EcoShield Pest Solutions in Austin
Site: https://www.ecoshieldpest.com/lo...
- Monday:Closed
- Tuesday:9AM–4:30PM
- Wednesday:9AM–4:30PM
- Thursday:9AM–4:30PM
- Friday:9AM–4PM
- Saturday:Closed
- Sunday:Closed
EcoShield Pest Solutions in other cities:
Kevin always does an amazing job and is incredibly knowledgeable and friendly. We are very happy with our service with this company, and also pleased that they hire veterans like Kevin. We plan to continue using EcoShield and highly recommend them for residential pest control.
Today was my first visit with technician. I was at work with a client & I was sent an email to sign another contract. I already signed the contract. I told the technician that I could not sign and I would sign as soon as I could. I was not at home. But my mother was at home. The technician became dangerous and we had to call the police. He also called me after being aggressively dangerous with my mom who is a senior citizen. And he became aggressive with me over the phone. Do not use this company!Response to below: yes you are right this is an issue. And it got even worse. I reached out to the sales route manager Dylan. And he made it worse. He had a privileged attitude. Was condescending, rude, and hung up on me when I asked for the managers information. The next day the branch manager called me & was the only person in the Austin company that had any basic skills.
Jesse came out and was very quick and professional about everything. He was also very friendly! I’m glad we decided to go with EcoShield so far both guys that were out here have been very informative with everything. I can’t wait for the results since this is the first time we get a exterminator. Will update in a couple months.
We just concluded our first round of pest control and I was pleasantly surprised by the outcome. Our technician, Jesse, was punctual, courteous, informative, and made the over-all experience enjoyable. I was able to discuss our longer-term goals and was educated on the treatments being used to achieve those goals. Im looking forward to the 90 day and beyond and hope that future visits can be accommodated by Jesse again.
This is a great company, always notifies you when they are coming. If you are not satisfied with your service they will retreat for free. Personnel are friendly and courteous.I want to personally thank my technician Kevin he did a fantastic job.
They came out today and took care of business, even showed me a few of the flying pests that are here on my families property. Stephen Jenkins even gave me a few tips on Rat control that I seriously needed and he was awesome..Thanks again Stephen Jenkins for your honest work and your dedicated service. I recommend Stephen Jenkins.
I had the best experience I could’ve gotten from Monica & David, NOT ONLY DID THEY WAIT!!! For me because I was running late home, they had the most cheerful attitude throughout it all, I felt as though it could’ve went bad but no they reassured me of the business they’ve provided for me because they made sure I was completely covered from any pest. Especially having a new to life toddler walking around, I know I’m doing my best as a parent to protect my child, and they did the best for me, they given me a feeling of security. What else can I ask?
Great service! They were helpful when we called to let them know we had spotted a few roaches and they sent someone over within a few days. We had Jesse spray the house and he was friendly and professional and answered all my questions :)
Jesse arrived on time and was very courteous. He completed the bimonthly treatment throughout the house and yard in a timely manner. I appreciated him coming back to give me a run down of what he observed as well. Very friendly.
I have EcoShield come out bimonthly yard treatments and results have been outstanding but recently the house next door was demolished and our place was inundated with creepy crawlies. Gary came out this month and performed an intensive application of the yard and fence line. In addition he treated inside the interiors of both the house and large garage. He was thorough, efficient, professional and pleasant. Outstanding work!
Cru and Jake are fantastic! 100% professional, friendly and offer as much information as you can handle around the extermination process. I made a quick switch from a competitor and am really pleased with the ease in communication and response. Your property will be in good hands.
Kevin and Trent are the best! They were completely on time (a little early in fact) and they did a very thorough job of making sure pests stay out of my home. They even got the cobwebs in the garage for me! Kevin is very professional and always very cheerful. I know I am in good hands when these guys come out to perform our pest control services. I love Ecoshield. Since we started using them, I have no more scorpions in my home! Try out Ecoshield and ask for Kevin and Trent :)
Kevin is always on time and a joy to chat with. He remembers how I like the yard to be treated, he always locks my gate. He’s also very thorough and takes his time when working on my house. He’s definitely a valuable asset to Omnishield!! He makes the experience top notch, thank you!!
Ralph was able to do our initial services at the latest minute. I appreciated the true attention to detail for all of home. The quality of service was top notch. And the price was incredible. Highly recommend.
Gary Tribble was extremely professional and he answered my questions about the service he was performing on my home. He was really through he called me when he arrived at my home and allowed me to remotely open my garage he could treat for spiders. I would recommend him he did a great job.
Kevin, Anthony, and Marco came by and took care of our house. They were friendly, professional, and great to work with. They had everything done in under 20 minutes, and continued to explain as they went. We are satisfied customers!
We had Spencer come out a couple weeks ago and he got the job done!!! We had this ongoing problem with ants coming inside our house that would not stop. We were having to seal up spots around the house lift up carpet. Etc. Spencer came in and found the problem and was able to take care of it. We haven’t seen an ant inside the house since! We even had another local pest company come by and we still had the same problem! Thank you Spencer for getting the job done right. You have saved us time and money and we appreciate your service!! 5 stars!! ⭐️⭐️⭐️⭐️⭐️
Kevin is fantastic! We always have a great experience with Ecoshield. Kevin was friendly, knowledgeable and even taught me wasps aren’t bad, they eat spiders. Very reliable company, not only with the service they offer but also great customer service!
Jesse is so polite, professional and knowledgable. He took his time to understand the issues we were having and explaining to me his strategy for removal. Jesse went out of his way to make sure I was happy and content with his service. Im so glad I switched to EcoShield!
Zack from Ecoshield explained their service to me and did such a good job, I signed up for the service. As Zack promised, the pest control specialist, Angel, showed on time and not only was he professional but especially likable and helpful. Angel explained everything he would be doing and was very thorough. I am expecting great service from Ecoshield based on Zack and Angel’s professionalism and the thousands of good reviews.
Garry was incredible! Very friendly, knowledgeable, and professional. He did everything I wanted promptly and was very courteous the fact that I was still working (remotely) at home during his visit. 10 stars!
We love Eco Shield! They’re always very responsive and Kevin came by today to spray inside our home AND provide an overview of what he noticed, which we appreciate it. 10/10 recommend!
Kevin J. treated our home and yard today. He was prompt, courteous and thorough. He swept and treated the perimeter of the home and the yard, and upon special request, treated our garage. The team is always professional and do a good job keeping the pests away.
Kevin was amazing being that I dont do bugs and rodents AT ALL, my daughters were afraid and he made them feel protected even given them kind words to get over their fears. Definitely recommend him for the job, he really went above and beyond, Thanks again
I am generally happy with their service. They meet my needs, are always very friendly and thorough, and on time. If they know they are going to miss their time window for being on site they will text to let you know.The only reason I do not give them 5 stars is because they have solicited their services to me while I was an active customer... I get it. Your sales guy is going door to door trying to get signups and not looking up existing customers. But I dislike this practice in general.Want 5 stars from me? Stop going door to door soliciting your services. Its annoying and sleazy and we would all think more highly of you as a business if you would stop.
Cru provided incredible service. He was professional, knowledgeable, and made the experience easy, warm and want to keep working with Ecoshield. This is a great service at a great value...$129/every other month. Highly recommend for anyone having cockroach or wasp issues.
Kevin did an exceptional job today with our quarterly touch up. Quick and efficient and a pleasure to speak with. Always in good hands with these guys!
Gary Tibble did a great job ‘hunting’ our property to treat for pests. We had found a couple dead bugs inside so had wondered if an additional interior treatment was needed. He assured us that due to them being dead that the previous int/ext treatments are working and that the regular exterior is all that would be needed for continued pest control. This was good for us to hear as, despite their products being friendly to humans, we have a baby at home that just started crawling and…. Putting her mouth on everything.
Kevin made a thorough inspection of our home and yard. He applied products to eradicate ants and deter other insects. He identified the necessity for further assessment to ensure that wood in our home was not infested with acrobat ants. Kevin’s knowledge and concern for protecting our property exceeded that of service representatives from other companies.
Gary Tribble was my technician today. He was very Thorough. Answered all my questions and treated both inside and out. My initial visit was also handled well, the technician was Angel and another young man.Jared came out to do a termite inspection. He was very thorough in giving me the information I needed to make an educated decision as to how to proceed should I choose to. Very friendly, no pressure.
Kevin Jackson was the tech who serviced my house. He was on time, courteous, and professional. I had a few questions about the insects in the area and he took time to explain to me what insects I may see in this area and which ones are harmful or harmless. I am extremely grateful for the information he provided!
Overall experience was great. Robert and Heidi were very informative which taught my wife and I tons about keeping the property safe from hazardous situations. As a retired vet. I want to thank you both for coming out to exterminate.
I have had the best experience with everyone I have talked to at Echoshield from the technicians, to the scheduling department, and the business department. Today Alexis, in the billing department, went above and beyond to help me resolve an issues with my bill. She was so patient, kind, and understanding. It’s not often you find a company where you can give a five start review in every department.
Noah was on-time and very professional -- He did a great job on Ecoshields first visit to our house. We switched our pest control providers from Orkin to Ecoshield, and we couldnt be happier so far. Much better service, thorough, and cost-effective for the services included in the contract.Justin was also a great salesman. He listened to my concerns with our previous pest control provider, and convinced me that Ecoshields services would blow Orkins out of the water. He is correct so far! Thank you!
Jacob was a great no pressure sales professional, and Hope came and did an outstanding job, above and beyond expectations. Lots of wasps nests on property and she even removed all the nests, some of them in really high places. Highly recommend.
Jesse did my first service and was very professional and thorough. He found (and removed!) a large wasp nest that was tucked away but very close to where I spend the most time outside. I havent done an extensive search but their pricing seems very competitive.
Cru and his team did an amazing job! They were super helpful in explaining everything they were going to do, and even went into detail on how the whole process works. Had a great first experience - highly recommend!
EcoShield is the BEST by far. They live up to their promises, show up on time and do a through and very professional job. I have recommended them to several people and they have all been as happy with them as we are.
EcoShield is always professional and friendly. We had Guadalupe come out today, and he was really helpful in determining what sort of mosquito treatment we will need this summer. Highly recommend this company!
Hope serviced my home exactly like the service I paid for with EcoShield. Every other person who has serviced my home with EcoShield never completely did everything they were suppose to do. I appreciate Hope taking the time on my pest control service. Excellent job!!
We just signed up to EcoShield and had our initial visit today. Jessi was very professional, friendly and did a great job. He was on time, answered all my questions competently and explained everything that I needed to know. Thank you
Nolan came out and was really great! EcoShield has been a very good, prompt service that is reliable, trustworthy and always shows up on time. I highly recommend them!
Anthony was very professional and timely in his arrival. He also explained exactly what he was going to do and confirmed with us before he started. We really appreciated his diligence and attention to detail!
Ecoshield has been to my house three times so far and on each occasion they have been polite and professional. Gary did a great job and was super-courteous despite the 100+ degree weather.
Jesse serviced our home and yard this afternoon and did a great job. He was friendly, polite and efficient.We hope we have Jesse again for our next scheduled treatment!
Monica was awesome! Super knowledgeable and answered any questions I had. She did a thorough job spraying the inside and outdoor areas of the house. Cannot recommend EcoShield enough!
EcoPest has been our exterminator for a little over a year and we have been pleased with the full range of services. They’re professional and flexible with our schedule, and have always solved any issues. We would highly recommend!
I am very impressed with the EcoShield employees. Especially Jessie and Saxon. They are knowledgeable, respectful and do a detailed job. I would highly recommend EcoShield if you are looking for a pest control company.
Aug 2022 update - They wont stop. Today marks the 3rd time a sales guy came to my door trying to get my business back. /// July 2022 update - EcoShield continues to come to my property to ask why I cancelled services and will not take no for an answer. Guys, no means no. This is bordering on harassment. /// original review: Rude scripted long cancellation process. Signed up in May 2022 for 2 contracts, mosquito and general pest. Received 4 total visits, which were professionally done. Technicians were well trained, clean, and polite. However. After learning of much better pricing with competitors, I chose to cancel all services. I was fully aware of the cancel fee, and happy to pay as this was my personal choice. When trying to cancel, you cant do it in 1 call. Customer Care team has to call you back in 24 hours. And then youre forced into a 10+ minute back and forth sales/discount pitch with the Customer Care team. It was aggravating, heavily scripted, and unacceptably difficult. No response would end the conversation any sooner than the script would allow. Unless you plan to be a lifelong customer of this company, or enjoy haggling for sport, I would go with a different provider. I now know theres plenty of competition out there thats simpler to use and cheaper.
Kevin was extremely friendly and personable. He even made sure we had extra traps since he noticed that ours collect too gunky to be effective between visits!
I signed up for one year and when I asked to be removed from any future renewal through email, phone, and in-person, they continue to send out techs who don’t know any better and I’ve tried for the last 6 months to get my address removed from their system as they keep sending people for no reason. I’ve had to block their sales phone number because they continue to harass me to renew by calling my number every 10 minutes and sending me discount renewal invoices I have no intention to pay.The pest service itself was great, but the business practices are my main concern since I can’t get a single person to respect my request of removing me from any services.EDIT - July 2022I was informed finally after 6 calls later that I had breached contract due to not getting enough services. I was under the impression that after a year(12 months of service), my service is complete. I was informed I would need a new contract or I would have to pay the cancellation fee.I ended up paying the cancellation fee.Please improve your business practices for the next person. It should be obvious to me how many services I have left in my contract and each tech should be able to explain that to me with an easy document showing where I am in the process. Not a single one has done that until I had to waste hours of my own time on the phone and figuring it out of the initial agreement.
Joseph showed up at my door this afternoon and rang the doorbell, interrupting a call I was on for work. When I asked him, politely, if he had seen the no soliciting sign clearly posted above it, he asked if I was always this rude (when he is the one who couldnt follow a simple instruction of no soliciting). Ill be happy to share the video of the interaction with his supervisor. Dont interrupt my workday. And dont represent your brand that poorly by calling someone rude. Maybe their pest service is great; their first impression on a potential customer is not.
Jesse treated our home and was great! Very professional and answered all my questions that I had. He was respectful to our home and completed the job in a timely manner. Thank you, Jesse!
We did not request a service. This company was hired by our neighbor, but they came to our house instead (despite a clearly marked address) and entered our fenced front yard, spraying our house and yard with unknown chemicals. The only reason we were made aware of it was after we reviewed Ring footage. Considering the fact we are currently pregnant, we are trying to avoid any potential toxins. Insecticides and pesticides can cause birth defects. After we were made aware of the yard treatment, it took several attempts for company to return our calls. One customer service representative laughed at our concern and said it was safe in pregnancy but we could spray water to wash the chemicals off. Finally 5 days later, we received an email stating what was used- deltamethrin and orthoboric acid, both of which are not safe to be exposed to during pregnancy. This company has been less than helpful and non-apologetic. They did not even respond to our multiple emails and requests to try to figure out where exactly they sprayed our house.
EcoShield has been awesome- especially our tech- Guadalupe Castro! He does a great job at communicating what hes seeing around the exterior perimeter of our home and always takes care of anything new that may show up from month to month.
Thanks to Fisher who came and signed me up and Cru the technician who just left were both amazing. I am so happy to know that the chemicals they use are essential oil based and non-toxic to my dachshunds. Thank you both!!!
Spencer is a top notch professional. He went above and beyond our initial request and did a perimeter check of the house. We are never disappointed in the quality of the Eco team.
Whatever you do, stay well away!!!It seems that Ecoshield preys on people who have just moved into their new homes. They were soliciting in our neighborhood, claiming that they were servicing other homes in the area and had a great offer for us because they would be saving on fuel, time, and other costs. It turns out there were no other homes they were servicing in our neighborhood and they didnt even know the gate code!When I just called to cancel service, the representative on the other end said that the cost for initial service was $325 and discounted to a mere $189 every two months.When she asked the reason for our wish to cancel the service, and we said it was far too pricy, she dropped the price to $119 at the drop of a hat, and then threw in a $25 coupon in her attempt to entice us to stay.To add insult to injury, they charged us $150 to cancel our service, citing a contract that they pressure and trick customers into agreeing to at your door. Like the $378 they had already taken for just 2 visits wasnt enough!And this is despite the fact that it has not even been a month since signing.We were not aware that such shady business practices still existed.Moral of the story: if Ecoshiled turns up at your door, smile and politely turn them away.
I have been using OmniSheild Pest Control for a year now, and have been happy with their service. Our technician Gary Tribble was very professional, and very thorough with examination and treatment of my property. We have not had any infestations of fire ants, mosquitoes, wasps or any other insects since we’ve been using OmniSheild. I highly recommend them.
EcoShield has been very responsive to my pest control concerns. Moving into a new house we have had to have them come out in-between scheduled treatments for extra treatments. Grant who performed our service today was very professional and polite.
We LOVE the mosquito service! Justin is thorough and quick. We have not had any mosquito issues and we still enjoy the other usual backyard insects.
Cru and the EcoShield team provided detailed information of their services and got to work on our home and yard immediately (same day)! I was so pleased with their customer service and look forward to our next pest service!
Kevin was great! Super efficient and helpful! We appreciate him making sure our home is bug free and will use him in the future.
These guys have been great to work with so far! Cru showed up on time, was professional, and informative. Seth was the sales rep who got us onboarded. Like the company, the process, and the product.
Kevin is a professional technician. I highly recommend him.Gary T. completed my appointment today (6/9/22) and he was friendly, professional, and efficient. 5 Stars!
Gary did my bimonthly service and made sure we werent seeing any pests. He also gave us some advice on how to deal with moths in a natural way and made sure wasp nests were taken care of.
Cru did exceptional job today and was extremely professional and truly appreciative to have our business! He provided a world-class 5-Star Service!
The service guys are always the most courteous, respectful, and professional! Gary was no exception today! Very kind, personable, and a joy to have a short chat with today! Thank you, Gary!!
Spencer was on time, polite, and professional. Knocked out the services and explained what he had and what to expect in the near future. Fine job!
Gary did a great job, very thorough. In addition to the normal pest control service he went around the house 3 times to locate and remove nests/webs.
Jessie - the tech who performed our service showed up on time and did a great job. He was very professional, courteous and explained everything before and after
Cris took care of my account questions quickly and efficiently! Our technician also does a great job with both the exterior and interior (occasionally when needed).
Kevin is very thorough and professional when he comes to do my monthly pest inspection service. This company is always responsive and great to work with.
Jesse was great today taking care of my past. Even had to get a snake out of one of the traps. Really satisfied with this service so far.
Kevin was very professional and efficient. He answered all my questions and put my mind to ease that his company would take care of my pest problems.
I’ve used a few different pest control companies and this one by far has had the best service in pest control and in customer service whenever it’s time for our routine service. Guadalupe has been excellent in being thorough with treatment around the house , providing us a minimal-bug space to hang out in outside.
I use this service for over a year; for a pest maintenance and prevention. They sprayed my home monthly inside and out and they were always on time professional and courteous I had no issue with them at all and I would highly recommend.
Recently I called Ecoshield and spoke with Patricia about me needing to reduce my contract from 24 to just 12 months. She gave great customer service and was willing to help me resolve my issue quickly and sent me a email with new changes!!
Hope was amazing—she answered my questions and was so kind. She also wakes me through how to best keep the dogs safe after she treated the house.
Kevin Jackson serviced our pest/ant problem today around our home & yard.A true professional in every way… thanks for your work, you are a great representative for your company
Cru was my representative from your company today. As it was my first service call, he was quite professional, explained the process and asked about any problems I noticed. Cru is a very positive reflection on your company and your service.
Just had first service with eco shield pest today and they are much more professional and thorough than any other pest control company. My tech was Cru and he was great!
Zach is a true professional. Took care of all of our issues. I would recommend Zach and ecoshield to anybody in need of a termite control service. Thanks
Great job. Alejandro was professional and very knowledgeable. He was genuinely concerned and wanted to get the job doneThank you.
This was my first experience with EchoShield. Brian was professional and very informative. I appreciate that he was on time and took care of hard to reach spots for the spiders.
Had our first home insect extermination service today by Hope Rose with EcoShield. Professional, courteous and answered all my questions. Also quick follow through on getting us set up for a 4 point inspection due to findings of carpenter ants.
Anthony was very professional and courteous. Anthony explained everything that he was going to do before he started. Anthony did a great job.
Gary was great! He did a great job and recommended an eco-friendly option to deal with a minor spider issue. Thanks, Gary!
Great first experience with EcoShield. Fischer Alt and Anthony Harper knowledgeable and courteous in setting up service and initial barrier.
Anthony is very personable. He explained the process and what he would accomplish. I look forward to working with Anthony again on behalf of ExoShield
Hope was very efficient and prompt. she explained all that shewas doing today. I would like her back in October.Thanks Hope Rose
Kevin at EcoShield does a great job. Personable, detail oriented, and dog friendly. Appreciate the service!
Noah Griffiths and Brian Buckalew did a first class job. Noah was a pleasure to deal with, and both he and Brian did a very professional and thorough job.
This service has been awesome and Kevin, our exterminator, has always been very knowledgable, professional, and attentive to our pest control needs. He goes above and beyond.
Hope Rose arrived in the scheduled time frame, was polite, listened and then when right to work. I highly recommend her.
I am very dissatisfied with Eco-Shield. Its a large company based on contracts that are difficult to cancel. The service is the most expensive I have seen in my area. When they do the service they may spend 10 minutes and charge $150++. Their Customer Care team is a call center that will do anything and everything to prevent you from cancelling--even after your contract is up. And that includes disconnecting you to force you to call back and go through the whole rigamarole again. Very frustrating--borders on scam
Gary was on time, kind, respectful, informative, and did a great job. EcoShield has been very consistent in the quality of their work and that’s why I stay with them. Gary is another quality employee that makes the company even better.
Jesse was kind and professional. He did a great job this visit, he was very thorough treating the interior and exterior.
This was a touchup service...they were very responsive in scheduling the appointment quickly which I appreciated. The tech was friendly and professional. Hopefully the issues will be resolved with this visit.
I like Jorge Santos professionalism and attention to detail. He shows up at the scheduled time and is always pleasant.
Service was great as usual. Jorel Solis was very professional and cared about my property. I highly recommend this service.
These guys are always conscientious and timely. They thoroughly look over the exterior, clean off the “bug gunk” and webs, and do so without really disrupting our household. Justin Cruz was fantastic and incredibly polite and respectful, and provided a recap of everything he did, or thankfully, didn’t see on this go around. I highly recommend getting on their maintenance program, so that you too can get a report about “nothing.” D. Wilson of Emerald Forest
Kevin serviced my home today and as usal, Im happy with the service Ive been provided. He was friendly and didnt take up much of my time is important since I work remote. He took care of our usual needs and even assisted me with some ants Im experiencing in my vegetable garden. He closed and locked the gate and was on his way. Very happy with this company and the service they provide.Parker and Tim were absolutely wonderful in providing information about Omnisheilds services and in performing our initial service today. Parker stopped by my home and was obviously very knowledgeable about different types of pests and how their service was unique in solving any issues we are currently experiencing. He has a great personality and I didnt feel pressured at all. Tim and Parker treated our entire home including our front/backyard and our garage. They were pleasant, didnt track anything through my house and cleaned up after the service. Additionally, they were informative as it relates to our fur-babies. Their products are non-toxic and wont hurt my pets, but effective in eliminating our pest control concerns. At this point, I cant give you any results as they just treated our home today, but so far Im impressed with the time, service and the information they provided us.
Kevin performed my services today, and he did an outstanding job. He was prompt and courteous. He informed of what he had done around my entire home, and he went the extra mile in cleaning up cobwebs and treating the entire outside of the house. He was very thorough and polite. Highly recommend him as a technician for pest control services.
Noah Griffiths allegedly representing EcoShield was told numerous times by homeowners that he was illegally soliciting in Arbolago. Arbolago is a gated community with a sign posted No Soliciting, Trespassers will be Prosecuted He came in behind another car through the gate. He got argumentative with two homeowners telling them they could not stop him from being in the neighborhood. Some thought he might be casing the neighborhood. As the president of the HOA, I tried contacting Ross Ulowetz four times with no return call. Do not hire this company.
Aggressive and annoying sales person will not stop coming around harassing me to try and get me to purchase their services.Latest sales person, Zach MaiStill coming even with the response from the business owner below
Unwanted solicitation at my front door claiming that they were servicing my neighbors house (they werent and no truck parked) and that I should use their service. Interrupted my work day and tried to overcome objections when I told them off the back that I was busy and not interested. I get the hustle but you are just annoying people. Put that energy and time into online marketing or current customer referrals.
I had an Omnishield Rep, Aaron, hook me in during his neighborhood sweep. I was currently in a battle with White Knight Pest Control for very poor service when Aaron knocked on my door. I was very reluctant to try another company because of my previous experience with white knight. But after 30 min, Aaron managed to get me to cave. He was super friendly and very knowledgeable. He told me all there products are organic and kid/pet friendly, which is nice. They were very accommodating for the time of service for me since I had a few things going on that day. Two techs showed up to provide the service, but I only remember Toby’s name, sorry other gentleman :(. These two guys really went to town and knocked down all wasp nests (active and dead) as well as cleared the cob webs from the garage! Which the other company couldn’t even do! Omnishield did many many other things, but these few stood out to me. Having two techs seemed super beneficial not only for timing but they actually seemed to enjoy their job. It was nice to hear them chatting and joking with each other while they serviced my house. Happy employees = good service, in my book. They did 20x more than the pervious company I tried and I waited a few days after to write this review to see how the service resulted. All bugs coming into the home are dead soon after entering. I haven’t had to kill one thing yet. I also swept the front porch the same day, after the service, two days later there was easily over 50 dead bugs outside. The results and friendly-ness of this company is ridiculously amazing. As a true skeptic, I can honestly say this service was worth the price, and you will not be disappointed.
Nick and Dylan are a phenomenal team! They coordinated with each other very well. And both communicated with me at all times to ensure everything would get taken care of! Dylan helped me through the process and was very knowledgeable. He kept me updated through it all. Nick showed up very quickly and his personality was positive and friendly. Nick’s service was great! He knew what he was doing and was definitely putting in the work! Yes I would recommend!
John Sheffield at Ecoshield Pest Control is the nicest! Love the service they provide.
Ali was very professional and listened to my concerns with scheduling. She is willing to assist me with scheduling on my times not the companys schedule. I appreciate that. I wiil continue to be a customer as long as im not hounded for service.Thank you,MonicaJohnson2 year customer
Kevin was great! He knocked out pest control service at my home and went above and beyond to make sure my home wIll be pest free until my next service! Thank you sir!
They solicit door to door in a neighborhood with no soliciting signs clearly marked up front. They rang the door bell and knocked very loudly right after I walked out of our babies room from putting her down. I will never give let them on my home or business properties. Very unprofessional.
Kevin helped out tremendously. He addressed my pest concerns and figured out the best course of action to get rid of them for football season. ⭐️⭐️⭐️⭐️⭐️
Jesse did a fine job. It was our first appointment. Hoping for more great service moving forward
Louie went out of her way to help me. She understood my dilemma and not only fixed the situation, but made it better! I really appreciate her help!
Gary Tribble our service tech was very professional and personable. He was thorough in servicing our house and yard.
My technician Kevin was great. Very helpful, informative and friendly. This time, he helped me figure out a new part problem and treated it. Insects are always a battle, but the products work!
Monica from EcoShield Pest Solutions in Austin Tx...was EXCELLENT..she was extremely professional..pleasant and comfortable to talk to and answered all of my questions..Anyone who gets her sent to their house will be very lucky..
Very thorough and affordable service. Kevin was very knowledgeable and explained the process in good detail. 10/10 would recommend.
This company is wonderful! They do an excellent job spraying and listening to my concerns.
Gary Tribble did a great job on my home. I love that they remove all the spider webs and debri up near the roof line where I can’t reach.
Nolan was very professional and thorough. Looking forward to seeing less critters roaming around our home!
I signed up for EcoShield and Cilena came out to my house the very next day. On time, fast, and thorough, a real professional.
Kevin showed up right on schedule. He was very professional and even made some recommendations as to what we can do in the future to help prevent insect problems.
Jesse was very helpful and made sure he took care of everything I needed. Very personable as well.
Kevin was thorough and very friendly. Hate that he had to work in 1000 degree weather but he had a smile on his face.
EcoShield technicians are always very professional. Today Hope listened to our concerns and took care of our pest control needs very efficiently
Kevin was great. Very professional. He listened to all my concern areas and addressed those first
Kevin was friendly and professional. Took the time to look over our house and assess any exterior bug issues.
As always, Kevin Jackson was fantastic. On time (early), professional, thorough and always super friendly!!!
This company has exceptional customer service making it well worth it! Everyone In the company I’ve talked to has been so kind & understanding & they go the extra distance to make sure my home is pest free!
5/27/2022We have been having terrible spider issues. I have been spraying myself. I explained that to Kevin.Absolutely wonderful service. Kevin explained what a dirt drobber does. The snail eating poison in rat trap ... could be why it was empty.He is an excellent friendly and knowledgeable professional. Thank you Kevin.*********My tech Darin was extremely thorough and helpful. He made me feel at ease with our bugs and rodent situation. He was knowledgeable and made me feel so much better. Very personable friendly and professional
It was easy to schedule around my availability, and Gary was very polite, thorough, and addressed my specific concerns. Thank you!
Angel was very professional and serviced all the requested areas inside and outside of the house. He was respectful of our home.
Did a great job removing spider webs and wasp nests from outdoor high places so I dont have to risk my safety doing so.
Hope swung by the house to get the initial service sorted out. Very efficient and friendly service, and was willing to answer any questions and requests I had with regards to this. Thanks again Hope!
Kevin is always so helpful and timely. Very knowledgeable and willing to do more for our home.
Always amazing service. Despite living next to an open field, my pest problems have been extremely minimal ever since we had EcoShield service our property.
Employees cant read a no soliciting sign, continued to try and speak with me, then told me your house probably has roaches anyways. Train your people better, not a good look.
We have been using this company for a few months now..they are very professional and willing to help find a solution for our specific needs. Justin is our guy. He is always kind and friendly and gives an update on what he has found and what was done. He also provides genuine knowledge and is honest with any questions I have. I appreciate him and everyone I have spoken with at the office. Thank you all for genuine and honest pest solutions.
Heather in customer service was so very kind and friendly. She made me feel at ease and came up with excellent solutions for my needs. Also the guys that come and do the service are so professional and always ask what are needs are. I recommend this service to everyone!
Kevin was very professional, polite and kind he asked about any bug issues and answered all my questions. This company always takes care of their customers! Recommend them to any one.
Gary was awesome!He was incredibly professional and answered all of our questions before servicing our unit quickly. I feel like the prices can be a bit high but with EcoShield you definitely get the quality youre paying for.
Loyal customer to EcoShield. They always do a great job and are super professional. Gary did our house this round and was great!
My experience with Bea on the phone concerning my contract and services was one of the most pleasant experiences I’ve had. I was not unhappy with the results from EcoShield services , but needed some changes because of my situation. She could have not been more helpful. It was a blessing to me that Bea was the one to help me.
Tech Gary Tribble did a great job today! He made three trips around my house, taking down every spider web and wasp nest he could find as well as putting granules in the entire yard to keep pests out and spraying every entryway....
Jesse came and sprayed and was extremely professional and very nice, I recommend this service, pet and kid friendly
My technician Guadalupe Castro did a great and thorough job. Highly recommend this company.
Very pleased with our service. Spencer was considerate, polite, thorough and efficient.
Very professional service. Spoke with a representative named Joshua and he was extremely respectful and professional.
Just had my last mosquito treatment of the year. Everyone I interact with at this company is always so nice and professional. Chris today was no exception. He was thorough and made sure my gate was properly secured. He even went above and beyond and brought my recycling bin in knowing I wasn’t home. Thanks Chris and EcoShield!
Nolan Wilson was professional and very knowledgeable.Answered all of our questions and gave helpful advice.
Like other reviewers have mentioned, someone from the sales team may show up at your door offering a discount because they are already in the neighborhood. We talked to the guy for a long time about the service, repeatedly asking if cancellation was hassle free at anytime and he assured us each time we could cancel at any time and we would only pay the difference of the discount we were getting on the first service. When we called this morning we discovered that there is only a three day grace period after which wed be locked into our contract and responsible for a much higher cancellation fee than mentioned by the salesman. He never once spoke about a three-day grace period, nor actually covered anything about a contract with us, just asked for a signature and a credit card to put on file to schedule our first service. I cant speak on the effectiveness of the product, as we wont be using the service after this sales experience which felt dishonest.
Great service from Jesse today. Thank you for taking care of my house.
Don’t trust the sales people, they sell over priced service and tell lies. The sales person who solicited us when we bought our house last summer sold us on overpriced service. The Ecoshield salesman told my husband that the contract could be canceled at any time without fees.I attempted to cancel service and was told that our service price was “quite high”, and we could delay service for several months and then see if we would like to continue. After the delay in service, once informed of upcoming service in January, I called to cancel all together.The customer service rep informed that we had to pay to $200+ to discontinue service. My husband called to inform of the salesman’s claims about canceling. Customer service rep said they could only notate the account, but not cancel the contact without fee.
Jordan Westbrook is extremely professional, punctual and does a great job! He is knowledgeable of the products.
Nick came to service my house and was very professional and informative. Extremely thorough job! We’ve been having problems with ants and I’ve seen some huge wolf spiders around… Nick knocked down all the cobwebs and got into all the cracks and crevices with the spray. I will request that Nick comes to perform the service next time as he was so nice, and took his time to get the best results possible.
Gary was great!! Attention to detail, really looked around the yard to fine the fire ants. Came into the home and removed the spider webs and sprayed in the corners as needed all around d the house! Great customer service, comes out when needed in between scheduled service for free!!
Gary Tribble came out to take care of some hornets nests for me. When I called EcoShield this morning, they were able to get Gary out here within 3 hours. Amazing service. Gary did a great job and even came back to my house to ensure the nests were all gone. He also put in to get a full house inspection for insects. I am very appreciative of the service. 5 stars doesn’t even seem like enough!
Another visit from OmniShield I’ve been with for over a year. Gary did a good job again. It was his second time at my place, again on time, clearly explaining treatment and delivering as promised. No pest issues so far!
Thanks to Gary Tribble for the treatment to our yard. We appreciate your being early & still coming in this heat.
Hope Rose was super nice and professional. Was glad to see a woman in this job.
Jordan did a very professional job! He listened to my concerns and addressed the issues!
Gary knocked on my door today to offer their services. He was very pleasant and informative. It was great to have a same day appointment. Noah and Richard were amazing! They listened to my concerns and made sure I was content with the areas they. Can’t wait to enjoy my backyard without pest.
Kevin Jackson was spraying my neighbors house when he spotted a huge wasp nest on the side of mine. He came over and asked if he could remove it for the safety of my little ones. He is awesome! Very kind and professional. Will definitely be using this service now.
Not only was the tech Kevin on time but he was early very friendly explained everything that was being done.He was also very professional
Cut through my grass to ring the doorbell, despite the No Soliciting sign, then cut through my grass again to do the same to my neighbor
Kevin did a wonderful job today doing pest control at my home. He was professional and thorough.
Kevin stopped by today and did a great job. I totally forgot about the appointment and didn’t meet Kevin at the door, but he started the treatment and didn’t just leave. When I saw he was here and went and talked with him, he said even if I wasn’t home he would have still done the service so there was no gaps in our protection. I told him the wasps were starting to build nests and he said he had already knocked them all down. All around great guy and great work!
OmniShield is really great. They are super professional, on-time, and do good work. All of their technicians have been awesome. Jordan D in particular - good listener, had a great solution for everything, and did the job right. I have use OS for a few years, and will continue to do so for their great work at a reasonable price.
Chris Adams is the best worker they have! He loves his work. He is extremely knowledgeable and takes great pride in doing a great job. I am extremely pleased with his professionalism and effectiveness.
Our service tech, Noah, was on time, detailed with the explanation of services provided, courteous and answered all of our questions!
Kevin provided excellent service! I would highly recommend Ecoshield!
Update 10Nov2021: Kevin performed my service today and did an excellent job. All the staff are friendly and do a great job.Patrick stopped at my house today and did a great job of explaining OmniShield services and what they provide over and above their competition. I like the fact that service is provided every 2 months rather than every 3 months. It was very easy to set up my new account.Connor arrived in the afternoon to do my initial service. He reviewed the program and gave a detailed explanation of what he would do today. I was impressed with the thorough job and his polite friendly manner. I can already tell OmniShield is an improvement over my previous pest control service.
Had a great experience today with Nick and team! They are efficient and great to work with! They took the time to answer all of our questions and concerns! They even took the time when we asked to see different spiders to know what had been around the house to show us and let us know what kind they are.So glad we choose to use them!
Spencer was great! Looking forward to working with the EcoShield team moving forward.
This subscription service was quite valuable, and service agent Chleid was very helpful over the phone. Thank you Ecoshield.
Technician Gary Tribble performed our services professionally, prompt & friendly.
Service did not arrive until 245pm unacceptable. no calls abot being late
James came by and told me about his business in a pleasant, no pressure manner. I didn’t sign up right away because I like to do some research but I did eventually. Tim the tech came and was also pleasant, kind and answered any question I had. The demeanor of this company’s employees is worth the switch and all the extra services they provide is icing on the cake. It is early but I’d recommend them.
Cam and Nick did an amazing job servicing my house for pests. They were friendly, explained everything well, and spent a fair amount of time thoroughly treating every possible pest hiding place. Id for sure recommend to anyone looking for a solid, reliable pest control service!
EcoShield is a premium pest control service, and worth every penny. Im not a pest control expert and whenever Josh comes to our house, he is fully present with all of my concerns. No matter how silly my questions are, he patiently gives answers that I can understand. He also doesnt rush through while servicing the house; Josh is efficient, but he takes time to do a thorough inspection and treatment of the entire property. I know we are in good hands with EcoShield!
Giving this business 2 stars only because the techs are very helpful and work very hard. However I had a horrible experience with corporate, billing and customer support. One day the sales guy knocked on my door and said that they had a cancellation in my neighborhood and they were looking to fill the spot and will be able to offer me a great deal because I would be helping them out. I listened to his pitch and it seemed pretty expensive for me so I was ready to end the conversation but he stopped me and said that he can give a an extra discount AND throw in free monthly mosquito treatment. I finally agreed, signed my service agreement and that was it. Since then I was charged extra $30 for the original pest treatment AND I was charged for mosquito service twice! I called customer service and explained the situation, presented my service agreement and they said that there must have been a mistake and they are not responsible for what sales people promise. WOW! I was very upset that they refused to uphold to their end of the bargain and honor the service agreement, so to somewhat remedy the situation they offered me 1 complimentary pest service and 1 mosquito service. Pest tech came out, did his job and sure thing I was charged for it despite the promise to comp it. At this point I am ready to cancel my service, never work with this company again and tell everyone I know to be aware of sales reps scamming people just to get them to sign up.
Total reviews rating 4.8
199 Reviews for EcoShield Pest Solutions 2023:
Review №1
2022-06-20Kevin did a great job at our home. We had the initial service done a few weeks ago but needed a touch up. He was very thorough and pointed out a few things within the house that could be contributing to insect influx. We’ve had some wasps outside and he helped locate the nest and spray it down. Calling EcoShield to do a touch up was painless (and free). So far, having a great experience using this service. Thank you again, Kevin!
Review №2
2022-07-25Kevin was friendly and professional. He was on time which is very important for me considering my busy schedule. Communication was excellent! He clearly explained to me the services that he will be doing and answered all my questions pertaining to the extermination process. Im very satisfied with the service provided by EcoShield. Awesome job!!
Review №3
2022-09-08Everyone I’ve interacted with at EcoShield has been very friendly. The first gentleman who knocked on my door (whose name escapes me… Tyler, perhaps?) was sociable and knowledgeable without being pushy. Once I signed on, Noah and Cole came to the house for the initial treatment, and they were both very professional and friendly – quick too! They won’t get in your way at all. I have my second treatment coming up soon, but so far so good!
Review №4
2022-06-25Kevin was super friendly and very professional. He explained everything, took extra care to go over any problem areas we brought up. He was also great with our toddlers, who followed him around curiously the entire time, explaining what he was doing and talking with them. Very happy.
Review №5
2022-08-10I use Eco shield pest control at multiple homes and I am extremely satisfied with their service. They are very time efficient, always make their appointments on time, great customer service, and great products that actually work. And if you are unsatisfied they will come out and make you satisfied by doing touchups. I’ve had the pleasure of working with Kevin in both of my homes and he does a great job, I know when he leaves so will the bugs 🪳💥
Review №6
2022-08-17Spencer was great. When he showed up he asked about the yard and house. He took the time to explain what he was going to use and what the service included and really showed an interest in getting to know our needs and concerns. He even told me after what he saw and took the time to show me any areas that he saw needed more attention. Overall first impressions have been great with EcoShield and I look forward to see how the next few months go.
Review №7
2022-05-31They were very professional! On top of that, Angel was very good with our two young boys. He even took the time to explain to them what he was doing. We had a large hornet nest that he obviously took care of, but he used it as an opportunity to explain to the kids about the nest and larvae. I highly recommend this service.
Review №8
2022-08-03Kevin is GREAT! Very educational, professional, even helped us out with some outdoor removals even though he was only here for indoor work today. The bugs around our new home have MASSIVELY decreased, probably by 80-90% since establishing service with ecoshield in the last 6 weeks. Highly recommend!
Review №9
2022-07-02Kevin was very respectful polite. Answered all my questions and was thorough and worked quickly. I would highly recommend him to anyone.Update: we kept seeing spiders after the first spray and he was able to come back free of charge to spray again. So thankful!
Review №10
2022-04-27Ive been using them about 2 years and my experiences have been good so far. Every time theyve come out the person has been very nice & helpful. Today Kevin did our treatment and he was very friendly & took the time to show me a potential problem he saw. No complaints here!