Coffee Time (CT83) in Alamo
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Alamo, Hidalgo County, Texas, US
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- Monday:7:30AM–8PM
- Tuesday:7:30AM–8PM
- Wednesday:7:30AM–8PM
- Thursday:7:30AM–8PM
- Friday:7:30AM–8PM
- Saturday:1–8PM
- Sunday:Closed
The reason I’m giving coffee time three stars is because I had such an awful experience today. Usually every time I go I usually have a good experience but day I went through the drive-through and while I was ordering my usual order a white Irish and breakfast croissant but they weren’t serving breakfast and because I am visually impaired I asked the barista if she could please tell me what they had for lunch and her response was everything is on the menu and proceeded to give me attitude. I usually don’t get offended or expect for people to know that I am blind but a better response could’ve been given.
I’ve been a times, their bubble tea is not even tea nor are the bubbles good, they’re cold and hard. They’re always empty and business seems slow, I see why. And their upstairs structure isn’t sturdy and when I sat up there to do some work, I felt as if I was going to just fall through the floor. Someone needs to call the fire department on that, I think it’s a safety hazard. Staff is nice though, that’s about it. At least one of the girls is, she’s the one with light brown hair and glasses, cute and sweet service.
My visit today Tuesday Oct 13th 1:45pmOutstanding terrible service and product.No greetingCaviler attitudeNo apology for making my drink incorrectlyNo attempt to re-make the drinkAnd finally when I called to get the managers and the owners name the same girl that made the drink hung up on me.I expect this type of behavior and attitude from a chain which is why I typically dont go to chain coffee shops. I like to spend my money with locally owned businesses and I like to contribute to the local economy.
Every time I go to get tapioca (boba), they are out. Defeats the purpose of having an item on the menu if you are always out. Your limited flavor selection is bad enough, but then to drive there and they’re out. This is the only local place that “offers” boba. Please consider being better stocked or remove from your menu.
I hadnt been to Coffee Time in a few months. The young man at the drive thru wasnt courteous AT ALL. He didnt say hello, just opened the window and looked at me, like what do you want. Wow...I was about to buy $15 of coffee. He needs some training on how to treat customers. The girl who gave me the coffee at the second window was super nice. Not the kid in glasses! I may not go back!
First and last time going there. The staff was rude and looked like they didnt want to be there. The last thing I need in the morning is to wake up in a good mood, excited to get my coffee and taco then to be greeted with negative people and their attitude. The taco was great and so was the coffee but because of the unprofessionalism of the staff I definitely will not be returning.
Their service here is horrible!! I always order something and they give me the exact opposite. And the people there, especially that one girl, her attitude is horrible she didnt even ask me what size I wanted and she gave me the largest size. I definitely dont reccomend this place.
I like trying new coffee shops but this Coffee was nasty. Sorry I’m entitled to my own opinion. You could feel all the coffee grounds in the drink. It lacked that espresso taste. Maybe they didn’t pack it right or the grind of it? I don’t know. Wasted $5. If you want good coffee hit up MoonBeans coffee in McAllen.
8 am yesterday I drove up and asked the lady for a taco and a Mexican latte but Warm NoT Hot. She said NO PROBLEM.I took a sip around 5 minutes later and burnt my mouth spitting coffee all over the car. Since i didnt get a receipt I looked up the number to call and complain but the phone listed on google is no good.
If youre looking for over priced coffee, look no further! Theyve got it! The staff was a little eh, the coffee was okay, and the atmosphere is like a college dorm. But like the dorm of that guy who is like okay with partying, but hes not really cool, so he tries really hard to be. Yeah. That guy.
This place has a very nice ambiance. They play soft music, the girls are very friendly and were very helpful helping me choose a drink since it was my first time here. I ordered their Mexican Latte and Old Fashioned Cheesecake. The latte was served in a cute mug instead of the usual plastic cup and it was delicious! The cheesecake was very creamy. Everything is prepared to your liking. They were very kind to offer to add syrup to the cheesecake or marshmallow to the latte. Id love to come back and would definitely recommend that you visit this place.
Total reviews rating 4.4
104 Reviews for Coffee Time (CT83) 2023:
Review №1
2022-02-02Im sure they have good coffee, unfortunately Ill never find out as they require masks to be inside. Sure, theres the drive thru, but I wanted to sit and enjoy a drink. I dont patronize businesses that make me wear a mask and neither should anyone else.
Review №2
2022-03-23Our first time and we loved it. We enjoy taro boba and strawberry boba.
Review №3
2022-07-10Its good not my #1 but #2. Also the spot is crazy.🤐 . They also have different events for different things which is amazing. I LOVE THEM FOR THAT. 💗Good place for lemonade.................taste like lemonade stir up hurricane.................anyways you really have to stir it . Its also tiny and cute for short people like me . check there insta .pls I also thought the prices were good but my receipt didnt say the same turns out they had changed there prices 😐😐😐. Cool environment 😎 I guess.......my dad would take me here but sadly he isnt here with us may he have a good time. 😌.
Review №4
2022-06-11The caramel boba I ordered did not taste like caramel at all and when brought to their attention and asked for another shot of caramel they objected but finally gave us a small container with a yellow liquid substance that to be honest looked like spit in a container and didnt smell like caramel at all and they even charged extra for their mistake. I just threw it away since I wasnt sure what it was. I visited from Houston and I dont recommend this place at all. Aside from the two employees that were working at the time were so rude and unprofessional.
Review №5
2022-04-05This place is at least five years old, and its a gem in the tiny town of Alamo, Tx. The atmosphere is chill and pleasant, and the customer service is above decent. They are friendly and helpful. Its the perfect place to socialize, study or do some work without having to put some time into making a snack or drink for yourself or friends.
Review №6
2022-07-10This place is so nice the boba and coffee is amazing. Never have i ever had a bad experience there and I go almost every week. Great place omg. This place is always slaying 😍
Review №7
2019-07-13Friendly staff, nice decor and decent drink selectiom. Tried a frozen mocha chip and it was pretty good just a bit too sweet. If in the area stop by and give it a try.
Review №8
2022-01-05Great Bubba tea 👍 Love the area aswell, cleaned and organized. The girl with the purple hair, I love how she attended the customers. Her recommendations were on point. That chocolate muffin tho. Ill be back soon.
Review №9
2019-12-27My fiancé and I come down to McAllen/Alamo every Christmas to visit family and no joke we make sure to visit Coffee Time multiple times while we’re here! The ambiance, the drinks, and the people who work here/own this place all make the experience wonderful! We’re from Houston where there are coffee shops after coffee shops, and there is just something truly special about Coffee Time that separates them from the rest! I highly recommend getting the White Chocolate Raspberry Mocha! Can’t wait to keep coming back and getting my Coffee Time fix😉
Review №10
2019-09-16Great place to study and group talks love the chill environment great coffee the Mexican latte is to die for