Fort Worth Running Co in Fort Worth
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Fort Worth, Tarrant County, Texas, US
Site: http://www.fwrunco.com/
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:12–5PM
Thank you so so so much! This place is amazing! Bought a pair of shoes there quite awhile ago only wore them a few times but they just never felt quite right I gave up any hope of being able to exchange or return them but I was told to come on in and bring my shoes and they would see what they could do. They got me into a new pair of running shoes that I was literally dancing in the store after I put them on! Also if being eco friendly is important to you they donate their returns and exchanges! This is how a company does better! Big thanks to Mitchell!
We were greeted and helped promptly, I went in looking for new running shoes and Nick was very knowledgeable and took his time helping and making sure I was happy with the right pair. The whole fitting process was Im depth and a great experience, will definitely be back!
I trusted the reviews on Google to take my sister here to give her an early Christmas present (a pair of running shoes fitted just for her.) Although Amanda was friendly and somewhat helpful, I was very disappointed in our experience. The fitting experience gave some good tidbits, but Amanda sidestepping my questions about what shoe type my sister most needed was frustrating. She mentioned that the selection was limited due to supply chain issues, and any of the shoes in the store would work with an added insole (although thats fair, I didnt bring my sister in to get fitted just to get ANY shoe they happened to have in stock). I used to work at a local running store, and I train/race regularly - I would not recommend shopping here since they care more about the sale than catering to customers needs. So we took our business elsewhere and got the shoes and assistance we were looking for.
Today I took my college son to have his feet assessed for a pair of running shoes. Nick B was our associate today. Nick was on point the entire time. He took my sons measurements and assesed his gait. To our surprise he was able to pinpoint the pain he was having while running. He fitted my son with a perfect shoe after bringing several options to try. We left with new shoes and inserts. We will be coming back to see Nick. Thank you for the great customer service.
After my wife was fitted with an excellent pair of shoes and insoles, I visited the same location where Mitchell helped me find a pair that fit my needs. Fort Worth Running Co offers a refreshing take on the shoe shopping experience that makes it enjoyable and easy to find a new comfortable pair of shoes. Mitchell did an excellent job at identifying my needs and fitting me with a pair of comfortable shoes. She was very kind and knowledgeable. Highly recommend this place to anybody in need of new shoes.
I have been struggling with my tennis shoes for some time now and I had no idea where to start. Stumbled upon Fort Worth Running Co and I am glad I did! Nick was amazing and helped me narrow down a perfect shoe for my messed up feet haha. Thank you Nick, cant wait to see the positive impacts a great shoe can do for my biomechanics!
This is our go to shoe store for running and orthotics now. The Fit Process was unreal. I have been having pain in my right knee and hip while running, after the analysis, Mitchell made a number of suggestions for shoes and orthotics based on what she saw. Super easy to work with and not pushy, AT ALL! Tried multiple shoes on and was still having pain, place inserts in my recently purchased shoes, and the pain was gone. It was insane. I have been running in them since and have not had any pain and improved my time. My husband worked with Amanda and had a similar experience. She presented multiple shoes to him following his analysis and took the time to find the perfect pair. He has also noticed a difference in his running and has improved his times also. Great store. Great team. Family friendly. Exceptional care. We cannot say enough good things. You will not be disappointed in the care you receive or the quality of shoes / orthotics.
The show fitting experience is top notch. Nick assessed my gait and did a foot analysis. He then brought out several pairs and was patient while I tested each pair. He even e mailed my results to me! I will ALWAYS go back to this store and recommend it for all levels of runners and walkers.
I was thoroughly impressed with the service I received. Amanda Pratt, a sales associate, met me when I can in and was quick to help me find the best shoe for my running needs.I definitely will be returning!Edit:I’m back once again and the service is still just as spectacular as it was in the past!Bryant helped me get the perfect pair of shoes and insoles for running.10/10 would recommend and advise all to go here!
Our first time here and got helped by Bryant and he definitely made us feel at home and welcomed wasnt “here’s some shoes who’s next?” We talked about our day and asked him non-business related questions there was not one moment he showed disinterest. Very professional yet friendly 10/10. It was an awesome experience, he explained everything in detail, gave us good recommendations and I absolutely recommend it to anyone who wants athletic shoes but doesn’t know which ones would be good. Good service, friendly, they offer you water and accommodate you as much as they can.
I enjoyed a great experience working with Cole. The store was busy when I entered. Though, Cole and his colleague on the sales floor effectively assisted each shopper in a friendly and personal way. I was quickly greeted upon entering. The store uses cool technology that scans and maps your foot, pressure points and gait. Much cooler and advanced thank simply recording my stride on a treadmill. I felt with a great pair of shoes that meet my needs. I look forward to purchasing from Ft Worth Running again.
Amazing experience! Knowledgable and attentive. I came in right before closing time prepared to make a quick grab and go of the latest version of my favorite running shoe. I didnt want to keep any one from their evening plans. The sales rep never made me feel rushed. In fact, they suggested I try on a couple new styles just to make sure I was getting the best fit for my money. Ultimately, I stuck with my true blues but left feeling grateful and confident I was running on the best shoe for me. Thank you Fort Worth Running Co for being awesome!
Went in with moderate expectations, but was thoroughly impressed with the level of service we received. My wife and I were both seen to as soon as we walked in, and the pleasant atmosphere made our purchase nice experience. Vantasia was very patient and knowledgeable even when we were not sure what it was we wanted she really helped guide us through the process. We will be coming back after we put these shoes through the paces!
I was skeptical at first, but Mitchell was very helpful in fitting me into comfortable, stylish shoes that fixed up a lot of my walking pain. Im on my feet all day for work and didnt even know I had pronation, but she put me on their nifty machine that diagnosed my feet. I was then fitted with shoes and insoles that changed my walking experience over the next week. I walk straighter and feel better, and I didnt need a doctor to accomplish all this. Thanks so much Mitchell!
Nick was very helpful and knowledgeable about what shoes would be best for being on my feet all day. All the measurements and tests he took ensured that I got something right for my feet specifically. Would recommend for anyone, whether you’re a runner or not! Nick knows what he’s doing!
I bought running shoes and socks. Ive bought a million pair of shoes however it was my 1st time venturing into the socks. They made a few recommendations and I bought two different pairs going off the size chart listed on the sock package. As I was running the turkey trot the next day I tore open the socks and wore them. Turns out they were way too big (size chart was wrong). I was totally embarrassed thinking.. how do I exchange socks Ive already worn once.. but I called and asked the policy and they said bring em in! So even more embarrassed I walked in with my 2 pairs of worn and washed socks with my reciept and bam.. like nothing they gave me the correct size. In my head, I still am like, I cant beleive I exchanged socks, but honestly they were a bit much to have to just throw out. So anyways, I have had wonderful experiences every visit to this store. My only comment would be to maybe get a little more variety in colors on the shoe selection. But I will be back, again and again and again!!
My daughter and I went in on 4th of July weekend to get fitted and sized for some proper running shoes. Mitchell was beyond helpful with her knowledge and insights on getting us the shoes we needed to help with knee pain and proper gait form with their foot scanner. Also if you’re a Veteran don’t forget to get your discount as well. Definitely coming back.
Great store. The store is always clean and neatly organized, great selection of merchandise and brands. Lots of color options on the shoes. Most importantly, the staff is very knowledgeable, friendly, and helpful! I make sure to purchase my running shoes from here even if I can get them quicker on Amazon. This place deserves our patronage as a quality Texas company!
To say I am a satisfied customer is an understatement. I have never been treated with such ease, care, support, and guidance in a retail space!!! I appreciate the professionalism that brought so much comfort into the experience. Always a customer and will always suggest your place of business when running shoes are needed. Thank you!
Awesome company! I bought shoes here almost 2 years ago that finally gave out this past Friday. I had a good experience with them so early Saturday morning I decided to buy online from them in support of a local company who I trusted. The website stated the shoes would deliver free in 3-5 days which I was perfectly fine with. Instead they were delivered the next afternoon with a hand written card thanking me for supporting their business during these difficult times. I cannot say enough how truly remarkable that was. Anyone who is looking for a great company to support or buy your next running shoes from should definitely check out Fort Worth Running Company. Thank you for going above and beyond even when it wasnt required.
My wife and I visited there 6/18/2021. Mitchell assisted us. She was very knowledgeable, helpful and got us both into the proper shoes for the issues we have with our feet. We both used the foot scan machine and showed us the areas that needed correction. I highly recommend this store because of the help you receive to get the proper shoe and help you to have happy feet.
I began my running journey this year and started using some running shoes I had bought on clearance last year. Every time I would go on walks/runs my feet would begin to ache and I dismissed the pain as me being out of shape. After the pain become unbearable, I did some research and learned that it’s best to get fitted before embarking on a running journey. SO I CAME HERE! Mitchell helped me throughout the entire fitting process. Turns out I needed a lot of arch support! No wonder my feet were always in pain! She brought out 3 pairs and had me try them on to see which felt the best for me. She recommended going one size up and getting inserts to better support my arches. I picked up the Saucony Guide 13s and they have changed my life forever 😭! I don’t even want to take these shoes off! From the get go, I made it a goal to walk/run at least 30 minutes every other day. With these shoes on, I want to do just that all day, everyday! Please support this business! They are very knowledgeable and their customer service is on point! Thanks Mitchell and the Fort Worth Running Company! ❤️
I have been loyal to FWRUNCO for the past 5 years, except for 2 pairs of running shoes. I purchased a pair in June and each time I ran with them, they enflamed my already weak left Achilles and ankle. I took them back a few months later, expecting to maybe get insoles or be told that I would need another pair, and they graciously offered to exchange them without penalty. This is one of the many reasons I give FWRUNCO my business - thank you!
Cole was so informative & supportive the whole time! He listened when I said what issues I had been having and picked a shoe that best fit my needs. And now, surprisingly to me, I have a shoe that feels like walking on clouds! Never knew a running shoe could be so comfortable!!
I went here for a new pair of running shoes recently and I cannot believe it took me so long to find this place! Even though the shoes were a little more expensive than I would normally pay, the personal service and fitting were worth it. I would ABSOLUTELY recommend coming here.
Let me start with I HATE shoe shoping but my trip to the Fort Worth running company was the most amazing shoe buying experience ever! My friend and I were both looking for walking shoes and from the moment we walked in until we walked out we felt welcomed. Nick helped us both at the same time and was so kind and very patient. He explained every step in the process and made sure we left with shoes we were 100% comfortable in. And let me tell you, theyre the most comfortable pair of shoes Ive ever worn! Ive been to the gym several times since I bought them and its made all the difference in my cardio workouts! These shoes and the experience were worth every penny! Ill certainly be back when its time for another pair of walking or running shoes. Oh, and check out their socks! Lots of colors and I have trouble with socks slipping off my heel but these have a lip so they stay in place. Theyre super soft too!
Amazing, simply amazing. Kevin helped me and did a fantastic job. After talking with me and doing a foot evaluation he selected a few shoes he felt would be good. And he was correct. A pair of Hoka shoes with an orthotic was the magic. My foot pain was gone and I could walk without a limp. Very thankful for his help and knowledge of shoes. Will certainly be back for more.
These folks are the absolute best! Miss, please forgive me, I believe your name was Caitlin, you were so helpful over the phone and the reason I selected Fort Worth Running Co. as the place to purchase new running shoes. I am positive everyone here is great based on your level of service, and also the service I received from Dustin. If you’ve never had your feet measured to get the perfect running shoe, I absolutely recommend Fort Worth Running Co. Running with Rowdy will never be the same, thanks again!
I have shopped here for several years and have always received outstanding customer service. Nick fit me today for two pairs of shoes with some great inserts and I’m hitting the trail again after spending some time slacking. Highly recommend this store for their great shoe selection, individualized fittings, and shoe recommendations. Thank you!
Caitlin is a great sales person! I recommend everyone come here to buy shoes. The customer service here is outstanding. They give you a great amount of attention and explain everything to you.I originally came here for the technology. This venue has two machines that help determine the type of shoe/sole you need. The first piece of technology is this 360 degree camera and pressure device. It takes a 3D picture of your foot and record the pressure points on your feet.The second piece of technology is the slow motion camera at the base of a treadmill. They watch how you walk in slow motion to determine the best shoes/soles for you.I will definitely return to buy some shoes.
The salespeople here, Cory was who worked with me, are the definition of professional. I came knowing very little and burned by my last pair of cheap Nike running shoes. Cory explained everything to me and I didn’t feel rushed or pressured to buy anything. I even tried on the same pair of shoes 3 times before making my choice. I love that I can actually run in them at the store too. I’ll definitely be back!
I had a wonderful shopping experience here. A staff member greeted us at the door and stayed with us the entire time until we decided which running shoes we liked. He was very knowledgeable, helpful, and courteous. Would definitely recommend anyone who needs new running shoes to come here and get personalized attention.
My husband and I visited this location this past week and could not have been more impressed with the customer service that we recieved!! Michael spent almost 2 hours making sure that we both were happy with our new running shoes. His running history and expertise was amazing and so very helpful!! We wont be buying our running shoes from anywhere else, and its an hour and a half drive for us!!
After running on some clapped bargain shoes for the last 6mo I decided it would probably be best to pick up some proper trainers. Stopped in the shop today and in 30 minutes I had been analyzed on the treadmill, was shown 3 pairs of shoes, and was given plenty of advice and what to look for. Walked out with a sick pair of shoes thanks to Cole. He knew his stuff and was great at asking open ended questions which ultimately helped me narrow down on a shoe for my training. Thanks!
I love coming here to get my shoes. It is well worth the money for the individual time you get. I am on my feet all day and suffer for it and today I got two pairs of shoes for myself with insoles to help and a pair for my husband. Thank you Mitchell your time and care did not go unnoticed.
Very helpful and patient staff! Kyle did a great job for being a new hire. He assisted us in the entire process of measuring, foot displacement, and an explanation of our individual jog on the treadmill with our old pair of shoes plus the new pair he suggested. I now know what kind of shoes to purchase! Great job!
They very knowledgable about products they sell. Ive gone in having an idea of what shoe I was looking for (cushioning, support, weight) and Ive been given numerous options to choose from. Right off the bat, they give me shoes that fit well but provide support in areas of my foot that need it most. Highly recommend stopping here if you need suggestions on what shoe is best for your running style since they will analyze your gait and foot strike.
Only place I purchase my running shoes. Pricey, but as someone who understands that you only have one pair of feet, I choose to make sure they have the best shoes possible to get me where I need to go. The people are always, always super friendly and they use your name. Always a pleasant experience.
Been having bad back problems and my chiropractor recommended trading in my Brooks and visiting Fort Worth Running Co to find shoes right for my feet. I was greeted by Cole immediately as I entered. He provided a lot of great advice after listening to what my issues are. Cole made several recommendations and I left with a pair of Hoka shoes and my feet have never felt better. Thank you for the great customer service Cole!
I had a great experience at the Fort Worth Running Co and would suggest it to everyone to give them a try. After dealing with pain from shin splints, I decided to try out Fort Worth Running Co to find a pair of shoes that would help me avoid pain in the future. I was met as soon as I walked into the store by the salesman who asked plenty of questions about what I was looking for in my running shoes. After answering his questions he had me stand on the pressure pad to see how my feet distributed my weight. After seeing this I ran on the treadmill with my old shoes so he could check my running form. After this first set of tests he brought me 3 pairs of shoes that I would try out on the treadmill. Each shoe seemed to help more as they helped my form became better. I could not find a shoe I liked in the first 3 so I was brought a 4th shoe that I ended up buying. The salesman even found me a pair of insoles to help make the shoe feel even better. Overall, this was a great experience for me. The store is unique to Cowtown and the staff are professional, polite, and courteous to everyone who walks in. Although the shoes were pricey ($200 with inserts) compared to Academy or other box stores, I have more confidence in the ones I bought as they are fitted to me.
Went in today 09/30/21 just beyond thankful for the help I received from “Mitchell” she was nice and very helpful from the time I came in to the time I left she made sure she put me on the proper shoes for my goals and my fit i definitely recommend this place to anyone needing help in finding the proper running shoes!
I’m on my feet a lot as a healthcare professional and wanted to make sure I got good footwear. Cole was knowledgeable, friendly, and answered all my questions so that I could get the correct pair. This much better than playing the returns game on amazon. Go support a local business!
Excellent retail experience. I usually dont enjoy shopping in person because it always feels like associates dont know very much and its cheaper online. This experience totally blew me away. I was looking for a new trainer after the Houston Marathon. I went through the whole fit process and learned a lot more about my feet and my running motion. Biagia (spelling?) helped me try on different shoes and ended up walking out with a pair. This is what the retail experience should be like especially for something as personal as running shoes.
After measuring my feet, assessing the pressure patterns on my feet standing, and taking a video of my feet on a treadmill, the friendly, expert salesperson recommended a great pair of shoes. Ive run in them 3 times now and couldnt be happier. I cant imagine getting better service.
Awesome knowledge of shoes and comfort. When I came in, my feet were in pain with plantar fasciitis. They got me and my bf set up with the perfect insoles and shoe recommendation after they did a foot scan. Since my visit, my feet feel like elves are pushing my feet forward when I run.
This is the only place I will go to buy running shoes. I dont know of any other store that uses their method (running on the treadmill with a camera replay) to assess your shoe needs. I recently purchased a shoe their that quickly broke. It was clearly defective. They took care of it for me without any issues. If you need the right shoe and need reliable customer service to back it up, this is the place to go.
I am not a runner but a walker. The last few years, I have suffered from joint pain after my walks which limited my desire to get out and get the exercise that I need (I am 62 and overweight). Yesterday I took a co-workers advice and visited the Fort Worth Running Co. They fitted me up with a wonderful pair of Adidas Energy Boost running shoes, and I went out and walked 1.25 miles. I had no joint or muscle pain and am looking forward to walking today. Thanks for your expert help and for taking good care of an old lady who obviously wasnt in the best shape as well as you did your younger and more athletic customers.
I live in Dallas area and frequent the Dallas Running Company, however they did not have the shoes in the color and size I needed, and got me connected with Dustin from the FW Running Company. Dustin was really helpful in helping me find the shoes I was looking for and was able to mail it to my home within only a few days. He even went above and beyond and left a personalized letter thanking me for purchasing with him. #youdontgetbetterservicethanthis #FortWorthRunningCompany
I have been a customer since the day they opened their doors and have bought 40+ pairs of shoes from them. Ive sent literally hundreds of people to them for advice and shoe fitting, and have never had a single negative comment. The local, family-owned nature of the FW Running Company makes me want to support them even more. Whoever wrote the first review must have this store confused with somewhere else. The owners and employees and are nothing but kind and helpful to everyone, especially 1st time athletes. When I first met Jim and James in 1998 (and 14 marathons ago), I was one, too.
This place is amazing! So please with my entire experience! Devin was patient with this nervous, first time runner and walked (pun intended) me through the whole process, helped me understand my arch, pressure points, lack of pronation and trying on of several shoes, multiple times. The use of technology coupled with quality experienced employees guaranteed that I will be frequenting this high quality retailer again. #jointheherd
Ive been meaning to visit the Fort Worth Running co. for months. The staff is amazing; although I felt they went out of their way for me Im sure they treat each of their customers this way. The locale is clean, organized, and easy to find.Im also pleased to say they support our troops with veterans discounts.Thank you Fort Worth Running Co.
I have been shopping and training at FWRunCo for 10 years. The owners are wonderful, and the staff is extremely helpful and friendly. Any running problems I have encountered over the years have been solved after a visit to FWRunCo. I wont buy my running shoes anywhere else.
I came in to get testing done via an aetrex machine and browse around...the associate helping me was Dustin, he was very informative and helpful in explaining to me the results of the scanner and helping me choose something that would best suit my needs. Store is clean and has a good selection of products.
Total reviews rating 4.8
180 Reviews for Fort Worth Running Co 2023:
Review №1
2022-04-08What an experience! From when I first walked into the door the manager, Nick, was so incredibly welcoming. He offered me something to drink and asked how he could help me and he really took the time to address all my needs and concerns. I’m a newbie runner so I had a bunch of questions and he was able to answer them to the best of his ability. I really appreciated the customer service and attention to detail. Overall I would rate my experience with Fort Worth running company a 5/5 and will definitely be back for any of my running needs. I know a bunch of my friends from school need running shoes and I know the exact place that I will recommend them!
Review №2
2022-08-20Stopped by on a long road trip to “just browse” and walked away with a GREAT pair of shoes, inserts, and socks. Julie was super kind and knowledgeable, the foot scanner is so neat and she broke it down for me and helped me find exactly what I wanted/needed. The customer service was just awesome as well as the products. They even accommodated letting me bring my dog into the store so she didn’t have to wait in the car. Thank you! :)
Review №3
2022-03-08This store is great. I have plantar fasciitis and tried shoes from Academy, Dick’s, and ordered orthopedic shoes on line always disappointed with the shoes. I was looking for a shoe to use for my day to day. The shoes I got here are great. The sales girl, Mitchell was very good. She analyzed my foot standing and walking using their computer. It was very enlightening. She brought out 3 shoes to try before I decided on the new balance. Try the plantar socks, too. I highly recommend you go there.
Review №4
2022-05-15First time going to the running store. Vantashia was wonderful and very helpful. She made mine and my sons shoe searching so easy, well definitely be back to purchase more shoes.
Review №5
2022-06-07I had such a pleasant visit to this store. Carter assisted me and I never felt like she was bothered in my many requests in finding the right shoe. She was very helpful throughout the entire process. I will definitely come back to this store to get my Hoka Gaviota 4s in wide, when they become available. 5stars!!!
Review №6
2022-06-19Loved the experience and appreciated their expertise. My shoes have enabled my ability to continue walking longer distances for my fitness! Highly recommend FW Running!
Review №7
2022-06-09FW Running Co provided a fair analysis of my feet in regards to shape, pressure points and arch condition. With that info they were able to offer jogging/walking shoes that I am very pleased with. Im considering getting a second pair of shoes to rotate in my exercise program, and I will buy them from FWRC!
Review №8
2022-09-17Corey took care of my wife today. Very patient and knowledgeable! True professional!
Review №9
2020-05-11Started a running challenge and after a few miles in my legs began to ache. I knew it was time for new shoes so I decided to try an actual running shoe store for the first time. As I walked in, Nick greeted me and asked if I needed any help finding anything. I let him know I wanted to get fitted and explained the ache’s I’ve been having. He instantly began the process and when he finished, he brought out 3 different pairs. I tried them on and he explained what the pros and cons of each shoe were. He helped me choose the ones that would benefit me the most. Would highly recommend this store! They also offer a Military/Police/Fire discount!
Review №10
2022-08-22EVERYBODY in this store goes above and beyond to ensure your purchase matches YOUR feet. I will continue to buy shoes here.