In-store pick-up
Yes
Goodyear Auto Service in Belton
Categories
Location on the map
Belton, Bell County, Texas, US
Service options
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 254-939-3285
Site: https://www.goodyearautoservice....
Site: https://www.goodyearautoservice....
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:8AM–5PM
Goodyear Auto Service in other cities:
Comments (119)
The Team at Belton Goodyear has been superb over the last six years. I can’t imagine receiving better customer service than from these folks.
Very friendly, honest & professional staff. I called to check on the price for replacing the front brake pads and rotors on a 2013 BMW. I made an appointment for 7 am the next day when they opened. Arrived at my appointment time & my vehicle was immediately being worked on since the parts were ordered the day before. Waiting area is very clean and comfortable. Large screen TV, kid’s table & chairs, usb charging area, free coffee and bottled water. The price was the same as quoted the day before. They didn’t try to pressure me to get any add on services. I saved more than 50% by having my brakes and rotors replaced here versus the BMW dealership. I will definitely bring my vehicles here for maintenance. I do recommend an appointment if you want prompt service.
Too my truck here and they were prompt at getting my brakes done worked me in even though they were busy with no complaints, Very professional and felt good about my decision once I drove off. Thank you again.Bobby C.
Had my car towed to this location after a popped tire. Everyone was super helpful and knowledgeable about what I needed to get me back on the road quickly. Javier was especially friendly and made the experience a lot less stressful. Overall, great place. New tire and TPMS sensor took less than 45 minutes!
Manager? Amazing. Business atmosphere? Awesome. 10/10 would recommend. He was very quick to put together a quote that was extremely doable. He helped us with the pricing and showed us exactly what was wrong with the car.Much better than the first place we took my car too. Highly recommend
I had stopped in Rising Star and a place OVER inflated my tires!! The people at Goodyear were super nice and fixed the problem in minutes!! I really appreciated the service!!!
Don’t come here. Garbage customer service. Unprofessional, nasty desk manager. I’d total my car before ever taking it here again.
They did a good Job but the tire was very pricey but I didnt have any other choice than to get a new tire cause my tire from my vehicle had a big long nail and ruined my tire. They couldnt fix it so it was ruined lol. So yeah! 😁☺️🤨🤔
I love Goodyear in Belton! They have helped me loads while I was in my junker Saturn Aura and have kept helping me in my new Dodge Journey! They are eager to help and explain what is needing done and why! I absolutely dont do anywhere else unless the issue has to be dealt with by the dealer (gross) or if it is super complicated (had a severe wiring issue while I had the Saturn, they admitted they didnt have the expertise instead of over charging me and then saying that). I know they have changed staff a little bit but it overall still seems like a great and wonderful team! Thank you guys so much for the help over the years and many more to come!
The employees helped us as much as they could but we had a 4 day wait until our vehicle could be serviced, so went to a different shop.
Great place to go and get your brakes done. They did an awesome job on my vehicle.
Made an appointment for 8:00 this morning. And got there and got right in... The man at the front explained to me the things that they could not do and why. And also gave me the option of what I wanted to proceed with. He also took into account the amount of time I had to spend, so recommended the thing that would help the most.
Had a great experience here, they helped me with an issue caused by another tire shop. Very clean, and I liked that the staff didnt try to sell me a bunch of stuff I didnt need.
Quality work and reasonable prices. Ive used the Belton location for a few years now on three different vehicles. When it comes to quality customer service Marc is top notch. Check them out.
WOW!! Very pleased with the service provide. Went in not knowing what was going on with my tire after a THOROUGH investigation they found a small lump on my tire thread that was causing wobbling imbalance to my car.Greg and his staff were very POLITE and DETAILED and a +The establishment is Well kept . I will get all my services done here from now on!Great job Guys!
Excellent service and reasonable prices - what more could you ask? Make this your go-to place for auto repairs.
Upfront and honest. Quick service without a line. It’s in a convenient place with a clean waiting room.
Great service, very fast, and they accommodated my busy schedule. They take great care of service members. Definitely my new go to place for service.
I went for a free brake inspection, I was told the brakes are fine also checked one other concern. Very honest and professional service, I find is missing at many places.these days. Very pleasant experience, I am glad I stopped here. From the people in the front to the technicians very friendly and helpful explaining everything. Top notch in my book!
I have visited this location many times- I have always had a good experience and gotten great customer service from everyone. I would highly recommend it!
I always go to this location for my oil changes because I know these guys are going to take care of me and my car. They let you know what other issues they found and how much it would cost for them to make the repairs, but they never intimidate or try to force you to say yes as some of these other Google reviews say. These guys are all honest and fair. They do good work and they are friendly.
This place was great. Had my 2009 dodge mixed air actuator swapped out and fixed very quickly. Great work and great customer service!! Highly recommend. Ask for James Sexton.
Great service. Wouldn’t take my car anywhere else!
I have been visiting this store since they opened even though it isnt the closest location to my home. I receive excellent service and a friendly welcome each time i arrive. They know me and my vehicle which just turned 300K miles. Greg and Marc are always helpful and polite. The service guys get me in and out as quickly as possible and always stop to say hello. Vehicle repairs are never pleasant and often costly but I trust this facilty and staff and would recommend them to friends (and have many times).
Needed an oil change for my truck. The people at this Goodyear were fast, courteous, efficient and it was a good price. They were able to do my truck while I waited with no appointment also got my tires rotated with no additional charge. Ill be using them again. Recommended!
We paid for a valve stem to be fixed, but we had to have two valve stems fixed instead. They checked all tires and made sure everything was working okay. Marc was really helpful and I’m glad we were able to get in and out pretty quick
Greg & his team are great. Always get great service here. Especially with my frequent flat tires from driving on a lot of gravel roads.
Originally spoke with Greg. Didnt catch the actual technicians name. Employees were great and giving customers sound advice. The waiting room was nice and clean with coffee, tea, and bottled water available. Very nice shop and theyll have my business next time around for sure. Thanks guys!
Had a low tire and was able to get in asap.. the guy was friendly. But they “ couldn’t fnd the reason behind my low tire” and set me on my way. I drive 30 miles a day for work .. I’m so lucky I didn’t have a blow out. I will not be going back to them. I feel like the didn’t try to find the source. They just spun my tire around and was done. Not happy!
Honest staff reliable quality work steven and jessie do great alighnments brake jobs engine work etc david and jay also do quick quality oil changes greg and marc in the front keep it honest and will give it to you strait definantly recomend these guys and i will be back for future work to be done
LOVE LOVE LOVE This place! The guys there are very professional and kind. They never try to B.S. you on needless repairs or parts. They are the only place I trust to touch my truck
Ran by a bunch of scam artists who try to con you into thing you need a certain repair done.
John was very polite and helpful. Products also came with a great warranty, which gives us piece of mind.
I do not recommend this location. My college student niece went in for brake pads only and told them that that was all she wanted done. No other work was discussed, yet she was charged for other things that they said had needed to be done. I am extremely disappointed that Goodyear would allow one of its retailers to do business this way.
Definitely recommend going to these guys for help. They patched my tire for free. And their oil changes are a reasonable price.
Great service department. Was able to get trike motorcycle tires there cheaper than dealership. Good prices, good service.
Went in today at 1130 to get my front end aligned. They said I needed a rack and pinion, tires etc. Quote was over $1,000. I told them no way. Called around took my car to Tires to You, at 530 and $99 later cruising like nothing was ever wrong. I cant believe how companies try to take advantage of people.
Ive been here twice recently and received excellent service. The rep is always very thorough and knowledgeable in answering my questions.
Greg roberts is a phenomenal associate. He went above and beyond and beat out discount tires price with a better tire and price!
This place is garbage guys dont know anything about cars and over price.
Alright alright Alright......I love Goodyear and these guys kept me anonymous and took good care of my Jeep.Mark is an outstanding sales dude and Greg and the techs are pretty good too
Great service, these mechanics know their stuff. The manager is fair and reasonable to talk to.
Dont trust them to do what youre paying for! I brought my car in today for an oil change, tire rotation, and alignment check. I marked the tires with chalk before I brought it in. I was in a hurry when I picked up my car and felt optimistic that they actually completed the work they said they did (and that I paid for) so I didnt bother checking the tires. When I got back home however, I looked and the tires and the markings were all in the same places. My car is a plug-in hybrid, and they also managed to drain the whole battery while it was there --about 19 miles worth of electricity. Take your money elsewhere.
Very poor service. This shop has done more damage to my car than anything. After over $2000.00 in repairs we have to find another shop to repair their work. Citizens of Belton avoid this store.
Im back again for another flat repair. Only 2 service tecks working. Extremely slow. Only reason Im here is for the road warranty.I few months back I had to purchase a tire for another car because of a screw too close to the sidewall. They charged me $100.00 more than the competitors. They lost any future business of mine. Will go somewhere else to purchase the remaining 3 tires. Tired of being ripped off. Still looking for a good replicable company.
I trust the guys at Goodyear to service all my vehicles. The guys are very knowledgeable and trustworthy. Theyll let you know whats needed, but no pressure tactics. They will continue to get my business.
THE BEST place to get oil changes or service. Greg and Mark make you feel like FAMILY!
The wait was a little long,but the service was great
Place is legit. Sales dude up front is very helpful and got my work done super fast while sippin on that free water, numsayin
Purchased tires online and was given an option for setting an appointment. Arrived at my appointment time and was told it would be a 2 hour wait. Left and came back the next day. Waited 1 hour in the wait area and was then informed they only had 3 of the tires I had ordered the week before. Im picking my tires up and taking them to Walmart for the install. Hopefully you have a better experience but Im done with Goodyear. They lost a customer for life.
Excellent and fast service, John was very helpful.
Marc and other Manager were awesome and very helpful. Recommend to everyone.
Customer service from Greg Roberts was great. Another auto shop could not fix my car and made it appear that what I was experiencing was only relevant to me. But I took my vehicle to Goodyear and explained the best way I could my issue and after they test drove and looked at my car they found the problem. They explained everything to me and had patience re explaining, and fixed it! They didnt take advantage of me and didnt try to sell me things I didnt need. Im driving my car and its totally fixed! I will always use Goodyear for my auto needs.
Very good quick service, very fun atmosphere 5/5 would break down here again.
I came in with a flat tire and they helped me quickly. They patched my tire for free.
Be on the lookout for any scams! Make sure you check your car yourself if you are going to get an oil change and tire rotation. They will try to find anything to make profit of you. LOOKOUT FOR THE MANAGER JAMES. He will try to damage your car like he did to my breaks so you can come back to them to make more profit. My breaks worked just fine and now they are scrapping to the max! Lookout for James! Scammer and very disrespectful
I called at 3 PM on a Saturday looking for a replacement battery on my wifes late model Chrysler sedan. The call was answered in short order, and I was told yes we can do that. I arrived at the store about 25 minutes later, was greeted promptly at the shop bay by the manager. An hour later I left with a new battery. No issues with customer service. Highly recommended.
I go in and asked to get my ball joints greased because of the squeaking noise it has been making.(I figure I need to get them replaced soon the grease is just a temporary fix)James says he would like to check it out to see if there other factors could be contributing to the noise. I am ok with that, figuring this would be the new shop I get all my work done at for the following years.After they do the diagnostic he (James) comes to me with a $4,600 quote. He lies to me and tell me the noise is a combination of all these parts. Stating they need to be replaced to get rid of the squeaking noise.I then state I’m probably better off getting a new vehicle. I don’t want them to do any work on it. He then comes back and tries to buy it off of me, asking me to give him an offer.Finally, he comes back and tells me they greased my ball joints, and the noise is gone.I left the shop with my ball joints greased, no parts replaced, and no more squeaking noise. Exactly what I went in for. Which makes it clearly evident that the quote was a complete lie to eliminating the noise. (Do some of those parts need to be replaced, probably however they weren’t responsible for the noise)All of Goodyear should be disappointed and ashamed of this pathetic performance of customer service. As someone who is aware that it’s a business first and sales need to be made I was still appalled by his audacity to scam into spending $4,600 on parts and labor that wasn’t necessary.The other worker I spoke to was Marc and he was helpful and honest.
Great atmosphere and wonderful customer service! Highly recommend!
Awesome service, and the mechanic there k ow what they are doing.
If I could give no stars I would Will never go back to this facility again Was asked if I wanted the tires rotated asked how much would it cost knowing that I needed to get it done because tread wear was getting low was never told it wasnt performed and actually was designated on the invoice that it was completed. Mark never made an attempt to tell me industry standard state that because tread where is low we didnt do it let us to believe it was completed until we saw that the vehicle had the same tires on the front of it and they were never moved. So the real question comes in is how do I have proof that they even changed the oil if they cant even perform a simple rotation. Do not recommend anyone go here for fear of being ripped off and lied to not good customer service not good retention for customer practice.
I have been a loyal customer of this business for 4 years. I have bought two sets of tires for my vehicle and tires for my wife’s Volvo. I took my truck in for an oil and filter change and when the truck was returned, I noticed scratches on the finder. It was apparent that the technician did not use a fender cover. When I asked the manager about the problem,he directed me to a body shop in Temple. The body shop was not able to get the scratches out as they were to deep and would have to be painted. This business did not approve the work that they were responsible for. Now I will pay out of my pocket for the paint work to repair my truck. They have lost my business for good. Honorable Fred Brown
Checked my camper tires air pressure right away, after I went by two other places to get this taken care of.
Had a flat yesterday and came here to get it fixed. The next morning I get up and same tire flat. I bring it back and 30 min in the repair, I find out they never fixed it yesterday because they couldnt find the leak, so they just aired it up and put it back on without telling me it as well. So now I have to get a new tire. Wont be back here
My brakes were squealing so I stopped by to have it checked yesterday. After a hour of dedicated and careful work by Todd he found that it was only rust on the rotors due to my truck sitting for a few weeks. There was no charge for the work that was accomplished. I want to thank Todd and the Goodyear team for their assistance.
Reasonable knowledgeable service, no scammy bs, pricing is a little high but they tack on a lot of free and actually useful service, so I consider that fair
Current staff at the Belton location will take advantage of you if you’re not careful. (Looking at you James) Went in for two tires and an oil change, and left with some scare tactics and over $6000 in repairs that “had” to be done. But they will discount your bill to make you feel better about it. 10/10 would not recommend to anyone.
I have been taking my car to Greg at Goodyear for the past 10 years and followed him to Belton. He and his team always give fast and friendly service.
I write reviews only when a place is awesome or after they do something shady. I have had my oil changed here many times, and bought tires from this location last year. Recently, I have noticed a decline in their service. A simple oil change takes them over two hours. They suggest overpriced services like a/c cleanings, and try to scare you with warranty sales tactics. Their warranty really doesnt cover much, and they will deny any faulty workmanship. In essence the warranty is not a great value. Beyond the snake oil sales and time issues, I also find them dishonest. At my last oil change they told me my air filter needed to be changed, and the cabin air filter as well. I was quoted a price of $18 for a standard air filter (I had changed the cabin filter three weeks prior so I didnt even ask about that). I told the employees I would change the filter myself (I figured it was getting about time anyway). I got the filter for less than half of the goodyear quoted price at NAPA same day, and the guy at NAPA agreed to help install it with his tools (metric set). While opening the air filter housing the NAPA emoloyee told me I was missing the nut required to secure the front bolt. The nut is vehicle specific (square, etc.), and required to secure the seal around the air filter. I went back to goodyear to ask about the missing nut. They said it was missing before I arrived. Knowing that wasnt true I asked why they didnt inform me about it when they wanted to change the air filter. They told me they just dont tell people about missing bolts or nuts. I asked if the missing bolt was noted on the service record, and it wasnt. They then told me replacing the nut was not possible, and that the entire air filter housing had to be replaced for $400. Seriously? Then another employee said he found a $14 one on ebay. Wow. I told them I was not satisfied with their work. They basically told me to pound sand, and then another mechanic fiddled around trying to make a bolt that was too long fit into a nut of the wrong thread type to secure the air filter gasket...he dropped both and spent another good while fishing for them with a magnet. I left the goodyear stooges, searched online, found the approximate size of the nut and bolt, and went to the Ace here in Belton. The awesome people at Ace got me the nut, bolt, and washer I needed for around $2. I told the employees at goodyear to have their manager call me about this issue. They never did. I dont plan on doing business with the Belton Goodyear again, and hope this review helps you decide if you want to risk taking your vehicle there or not. End rant.
Wouldnt let them check the air in my tires..
Friendly staff great prices fast service
I would definitely come back. I got great service and good explanations.
Thought I was getting a deal on an oil change for the Grand Opening and while it was cheap at the time, they broke the dipstick and transmission fluid has been leaking since. If you can avoid going to Goodyear in Belton, Texas I highly recommend that you do so.
Hands down best costumer service!!! Will definitely be back.
Inconveniently got a flat tire on a Saturday evening. Towed to the Belton Goodyear an hour before they closed. Marc stayed after close to get me set up with new tires and a necessary alignment. One of THE nicest Goodyear locations I have ever been to. It is a huge relief to have your mobility in the hands of people who know what they are doing. Highly recommend this location, thanks Marc!
They fix flat tires for free!! They are super awesome!!!
Just went and had my oil changed Saturday. They were supposed to do an AC check for a sound. My ac was blowing cold. Yesterday my temp gauge got hot when I cut the AC on that is now blowing out hot air. They obviously didnt do something right and I will be contacting Corporate. I have a 4 year old, a 1 year old and am pregnant at that. This Texas heat and no ac do not go together!
Terrible service manager at the Belton location, bad customer service.
Great Sevice, timely, and sales rep Marc Follender is a great American and asset to Goodyear.
If I need service I go to Goodyear in Belton. They take care of all maintenance.
Really top notch service. Very pleased.
This was the best Goodyear store I have ever done business with, and well worth the drive! Thanks
Professional and courteous as well as able to make funny small talk to make you feel comfortable.
I am the organizer for an exotic car group in the centex area and we require special lifts and our vehicles are lowered and somewhat high maintenance. Most shops in the Temple-Belton area cannot cater to our needs and have ruined custom wheels and performed subpar services. On the search for a quality shop, I came by the new Goodyear in Belton on 317 and found a hidden gem! The crew there was great , the shop is beautiful and well-kept, and they treated my car like a family member. The manager Greg was accommodating and Marc was awesome and funny, and helped me pick the perfect tires. I left here feeling appreciated, and I will continue to refer people here. Thanks Belton Goodyear!
Great service! Great experience with James
Im not happy today. Saw hidden charges that i thought is normally included. Labor charges, shop fees? Will never go again.
Great experience, will come back for sure!
Service writer tried to rip me off
Good people, good service.
Very good service and fast service
Great service, great price.
Awesome place fast service
Good quality work and good price
Seems like a legitimate maintenance shop.
Avoid this location at all costs.
Fast easy in out good people
Always great service.
Manager needs classes in customer service.
Great place to go
Great customer services
Friendly, service was slow but good.
Greg is the BEST!
Good,Honest and affordable.
Great service
Honest, helpful, and quick.
Is
Friendly and timely service
Great customer service
Pricy
Total reviews rating 4.1
119 Reviews for Goodyear Auto Service 2023:
Review №1
2022-08-03Walked in at around 2 p.m. on a Wednesday for a cabin air filter replacement and an A/C recharge. I brought in my own air filter and was quoted $220 (to include the coolant/freon drainage and refill, checking for leaks, etc.)Guy at the desk was straightforward and knowledgeable on auto mechanics. I waited for about 20 minutes after handing over my keys and was told that unfortunately they didn’t have the type of freon my car needed. I understand, it happens. However, they replaced my air filter for me free of charge which I appreciated greatly.
Review №2
2022-07-19Wonderful shop, so helpful and very honest!I went in for an oil change and to get the tires balanced because my car was feeling unstable at high speeds and the steering wheel was vibrating after a tire rotation at my dealership.They were able to get me in immediately. When I picked up the car Greg explained that they did the balance, but that I would likely still feel the vibration because the tires had worn in a cupping pattern. He explained what can cause cupping and we talked about options to replace the tires since I was about to leave on a 4,000 mile road trip.I took the car home and verified that I was still feeling the vibration, although it was a bit better after the balance, and then went back the next day and replaced the tires. The type of tire they had in stock was different than what I already had on my hybrid and Greg was upfront in telling me that hybrids get the best gas mileage on a low resistance tire and that the tires they had in stock would give me better traction and handling, but that I may notice a slight impact to my miles per gallon.Very happy with the excellent service from Greg and the installation from Jonathon! Its also a nice building with a comfortable waiting room, and I got an email with a detailed invoice after my appointment. I also learned at this appointment that Goodyear does way more than tires, its a full service repair shop, will absolutely be coming here for all my future maintenance needs.
Review №3
2022-04-25On Sunday I had a tire that kept going low. I really needed to get it repaired to get back on the road for work. It was my company vehicle that uses a lease plan that can sometimes be a bit of a process to get approval for anything.But they managed to get approval for a new tire on a Sunday and had me out of there in less than 2 hours. They worked super fast and fit me in. Super great service and they really helped me out. 10/10 would recommend
Review №4
2022-08-11I came here the last time I had to replace a tire on my Chevy Metro. The service was amazing, and the price was reasonable. I would definitely recommend this business, and will be back again.
Review №5
2022-08-06Amazing service by Juan and Greg. They offer military discount as well. Every $ counts. If you are looking for car repairs contact them at Belton, TX location. I give them 10 stars
Review №6
2022-04-05The tech was very knowledgeable and the people were nice and explained everything to me and reviewed the overall status of my truck.
Review №7
2022-02-16Got a set of Goodyear Wranglers for my Silverado, and got a set of Goodyear Assurance for my son. They are helping us with another car now. Great communication and great service.
Review №8
2021-12-05Great experience! I was super frustrated this morning when I found my tire had a flat and there was no fixing it and I had to replace all 4 since I have an AWD. I couldnt find anywhere in town that had my tires. I spoke to Greg and he was very helpful. When I arrived, he politely greeted me and stated he remembered our conversation. I felt at ease as he explained the whole process, what tires would be good and why. He gave me the cost upfront and I was contacted in less than 2 hours that my vehicle was done. Right when I walked in, he already had my paperwork ready. Thank you so much for your help, Greg. You made this stressful situation much easier. If you are reading this, thank you for the LRA bumblebee love!
Review №9
2021-10-28Went in to get an oil change and was quoted almost160 bucks and was told my 2011 jetts takes 6 quarts of oil when I know for a fact that it takes 5 quarts. The last time I took it in it was like 86 bucks which was about 4 or 5 months ago. How is it the price doubles in that short of time. I definitely will not be taking any of my vehicles to ANY Goodyear service centers again If I could give less than 1 star I would
Review №10
2022-02-01Called to get a wheel swap on my small motorhome. After dropping of the night before & returning in the morning with the replace wheel I was told they dont have a strong enough jack. Wasted my morning & the worst part is the jack story is a lie. Any garage or tire shop can lift a small motorhome enough to remove a wheel.