-A in the Early Mall was, but this location hasnt been open long. The service was outstanding as all the Chick-fil-A locations are.
They are busy, but the food and service is excellent.
Great lemonade here. And of course the kids always love the chicken nuggets
Service was excellent,very friendly staff at window and food was just the way I order it.
Always great! This location has a largely covered drive-thru w/fans and heaters suspended from the drive-thrus ceiling.
Great food and Extremely Great service, ALL the Staff was extremely polite and courteous, treated my wife and I with much respect.
Busy as usual, but prompt service. We used the app and chose curbside pickup. The employee was very friendly
The drive through was going fast and smooth. Friendly staff and was warm just right to eat.
If Your Wanting Some of the Best Quality 💯👌🏿 Perfect Food... Then definitely this is your spot you wanna be... Photos coming soon... But hey!!! 😃 Eat Here
I eat here more often than the employees, I’m sure, but I love this place!
Slowest Chick-fil-A in the history of Chick-fil-A’s. You could probably drive to another one and get back this way quicker than waiting on this one
Terrible experience. Inside line took forever. Employees didn’t seem engaged. Chatting when food was ready to be given to me.
I placed order online & went & picked it up & was greeted by a smiling employee. Order was correct & hot, fresh & delicious
Love that chicken sandwich…!!
Very slow. I have never been to one this slow. Food was not ready when we finally made it to the window. Had to wait.
Food is always great but like with everything in this town, SLOOOOOW. At everything. You would think so.eone would step in and correct the issue.
Not great. Not a fan. Small, overpriced portions. Very salty.
Always fresh. Always fast. Always a pleasure!!!
They keep on forgetting my Conuments th
Loved it super fast. Great attitude thanks so much for a fun time
Super kind employees but they were less efficient than any other locationg I have been too. Would come again tho. :)
It was super busy but its ok.
Luv this place, great service and food. Wish they were open Sundays
I LOVE LOVE LOVE Bridget and her team. These guys are the definition of great service and speed.
Took forever to get our food yet it was delicious
Beautiful new facility...great speedy service and as always a quality meal
Meal is completely ruined because they decided not to give me sauce or a fork to eat my macaroni, terrible trash
The chicken sandwich was horrible. The bread tasted like paper . I threw it in the trash
Place was packed but thumbs up for the fast and friendly service.
I am employed at this location and I love this place! I know everyone else loves this place too because we are always busy!
They have the best chicken and Mac around
Always tasty food!
Love their chicken strips! Food always good, courteous employees
The service is always great and friendly when i go there
The young lady that checked me out was so friendly when I needed a friendly face
Great place to eat. Staff is friendly and helpful.
Clean and friendly atmosphere.
Quickest fast food in Brownwood. Always great
Fast and very friendly service. The food was hot and fresh.
That was a pretty cool experience that went faster than expected and a play area For the little ones AWESOME
1st night open and I was so impressed. Awesome service. Awesome food. Would definately reccomend.
Waited in the drive thru for 30 minutes for food, was it worth it? Every single bite was worth the wait😋😋😋
Really good fries were fresh and my chicken sandwich was made really good
Good idea to take orders in person, however, this was our second visit and both times the order was incorrect.
Other than a long line at the drive-thru, service and food was great!
It was my first time ever there and it was really good I like how the made it
Very good! Play area and great outdoor seating area across the driveway.
Its Chick-fil-A.....Of course it is great!!
Called last minute with a big order. Ready when I got there to pick it up.
Food was good and brought to our car in a timely manner.
Outstanding.
Great atmosphere, friendly staff, great food.
Always great service and very good food
Very good
Great food! Super Kind and friendly drive thru worker...
These people are always professional and friendly and the food is great
Awesome food. Very thought drive through service as well.
Always fast and friendly service with delicious food.
How can you go wrong with the place!?!?!? They have yet to mess up my order😎
Service is always great and the food us hot. ❤
Tried the Lemon Kale Caesar Salad and the Peach Milkshake. Awesome!!!
Very pleasant and friendly employees. Spotless.
What can I say other than Chick-fil-a! Always great.
Some of the best food in Brownwood.
Great place for a quick bit
Love the chicken bites
The wait is not long even though there is always line of cars.
Great food great service always happy and helpful
Best service in town always a great experience
Very nice, glad they finally opened up the lobby
Friendly and very clean. Great job, CFA
I really like this place but always so busy
It has great service, and there is an outdoor playground!
What else is there to say! The best!
Great experience ☺️
So busy , but staffs are very friendly
Chicken tortilla soup, too many beams
Love it
Didnt get what I ordered. Very disappointed.
Very pleasant employees and great Lemonade
As always the best fast food restaurant!
Great food 😋
Come on guys the sauce is like the cherry on top,no straws or napkins.
Always a great experience and food, always
Best Chick-fil-A Ive ever had!
Great food and service always
Great food. Love the lemonade!
Will always love chick fil a!
Awesome
Super fast and hot food! This was even when it was BUSY!!!
Yum...
Got order wrong..got it right after several attempts
Well managed and courteous employees
Best chicken sandwich in my opinion.
Great service
Nuggets and sweet tea! Nuff said!
Kids love this place!
Friendly and great food!
Always love Chick-fil-a!
Great choice. Love the lemonade.
Went in for a peach milkshake, it was delicious
Always love the friendly service
The salads are always delicious.
Total reviews rating 4.5
199 Reviews for Chick-fil-A 2023:
Review №1
2022-03-23Food was good as to be expected, what I did not expect was to meet the greatest service/restaurant employee ever. Jim was contagiously friendly, helpful and funny. The best experience in a restaurant I have had, he deserves a raise/promotion. This kid is going places!-Your Firefighter Friends
Review №2
2022-05-27Worst Chick-fil-A I have ever been to.3PM on a Friday. It took forever to get through the drive through & after we pulled out we realized that they forgot part of our order. I have not been impressed with this location the handful of times we have visited.It had better service when it was in the mall!
Review №3
2022-05-17Food was good, but this is my 12 piece nuggets! Somethings missing…. A few nuggets!
Review №4
2022-07-03Its a Chick-fil-A, I really dont need to say much.As like any other Chick-fil-A, all the workers are very polite.All the food options are delicious, their frying methods are pretty much unparalleled among other restaurants.Despite almost ALWAYS having a very long drive through line, its usually still not thatong of a wait to get your food.After getting breakfast for 4 people, the price was still only under $25.
Review №5
2022-07-06My kids ate the chicken nuggets with fries and a powerade. 2 hours later they were throwing up and had diahrea. My 4 yo and 2 yo got food poisoning from chickfila. That was a fun day traveling home. 6 and a half hours felt like 12 hours.
Review №6
2022-08-10It is always a pleasure to eat here. Always quick service and friendly faces. For fast food they know how to treat you.
Review №7
2022-06-16Hands down the nicest Chick-fil-A Ive ever been to. That it is in Brownwood of all places is wild. It is unfortunate that they take your order so far out from the menu though. Could yall add a menu out further in the line for us?
Review №8
2022-08-07I will no longer be ordering from here. 1) they are crazy expensive 2) for a Christian company Chick-fil-A as a corporation does not represent Christian morals. Brownwood Chick-fil-A treats customers and workers wonderfully, but the corporation as a whole does not. From asking workers to serve almost 3,000 people in a hour just to beat their record, to making people work 13 to 14 hour shifts. Also, having people volunteer instead of work because they dont want to pay people to work. That is not a good representation of the Christian company they are supposed to be. Lastly, it should not cost 25 to 30 for 2 people to eat here. Thats just crazy!
Review №9
2021-01-09Im so happy with the new location of this Chick-f il-a it is so much better than the old one at the mall. I like how they put in a cute little play ground. When my kids and I drive by they always ask me to play but it is too cold outside right now, (in January). This location gets busy around lunch. Im not sure about during dinner hours. But they are pretty fast, as fast as any other chick fil a Ive been to in Lubbock or wherever. They have a two lane drive through and I believe you can call ahead as well. There is curbside pick up and even a spot for Door Dash drivers. I have not been inside this location yet. Just drive through. I had to search for the new Chick Fil A in Brownwood tx to come to the new and correct location on Google. (This is where our old Skillets restaurant was. )The other mall location is permanently closed.
Review №10
2022-08-02My wife loves this place. The nuggets were really good everything was fresh way to go guys