Drive-through
Yes
Dairy Queen Bay City-1 in Bay City
Categories
Location on the map
Bay City, Matagorda County, Texas, US
Service options
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Assistive hearing loop
No
Offerings
Coffee
Yes
Kids' menu
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 979-245-7358
Site: https://dqtexas.com/?y_source=1_...
Site: https://dqtexas.com/?y_source=1_...
Opening hours
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–11PM
- Saturday:10AM–11PM
- Sunday:10AM–10PM
Comments (199)
If I could give 6 stars I would. An employee by the name Ruby made mine and my boyfriends experience at this Dairy Queen one to truly remember. The true definition of kidneys and customer service.
Ruby is great. We visited because of a referral from Ms Ann. Dairy Queen is lucky to have her.
Bay Citys Dairy Queen is the best.. Ruby the manager deserves a raise for being the greatest person ever
Friendly people. Loved my dipcone
Love how they take care of me
Great ice cream floats
Got 2 medium blizzards with chocolate and strawberries in it What is missing oh I know strawberries in both😐
Great ice cream!! The lady at the counter was very nice and had my order quickly.
Ordered a chili dog combo. They put cheese on it, but immediately remade me a new one. Excellent!
Great food and hot. Got my food fast too. Clean .....😏
They rarely get my order right but its all so DELICIOUS
Food is loaded with salt. Requested no salt on the fries. They must have dump a tube of salt in the grease. Fries loaded with salt and grease. Squeeze the fries, out comes grease like a soaked wet rag. Very little lettuces. Lettuces was shopped.
At Dairy Queen service is a little bit slower because food is always fresher.
Had to wait a long time for our order. Could use some cleaning on the wood fixtures there was dried ketchup on it
We have 2 locations in town, but this one is by far the best.
Good food and friendly service.
Really enjoyed the steak finger basket
Food was very good
All great service & friendly staff. Especially Ruby, shes the best.
Very friendly manager on duty on Saturday the 17th around 5pm. She also made my blizzard very fast and amazing.
The best!! Always clean, fast, polite service, even at their busiest times!!
Food was ok service was better than usual didn’t have the long wait like most times
Fresh fries amazing blizzards and services is fast and friendly.
Great food! Awesome service with great smiles. Happy place and very pleasant place to eat. Thank you DQ.
Havent been here in a while because of the pandemic but I came with family and ordered my usual. Food is still good and the workers there are friendly. Only thing I didnt like was the waiting times but when they are so busy, I cant really blame them, highly recommend.
I recommend the homestyle chicken and dumplings. Simply delicious!! All the food was hot and very tasty!
Kind and excellent service. I will ALWAYS visit Dairy Queen.
The service what great and we got our food on time
Great service. Have to admit their hamburger are great. 💪
Popular place for a quick meal. Foods are very good. Good place to take kids for a treat or quick meal. This Dairy Queen is clean. Order and pay, grab a seat. Theyll bring your food. Self serve drinks. Enjoy!
Awesome
Nicely remodeled location. Friendly service. As I look forward to the seasonal offering of dumplings I purchased a large to go. Upon returning to my hotel I find that the large was 70% soup with hardly any dumplings. Highly disappointing.
Great service....but sometimes food is cold!
Walked in. No one even acknowledged me. Just a bunch of kids at counter talking with their backs turned. So I just walked out. Did they even notice. Doubt it!
Friendly staff, quick service.
Good food and excellent customer service, will definitely eat here again.
Free ice cream cones!!
The were some issues but the manager came by our table to check on us. She offered to make it right then she gave us some coins for treats, and explained that she had 3 new cooks on staff that night. I think thats an acceptable excuse in a fast food restaurant as long as theyre willing to make it right.
Very clean. Really good food and even better prices. Very nice and extremely helpful staff.
Got alittle ice cream and some tacos and it was great
Great treats. Kids loved it. It was clean, but the staff was grumpy. The parking lot was in sorry shape, which is why I havent been there before. Inside was really nice.
Great customer service and happy to see workers masked.
We use drive thru almost exclusively. .its pretty fast and get orders correct 95% (bragging ) not complying. ...we go 4 or 5 times a week ..Ruby and Faith are the BEST. BUT the whole crew is great Thx
This is my favorite DQ. Flame broiled meat and awesome onion rings.
Why no cheese on the burger why not ask me if I want cheese? Paid too much for a burger with no cheese. Place has gone downhill everyday for 20 years.
I love DQ
I order the number for junior kumble it took him 20 minutes to get out to me I ask for a blizzard they put no ingredients in the blizzard this restaurant is going downhill
Pro tip - if they ask you to pull around then walk in for your order in 5 minutes. Magically when I wait 20-+ minutes every time this happens they have usually either given it out to someone else or they somehow missed my car. So do yourself a favor and go in and get your order. Food is always good though so only missing 1 star.
Slow service but food was good...
This place is tranquil and no children screaming. Crew is polite and attentive. Clean and no sticky tables. Burgers are also great and not greasy! Great place to be!
Slow down, take a break and enjoy DQ.
I hate to do it... especially since Ive been coming here forever. We just ordered food...alot of food. He stuffed it all into one bag and passed it into our car. Two things fell on the ground. With a straight face this man says, its not that bad you can pick it up and CHARGED US to replace it! But for God.
Service was not good at all.
Great steak finger basket. Terrific Blizzards.
Their milkshake is excellent
I put mayo on my blizzard and it tasted disgusting
Food delivered in a timely matter, great customer service and good food.
Best ice cream in town & the food is just as good.Go try it for yourself,you will not be disappointed trust me!!
Very nice and clean love the taco salad
Good ice cream
My order took longer than usual. I waited over 20 minutes for sure. Cars next to me waiting got their food before me. I ordered steak finger basket. The food was perfectly made and fresh and hot for sure!it tastes delicious. My 3 boys in the back were getting amped up in their carseats waiting so long which made me irritated more than normal. Lol I still would come back because the food was still made fresh for me and tasted yum! They were very busy that night also.
I discover the crispy tacos at all the Dairy Queen I just love it
Good hot and cold food. Good service. Fair price.
The staff here was SO FRIENDLY. I really enjoyed my meal here.
Always fresh & hot food here! Its presented neatly also! The wait may be timely but its worth it!!There are 2 DQs here in town and we always go to this one!!
Good
This location has always been top notch. Its always clean, the staff from subordinates to management is always professional and courteous.
Customer service was okay. Food is hot and fresh. I will recommend to others i will just recommend to provide a better customer service experience.
Always fresh. Almost always great customer service. Prices are reasonable.
Food was good. They also remade my blizzard with no problems.
It took 29 minutes to get a hamburger and fries, then to top it off they were rude and even made the wrong burger. Dont ever go here, 29 minutes!!!
Awesome service and great food reasonably priced.
Great service!
In their defense, we didnt realize they close at 10 but we were there before 10. The car before us went through and we sat for there for 2-3 minutes before she said were closed at 10:00. I know its annoying when people show up right before closing, but we were in line and at the menu board before 10.
Service: slow. Glacial slow. Over 20 minutes waiting on a steak finger basket. Also I dont think I have ever had a cashier give more of an impression of just not caring about anything. I have seen pics of zombies with more life. May just be me though.Side note: apparently this dq belongs in some post apocalyptic waste land where ketchup is more precious than gold, oil, or saffron, and must be strictly rationed. Must be some serious ketchup bandits on this side of town.Only thing that was good and delivered with speed was the blizzard.
Good treats here. Royal oreo blizzard is really good! I recommend it!
The food is what you would expect from a fast food establishment. The wait time for the drive thru is long enough it feels like forever. Ok place to stop as long as you are patient and are not in a hurry to be somewhere.
Friendly staff, food good, the ice cream and shakes are the best in town.
Great food made to order and friendly staff
Food is always fresh but theres no parking.
Always slow to bring food out, but its fresh.
Outstanding! Everything...the food....the store....the bathrooms! Highly recommend this DQ!
Went this wednesday for a quick lunch (it should be a fast food) but it wasnt quick for sure. 40 minutes of wait for 3 burgers and the place was half empty. Not good at all.
We got a 4 PC steak basket and a 4 PC chicken strips basket and they were both raw. It was to go so we didnt notice until we left. We tried to call but no answer.
Busy time at lunchtime so chicken strips a little slow but excellent food.
Food was good .Service fast. Banana split had .Skimpy toppings. Way less than usual .
Hot and fresh. Def a good burger joint.
Welcoming with a smile, order was correct and wait wasnt long, food was hot and delicious, also the dinning area was clean, including the restrooms, my visit with family was pleasant,in a nice dining experience, my complements to the manager, thanks Ruby your Dairy Queen is awesome!
To many young kids that Dont know what customer service is. I spilt a drink and was goin to get towels to help clean up,but the were all to busy talkin bout so so boyfriend. Sorry for the mess!!!
Always good at dairy queenGot the special an dipped coneService great.
Excellent service. Food takes a while but its because it is cooked FRESH...
Good food but too many flies while food is exposed
Good food, took awhile but they were really busy. Burger was cold, fries were fresh and hot.
Their was a little waiting but for Good food I for one dont mind you weighMN
Good food and shakes. Service is a little slow.
Service and food were 👍, for driving through to get a quick bite to eat...
The store is not much to look at and the locations are not the best. They make up for that with good for and ice cream.
Add soft things to the leg chairs
The food is okay for fast food, but their soft serve ice cream is the best.
Goog and fast service any driver through
It took them 45 minutes to get our food and ice cream out to us and we went through the drive-thru. They then brought us the wrong bag twice. We asked for two cups of ranch and we didnt receive any when weeventually got our food which was cold.
Could do better but better then a few places here
Good and ice cream
Ok cool thanks great place to enjoy lunch service with a smile
Best place to eat in Bay City, workers and Ms Ruby so nice and efficient.
Its okay its not that great to be putting 5 stars wasnt very busy at the time I went but the staff were respectful, and the restaurant was clean.
They were crowded and slow. Food was good DQ.
Food is always good. Service is always slow. No sence of urgency no matter what time of day or how long the line is.
The new Strawberry cheesecake filled dessert is great-place stays busy in the drive thru anyways!!
Hey there pretty good food tonight.! Had an small issue with the ordering at DQ on 7th street. The best thing about this was two different employees came out to double check our order because the paper for the chef receipt ran out. (this actually happened at venzulas garden so we already know what the deal is) After about 8 mins of waiting, they let us know what happened and we would receive our food in 10 mins. On a normal day we wait 30-45 mins there. Tonight we waited 19-20 mins tops.....(Negan voice) The chicken fried steak was DAMN GOOD.! I really do appreciate that they verified our order and didnt mess it up even though it was very hectic most places wont let you know whats goin on, the fact that they all kept their cool with a full line, and 6 ppl waiting, very nice work team ! Keep on cooking!!!
This Dairy Queen needs to be torn down. I would give it a negative rating if i could. The drive-thru is a non existent joke and has never functioned properly in at least 20 years. Also the staff seems to be clueless. I waited 20 minutes for 3 tacos and a large onion ring (only 6 rings), that was cold when i got it. There were not very many people there, maybe 5 occupied tables, which tells me they really could not care less, and they are clearly poorly trained to work as a team. I think there may have been more staff than customers. They should be ashamed of their performance, truly.
They were very friendly , courteous and the food was excellant! The cashier was very courteous!
Newer Dairy Bar with prompt service and good beef tacos.
On my last visit it was delicious!!! This time the fish BASKET was fried to hard and for 7 dollars I only got 2 pieces of rubbery fish. So dissappointed!!!!
Best fast food Burger deals.
GOOD FOOD AND ICE CREAM NO COMPLAINTS
Food is good when they get your order right
The food was good
I always go to the 7th st. Dairy Queen. The staff is pleasant and food good.
Great stop by for a quick lunch
They make good bugers an fries and drink great place eat
Blizzards are always good and staff was very nice and clean restroom
Wait time is a little long but food is good. We went thru drive thru, not sure if wait is long when dining inside.
Point less drive through you get pulled around to the other side of the building every time. Then have to sit there for 15 minutes just to walk inside and see you food bagged up just sitting.
Long wait for a fast food restaurant. The food was soggy by the time we got it.
Really good.Better than the one close to us.
Great service Ruby, is a great person their .
Yummy caramel sundae and friendly service.
It has the e best food
Clean facility and friendly service😁
Very friendly staff. Good was good.
Bay city is a great city. We enjoyed our time in this city
Sweet tea was yummy and 99c during happy hour!
The ice cream is good and hamburgers
Great service food prepared very well
Its always good
Waited way too long at drive thru before being helped. Medium blizzard cup had an inch of space at top.
Good service. Good deserts
Tacos n fries with cream gravy mmmmm
Always good food and ice cream
Great and fast service
The wait was like 10 min but it was all worth it...the dude burger is a must have
Fast and friendly well cooked food
Steak fingers are awesome here!!
Well actually it was my so called fiance and the woman hes been seeing behind my back, but he said food was slow like his date and remather slimy no greasy yeah he said she was slimy and food was greasy
It was horrible, the food was descent but the service was horrific. I would never come back to this DQ.
Decent service, food takes a while to be served.
Bought a large oreo blizzard and only half of it was oreo the rest was plain ice cream.
Love bringing the family here
Not liking DQ is un-Texan.
Texas Best right here in Baycity Texas
Enjoyed their food and dessert.
Super friendly staff.
Just missing some of the old recipes. Like salsa and the meat for tacos and taco salad.
Very nice Knowledge of there menu
Best dairy Queen Ive been to
Great sweat tea and food!
Great Banana splits
Always a wait but good food
Its DQ. Its good place for blizzards.
Person at window was polite but the drive through isnt a good setup.when you order there is a cross street that intersects the drive through . Causing line cuts and confusion
Blizzard heaven!
The best malts by far!!
Absolutely no service.
Drive through was ok but slow
Great food friendly courteous service
My food sat for 20 minutes and was cold. Be for I was served
I used to work here DONT EAT THE MEAT TRUST ME ON THIS!
I waited 26 mins for a Texas blizzard meal deal with bad service. Thanks Chris for forgetting my order
Food was good, but they got the order wrong.
Friendy employees and good food
Used to call in an order regularly. They lost our order twice. Only have a half hour for lunch. Wasted whole lunch waiting.
Blizzards are awesome, however sounded rude while taking the order.
Greart food good service
Enjoy the food and happy customers
Workers were unprofessional and it took 45 minutes to get one hunger buster. Do not go and eat between 11 AM and 3 pm if you only have one hour for lunch. The service is slow and management is horrible.
Shakes are horrible and these nachos were not good,not enough meat
Great pit stop for a blizzard
Two chicken burgers took 30 minutes. No stars!Wont stop there again
Fast and friendly!
Love their food!
Love this place & the workers
Real bad service to many young kids, working there, had a phone order left unattended at w/o d ow incomplete order
Needs to pay attention on people food cuz we sat outside for hr for our food ,stop talking more working
Order was messed up and took 30 mins for my food to be ready and wasn’t even hot.
Great dude sandwich.
Great food great service
They have good food
If youre prepared to wait 20 minutes for 2 shakes, go here.
Total reviews rating 4
199 Reviews for Dairy Queen Bay City-1 2023:
Review №1
2022-06-16I ordered a hot dog and fries through the drive through. It took over 30 minutes to bring it out and I had to ask before they went and looked for it. Everyone that came after me got their food and had left by this point. My food was cold. The last time it took 20 min to get a hot dog but I thought Id give them another shot. Epic fail.
Review №2
2022-06-26Where else can you get the delicious steak finger basket.You may or may not regret it
Review №3
2022-06-17I went to get some ice cream and I ordered some fries at the drive true hey gave us the ice cream and told us to go to the park in the front for the fries so we did we waited about 20ish minutes and they never came out. Then we went trough the drive thru again and a girl said missing a medium fry 😐? And gave it to me and shut the window and I think that was super rude and they should learn some manners especially cause Im younger that her and know better than that. I only gave 1 star bc the ice cream was good and my fries were soggy ☹.
Review №4
2022-04-05My six year old loves this place better than McDonalds for one they dont mess up her order and it comes with a free ice cream. What could be better
Review №5
2022-05-10Every time I go there I order an vanilla ice cream cone large and its always a different price I havent figured that out yet
Review №6
2021-10-03Cars are lined up around this place all day long but I never use the drive thru so I dont know about the wait time. Never had to wait long on the inside for service and the place is always very clean inside. Fall 2021, pecan pie blizzard is delightful 😀
Review №7
2022-03-17I was so disappointed with Dairy Queen today. I ordered 2 hungry buster meals. I received my food drove out the parking lot and decided to eat my food while it is hot. Well there was nothing hot about this food. The fries were warm and as soon as I grabbed the burger I knew it was cold. The meat looked like it was pre-cooked and had been sitting for a while. I always come to this location and never have I been so disappointed.
Review №8
2022-04-11Fresh food, Everytime. Have been coming every day her lately. Highly recommended..
Review №9
2022-05-03Cold French fries, could have been better.
Review №10
2022-06-01Good experience! My steak fingers were delicious!