For an older hotel from the outside, the inside of the rooms are surprisingly updated and nice. The bathroom could use an update though. Both night and day staff were friendly and helpful.
Positive: Clean and well maintained Negative: Hot tub was not operating. Breakfast was also not running .
It was ok. Room was clean but the shower was something to think about. There was mold and mildew growing in the stall, not to mention that the shower knob was falling out. The breakfast, Not So Good either. Little white lunch bag with 2 tiny muffins small enough to fit in the palm of your hand. All in all, it was comfortable but I like carpet better on my floors.
Horrible room. Holes in the walls broken furniture that was years old with grease stains from peoples greasy heads on the recliner paint peeling off the walls WAY WAY OVERPRICED would give zero stars if I had the option would never stay here or recommend this place again.
Front desk man was friendly and accommodating! Overall, we just weren’t impressed with the room and mostly no Continental breakfast! We booked this hotel for the breakfast but instead you’re given a brown paper sack with an orange and two tiny muffins. The first night we had some stranger banging on our door, the second night someone was vacuuming at 9:30 pm. We have 3 more nights here...Walls are paper thinBeds are comfy, bring your own pillowIt’s a good hotel for very short stay, not for more than a night or two tho!
Positive: Location to event. Negative: PRICE! Paid a luxury hotel price and got a cheap dumpy motel room. Breakfast was a tangelo and a small pastry. Not sure if the room was completely clean as after we arrived we took showers and walked on floor and are feet became filthy.
For an overnight stay, it was adequate. The facilities need a serious facelift, the door handle to my room was not working properly. I was quoted a different price than what my credit card was charged. The TV sometimes worked. As I said, its good in a pinch, but long term stays....I would pick something else.
Stayed here the evening of July 17th 2021 with:my one year old daughter. Great value, well maintained, a nice pool for the kids, pillows and mattress were comfortable, and a very hospitable proprietor was there to hear us. Altogether a lovely experience.
Absolute worst experience ever! Stained sheets, entry of bathroom floor had exposed rusted nails, a/c moldy, holes in couch. The outdoor stairwell was rusted with jagged metal. To make it even worse, the room reeked with the smell of curry! When requesting a refund, the staff was rude and argumentative. I have pictures to substantiate all of these claims! We did not stay!
The first room smelled really, really bad. Like dead fish or something. I was immediately disgusted. Then I saw a decent-sized small cockroach. I killed it. There was an ashtray in the smoking room, which was great. Many places dont bother.My boyfriend talked to the front desk and thankfully there was another room available. It was a typical room for the price. Nothing fancy, but I didnt see any roaches and it didnt smell bad, so theres that.I did notice an employee heading towards the first room with a can of Raid in the morning. Nice that some effort was made, but from what I know about cockroaches, regular pest control would probably be more effective.The mattress was actually pretty comfortable. Probably would have given a better review if not for the first room.
Stayed there last night passing through to Vegas. There was a space heater in the room because the heater didnt work. Not very clean the pillows sucked curtain was broke cigarette holes in the blanket. The shower wand in the bathroom didnt stay straight so it sprayed out onto the floor. I would never recommend this place. The quality inn across the street looked nice though wish I would have went there instead
Bathroom ceiling looked like it had had water damage and as gonna fall in tried to shower water wouldn’t even get hot sink wouldn’t drain room smelled bad dresser had missing drawers didn’t even have a phone in the room to call the front desk paid way more than the room was worth I won’t be coming back to this one !
Although the staff was very friendly and helpful, the room was not clean. I spilled a little water and when I wiped it up, my washcloth came up very dirty. Bathroom looked dingy and tub was stained. Bed sagged. I paid way too much at $159.
Cigarette holes in the blankets. Water in bathtub constantly running yet SHOWER doesnt work only tub. TV didnt work either, just turns on to black screen. Front desk man said, maintenance will be here in the morning. Gee, thanks, that sure helps with my 1 night stay tonight now doesnt it. $225 for 1 night stay... worth maybe $40. Bed was comfortable...
Musty / damp room. There was a used still very wet towel hanging on the back of the bathroom door. Very overpriced room at $169. Front desk person was very nice and friendly.
Picked this motel by reviews and availability on a busy weekend. Motel is old and need updating. Was told comes with breakfast... it was a sack breakfast with a muffin and tangerine. No coffee or water. Room was honestly a $59 room but price gouged for $200 per night. I booked thru Booking.com. I feel lime they write their own reviews because they did not depict the room we had. Humid musty room. Bathroom was in need of repairs. Extremely disappointed in room for the price
So disappointing. Sofa was stained with sweat on the arms and back pillows, stained with spilled liquids on the seat cushions. Long black hair on shower wall (my hair is short and white). Shower head wouldnt swivel, so the water shot out onto the bathroom floor and I couldnt adjust it. Plus, the adjustable spray head was stuck on one setting. Bed was good but the pillows were lumpy chunks of foam. Slept without them. Notepad on desk had been subjected to moisture. We wont be coming back.
I doubt that I will ever stay at a days inn again. If this is breakfast. I dont know dont bother. Last night my room was located in an area that should have been locked. Went down for ice, because not on each floor and was concerned, but felt better because of that lock. No. Also. Hallway no light so seeing my key a little difficult. It really doesnt deserve 2. The only thing I can really say was the room was clean. Oh, dont turn on fan bthrm. No sleep ever. Basically its over priced, but cheap. for a few more dollars you can go to Y.O. or inn of the hills.
Positive: Room was very clean Negative: Furniture was in rough shape. Couch seemed broken in the middle and had very little cushion. Bed was extremely hard. The toilet overflowed for no apparent reason on the last day.
Our room had a strange odor like fish and soured veggies. Cigarette burns on both blankets. Most furniture was stained or slightly falling apart. The ice machine near our room didnt work, so we had to go all the way to the front office. Outdoor pool and hot tub werent open although the online amenities lists it as open year round. The room was clean, and the housekeeper was very friendly. I was too tired to bother changing rooms; however, the state of the room was far below my expectations even for Days Inn. Stay at one of the other hotels up the street instead!
Very poor customer service. Front desk people need to be more friendly. I was in town because of an emergency and asked for a discount because of it and all I got was a sorry, its Saturday.The room was ok, musty smelling. Definitely need new couches.This place is nothing more than a glorified motel.
Room was dirty. Eveything is worn out. The beds arent even on a queen size frame. Theres a hole in the wall literally as you walk in the room. Cigarette burns in the sheets and bathroom. This is place is a ghetto and I would avoid it at all cost. I should have slept in my car before paying 169$ for this hole in the wall.Update. Days inn will never earn my business again and your automated response is even more offensive as it shows your management doesnt care...The place seems to cater to meth heads and drunks.
Bed/pillows were okay. Not bad.Worth the price. Some sketchy people were staying here. Good water pressure. Staff was pleasant to deal with.
We live in bandera and our air conditioning went out. The temp got up to 80. Just, NO! So we came to kerrville because I had a procedure with one of my Dr.s the next day. We had stayed there before and had a great experience.However, this time the TV did not work and we were there 2 days. We asked repeated for assistance. It was very lack luster like she did not care. She said she would send maintenance however, no one came. Also there were several dead insects. Ewww!!On the bright side, the room was very clean, we were offered extra blankets, towels, etc.When my husband checked out morning of day 3 the staff didnt care at all that i had been stuck in that room for over 48 hours no tv. I felt like we should have at least gotten a small discount... I definitely wont ever stay there again
Terrible dirty old stinking hotel. Rooms smell of cigarettes and pinesol. I booked with Expedia and rooms are nothing like the pictures. Could not stay in the room so canceled reservation and it cost me $74.00 and I didnt stay in the hotel. STAY AWAY FROM THIS HOTEL AND EXPEDIA IF YOU CANT STAND CIGARETTES AND PINESOL SMELL AND OLD OUTDATED HOTELS.
$160 for 1 night in this place was highway robbery. We only stayed here because it was the last hotel room available within a 50 mile radius. They should have paid us to stay here, not the other way around.Photos on their website and Google are very misleading. The bathrooms have tile that should be white, but is black instead. The floor was disgusting and had dog hair all over. The sheets were stained, pillows were yellow, and the room was overall very rundown. We are only sleeping for a few hours (with the lights on) and leaving ASAP.Wyndham should he ashamed to attach their name to this rats nest.
I walk into my room and the smoke smell was really strong. The first thing I see is a very chewed up couch that you would see on the side of the road. A filthy place, and Ive seen few as bad as this--this place was an eye-opener. Why anyone would give this place a positive review? Because they probably havent been to this property. A place full of mostly working men who are forced to stay there because their are few rooms available in Kerrville. Avoid.
Requested a non-smoking room, didnt happen. Shower handle fell off trying to adjust the shower which was too hot. No parking available, cars were parked on grass. Will not be returning to this particular Days Inn. Staff was nice and courteous. Room was clean.
Tidy and comfortable. Aroon, the manager was very communicative and friendly. I will definitely stay here again. Reasonable rate and convenient location.
Negative: Bad smell Worn out room No soap shampoo toiletries Furniture in bad condition Beds not comfortable
The room bedding was not grwat and the beds were very comfortable with springs in my back. The restroom was the worst! The shower walls had stains and appeared to need some major scrubbing. The bathroom floor was dirty with black in the grout, it needed to be mopped and cleaned correctly!
Dont stay here! Room looked like it was a scene of a brawl at one time. Every lamp shade was cracked & broken. Walls patched, scraped paint on walls & doors. The carpet was filthy, my white socks turned black from walking on carpet. Killed a cockroach climbing up the wall. The couch was torn, broken & disgusting. The room smelled sour & spoiled. I didnt dare set my luggage on the floor. Edge of tub had numerous cigarette burns.Only good thing... very hot water...I needed a shower just from walking in the room. Worst night ever spent in a hotel. I cant believe they charged me 15,000 Wyndham points for the night. Not worth 5,000 points! I will be reporting this to Wyndham Rewards.
The staff was very polite and the room was bigger than I expected. I got a room with 1 queen bed. It had an sitting area, a comfortable bed and a spacious bathroom. The water pressure was pretty great and the air conditioner worked well. The room also had a mini fridge, microwave, a coffee pot station, and a medium size TV. The room and linens were very clean. All in all, you cant beat $50 a night. I would recommend this place if you just need a place to shower and lay your head down at night like I did.
For a weekend, the price was awesome so we had to take advantage of it. Smoking rooms are actually cheaper than non-smoking. One of the AC knobs was broken but luckily it still worked. One thing that stood out to me, the shower is out in the open: no door. The toilet had a door though. Parking fills up quick and not a lot of spaces. Would stay again if the price is right.
Our room was very clean. Staff is friendly. Would have given five stars but there was no Gym or store to buy toiletries if needed.Great price and location. Cracker Barrel and Ihop on same road a little drive from Hotel.
Its pretty dated(older furniture, hair dryer etc). Smaller than usual Days Inn from the ones we have stayed at in other towns. The 2 guys for check in and check out were friendly. The shower pressure was nice. The bed was ok.
This is NOT a hotel, it is a motel. Price is reasonable, location good. Not ADA compliant, no elevator or ramps. Room was really clean, maid service was great. Security not so great. Someone had broken the chain lock in the door jamb before us. Informed front desk...they just glued the wood back on, lock and all. Breakfast is not that great....dinner at the YO Ranch close by was really good. We were there 5 nights and never once had a warm shower, let alone a hot one. Wifi NEVER worked and staff could have cared less. Maid service quickly went downhill, as weekend staff did not change bed linens, vacuum, or empty the trash. I would only recommend this place if your only alternative is sleeping in your car.
The rooms were very nice for a great price. The check in clerk was very kind and helpful. 10/10 would come back again.
We had a great time during fredricksburg trade days. This Hotel was perfect for us. It is a little out dated but it was clean, beds were comfy, we felt safe, and the AC was on point!! Very satisfied and we WOULD definately stay again. We did NOT see any roaches or rodents..
Place was ok & affordable price. Had to stay due to car problem. Sheets were clean. Place had a strong freshner odor. Notice carpet was so dusty & dirty that it could be the reason for use of strong freshner. Could use a good carpet changer better yet go to laminate. Place was busy, yet quiet to sleep at night. Affordable. Friendly front desk.
Bed & pillows were comfortable. TV didnt work, but I didnt notice until 3 am. Not worth calling the desk at that point. Good room, pleasant staff.
Positive: Absolutely nothing Negative: Dirty and broken down¿NOT worth a $---/night price tag¿front desk person acted like it was a bother to check in and when informing him about the shower not even draining he acted like he couldn¿t even be bothered.
After having a horrible experience at Lone Star hotel and almost in tears I came to Days Inn where the gentleman that was working that night helped me. Took his time to calm me down. Telling me Im safe now. Makeing sure my daughter was alright also since she was with me. When he didnt have to do anything but take my money. The room was spacious. Bed was super compfy.
Non smoking room clearly used to be smoking room. Very old and outdated. Doors stick. Parking extremely crowded. Guy at desk had no idea what he was doing. Won’t be staying here again. Pics online and actual motel are NOTHING alike. Yes cheap prices, also cheap motel.
Room needed proper repair on doorjam. No carpet was great as pet room had no pet pee odor! Clean and comfortable bed.
There some kind of crumbs or debris in the grill of the air conditioner caulking on the trim which they didnt bother removing noise from the toilet this is a 40.00 room not a 70.00 dollar room
Disappointed in the service received. 1 washcloth in the room. Front desk clerk was more interested in talking on the phone than taking care of the guests. TV didnt work. Disappointed in Wyndham
They were so kind, and clean. We came at a weird hour due to a horrible experience at another hotel we had to come from San Antonio to Kerrville at 2am. The lady was so wonderful and treated us with such kindness. Kerrville is a cute town and this hotel was nice and peaceful and clean. So thankful.
Disappointed 1st time staying at DI. No continental breakfast, coffee, or juice breakfast area closed. We were handed a brown bag with a blueberry muffin and a mandarin. What a joke!
Really enjoyed my stay here. The gentleman behind the counter is very nice. Room was clean, and the price is reasonable for a weekend. Definitely coming back, if I have to bring my son down again. Lol
By the price of the hotel you get what you pay for...it is outdated but clean. Close to what we needed it for. We had a/c issues but they put us in a new room with no problem. If you like a hard mattress this is your place. The staff was VERY FRIENDLY AND HELPFUL. If you need a fast and cheap place while you run to hills. Then this place will be ok.
If I had of known this place was being operated under such rude,careless,unprofessional people! We definitely wouldn’t have booked a room here. No accommodations offered are anything for my husband disablity. Advertising hot tub an pool. That’s false aswell. Hot tube clearly not under construction,but looking at it obviously it is. No red tape are yellow for safety of anyone. Ugh I’m so upset with this dump. We only came for college orientation,this place effects the city period
Our room was awful. We had blood on our sheets wall and ceiling. We had a hard time getting the housekeeper to understand that We needed new sheets. She didnt do it and I needed up doing it myself. The office did offer to call her from home to come back (who does that?) The tv did not work. It would come on for about 10 mins and shut off. The first night we were there it was horrible but after the manager came in 4 or 5 times he finally decided we werent making it up and changed the HDMI cord then it worked. We finally got the hosekeeping to come in and they did an ok job but they took our ashtrays. So after a long day of riding I had to go down to the office for ashtrays. When I got there the office manager said Are you sure? They dont take the ashtrays Well Im pretty sure I wasnt just trying to get extra dollar store ashtrays from the Days Inn. He reluctantly gave me 2. The door handle to go into the room was broken. Like really broken. If you try to turn it Like a regular person then it wont open. You had to turn it like you were the hulk to get it to open. The last morning when I got up and went to walk into the bathroom water was pouring from the bathroom ceiling. The water was coming from what they assume is a broken pipe. This means there will most likely be mold in the walls at some point after this since the level of cleaning is just ok. The office manager gave us a key to another room so we could use the shower(This room was much nicer than the I e we had). One housekeeper was singing loudly while cleaning staring early in the morning. They were also talking loudly while cleaning. We could hear them in our room from other rooms. The property offered no apologies or compensation for anything. This stay was very rough and unsatisfying. We did not leave happy and rested.We made our reservations a month in advance and got what I can only assume was the worst room in the complex.
Big comfort beds and a couch bed ig jetted tub and shower combo definitely will stay there again
Room was clean enough and bed was ok. The toilet made a noise periodically through out the night and one of the lamps didnt work. Paid around $150.00 for a night and was not totally satisfied with our experience.
I am a diamond elite choice privileges member. This is a very nice place for the price. The room is clean and the staff is friendly!
Paid and booked a reservation over the phone for a king size room, non smoking. Received a confirmation number and everything. Travel all that way to the hotel to hear that I don’t have a reservation, and that I’ll be charged again since my card apparently declined? How does one receive a confirmation if a card declines? They don’t. The room I received was two twin beds in a garbage smoke and burn filled room. Air conditioner seems to be from the 40s, and the bath tub was disgusting. Then get a call that my pet deposit declined? How’d you take payment for my room, but not that deposit. So i have to return to the office to pay yet another pet deposit only this time its doubled. Why? Apparently he believes i have two animals instead of one. My questions are answered indirectly, with attitude and eye rolls. So thats 5 payments total. Not pleased and will be contacting the better business bureau if my money isn’t returned. Moral, stay at the comfort inn across the street. I would have if not for a weight limit on pets.
The carpets were so dirty my feet were black from walking on them. I had to teach the front desk attendant to change the juice. I waited at the desk and they only came 30 minutes later after calling them 10x when my keys were deactivated after my first day. I had to pay more money to get the room I thought already booked. One good thing they let me check in early.
Room was basically clean and okay but the bed was not comfortable and the main complaint was the sheets were very worn and thin and had a visible stain that I was very concerned was not clean and I requested new sheets and was just given a top sheet which was still thin. There was not a blanket, only a thin bedspread that had cigarette burn holes in it. So I was very uncomfortable in the bed. And the curtains over the window had a big gap on the sides that was not private enough for me and allowed in way too much light.
Poor. Pictures do not reflect all rooms. Our room was very out dated. Bed was horrible, woke up with an acking neck. Bath and sink are yellow and rusted.Staff was very nice.
Bait and switch reservations. A group of senior citizens had reservations for three nights at $49.99 per night. 04- 6,7,&8. We were sent conformation letters, but the price was not on the letter. I questioned this and the manager sent me an email stating 3 nights at $49.99 per night plus tax. A few days later, the owner said this was not correct, and cancelled all the reservations. There was the attitude, take it or leave it. I explained that the manager and clerk could not possibly be wrong on all our reservations. In reviewing their posted prices and all booking agencies, there is NOT A SINGLE ONE THAT HAS THE PRICE AT $149.99 FOR THOSE DAYS.
It was good. The breakfast is mediocre at best, but otherwise not bad. Rooms were fine, but not much privacy inside the room itself. There was only the bathroom door. Otherwise pretty good.
Three small pillows on our King size bed. We tried to call the front desk but the line was busy. My husband had to walk to the front desk. The attendant said that 3 pillows was all we get and we would have to talk to someone in housekeeping. He said this was just an office and there was nothing he could do. Housekeeping is conveniently gone for the night. DO NOT SPEND YOUR MONEY HERE! THANKS FOR THE HOSPITALITY JERK!
Roach infested, within 45 minutes of being there we found a small roach crawling on the bed and the head board. We went to the restroom and found FIVE roaches 2 which were an inch long! We were absolutely disgusted and started packing right away. The room itself looked very run down and old, the couch had weird liquid stains all over. We went to the front and the indian man was very upset, he showed us a nice room which was very crampt and exactly the same. We had to leave and went to The Holiday Inn Express and we are very happy down the street. I DO NOT RECCOMEND!
The bathroom is terrible. Shower has holes in it and mold it is discussing. When we complained person at the front desk says have a good day. Paid full price and couldn’t use the shower! Will never stay here again!
I stayed 2 nights and the rooms were very clean staff very friendly & nice. The prices were great for the handicap room I was in. If your looking for a room that will accommodate you fir the price I would recommend this hotel.
Booked a reservation and cancelled it by phone. We were told no charge. They still took $84.99 from my account even tho we cancelled. Very shady...spoke with the same person by phone and he wanted to argue. Wont ever book here again.
Nice motel..good location and easy to get in and out..i felt it was pricey espevially with the breakfast bar being closed but the rooms were clean...beds were GREAT ( best part of my stay) plenty of fresh towels etc. Nice place to stay.
Couldnt getshower to turn off all the way. No coffee condiments, no kleenex. But AC worked good and shower head was great. Breakfast was adequate. Worse thing was their ice machine was not working and microwave was a cheap model with little power.
I met two of the nicest ladies running that place. Yeah the place is old, but it was clean and comfortable. Well worth the price. Thanks for the wonderful customer service. See you again on our next trip to the Hill Country!
This place SUCKS... the day after my check in I went to the lady in charge and She told me that I can keep my key because I’m not checking out. But the day after that, when I came back I cannot enter my room and found out that all my belongings where already transferred in their office. Also, my credit card was charged for two days. When I talked to the manager with an accent from India he denied that they charge my credit card two days even though there was a receipt of proof. When I check in again they charge me $11.30 more expensive and the manager did not even offer any help to bring my baggage back to the same room… completely SUCKS!!!
For the price of $129 per night, its the little things that add up.... holes the wall where doorknobs hit it, shower rod pulling out of the wall, shower control knobs pulling away from the wall, a remote control with batteries. These are such small things...but it just makes one feel like they didnt get their moneys worth. The other trouble I had was changing my room type. The lady couldnt understand me, nor could I understand her... language bariier I would NOT stay here again.
I had my vehicle damaged while parked there. The person drove off making this a hit and run.The owner of the establishment would not allow me to view the security so we could find out who hit my car and drove off.As a result of this I will have to pay out of pocket to have my car repaired.
Horrible. The only reason Im giving one star is because I cant choose less. The a/c unit rattled and barely cooled. Ice machine was broken, vending machine sold out, slime or mold or something on window frame. Table has something sticky on it, I could go on and on. The only reason we didnt leave was that there were no other rooms available and it was late.
Clean in most areas of roomPhone did not work as there was not even a phone Jack on the wall.Alarm clock radio was messed up as it did not show the time, ex: 8888...is not a time.
For what we paid it was decent. Toilet was not bolted down and bathroom door wouldnt lock. Also the bed was very bouncy and firm. All in all it was a place to rest that dismt cost an arm and a leg.
Where do i start...? Rooms were ok but the toilet was plugged up. The pool was dirty and green. When we left , he forgot his laptop in the room. We called and they didnt know anything about it. So either management are a bunch of thieves or housekeeping is. The very thing you fear when you stay at a motel. We are filing a police report.
Very nice place. Good breakfast clean room. So glad we found the room on short notice when the place where we had reservations have hot water system break down. Everyone had to scramble.
The personnel at the counter are not that friendly. They barely look at you when youre trying to get they keys to your room. I rather pay $20 extra at Holidays Inn to have a better bed. It was a last minute trip and had no choice, my back was hurting after a night of rest.
Its not what they advertise. The bed was hard as the floor. There was a threadbare comforter on the bed. No hot water in the shower. The front desk employee was very nice.
Poorly maintainedWay overpriced OMGWhat a Dump Dirty & nastySack with mini muffins is not a continental breakfast !!The advertisement for the Hot tubDon’t have one any moreWyndham ; this is Not !!
I almost never give a 1 star rating. The reason I am this time is because of the state of the floors. The carpet in my room, 127, was so filthy it was making our feet black. I washed my kids feet and within seconds they were black again. PLEASE CLEAN YOUR CARPETS!!!!!
Room good. Hot tub inoperative. Grab & Go breakfast mediocre (2 packaged muffins and a cutie).
The beds was old and she did not want to accept AAA said that they was independent owned so they dont have to accept AAA the receptionist wanted to go back and forth with me in the morning about that AAA so I just took what they had. That is not what I supposed to do but I was tired and needed rest
Convenient. Clean Room (no smoking). Reasonable Rates. Could not be any better for an overnight stay in Kerrville. Wifi excellent too. Did not try the breakfast but it did look ok and people were there carrying on conversations. Must be new management in 2011 as none of the early reports have creditability to what we enjoyed there.
Not a fan. Left before staying. There were Roaches in the lobbyNo parking availableNot ada friendly!!! There is no elevator. The clerk was very rude when we asked about accessibility.
The rooms were not very clean my feet were black after walking on the carpet one evening. I had to wait forever at the front desk for somebody to come after my keys got uncoded then I had to teach the desk attendant how to do his job the next morning with the continental breakfast
This was a comfortable place to stay. Peaceful and quiet with a bag breakfast to go. Easy check-in and out.
It was a great stay for the priceline price and was very clean. And people there very welcoming and clean. They cleaned the room so when we came back it felt fresh..
Its decent enough for the money. The parking lot is too small. I didnt have a spot. The bathtub could have been cleaned a smidge better.
Good sized room, good breakfast, pet friendly, reasonable price, comfortable beds. Shower not so great. Could use more towels. Pool was good. Great view of hills.
Great staff. After dealing with truck trouble we had to stay a few more nights. Everyone was so helpful when we were so stressed. Clean and comfortable.
The room was clean, staff was friendly, and was a great value for what we spent.
Terrible service we asked if they were let friendly and if the pool was open then when we arrived the pool was closed and she refused a refund because the sink had been turned on and we “didn’t” notify them about our puppy when we told them we had one
We stayed one night. The room was clean and staff were friendly. Texas shaped waffle maker also other breakfast items are available. Little pricey for Days Inn.Used our military discount but the tax was same as discount so didnt help really.Doing it online would have been cheaper i guess.
Nice king size room. The only issue I had was opening the door but other than that it was nice and for the price in Kerrville, Im a happy customer. Breakfast is a plus as well.
This was a very clean place. Very nice hostess on this particular day. She honored my price I was original given. Beds were comfortable, and there was plenty of room.
Would never stay here again. Beds horrible, no water in hot tub, old motel with fresh paint. Waffle iron didnt work correctly. Outlets were lose.
Average hotel with average pricing in Kerrville. New flooring was nice and they offered a bag to go breakfast.
Excelent service,lady in front desk was very pleasant..secure place..no noises..very nice..clean rooms and bathrooms...not big but very confortable. Easy in and out of interstate 10...good breakfast....
Worst stay ever!!! Restroom were not cleaned. TV remote did not work. We were told she would get someone to take care of and no one ever came!!
Safety first!! Smoke detector missing. No plugs work. Charger kept falling out of them. Place is just dated and need a makeover bad!!!
Room was nice. Would have preferred better service. Guess if you book through Expedia you arent treated as first class
The Gentleman at the front desk has an amazing personality and the room is great! Had a good time!
The room was clean and everything was great until i found something that was wired stuck to the tv and looked like a camera. That to me was not ok i dont think i will b back for that reason.
Blood on the sheets, clogged shower, maids steal pocket change. Need I say more? Did I mention the blood? They have bed bugs, me and my friends figured out why we all have a rash. Bed bug bites.
For the price, really good. Staff is very friendly and helpful and rooms are clean and spacious. I saw nothing to complain about.
We had a reservation here and when we went to check in the amount we were charged was more than DOUBLE what we qere quoted on the phone when we made reservation. We cancelled and went across the street to the YO where we got a nicer room for half the price.
Rooms flooded and they tried to make my mother and grandmother stay there with soaking carpet. Were not willing to fix the problem correctly. Bad experience. Do not recommend.
Place going downhill fast. Needs major renovation to the interior. Tubs and ac looking rough, Great management and help, extraordinary, especially gentleman they were training.
Very expensive for a modest room i would not stay again
This hotel is just what youd expect from a Days Inn. It was clean. Nothing too fancy but just enough. Free breakfast was nice.
Decently priced hotel that allowed medium sized dogs. The room was plentiful for a party of three, minimal/limited parking.
Bed sucked could have slept in the middle of the road and been more comfortable. While it was a fair price and room was nice and clean.
Two stars room was nice but they charged my card twice so from 70+ for the night it went to 150+ so if passing through be aware
Perfect place, staff was friendly and allowed a late checkout, room and shower was clean, and the price was just right, would definitely recommend!
It was noisy and I couldnt get the door to unlock so I couldnt enter my room.
Would not go back there again! The chairs in the room were just plain nasty. There was a few roaches crawling around and was very noisy. For the price we paid it was not worth it.
The room was nice, I stay there a lot, only thing they need is a better breakfast selection!
Would have been 5 stars but very limited parking. If your pulling a trailer there is only a few parking spots available
Clean room, friendly staff and great price. Will stay there again the next time I am in town...
Better pricing was found on Priceline then the hotel,rooms and bathrooms were clean and there was some good restaurants near by.
My Nurse had a horrible experience during her stay. I will not be placing anymore travel nurses there.
For the price, you cant beat the experience. the room was decent and quiet. Would definitely come back again.
The gentleman that helped me was awesome. The room was very clean nice it was very quiet will definitely be staying there again
The rooms are very nice and clean!
Very nice & clean rooms. Also a good lite breakfast, very quiet place really enjoyed the place.
Ground floor with our bikes out the window for 70$ nice clean room and friendly staff. If I come through Kerrville Ill stay here again.
The room had roches
Great - very accommodating even with an 11:30pm check in. And I love they accepted my cat! Thank you!
Bed Bugs!!!! I showed them pictures and the actual bugs!!! No money back. And he was arguing with me about what they were. I will be calling the proper people about this.
Front office smelled, Room smelled, room noisy from traffic, linens were smelly too. Was not comfortable staying here
Bed bugs got bitten all over and they didn’t give me a full refund
Strong smell of pet feces in room 135. It was discusting.
Refused to match priceline. Instead of $49, had price of $69. Not good business making us reserve & pay online rather than at desk when Im right there in person.
Very nice room for the price and dog friendly.
Friendly staff, rooms were very clean. Availability of guest services 24/7.
Im in a wheelchair. Could barely get by the end of the bed to get into the bathroom. Other than that, clean and comfortable
Very nice room only thing it there is a lot of little lights on different things that needs to be fixed.
Positive: The staff were extremely helpful and kind.
Off of a very busy road this place seemed sketchy. Good for last minute reservations however I would not stay here again
Old.. bedspread probably there for at least 20 years.. staff was nice... just not a lot to work with..
Little private área, room 201- 210 non smoking. Really nice and quiet
Old and nasty. No parking. Ugly
Very very helpful staff the owner even told ne about his first car which happens to be named after me haha
Very nice place, very clean. The woman at the front desk is great.
Hey. Its clean and nice enough for 2 guys riding motorcycle through the area.
Just called and was told the cost was 169.99 plus tax🤔 nope not stopping here!!!
Staff is great, overall the place is decent, but I have to give it 3 stars because we got bit by bedbugs.
Just an awesome room view of the town fridge microwave couch nice big tv very reasonable price
Great location. Nice room. Price is worth it. Love it!
There was no parking at this location and the manager was extremely rude. I wont reommend this hotel
Not the best all around place but for the price of $80.00 is not bad. Small and outdated. The best thing about this place is there customer service. 9 out of 10.
My husband stayed here and got insect bites. Never again.
It was very clean and comfortable. The staff was very friendly.
Tiny parking lot, tub plugged up, microwave didnt work, room dirty, breakfast wasnt stocked.
Great place to stay on a budget only complaint was the bed being way to hard.
Positive: Location Negative: Price
Friendly management and staff. Very attentive and accommodating.
Great deal on a king bed and jacuzzi room under $95$
Reasonable rates..can use an update..nut was clean..
Was OK. Had a hot tub and pool outside. Pool was not heated and hot tub was empty!
Rooms were nice. Decent hotel room for the price
It was nice and clean, all amenities were as described.
AC could be better. Its hot a.f. in here!
Great pool!!! It was super! Service was friendly and expedient
Low rent high price. Was not worth 85 dollars. Felt like bed bugs all night
Low frills, get what you pay for experience, nothing stood out about my visit, easy to find and right off the 10.
Its ok. We only killed one water bug.
Too noisy. Rooms occupied next to each other instead of spaced out to all of the empty rooms.
The room was great! Great Service and Breakfast.
Positive: Location Negative: The ¿breakfast¿
No hot water and not enough towels.
Nice hotel. Have stayed here 2 years in a row.
Disgusting place, not clean. Workers are really creepy! Uncomfortable! Didnt even want to sleep through the night!
I though because it was a Wyndham property it would be good.It is very outdated .I would not stay here again
Nice folks. Rooms need updating.
Older but friendly, clean and quiet.... great for the price
Ok place for resting, installations need work though.
There cleck Morgan Skeels is amazing, clean rooms, great service!
Stayed there over New Years and I thought the place was great
Spotlessly clean. Desk clerk was very helpful.
Very Clean and the staff were very nice and attentive.
Very bad experience this hotel did the price gouging thing for us people running from hurricane Harvey
Clean beds Good Housekeeping nice quiet stay
Nice and simple very clean with daily maid services
Super friendly staff, clean room, and convenient location.
Nice, clean room. Nothing fancy but functional.
They have extreme hospitality, great service, and more-than-fair prices
Total reviews rating 3.4
199 Reviews for Days Inn by Wyndham Kerrville 2023:
Review №1
2022-04-15Good Room and very friendly staff. For the price it was unexpected. Our room had updated floors and good amenities. It was clean! the bathroom shower had good pressure, although a few scars from hard use but very tolerable. Very quiet considering the traffic and full capacity of the motel. Pet friendly was a definite plus although, not much area for pet exercise but we walked the block. We will stay again.
Review №2
2022-02-12I know I approached this place as a cheap option but I paid more than a Motel 6. The staff was friendly so no complaints there. I checked in pretty late so I am also aware that I should be thankful. I was told the wrong location but was close enough to find my room. I did get to meet a pair of dueling cockroaches in the bathroom. Happens and dealt with them. The shower curtain and towel racks appear to have been pulled out multiple times and repaired. Exposing the multiple paint jobs as they relocate them each time. Bed frame was broken and made the bed tilt towards the feet. Wasnt staying in a fancy hotel, but I think Motel 6 might have been a better value
Review №3
2022-06-02Positive: Great location. Very friendly accommodating staff. Clean rooms. This is clearly a no frills experience. You stay here for the price only. Negative: Their breakfast is ridiculous and way below what everyone else is doing. A brown bag with 2 mini tangerines and a package of 2 mini blueberry muffins. Really? That would be embarrassing to me.
Review №4
2022-05-07This is a 2 star hotel, but the staff adds a star as they were very friendly and efficient.The rooms and furniture are very dated with holes and dents - see pictures. It is basically a very old room with new flooring.The hallways are stained and the pool is small and directly next to the busy street. The breakfast was a paper sack with a cheap processed muffin and squishy orange.But, for the price, there were no bed bugs and the TV worked.
Review №5
2022-06-06Positive: The location was excellent. Negative: The electrical outlets at the sink and hair dryer did not work. The door facing in the restroom was scratched up. The hotel room door did not seal when closed and it looked like the door facing had been ripped off before. Did not feel safe.
Review №6
2022-06-10Booked a non-smoking room through a third party, like many travelers do nowadays. At check-in the owner? Insisted on another $40 on top of the pre-paid booking, otherwise the only option is a smoking room. I showed him my receipt clearly stating non-smoking. Unnecessary hustle for 40 bucks, awkward and greedy approach which will ultimately resulted in losing a customer. Below average motel with aged rooms.
Review №7
2022-05-31This place needs updating and management needs a class in customer service . Got up early to shower and get dressed only to find there was very low water pressure . Was not able to shower , was not compensated or offered a reduced rate on another stay.. Management blowed it off as water had been turned off for repair .. I dont believe that . .. waste of 121.00 which some 3 rd party got 47$ of.. wont ever due that again ...
Review №8
2022-03-30Room was ok. Description notes Rv parking. It’s very limited and the lot is small so if one has an Rv I suggest to get here early. The lot is very small. Most bothersome, was my keys didn’t work on 2 occasions and no one in the office to help. Found the manager about 10 minutes later. Definitely seems to b understaffed.
Review №9
2022-03-23Positive: Unfortunately I can¿t say anything good about this motel. Negative: booked 3 rms, 2 nts with 2 queen beds - with free breakfast, for family wedding. No queen rooms were available, no breakfast offered, very loud, no elevator, & people grilling on personal bbq grills outside their motel doors. Choking smoke - dangerous!
Review №10
2022-05-24Clean, well-stocked room, very friendly and helpful personnel, convenient location, great price! Anyone traveling through the area will find this motel a very good place to stop.