Economy Plumbing Services, LLC in Austin

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Phone: +1 512-893-7316
Site: https://www.plumbersthatcare.com/
Opening hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.7

199 Reviews for Economy Plumbing Services, LLC 2023:

Review №1

2022-04-15

My Plummer was Christ, he was amazing. He took the time to explain to me what was going on. He did make sure the i understand what and why i was paying for. He also was very easy to understand. He was not rushing in anything. He answer all my question. One thing the I did appreciate was the company automatically provide one of the best quality on water heater tank for propane. The process was very easy. Thank you

Review №2

2022-07-16

Economy Plumbing Services staff and professional plumber did an awesome job setting up and being on time with my appointment. The plumber who arrived at my house was Michael and he was awesome. He took the time to listen to what had been tried so far by ourselves and another company before accessing what the best route to take might be.The plumbing in this old house appears to be strangely laid out which caused some head scratching and problem solving. He also explained all of the options and why, which was very helpful because the other company had suggested a different route. It helped me also feel confident in my decision to move forward with his suggestion. I felt he was very professional, courteous, and honest. And best of all, It worked when nothing else had. I have found my go to company for any plumbing issues. Thanks again, Jeannie Deaton and Don Rapp.

Review №3

2022-05-19

The company stayed in touch with me as me tech was running late. When Brandon arrived, he had had a long day yet was such a professional, staying positive and patient. He worked diligently through setbacks with a tool that wouldnt start, stayed late to finish the work, and cleaned up his entire work area when he was done. I really appreciated his diligence and care, and would highly recommend him to anyone.The team continued to deliver as they finished the job. Sean was amazing, going above and beyond the call of duty to make sure we were back up and running as quickly as possible, and giving us a fantastic finished product. Super professional, diligent, honest and personable. If I could leave them 6 stars out of 5, I would.

Review №4

2022-04-25

Economy Plumbing came out exactly when they said they would. Brandon did an excellent job providing a thorough detailed plumbing repair estimate which was submitted to the insurer. The estimate was at np charge. I would recommend Economy Plumbing again.

Review №5

2022-03-02

Chris was amazing. First, he tried to repair our Luxart faucets in the master bath, but they were beyond salvaging. Then, he counseled me on why I should NOT install Glacier Bay (as my husband had already purchased replacement faucets). He was absolutely right—the faucets we had were basically all plastic and wouldn’t match the level of the other finishes in the bathroom. My husband and I had no idea what we were purchasing, because we were focused only on the price. I am very thankful for Chris’ guidance, and I love the new Moen faucets he picked out; truly, it was uncanny how he knew exactly what I would like. So, not only was he professional and honest, he was also very artistic and creative. I had such a good experience, I signed up for their preferred customer program!

Review №6

2022-04-08

We had water leaking from the upstairs bathroom onto the ceiling below. From the initial call to schedule an appointment to the service technician who visited our home, they were friendly and helpful. There was no service charge for the investigation and they determined the cause of the leak was something I was able to fix myself. I will call them again if I ever need plumbing services.

Review №7

2022-05-06

Brandon was professional, prompt and courteous. He assessed our issue and gave me multiple options in regards to work done and needed. He explained the work thoroughly before and after. Highly recommended!!

Review №8

2022-05-31

From the initial contact in the office with Samera to when our service rep Brandon showed up, my experience has been over the top! Samera listened to my issue and made sure that I was scheduled for an estimate the same day. The next day Brandon came to do the work. He was thorough and although he was unable to repair the piping issue that day, he made sure and cleaned up everything and would let the dispatcher know that we needed more extensive work ASAP. He said that due to scheduling, he might not be able to make it back for a few days. Samera called me the next day and said they would be out the following day. for clarification, my issue was a hot water line busted under our slab and due to the way the plumbing was run Brandon was unable to locate it without causing wall damage to our house (we just completely remodeled it 2 months ago). we decided that the best route was to re-plumb the whole hot water system.

Review №9

2022-02-17

I received a quote from a very nice guy that was over $1000 for repairs. I was having drainage issues with 2 sinks and a toilet. I thought that was pretty high so I got a 2nd quote from a different company. It was $107 to fix everything.... definitely get a 2nd and 3rd opinion before going with this place. They are charging a ridiculous amount.

Review №10

2022-05-12

Plumber was out very quickly to look at leak; charged $350 for the dig job to identify the leak but left with the wrong assessment. Had to bring out other plumber the day after.