Drive City Motors in Haltom City
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Haltom City, Tarrant County, Texas, US
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Site: http://drivecitymotors.com/
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–7PM
- Sunday:Closed
Gianni and Cindy are the best!! They went above and beyond and went to bat for me with the bank and got me the truck I wanted for payments better than I hoped for!! I will be buying from them from now and I highly recommend this dealership. Honest, fair and hard working people.
I absolutely love drive city they work with you no matter what!!!!! they worked with our payment!!!!!!! We told them the payments we wanted to pay and they worked with us on that. (we pay less then what we wanted)!!!!!!! Tatiana Gutierrez had the car we wanted pulled out right in the front just for us soon as we got there!!!!!!! And she was so nice, smilled the whole time, never made us feel like we werent good enough, gave me a hug!!!! 😇😇😇 (I love hugs) shes the freaking best the whole team was great!!!!!! So if you are looking for a car and you want very humble service, and the best prices i very much recommend this place!!!!!!!! We will definitely be back for our 3rd car.
We found the place by chance, after a less than impressive visit at Drivetime, and decided to stop in to check out their trucks. Tatiana came out to greet us and immediately took care of us. Everyone was friendly and welcoming, and down to earth. No pressure or haggling, we were in and out with nice truck in less than an hour!
Very happy with this dealer place. First of all they had alot to choose from. The people are very respectful and helpful to make sure I leave out of there with a car I wanted the same day.Highly recomend this place because they tried everything to help me get the car.
Such a wonderful experience buying from Drive City! We worked with Clara Martinez and she was such a help and had a wonderful vibrant personality! The entire staff were welcoming and really helped our family get into the perfect car! Highly recommend going to Drive City and ask for Clara!
I have a friend who purchased a car here and he had a bad experience. Coolant leak was discovered and reported within a week of purchase, but repeated attempts to repair the car by dealers mechanics never resulted in the root issue being properly diagnosed nor repaired, issue kept coming back after each repair. Johnny the owner/salesperson reneged on his responsibility to fix the issue saying he had spent too much money already trying to fix the problem. He was not interested in making other arrangements to settle the matter like a refund, exchange, or anything else. Angry, self-interested, owner/salesperson. Not recommended. I was a first hand witness to the whole ordeal. Notice in these negative reviews that the dealerships response is nearly the same each time, blanket denials, rationalizations, and/or misdirecting, never specifically apologizing for poor performance nor wrongdoing. Go ahead Johnny make your denial right here, no one who reads it will believe you. Focus on improving your customer service and integrity.
I am Leary of used car dealership ship but I saw a truck I liked, spike with Tatiana and went it and bought the truck. Tatiana and the owner Gianni took great car of me completely changed my mind about used car dealership so much that I went back the following week and traded in my 2021 Murano bought another truck, Good honest people and made the process quick and easy I was in and out in less than 2 hours . I highly recommend buying from Drive City you will not regret it.
Wow!! Is all I have to say! KARLA was AMAZING such a wonderful person and so very helpful. I needed a car TODAY and Karla and the team made it HAPPEN!! I LOVE my new altima and was very pleased with the outstanding service today. They really went above and beyond! Thank yall so much for helping me while dealing with my whiney sleepy children! I will definitely be back for the next car and highly recommend anyone to go here!
5 starts I wish i could add more starts I recommend Tania Hernandez she was amazing and always positive about everything! We LOVED the truck we got, we got amazing service, she offered us some drinks and some small treats, she got straight to it too, amazing everything was perfect!
So anyone who has ever bought a car knows that if your payment doesnt go thru, the car company will generally call u and tell u that youve missed a payment or that you have to pay it by a certain date,But, this car company waited til the payment was 19 days past due and ready to repo the car to call and say bring the car back with no prior calls saying the payment did not go thru! I just found out they sold my daughter this car wothout her having a valid drivers license. When i called to speak to the owner,he was yelling and just rude....i explained this was my daughters first car and she was unaware the payment didnt go thru like i dont understand why nobody contacted her ahead of time like why wait till its due for repo to say something? When we brought the car back like he asked us ti the owner got in my face and yelled to the top of his freakin AND I THOUGHT THIS MAN WAS GONNA TRY TO FIGHT ME! PLEASE TAKE YOUR BUSINESS SOMEWHERE ELSE! They are frauds! My daughter put 2500 down and this was her first payment and nobody called to say she missed till they wanted to repo
My girlfriend and i were referred to a car dealer. We are v We are enthused to share with everyone that this dealer is very very proffession, great sales people a who make you want to buy EVERY CAR ON THE LOTIf you need b a great car you really need to stop stop by my
This is the dealership to go to when you can’t find or get approved anywhere else. I went here after visiting multiple dealerships and got what I wanted on the same day with poor credit. They got a bank to finally take a chance on me and I was extremely happy and thankful. I give all my thanks to Tatiana Gutierrez and her manager for working with me and finding a way for me to get approved by a bank to build my trust with the Credit Bureaus.
Well I have to say at first I was skeptical about this place due to me always purchase from a big dealership. We all know big dealers over price their cars, so I went a different route this time. My girl Cindy and her great manager really worked hard to getting me into the car I wanted. Both sales ladies are cute by the way..so at least youll have something easy on the eye while you wait. Over all I am satisfied with my car and the results.
This was a way better experience personally than going to some big named place. I was in and out in less than 2 hours. Gianni, the owner, helped me with my purchase. I purchased a truck that didnt look too good on paper. He gave me 30 days after buying it to find any small or big issues and promised to either fix it or buy the truck back. I did find a safety issue with the airbags and I let him know. It took some time but he was able to reimburse me to fix the issue. I would recommend working with him if you want a used car or truck.
Today was a mess I started shopping for a car 8am in the morning I went to ten different cars lots in I either got shut down are they wanted a big down payment I came too yall guys in yall got me in a car with no problem now I can finally work on my credit I appreciate yall good customer service when I got approved in I didnt just got approve one time but twice 👍😁
Well first off Im in the service industry and I will without a doubt let you know the truth about this place. It is amazing, Titiana was super helpful. No pressure. She definitely deserves her own business card! cough cough Gianni 😜 who was also a huge help! Went to trade my highly modified Mustang in on a truck. Sadly I didnt find my truck there.. yet 😜 but I will constantly be checking their inventory!
Absolutely LOVE my car, and it was by far the best buying experience Ive ever had. The entire staff was great; friendly, knowledgeable and genuine. What set Drive City apart however, was the service I received days after the as-is sale was final. I called them about an issue with the sunroof, and they told me to bring it in and theyd take a look. A new part and a week later, it was fixed, and at no cost to me. Highly recommend Drive City.
This is a great place to buy a vehicle. I was able to get the car I wanted and am very pleased. Clara Martinez went out of her way to work with me and made the experience so easy. She was very professional and helpful.I am very happy with the vehicle and will be back. So if you have doubts no worries just ask for Clara she get you into the car of dreams...Thanks so much Clara
Cindy was Awesome!!! She kept in contact with me, and she provided me with all the necessary and required information about the car I was interested in. I had been on a search for a car for 3 months after my accident, and there was one car in particular I was looking for. When I came upon this place I felt I was at my stopping point, and I was. I will recommend this place to anyone looking for a vehicle. Great customer service at this place, and you will walk out a satisfied customer. I had the pleasure to work with Cindy. Very nice lady!!!! There was never a discouraging moment while sitting with her, and she helped me all the way through each process to be sure that I was going to leave with the vehicle of my choice. I must say that I left very happy and satisfied. If you’re looking for a vehicle, stop here!!!! 😊
Long review but worth itI bought a 2014 silverado about two weeks ago. I went in to see how much they would give me for a trade in truck and didnt plan on making a purchase that day wanted to get more of a down payment. He offered me what I could get selling it privately! I was shocked most guys try to low-ball you. I paid the asking price which I have never done but it was listed under what the truck is worth. Wesley and Giovanni were great. I have my own financing company that I use for all my vehicle purchases they said we would like to try (car dealers make money 1 of 3 ways one being financing) so I let him try I ended up using his. They got me good financing and I kept the other $3,000 I was going to put down on the truck and still got the payment I wanted (I havent had a truck payment in 8 or so years dont like em). Anything I brought up to him he said I will take care of it they are used cars they will not be perfect but I feel good that if something comes up he will go above and beyond to fix.(havent got the door lock fixed yet but Im not bothered I know he will take care of it when/if I do take it in to him), or would give me cash towards it which he doesnt have to do thats good no great customer service. Like I said these are used cars not perfect (but its close) but he makes sure you are getting something dependable to transport your family. This is the first time I have bought a truck for a smaller dealer usually go to the bigger dealerships and Im glad I gave them a shot when I am ready for another car Ill be going to drive city. Great deals and great service. The wife and I spent hours there they are not pushy they would walk off and let me and her talk, we did our homework knew what we wanted and how much it was worth and what we wanted to pay I got almost everything I wanted and the stuff I didnt Im ok with he also told me if its not everything you want tell me what you want and Ill see if I can find it get it and sell it to you. I went to other car lots drive city didnt even sell me a truck they won my business with price, piece of mind and customer service Ive waited to do the review on purpose needed to drive the truck for a bit as some places make the car/truck look good and drive ok then after a week or so it falls apart and the say tough luck not the case here and if it did I know they would be there to help not for free (not expected as it it used) but at a lower cost for sure because they want your business not to just sell you a car they want to sell you a car today and later when you want/need another. I am pleased so far with these guys.
We bought our daughter’s first car at Drive City Motors and their staff and management are the friendliest, most hospitable group you will find at a pre-owned dealership. Wendy was beyond help. Mike the finance guy is really easy to work with and has been doing this for a long time. Gianni and Mike made sure to deliver our daughter’s car for her birthday, even with a bow! When we had a slight issue with the vehicle, they took care of it quickly and they’ve been great through the entire process! Go see Drive City Motors
Great experience with staff! Very impressed with the services given to our sons newly purchased jeep. They went above and beyond to get everything situated even after the sale was done. We would highly recommend this place for anyone who is interested in purchasing their next vehicle. If there was a 10 star button I would push it!
Recently bought a 2016 Subaru from here, excellent experience. Wesley helped a great deal and considering this is my first time purchasing a car it was a very smooth experience. The car came exactly as listed, runs smoothly. Love the car, love the dealership! Very family oriented, would highly recommend.
Let me tell you about Wesley! He is the best car sales man Ive encountered in my 20 years of car buying! He didnt beat around any bush and by far didnt try an fast talk me into a purchase. He listened to what I wanted and got me into the vehicle I desired with great payments along with my desired payment date. I took the vehicle to my trusted mechanic of 20 years during my test drive and he said this is an amazing find! If your in need of a reliable used car for a great price and in amazing condition go talk to Mr. Wesley at Drive City Motors in Haltom City!
Cindy is the best, Reggie got it started Cindy finished, my credit is very challenging and she made sure I didn’t leave with out a car,,, the cars they sell are top of the line and not junk … this will be our new place for car buying… very professional and kind … we love drive city motors
These people will say whatever they can to you to make the sale. They will lie and tell you there is nothing wrong with the vehicle you are about to buy. What you dont know is the purchase you are about to make has $5k+ of hidden repairs that you cant possibly know about on the lot. Stay far away from this dealership if you value your time and money.
I had been in contact with a sales rep for a couple weeks looking into a Jetta Sportwagen TDI. After being assured of its condition (and even getting it inspected by Americas Oil Change & Auto Repair, who Im writing a strong review for after this), I drove over 500 MILES for it. The steering was off, the brakes were practically non-existent, and the car gave a warning chime every time you hit the acceleration. Every. Time. furthermore, the body was in slightly poorer condition than they had promised, and a rear door wouldnt even close correctly. The owner even gave me the excuse that the brakes were so poor because diesels arent designed to stop!I ended up purchasing another Sportwagen TDI, and I think it must be broken because the brakes work just fine. Buyer beware of Drive City Motors AND Americas Oil Change & Auto Repair.
This company is not okay to buy cars from. I say that because I was misled into believing I would get the car I wanted after they pulled my credit. I explained to them before they pulled my credit what I had to put down on the car and was assured that I would get it. I put some money down towards the car for them to hold it but when it was time for me to pay the rest of what I told them I had to put down for the car they told me I had to put more money down. They pulled my credit and got me approved but they wanted me to put more money down. Stay away from this place because there not straight forward. They just trying to make sale at all cost even if it means lying. Then on top of that they told me the I wanted had transmission issues. Another lie they told. Just stay away from this place.if I couldve left no stars I wouldve..
If I could give more than 5 Stars I would. I was turned down at another dealership which turned out to be a blessing. Im driving a car Ive always wanted with a payment that I can afford comfortably. We will be back in the future when my wife is ready to upgrade from her Honda Pilot. Thank you to Cindy and everyone else there.
Drive City Motors is an awesome car dealership. I bought my car from Wesley, who went over and beyond to make sure I found the perfect one. The owner and staff are so friendly and made my car buying experience phenomenal. I would highly recommend Drive City Motors for anyone who is looking to buy a car. They dont just have cars they have a huge variety from luxury to sports cars. I love my Camaro and wouldnt trade it for anything. Thanks Drive City Motors.
They were very positive, very helpful had a few bumps in the roads but never left our side, fought for us to get what we needed and did they Very Best to take Care of My Family and Me!!! And will continue to buy our vehicles from them and hope alot more people will to because theyll have your back and do there very best to take care of you...
I am so satisfied with my purchase from DCM! I purchased my first truck from them and I would highly recommend. S/O to Cindy for taking care of my minor issues with my truck. She made sure I was taken good care of. She handled it for me with no problem!! THANKS AGAIN!! I will be sending business your way! The owner is super cool and funny lol. Good guy!
The entire staff at Drive City Motors went beyond customer service expectations. The entire purchasing process was completely comfortable and transparent. The lot is full of very nice vehicles and I’m sure anyone can find what they are looking for. If you give them the chance to earn your business you will not be disappointed. I will definitely be doing business again with Drive City Motors.
I purchased my 2015 hyundai geneis coupe yesterday from this place and i have to say. I loved the experience. Felt actually helped and cared for rather than taken advantage of and put in a car that was a bad deal like most big time dealerships. Their vehicles were very clean and looked brand new aswell. This place has that family feel and that’s what i needed. Very happy with the staff, mike you the man 💪🏼 go see them if you need a vehicle. Definitely will go back again.
Went here with my sister a few weeks ago and had the best experience! Their customer hospitality was up to par. They were really helpful in finding the right car for me since I had no idea where to start and what kind of car I needed. They’re friendliness gave me a great first impression of the place. Drive City Motors is definitely worth the investment! I would highly recommend this place!
From the first by person I spoke to all the way to the owner I was impressed. I’d looked at trucks for more than two months and this one was in the best mechanical shape and the newest. I was very impressed with their willingness to back their product and wonderful personalities on top! While I was there other people told me they’d used them in the past and will use them again! Pretty awesome 😎 Ask for Wesley 😊
If I could leave this dealership less than a one star review I would. I would absolutely not recommend working with this “company”. They do shady business, have no idea how to professionally handle clients, and will waste your time AND money. I was approved for this vehicle after running my credit and giving them proof of income when I saw this X3 on Saturday. Upon getting approved through their bank they tried pressuring me into buying the vehicle and said they would come down on the monthly payment and down payment which I declined. They then threatened that they wouldn’t be doing the same deal with me next week if I came back and I said that was up to them. I left and I decided I liked the vehicle and contacted them Monday to let them know I would secure insurance for the vehicle and get a down payment together and be there Tuesday to get the vehicle. I paid for my insurance policy after they requested the necessary forms for proof of residence etc which I sent. They called me one hour before I was supposed to get the vehicle saying they could not approve me for the vehicle after I wasted money on an insurance policy they told me to secure. 0 out of 5 stars.
Clara was very helpful and patient with me she did everything she could to get me the best deal to accommodate to my needs!. And made sure I understood everything. Went above and beyond to help me get into a vehicle that I would love. I would recommend Drive City Motors to anyone that was looking for a vehicle!. 😊
I found my son’s first car! It is a very nice car. My wife and I were met by Maria. Maria was extremely polite and super helpful. She provided a Car Fax so we could verify the vehicle would be safe for our son. Maria explained the features of the car. She never pushed or pressured us. After the test drive, I found a few minor things about the car. Part owner, Givini (???), assured us everything would be fixed. The price was a good price for this vehicle. I spent several months researching and this was a good car for a good price. I highly recommend Drive City Motors! And I highly recommend asking for Maria!
Couldnt be more satisfied with my experience at Drive City Motors. Very hassle-free, very professional, and very helpful! We just closed on our first home and with a newborn on the way, we needed a reliable vehicle without breaking the bank. Gianni and his staff made that happen for us! I will definitely be coming back here for future automobile purchases. Thank you Drive City, keep up the honest work!
I set up an appointment for my bro today he was set and determined to get a pick up truck and luckily they had one just right! I would like to say thank you to Maria for helping us with everything from carfax to insurance to affordable payments. Simple transaction no stress and I love that! You are great Maria keep up the good work!! Many more sales coming your way!
Wow! After going to 6 different car lots in Haltom City, I came across Drive City Motors. I can’t believe how awesome they were and able to get me in a SUV that fits all 4 of my kids. I never leave reviews but felt the need to share my great experience with Gianni (hope I spelled his name right) and everyone at Drive City Motors.
Went on the dreaded search for a new car for my wife. Found an excellent deal on a slightly used Ford escape at Drive city motors. Went in took a look at it it was in excellent condition and just as described. After the wife drove it she had to have it the team drive city got us approved with no issues and we were in and out in just a few hours. Met the owner personally while we were there and he was a really nice guy. I wouldn’t hesitate to recommend drive city to all my friends and family.
Drive city motors gets a 5 star rating with me. I got 2 sets of keyless remote for the car, full tank of gas, car washed. Excellent sales rep and owners. Got my payment where I wanted it without me officially telling them what I could afford .. thank you drive city motors.
Stopped by to look around and saw a car that I liked and decided to buy. They made sure that process was really easy and they weren’t pushy at all. Great customer service and I’ll recommend drive city motors to friends and family. Thank you once again and will be back in the near future.
What wonderful people here. Isaac helped me with every question i had to ask, what a wonderful guy. Gotta say as soon as i went onto the lot i felt great energy and saw nothing but smiles. They got straight to the pricing and trading that it only took prolly 10-15 minutes to complete. Definitely recommend if your in need of a vehicle. 10/10
04/25/2020 Best Used car buying experience EVER. From our first call inquiring about the 2012 Mustang our daughter was interested in, to the professional treatment on our arrival and the seamless financing experience. We wanted this to be her 18th birthday gift, had a down payment saved but our credit was complicated so we were nervous. Gianni worked for us, we got her dream car, low Monthly payments and best of all our daughter drive off the lot grinning from ear to ear! Side note: We noticed a poss problem with rear shocks on test drive, DCM acknowledged and promised to replace within the week .... They followed through on the promise! So again... Best Used Car buying experience and we will recommend to anyone looking. They will work with you and make it happen! Thanks DCM! Taylor, James and Shelley Bailey
My experience here at Drive City Motors was absolutely amazing thanks to Maria :) she took her time and made sure I got into my very first truck that I always wanted 💯 I highly recommend people to ask for Maria I promise she won’t be disappoint you keep up with the hardworking you eventually you going make your way to the top!! Also if your looking for a car place that does not pressure you into making a purchase go to Drive City Motors.
Found a vehicle that my parents liked Jeff, came out And seemed very nice and professional. We test drove the car and liked it even more. Jeff and I talked about the sale price he said $7,900 And i explained that Im looking to put down only a $1,000 he said yes we can work with that. Then the owner came out and even asked us to take it for a longer test drive to show my mom who was still at home in cleburne. Before we left the owner and Jeff said we already got you Approved but for $1,200 down and then he raised the actual sale price to $8,500 i agreed to that do to that the car was in excellent condition and had all new tires. So we drove to cleburne to pick up my mom and to liked the car as well. However when we returned Jeff and the owner was in the office whispering and Jeff came out and said were trying to get yall guys approved ? I was like ? I thought we had already been approved. After about 1 hour later jeff said that he got us Approved but Heres the deal, the bank is asking for more money and its $2,000 down red flag 🏁 and after an hour later it went to $2,500 down then jeff said well lets work with another Linder and see what they say . then I explained to jeff that $1,300 was max on what i can put down that day.he said ok well can we make out a payment plan to pay off the rest i was willing to do that but then he ask for me to write them a check for the rest and he will hold it.. I could not risk that because i would not had enough money to cover that check if for any reason he would force the check through. It would bounce and my direct deposit from work go into my Banking acount. And i did not want to jeopardize that at all..so we gave it some time to decide but over night decided against it... Sounded just a little to fishy to me.. The next day Jeff called and said he got the down payment to $1,700 ???? We said no because something really smells about that this car lot and the owner... Reply... No dont make excuses.. We went from already being Approved with $1,200 Down before we left for the test drive, to not being Approved and $2,500 Down when we returned ..thats why i stoped at the bank to withdraw the 1,200 . Sir i have worked as a sales Director for 2 major hotels and i know all the tricks .. And unfortunately there will not be a next time at your lot!! End of discussion..
I want say Mercedes Tello is a awesome sales person she was very patient with me and her concerns were really there she made it happen for me to get the vehicle I want I give her customer service and her Team above and beyond of satisfactory keep up the good work and make every customer happy God Bless to Drive City Motors
Total reviews rating 4.9
199 Reviews for Drive City Motors 2023:
Review №1
2022-08-02What a great experience! Lilly helped us purchase a car for our daughter. We drove to the Dallas Love Field from East Texas and wanted to look for cars while in town, we knew we wanted a Kia Soul and they had two to choose from. The car we picked was absolutely beautiful, it looks new. So glad we found them online. Everyone that helped us were very professional. And for being a small car lot, they had a lot of cars and trucks to choose from.I’m so glad we drove across town to check them out. I would recommend them!
Review №2
2022-05-20This is the most amazing place to purchase a vehicle. The whole staff is friendly informative and willing to work with you whatever your situation is. I recommend you go and check out the inventory everything has car fax it’s rare to find a dealership who’s as transparent as they are here. I want to thank Gianni for all his help and Tatiana for showing me my new car, also a special thanks to Cindy for helping me with all the paperwork and finance your seriously all the best and i can’t thank you enough. Thank you everyone at Drive City Motors.
Review №3
2022-05-07This is my third time buying a car from Gianni and him and his staff are amazing!! Tatiana was wonderful and everyone help make the process smooth!! I recommend everyone to buy a car from them!!
Review №4
2022-04-04I went to Visit Drive City Motors recently. And if I could give these guys more than 5 stars I would.The team was absolutely amazing! They were straight forward, and took great care of me. You will leave with a vehicle if you visit Drive City Motors. Cindy and Ben were very friendly and professional. Definitely recommend!!! 10/10 experience. Thank you very much Drive City Team for getting me into the exact car I wanted.
Review №5
2022-05-21Im extremely impressed with Drive City Motors. Karla and the Owner went over and beyond to get me in the vehicle I wanted. They are very professional and car about their customers. I highly recommend them to anyone looking for a car. I will definitely be back.
Review №6
2021-10-09The service was so professional first and foremost. Being readily available to answer all the questions of the car buying process. The efficiency and care was what stood out the most. Thank you so much! Ask for Tatiana, and Gianni for getting low low payment!
Review №7
2022-05-03This dealership was easy to work with, they are friendly and eager to assist. Karla, who was my salesperson, was very energetic and has great customer service skills. Cindy is also very knowledgeable in the finance department. I would recommend this dealership!
Review №8
2022-05-20Such helpful, welcoming staff to say the least ☺️Absolutely grateful and thankful for Tatiana and Gianni who made my first vehicle purchase an absolute breeze. Explained everything throughly and made sure everything, from the car to me were taken care of. 5 stars doesn’t do the justice in all honesty, would recommend Drive City Motors to anyone looking to purchase a vehicle ☺️
Review №9
2021-12-15Tatiana is the best.! I’ve been searching for this ride for years and when I say they don’t waste time… I mean just that . Great lot professional and gets the job done ! Well recommend
Review №10
2022-05-10Thanks Tatiana for helping us. We got a nice Cadillac with little down and nice monthly payments. They truly have the best prices. Only reason why we drove 2 hours. Will definitely recommend her to all my people.