Wheelchair-accessible entrance
Yes
Extra Space Storage in Fort Worth
Categories
Location on the map
Fort Worth, Tarrant County, Texas, US
Accessibility
Crowd
LGBTQ+ friendly
Yes
Phone: +1 817-292-7959
Site: https://www.extraspace.com/stora...
Site: https://www.extraspace.com/stora...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9AM–5:30PM
- Sunday:Closed
Extra Space Storage in other cities:
Comments (199)
Great storage facility. I did everything online. I never had to go into the office to sign up. Even my lock was inside my storage unit when I arrived. Love the technology! The ladies in the office are AMAZING!
Debbie and Sarah were so helpful! They were friendly, professional and funny. The process was quick and easy. I’m a stickler for customer service and these ladies nailed it!
Debbie was so helpful! So glad we came here. So respectful. Wouldn’t choose any other storage company! Thank you so much Debbie!!
Debbie the best, very good customer service. I explained everything super well and the place very clean and tidy
Debra de jong waited on me. Great experience. Very professional. Debra was very knowledgeable in her work. Took good care of my needs. Thank youTim
Words truly cannot explain the gratitude my client and I have for this storage facility and its onsite manager Deborah. My client and I have been through hell and back continuously over the past two years at the security self storage across the street from extra space on McCart Ave. From theft by employees, slander/defamation of character by employees, harassment, vindictive retaliation, destruction of property, vehicle vandalism, to a major loss in business and personal assets due to staff. In looking for new storage to get some peace of mind, we landed here and all I can truly say is its a breath of fresh air. Im confident the staff here, specifically Mrs. Deborah, are here to help, protect, understand, and be professional about storing what at times is peoples lives, lively hoods, some peoples entire family history and valuables. There are the absolute correct example of how storage facilities should be ran. This lady here is Stern, Hardcore about protecting this place, straight forward, yet very kind and compassionate. If I could go back in time, Id come here 1st knowing with confidence that things would be fair and safe. Thank you Extra space for noticing the value in this woman and her staff and having them here for us. At such a horrible time in this world, Im thankful for the peace of mind my client and I have finally found here.
Coolest people ever. Always great customer service, always take good care of me while sticking to business. The place is always clean and orderly. Highly recommend!
Seamless process signing paperwork for the unit. Safe facility that is next to a police station so theres a bonus of added security. Debbie, the onsite resident, is very polite and friendly!
This place has been awesome while we needed a unit. When we moved we were able to eliminate our storage unit and they helped us and saved us a ton of money. Thank yall!
Great service the team was really nice help me find a good storages for my stuff if I would tell anybody I will tell them about extra storage the people here are so awesome
Super nice lady I loved her she’s welcoming and gives the beat deals I definitely look forward to seeing her again
Debbie rocks! Quick move in and her customer service is AWESOME!!! Highly recommend she helped me out and gave me a great deal too!
3.12.2022-Revision-Today while moving out of my storage Ms.Kay drives up and tells us to move while we are loading the uhaul truck.She tells us that she has someone who has to access her unit.We let her know that we are almost finished however she proceeds to tell us to move as the customer purchased a unit from auction.I tell her I will move one car which was in the way however I wasn’t moving the uhaul truck as she can pull in along with the customer.The tone was surprising and her demands came off as rude and honestly prejudice as we are minorities and the customer she was helping was white and Ms.Kay is white. She proceeds to thank the customer however doesn’t say anything to us as she leaves.Disappointed by the whole experience as this was not what I experienced during my first visit. The request could have been handled differently and in a professional manner.Ms. Kay and Debbie were very helpful and nice. After a long day of moving it was nice to be treated with kindness and prompt service.
Very professional && Nathan in the front office helped me out a lot. He made the process easy An answered any questions I had. Good place to store your stuff. Would definitely recommend.
At Mccart Extra space storage is an absolutely amazing asset to that location , not only did Debbie handle herself expeditiously and with clear knowledge, that was easy to understand but she also took the time to make sure every thing was acceptable to me and that I left happy. I have used extra space in the past. How ever it is just the opposite with Debbie . It is a nice experience when you can feel that someone genuinely care about your issue and want to help you to resolve them ...Debbie was very helpful and sweet. I will recommend this place to my friends and family. Debbie makes that place a Welcome one.Thank you again Debbie hopefully more will fallow your leadMaria
Debbie was amazing. Thank you for all your assistance. Definitely recommend this place.
The staff is very friendly and very courteous. They are knowledgeable and the facilities are nice and clean.
Super friendly and accommodating staff. Very quick sign up. Clean units. Convenient location. Good rates!
Nate helped us get a storage unit here. He was very friendly and walked us around to look at the units available and the different prices per unit. Highly recommend this storage unit.
Ms. Debbie was amazing. She was very polite and very timely.
Was very helpful and very professional would recommend to everyone to store here i havent experienced such great service as I did there.
Debbie’s customer service was amazing! She was very helpful in my time of need. She explained different options that would be best fit for my needs. She made the process stress-free with her service.
I have been with extra space storage over 4 years. My biggest issue was not their fault but there was a break in with some of the units. Mine being one but luckily nothing was stolen I guess I didnt have any goid stuff. I really appreciate that they were on top of it and called me immediately.My biggest wish with extra space storage as I know they are a business and need to make money however as long as I was with them I never missed pmts to them, but it seems every year my storage fee went up. If Im not mistaken one time it went up poor to a year. There should be something in place for good paying responsible tenants. I even continued to pay timely when Covid hit and I was not working. I dont recall them asking me for any breaks during a time when other businesses were grateful to get some form of pmt.
Ive been using extra space storage for my storage needs for more than 15 years. Deb DeJong has always been the best customer service provider. She gets back with you quickly when you leave messages and shes always got a welcoming smile and a wave when you stop by the facility.
It was an awesome experience , it was so fast and simple! Debbie was great, she was so nice and very helpful 😀 Im very happy with the service here! Highly recommend
I have had a Unit at Extra Space Storage on McCart in Fort Worth for quite a while now. Deb is an awesome person and manager. She stays on top of things and is ever watchful of her facility. I am more pleased with this company and location than with any other storage company/facility that I have used.After 3 1/2 years I am having to move but I want to tell everyone that my experience with Debbie and the McCart facility have been very positive. I highly recommend this storage facility to anyone seeking a clean and secure place to store their personal items. I will miss you Debbie!
The ladies in the front were very helpful and sweet They got us in and out!
Iam so please for the kind & professional staff ,Especially Nathan who was very patient Kind, and knowledgeable in helping me renew my storage plus help me with several things as I used my storage Unit. Thanks to The entire staff.
Debbie was very helpful from the beginning and continues to be! Always makes sure to acknowledge us when we are there or anyone that is around. Highly recommend for your storage needs! Great rates as well!!
Debbie has helped us for the past few years. She’s always a delight to work with and extremely helpful! We have used this facility twice now, highly recommend the location and Debbie!
Debbie is a nice person. In and out. Simple process to get the storage you want.
Debbie was awesome. She gave us the better rate vs the price of the day. Today’s market for storage is going up everyday with everyone moving to Texas. They have good climate control units.
I cant believe how easy renting here! And Debbie was VERY nice on the phone.... and when I got to the place she made all the final paperwork simple!.... I highly recomend this storage facility!
Very professional took care of things quickly smoothly and timely and very polite people
Nathan was great! Place smells absolutely amazing when you walk in and very neat. Conveniently located right by our residential area so to travel for my things is a breeze!!!! Love it here!!!!
My experience was pleasant. I just couldn’t deal with the constant rate increases.
Would like the owner of extra space storage to reward Elizabeth due to her over and beyond customer service. Past weekend storage unit was been broken in too. She was quick to notify and resolve our situation. She also seems to have a great input on updates to better the property.
Five stars for Debbie. Rented here for many years _only_ because of her. She is absolutely trustworthy. The facilities are in very good working order, very well managed.Rest assured Extra Space, your pricing increase policies would have driven me away long ago, if it were not for Debbies fabulous efforts.
Quick and easy rental. Immediate occupancy and process was easy! Plus Debra is super nice to deal with!
We have been with Extra Space Storage for over 20 years. The staff especially Ms. Debbie is amazing very courteous and friendly. The facility is always clean. I would highly recommend this storage space.
From the first time I walked into Extra Storage, Ms. Debbie was very kind, professional and seems to be on top of her job. She was eager to help me find a unit. Moving is stressful enough but when you are getting guick assistance. The level of stress subsidies some. Her assistance Elizabeth was caring as well. They have an excellent rapport with each other. Work ethics are Top Notched. Keeping Ms. Debbie in my prayers and wishing her a speedy recovery. God Got Ya...Stay Blessed. Happy Holidays to you ALL.
Great management.. Debbie is a wonderful person to work with for your storage needs. I have closer storage facilities by my house but the great customer service is unmatched. I drive further just for the hospitality that Debbie and her teams provides and want be going anywhere no time soon.. Great Job! Debbie!
Debbie is Awesome with wonderful customer service. The facility was very clean. Working with Debbie helped me make the decision to rent from Extra Space Storage.
Debbie is amazing and go Ive quality customer service
Debbie and Stephanie was and still is great. Debbie even trained Madison and she is awesome too. They all take the time and effort to make sure your needs are met in a timely manner. All of them are pleasant in speaking and doing great business. So professional, and uplifted even when Im late they are will to help and not judge. Its a great place, clean and will lit. Very nice environment. Love you guys
My experience here was phenomenal! Debbie is a sweetheart, she explained everything thoroughly and helped me get into what I needed with no hesitation. She’s patient, kind, and so down to earth. Had my little sisters with me and deb went that extra mile to communicate and make them feel comfortable as well. Absolutely love love deb and definitely recommend to everyone! 😘
Nathan made the initial process streamlined and easy peasy to get started. He was very informative and clear about what to expect. Thanks Nathan 🙂
I have the best experience been my Firts time using a storage space I made the right choice with this place,I will recommend it to my friends and family and the personal was really helpful specially Elizabeth,she was really helpful as helping me with the space i need it and showing me around thank you
Deborah rocks! I never would have expected such great customer service from a storage facility. She has kept us updated regarding the status of our reservation and was so nice to show us the exact unit that we would be renting. With all of the logistics that come with getting ready to move, its nice to have confidence that this is taken care of. Thank you Debbie!
Debbie was great!! She helped me and my mother get setup with a new storage unit. The facility was clean and looked very well maintained. I feel very confident that our belongs will be safe at this facility.
Very helpful and nice. Great promos
Debbie made the rental/new customer process extremely easy & enjoyable. She was friendly, thorough, top notch customer service....feel like you’ve known her your whole life! I love that she knew all of her tenants by name.Location is great - specifically being next door to FWPD. Prices are very competitive to other nearby storage companies. Very clean & neat. Thank you, Debbie! You rock!- Brandi & Dante
Really nice office staff. Great over the phone experience too. Clean facility. Exceptional deal for 1 month storage. Would definitely do again.
This location is by far one of the best storage facilities I have used. The maintenance is exceptional and the management is great. Im extremely pleased to see one of the best managers return to this location! Debbie is so patient and kind. She goes above and beyond to satisfy her customers and has even called me to remind me of a storage payment before late charges are incurred! She is awesome! Glad to have you back, Debbie!
Great people work here first time recommend to anyone great price
Very friendly and helpful staff. Very clean facility and would definitely recommend.
Very good customer service experience, safe a secure location I would definitely recommend using Extra Space for storage needs
I havent had any issues since I stored my stuff here. The manager is very nice and welcoming. I do not like how the prices go up about every 6 or so months (which most storage facilities do). Make sure you find and secure your unit online in order to save money.
Debbie is a blessing, she goes above and beyond when it comes to pleasing the customers. She is an amazing person. No matter what I need she calls back and always delivers her dedication to her customers and job. EXTRA STORAGE, you are very blessed to have Debbie working for you. A nice bonus is deserved for her outstanding work. Thank YOU Debbie for ALL that you do~Have a great blessed day~Sharon
Debbie is awesome. shes very sweet n helpful and funny. I would recommend her storage place to anyone and everyone. their rates r very reasonable. The place is well kept and she gets her job done in faster then anyone I ever seen in a storage company... Great job Debbie keep up the amazing work
On behalf of Vince Matthews and the SERVPRO Disaster Recovery Team, we were very impressed with Elizabeth Odell and the entire team. They were quite empathetic to the needs of your customers, and worked very well with our team to identify, repackage, and relocate wet personal contents. It was indeed a pleasure working with you and your team.
My whole rental process was easy breezy. The price was great compared to the other facilities Id researched in the area. Ashley was super nice. She got me set up quickly and I was on with my day in less than 30 minutes.
All I can say is that Debbie is an absolute power house! She is so kind and keeps this place in tip top shape. I’ve used a large variety of storage centers and this was by far the cleanest one with the friendliest staff that I have ever come across. If I could give it ten stars I would.
The office staff are very pleasant and helpful. Used them before so I came back since I needed a storage again. Keep up the excellent customer service Elizabeth and Debbie!!!!
Easy process to rent climate controlled space on a month to month basis.
I had the most wonderful experience because of Debbie DeJong at the McCart location. She made the rent process quick and painless during a very stressful time. Debbie made sure all my needs were met and answered all my questions with utmost professionalism. I wouldnt hesitate to rent from her again if the need ever arises in the future.
Debbie was supper helpful and patient with all our questions. The entire sight was well taken care of and extremely clean. She went above and beyond in getting us set up in the right sized unit. I would recommend her and this place to anyone!
Debbie was very polite and helpful. My husband and I moved from NYC to Texas and was very anxious about finding the right storage space, after several other companies we came across this location with amazing prices, close to home and friendly employees. Price a little higher with insurance but still cheaper than storage spaces in the area for the size we were looking for. Storage is very clean, provide quick services and willingness to go above and beyond to assist. If you are looking at this place, look no further they are excellent! Thank you Debbie for everything!
Debbie was so welcoming and very helpful. My daughter and I really appreciated her kindness and attention to detail. I will definitely refer people her way. She is asset to your corporation. Keep up the great work!
Debbie provided excellence service, very knowledgeable and friendly. I would highly recommend this location to anyone looking for a clean, organized and safe place for a storage unit. Thank you for making this process so smooth.
We’ve had a unit here for almost 4 years and we love it. We’ve had a couple of complications with our unit, but Debbie has been so helpful and accommodating. You usually can’t find a manager who cares and helps as much a she does. Highly recommend this facility!!
Sarah and Debbie were extremely awesome and helpful when I called on the phone to inquire about a storage unit. Will definitely be using them when I move there.
I was running late but needed a storage space. Debbie went out of her way to get me a clean and ready storage space. Great customer service I made a wise choice coming here. Thanks Debbie!
Your. ManagerDebbie was very helpful.I will be glad to do business with your company. Shes a people person great customer service.Thank youGrace F.
This is the most organized friendly and clean storage place. From the first encounter with Layne on the phone, to follow up calls from Debbie (the on site manager), I felt like I was being take care of by a big family. It’s so affordable too! First month free.
Rental was quick and efficient. On-site manager Debbie was friendly and well prepared to show us unit and get us in and out and on our way. Price was just right. Be prepared to pay a little extra to insure your items in storage.
Deborah De Jong is such a gem! She has been great at keeping us updated regarding the status of our reservation and was so nice to show us the exact unit that we would be renting. We have complete assurance that our belongings are in good hands. Thank you Debbie!
Nathan was a lot of help he had a great attitude service with a smile 😊
I had the best experience. My brother referred me & has been been a customer over 15 years because of Debbie DeJong, the assistant manger. She is personable, helpful, & competent. A rare find these days. The property is well maintained, safe, gated, & next to police department. All units on first level with easy access for moving.
Debbie was amazing. She is extremely professional and knowledgeable, every question I had was answered and understood immediately. Not to mention the rates 👍🏾Affordable, neat, clean, and secured.
We have stored here for years and we just love Debbie ! She is always so kind and polite, and very professional. We always enjoy talking to her when we come in to pay our bill . She makes us feel like we are valued customers and thats a good feeling.
This is my go-to place whenever I need storage. Always very clean and the agents who work with me are always professional, friendly and very helpful. I went in for a storage unit and Kaye was very pleasant, friendly, knowledgeable and fast. She had my storage needs taken care of quickly. I highly recommend Extra Space Storage.
This is my second year storing my classroom furniture and supplies and this is the ONLY place I will ever use for my storage needs! Ms. Debbie is super friendly and everyone is very helpful! My things are always exactly how I left them in my unit. Go with them if you need storage!
You have no idea how wonderful this place is!. From my initial move-in all the way through needing an extra storage unit all the way to cleaning out these ladies have been entirely helpful kind and personable. They greeted me by name with a smile every single time. They are not just employees of the company rather their people who care about me and who care about my things. I trust my belongings here and have felt extremely safe every time Ive come no matter what time Night or day. This is where you need to be if you need a storage unit.
Excellent customer service! They worked out all the details for you and talk you through step by step of billing and other processes.
The manager herself helped me find and select a storage unit for the best possible deal. Access and the unit itself were very easy to move in to; we had plenty of space for all our vehicles, the unit had enough room, and the access code worked like a charm. Overall this has been a great experience.
Mrs Debbie you was the best very helpful thank you so much
Great customer service! Debbie was awesome. Good rates, very clean and safe. Plus the first month free, you cant beat that! I definitely recommend them!
Debbie is always helpful, friendly and has a great attitude about her job. She is also very courteous when I go to make my monthly payments. Would recommend this storage facility.
Every time I come in they always have a smile and a good day! The manager-Debbie- has been helpful too many times to count over the months and is a true asset to the metro company. She is knowledgeable and aware of all the ways to make the customer-me! happy. I Thank you for having the staff you do and hope you both acknowledge and appreciate them as they are the reason most of us continue to pick this facility over the others available. I feel safe to come here whatever the time of day and hope you keep this staff happy! Thank you for the opportunity to speak out! Cindy Hoyt
Management and staff very friendly and knowledgeable. I didnt feel like I was rushed even on a busy day. Theu were very thorough, thoughtful and concise with giving information and ensuring my needs were met. I felt I got a really good rate, and you can tell that these folks are very professional. This is actually the first time I have ever rented a storage unit, and couldnt be more pleased With my service. Youll be greeted by name and made to feel as though youre an important client to their business. Highly recommended.
Debbie was great help. She got paperwork, tour, and entry/exit instructions done quickly. The facility was really nice and clean and I appreciated the great customer service. Thanks again.
Extra Space Storage has always been amazing for getting a storage unit. Friendly staff, amazing customer service, and all around perfect. Wouldnt go any where else.
Debbie was extremely amazing and very helpful! Funny and truly a people person! She made the process very easy!!!!!
Debbie is an absolute sweet heart she stayed open for me to rent out a storage pass their 5:30 stop time. She was quick but efficient I’ll always come back to extra space storage when I need a storage space......
Debbie is awesome ! She was on top of everything and led me through every step of the way. This is my first time with putting my things in storage and she made it a smooth process ! Thank you!!!
Aubrey was super nice and was a great help with finding us a storage unit that would fit all of our belongings and explained the pricing. Such a great place!
I have dealt with numerous storage facilitators but everyone pailed in comparison to Debbie. She took care of us with diligence and great humor. Not only were the prices great and the unit pristine, we were also in and out in a hurry. Thank you....
The agents are people friendly. Debbie and Stefani are always willing to help you when youre in need. Youre always greeted with a smile. I believe great customer service is a must when operating a business. Im glad they are there.
Debra is an awesome manager. I had a very unpleasant task ahead of me and she made it tolerable. She is very professional without being sterile. I highly recommend this storage site.
Debbie and Kay were super sweet and helpful! They showed us the exact unit that would meet our needs and we rented it that day! Would def. recommend then to anyone!
Employees are very helpful and listen to what you need. Prices are very good! Moving soon and will Definitely use your storage!
Me and my boyfriend came in to rent a unit Saturday and I have to say it went a lot smoother than other places I had gone to in the past. Very nice employees, I think the lady who helped me was named Ashley. The place was very clean too.
What a nice, clean place. We’ve used here several times. Debbie was really helpful sorting out the options and getting us set up.
Debbie was great, she was very thorough when helping my girlfriend and I find the perfect storage unit/insurance combination for all of our belongings. I wish I could give her a sixth star!
Ms.Debbie was amazing and she’s making my move from Mississippi so smooth. She is truly a blessing!!!
Michelle is a great person. I wanted to go somewhere else but she talked me into getting a bigger unit that was a great fit for me. She is a great saleswoman. I highly recommend her.. great personality.
It was my first time renting a storage unit, and Kaye did an outstanding job showing me the rental process at a great price. Can not beat the features and location of this facility. I would highly recommend this place to anyone looking for a storage unit.
Stephanie is awesome!! I called her a week ahead of time just to ask questions and she set up a tour for me. I was impressed with the facility very nice and clean, Im glad I chose this facility to store my belongings!
Excellent and quick service.Very good price for the size of the storage 10x20Thanks Debbie!
The lady that helped me was really helpful . She knew her stuff. My family has used these guys every time we needed a unit. They are such wonderful people. I always recommend them to others as Well.
Debbie has been the best and provided great service the entire 2 years I have rented from extra space storage. It was an absolute pleasure to work with her!!!
Awesome company really professional staff and I would definitely recommend renting a storage unit to any of my friends ,family and co workers 😀!
The girls were wonderful very informational and very friendly and I highly recommend extra space storage for everyone. I love most of all going out of their way to find a cooler storage unit for my Treasures. Great experience thanks girls, Michelle
OMG, this place is remarkable and Madison & Ms. Debbie is ABSOLUTELY AWESOME!! I havent experienced wonderful customer service like this in awhile. Ms. Debbie is a true Godsend and Im so grateful to been have met her and come across this place.
Debbie Dejong was very friendly and informative. She helped me two years ago when I set up my storage and she helped me tremendously again today! 5 stars
Debbie & Elizabeth were great!Very friendly and helpful staff!
Fabulous facility and staff! After a grueling, all-day cross-state move, Josh stayed after hours to meet the semi truck and us to let us unload our belongings. He was friendly and knowledgeable, but also excellent at taking initiative and problem solving.The facility is very clean and right next to a bank where there are always police cars in the lot - a lot of extra free security! We feel our belongings are very safe and I know that Sue is also very dedicated to the business and keeping customers happy by running a clean and safe storage facility. We have used Extra Space Storage in our previous location and have always been happy with this company - but Sue and Josh have been particularly helpful and dedicated.
Debbie was very helpful in showing the storage units to my mom. They were very kind and I personally feel like they will take care of her. The location of her unit is in an excellent location!
The manager, Debbie, made my familys out of state move much easier! She was helpful and polite and the prices were much better in comparison to competitors.
I have had 2 units for many years. Debbie is one of the only reasons I have kept my stuff up there for so long. She has bent over backwards to help me with whatever I need.
Came in on today to rent a storage and talked to Miss Deb... she is the most sweetest and charming individual, I really appreciate all your help Miss Deb. Have a Merry Christmas and a Happy New Year!!
Wonderful experience. Debbie is the sweetest person youll ever meet. Very professional and enlightening. I will recommend Extra Space Storage to EVERYONE!
Thank you so so much, Debbie, for all your help in the rental accommodations you arranged for me over the time I needed storage space! You are so efficient and thorough with all you do ... and do with a delightful sense of humor! Cant thank you enough for all your hard work. You go above and beyond ... God bless you!
Debbie is awesome! We have had our storage unit since the beginning of the year and had to transfer to a larger one. The process was fast and easy. Thank you Debbie!
I love Extra Space Storage and the ladies who work there. The ladies are always very professional and have awesome customer service skills. Also, I am in a climate controlled unit and I especially love how they keep the buildings clean and cool.
Debbie is such an amazing hostess! She makes me feel so secure in storing my things here for a couple months I Her storage unit ! ☀️👍🏽 #TakingCareOfBusiness!
Debbie is so funny and sweet.
Ms. Debbie DeJong was very helpful and extremely professional. She made sure we got the storage we needed and nothing more. Keep up the good work Debbie!
First time renter and Debbie was so patient with me , and she explained everything thoroughly , even told me an easier way to lock/unlock the unit .
I love extra space because customer service with Ms. Debbie is awesome. She is very personable and informative. Thank you Debbie for your service and support.
Very good customer service! First time using a storage and Ms. Debbie made everything easier for me. I will recommend them as well as use them again 😘
Store Manager Stefani is amazing !!! She gave me a great tour , very informative with pricing and sizing , and shes super sweet . This is My first experience with extra space storage but definitely not my last . Thank you For your courtesy and professionalism ! Great job Stefani 5 stars and 1 heart for you ❤️
I Love this place and the ladies here were fantastic. Debbie & Kaye were awesome and a Godsend👏
I have never rented a storage before so I had a ton of questions! Debbie helped me answered all my questions and gave some wonderful advice ! She was such a pleasure to work with its because of her I will stay with extra space storage . I recommend using this location and asking for Debbie !
Great and clean facility, staff was amazing Debbie and Alexus were very sweet and helpful in giving me info for future rental, was also given a tour and shown the different types of units. Will definitely be back and will be Recommending this facility to family and friends.
The service was great! Debbie DeJong was very helpful! She had superior customer service and help me so much.
The lady in the office was very nice and explain the difference and gave me tips on how to store my belongings.. She didnt rush me in the heat she was very nice and patient. Also the storage area very clean and lit up. I would recommend this place to store your things!!
Kaye was amazing. We were coming from NM and made it right before closing and she was so awesome to help us get into a storage unit so we didn’t have to leave our things in the rain. Thank You Kaye!!!!!
I came by today today and Debbie helped me today and she was so great! Extra Space, yall are awesome!
Pleasant helpful lady took care of all my needy needs quickly and painlessly
I’d been pushing off my date to sign up for about two weeks but when I finally came in Debbie Dejong was of great assistance! She gave me the option to visit different to decide what’s the best option for me! I’ll defintely be recommending this storage location to others!!
I went in today to Extra Space Storage and Debbie was awesome great customer service and a great sense of humor very professional as well she actually cared about which side the unit was on, also if there was enough lights by my unit. Thank you such much I truly appreciate you..
Debbie is dynamite. Knows her stuff. Fast, courteous & a great smile. Made my first rental a breeze!
Ms. Debbie is DA BOMB! She was very helpful and honest in everything. I appreciate her. She made me laugh the entire consultation.
Very well maintained, Debbie is so great and knowledgeable. Overall i feel like all my things are safe the with them. They have the best prices
Debbie, store manager was awesome. She helped get the right size storage for the right price. Love the property very clean and kept. Overall, experience was 👍!!!
Stephanie was absolutely amazing & so very helpful. Debbie was also amazing, thank you both for being so understanding & patient with us. If I could give them 20 stars I would😊
Debbie, is always pleasurable and easy to speak with. She really does a wonderful job at this facility! 5 stars
Thank you Debbie and Madison for your warm and friendly assistance with my storage needs. I would highly recommend this facility to anyone looking for professional storage services with the best rates in town. Thanks for caring.
She was truly interested in doing the very best deal possible to fit our families needs. Already experiencing a hardship we did not have to worry about our belongings being taken care of . Thank you Mrs. Sue Johnston for you care and concern. God bless you
Outstanding service. The manager Stefani is friendly, knowledgeable, and will look to find the unit that best supports your storage needs. The location is well kept and safe. Cannot recommend higher, if you need a storage unit this is the place.
Like to tell everyone that this is a excellent place to put your storage things in. It is very clean and safe. And I have to tell you that the two women that works there is awesome. They have a lot of spirit and aloha that comes from their hearts. They make you feel like you are ohana(family). It remind me of where I was born and raise which is Hawaii. Love them both. Mahalo for your service.
Reserved within 24hrs from my moving date, unit available and big enough for all my stuff and climate controlled at a great price. They have the friendliest management, she made it real easy for my movers to unload my stuff :)
There have been 3 different managers here since i started renting. i waved at the manager (an older lady) today and she completely ignored me? Not to mention our furniture is covered in flees but we dont have a dog so they are from somebody elses stuff. I gave it three stars because its next to a police station and i always feel safe being there alone
Reserving the unit was easy to do remotely, they answered all my questions very effectively, and the units/grounds are kept very clean!
I’m so greatful for Brian and Debbie! I’ve never rented a storage before so I went in and they were very helpful and I got what I needed!!
Great customer service. Receptionist found a way to make our storage cheaper. I didnt even have to ask!! That never happens. I would recommend anyone to this location (mccart)
I had a pleasant experience with Mrs Debbie. She is very informative
Kaye is Superb !!!, she is professional, courtious,, helped me get the storage unit set up for me to start moving my items in quickly. Extra Space Storage is very lucky to have her as a employee !!!.
Both Deborah and the other lady at the office were wonderful and delightful to talk to! Very helpful and friendly. Made the process very easy. The rent rates are very competitive.
I absolutely love Ms. Debbie I am a returning customer and she was very helpful and courteous, Im so glad that I decided to go back versus going to storage depot . Thank you so much 😊 I will refer all my friends and family who have storage needs.
Very friendly staff, great pricing and affordable competitive rates
They are very friendly and understanding. Deb ( manager) and Ashley have been a big help. I’m thankful for them both and God Bless.
I love Extra Space Storage! Sue and Josh were very professional and nice. They have security so I know my item will be protected. I will be recommending them to others.
Debbie and her team were fast, friendly, knowledgeable, and professional. I would highly recommend this storage facility to anyone.
She was excellent and funny great customer service. unit was clean and they are very affordable stop wasting time and check them out.
The manager and her assistance were very professional and provided service. The storage prices are very competitive and met our budgeting needs. We are very happy with our unit.
Debbie was a wonderful help throughout the years with me and my mother with assisting us with every need at extra space storage thanks Debbie DeJong!
Debbie is excellent! She is extremely helpful and very willing to go above and beyond to make your storage experience pleasant!
Today I was helped by Debbie and I had a great experience. She was very polite and helpful. I would definitely recommend this location to others.
Debbie and Madison were very helpful. They were both very friendly. I have some friends Im going to refer to the company because of these ladies.
Very very easy and convenient. Debbie, the manager, was awesome got me in and out and even switched my original unit because she found a better one for me.
Stephanie & Debbie are awesome, and did a wonderful job in setting us up with a storage and the rates and insurance was great. Good job ladies
I highly recommend extra space storage. Great customer service and the best deals. Debbie was very thorough which both my mom and I appreciated.
Debbie and Stephanie are awsome. They helped get my stuff into a great priced room and they made sure I even got a great app to help me keep dry
Debbie was very helpful, and Im glad I took my Dads advice to rent from them. The facility is clean and well maintained.
Debbie has always been very helpful to us. Today she helped us with a credit card change and a senior discount.
Stafani Mitchell was very knowledgeable and courteous from beginning to end. I just came in to price the storage facility after looking around at others, but after speaking with her, I was convinced Extra Space was the place for me.
Great customer serviceBrian and Debbie were awesome.
Michelle was a great help she was very helpful and respectful and she was super friendly and she deserves 10× of stars .... Great job michelle the price was great and we got processed so quick and easy easy .... Thanks Michelle
Debbie goes hard in the paint. She was very kind and fast. Never had such great service. Love how clean everything is
Deb is great! Loved storing here!!!Will definitely come back if I need storage again.
Dwayne and Jerry made this experience so easy !! I had very little knowledge coming into this and they made it a easy, friendly and seamless. Would defiantly recommend this location to others.
Debbie is amazing and I recommend extra space to anyone who needs to store their things! Great facility and awesome customer service
Great service Debbie explained everything to us and answerd our questions and gave us all the info that we needed. Totally recommend this place. Good vibes here.
I came in @ 9:30 this morning and Tracy was awesome. She had me in and out in no time. Very professional and friendly I recommend this place to everyone.
Me.Debbie.....awesome!!! Thanku so much for helping me pick the right storage. Price is excellent an the place is so clean I’ll recommend Extra space Storage to all my friends
Went ahead and rented a unit from this location recently. Kathy was a great help and explained everything thoroughly. Plus, with Ft. Worth PD right across the lot, how can you beat the location?
Total reviews rating 5
199 Reviews for Extra Space Storage 2023:
Review №1
2022-02-15Debbie was so great. I was picking up something I purchased from a current renter who I had not met, and she was so helpful. Was able to keep an eye on me and made me feel safe. I can only imagine that with her here, you will also feel safe and can feel good about leaving your things stored here.
Review №2
2022-04-16I have been renting my small, climate control storage unit for going on two years. Debbie has been awesome. She really goes above and beyond. ANY way she can help, she will. She even tried seeing about a discount on my storage fee since it jumped up exponentially. I wasnt planning to immediately move yet because of the timeframe but it was kind already on the back of my mind! Her being proactive in this situation and (if it gets approved!), I will surely stay loyal! I just like her directness because you dont feel like shes trying to finesse you over!
Review №3
2022-07-25I have used Extra Space Storage on McCart for 8yrs. They have been amazing over the years. Polite, friendly and helpful. The manager Debbie is a true asset to that facility. She always goes that extra mile to help. Thank you for a wonderful experience!
Review №4
2022-08-20Needed an additional unit. Ladies were very helpful, as always. Cheerful even though they had just come in from cleaning an outside unit in the 100+ weather. I asked why they would do it then. They are instructed to by management. Probably someone WAY up North. But they were still cheerful and helpful. Always a pleasant experience when working with them.
Review №5
2022-06-13Whitney and Deb were so helpful and kind. They helped me find the best size unit for me at the best rate. Plus, the units are clean and the building is well kept. I highly recommend!
Review №6
2022-04-15Great customer service. Debbie was very knowledgeable and patient. Great personality, great customer service. Shes very nice and professional and always willing to go the extra mile, she has a great personality.
Review №7
2022-04-07I had a small issue that needed to be discussed by management (Debbie ) stepped right in and handled the issue for me. She initially informed me that it would be 24hrs. to get back with me but it was only one hour. Super pleased and impressed 😇. I really appreciate her getting back to me so promptly.
Review №8
2022-03-23Went in to look at my options for a small storage space. The two ladies there were super helpful and after explaining to be what was available took me out to look at a unit. It was perfect for my needs and we went back to the office where we completed the process of getting me setup. The whole process was pleasant and I left feeling very good about choosing Extra Space Storage for my storage needs.
Review №9
2022-07-25The process of getting my unit was quick and painless. I visited the Mccart location and met with Debbie who was so friendly and took me to my unit which was clean and even smelled like flowers! I would highly recommend this storage facility. Thanks Debbie!
Review №10
2022-08-01Extremely satisfied with the customer service. Ms Debbie was extremely helpful. She helped me load boxes 📦 that I purchased in my car. Customer service was over and beyond satisfied!! Thank You so much!