Garage Guys Automotive in Richmond
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Richmond, Fort Bend County, Texas, US
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Site: http://www.garageguysautomotive....
- Monday:7:30AM–6PM
- Tuesday:7:30AM–6PM
- Wednesday:7:30AM–6PM
- Thursday:7:30AM–6PM
- Friday:7:30AM–6PM
- Saturday:Closed
- Sunday:Closed
So i took my 2000 ford exploder into shop for rear main seal oil leak. Its a big job that involves removing the transmission. I was very satisfied with the price (competitive price) and being a mechanic myself i knew what all would be involved. They did the job exactly the way i would have done it. They took pics and showed me what all else they found! THIS was the part i liked they didnt just say “oh well you have this and that wrong” in order to get more money out of me they actually showed me all the things they found with pics as proof! I know how most shops operate and the lengths they will go through to milk more money out of you. These guys dont play those games they did only the work i wanted done and the price reflects that. They stayed in touch and let me know the progress. I got a good vibe from these guys and good quality work! I will for sure be a returning customer Thanks guys -johnny k
Having some codes popping up with engine light on, transmission shifting funny. Took the truck to Garage Guys to run a check on the codes. They determined that the fuel filter housing was wicking fuel into the wiring harness causing the codes to pop up. Hmm, I agreed to have the fuel filter case replaced. Picked up the truck late on Friday, paid $1600. for the repair that had nothing to do with the codes or transmission shifting funny. CalledGarage Guys only to find Sandy was out of town for a week. I took the truck over to another repair shop in Richmond and found that the codes directly went to transmission and needed transmission repair. After the transmission was repaired it shifts fine and codes are reset. Could have used that $1600. for the transmission repair! Very expensive guess work, I would not recommend Garage Guys .
I want to start off saying the staff is friendly, however, I was disappointed with the pricing. I received a coupon in the mail for a 44$ Synthetic oil change and ended up paying 94$ and that was with a discount ( it would’ve been 119$) due to my tank needing 7qts instead of 5qts. The coupon did read up to 5qts and I probably should’ve asked what my tank needed and how that would defer in price but I assumed someone upfront and honest would let me know if there was a big change in price.Their flyer says “all prices must be approved by you before any work is done” but I wasn’t told about any price change therefore I thought it would be the coupon price of 44$ or CLOSE to it.Will continue to go to Infiniti or Brake Check.
Ive never been to a shop with such a high level of care and attention to customers and the vehicles they work on. The detail that really floored me was their Comprehensive Multi Point Inspection! The Digital inspection is a thorough report, full of pictures sent to your phone that can be checked online so you can see what the tech sees. Having a service like this available for customers truly shows how much care and effort they really put into their work. Ive never felt comfortable leaving my car at a shop and Im happy to say that this is the first one where I am. The staff is always extremely friendly and welcoming. I usually have a cup of joe when Im hanging out in the lounge and watchin Netflix on the TV. I HIGHLY recommend this place to anyone in need of a good shop. Id give more stars if I could!
The Garage Guys did great in helping me find out my problem on my vehicle. My vehicle kept dying out when I came to a stop come to find out my transmission was very low on fluid . I am glad I took my vehicle in cause otherwise my transmission my have been damage worse. Sandy kept me informed as he try to rule out any other problems. Thanks , love doing business with y’all. Susan
Garage guys are true experts in automotive care and truly take care of your car like it’s their own. I brought my 07 suburban to have a starter installed a day before driving out to cali on a 12 day trip. I also had issues with my BCM before (i did not know at the time that it was the BCM) but the vehicle was working so i left it alone for a couple of years or so. Well sure enough when they installed the starter the issue came back. Sandy and the guys did not let that stop them from finishing that day; they worked hard, diagnosed the issue as being the BCM and installed it and programmed it the same day. I am literally sitting in a new mexico restaurant right now typing this review and i tell ya the burban starts up and drives like a dream! I can’t thank the guys enough for taking care of my suv always!
I came to this mechanic shop and let me tell you the service as well as customer support and detailed information goes hand and hand with there performance to getting ur vehicle back on the road in no time they really took care of me made me feel at ease seeing how experienced there staff truely was great place i highly recommend this mechanic shop
I found Garage Guys after a quick Google search, and couldnt be more pleased with their service. Lee kept me appraised of the pending work, called me when he said he would, provided a detailed assessment of what needed to be done, and finished the job efficiently and on schedule. The customer service is top notch and I highly recommend Garage Guys. They will be my auto repair shop going forward.
I rarely write this long of a review, unless on occasion the business really deserves and .. and this one does! I found Garage guys through a recommendation from a co-worker years ago after another repair shop couldnt fix a problem. The owner Sandy, was able to diagnose my problem within minutes. I have trusted them to work on my three of my familys cars since then. FYI, although I live closer now I used to drive 40 minutes from the Galleria area to Rosenberg to have them work on my car because I trust their ability to find what needs to be fixed and to fix it right. Ive recommended them to my family and co-workers, and I regularly hear back that they took good care of them. Heres why I rate them so high:1) Diagnosing problems. I have had some older high mileage cars that Ive taken to Garage guys. They all typically have more than one thing going on with them when I bring them in and Garage guys. They are able to make great recommendations on what REALLY needs to get fixed and what I might be able to wait on which if you have several things going on like I do which I really appreciate. In my case I was trying to squeeze out a few more months of life out of an old car and I just needed enough to keep it drivable and safe and they did that for me. If you know a little bit about cars you can probably quickly tell from talking to them they are on the level and very honest about what needs to be done and make solid recommendations on service.2) Honesty - They dont give a hard sale and dont push unneeded repairs or even cost effective repairs. There arent any surprises about costs and the work is done the right way.3) Quality of work. I havent had any issues with any of the work on the three cars I have taken to Garage guys. I can say that they do follow up with email and sometimes text to make sure the job was done right.4) CostThe cost of work is fair, lower than dealership costs, and probably on about level with independent shops but the do offer coupons on their website, they dont hit you with surprise charges or unperformed workand they get the job done right so when you factor that in I would say they are a great value on cost.5) Professional and Customer DrivenSince Ive started taking my car there they have continued to grow the business. You can tell there is pride in the business and their job. You get the feeling that they are trying to do a good job and I think it shows through the service. Also the extent in which they reach out to customers and get feedback lets you know they really care. And its not just all talk -- I had one coworker that I referred have an issue creep back after a repair and he told me garage guys took care of the problem at their expense.
Garage guys have been my go-to car repair shop for a few years now. Sandy is always honest and upfront about the repairs needed and the costs are competitive. Also, the full reported vehicle health is comprehensive and helps you truly understand where your car is at health wise. I would definitely recommend.
I’ve been using them for over two years now and their service is impeccable. They are always very thorough and very professional when dealing with my vehicles and very friendly and welcoming every time I come to the shop. I wouldn’t trade them for anything and I’m so glad to have them!!!!
While my wife has used Garage Guys before, Ive never taken my car there. I couldnt recommend them MORE HIGHLY. Sandy and I spoke the day before concerning everything I wanted worked on. Then he called me the day of the repairs and told me he was sending an estimate along with pictures showing the work to be that was to be done. There were no surprises or pressure to do anything unnecessary and as to the repairs themselves - top notch. Im a fan and now a loyal customer.
Love going to this family owned auto shop! Always super friendly and professional. They are open and honest with you on what needs to be repaired ASAP and what has a little bit longer till it needs to be addressed. Especially as a female this is a major selling point for me, it feels like every time I have gone to other auto shops they are telling me that everything needs to be fixed ASAP.Have been using them for all of our families vehicles for almost 3 years since we moved to this area.If you have a car issue that will take a few hours, they are very hospitable by taking you home and picking you back up when your vehicle repairs are finished.Highly recommend 👍
We are recommending Garage Guys, they were very honest and told us what we urgently had to take care of to be safe on the road. I asked for a road trip inspection, I was told what was urgent, and decided to go ahead and replace the suspension, break fluid, and transmission fluid. The vehicle sounds very smooth, no shaking compared to before. And they have financing. Definitely good work done here.
I went to Garage guys for the first time this week. I needed a wheel alignment and while there they noticed I needed new shocks and I needed an inspection done as well. They took care of all of it and my vehicle is driving much better. I am very happy I went here and will be back if I need anything more done to my Tahoe in the future. I trust these guys they were very professional and showed great customer service. I highly recommend them. Five stars from me!
I go to Garage Guys on Petra Lane every and ANY time my car needs maintenance. I ran over something metal in the middle of the highway and I took my car to them and they fixed it to where my car was working as if I had never ran over anything lol. I also go to them for regular things like oil changes and inspections and they always do everything in a timely manner and are very informative and professional. I 100% recommend going to them they are the only trustworthy car shop in the Rosenberg area.
These guys are amazing!!! They picked up my car from work and they do phenomenal work. They are honest with great prices. This time I took my car in for an oil change and asked if they could take a look at my tire because I accidentally ran over a huge rock on the freeway. They only charged me for an oil change and told me I have a bubble my tire which needs replacing. I love the Garage Guys and Im thankful I found mechanics I can trust!
The crew at Garage Guys works hard to ensure the best care for our two vehicles. We take our cars into them whenever they have any issues or just need to be serviced. I always trust the advise they give me on my vehicles. They even have gone out of their way to ensure we have our car within a deadline for leaving out of town. Awesome company! Awesome crew!
I received good value & excellent service. I replaced the control arms & ball joints on my 09 Lexus suv and the cost was significantly cheaper than what i would have paid at the dealer. I love that they are local to me & i was allowed to use a loaner while they worked on my vehicle. Staff was professional & friendly. Information was explained to me plainly - no one spoke over my head. Will definitely return and i highly recommend.
Great experience with Garage Guys, very professional, completed the task in a timely manner, will definitely be coming back! I dropped my truck off not knowing what was wrong, they figured it out and fixed it very quickly. Dont hesitate, these guys are the best.Thank you Mr.Sandy and the Garage guys!!
Garage guys is seriously the absolute best car garage around. All the people who work there are literally amazing. Sandy the owner is personable, kind, honest, and just an over all good guy! We will never go anywhere else and would happily send anyone and everyone their way.
Great auto repair experience! Sandy and company always provide honest and reliable service for our vehicles. He goes the extra mile to accommodate our needs. He will “shoot straight” and honestly diagnose the “needs” vs the “good to haves” and let you decide. We will continue to utilize his services!
First visit to this garage and more than exceeded my expectations. Personnel are friendly and service is fast and efficient. I was warmly greeted upon arrival with great service beginning immediately. All work was explained and got to learn something about my truck that I did not know. All cost were explained in detail and all information concerning my front end alignment was presented prior to any work commencing so I was in the loop the entire process. This place may be a little off the beaten path but if you were not happy with the last place you went for automotive service, then let me tell you from my personal experience, you should really consider coming here.
I heard of this shop via many good recommendations on NextDoor. Brought my car in for a basic inspection and oil change, and they converted me into a loyal customer. I interacted with both of the owners while I was there, and theyre both quite nice people. At no point did I feel like I was being sold to as Ive encountered with some nationwide chains Ive been to. They serviced my car incredibly quickly and I was on my way. Ill probably be bringing it back soon for some additional routine maintenance. Highly recommended!
What just happened?? I can’t believe I had the best experience today! From the moment I drove up to the moment I left the parking lot, these guys and gals gave me 100% attention! They listened, they explained, they educated me, and they made me feel like family. I’ve heard about this place awhile back and I thought people were exaggerating how nice these people were, but actions speak louder than words! I am definitely coming back because my truck feels brand new and it’s a 2003! My brakes feel terrific!Ohhh then they left a surprise gift in my gas tank area, which was so kind and thoughtful. These guys really go above and beyond! Thank you again for an outstanding experience. I’ll definitely be coming back! I totally recommend them to everyone!
Thank you guys for servicing my vehicle. From an oil change, tune up, alignment, New routers and brake pads all within 3 months. You guys have made my car feel brand new again. It’s driving much smoother now. I also like that you tell the exact prices up front. You also took me home and picked me up once my car was done. Excellent customer service. 5 ⭐️ ‘s from me. It’s even cooler when they give you candy and when you go pump some gas ⛽️ they leave you a two dollar bill wrapped up in there business card. Nice touch guys! It made me smile. Thanks again. I’ll always come to you for service. 😊
Garage guys did a great job on replacing the AC system in my pick up truck. I was from out of town they got me in a rental and fixed my pick up in a very timely manner and a little ahead of time. will be going to them for future repairs. very professional and knowledgeable staff as well.
Garage Guys have been fixing my Prius since they first opened. They have always been attentive to my concerns and provided great service with fair prices. I can always count on them for a positive outcome in a timely way. I recommend everyone stop by and have them take care of your vehicle.
Its honestly really refreshing when you can find mechanics who treat you like family. They are honest with you and tell you what you really need and what you can wait on. They are very conscientious of their customers. They understand that everyone works hard for their money. Most people dont have all the money in the world to spend. They try to make things work for you to get the best value with them. They want to make sure you have a good safe working car that wont break your bank. That doesnt mean they are the cheapest in town. But in my experience with mechanics, I would rather pay a little more money for someone who you know will actually do the right job and tell you an honest opinion. Thats really hard in this industry. Im never uncomfortable spending the money on an honest business who is trying to do it right.
This was my first time here. I have always taken my car to the dealership for oil changes but was searching for a cheaper option with less wait time. I had a TERRIBLE experience with Christian Brothers so I was hesitant to try someone other than the dealership again but my brother told me about this place and I highly recommend it. The waiting room is very comfortable and the people there are all SUPER friendly. My wait time was a little longer than expected but I didn’t mind because the waiting room was comfortable. Everything went well. I got an oil change and inspection done with zero issues. I will definitely be returning in the future!
Sandy is top notch and they do great work. I was worried about using them at first cause being a young woman I felt like I might get taken advantage of but they made sure I understood everything that needed to be done with my car before doing any work and never pressured me nor my boyfriend to do anything, and now I don’t trust my car to go to any other garage even for an oil change. They have a for like customer here. If you need anything done to your car excluding anything tire related I highly recommend this garage.
Ill just pose the question. How difficult is finding a reputable maintenance shop that you can trust? For me--DIFFICULT. I found Garage Guys online, called and asked some questions, and decided to give them a try. In a few words, I. Was. More. Than. Pleased. The multipoint inspection was top notch and came with a link texted to my phone. The link contained pictures and diagnostic information for every part checked. Sandy checked EVERYTHING I described as an issue and walked me through each one. He never pressured me into fixing a part, and even gave me options--and this is every time Ive taken my Flex over for service. In fact, he finally diagnosed a noise Id been hearing for a while--when no one before him could.So far, Sandy, his techs, and the staff at Garage Guys are professional, transparent, and I believe--honest in their approach--and they are a local family owned business. Combined with these very important characteristics, the worked theyve performed on my vehicle is also top notch. Needless to say, Ive found a doctor for my Flex that I believe I can continue to trust.I highly recommend giving Garage Guys Automotive a try. As long as I am in the area, they are my maintenance shop of choice.
Weve been using the Garage Guys for a couple of years now. A little out of the way, but quality service with quality parts from knowledgeable folks is worth the drive. From the comfortable waiting area to fast check out, all in all, a great experience.Great communication, too, by phone, email and text!
State of the art garage, friendly people, fair prices, zero pressure. They have done 2 alignments for me, including a custom setup on a lowered 26yr old mustang that were spot on. After the 100k mile service on my Durango, its running better than new. I could not recommend them more!
Just got my 4Runner serviced here recently. Very quick and easy process. Would definitely recommend to anyone in the area. They provide all documents and pictures of your vehicle parts that may be a cause for concern in the future so you’re fully aware of everything. Not just garage guys but also great guys.
After some suspension repairs I performed, I came to Garage Guys to get an alignment. They noticed a part that was bad that I didn’t inspect which affects the alignment. Sandy informed me that they couldn’t do the alignment due to this bad part and showed me what they found.If you want integrity and honesty, Garage guys will do you right!Thanks to the crew for a great place!
I have invested A LOT of money in my 2007 Jeep Wrangler turning it into a work of art, literally. I have won numerous car show awards and have been featured in magazine articles. This is my pride and joy and when it needs mechanical work, I wont let anyone but Sandys Garage Guys work on it. When I say they treat my Jeep as if it was their own, Im not exaggerating. The work is matched by the care they take with my Jeep and topped only by the very reasonable prices I pay for those repairs. I wouldnt take my Jeep, or any of my vehicles, anywhere else.
Super fast premium oil change. Staff was extremely knowledgeable and answered my questions after verifying a engine warning light, and was told how to easily fix it. The waiting area was Very Cool and comfortable on a 98 degree plus day. I was in and out in a snap! Definitely recommend for any services and never felt like I was being five dollar-ed to death like at Jiffy Lube. First time I ever enjoyed an oil change! ♡
This place is amazing! I took my car to them after reading the ratings and reviews let me tell you the reviews are definitely on point. The guys at this shop are wonderful they took the time to explain to me what the actual problem was with my car. Come to find out, Toyota had a recall and we qualified. Which is awesome! I never would have know if these guys werent on top of their game. So thankful I found them.
If you want a seamless, honest, and thorough car repair experience then come to Garage Guys. Sandy has been honest with every repair we have required from an inexpensive filter removal, to a costly timing chain replacement, to (kindly) telling me that the rumblings I felt in the transmission were my imagination and no repair was needed. The value of service and the high level of integrity have kept us coming back to Garage Guys. These guys strive to do things right!
Garage Guys are great. The first time I went my car would start sometimes and then again it would not. Found out that Auto Parts (?) did not recommend the correct battery. Have not any problems since.2nd visit, I had an oil change and ended finding out why my power steering kept losing fluid. They will be fixing this problem. My husband and I will be returning for any future problems.
I bought an oil change off of Groupon a few months ago and loved the service I received. The staff is friendly, knowledgeable and honest. As a female in the past I have had mechanics try to up sale me or take advantage of my lack of car knowledge. However at Garage Guys Im never treated that way. They treat you like family. I highly recommend this place to my friends and family and I am highly recommending it to you.
Today was my first time visiting.I went for my oil change. The shop is off the beaten path so dont look for it off a main road. However, it was well worth the trip. Really nice friendly guys. I made an appt and was a little early so I got the chance to witness how they engaged with customers. Friendly and professionally. Sandy and I had a laughing conversation that ended with me knowing I would return. My only suggestion is put a sign on the door that says Slide the door to the right to enter. I like everyone else that visited for the first time pulled to open but for some strange reason they installed pocket doors.Would I recommend? Yes.
I was initially referred to these guys for an alignment on my Charger but never went. Several months later I found them in a web search as a place that services European cars in the Rosenberg area. I just left the shop after my second visit there and both times have come away feeling very comfortable with how I was treated. Sandy is upfront with you on what you need and never tries to sell you on a part or service that is not needed at the time. I would definitely recommend Garage Guys to anyone needing service, whether its an oil change or a repair.
These guys are awesome! I had a great auto shop in Missouri City a few years but when I moved to Rosenberg I had no idea where to go. Accidentally found Garage Guys (recommended by Discount Tire), and discovered that these were the same guys who worked on my car in Missouri City - they had recently left the old shop and opened up their current location. They have always been honest and straight-forward with me. If the car needs work, it really needs it, and sometimes they will tell me not to do work if it isnt necessary.
NEED CAR REPAIRS??? Well, if you havent heard of GARAGE GUYS AUTOMOTIVE youre living on another plant. This place is AWESOME!!!! I totaled my car on Friday-called Sandy (owner) on Saturday morning-he arranged for a tow truck to pickup an old car I had in my driveway way over a year-I had a quote for repairs that afternoon (were talking the same day where do you get that kind of service?) They had it back running Monday afternoon...Jeremy & Sandy were AWESOME extremely knowledgeable, honest, oh!! Did I tell you Im a women & guess what? they didnt take advantage of my lack of knowledge regarding automobiles, they answered all my questions didnt do work that wasnt required & at a reasonable price. SO if you need autocare reach out to these wonderful guys. Believe me!!! they will treat you like family. I cant express my appreciation enough for all the hard work they do to please their customers. Guess what???this was my first time to use their service...I will diffidently return
This shop wanted to charge me over $5000 on electrical repairs. And suggested I replace every wiring harness. I took my Jeep to a different shop that said I do NOT need to replace the wiring harnesses. Just the BCM and repair some wires. They changed me only $1500. With an oil change.
Great guys to deal with! They helped me alot on all my commercial trucks and have done an outstanding job! My 4x4 truck was also recently done by them and got me back on the road in no time ! If you are looking for great service and honest mechanics garage guys is your place !
Great staff. Honest and fair. Had an older vehicle that needed some work and i asked them to check it out and let me know the damage. They called me within an hour of dropping it off to tell me it would be a lot of work and a large bill to fix and older vehicle. Pricing was great but just not worth it for the age of vehicle. They informed me of what was happening and what would likely happen in the future. I will always bring my vehicles to this team.
Oscar was very professional and knowledgeable. Took me in right away, got my oil changed quick, and made only the appropriate suggestions for what my car needed at the time. Will definitely return and would recommend this shop. It might be slightly out of the way, but worth it.
Professionalism and Quality cant be topped. They are true to their profession. My truck needed most of the front suspension replaced. At any other repair shop this would have been a 2-3 day job. GARAGE GUYS AUTOMOTIVE had it repaired and me rolling again in ONE day. Actually, I was rolling by 2 pm. Thank you all for superior customer service.
I was impressed with the customer service. They were knowledgeable and did not try to sell me repairs I did not need. I felt they were trustworthy and will definitely bring my future oil changes and repair needs to Garage Guys. I am new to the area and was hoping to find a mechanic I could trust. I believe I have. I recommend their services.
I simply can not say enough good things about Garage Guys! Truly a great bunch of Guys! Outstanding work, reasonable pricing, all work completed in a timely manner, they make the call to you before they do anything, they are clear about what is wrong and what it will take to fix it.
Really impressed with their service. I hate having to wait. I had an appointment for alignment for 4pm. Got there at 340 and my car was on the alignment rack within 10 mins of me getting there. 430 I was on my way out. Very fair price and clean facility. Thanks Garage Guys!!!
After having good luck getting a fast inspection here by the fellas, I went in to get an oil change at 8am one Saturday before I left for another out of state vacation. The guys had been great, but this big ol chic didnt want to the bothered with me and with not 1 customer there yet or to be seen, she told me that she couldnt get me in, that they were too booked up. On that note, I wouldnt waste another drop of gas going way out of my way to schedule an oil change with them either. She turned me off and I took my happy tail right on back down to Integrity, even of I had to wait longer cuz I bothered driving out to their shop.
What a shame, what a shame. I went to Garage Guys on a neighbors recommendation, He said there was a mechanic name Jeremy there that was real good. So I go there ready to get many things done to my vehicle. When I got there I encountered the first issue. The Large lady behind the counter, was very rude, she also told me Jeremy no longer worked there. She refused to tell me where he went, which I understand because they do not want to loose business to other shops, but at this point I had already decided they where not getting mine. I did my research and found out that not only did Jeremy leave but so did two other employees but I found all of them at a local shop I had heard was good. So I did not put my vehicle in a junkie garage, I took it to an Excellent shop called Auto Care USA on Reading Rd. I finally got to meet Jeremy who treated my like a long time friend. The Manager Luis was awesome, friendly, and made me feel at home. The lobby looked more like I was at a fancy Drs office not a shop. There was many natural plants, and in the waiting room there is couches and a large TV on the wall with Amazon Prime, Netflix, and Hulu to enjoy. Luis introduced me to Jeremy who was very thorough and took me out to the shop and meticulously went through every single recommendation. I also got to meet the other two guys that joined Jeremy in the quest for a better working environment. These very polite gentlemen are Lolo and Josh. I tell you I found my new shop. Auto Care USA will be getting all my business from now on. Well Garage Guys, your lose. You should take some tips from the fabulous crew over at Auto Care USA.
On August 2nd 2019 at around 8am I went to Garage Guys Auto With A Quote from NTB That was over 3000 dollars worth of work and this Big lady in the front told me that i couldnt have my vehicle looked at to see if all repairs were necessary. So i told her thats fine ill take my business some other place. i felt like she was being rude and not professional. I will never go to this place again and would not recommend them to anyone.
These guys were awesome and so helpful! I had a last minute emergency before having to go to a job interview, and they stayed a little late just to help me out by replacing the struts on the front end of my car. They gave me better quality products than NTB quoted me for and at a much cheaper price. I strongly suggest that if you need anything on your car worked on you go see them!
Re: Service Dec. 2018I cannot begin to express my gratitude for the excellent customer service you provided this past week. My VS EOS has 2 very unusual batteries that you discovered last Jan. are only available from a VW dealership. Last Jan. they “died” and I had the VW towed to your garage. The batteries had to be sent from the VW dealership and were wrong when they arrived. This issue was quickly resolved by your great team. The batteries were about $600 and had a 5+ year warranty. Imagine my surprise when the car would not start this past week. I assumed it was another problem and couldn’t possibly be the batteries! And your team was equally surprised. I had conversations with Sandy and Oscar during the course of the 3 days the car was I your shop and was always updated and consulted along the way.Indeed. the batteries were defective! This was determined by the VW dealership when Oscar delivered and waited 2 hours for the outcome and ultimately the 2 new batteries. Fortunately, VW provided two new batteries that Oscar brought back to your shop and they were quickly installed in my car.Now, the most shocking surprise! When I arrived to pick up the car I was simply handed the keys and told it was “ready to go”. I pulled out my credit card and was waiting for the invoice for services provided by your shop. Imagine the shock when I was told there was no charge and the invoice to show the work provided said exactly that! After some discussion with Oscar, I realized that I wasn’t going to convince him that I needed to pay something! Your name “the Good Guys Automotive” is an under statement!
Great Experience.They dont have auto shops like this anymore. These are the kind of guys i want working on my car. They dont BS you and try to sell you on stuff you dont need. They tell you whats wrong with your car and they fix that. They may recommend other things for long term use, but thats strictly up to you whether to take their advice or not. Go in there, ask for Sandy and trust me, you will be glad that you did. Thanks guys for fixing my car and not charging me an arm and leg to do the work.
Total reviews rating 4.8
199 Reviews for Garage Guys Automotive 2023:
Review №1
2022-02-01I read many good reviews about Garage Guys, so I decided to give them a try. I called ahead and talked to Sandy to get an estimate for my 2017 Jeep Wrangler. Sandy was very professional, knowledgeable, and friendly. I thought I had a transmission problem, and after their diagnostics they identified the exact problem, called me to explain the issue and the repair details. The price for the repair was fair and affordable, service was same day, and excellent customer service. These guys take pride in their work, their shop, and their customer service. I’ll definitely be returning. I highly recommend this auto shop!
Review №2
2022-04-20Suspension repair and replacement for lifted 2018 Toyota 4RunnerOscar, Sandy, and the whole crew are an excellent team! They are hard working and very efficient. After discovering the issue with my suspension, Oscar took the time to show me all of the available options with detailed pricing in order to get the job done without having to spend more money than I wanted and as quickly as possible. My car is now running very smoothly. Couldnt be happier with the work!
Review №3
2022-07-06I had a good experience taking my vehicle to Garage Guys. I dropped off my vehicle and I was glad they were able to give me a ride back home. They promptly explained what repairs were needed and the timeframe for the return of vehicle. Pricing was fair and reasonable. Job well done.
Review №4
2022-06-13Sandy at Garage Guys Automotive was very helpful. He walked me through what I needed to get the A/C in our car to function properly. I give them five stars and will be having my auto repairs done with this company for years to come.
Review №5
2022-03-02Sandy and the whole crew are the cream of the crop. I called the shop after having a horrible experience at a dealership. They were able to cut my bill in have of what the dealer wanted to charge and they were able to find the true issue with my truck. I highly recommend you give them a try.
Review №6
2022-03-10Had the best experience with the guys at Garage Guys! They kept me updated on what was going on and we’re very knowledgeable throughout the whole process. I needed a thermostat replacement and they knocked it out for me in a few days after having a terrible experience with my car sitting at a dealership for 2 weeks with no progress. The loaner car they provided me was a huge help, I wouldn’t have been able to get to work otherwise. Now my car is up and running like a dream! I highly recommend!
Review №7
2022-05-09Garage Guys Auto exceeds the type of service you would want when taking your vehicle in for maintenance. Constant communication, no surprises, friendly staff, and of course exceptional work done on my vehicle. I definitely recommend Garage Guys, and Ill definitely be returning for future maintenance.
Review №8
2022-06-22These guys are the BEST!!...Service is top notched!Identifying the issues and fixing them was all I could ask for and they hit the mark.Oscar was friendly and very helpful.They will work on all my cars moving forward.BTW...the expedition rides like a champ! I got a speeding ticket to prove it...hahaThanks to the whole team.James Parish
Review №9
2022-06-30It is a great place to go if you need a mechanic shop. These guys recently did an oil changes and some other previous work on my vehicles and I’m very satisfied with their work. Would recommend if anyone needed a place to go to.
Review №10
2022-06-14Talk about 5 star service. Quick, fast, informative, professional.Sandy is superior in his customer service. He will honestly & supportively explain the findings and condition of your vehicle to help you navigate the next steps of car maintenance. Will recommend.