Express Oil Change & Tire Engineers in San Antonio

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Phone: +1 210-688-0323
Site: https://www.expressoil.com/store...
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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Total reviews rating 4.5

199 Reviews for Express Oil Change & Tire Engineers 2023:

Review №1

2022-06-23

I originally went to a business called Official Inspection Station at 10480 Culebra Rd San Antonio, TX 78251. The posted opening time is 9am and I arrived at 10am. There were 10 cars ahead of me waiting and the establishment wasn’t even open. I checked yelp and apparently not opening on time is a common practice of the official inspection station. After 10 min in line I decided to give Express Oil Change a try. I pulled up and they had 2 inspection bays open. Heather greeted me with a friendly smile and asked how she could help. She pointed me to Kat the inspector. Kat was professional, courteous, and even gave me some coupons for an oil change. She took the time to offer excellent customer service and I was done in less than 10 minutes! I will be coming here from now on thanks to fast and friendly service. PS if the manager is reading this please consider giving these two a raise. They deserve it.

Review №2

2022-05-28

Magnificent is the perfect word for what I experienced! They are kind, thoughtful, courteous, and fast but not hurried. Stephen Surrey gave me the best customer service I have experienced in years. I didnt know this type of customer service still existed but it does here. They not only took care of my needs but they also extended professional courtesy between the co-workers. An awesome breath of fresh air and from now on this is the place for me and my car. Thank you Steven Surrey for an incredible experience!

Review №3

2022-04-16

I’ve utilized their services several times. It started with an oil change, then new tires, and now my brakes. Every time the staff here have all been amazing! From the moment you call they are all super friendly, informative, and the service was super quick. The price was also very reasonable. They are so good that they went out of their way to accommodate my needs the same day. Tom (the manager) left to go get my parts, who does that?! Shout out to Nick, Stephen, Heather, and Tom (I seem to always have contact with them). If you’re looking for a place that is quick with superb service, this is your place!

Review №4

2022-06-18

I recently had my truck inspected at this location and was blown away by the great service that I received. The reason I chose this location was because of the other great ratings that I read about this location, specifically about a gentleman named Stephen. I can verify that this place of business lives up to the hype. Stephen is a great guy, super friendly and he takes care of his customers. The service is quick, hell have you in and out in no time. I highly recommend this location for inspections and any of your other service needs.

Review №5

2022-08-16

The service seems professional. They were very helpful and friendly. I selected them because of their star ratings. They promised my tire repair and delivered on time. The old place I used for my tire service was 3 stars and I could see why. A big difference in service provided. I appreciate the communication with the customer.

Review №6

2022-05-26

We came in to get our inspection done for our vehicle registration. Stephen assisted us, he was professional, personable, and so quick. You could tell he ran the show and was so positively happy. Thank you so much Stephen for making our inspection the quickest we’ve ever had!

Review №7

2022-07-11

Very friendly and professional staff, but I did run into an issue. I went in for a tire repair. My tire had been losing air over the weekend so I knew I had a puncture (Had to keep airing it up until Monday). Ive had multiple repairs done on different vehicles and its usually an easy fix. I took it in and was told that they could not find the leak. I was told that the air pressure was low (under 15 psi compared to other tires) and that they filled up my tire and said I should be good. I argued that there was a leak and that my tire will probably go flat again. They stated that it could be the valve. I took it home, made it as quiet as possible and put my ear to the tire. I could hear the air escaping. I took it to another body shop and within minutes they found the leak, patched it up and I was on my way.

Review №8

2022-04-13

Stephen was on top of his game…he was definitely running the show 🙌 he was super efficient with everyone. Very friendly it was a good experience even for my kid in back seat. On this specific day my husband was in his truck with our son I was in my jeep with my daughter to get 2 oil changes, and there were other cars and an oil delivery…Stephen even made the kids happy with toys.

Review №9

2022-07-12

I was very frustrated trying to get a minor repair done on my vehicle. I decided to pop into Express Oil to get a quote. Robert was fantastic. Everything was taken care of in a short time. Thank you all so much. Friendly service and great prices!

Review №10

2022-07-30

Stephen was amazing. This is my go to place for oil changes and other car needs. He answers all questions and is very helpful. Thank you for doing a great job any time my car and I need you!!!!

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