Kerbside pickup
Yes
Chicken Express in Kilgore
Categories
Location on the map
Kilgore, Gregg County, Texas, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Kids' menu
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Phone: +1 903-988-0999
Site: https://chickene.com/menu/
Site: https://chickene.com/menu/
Opening hours
- Monday:10:30AM–10PM
- Tuesday:10:30AM–10PM
- Wednesday:10:30AM–10PM
- Thursday:10:30AM–10PM
- Friday:10:30AM–10PM
- Saturday:10:30AM–10PM
- Sunday:10:30AM–10PM
Chicken Express in other cities:
Comments (199)
Cant come home without a stop.at chicken express...Please put the traditional wings back on the menu, though.
I dont understand how a restaurant dont give napkins when you order food, especially greasy chicken smh
Love the chicken here. Sweet tea is great. Friendly people.
**UPDATE AS OF 5/25/22***Still have the best chicken ever, but Ive never had the spicy until today...OMG!! I will never go to Popeyes again, prices have went up at CE, but FAR better food!!*Best chicken in Kilgore! Always love going here for a glass of fresh tea too. Friendly staff and fast service!
❤❤❤ chicken express. Hands down top choice when it comes to a place to get a family meal with chicken tenders, mashed potatoes, macaroni & rolls. The staff are awesome. Very friendly, fast & accommodating. Always a stop of mine when I find myself over in Kilgore. ☺ If you never had chicken express before, you dont know what youre missing.
Great food, awesome customer service and the best tea in town!
Larger chicken pieces could have been cooked longer food was warm not hot.
I have stopped at this restaurant a few times on my travels through Athens and it is always clean and quick. This stop, the inside was closed and the drive through was open (presumably for COViD reasons).They never give you the amount of chicken you ordered... It is always a little more. For someone like me who generally doesnt eat an entire meal, a combo meal usually turns into a couple of meals or a meal or a snack. The little extra is always appreciated.As always, the chicken was crispy and hot, and not greasy. Nothing needs salt, nor is anything over salted. Chicken Express really does have a winning recipe for everything on the menu. The mashed potatoes are awesome. I got corn for the first time this stop and it was delicious without anything added.A great place to stop in Athens.
We ordered chicken strips with mashed potatoes & gravy..we also liked the yeast rolls and biscuits.This was still nice and warm when we got home.Ordered to go...Very good chicken, moist while being crispy & crunchy.
I was leary about eating here, Id heard how the chicken strips were old, cold from others. But my order was fresh, Out, and everything I hope for with my past meals at Chicken Express, in Marshall and Longview thank you for being on the spot!
The girl that brought our food out was rude. Shoved the drink in my husbands face. Got home with our food and his liver and gizzards were slimmy. The mash potatoes were dry. We ask for biscuits and got roles. This is not the first time this has happened but it will be the last! Get new workers or shut down.
We used to enjoy dining here, but lately it has been terrible. The chicken was super soggy and seemed like it was cooked HOURS ago. It was also bland and not seasoned at all. I also asked the guy at the window for honey mustard which we did not receive because the young workers were too busy standing around. Some were dancing. We bought $30 worth of food. It was so bad that we had to throw all of it in the trash. Management really needs to make some corrections. This used to be a good place to eat. These young and lazy employees are ruining your business by playing around and not taking their jobs seriously.
I order team meals from Chicken Express, in general, a lot because they work with schools to provide an affordable meal for the kids. Their food is always good. The kids really like it and see it as a treat.
Have always loved chicken express. Do not like wait times. In line over 30 mins. Have never tried the catfish but decided to last week. When I ordered the 8 piece fillet meal I was told there was a 15 min wait for it. I passed and ordered chicken as usual. So today Aug.19th I AGAIN tried to order the catfish. AGAIN was told a 15 min. Wait! I asked why. Was told they had none cooked. Uh huh why the hell offer it on menu if you are not going to cook it!!!! This was 3:45 pm and dinner crowd coming on. WOW just wow. As much as I like their chicken tenders they have lost my business. Not going back. Im done.
Normally I like this place but this time I went through drive thru and no line. Went up to window and had two 6 pc chicken strips. Got home missing side item in 1 box. Wanted biscuits in both... Got rolls. Chicken was luke warm... Mind you I only live 5 minutes away there should have been still hot. I am surely disappointed... Would give a 1 star but the cashier was very nice.
One of the worse experiences IV ever had there. Literally sat in drive thru for over 45 minutes and they didnt have one single customer inside. I finally get to the window and I see all 3 employees either playing and dancing around or on their phone. I sat there and watched him take another 10 minutes to make 2, 4 piece chicken boxes. And of course I got my food and was cold. The inside of the restaurant looked horrible. There was more food on the floor than on the racks. Trash everywhere. Definitely wont be returning to this store
Well the last few times we have ate there, are carried it out, the chicken tastes horrible !!!! I dont know what theyve done to it but its not the same, as it was a 6 months ago, and the prices are way too high, if theyre going to charge you that kind of money, then they need to serve a better quality of food,
The food is always good, my issue is when I go thru the drive thru, I ask for Ranch dressing instead of gravy and no biscut. 99% of the time I get gravy, and when they do give me Ranch, 2 containers for a 7 piece meal....thats just silly. I am just disappointed....also no napkins, no salt, no ranch dressing....happy lunch for me.
It would be even better if it didnt seem like everytime I got they forget something. Chickens always great and so are the sides when I get them. If I pay 60 bucks for the chicken I want my sides too
The food is delicious, pretty quick, and moderately priced. The only issue Ive ever had is when they forgot my condiments after I paid them $45.EDIT: Ive changed my rating from 4/5 to 2/5 due to the incredibly rude and inept employees that Ive had to interact with during my last few visits.
That food so good make me want to slap my mama
!So i decided to go by chicken Express for dinner.. needless to say i WILL NEVER EVER eat there again.. smdh.. chicken is rock hard.. plus i waited like 25 to 30 mins in drive thur so theres no reason it should of been old!! Its pathetic that i waited so long. I ended up having to go back for my okra that i had ordered.. tea was okay and so was orka (only because they didntput in in my bag) . chicken was hard.. gravy was watery... roll was hard.. mashed potatoes were cold.. employee had an attitude... geezzz. the list goes. On........Will be contacting mangers or corporate
Please either train your people right so they know what they are doing or replace your management with someone who can. This place is the worst one out of all the local chicken express restaurants! Never have had so many problems every time! Slow staff, they don’t know which order is for the person at the window, food is not up to par and they usually forget to add something to our order....
Drove up to place my order of a large drink. Only car in line. 10 minutes later no drink. Drove off. I called the manger to make sure everyone was ok inside. Their behavior was odd inside the kitchen. The manager could care less. Notice the response to the complaints on here.....exactly.....they do not care.
Ive always liked this place but we only go here for the sweet tea and the 16 tender special.
First off they had no chicken breast. Spent almost 30 dollars for 12 piece family meal. Potatoes were cold. I dont feel like i got my money worth. They were standing around drinking their drinks and i felt it was unsanitary. Very disappointed and wont be back to this one.
Great food at great prices!
Probably the toughest and coldest fish Ive ever had. This whole dinner was cold actually and it all should of been thrown out hours ago. Total waste of money and time.
The food was good. But it is very expensive for a larger family to want to have a take out meal there. Have to save it for special occasions, if at all.
Excellent rolls, decent chicken and potatos.
What has happened to this place? They used to be fast. They would even have ppl come to you in the line to speed it up but the last few times I have had to wait in line forever. I’ve literally been in this line 34 minutes as of now and there are still 2 cars ahead of me. It’s not like it’s cooked fresh so it shouldn’t take this long.
I have ordered here before, and tonight was the worse. The gravy was like it had been watered down ( very thin) not thick like it should have been. The roll was cold, and I had 2 good pieces of tenders out of the 4 that I ordered.
Some of the rudest employees Ive seen working in an establishment. The young man had the pine sol so strong that it burned your eyes. He continued to mop right beside us while we were eating. I doubt Ill be back anytime soon. One star because of the food.
I went through the drive-thru. When I got home, not even 5 mins from their location, I found the chicken cold and rubbery. Its the second time Ive ordered from there, and the second time Ive had an issue with their food. Never again.
Food is good....service....not so much. Cashier was not very friendly....a family came in at the same time as we did and waited for their food for a long time...we were almost finished before they received their order. When the dad asked if they had skipped over their number, they told him they were filling all the easy (aka small) orders first. This was only 6 people...and not a huge order...so not sure why the delay for them...Guy was in kitchen with air pods in his ears. He was doing random things, but could have helped with front counter.Someone added tea to the machine and did it in such a manner as the tea splashed out the top, down the front of the machine, and almost all over me and the dad of the family that I mentioned earlier.Food is good, and a good value....but the service is the main reason we dont eat there more often..
This place gave me bad food poisoning I don’t know if it was the chicken or fries or sweet tea but horrible experience
Other than soggy gravy. Rolls too sweet. Undersized side dishes, a good place for Southern Fried chicken livers and no gizzards. Plump breasts. Meaty legs. And jalapenos for the pepper sauce.
Food here is as expected. Tonight though I sat in the drive through for 20 minutes only to hear they lost my order, after I paid them, with exact change. I came in to speak with a manager and he makes no apology and gets loud with me. Unacceptable.
Horrible, they dont use any seasoning... The food tastes like crunchy grease. The young man at the drive thru was rude... Ill never go back to this place. This was the 3rd bad experience this year.
If you go to chicken express ,try the chipotle mustard sauce to dip in but dont skimp on the mashed potatoes and gravy but also the honey. Youll want all for dipping and make sure to get plenty of tenders. Theyre addictive and not greasy at all! Its like they were made in an air frier or baked till perfect crisp somehow. Youll see. Very affordably priced . Thats a big huge deal to me always. If I can buy supper for round about the same price I could cook for,then I dont feel guilty about buying out sometimes.
Everything else is good besides the wait in the drive through 9 times out of 10 if you go on your lunch break and want something quick here isn’t for that. Just go inside or somewhere else. Every time I go I wait 20+ minutes and have my food cold by the time I’m driving off. So..maybe need to fix drive through time.
The boys were very polite and courteous but seem to be more interested and doing side work instead of getting customers took care of one young man was trying to take care of the front in the Drive-Thru
Can we all say customer sevice is a good thing to have? This place has the rudest ppl working for them. I love their sweet tea . but that all i go there for and sometimes its not even worth that. They are so rude never a thank you come back. And the manager lady always has a bad look on her face and talks very rude . If you dont like wlyour job find another one.
Clerk had no clue what was going on. Had to go over order three times. When asking for dipping sauce he did not know that honey mustard and ranch were to different things. Then was given two burnt rolls. Will not be back.
We brought a house in Kilgore the last of August. Today was the first and last time I order from here. The food was bland. I ordered a family meal paid extra for coleslaw but never got the gravy to go with the mashed potatoes. Never again...
Great chicken and sweet tea, BUT here in the last year or so, the service has been very slow, especially if you go through the drive-thru. Service at this Chicken Express use to be very quick. My wife and I dont go there near as much as we use to, just becuase it generally takes sooooo long to get through the drive-thru. I use to recommend this Chicken Express to people all the time, but now I tend not to mention it very often. Not sure if it can fully explain how slow the service their is now, but from my experience, a lot of the young people they have hired, have horrible customer serviice skills, and very obviously dont give a flip about their jobs. Weve all had low paying jobs, that we dont like, but at least act like you care a little, and dont let it spill out on every customer you deal with. And on a side note, they seem to always be out of rolls, and I end up with one of their biscuits (which I cant stand the taste of).
Horrible! It took over an hour to order and get the food and the window person argued w me about what was wrong on computer and what was on my receipt. Not a happy camper. We werent offered anything from free rolls to a discount.
The ice tea is the drink that is one of a kind. They have the correct combo on taste. The livers and gizzards are my favorite with gravy and that famous roll. I am in love.
The drive thru workers barely acknowledge my existence when I go through. I thought it might just be me, but it is the same with my wife. We are very nice. We say hello, ask how they are doing, and always say thank you. They LITERALLY say NOTHING. They open and shut the door, and talk to each other. It is ridiculous. Chicken Express in Kilgore used to be very friendly. This is not the case anymore. Can someone in management PLEASE explain to these kids what giving good customer service means. It is an important skill they need to learn. I understand having an off night, but this has happened every single time we have gone there in the past year.
I recently went to Chicken Express to buy some tenders and some gizards... I was so disappointed and mad when I realize how stupidly small the gizards were... The price on this combo is ridiculous compared to the gizzards. I was so upset! I called to the store and asked to speak with manager and she said thats the size they get them and she said she couldnt do anything about it. How about warning people about the crappy gizards youre about to sell them; atleast say hey the gizzards dont come complete that come in tiny sizes I was so pissed! I paid 20 dollards for something I didnt even eat!!! Management sucks! And the service they give sucks too the people at the window ignore you they arent nice and they literally just slam the window after you pay them... never again will I eat at this place!
Took them 22 minutes to get the order in front of us which was a small bag and then told us to pull up as soon as we got to the window our food should have already been done there were only only two guest inside the store there is no reason it should of taken 45 mins in a like!!!
When they first opened, it was great. Now the food is either too greasy and just not the same.c
I asked for dark meat, they gave me white. I asked for Diet Dr Pepper, they gave me Diet Coke. The biscuits and roll were not fresh. In fact, nothing I ordered was too particularly fresh. For as long as I had to wait, I figured it would be. I was wrong. Ill probably avoid this location from now on.
Not good cant m a ke change wit u hout losing half your money
Customer service was miserable. I ordered a 30 pc tender meal to feed my small army. ended up having to supplement their meals from home. The mashed potatoes were so heavily loaded with black pepper my kids couldnt eat them. The gravy was plain water. the manager avoided dealing with the issue by leaving me on hold till i hung up and called back. The counter person was not trained in customer service. He mumbled so that no one could understand him, did not know how to answer a phone, and did not know how to talk on a phone. Will NOT recommend to friends. There are restaurants closer to home i will frequent in the future.
Just left this place , the lady (manager) very rude . Order a 2pc chicken tenders , get home drop my mom off and no chicken in the box . So I call and tell them , the manager gets really rude and said I didnt order chicken you order tenders 😲 wow !Get to the store to pick tenders (chicken) up , and she dam near could have through it to me ! Very rude 😠😡I cant enjoy my food after that experience,smdh ......
Mediocre fried chicken tenders. Mashed potatoes are tasty, as is the peppered gravy. The sweet tea is extremely sweet. And I did mean SWEET, you have been warned.
Great service tonight, I hope it continues! Looks like theyve been able to hire a great team. Awesome job!
Went through drive thru in kilgKil Texas manager drinking on the front place his drink on the line and another worker just grabbing food from line and eating it I told the manager what I observed and ask for a refund. Poor customer service.
GREAT. Treated very well. im from out of town. Very circuitous that very important to me. Im a senior citizen. U dont find young people that go that extra for us in some towns i have been through.. 👍 👍 👍 👍
Chicken was way overdone and side where the last of what was in the pan (told so by employee)
The chicken tenders, gravy, mash taters, rolls were great!!First time there will be back
Wish they would be consistent in making their sweet tea... Longviews tea is ALWAYS good whereas Kilgore is hit or miss... sometimes the tea actually tastes like chicken.
Food is good but service is terrible they always forget the food I ordered fries and they forgot they also only gave us one piece of corn when I asked for two they sound so dead and tired there terrible customer service would not go there again
I used to work here when i was 17 chicken always cooked fresh comes every other day nothing is ever old or outdated tea made fresh daily as well as the sides good management has to be to train school kids each year prices can be a little much on certain things but wat isnt and the resturaunt stays clean definatley a great place to eat in out on the go
The rolls and fries are great but to chicken could use a little season
Great food. Mostly teenagers that usually need extra instructions and patience to help them along with your order. Otherwise great.
I really wish this location had spicy chicken tendies like Gladewater (Yum) because the chicken just taste like it’s made by a ol’ white dude with high blood pressure.
Service was slow. We were not given a receipt and the cashier did not know what we ordered. Someone from the back had to come let us know it was our order. This location is slow and usually messes up our order
Excellent food and great service.. You folks are awesome and make some good chicken!
Dear lord I love this chicken so much. So yummy. Always steaming hot. Deliciousness of the highest order.Good gravy too :)
We love our Kilgore Chicken Express & the friendly faces, with smiles. The manager Jake is always such a pleasant person.
They seriously need to dilute the amount of pine-sol they use. It’s so strong you can taste the smell and the smell is startling when you walk in.
HAD TO WAIT INLINE FOR OVER 30 MINUTES 😡OBVIOUSLY THEY WERE HAVING ISSUES! YOUNG STAFF! VERY RUDE!AFTER CHURCH IS NO TIME TO COOK CHICKEN!FOOD OK!COULD OF BEEN BETTER!!THIS IS IN KILGORE TEXAS!!THEY NEED TO MAKE SURE STAFF IS AT ITS BEST ON SUNDAY!!
Very friendly,great menu choices,get a gallon of tea with your order if you purchase a large family dinner great bonus.aim to please you.
There is no good customer service. The young man working the drive through had no type of positive attitude. I give your restaurant a 👎
Food made me sick. I love Chicken Express elsewhere.
Awful. Cold food. Ice cold as if out of the fridge. Unfortunately it was too late to fix it by the time we got down the road a bit. SLOW SLOW SLOW TOO
One of the friendliest fast food restaurants Ive ever experienced. The food is very tasty and the lemonade is delicious.
It was an average experience. It tasted like they havent changed their grease in awhile. I more than likely wont be back.
Everything was cold and they left out my mashed potatoes and extra fries... And this was last night 12/6/20... Thanks
Bunch of kids running this place. Only place in town to get chicken so your kinda stuck. Got sick several times after eating here
The chicken used to be very good. But it has no flavor now and the prices are way too high for the quality of the food.
Always have good service
I wish I was offered a recipe after I was cashed out because something seamed a bit odd I got to the register and ordered ONLY 1sm okra 1gl of tea and 1c of ice tea I was given fries and 2c of tea after the young man repeated my order back to me then after he changed it he gives me a CLUSTER of not fully cooked okra wish I could put a picture of it on here SO NOT HAPPY RIGHT NOW
Good chicken and sweet tea. Also serve fish. If your a student on a budget, they have a deal for you.
Environment wasnt very professional,employee where in street cloths and they where serving cold food.
Takes way to long in the drive trough. Tea used to be really good. Not worth sitting 30-40 minutes in line for.
Not good. How is fried backbone a part of the chicken you eat.
Waited in drive thru line for nearly 40 minutes. Finally get food and get home. Wrong food in the bag. Sad.
They always have excellent chicken and fish.
Make sure when you leave you dont get a 3 strip meal that equals 1 and a half strips, i had one full strip and 2 broken up bites
Potaoes cold,tea was oki went Sunday at 11:45you would think it would of been freshWRONG!!
Is ok the only thing I didnt like is they dont have spicy chicken 😡🤬
This is the best place I have ever eatin best customer service!had my food in less than a minute!!!
Wont be returning. Chicken fried so hard it was inedible. Tried 3 times disappointed each time.
Chicken was stuff and dryed out. The tea and corn nuggets are awesome
Absolutely terrible customer service. I know your not fond of your job, but treating your customers poorly isnt the way to handle it.
Rude unprofessional people working for them! A child yelled at me because she had my drink order wrong. I will not go to there again....
Always great food, fast service, order has always been correct for me!!!
Great place for a snack. Good rolls and mashed potatoes.
Always friendly, fast and just down right good food.
The food was good but the employees had bad attitudes. Real short with customers.
It has been tradition for us to go here every Sunday, after church. I love this place!
Service is slow and staff is unfriendly, there were no customers in line ahead of us and it still took too long to have our order taken
Best sweet tea ever! Amazingly friendly staff! And super fast service!!!
Good food not always hot, staff is somewhat friendly. Prices are to high.
Food is not thay good to many young working there an just playing around
Their rolls have a buttery taste that makes it soft and straight from the hotness.
Food well prepared
The young guy taking my order was very rude and when I got to the window the lady working wasnt much better..
Hot and fresh chicken,,,window person nice
Ive worked here. Most unsanitary restaurant Ive ever seen. And management doesnt care. DONT EAT HERE. CAN POTENTIALLY MAKE YOU SICK!!
Chicken tenders are my fav to buy but lately its to hard and extra crispy to chew
Good chicken. Great bread.
Great food, however this place has a disgusting smell inside.
Always enjoy this restaurant chain when I have the opportunity to eat there.
Theyll never have to worry about me ever going back to that dam place again.
The best fried Chicken weve ever eaten.
Love the pickles and the tea. My kids love the fries
Chicken tenders werent very fresh. Other than that it was okay.
Charged $88 for my food at drive through after leaving.
I ordered chicken tenders and they were pretty good
The food is sooooooo good! Always friendly service!
Best chicken livers and unsweet tea around!! Gladewater location rocks!!
Went through drive through. The guy working the window was awesome and quick.
Very good service. Loved the fish.
Never eat inside but hit the drive threw sometimes. Never a issue!😎
Fish is good, chicken could be better.
Always good!
Waited almost an hour and forty five minutes for my food and it was soggy and cold
Good tenders, they also have catfish fillets that are good.
Always know what you are going to get. Cant go wrong with Chicken express
Always a 20 minute waite.... good food bad food preparation
Rolls tasted like pine sol mac n cheese bland
The food is delicious with great service
So good.
Really good food and customer service.
Best of everything chicken.
Not bad. Fast and good taste.
I love the fish. Great people
Dont like the gravy too watery and tea way too much sugar
Always great food and service.
Never again! Like eating cardboard. No flavor.
The food is always correct and fresh
Good food. Great prices.
Ok location Great food & Staff.
👍
Great chicken strips and sweet tea
Very very greasy... paid a lot for grease.
Great service and fresh food
Good chicken and a friendly staff!
So good Im in love with it its the best
Was not at chicken express
Great chicken strips!
Quality has gone downhill and staff are not friendly.
Always fresh foid and Tea is perfect!!!
Im always disappointed when I go to this place.
Took forever.. chick place with no chicken?
Good food. Clean restaurant.
Food was cold and half cook
No seasonings in their food 🤷
Quick service and good chicken.
Always good.
Quick, efficient service with a smile, day or night.
Ok chicken for a quick meal.
Great food and service..😋
Best sweet tea in town.
Good service and good chicken.
Good service hot food
Its ok.
Love their chicken livers
Still the best chicken in town 👍👍👍👍👍
Good food. Fast service.
Good place for quick food
Someplace I wouldnt go all the time
Rude attendant at the drive thru.
Always good food.
Good price good food
The rolls are good
Quick and Friendly Service!
Too expensive for just chicken
Hot Mess
It was ok
The Best Sweet Tea!😊
Again good food and service.
Good food and fast service
The sweet tea is the best!!
Great tea
Total reviews rating 3.6
199 Reviews for Chicken Express 2023:
Review №1
2021-06-28The crew you had working at 7pm on 6/27/21 need ALOT more training. I can understand that the reason the wait was so long is probably b/c you are understaffed rn but how I received my food is a lack of common sense and training. Our dozen rolls came in a single BALL, all squished together like they rolled them all up together and shot them basketball style into the bag and our boxes of fries were maybe half full, this is not the first time. The picture of the rolls were after they were pulled apart.
Review №2
2022-03-12Wont be eating here again. The food is still ok, but the prices have just gotten outrageous. Also, past 2 times Ive been here and asked for some spicy tenders, and they just give regular tenders. I can go somewhere different with chicken for less price and get my order right every time.
Review №3
2022-07-11Depends on what you get. 3 piece and coleslaw is always yummy. Catfish can be dry and you only get 3 poppers in the small. Not badly priced tho
Review №4
2022-07-01I liked it, good cole slaw, mashed potatoes were just ok, chicken was delicious
Review №5
2022-02-09There wasn’t mold on my bread. The one that did was the the burnt butter from the pan. They say it happens all the time but people over react and complain without listening or logic. Chicken was hot and fresh. Will come back again when visiting Kilgore.
Review №6
2022-02-18Im so upset with Chicken Express today! I went there on my lunch break and ordered a snack pack with Mashed Potatoes, Chicken Tenders, Gravy & a roll comes with it and I paid for an extra roll, but didnt receive it and I asked before leaving the drive thru window if it was in my order and I was told yes, but when I get back to work , I had no extra roll and Im really MAD about it, because this has happened to me several times and I havent complained, but today Im LIVID! Then to top it all off I tried to call and tell them about it and the phone number listed is not a working number and no other store could tell me what the number is! What kind of restaurant is this? Now Ive got to wait until I get off work to drive back to the restaurant to tell them about their service!!!!!!!
Review №7
2022-07-19Ordered number 1 and 2 with mashed potatoes and gravy and again no gravy
Review №8
2022-04-23Gravy was water chicken strips weren’t pieces of chicken it was mainly chunks of breading didn’t even get a whole roll it was half of one very very disappointed and they won’t answer phone
Review №9
2022-01-31This place is horrible !! We spent about 50 on a family meal and the rolls had mold the chicken was hard gravy was runny. Just bad service! Wont be going back.. also the girl calling customers darlin... not professional and some people dont like that...
Review №10
2022-06-23We got a huge selection to feed a group of 30. Very impressed!