Kerbside pickup
Yes
Game X Change Burleson in Burleson
Categories
Location on the map
Burleson, Johnson County, Texas, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 817-295-2230
Site: http://gogamexchange.com/
Site: http://gogamexchange.com/
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:12–6PM
Comments (199)
My husband dropped off some guitar hero guitars to be priced and left them there for 3 days because I had a c-section. When he went to pick them up the manager was extremely rude. He talked about firing the man that called and quoted us a price since he didnt write a the price down. He could only buy 4 of the guitars which is fine but then gave an excuse why he couldnt buy any of them. My husband said to just put them back in the box and the manager started throwing them back in the box, my husband told him to be more careful and the manager got mad and said he shouldnt have left the stuff here that long. And when my husband went to respond, that I just had a baby and we have never done this before being long time customers, the manager walked away to the back. Owning our own business we have held stuff for months and never accosted customers about it. Unfortunately, we wont be doing business with them anymore even with the credit we accumulated for an xbox we bought there that was broken. My husband apologized for leaving it so long and that should have been the end of it.I highly recommend getting a new manager, not just for customers but for staff too, this isnt the first time weve heard the manager talk about firing someone who works there.
So many selections to choice from. And ALWAYS such friendly people to help me. I dont play games. But I know they got a good selection. Im always in the movies section... And theyve got A LOT to choose from. And they check all discs before selling them to you, and clean them, if they need it. 5 stars, for sure!
Great place. I had never been to this store and I was please try surprised. They buy and sell, everything from nerf guns to guitar amps, game systems, games, tvs and monitors. I would recommend this store to persons of all ages.
Plenty of games- retro and new to choose from also with a wide selection of movies as well. Game Exchange is an excellent place to find specialty items like hobbyist crafts and collectibles. The staff is friendly and well-suited to be helpful. They also buy from you your used wares for cash or in-store credit.
Love this place, everything from Comics to games, to just about every system.Tried to go into Gamestop today and they tokd me I have to put on a mask (with attitude).Came down to Game Xchange and was allowed my own choice and had very helpful and friendly service.I will come here first all the time now. Gamestop no more!
Great place to buy movies. The selection is pretty extensive. Also they have retro games and gaming systems so its a great place for the gaming nerd or for a nice throwback. They of course also offer current games and systems and accessories. If youre looking to get rid of games, consoles or movies they also buy them for either cash or in store credit. Employees are friendly and generally knowledgeable. Be sure to note their return policy. If a game or movie doesnt work you can exchange it or get store credit but you can not get your money back. Also be sure to have your ID if you pay with card or want to sell items.
I have always had a good experience when walking into the store the employees are nice and know a bunch about games along with movies and much more. Two employees I like that really made my experience amazing was Bailey and Ray they were nice and did overall a great job I highly recommend checking the store out you wont be disappointed I will definitely! Come back and suggest to friends.
So I went to get a 360system and when buying it I told them it may not be what I needed so they told me don’t worry you can bring it back within 30 days with receipt to get your money back. Well that was not the situation. because it was not broken I get snubbed. Should I have just broken it to get my money back? this is just really disappointing to be lied to at purchase. Staff was friendly but no way can that make me overlook that I am out 60 bucks. That’s why 2 star not 1.
I have never written a review before for anything but the experience I just had with this company really just wow’d me!! I had brought a full reusable bag of dvds about a month ago, never received a phone call from them so went back up there 2 weeks later to find out what went wrong, they called the district manager and took my name and # again and said they will look for them and give me a call back. Never did.. so I went up there today and asked about them again and the lady was very rude and un professional, and informed me that there’re is nothing they can do, and went as far as to say “well why would u wait so long to come back in” I suggested for them to check the security footage if my statement is not being believable and her reply is “ I’m not going to do that, straight up, that would take me too long“ I always take my son up here and with the kind of rude and disrespectful customer service I just received I never will again! I have been in customer service for 20 years and with the same company for over 7 years now and have never once talked to a customer like that.
Store is pretty good, and all, nice old games for reasonable prices, but, the return policy is a complete joke, unless your product is damage or otherwise defective, they wont do anything, even if its within a few hours. And even if its defective or broken, they will not give cash back
Always very helpful, and friendly! Will give you decent money for your used movies, and games. Older movies arent worth selling here though as you will make more at a pawn shop getting 50 cents-1 dollar then what they offer in 35 cents! Thats my only complaint. Overall good place to give a try
This was the first time I had gone into this store and I had some great laughs the staff is super awesome even at busy times cause it was busy when I went in. I LOVE THIS STORE cant believe Ive lived here for 6 years and never been there. Awesome amazing staff and great personalities that come with the experience.
Better than Game Stop. Here is why. They arent pushing you to buy anything. They dont follow you around the store asking if you need help finding anything, over, and over. They give better trade value than Game Stop. They have a better used collection. They have a huge back stock of older consoles, controllers, cables, accessories. They take in everything for trade from cell phones, ipads, tablets, consoles, games.
Great selection of older video game systems. Great selection of older video game controllers and accessories. Pretty good selection of video games for most systems. Prices could be better. Staff is always polite and knowledgeable.
I live in Cleburne, and went to the GE there last night. I had a horrible experience with that location. You’ll see the explanation on that store under their Google Review. However, I came to this one in Burleson today. I explained what happened, and Andrew was very sympathetic, and he made it right!! I would HIGHLY recommend going to this Game Exchange, and will drive all the way to Burleson for GE from now on! Big shout out to Andrew!!! Very please with the customer service! If I could give more than 5 stars, I would!
I purchased 3blue rays, each was suppose to have a blueray, dvd, and obviously unusable digital download... they only gave me bluerays and when i asked for the dvds they said thats not included, even tho the cost is the same anywhere ealse. Had i known that i never would have gone there. Total rip off and prices are better at MTC. Next time i will drive to a reputable company and get what i pay for.
Called today to see how much I could get for my 2nd gen iron man vr bundle and they offered 50 bucks lol.
Its average, I wanted to buy a copy of a certain movie but apparently they didnt have it in stock despite having multiple cases on display so they insisted on trying to sale me the 3D version of the movie when I repeatedly told the guy my stuff isnt 3D compatible. Just say you dont have something in stock instead of trying to give me something else
I bought an iPod from here. $100+.An hour after buying it i called Them and informed that that it did not work correctly. Was slow and stayed charged no longer than 10 minutes.They told me there wasn’t anything they could do. I’ve been a loyal customer for years and they just lost my business for sure. Do not buy electronics from this place!!! This isn’t the first time I’ve bought a game system that hasn’t worked correctly. I decided To give them another try and it blew up in my face. Now my kid doesn’t have an iPod and I’m out over $100.
The workers at Game Xchange really go out of their way to make your experience there a good one. My 6 year old son saved up his own money to buy a XBOX 360 last Christmas, and he bought 5 games go with it, 3 of which wouldnt play when we got home. They profusely apologized and said they should have cleaned them (turned out the employee who helped us was new/seasonal and forgot). We went back and they cleaned all the scratches off, plus gave my son an extra game of his choice for free to make it up. All the games worked perfect after that! Every time my son has saved up money, he wants to make a trip to Game Xchange, and we are never disappointed. The employees are wonderful and extremely helpful and friendly to my kiddo and myself. They have a great game selection, as well as systems, accessories, unique gaming toys, and also DVDs. I highly recommend them over GameStop, as their prices and customer service are much better!
Very nice selections! Prices are competitive but it’s great to have a variety! Great customer service. Organized and well maintained place! Wish I had more consoles to play more games.
Worst exchange I have ever had! If I could rate them zero stars I would! If you trade in a brand new PS4 game they will only give you less then a dollar, less then 50 cents! DONT COME HERE! You can go to game stop and trade in there, and wont rip you off!!!
Great store with tons of games from almost every console. Super friendly staff!
These guys are awesome! I would completely stop going to GameStop if it wasnt for preordering new games. I love coming here and finding some of the classics. I recently purchased the Spyro series here. The staff is really respectful, helpful, knowledgeable, and fun to talk to. I really havent had any issues here. To be honest, I randomly come here to fill up my collection of games. They have even called other locations for me in the past to help me find older games.
Very rude employee she said she would not buy any of the games that I had brought in most of which were in immaculate condition. Went to an alternative option to sell my games and probably made a better profit. Game xchange will no longer get my business.
They have discounted games and consoles. Plus there are games for the older consoles and movies and TV shows. The service is amazing. So in all, this store is better than any GameStop I have ever been to.
Always clean, good music plays not too loud but not too soft. The sales associates are on point and then some with their information n hold great convo. I highly recommend gamers to go there they have it all from atari to new system games and equipment. And movies galore. Best thing is you BUY TWO GET ONE FREE GAMES OR MOVIES! And the price is so fair youll never want to go anywhere else. Enougj said :)
Excellent place for video games. They got every kind imaginable. Great staff that will answer any questions for non tech savy grownups. They pretty much get all my business.
Great selection of pre-owned games, consoles, controllers, and movies though its a bit pricey for pre-owned content
Tried selling my PS4 here and the guy says he couldn’t turn it on automatically claims my power button is broken, but when I plug it in it turns on no problem. The employees here are a complete joke trying to argue with me on the phone saying my power button was broke when it was not in fact not.
Some games purchased the first time didnt work and had to be exchanged or buffed. So made a second unnecessary trip all the way up there to fix the problems that if the clerk was paying attention the first time wouldnt have had to make. Its an hour drive to the closest game exchange.
Under no circumstance will me or my family be back to this location! While trading in games, before the transaction was completed, we discovered that two of the games would only give us less than a dollar. At that point it was decided that we would keep those games and only trade in the others. No sense in trading in one game, much less two, for less than $1! We were told no, the transaction was complete. We had not signed the receipt for the trade so no it was not complete. When Sonya asked for the manager, Areyeha, to help we were again told that no the transaction was completed. Again we explained that no it wasnt, no signatures means no deal. The conversation became heated and when we decided to take the games and leave we were THREATENED with a report being filed. Absolutely absurd!! All over a total of a $24 transaction (if we had left everything).
Better than Game Stop? Yeah right!They essentially follow the same guidelines as Game Stop. I stopped going to Game Stop after I discovered that they are a rip off, so I chose to check out Game X Change, well, after bring in some games and having them price them, I thought I had walked into a Game Stop. Offering me far less than HALF of what the games are worth, so I ask, how is Game X Change any better than Game Stop when it comes to selling games to them?A bit of a heads up, if you go in there to buy or sell games/movies, you will usually wait in line while the emo/hipster things behind the counter take forever to recognize that you are standing in line, even when nobody is in the store!Dont take my word, go into the store and find out.Good luck.
Love this place. No BS like game stop. Highly knowledgeable and very friendly, this is my go to game store. Not to mention they now buy and sell trading cards and, soon, comics, manga, and Funko/Pop figures.
This is a very cool used game store, feels much nicer than going to a GameStop in all honesty. The employees there were also very nice! Cash for games is decent as well~
I usually always find what Im looking for here. If the GameStops in Cleburne and Burleson dont carry an item Im looking to add to the collection, one of the GameXchanges will usually have it in stock. The associates are also friendly and helpful at both locations. The only downside I have with the company is their website. As far as online shopping goes, its a failure. Cant peruse stock, order online or order for pickup later. But hey, want to know where the next 3 stores are opening in the world?! Its got you covered!
Great place to buy used games and accessories. The staff is always friendly and knowledgeable and if they dont know the answers to your questions. They will find it out for you.
Would definitly recommend to anyone looking for retro games (gameboys, ds, xbox 360 etc.) These guys have all systems and even random parts to fix yours if you want to diy. Staff Is very helpful and knowlegeable
Horrible customer service! Manager is very degrading and hateful. They not follow their return/exchange policy. The customer service help never returns calls or emails. Got a broken product and they refused to exchange or refund on a $200 console.
Great local game and movie resale shop. Prices are very competitive, staff is great, and they guarantee all purchases so if you have any trouble, they will swap it out no problem.
Burleson Local Reviewer -This is a great place to find retro video games and systems if you cant find what you want at Gamestop. They also have an amazing selection of used DVDs and Blu-Rays, which makes it possibly the best place in town to find movies at a discount. There is quite possibly no movie you cant find in their selection.
Great staff very friendly and helpful.
Great people there (including the other clientele). The store was organized and clean.
Prices are a bit high compared to Gamestop, but they tend to offer more store credit on trade in and carry games for older systems.
Over priced on certain things wheat gets me is if you sell something they offer you in store credit or less then what they offered you for it if you choose the cash option
Awful place to purchase games. Everything is overpriced, and my friend has had bought so many games that didnt work. Plus, the employees are terrible and are not helpful at all. There was one helpful employee, but he apparently got fired for some unknown reason.
Great prices, knowledgeable and kind sales associates, good quality products with a warranty to back them up. I have never purchased anything from the Game X Change I had to return.
Nice manager (Andrew I think) that made sure I understood the good policies they have and kindly buffed out the scratches on an older game I was buying
Ive been shopping there for almost 4 years when I want buy movies or games, also customer is very good they will greet you as you walk in.
Resale shop for basically every game console that has been produced since the NES. Also, many DVDs and Blu-days. The staff is always friendly and knowledgeable.
Great selection of retro-to-current video games, as well as a huge selection of dvds. If theres a unique game or old movie youre looking for, this would be a good place to start.
I dont like how reserved the staff is they need to engage better its like comic book store they dont want you to buy anything not 100% but u get the idea dont get me wrong you can buy anything but the attitude felt like that i think im going to apply and see if i can do better even if i dont get hired i hope changes are made cause the industry is dying game exchange is a cornerstone to the industry and it needs to amp up the game of business and sales and customerexperince get pumped not depressed quiet cliquey thank to who ever reads this
The exchange rates are very low however the staff is always friendly and that is the only reason they get 3 stars
Friendly service, way better than gamestop. I am so glad they started selling gundam models, I bought 2
Cheap cheap cheap the buy like the old justice league and the pokemon stuff like that but they pay u nothing for them then turn around and sell them for 200
Large selection of gaming merchandise. Helpful staff. Favorite place to buy games.
Sold me a 360 control that was not complete and did nothing to make it right because I did not have the receipt. If you shop here make sure you get everything that is supposed to be there cause they dont check
Great place i highly recommend it if yer going to buy or sell any games or gaming systems!
I cant say enough good things about this place. The staff is stellar. The selection of games is exquisite! If you go here and dont find your game, youre not looking! Love this place!
Great place, lots of inventory, friendly service, fantastic deals and prices. Way better trade in credit than gamestop.
They gave videos & games & Good variety of selections of BOTH. Most r priced at $5 U buy 2 & get 1 Free(videos)
Plenty of video games, DVDs to buy. Get more $$ for used stuff than the other outlets . Definitely going back.
Had a blast re living old video games. People who work in there are awesome. Enjoyed our vist there :)
Went to buy a game did not work. Exchanged it for another copy still did not work. Do not recommend this place, they will rip you off and steal your money.
Even though they didnt have what I wanted. I still love this place.
Price was good, would have been a 5 star had the clerk not walked by and sprayed glade! Thanks but I didnt need to eat your room deodorizer!
My daughters favorite store..they enjoy going thru the shelves looking for games for their XBOX 360..XBOX ONE..Nintendo XL 3DS games..they sell new and used games..exchanging in used ones for credit towards new ones..they have new consoles..used iPods..tablets..novelties items from games..movies.very nice staff who helps you find things and answer questions from ppl(like me) who arent knowledgeable at all about games..
Very friendly staff. Found everything was looking for
Best place to sell your movies and games for sure. Good deals on buying movies too.
Staff of very friendly and polite, they know their job very well ( they was very helpful ).Store very clean, plenty of parking spaceGreat location.
Great place to get older gaming systems and old games at a fair price also give good credit or cash back for your old items or systems u dont use anymore also a really friendly staff.
This chain is awesome. I have always enjoyed my experiences here. Friendly staff that is also knowledgeable about the range of different products.
Was cool, thought it would only be games. Boy, was I wrong. They have videos and Manga books, as well as games and consoles
Great place for gamers great deals & great prices I think that they are even better than game stop go check them out for great deals and also great deals on movies
This place is the best to shop for games, movies, accessories and electronic devices.. great customer service friendly employees overall best in my experience
Huge selection of games and movies. Great prices! They also have consoles and accessories.
Love the selection of classic games as well as the movies. I got a great cash price on some games I sold to them.
I bought a apple watch from them and it was broke angle the manager there is horrible and should be fired.
Amazing staff, amazing selection, amazing prices. So much better than Game Stop.
It was right before they closed, and you could tell they were ready to go home. Nonetheless, they were very friendly and professional.
Always fun looking around the store. I always find something to buy.
Staff is super friendly and helpful. They are have a pretty decent selection of movies and games.
A+ customer service and product knowledge. I feel safer releasing my kids than in more mainstream spots.
Cool place they mainly have older games for ps2 and stuff a few for the other systems
Great place to exchange games and accessories. Gaming systems all the way back. Very knowledgeable staff.
They have the best deals they have games that would be like 50 bucks but at the price of like 20
Everyone is really nice, we asked a lot of questions and they were very calm towards my son. I would definitely go back.
The Best place to go for games and movies. the people who work there are awsome at what they do and really have good insight on what games and movies are good . Its the only place I go .
Great prices, friendly staff! I take my young boys to pick out Skylanders most every weekend.
Very friendly and a great place to buy used games😁
Best prices Ive found on retro games in DFW. Selection isnt bad either. Also great staff
Far better selection, service and prices than any other entertainment outlet Ive been to in recent memory.
Good gaming and DVD selection. The employees were nice and helpful
I enjoy the deals I find here, but rarely have a decent interaction with the employees.
Good selection in games for almost all consoles but an even better selection in movies. Nice people too.
This store offers a majority of new and old games and consoles. Love it.
Best Game x change location Ive been to so far. Honest people and great prices.
The girl in there was so nice and helpful she really made me feel welcome.
Better Than Gamestop, I stopped going to GS and will continue to go to Game Exchange.
Great service, they have a wide variety of video games and even movies.
Absolutely awful. Was sold faulty equipment TWICE. the customer service is Absolutely horrible. Do not waste your time here
Usually love this place. Employee we encountered today was extremely unfriendly and seemed like he didnt want to be there.
Great staff offering great advice, even at the cost of a sale, they wanted their customers to leave happy and satisfied before making a buck
Be aware they will not give refunds for anything purchased, rather they mandate in store credit only, even when you just purchased the item twenty minutes prior.
Great prices and youll pretty much find all your old school gameing needs here.
Great customer service
Relatively good prices, but the same trade-in values as gamestop.
You may find some hidden treasures here. Was able to snag a gameboy micro and a game shark too!
Pretty cool store. Awesome video game soundtrack playing in the background
Great place to buy games and movies and stuff
Theyre really great. Im just upset they dont sell Jeff Dunham. 😔
This place is awesome, so many games and movies. I will definitely be going back
Great employees and love the prices they work with you!!! Also great movie deals!
Best place around. Surprised people still go to gamestop
The air conditioning was not working. Employees had a good attitude but it was way too hot in there!
Great place to buy or sell used DVDs & Video Games.
They actually buy your used games and consoles, they dont steal them like gamestop.
They give good prices on the stuff that they are buying back from you with their credit but theyre really stingy when it comes down to the cash I think they could be a little bit better
Great atmosphere, great prices, highest exchange rate and great staff with excellent customer service
Always had a great selection of older games and consoles.
Knowledgeable employee and great service for a long line of people waiting
The manager girl working 10-7-19 knows nothing about what shes talking about , has no idea what shes doing and is rude.
The staff is always friendly and ready to help with anything you need.
Reasonable prices on old games and very nice employees.
Good selection and decent staff helpful as well as fair on trade in and sales
These guys are literally the best. Personalized service, and they never make you feel like youre bothering them.
Good deals and good service. Always find a hidden gem or two :)
Under new management ! New manager is a complete D ! Time to find a new retro shop!
Recieved excellent service and wide variety of games to choose from!
They had game my daughter wanted for hee birthday
Great selection and prices staff is alway helpful.
Nice store, friendly staff. Only complaint would have to be this employee named Coy.
Great place to go look around. They have a lot of stuff.
Great deals on games, great customer service!
Great games at a great price.
Game xchange has the best customer service ever
So much selection. Nicely organized
Poor customer service and products sold in bad shape and you try to take a product back with a receipt they refuse to exchange or give you a full refund and they are rude
Trade in value prices are way better that gamestop
I don’t understand why they have to be rude to costumers
Great used game store, stop going to game stop!
Truly great atmosphere knowledgeable crew and far out great peeps
Friendly staff. You can always find neat things here .
Good place to get games and movies .
Great selection of old and new
Super helpful staff and unbeatable prices!
Love the employees. So friendly and helpful.
Go to place for gaming needs, gamestop doesnt compare!
Super friendly crew with an unbelievable amount of inventory.
The employees are great and the place has great prices.
Wasnt a fan. I would rather go to game stop
Super cool employees and good deals!
Good prices but employee not customer friendly
Hooked me up on a trade in. Good ppl
Great place to Exchange any games
Tons of games good prices.
Fun and friendly staff
Friendly staff. Decent prices
Way better than gamestop
Its a video game store that sells newer systems and older systems and games
Bailey was awesome great customer service!
They have a lot to choose from but people behind counter are dumb
Friendly staff always happy to answer questions.
They have video games and DVDs for cheep
Better than GameStop!
Still as great as the last time you asked Google...
I has some of the best people working in there
Good selection at fair prices.
Good people here, very helpful.
Best game and movie shop
Good variety of games and movies
Great stuff helpful people
Cool! Fair exchange rates.
Very nice people and its clean
Not as great as the Cleburne and waxahachie location.
Better than GameStop
Good stuff small selection
Huge selection of games and movies
Great prices and great staff@
Staff were very helpful and quick
Attendandts are always friendly here.
Huge selection of games and movies
Great place for game to find
Always super helpful and courteous
It was dope, like always. #doitdifferent
Great deals on exchanges
Excellent place friendly people
All Good
Hard to find movies and games!
Total reviews rating 4.3
199 Reviews for Game X Change Burleson 2023:
Review №1
2022-06-12Have been searching for a Nintendo GameCube for my collection and they had one for $59. Was waiting to pay but kids running the store were more concerned about their social media, but what should I expect from employees making minimum wage. I was telling employee that I would also need to get a memory card, unfortunately I realized halfway through my request he never looked up from his phone so I walked out empty handed.
Review №2
2022-07-02This place is very good. Nice staff. Good prices on games and other stuff. Highly recommend this place for sure.
Review №3
2022-02-12Great store. Great management. Friendly staff. Reasonable prices.I had an issue that was resolved no questions asked. I will literally drive across the metroplex to buy my games here. I always look forward to coming to this shop.
Review №4
2022-04-10This is my first visit here but it definitely wont be my last! A much larger and better selection than Game Stop and the staff is great!
Review №5
2022-05-25The best selection for anything. Games, movies, anime, collectables. New or old school. Id much rather go here than GameStop. 10/10
Review №6
2022-02-02I didnt buy anything because this was my first time seeing this store, but its literally so cool, they have a wide range of things from pop collectors and comics to guitars and video games. Ill definitely have to come back!!
Review №7
2021-10-30Great little place filled with all sorts of video games from all generations, DVDs and blu-rays. They have a section in the back with table top games with a pretty decent selection. Staff is knowledgeable and kind. Cool place to check out!
Review №8
2021-04-15I always loved this place. They offer fair prices for my games and they always have awesome Japanese candy and drinks. I was slightly annoyed that I had to pay full retail for a used copy of Xenoblade, but I guess that isnt a huge deal. I couldnt really find it anywhere else.
Review №9
2022-02-21I absolutely love this place! I love the variety between Pokémon cards, old/new consoles and everything in between!
Review №10
2021-03-27I love this store. Its the place to get retro consoles and games, old and new manga for different ages, collectable figurines. Or just some movies. They even have interesting collectors items pass through sometimes. The items are not marked up much.