Staff wear masks
Yes
Express Oil Change & Tire Engineers in Spring
Categories
Location on the map
Spring, Harris County, Texas, US
Health and safety
Staff get temperature checks
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Phone: +1 281-528-8878
Site: https://www.expressoil.com/store...
Site: https://www.expressoil.com/store...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:Closed
Express Oil Change & Tire Engineers in other cities:
Comments (199)
Tajee Fitzgerald is an amazing service tech. He pointed out and fixed a few things I didnt know was wrong. Customer service was fantastic and I would recommend going there.
Tajee did an awesome job today with the oil change and provided even better customer service. He is very knowledgeable with his craft and offers to educate his customers on the services needed, this why I will continue to use Express oil change! Thank you!
Service was outstanding. given me recommendations for my vehicle. You took your time explaining everything. Thank you Tajee Fitzgerald!
All around excellent experience and quality service!! Jason and his team were so professional and helpful!! Highly recommend!!
Great service fast and knowledgeable. Jason is awesome. I definitely recommend this place.
Josue was excellent with his customer serviceOil change was quick didn’t even have to leave the car
Lamont is the best. I needed a quick look at the oil in my new-to-me car that I had just purchased three days ago. Oil leaking had me worried, but it ended up just being a simple fix that the dealership forgot to tighten a bolt. Great customer service from the second I spoke to Lamont. You kept my 40th birthday present from being returned. Thanks!
Julian was very helpful in making me aware of the issues and maintenance that was needed with my vehicle. His knowledge was being my expectations. He even made sure the sensors were reset. I will definitely be back.
Im so grateful for this business, So I made an appointment at a different business to get my brakes done on my car. I get to the buisness at my scheduled time and Im told the Tech is not there yet and their not sure what time he will get there. So at this point I have to find another place to take my car and Im late for work. Luckily after searching online I find Express Oil change and Tire Engineers. I called and spoke to LaMonta and from that phone call to the end of my car being serviced my experience was amazing. Customer service and my car service was outstanding. I definitely will be a returning customer
Jason was very professional great service been coming for few years now never been dissaoointed
This place is location is the best! Excellent service, professional and above all great customer service. Thank you Jullan for going above and beyond to service my car today and taking time to teach! Highly recommend this location.
Lamont did a great job on making sure my car was serviced correctly. He’s very professional and I would definitely recommend going here.
Julian was so fast and efficient and had a1 customer service! Found my new forever car care location! Love this place!
I went to get an oil change and Tajee provided great service throughout the visit. Definitely will be back!
Great service! Tajee was EXTREMELY helpful with my car as well as giving me tips for driving Uber
Tajee Fitzgerald had excellent customer service and was very friendly . Overall was a great experience!
Thanks Lamont and his team for the great service today. This shop has been doing my oil changes and other services for years. Always nice guys and great service.
Mr. Tajee Fitzgerald had Good service and a good job doing my oil change
I am a regular customer and have always had a great experience and given great service. Julian is very helpful and answer any unanswered questions I had. 10/10 would recommend.
Got my wiper blades fixed quickly by Julian. Good quality. Inspection was also done at this establishment and was in and out in under 15 minutes both times.
Tajee and Julian was very professional and knowledgeable. They asked questions to make sure me and my daughters vehicle got exactly what they needed and gave me recommendations for my next service.
Tajee was very professional. He did a very great job.I’ll be back
Had been going there for years, unfortunately the last time I went, the new manager didnt provide good customer service,he would not replace a defective item. I found a new place to go for service.
Tajee and Mario were super helpful and attentive. In and out super quickly!
Service was very personal would definitely come back, come see Tajee
Tajee Fitzgerald was great!!!!! He was quick and informative.
I love this place. I never go anywhere else!!! Quick fast and easy way to get the oil changed!!
I was blown away by the amazing service that I received from both Corey and Daniel. They took care of me in a way that far exceeded my expectations and were a Godsend, truly. There is this nasty stereotype going around that mechanics are not trustworthy, but the exact opposite is true here. I have a totally new belief system around mechanics as good honest people thanks to Corey and Daniel! I would highly suggest going to the Express Oil Change for your automotive needs and will in the future recommend this business for anyone I know in the area. Words cant express my gratitude. Thank you, thank you, thank you.
Jason was extremely helpful and the customer service was amazing!
My experience with this business was simply for an oil change. I was promptly greeted and instructed to pull the car up and wait for guidance to enter the garage bay. The gentleman that was attending to my oil change was friendly, but I was not very pleased with my overall experience for the following reasons:After completion of the oil change, I arrived back at home and popped the hood of my car just to check fluid levels and overall condition of the engine components since I will be going on a long road trip within the next few days. First thing I noticed was that the removable lid for the engine air filter was unlocked (unattached) and sitting loose. I checked the receipt to see if this is something that is checked during the oil change - and of course, it is. How hard is it to re-attached the locking mechanisms after you inspect the air filter?Also, I asked about high mileage oil and the same gentleman said that he recommends full synthetic and not the high mileage, because the high mileage oil is only a synthetic blend. I questioned this, as I was under the impression that high mileage engine oil had full synthetic varieties. He assured me that this is not correct - yet lo and behold, a quick Google search back home revealed a Valvoline Full Synthetic High Mileage engine oil available at your local big box store. I am just your average Joe when it comes to vehicle maintenance, so I may be missing something here, but I feel like I was fed the wrong information from the guy who should be an expert in this field.After reading all of the high reviews regarding exceptional service and professionalism, I do not think the service that I received comes close to matching what I witnessed.
Great attention but price is kind of High for some of us. Found $5 coupon
Julian was a great help. Very sweet and explained everything to me thoroughly (:
My wife and i have been coming here for years. Theyre always quick and respectful.
I love me some Royal Purple engine oil. It got rid of an annoying little tick in my 3rd Gen Tacomas engine. But recently all the oil change places are out of that brand. After calling half dozen shops they all told me they were out and hung up the phone. This was the only place that recommended I go and purchase the oil and filter from Oreillys and being it to them to change. And thats exactly what I did. I was in and out in 10 minutes. Fast, friendly service and a competent staff. Ill be back.
Technicians doing the state inspection are careless and doing not know what they are doing. Technician broke the hood handle off my car and then would not rectify the problem. I would not recommend this business.
Tajee was amazing great customer service I will come back again!
I’ve came here a few times and they are always very professional, quick and thorough. Being a woman, I have never felt pressured or felt like they were trying to take advantage of me not knowing much about cars. Definitely recommend!
Went to get my car inspected. I waited at the bay for 5 minutes until someone directed me to a diffrent bay. And then spent 20 minutes waiting in my car to be told to leave my keys in the car and go inside that they would grab the inspector. Waited another 30 MINUTES while some old guy ranted to me about gun politics and eventually I just got up and told them I was leaving. Which they replied that they were short staffed and didnt have an inspector anywyas. So I spent an hour trying to get my car inspected and was the most awkward expierence ever.
Awesome service and great team - was in and out quickly and everyone was friendly
I always get friendly fast service when I go to Express Oil Change. Lamar was my service tech today. He was very friendly, polite and helpful. The manager on duty was the same. I will definitely be back and my daughter is getting her oil changed there today as well.
Great service! Pulled right and was seen right away. The store manager Bryan and very nice and helpful. Will come here again.
Got an oil change. Never even had to get out of my car. Slow to get in to be serviced but good service once started. Was given $5 off for writing this review
I came in for a typical oil change. It went quick and they put on a new set of wiper blade for me. What made me want to leave a review was the fact that my hood has, as of recently not been able to close all the way. James went above and beyond his job, and for a good 15 min attempted, and eventually succeeded on getting it to close! Definitely not what I came in for but I left with my car having had an oil change, new air filter, a set of new wipers installed, and a hood that finally closes! Thank you guys, and especially James, on your professionalism and doing a fantastic job for me and my vehicle!
Tajee was extremely knowledgeable and helpful. Fast and convenient service!
Jason was the absolute best with customer service.
Daniel did my oil change and did a great job! Everyone was really polite, Daniel worked quickly, and their shop was clean and orderly! Would definitely come back again!
Tajee was amazing, quick, reliable service ❤️
I am so grateful for these guys. Huge shout -out to Carlos, Dusty, and James and the rest of the team. I had an unfortunate accident, and both of my vehicles were unable to start. The first just needed a battery, and they were able to get it within 30 minutes or so.The second was terrible, as my beautiful indoor cat had somehow gotten outside and crawled up in the engine. He was tragically killed when the vehicle was turned on. I had the vehicle towed to the ONLY place that would help. I was hysterical trying to get him out, but was unable to get him out myself. After many shops turned me away, I asked these guys. I go to them for oil changes and didnt think they would do it either, but they were calm, polite, and so very helpful on such an awful day. They were able to respectfully remove my pet so that he could be buried. It took quite a few people, and a lot of their time to take car apart. Thank you guys so much; I wish you all the blessing this life can give.
Workers joked around the entire I was there getting my oil changed and did not close my oil cap correctly which resulted in my motor having to be replaced. Didn’t check my brakes nor signals and didn’t top up nor check my fluids. I paid $130 for them to do NOTHING correctly! Definitely do not recommend!
Lamar took great care of us every held a conversation while his team do the oil change. Even wiped my windshield cleaned cause it was dusty. I’ve never received this type of service before and I’ve been coming to this company for a year and a half. 5 star service guarantee!
Dusty and Luis did an absolute amazing job on my transmission for my Explorer. Top notch work. Providing the up most and excellent customer experience. Running better than ever. Dont go anywhere else these guys know exactly what theyre doing. Handled it all in a timely manor. Faster than I expected. Highley recommend these guys. I definitely am a customer for life!!!! Thank you guys for your amazing work. :) :) :) :) :)Ashley Stockman
It was great! Everyone was friendly and helpful. They were very quick about the oil change. They didnt heckle me to buy tires from them but still let me know what the main concerns were which I really appreciated. I felt like a valued customer and not a coinpurse.
Today, no employee has on a mask! This is first and most. Next, the Assistant Manager Tajhee went to the store. What the hell? You are opened and want a break now. Corey, the Manager, is not here today. All I need is a tire rotation. This location excellent customer service is NO MORE! A 20 minute tire rotation is taking hours when there is only 3 cars here mine and two other people. NO! THIS IS UNACCEPTABLE. CORPORATE WILL HEAR FROM ME!
I have to testify that there are still honest good people among us, I am grateful to Carlos and his staff for that and more. I was told by a Midas oil tech last month that my transmission, break and coolant were all low and to have them flushed and refilled would be well over $400 ($300 if I came back to them to do the job) Im glad I put that off and got a 2nd opinion. Carlos and his staff looked at all my fluids and they are all at the levels they need to be and are all clean. He even apologized for the tech at Midas for trying to pull one over me in getting $300 for something I didnt need. I highly recommend Express oil Change for all their changes and questionable doubts about what someone else may have said their vehicle may need. I will never allow anyone to pressure me into making hasty decisions about what my vehicle needs without a 2nd opinion. I will be coming back to Express oil for all my vehicles oil changed and other fluid needs. Thank you guys for your honesty! ❤️
Very quick and easy. Great customer service and quality work. Will be coming back for future needs.
They helped me change out my battery. Very nice and welcoming !! would recommend to come here for your car troubles
They were fast and3professionals, at the same time. I saved some money also!
Clayton and staff were absolutely wonderful to work with throughout the whole process of getting my car fixed. I was notified daily (sometimes twice a day) on the status of the repair and they worked with my schedule to get my car back to me as quickly as possible. They found an additional part that needed repaired once they started working, fixed it, but remained true to the original quote we agreed on. That spoke volumes to me! They assured me if I have any problems at all, not to worry and to come back so they can look it over again at no cost. Honest, hard-working, and friendly staff! I highly recommend!
Julian was wonderful! I will return!! He is so helpful and has a pleasant smile!!
The staff was nice and friendly they got the job done. They didnt try to over price me or sell more than what I needed and everything was cheaper than what I thought it was going to be. I strongly recommend them best car service Ive had. ⭐⭐⭐⭐⭐
Service was excellent, I didnt rate it give stars because they dont let you out of your vehicle, while this is considered convienant for most people, on a typical Texas simmer summer afternoon, waiting in your vehicle in the heat for 15 minutes with no air is super inconvenient. But the service was excellent.
Great service. Very friendly! Even though they were busy not much of a wait time. I would recommend express oil to ally friends and family. Thanks for such a great experience!!
This is over a month due review but better late than never . This place is awesome! They are friendly and honest . I will always take my Mitsubishi Lancer and Toyota Sienna in to this very professional shop because they have 100% integrity and get the job done . Sincerely Jim Stewart .
My parents and I have been taking our vehicles here for years now. One time I took my car here because it kept drifting to the right despite alignments from the Ford Dealership. They instantly found that 1 tire was the wrong size and was causing my car to drift.Recently I took my new car to get inspected for squeaking/squealing brakes. They said my brake pads and rotors were new, and just sprayed a desqueaker can on my brakes which resolved my issue. I knew they were honest because I barely know a thing about car maintenance and they decided to not charge me or even try to replace the pads/rotors.Great service from the front desk, manager, and techs in the garage.
Highly regretting going here now due to my ac not working anymore after they were repairing something else on it. Hoping to have it fixed, or getting a refund. Everything seemed fine until now a day after their work was done..UPDATE: HAD TO GO BACK AND PAY FOR A QUOTE AND FOR THEM TO FIX MY AC. PROBLEM WAS RESOLVED. JUST STILL FIND IT WEIRD IT STOPPED WORKING OUT OF NO WHERE.
WORST customer service Id rate them even lower if I could. Went in for a 10 minute oil change and was stuck there for over an hour. The mechanic broke my dipstick and took over an hour to complete my oil change. They didnt offer to replace it or any kind of discount on the service for my time or their mistake. I was giving them a second chance after they broke my wifes transmission dipstick and hid it only to be discovered later by another shop. I get that customer service is dying but this is ridiculous Ill never take either of our cars there again.
It was my first time getting an oil change and Lamar walked me through it all. Honestly best service I’ve ever received. 10/10 would recommend 👍
The gentleman were very polite and quick. It was my first time here they made me feel like I was apart of the family. Great customer service..
Great staff. Ive been going to this location since 2019 and these guys always do an amazing job. Great customer service 👏🏾👏🏾
Tajee was very helpful, informative and professional
Very satisfied! The price was right for the work I needed done on my car, they finished quickly, updated me throughout the day, etc., Overall, the staff are very knowledgeable about cars, they’re friendly/outgoing, and make it an effort to give you updates.
I had a great experience here today, the crew was very friendly. I called ahead and spoke to Mr. Peston and explained that I was on my way that I wanted to make sure I wasnt going be late. Told come before 6 closing and they would take care me. Got there 10 minutes to spare and they did. This is going to be my spot for my full service care service care.Thank you guys
They go above and beyond for customer service and satisfaction! I highly recommend them!
This was a very good experience. The staff was very friendly and professional. I didnt even have to get out of my truck. Pricing was decent. Didnt even have to wait. I would recommend this business for somebody needing a quick oil change.
The team at this location has always done an excellent job each time I go. They always give me notices and information on my car without the pressures of them trying to sell things you dont need yet. They go out of their way each time to give you a quick, friendly, and thorough service. I always go back here!
Joseph took amazing care of my vehicle. Went above and beyond what was needed to make sure my vehicle was safe. Ive used him several times and he is amazing. The service is quick and he always makes sure im educated on whats needed. I recommend them to everyone.
These guys go above and beyond for their customers!! (In my case, not yet even a customer). I had the pleasure of meeting this group of gentleman yesterday. And I say pleasure because thats what they turned it into! They did beyond what the job title requires of them and I cant thank them enough!!!! Joshua and Nick were the main 2 assisting in my car issues and and my car couldnt have been in better hands! They worked diligently and made one hell of a first impression. Needless to say you guys have my business going forward! Trustworthy, knowledgeable and kind! I will be back and will be putting the word out that this is the place to go!!!!
Great customer service (this is about my 4th time getting an oil change here, and every employee Ive come in contact with thus far has been pretty friendly & helpful). 3 out of the 4 times were fast, the 1 out of the 4 times there was 2 cars ahead of me but still it went by quickly (but when you drive up someone immediately comes to assist you even if theres a line, they always keep you updated). I love that I never have to get out of my car. They always try to give me some type of discount for the next time too. Keep up the good work!
Recently went with my mom to change her oil, was told by a friend that Express oil change was the way to go. As soon as we pulled up the manager Clayton immediately came out to welcome us and pointed us into the garage where they got started fast. While we where waiting Clayton brought us some water and treated us great. Because of how nice and curtious he was we will definitely be back! Thank you Clayton!!!
Went because of the high reviews and wasn’t disappointed. Sat in my car while they changed my oil in 10-15 minutes.Great service, fast, and thorough.
I went here for a state inspection. They were quick and made the process easy. I havent ever had anything else done other than state safety inspections and they have always been quick. They are conviently located, easy in and out service. Recommend.
So my fiance has been bringing our vehicles here for a couple of years without a lot of checking from me... and I needed an oil change and thought I would come through and see how they did. I do almost everything that needs to be done to my own car because Im fairly mechanically inclined naturally, and happen to be an Industrial mechanic as well. I usually pay shops to do easy things like oil and filters under the car because my mustang is low and its a pain to get it up, not to mention that its USUALLY cheaper to have someone do oil than it is for me to buy the oil and filter at MY cost, then hassle with the small labor of it as well. A tactic I often use to see whether or not I trust a place is to dress a little nicer and not say much to see what they charge, and how they conduct business. To have this company do my oil change and fuel filter cost me $102 today; a pretty heavy amount by any stretch of the imagination. Keep in mind, not one word was ever spoken to me about pricing or options. When all was said and done, they up-charged me to high mileage oil, no consultancy, and charged me $45 for a $16 fuel filter. I make good money so the $102, to me, was a small price to pay to find out what a company is worth, and that my fiance and I will not be going back.
I went to Express oil change on Fm 2920 Dusty and Lewis was some great guys they took care of me with my A/C Compressor.you guys are superheroes keep up the good work..
Excellent customer service. Carlos was very courteous and thorough, explaining everything and answering any and all questions. Will be back with the other car after Christmas
It was great service. I feel like they wasnt trying to oversell me on products. It made me say what the heck let me get that extra anyway.
Very convenient service. Daniel was courteous and helpful. I will continue bringing my car here for future oil changes.
Pablo was my technician and made the entire process of my oil change a breeze. I was in and out in less than 10 minutes. Prices are reasonable. Will definitely be back for the next one.
Quick but thorough oil change service. Topped off all my fluids and checked air pressure too. Friendly service professionals. Very affordable, no appointment needed. Great experience!
Very fast and great customer service, just what I was looking for....Dianne was great definitely coming back.
Dusty was exceptional, He fixed my car which multiple different car repair places couldn’t. Will Forsure be back to receive the great service they provide.
Stopped for a quick oil change and they did the usual “you need a new air filter, tire rotation” etc which I said no. The tech said he cleaned off my battery because it was corroded and I said okay. When I was leaving we did the whole lights, blinker, honk thing and when he told me to turn on my car - my car wouldn’t start. Battery wasn’t working at all. Mind you - I’ve had my car for two years and have never even had an error light and now it’s completely dead at an oil change... don’t think so. Guys tried to tell me it was because i had a bad battery and I needed to replace it or get it worked on but I told them to jump it and let me leave. So they reconnected the battery and let me on my way. I will never go to this establishment again purely because I believe that they tried to rip me off.
First time i go to this store. Lamar did great job. He so nice and professional. I will become your loyalty customers.
I must say the staff at Express Oil Change are very friendly and quick. I was most impressed with Mr. Wayne, the AC gentleman man! He is the best, this man knows his craft and saved me a lot of money! Mr. Wayne is very honest and I would recommend him over and over again!!! ⭐️⭐️⭐️⭐️⭐️ to you Mr. Wayne!
I recommend anyone to go to Express Oil change. Everytime Ive ever needed an oil change I would receive the best customer service. They always check everything with your car to make sure you are good to go before you leave. If you ever decide to go, make sure you ask for Theodore.
Guys are fast and really easy to work with! Theodore was really awesome and knew a lot about my vehicle. Ask for him when you arrive! Five stars all the way
Super speedy for a state inspection. They were very friendly, terrific customer service. They even quoted new tires for me in just a few minutes.
Went to get an oil change, in an out within 15 minutes. They worked quick and even washed my window and sprayed my door with oil. I am always scared to go to car shops to only be screwed at the end because I dont know anything about cars or oil. Ive paid almost $60 bucks at jiffy lube for a standard oil change. This place is half that! AWESOME place and would recommend to anyone! Edward the manager was so incredibly nice as well. Look forward to seeing you guys again the next 3,000 miles.
Brought in My F 250 Super Duty this morning for a brake job. Had major grinding in the front. Knew up front what my cost would be. Nothing hidden. Very professional and informative. Knowledgeable. Used quality parts. In and out in a couple of hours. Drove like it did the day I bought it. Highly recommend.
Professional, thorough, and fast. Been coming here for years and they have yet to disappoint. Highly recommend this location
Service was fast and they did what I asked. Attendants were professional. I was able to sit in my car and wait the 15 minutes it took to do the oil change.
Daniel and the guys are great they got me in right away and took care of all my questions and concerns. Highly recommend to anyone 👍🏻
Ive been going to this express oil change for years now, one of the quickest oil change companies. Their also one of the most reasonable and dependable major mechanic service shops.
Daniel and Terrance the manager and assistant manager stayed open just for me...this after 3 stores..none of them Express oil change..closed in my face.... CHIVALRY IS NOT DEAD!!! THANKS GUYS
Came in and was amazed by the service and professionalism of James and Carlos. Will definitely be coming back for all car service needs. Will be telling friends and family.
I go here for quick oil changes and inspections. No issues. Under 15 min. for each visit. Occasionally Ill be recommended a part replaced or service but no pressure. Manager Dennis was cordial and professional.
Had a great experience my front brakes were started and finished within 30 minutes manager was nice and friendly auto mechanic was nice and friendly overall great experience
These guys are great, not notch service.
I must say their customer service was very refreshing and fast! I’ll definitely continue to use this location for all of my related car needs .
Great and fast service from Tajee!
James and the guys did a great job on my sequoia with a great price and honesty. I highly recommend as I am from out of town.
Good efficient work and a clean environment
Been coming here for years with different cars great service great people fast easy good price! Love coming here for anything
I want to give a shoot out to the current crew that is at this location. I needed to get a tire replaced and the tire I initially ordered was out of stock even though I was told it wasn’t. A manager or supervisor, charged me the price of the first tire that was out of stock but gave me the tire they actually had in stock, which happened to be a better quality tire. He did not have to do this but little actions like these go far when dealing with customer service. I wish I would have gotten his name to give him a direct shout out.
Went for my annual inspection and everything went well. Customer service was good and they did it in a timely fashion.
My worst nightmare experience - had an oil change, transmission fluid change and spark plug change done about 6 weeks ago - 10 days ago, I was driving on the freeway with my family when the check engine, stability control and transmission control lights came on. I immediately left the freeway, made a u-turn and went to the dealership near my place. The result was that one of the spark plugs broke off and fell into the cylinder, creating a major problem... $4400 in repairs by the dealer ship since the spark plug thread by the broken one was ripped out - new cylinder head, etc. - I was not even able to drive the car off the lot. Luckily, I was able to trade the car in and still got some money back to ease my loss.After going back to Express Oil Change, they had to talk to their superior who did not give a dime about his customers. All I got was: did you read the fine print? All I asked was to share, not even fully compensate me for my loss, which considering the time I spent with loss of income comes much over $5000. As a real customer orientated company, they would have shared my loss since this must have happened because their mechanic apparently did not complete the job properly. Why otherwise would the threat of the broken spark plug be ripped out in the cylinder head? And why in the first place would the part of the spark plug brake off and fall into the engine after having them replaced 6 weeks ago? This is not rocket science but straight mechanics.Sadly, I cannot recommend Express Oil Change after having had this experience and I certainly will not have them touch my care ever again.
Went for quick smog inspection and they told me “it will be quick, we are not too busy”. Wrong! The guy who does the inspections was just waking around, and chatting fun stuff with his colleague, and when a young lady showed up with her car, he went straight there “to get her order”. When I inquired about the estimated duration of the inspection (LOL) his colleague tells me “give us a few more minutes- he is busy with a client”. I understand... I wish I was a young lady so I can get faster more efficient client service. But I am just an average joe who wants to get the inspection done during his lunch break.
Clayton saved my worries and stress levels. Being a single divorce parent...with a college daughter in which l just paid partial tuition...Clayton and staff told care of my daughters suddenly car engine failure...had her in her car within a week. Along with keeping his promise 2 find us the best deal for low economic price. Did l mention warranty with the engine...forever grateful a Praise God...4 these men..
EXPRESS OIL CHANGE is the best in town. If you want to know what good service ls you must experience this spirit of excellence for yourself! I would like to give a big thanks to Brian with an I not a Y for going above and beyond my expectations. Great job everyone!
Very professional. Been coming here for a few years now and I cannot be more impressed on how the service is. Thank you to all of the employees that works here.
This place has been amazing for me and my wife’s vehicles for years. Definitely love coming here and working with Carlos!
Came in and needed my tires replaced they gave me a great deal on all 4 tires and had me in and out in about an hour great service thanks so much!
Clayton is unbelievable with his customer service and in the management of this place. Ask for him, he really took care of us and gave us great advice on our car situation.
Great service! Fast and easy no hassle! Guys greet you with a friendly smile! Highly recommended 😀 will be going back. Thanks!
The service I receive was GREAT! Daniel completed a full Oil Change and answered all my concerns.
Theodore was very nice and professional. Most definitely be back and will recommend others as well. Thank yoi for fast and awesome service!
Excellent service without me even getting out of my vehicle. They are quick, efficient, and reasonably priced service.
Absolutely loved the service here, staff was polite, fast and efficient. 10/10 recommend.
Quick and professional service. They took care of oil change and replaced wipers and break lights. I appreciated the one-stop shop service.
I cant say enough as to how great the service was at this place. Accidentally put some gas in my Touareg Tdi and took it to these guys to have the tank pumped. They dropped us off at home and even picked us up when it was done. They even worked late to make sure the car was back to us. Very quick turn around as well. The owner Stegg, and employees Preston and Mario were very professional. I will be going back.
I highly recommend this place if you want your services done right. Special thanks to Daniel and staff!!!
Julian was very helpful and polite.
Very professional group of workers. Not my first time coming here for maintenance work, and wont be the last.
Best oil change place, hands down! I posted this review a year ago and Im still going to this place. They are very professional and will take care of your car.
If you are looking to get your car inspected go somewhere else. Took a car last year, they found a small tear in the wipers and told me I was going to fail if I didn’t replace them there. This year I took the same car again since its so close to me and they “found” a tear again in the same 2 wipers they sold me. To test this for myself I took my other car and checked the wipers before I took it and the guy comes back to me AGAIN that they found a tear in one of the wipers. HOW????? I promise you I am not kidding when I say you will end up paying triple for a state inspection here.
Both vehicles, (wife & mine) get oil changes here since we moved to this area about 5 years ago. Great service! Always get in and out in less than 15 minutes.
DO NOT service your vehicle at their 2920 location. They are irresponsible and inconsiderate of peoples lives. I took my car there for a basic oil change and they didnt place the oil filter right or tighten it. I drove my car with my children for miles to their appointment unbeknownst to me that ALL the oil of the car was spilling on I-45. My car stopped in the highway with my kids in it placing our lives in danger. I had to call a tow truck to take my car to the dealership and they showed me the damage Express Oil Change had made because of their irresponsibility. I called them that day and they hung up on me and when I went there the next day, they wouldnt give me the time of day to show them pictures of the damage done and receipts of what I had to pay for the repairs.If you care for your life and your vehicle, DO NOT bring your car here.
Chadd, Service Tech Manager is a very likeable man. He was very helpful, accommodating, and professional. After speaking with Him, I view Him as a man with ideas, vision, as well as ingenuity. I would return to get work done by Chadd.
Gave an incorrect diagnostic, made me drive it across town to get a new fuel cap. The cap didnt fix anything and now my car is totaled. This is the definition of a crooked place. They charge obscene amounts of money for anything, and they will do whatever it takes to make a quick buck and not do work. If you have a brand new car and need a fast oil change go here, I guess. But if youre someone with a job, a life, and a car that needs any kind of help, DO NOT GO HERE!!!
Tajee gave great service!
Friendly and got the job done perfectly. I have a very happy engine just the way I like it.
James was super fast and professional with my vehicle thank you very much I will be back again for more service
Do not take your vehicle to this shop. Went in to get a oil change and the first thing I saw was one of the employees smoking in the shop ... 2nd after my oil change was done a Hispanic guy told me the credit card machine was down and that cash could only be excepted. His name was Maurice . Then he came to me and said. That he was sorry about the inconvenience and that he would do the oil change full synthetic for 50.00 cash.So with that being said theres a bunch of thieves working there. I wont be back. . Ive been a customer there since Stegg and Joe ran the place ..plz beware of the scams people
This place was really organized everyone was extremely professional and super friendly. I would definitely recommend this place to anyone five stars in my book
Raul was extremely helpful and professional. I stopped for an oil change and ended up getting a tire rotation and engine flush. I was driving through town and was very glad I stopped here!
Extremely polite and accommodating in their job as well as being professional. These young men are a five star team to this company.
This place is great. I have been coming here for six years and have always been treated fairly and received the service I expect.
Disappointed. Drove here as an alternative to Walmart. Cash only because there systems were down.
Always enjoyed my time getting my car services the men Always polite and directed.
Really quick and great service! Will definitely be coming back for oil change needs!
I visited this business yesterday only to have my privacy violated by their extremely disrespectful employees. As I was outside of my vehicle with my 4 year old son standing in the bay when I had the General Manager distract me by pointing to my engine while the service tech casually walked behind me and too a picture up my dress with his phone!! I caught him because his phone made contact with the back of my thigh. I immediately called him out on it and he denied it! I then called the police and are having them investigated because this is apparently the guys second incident in two weeks!!! Stay away from this trash ridden and predator infested so-called business!!!!!After my disgusting experience at this so called business on Monday, where an employee took a picture up my dress, of course I reached out to corporate only to receive a call from the franchise owner Stegg Hooks, who I might add is just as unprofessional and condescending as his shady employees. He gave me a call with hopes of settling but really trying to bribe me. He first told me he would release the video footage of the incident as well as all of Robert Gribbons information to the police but when I got there he offered me an OIL CHANGE to take down my negative reviews about this place, when I turned down the service he then offered me $200 to take them down. I could not have been more insulted!! When I was speaking to Mr.Hooks, he enlightened me that this was not the guys first incident of upskirting a female but had also previously been caught on camera stealing a phone from a customer. THESE PEOPLE ALLOW CRIMINALS TO CONTINUE WORKING HERE WHILE CONTINUING TO COMMIT CRIMES! When the police officer arrived to their facility to retrieve the evidence he then denied to release it until they got subpoena, all because I refused his insulting offers to take down my reviews. He was more worried about the reviews than helping get this sexual predator convicted! Disgusting!
Can believe this is the second time I go here but this time they really did some wrong to my car I only when for oil change and now my car is smoking and throwing oil everywhere and now I have the engine light on and has no oil any more I’m not a mechanic but they forgot to put something back or they put something wrong I’m so angry now I really hope they fix all the problem this cause can’t drive my car any more
James fixed my brake light today, and I was in and out in under 15 minutes. Always professional and quick.
Love this place, Terrance is great! Super fast service and very polite. I’ll be returning.
These gentlemen serviced my car (oil change) in literally 10 minutes. They were very patient, honest, polite, and helpful.
This is our third oil change with these guys, always quick, always efficient and always customer friendly! Thank you guys again!
I really like this place. They do all of my work and they do a great job.
Great staff, well educated and really friendly! This is by far the best place for an oil change hands down.
Great service. Julian fast great work.
Excellent service! Quick & easy oil change! Didnt try to sell me a bunch of stuff. Tevon was a great help.
Quick and easy! Very welcoming staff and were very thorough with my car service. Thank you!
Tajee has excellent service
AMAZING SERVICE COME HERE FOR ALL THE CARS NEEDS. FRANSISCO IS AWESOME VERY KNOWLEDGABLE AND CARLOS IS THE BEST MANAGER. COME HERE NOW.
Always a five star experience by the crew here. Bring all my vehicles here.
I take all my vehicles there and theyre always polite and get the job done
Very helpful. Fast service. Didnt try to get over on me. I will definitely come again. #inandoutservicewithasmile
I had to get my brakes done here and its the fastest Ive ever experienced. Quality, honest service.
Great communication in and out in 35 minutes and I got a tune-up of course other things as wellExperience was magnificent! 7 Stars
Very fast. Also, the staff were the friendliest Ive ever encountered at a Lube shop. Very helpful and nice.
They were awesome and very thorough and friendly! Definately recommend using them! Thanks guys
NEVER NEVER NEVER NEVER NEVER go here for them to even look at your car! They are scam artists and corporate is just as bad! I am completely engaged please save yourself time, money, and a headache and look somewhere else
Great customer service quick and easy!!
Irvin gave great customer service. He was polite and explain everything that was going on with my car
This place consistently gives professional, efficient, and courteous service on oil changes. I recommend them.
Great Service!
I wouldn’t recommend this place , did not uphold my warranty and the mechanic seemed like a young know it all type which I will not be doing business here again.
Always great service. Ask for my man Theodore, hell take care of you.
Everytime I come this place Im in and out!!! Staff is amazing!!!!
Fast turn around, friendly staff. Decent prices, and honest repairs. Would recommend them definitely.
Lamar was a great help, very professional.I for sure recommend service from Exrpess.
Chadd, service manager, very professional and costumer oriented person! Thank you so much! I definitely recommend this place!
Tajee and Corey were very helpful and didn’t push anything I didn’t need. This is definitely my go-to place!
I love this place the service is fast and theyre always helpful. Come visit Rey hes my tech and the best!
Theodore was a great associate at the location. Very courteous and customer friendly. Love this location.
Very professional! They answered all my questions and got my car issues resolved :) Great service!!!
Great friendly experience everytime I come no matter what I need.
Used this business several times and they are excellent. Fast, courteous service and good customer appreciation.
First time coming here. And I was very amazed at the level of service I received definitely will be coming back.
Lamar did an awesome job explaining the deals and quick service! Thanks guys!
Always excellent service. They recommend maintenance options but dont pressure.
Total reviews rating 4.7
199 Reviews for Express Oil Change & Tire Engineers 2023:
Review №1
2022-04-22Went in for an oil change and inspection. Everyone I encountered was very friendly, knowledgeable and professional. They were quick, but thorough, communicated throughout and did not try to up-sell me on things I didnt need. Refreshing! Will definitely be returning for future automotive needs!
Review №2
2022-03-16Excellent service! I went in for an oil change and Tajee provided very thorough service and took time to explain everything so that I understood exactly what my car needed. He found an AC filter that had never been changed and made sure to get it fixed as well. Definitely recommend.
Review №3
2022-06-04Staff members responsive at all times making customer know they welcome and appreciate their business.Quality service, knowledgeable in all aspects of auto and truck vehicles. Offer full service operational hours offer servics when most competitors closed.My last visit was within five minutes of them closing.....however the staff had no issues with changing oil and state inspection completed only 15 min after closing on a Saturday evening.....I recommend this facility for all of your vehicle maintaine and service needs.
Review №4
2022-06-22Good Morning I just left Express Oil Change @ 2144 FM 2920 and the service I had was phenomenal Tajee Fitzgerald made my visit extremely well with his fast and efficient serviceI went in thinking I would have to leave my car for an oil change but he was able to have me in and out in less than 30 minutes and that in it self was important to me.Thank you for the great service!!!
Review №5
2022-07-02Got an oil change, tire rotation, and courtesy inspection done. No lines, so service was quick. Tajee and Jason are very nice and professional! They even helped me look for the key to rotate my tires (which I didn’t even know existed and unfortunately, we could not find). I took out all my stuff from the back of my car and they helped me put it back in my car without me asking. Appreciate their help!
Review №6
2022-06-23Came in for oil change tajee checked all the fluids my air filters and lights for me even put air in my tires! Thanks so much for helping me out! Also gives out coupons for the things I need done! Highly recommend
Review №7
2022-05-28They were very helpful and quick to change the oil 👍
Review №8
2022-06-27Had a part changed out on my car and got my car back in the same condition i took it in for repairs for. Was told i needed a certain part to finish the job and was told theyd look for it for me. They never called me back. I returned to the shop and let them know my car isnt fixed and called them again and didnt even remember me as a customer. Now my car has no breaks at all and i cant drive it. Very dissatisfied. Very unprofessional. I will not be returning to the shop for any further repairs.
Review №9
2022-07-30Great work! They changed my oil, topped off all my other fluids, replaced my battery, and looked at everything on my car, including why the check engine light was on, for a very good price!
Review №10
2022-06-29Great group of guys here that’s very knowledgeable of what they’re doing. You won’t leave wondering if something wasn’t done right. I would definitely recommend this place. Ask for Tajee Fitzgerald