Express Oil Change & Tire Engineers in Spring
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Spring, Montgomery County, Texas, US
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Site: https://www.expressoil.com/store...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:Closed
Express Oil Change & Tire Engineers in other cities:
The tire was flat. I went there. They couldnt even accommodate getting me a new tire. They did not have it. It would have taken him 3 hours. They were nice enough to air my tire up enough to go to a different tire place. Awful! Funny to not have a standard Jeep tire in stock
I had an emergency maintenance repair (or so I thought) when two warning lights came on in my car causing me to cancel a very important meeting today. I was distraught thinking about the cost of the repairs but instantly I was greeted by Josue, I think he’s the manager of the place. Quickly he looked at my issues and explained to me why they were going off and how to prevent it in the future.He could have easily made that an expensive repair or said I needed XYZ and I would have believed him given I know nothing about cars but he didn’t.He taught me something about my car specifically and oil maintenance with my particular make/model that no other shop even bothered to explain to me. Then he had his men straightened my tire situation quickly and had them inspect it since I was concerned about that too. I’m always so insecure going into auto shops cause 9/10 they see my aloofness or inexperience with car knowledge and they try upselling me something I later find out I don’t need. They’ll either rush my concerns or scoff them off but always will they try to upsell even when nothing is needed to upsell. They weren’t like that. They explained things I needed to look out for given the situation and what is just a “kink” in my particular car given its age.I felt really taken care of here. I wasn’t mocked or upsold anything. They kept it practical and actually took the time to explain to me some basic things. Felt like honest decent auto guys for a change. And that’s a lot for me since just going into an auto shop being pretty femme and aloof about car repairs is usually like going into the snake pit. This time, for a change, I wasn’t stung lol. It was just a straightforward inspection and handling of me with no gender specific treatment.It just felt fair.
Excellent service, thanks to all the staff, most of all to the young Josué Rave who treated me very empathetically and explained the entire procedure done to my car and without any problem I was able to reach my destination (Richmond VA) without any other mishap !! Blessings..🙌🏽🙌🏽
I went there to get an inspection, but couldnt because my check engine light was on...well let me tell u not only did they fix diagnose ( I had taken it to the dealer 3 times and they kept telling something else) but they also fixed it in under 2 hours ( it actually might have 1.5 hours) best place for honest service.
Great customer service everyone is so helpful and friendly. I have never been to a shop to get a oil change and tire where the service is quick and efficient. The manager Mr. Osborne even helps out withthe process to keep the flow going. I have definitely found my new vehicle service place!
Went there for an oil change this past Thursday. Service was excellent and I was in and out in less than 10 minutes. Everyone was knowledgeable, friendly and made you feel welcome. After being told there was a 2 hour wait at Milstead Automotive for an oil change, I was excited to hear I didnt even have to get out of my car at Express. Quick and painless.
Ill never go back to this place . They care less . They did oil change for my truck and did not tied the drain plug properly causes oil leaked on my new house driveway . What happen to my engine if im not found out about its?? contacted manager about its and still dont an answer for what are they going to do about it
Omg! They were GREAT! I called ahead of time to ask if arriving at 6 pm would be too late and they said as long as I arrive by 5:59 they would help me.I made it right at 5:57 pm and they were super nice! It took me longer to log into my bank account than how long it took them to complete the inspection.They were super nice and reassured me it was no problem to arrive so late. Im extremely happy with their customer service and will be bringing my smart car here for oil changes ! :)
Nice friendly and helpful staff! Eric was extremely helpful and service was great! I got my tires replaced for about $120 less than the dealership price (same brand) and also got my car inspection done! All work was finished in about 2 hours! Thanks for the great service and experience!
Went in for an oil change and there was nothing wrong with my car, which only has 60K miles. Within 2 miles after leaving Express Oil on Riley Fuzzel, my car engine had serious problems. I immediately returned to Express Oil and had them look at it. There was loud engine knocking, which had never occurred previously. Had it towed to the dealer and when they checked it, the engine seized. I had to get a new engine. Express Oil claims it is a coincidence that this happened within 2 miles of leaving their shop and refused to make this right. Every mechanic I spoke with about this pointed to Express Oil as the problem. They either did not put the plug in, did not put in a filter, or did not put oil in. I understand people make mistakes, but they denied all culpability. In hindsight, it appears they tried to cover it up by saying they would immediately do another oil change.
I have used these guys for a number of oil changes and services when I lived in the area. Ive moved away but went back for a recent service, new tires, new shocks and alignment. The manager, Jorge, is awesome and they had the absolute best deal in town for the whole package. Jorge worked with me on a convenient appointment and they did the job fast and more important, correctly. Even though I dont live as close now, I will still take my vehicles here for service. Great place and very friendly staff.
Best place to get your car and motorcycle inspected. No wait at all and staff is very friendly and willing to get you out at no time.Again 11 months later. These guys are very professional and decent. One thing I really liked about my visit is that they are not pushy with services. They even matched the price on tires from another place. In and out in less than an hour with four new tire which I really needed. Great service again. Thank you.
Found this plAce when we moved into the area. I was pleased with the staff, the professionalism and work. I get my inspections here, oil changes and on occasion new tires. My personal opinion it’s hard to trust the mechanics, so being that I am very comfortable with the staff and services I would highly recommend express oil change and tire engineers.
Ive been coming here for over 2 years now. Chris, my tech today, was very courteous polite and patient with me while I fumbled around to find my insurance for my vehicle inspection. Im never disappointed with this crew. They are straight forward, honest and extremely helpful. Love this place. Will definitely come back again.
These guys are always amazing. I’ve always had the best service with both of my vehicles when I bring them up there. They’re fast and quality. Recently I was having an issue with a sensor on my vehicle and they did everything they could to get it to work. Eventually we found out it was a recall after multiple attempts. They kept me posted through the process. They will always have my business.
I think Ive found the unicorns! Kudos to this team and business. I took my truck in and told them I think I need a tune up. They asked what was wrong and recommended a cheaper solution to address what I explained. Once it was done I left wit the truck and later took it back because I didnt feel the car was running any better and thought I still needed a tune up. They kept it overnight and assessed in the morning. I called the next day and they told me they didnt think anything was wrong with it and that it was running fine given the age of the car.They couldve easily just agreed with me and/or charge me for more and I wouldve never been the wiser. However, they were honest and true professionals. For this I will bring my 2 vehicles and my kids two vehicles for service in the future. This is the way business is earned. Shout out to Adam. Thanks guys!
OUTSTANDING SERVICE! Josue greeted me once I pulled into the lot and made my first expierence a positive one! The staff is very friendly and they work extremely quick. Express Oil change will be my place anytime I need service on my car. 5 stars to the company and 5 stars to Josue!
I have been to this location several times since they’ve opened, I won’t go anywhere else for my oil changes and inspections. Absolutely outstanding service, the staff is incredibly friendly, professional and knowledgeable. I highly recommended this location for all your automotive needs. This visit in particular, Daniel was on point with quick service and made me feel very welcomed, even though I arrived close to closing time.
Excellent service!! The sign said 10 Minute Oil change and it literally took about 8 mins. I didnt even have to get out of the car. This is my second time bringing one of my cars up here and this is a different staff from last wrek but GREAT service. These guys didnt over charge me and they EDUCATED me on how to get the best out of my cars. Very friendly and knowledgeable. Great experience. I highly reccommend!
I have used this location multiple times and I will not go anywhere else. The staff is friendly and honest. Just today I went in to see if I needed new brakes for my truck. The technician thoroughly inspected my brakes and then informed me that my brakes were fine. They could have sold me new brakes but instead gave me an honest assessment. Well done.
I decided to go to Expredd Oil Change after reading reviews. Very disappointed! I paid them for a oil change and tire rotation. They took my money and did not balance my tires. When I asked why, their response is they have a very generic balancer and did not want you scratch my rims. I feel ripped off! Please think twice before going there!
I came here a few months ago for a tire rotation and oil change just from reviews and had a pleasant experience. I commute 500+ miles a week and need a trusted, professional service center that’s efficient. THEY ARE and I am back! Thanks to all the technicians that greeted me and serviced my car especial Kevin.
I arrived there at 8:00am for tire installation. Well, I saw alot of talking and standing around. I thought it wouldnt take long since I was the only customer at the time, my truck was moved 3 different times, and I had to personally go ask the manager what was taking so long. Finally about 3 hours later, they finished the job. After I looked things over, the installer left the old sticky weight tape on my Black wheels!! I mean, why would you not clean that off, especially on black wheels?? After about a week of driving, I started getting vibration from my wheels!! I took my truck to Discount Tire, and they said All of my wheels were improperly balanced. Discount Tire took care of the issue and didnt even charge me!!! Worst experience at this place, it was right down the street from me so I thought Id give them a try. Never again!! I had a horrible experience here!!!
Oil change was done quickly. Daniel brought in my cabin filter and showed me it needed to be replaced. He quoted a reasonable price and all service was completed in a timely manner. I’ve used this pace a few times for oil changes and have always been pleased with their service.
Great place to bring your car.Came in for an oil change, and didnt even have time to check my email.Kevin is very proficient and knows his job well. He is very funny too, he said he goes to the gym.Love this place will be back and recommend to friends, and family.Thank you Express Oil Change for making my first visit a wonderful experience.
I am always pleased with Express Oil’s service and this location is no different. This is my second time here and I found Chris and Daniel to be very helpful in selecting which product would best suit my vehicle. I love that I never have a long wait and they conduct an inspection of other areas on the car.
Ive been here twice now with two unrelated issues with my left front tire. The first time I received excellent customer service well having it patched for a leak. Today, unfortunately, I nearly got run off the road by somebody and shredded my left front tire. Lamont and his crew were very helpful and changed my tire for me at no cost! The place is very pleasant and clean and they are genuinely helpful.
I have come to this location several times, and have always had an amazing experience! Ive been lucky enough to get Kevin each time which has been great. Kevin is polite, informative and professional. I appreciate the service and would absolutely recommend this place for any of your auto needs!!
I went in for an alignment this was the best experience Ive had going to an auto care place for something other than an oil change. Everyone was courteous and friendly. They keep me updated on how much longer it would be before my suv was ready. Price was awesome. Adam in particular was very helpful he saw I had my twin two year olds with me, he gave them cool sunglasses and lunchboxes. Keep up the good work!
Daniel did an efficient and effective oil change! All the team members seemed to do a thorough job.Update March 2020: The team listened to my requests, completed todays oil change in record time, and provided wonderful customer service. My kids didnt even have time to fuss about waiting. Thanks, Express Oil Change!
I took my husbands car there to have the oil changed. They were very nice and attentive. They were efficient and accommodating. The service is friendly and they dont over charge like the Take 5 place on the other end of Rayford. We will definitely use them again. The technician even gave me candy for the kids at the end of the visit.
This shop took my car in immediately and being close to my house is a big plus. I find their entire staff friendly and Kevin who was working on my car today is no different. The only thing missing is the discounts. I would like this shop to offer more discounts from the oil vendors. I never seem to get that here. Otherwise good experience
First off, GREAT staff!! Everyone was so nice and super helpful!! Thank y’all for doing a great job on my car and making it an easy/ quick experience :) definitely will be bringing both my cars back!!Shoutout to Daniel, he was amazing and helped me out and also was great with giving advice on new tires!!
This has been the best oil change experience I have ever had. Everyone was so helpful and friendly. It was so efficient. I got to stay in my car the whole time.From start to finish TOP NOTCH!Will be back for ALL my auto needs. Thank you guys, you made car service a fun experience!
I was in the area for the weekend, and needed to have my car serviced. Chris worked with me throughout my experience and was nothing short of professional & helpful. I was quoted a fair price, & the service was completed quickly. I highly recommend this location for anyone in the area.
Friendly, fast, and professional place to take you car for oil changes and other vehicle services from tires to transmission services. Was in and out in less than 10 mins, Kevin my tech was professional and friendly def recommend bring your vehicle in when you need service!!
Got a flyer in the mail about their opening a couple days ago. Stopped in today and had my two cars serviced. Very friendly staff, clean customer areas, and was out the door in less than 20 mins. The dealership is out, we found a closer and faster place to get our cars handled. Thanks, Paul and your crew!
They were very courteous and professional. I felt great about the service from the moment I would up and the young man guided me into a bay to get me started. It’s rare these days service workers make it a point to give you there name and tell you to ask for them anytime you come back. I was even asked if I would like a bottle of water while I waited. I’ll definitely be back!!
Wonderful, quick, and easy experience with Checking oil, squeaky brakes, alignment, emissions, fluids, leaky tires, then received inspection and repaired alignment issue in a little over an hour wait all for a very reasonable price. Definitely will be back for any future issues. Tevin was a pleasure to work with and explained everything to me wonderfully! I definitely recommend Express Oil Change!
Came in here for an oil change with my sister and her two kids to be told we could sit in the car which was nice and they were quick, says 10 minutes on the sign but it was more like 20 but still faster than I thought it would be. Everything was really nice except getting to hear the manager and some other guy that was tall and dark saying some vulgar stuff about lady’s private areas and what they would do to them loud enough for the kids in the car to hear them and ask us about it later. Quick service but extremely unprofessional and nasty. Will not be coming back here again.
This is an amazing shop. Ive always had a hard time trusting mechanic shops to do my fluid changes and work on my vehicles so i usually do it myself, But this last month i decided to give it a shot and it was phenominal! There was one worker there who really stuck out though and i just remember his last name was Diaz. Not sure his first name anymore but he was fantastic and changed my oil fast and easy. I even checked it after to make sure he really did and it was awesome! Definitely recommend this shop to anyone in need of maintenance on their car.
I waited 10 minutes to be checked in. After not being spoken to by anyone and attempting to get their attention, another car pulled in and was received immediately. I had to walk into the bay and up to a staff member who, after acknowledging that he saw me, said I would have to wait longer because the other car had been received first. Instead, I went to Service First and was seen immediately.
Went in for a 10 minute oil change, I was informed that I needed a serpentine belt and it would be an additional 30 minute wait so I agreed. It turned out to be an additional hour and a half wait, I was told the belt was a little too short, I hope I make it home safe. I should have just stuck with the oil change, however the staff was friendly.
Really disappointed with these guys. Had a tire patched last week. Tire light came on the next day. My wife took it in and they re-aired the tire. We took it back again on Saturday and they said there was a nail in the tire. We needed a new tire. They said they didnt have one but would order one.We came back on Monday. They took one and a half hours to put on a new tire. It was not a match, not even similar, to the other tires on the car. The manager couldnt have cared less.I wont darken their door again and neither should you.
10 minutes is all it took to Do a oil change from the friendliest employees in Spring and i didn’t even have to leave my comfort of my own vehicle but if i wanted to i could have watch TV in the Guest Lounge. They showed me what was recommended and was needed for my vehicle and gave me a fair price for it everyone was funny and optimistic i will ABSOLUTELY come here again
Probably wouldnt come here again. Everything seemed fine until my next oil change. I did it myself and pulled this tiny filter off my Ford f150. The correct filter I bought from Ford motorcraft which is oem is twice as long so I wasnt getting the filtration and protection I should be getting and no one bothered to warn me first that they were giving me half a filter instead of the correct one. I knew I wouldnt get oem brand filter coming here but at least give me the equivalent size filter element!
Had a huge plastic protector hanging down dragging from my car and literally scraping the road. I called to see if they could help me. Told me to come right in and they would help. I arrived and they got me in and out! Thank you so much for the kindness and how quick you were to help! Outstanding service! I will be back for future work!
Highly concerned with regard to this locations lack of safety for themselves and others during this pandemic. I pulled my car in to have a nail removed from my tire. 4 or 5 employees were standing around (less than 6 ft.) talking. This locations mgmt obviously does not require employees to adhere to any safely precautions.No face masks. No gloves. No social distancing. They wanted to drive my car, without gloves or seat protectors and yet they had nothing to sanitize my car afterwards. When I asked if they had gloves, they all looked at each other in surprise. I asked if I could drive my car to where they needef to fix the tire and was told I couldnt. One employee said hed go get gloves. Another employee quickly stated they had no gloves and mgmt would get next week. I left and went to Firestone on a low tire. Thank you Firestone for FOLLOWING proper precautions!6/24/2020. I gave you all the detail in my review.
I’ve used them for all my family’s auto needs since we moved to the area a year ago. I’ve been disappointed more than once from oil changes that leaked to bad tire rotations. I’m to the point I’m leaving this review and then I’m done with this establishment. It was convenient but not worth the toll it’s taking on my vehicle.
Total reviews rating 4.7
199 Reviews for Express Oil Change & Tire Engineers 2023:
Review №1
2022-06-225 Star Quality Establishment!! This was my first time here and from start to finish I was shown exceptional customer service. I was able to come in with no appointment and be seen right away. My technician was Josue and he communicated every part of the service to me and if there were any issues and how I could maintain my vehicle in between oil changes. I came in for one service but got much more than I had bargained for. I will be bringing my car back anytime I need maintenance or service done.
Review №2
2022-07-27Been coming here for awhile for all my vehicle routine maintenance. All the guys are very helpful, but todays service Josue provide me with exceptional customer service with his knowledge and skills. Thanks Josue
Review №3
2022-07-15I arrived on a Friday morning and there was no wait! The customer service was really good and the service was really fast! I was literally there less than 20 minutes! I highly recommend this place for your car servicing needs.Eric was the best and communicated everything to me regarding what I needed! Thanks again
Review №4
2022-07-21I Needed and oil change, inspection and new tires! Josue made sure all was taken care of. He kept me informed while my vehicle was in the shop, which I appreciated. He was friendly and treated me with such respect. Happy to be a repeat customer when I get such great service.
Review №5
2022-07-09Phillip was amazing!! Very informative! Every time I come here the guys here are so nice and helpful! The Infiniti dealership quoted me $400 to replace one set of brakes and when I brought it in here, they said it doesn’t even need to be changed. Their honesty is appreciated and you can trust them.
Review №6
2022-06-17I have been coming to this location for the last year since I moved to Spring, and they have been fantastic! They are attentive, knowledgeable and I never feel like they’re trying to get you to buy a service or product you don’t need. I especially like working with Josue Rave - he’s the best! He’s friendly, helpful and super knowledgeable when it comes to my vehicle. I highly recommend coming here!
Review №7
2022-07-16I got my oil changed by Erick. He was quick and professional. Josue the assistant manager showed me there was no need to replace any filters because I had recently changed them. Feels good to get fast honest service.
Review №8
2022-07-13Always bring my vehicles to this shop when I need a quick and professional oil change. Theyre up front and have a nonpressure approach to recommended services based on your mileage or anything else they see.Today Eric was polite a d professional and was quick to get to my vehicle.
Review №9
2022-08-06I cant speak highly enough about the guys over at Express Oil Change. Josue and his industry leading automotive engineers provide outstanding mechanical knowledge, as well as, world class professionalism. Josue took the time to explain some preventative maintenance measures, the mechanical process, and the superior benefits to each. Josues skillful insight has absolutely instilled an undoubtedly amout of confidences within my vehicle that I discovered myself sleeping better. You cannot put a price on quality, but you can give it a name, Express Oil Change.
Review №10
2022-07-16Super quick for an oil change and state inspection. Guys seemed very well organized and getting “it” done. No high pressure to upsell either. Josue was friendly and provided great customer service.