Grand Slam Car Wash & Lube - Beaumont in Beaumont
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Beaumont, Jefferson County, Texas, US
Site: https://www.grandslamcarwash.com/
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:8AM–7PM
- Sunday:8AM–6PM
Grand Slam Car Wash & Lube - Beaumont in other cities:
I paid $40 for the best car wash they had and was disappointed. I still needed the back of my seat simply wiped down and no tire shine was applied which was supposed to be included. Definitely could if been better I’m not a complicated customer
They did a great job. My truck looks like it did when I bought it. Its well worth the price. All you have to do is relax while they do all the work!!!
The service was very slow. And the car was dirty just like when it came in. They say the wash with the oil change is the basic wash where they dont do the tires or clean the inside of the auto windows. Our do the dashboard our leather seats
A very nice place to have your car serviced and washed. Very polite staff.
Someone let my children eat soft serve ice cream in my car (could have been me). My car was disgustingly dirty. Brought my car down yesterday and came out with my car looking BRAND NEW. Mr. Maxwell deep cleaned EVERYTHING and took the time to explain what he’d done and what to expect in the next few days.The only advice I’d give is that if you’re doing a FULL SERVICE, arrange to drop your car off. It did take a bit of time (obviously, it was A LOT OF WORK).We are regular customers here and will continue to be! Thanks, Mr Maxwell!!
I brought my vehicle here on 4/1/21 for an oil change and car wash. Conventional oil change and car wash for a sedan was about $50. Kind of pricey, but not terrible. After leaving, I opened the glove compartment to store my oil change receipt and noticed that my belongings had been gone through. Nothing was missing other than some replacement fuses I had in there (probably because there was nothing of value) but everything had basically been taken out and put back in upside down. I called the store and spoke with the manager (Joe). He did not even apologize - he just said he would look at the video and talk to whoever did it. When I got home, I looked at my front bumper and noticed they didn’t even do a good job cleaning my vehicle. There were still bugs on it. I WILL NOT BE TAKING MY VEHICLE BACK HERE EVER.
Guy pressure washing before tunnel hit my hood with nozzle. Go through tunnel come and came out to a about a dozen cars waiting to be serviced, nobody directing me and 2 people wiping cars down. Majority of the vehicles were already dry and still dirty. After getting out and seeing my truck was also still dirty and dry i left because i knew that they would just wipe the dust and dirt off and scratch my paint. I used to get my truck handwashed by kendal there weekly for about 5 years. When he quit i stopped going. This was my first time back since and the place has really gone down hill.Hardly no staff on a saturday.Quality of washes was poor from what i observed as well.Sad to say but after giving it another try and basically giving my money away for nothing i wont be back.
They were extremely slow. Most customers vehicles were sun dried by the time they came to dry vehicles including mine. Very unprofessional customer service. It was so slow the cashier had to wait on incoming customers then come to the entrance of washing station to rinse vehicles before they entered including mine. I know I wasnt getting a full detail, but I thought it was a quick wash and go, which it wasnt. I watched 3 vehicles get wiped down and Armour oiled and I was still waiting. Then the same cashier had to come move vehicles from behind me and ask the workers to come start drying vehicles off that were already sun-dried like mine. All overall, I will never go back again. I wasnt in a hurry, but the customer service was horrible with a capital H.
There is no zero star so I submitted 1. They charged $20 today. They did not touch back inside , they did not remove car seat to clean the beach sand. Literally they did nothing. Just cleaned outside and front inside. Terrible experience.. I did not want to argue with anyone they I left. Go hell men!
Horrible service was told car would take 1hour and it wasnt busy at all like 3 other cars were here. Slow Service!!!!Unfortunately I didnt get car finished til closing. I dropped off my car at 11am. Like come on people 60$ and still not fully clean then they said it would be 20 extra to redo it. No thanks
I have been doing business here for 5 years and today was the WORST EVER. WAITED over 1 1/2 hours for a DOUBLE and finally had to talk to a manager that was too busy CHATTING with the female staff to bother getting the card out. I came in second in line and waited for 6 other vehicles that was taken before mine.
Car wash and oil change 1 1/2 hours. Seemed a bit slow with the amount of customers that day.
I got the home run today and the job was very poor. I dropped my car off for almost 2 hours and was told they only needed 40 minutes. I was told for the conditioned leather seats was 14 extra dollars and agreed. When I returned for my car after 2 hours it still wasn’t ready and when finally “finished”, the inside looked exactly the same and even found my sons cereal on the seat. There were smudges all over the outside and for almost 52 dollars I was pretty unhappy with the job that was done.
Oil change was done quickly and wash was nice.
They were very fast, friendly , patient, and kind.
Did excellent job cleaning car but Greeter was in car upon arrival resulting in trouble figuring how to get process started, poor instructions provided on what i should do resulting in waiting around a lot and having to ask questions that should have already been answered. Signs would help this.
They were pretty good, they do military discount also and the guy that cleaned my car was pretty thorough. They forgot to give me my fragrance and my console could have been a little better. Other than that no complaints.
I came for an oil change & was told they don’t have my cars type of oil filter. I was asked to buy the filter at o’reillys. I bought the filter, my car was taken back & a coworker came in to ask me where my key was. I told him it was in my car & he claimed he couldn’t find it. After retrieving the key from my car door, another coworker came in to inform me my air filters needed to be replaced. I asked if they had the type of air filters & was told yes. 5 minutes later the same coworker comes back to tell me they don’t & to buy it from O’reillys. It’s a shame because I’ve had my oil changed at Grand Slam numerous times with no issues & I’ve always liked how clean my car would be. In addition to this, I don’t appreciate being spoken down to or called “baby.” I will be taking my business elsewhere.
Car still had spots on the outside of my car and the inside was missing spots for wipe down. They didnt put the car mats back where they go either. When I asked about the spots still on my car, I was told that I had to pay extra for that. I paid for the package that the lady told me would get what I said I needed. I will never will I go there again.
Used to be a decent car wash, but since changing the name and owners I assume its been pretty lousy. On the day I came they have 3 lanes for you to pull up to but were only using one of them. They didnt have anything blocking the others to let you know they werent being used. The guy pointed in the opposite direction and said to get back in line. By then 2 other cars had pulled up and there wasnt enough room for my truck so I just left. Sucks to lose a once good full service car wash, we need more in Beaumont.
It rained and the rewashed my car for free the very next day
Always do a marvelous job for the money.Got my oil changed also. The carwash was free.
I stopped coming here a few years ago due to the decline in service. I decided today, I would see if anything had changed...it did, it’s now worse!Customer service from drop off to pay was horrible!All I wanted was an oil change and to get my car detailed, mainly detailed! I tried to explain this to the gentleman I left my car with as well as the young lady taking my money. She “kindly” explained to me, the gentleman I dropped my car off with for the oil change only wrote a basic wash and that’s what I am getting. So I guess I now have to see if I can find somewhere to get my car detailed
Used to come here regularly and had okay service and decent washes. Now? Forget it.I ended up waiting over 2 hours for a car wash here about a month ago after they guaranteed me a one hour time allotment to get it done. I had to leave mid wash because they still werent done going on 3 hours for which they gave me a voucher for another one.I used the voucher today after asking once more if I could be in and out in around an hour... And told them why I left last time and why I had the voucher. They said absolutely that would not happen again. Well, here I am... Still waiting and Ive been here for over 2 and a half hours... About to leave again mid wash. Dont waste your time with this place.
They were nice and even say hi to the mascot cat every single time the cat passed.I know this has nothing to do with this review atm, but this tell you who are the people in this car wash who are taking care of your car.They did a great job and really cared about my car.One of my car’s window would not go up and I could not get it washed that day but offered to save me the car wash for 72 hours. They also asked if they could try and fix it the next day.I was able to fix my car window and came in the next day for my excellent car wash.
Very friendly staff, amazing service, the ride shines again!!!
Had my vehicle washed and was guided into the dry area. It took 4 cars behind me to get dry, and leave, while mine air dry still dirty. When it was brought to the managers attention, I suggested that it be re washed. The manager said that it would cost to much money. So they wiped the truck, and it was still filthy. Poor customer service, with no resolve from the manager.
Not coming here again. We came for a simple drive-thru exterior wash and have been sitting in line for 20 minutes, when there was only about 5 cars in line. Employees have been taking cars from the interior clean and cutting in front of us in the line for the exterior wash. We’ve let 2 cars in front of us and a 3rd one just tried. I am courteous but 3 cars in a row cutting in front of the same car is excessive. There’s no reason for us to have to wait on people getting an interior clean when we came just for an exterior wash. That defeats the purpose of how they have this set up. Employees seem to be nice and friendly, but I don’t agree with cutting in front of paying customers. This has taken too long for a drive-thru and I won’t be back.
I recommend the full serviced. I priced around and for the 40.00 they are charging they do the most... where some places still require you to do your own vacuuming... 5 star best deal in town true wash, true clean, inside and out!
This place used to be superb, that is no longer the case. Most employees were super friendly, but there were a few faces that seemed perturbed and frustrated. Through the windows you can view the wash, there is trash all through the tunnel, and a couple of cars lost tracking on the rails inside wash. Very upset Lady walked in, it appeared her vehicle was one that was damaged.I will say that the young man at the counter, young lady sweeping, and one of the gentlemen drying vehicles were doing a great job pleasing customers.
Went in for a simple wash inside and out today. When they told me my truck was ready I gave them a nice tip and got in to back out. That’s when I noticed the windows hadn’t even been cleaned! Covered in water spots and the inside wasn’t touched!The trash can hadn’t even been emptied.I called one of the guys over and asked him to look at the windows. He said “are you talked about spots” and was put out that even questioned the cleaning. He begrudgingly got his spray bottle and rags and wiped the windshield inside and out. And I mean “wiped” not cleaned! I asked about the rest of the windows and he said they are good enough!!!!!Will never use this place again!
Gets really busy. Workers are disorganized. Not a professional business setting. Employees fight over what cars to clean. My car was not cleaned as promised. Wont be visiting this place again. Ask for new car air freshner however the attendant sprayed something horrible that smelled very bad. Bugs still in the front and interior not wiped as promised.
My wife brought her car here to be cleaned. I havent seen the car to critique their work but what I can do is explain just how poor of an excuse for a business this is. My wife opted to get everything done to her car. Interior cleaned and the best package available. When I checked the bank account yesterday afternoon I found that she had been charged $177.97!!! I called her immediately to find out that this place had indeed overcharged her by $77. When she asked why she was charged so much they told her she opted for and additional wash. We have four children which were with her and they completely took advantage of the situation while she was distracted with the kids. Who knows if it truly was for another carwash but to me it seems as if this could be the employee padding her own pockets from the register. I called to speak with manager supervisor today and they will not speak to me over the phone. I would be there in person but I am a firefighter and Ive been on duty for the past three days so I will have to wait to make my visit. Horrible customer service after the sale. I even mentioned that I would be writing a negative review here on google and Elizabeth ok as if she could care less if this company had a negative review. The fact that her supervisor failed to make time to speak to me is also a major failure on their part to provide customer service. If you want to get over charged, taken advantage of and plain out disregarded as a paying customer then chose this place. Otherwise dont give them the time or your money to even begin to try to earn your business. Verry disappointed with this transaction is a understatement.
It was good but i got forgotten about my car went to the front and was not touched for hours. I did get a pass for another free wash and vacuum. So planning on trying tomorrow so we will see if they honor itMore to come. This has never happened to me before always great service.
Grand Slam staff at drive up, clerks at the counter, and car washers are all polite and professional. The waiting room is comfortable and place to sit outside as well.My daily driver (midsize SUV) can go thru the tunnel quickly. My second car will not fit thru the tunnel, so I have them hand wash. The hand wash takes a long time. Sometimes I wish I could get out faster. But they still deserve five stars for the end result.Mark M
Very nice people and they do a very good job cleaning your vehicle!!!
Place provided good recommendations for oil changes. Also you get a free car wash for every oil change, and its free if it rains within 72 hours.
I went to get my truck washed and detailed Saturday. I left very unhappy after an employee by the name Rico did pretty much nothing to my truck and made a mess on the inside. I spoke with Kevin Smith about the problem and he told me to come in the following day. I went back the next day and Kevin did an awesome job to my truck. Kevin and the manager made sure that I was satisfied. Other than that one particular employee, the rest of the staff was very friendly and helpful/ concerned about making the customers happy. I will ask for Kevin my next visit.
This was my first time going to Station car wash and lube in Beaumont, and Keith Hayes knocked it out of the park. My truck looked flawless after he was done with it. Better than the day I bought it. Will return next time it needs tidying up, and highly recommend you do the same.
Went there for an oil change. Was in and out. Great people. But I drive my car 25 miles to the shop to get my stater and shifter cable replaced and they went to do something and checked the engine and noticed there was no oil in the car. How do you forget to put oil in the car? I get told that the cameras show him out oil in the car put in sorry 5 1/2 gallons does not leak that fast. Dont get your oil changed here.
I use this car wash almost every week. However, this past week was probably the best EVER. My finisher, Joseph W. did a great job. He was very professional and my truck has never looked better. Hopefully Ill get him every time I go back.
Been waiting over an hour for an oil change and detail. Service is terrible and the quality of the was is just as bad. They obviously spent a lot of money refurbishing this place. Should have put that money into a better staff in my opinion. Wont be back.Update!!! Just came outside and found them finnaly cleaning my car, with it running and the radio playing!?!
This pictures are after they re-washed my truck! Supposedly, manager was super involved with it and was gonna ensure it was done right! I paid the highest amount they charge and got a 7.99 wash. I don’t think its worth over 100 dollars! What do you guys think?
$75 for and oil change and a free car wash when for $45 at Walmart they changed my oil AND air filter. Coulda washed my car way better myself. Then they stole (or threw away) my wifes food after we asked them not to. Will not go back.
Good wash, good oil change but they only vacuumed the first two rows of my car. Not happy with that. But still a nice place.
After hauling my big white dog during the flood water evacuation, my back seat was covered in dog hair. Went in Friday, Keith H. did an AMAZING job of getting all the dog hair up as well as getting the rest of the interior to look like new!! Wonderful courteous staff!! I will be back as well as highly recommending this carwash!
I came in to get a full service wash. Besides the mediocre job, they have a serious issue with sexual harassment. The workers were way too comfortable with calling me “baby girl” and making “hissing “ noises to cat-call me. I noticed how touchy and flirty they were to their female coworker as well. I did not like the vibe and have zero tolerance for sexual harassment. While I went on to confront them about this issue, I was threatened and called a “bitch” several times by a guy who “supposedly” did not work there but was affiliated with the coworkers. He followed me outside and as I was walking to my car, he continued to harass and call me “bitch” several times. This was after I politely told him to stop and tried to diffuse the situation. I am really disappointed and disgusted with the service I received and I will never be back. Also, I would like for this issue to be resolved. It is NOT okay!
Very confusing, every employee complained about working there, wanted me to pull up to get my car dried and my car dried in the sun before they could even get to me. Generally frustrating atmosphere. Wont go again
I was pleased with their service. They are always Kind and Friendly. I went for an oil change and the free wash but they always give me their best.
Keith Hayes did an amazing job on the interior of my car! Four days later, and it still smells like new! He is also the sweetest! Would recommend you guys to anyone just because of his impression he made. Will be coming back!
Been here almost 2 hours when I pulled up to get a complete car wash the unlimited car wash there wasn’t that many car in line then they started getting busy and seemed like other car was going first anyway I waited and then seen my truck go by then set in front and no one was working on it but they started on truck behind me and to the side of me. So with mine in front u think they would have done my as it came out so I would not be blocking anyone o well never agan ( WILL I COME HERE AGAIN) so if you go there it’s ur own Fault. Thanks .... CLINT.
Keith Hayes did an amazing job on the interior of my car! 2 days later, and it still smells like new! He is also the sweetest! I Would recommend you guys to anyone just because of his impression he made. Will be coming back! 👏👏👏👏👏----->>>🌟🌟🌟🌟🌟
Overall we werent super happy with the quality, price, and atmosphere. It was very expensive ($200+ for oil change and wash), we had to walk the attendant around the vehicle to clean a number of spots. The staff was loud, unprofessional, and made statements Im sure ownership wouldnt appreciate.
Worst place to get oil changed! My car sat there for 1hr 30 min while workers texted on their phones. Then when my car was finished it took 15 min for them to give it to me. I told them I didn’t want the car wash because it took forever and they still charged me 83$ and told me if I didn’t like it to go somewhere else.
Wife could see bugs still on front from 20 feet away. Interior was OK, but was littered with spray spots. Also chrome outside runners still had dirt on it. They were obviously not wiped down. Not sure what I expected for 54$, but wasnt impressed. Whats sad is car is only about a month old, so it wasnt really that dirty to start with.
Specifically stated didnt want a car wash, but got one and was charged for it anyway.Probably wont be back.
Joseph W. was my finisher/detailer. I was absolutely impressed with his work. He was polite, professional and nice. He did not rush, he detailed my car as if it were his own. My family just moved to this area and I needed my car washed. I am so glad I picked Station. My family will be using this car wash. Thank you Mr. Joseph W.
I love this place. The very nice young man who did my vehicle was excellent. Very professional,nice, and hard working, he was in point. I dont know his name,but, if I see him again Ill know. Great job 👍. Thank you so much for your time and effort. Much appreciated.
They locked my keys in my truck causing them to have to break in with wedges and a rigid piece of wire... scr up the paint on my door, my window tint and the wood grain switch panel on my door. Too slow, too expensive and careless. Unprofessional.... I would not recommend!
Really nice interior, poor customer service. Lost my dip stick in an oil change that took an hour. If youre here for a wash its nice. If youre here for the mechanic? Look elsewhere.
I love this place!! My dad recommend it to me and I have never been more satisfied. Good customer service and a wonderful experience! I also recommend employee Keith Hayes! He restored my headlights and they look AMAZING. I wouldnt look any further!!
Beware female drivers!!!! Went to get my oil changed. I was in a hurry so I took a raincheck on the free carwash. The guy pops my hood and comes to show me a card of oil change options and proceeds to tell me I have no choice but to get the most expensive oil change on the card. (I drive a 2016 Suburban. Bought it used so this was my first time to get an oil change). Me being a not-so-savvy car person, I reluctantly say OK. Well, $113.00 later, my husband said they lied. I couldve gotten a regular old oil change ($50 something value) as I got in my other Suburban. Will NOT go back! Not even for my free carwash!
Don’t get anything done here on College at Grand Slam Car Wash and Lube! They did an oil change and messed my car up. I have to pay $285 to fix my car. The manager’s name is Amir and trust me he manages nothing. Classic Chevrolet looked at my vehicle and saw where Grand Slam damaged it on Saturday and they are denying it. Classic even took photos and they denied it. What would Classic get out of lying...nothing. However, Amir of Grand Slam would get out of paying by LYING! So beware if you choose to go there for business!
I come here a lot. These guys are awesome at what they do. Joseph rocks. He takes the best care with my vehicles. He makes them show worthy and I couldnt ask for more. Thank you Joseph for making my vehicles look beautiful.
Google says that they do inspections...they even have a freaking sign on their building that says State Inspections. Yet, they told me they dont offer inspections. Either way they need a complete overhaul on their advertising, or their staff is just too lazy to do their jobs! So unprofessional!
I went here to get Oil change & Car Wash this morning at aprocimately 9:45. About an hour later I ask the clerk where was my car. She said she didnt know..I looked out the front door and saw a car that I thought was mine but wasnt sure so I sat down again. Thirty minutes later I went to the front door and saw the same car, I went outside to see if it was my car...It was.. with the finished ticket stuck to the back passenger side window...I got my car and startd home when I saw the oil on my door...It is on the inside by the door handle also on the key and around the key area.. The car is very clean otherwise. They are new owners .. but I guss no one is in charge...
The best place to wash your vehículo.
I was stuck inside of the car wash machine for 20 minutes, and when they finally got the track to work to automatic move my truck forward, I was able to go get a refund but still couldnt get my truck washed, so now I have suds and soap on my truck.
Paid 40 dollars for the best package they offered and in return my wheels were dirty parts of my car werent even clean they said they waxed the car but I was watching them the whole time and all they did was dry it. Very disappointing
Keith Hayes worked a MIRACLE on my 2006 Dodge Grand Caravan! It looks almost like new! Thanks for changing my space from lived in to liveable! I can actually let somebody ride and not be embarrassed. All the staff were very helpful and pleasant. Thanks for the total experience! God bless!
I am still looking for a good hand car washGrand slam , service fair . If you want extra you will have to pay for it)
GRAND SLAM$5.00 Car Wash (& go towel dry) & lube, free full service CAR WASH with oil change, accessories, snacks, great vehicle knowledge & great customer service, convenient, and clean rest rooms
I myself with over ten years of customer service experience!!!! was VERY DISAPPOINTED. Sad part was what i asked for and wanted cost less then, $5! I gave the manager and employee who assisted me both a $5 dollar tip. An not one of them said THANK YOU 🤦🤔 .... The woman inside on register NO KIND OF CUSTOMER SERVICE AT ALL!!!! AND I THINK SHE CANT COUNT THAT GOOD, IM NOT THAT SURE 🤷 IT APPEARED THAT WAY .... ((-NO THANK YOU, COME AGAIN ... -NO HAVE A NICE DAY ... -YOUR WELCOME .... Smh.
They did a awesome job much appreciated polished chrome to
Great place to go get your vehicle washed...they do a great job cleaning the out side up after it has been washed
Went Sunday to get my oil changed and it was raining so they gave me a rain check on my free car wash it rained for the next 3 days so I went Friday to get my car wash they told me it had expired and I would have to pay. An oil change here is $25 more than anywhere else so the wash is not free why does it expire? They just lost along time customer this place has gone down since the new owners took over
3 hours in and it still looks bad. Not Happy
An absolute waste of time and money. They did a horrible job on my truck basically ran my truck through the automated car wash and let it drip dry even though I paid for the whole nine yards, towel dry etc. Aside from vacuuming out the truck there wasnt even an attempt to wipe down the dashboard. I wont be back
Got my oil changed quickly on a Sunday afternoon after church. Sweet!
I got my car service for oil change and car wash. My tires was still dirty inside and they vacuum out car right it was still dirty under the seats. I would not recommend any to get there car washed over there. Smh
I just wanted to say what an awesome job Kevin Smith has done on my car. He has worked miracles with it and it looks new again. Thanks Kevin! You deserve a raise and I will ask for you every time I visit.
They charged me about $30+ dollars just to add a can of freon which I purchased from OReilly. I had to buy one the can with gauge with it as they did not have one. Still okay, as I needed freon badly and that was a hot Sunday.
Well worth the wait and the price was better than most car washes.
It took way too long on a day that was not a busy day. There were less than five customers in the store at a time. The car was cleaned well, but again, way too long. I watched half a movie while waiting.
It a shame you pay $25,00 dollar + tax and those guys dont even want to clean the window on the inside of the car or the rims
They was very professional I was very happy at the wash job they did on my car. I hope they keep up the good work.
Grand Slam oil change manger has a bad attitude problem, as I told her Im am not a child and I refuse to let you talk to me any kind of a way. I hope the owner can straighten that problem out, I can always take my business some were else. Thankyou
The service was awesome and very kind, respectful...Making it my stop b4 church so my car can shine on Sundays
I went to this location for a car wash today. They did a great job and the employees were very friendly. All around great service!
The service was shabby, didnt get the trunk vacuumed the first time, car was still dirty after they said ready, disappointed cause they used to be better....
They do a nice job on my Harley, only advice I would give to other cyclists is make sure they dont put tire shine on the tread!
$5 wash is great for the price. Basic carwash on the outside of the car. Pay more and be that much happier.
This is not the same comfortable atmosphere Im used to being around have been coming here for a long time for my high mileage oil change today did not like the service did not get any check list paperworkNo customer service at all.. My last time going to this place.
Alex deserves a raise. Great customer service, my car was so clean I got it dirty again on purpose just to bring it back and watch the professionals they have clean it again.
They did not do a very good job cleaning. Never even pulled up the back seats which I thought everyone knew they just pop up. A lot of money for a mediocre job. We wont be back.
Good car wash. I wish the directions were easier to follow. It was a little confusing knowing where to go.
Horrible .. Bugs still on the front of car. Spotted windshield. Tires and rims look like they have not been touched. But great job vacuuming the inside
After a total of 25 minutes waiting and my vehicle still hasnt been started, I received a refund and left. Manager said thay were short handed.
Nice place to get car washed. Misleading pricing as the double car wash does NOT mean they wash it twice.
Really slow unmotivated employees lines took terribly too long to proceed. Its safe to say I wont be returning!
Keith H. Washed my car and he did an amazing job. My car was basically spotless. I will definitely be coming back for another wash.
This is the worst car wash I’ve ever been to.They went UP on price and DOWN on service.
I was there four hours for oil change and car wash three weeks ago. They blame the inefficiency on under new management and new staff. Unacceptable!
My back carpet was left out and not put back. Noticed after l got home. Tried calling multiple times..no answer
Good service but Sooo slow
Keith Hayes was WONDERFUL!! He made my truck look like new. I will request him EVERY TIME from now on.
In and out clean and ready to go. Great job excellent price.
Don’t go here, went to get a wash and a oil change and one of their employees stole my gold grill out my truck and manager never got in touch with me as he said he would.
Definitely like getting oil change & truck washed here. Friendly people & great price.
This was my first time going to this carwash but I was very impressed with the quality of work the did on my vehicle.
Spent 2 hours and my car is still filthy. Will not refund me worst place ever do not waste your $36! This place is TERRIBLE!!!!!!!
Timely, courteous, and efficient....especially with a filthy truck like mine.
Strongly not recommended, veev poor front desk customer service, also, my car was damaged as it was coming out of the tunnel. No one was there to keep it from running into the car in front of mine!!!
Keith Hayes did a great job waxing my truck and had my truck looking very good and shiny. Money Well Spent
They never get my car wash right and I am there forever. Then they want more money!
Bought the monthly service plan, and true enough I ride my car through the wash, but they dont have enough employees to wipe your car down.
Great people real good customer service .Really friendly peopleGreat service my truck looks like new after
HORRIBLE! Dont ever go here! Management does not care about customer service at all. I have seen him yell at customers and his own employees. And they never do a good job the first time.
WENT TODAY TO GET CAR WASHED THE GUYS NAME WAS JASON HE DID A GREAT JOB IF U NEED YOUR CAR WASHED ASK FOR JASON HE DOES A EXCELLENT JOB
The fastest place I ever been to for my inspection...HIGHLY RECOMMEND!!
It was my first time to get my car detailed here. The car looked real good afterwards.
My visit was quick the workers are very nice prices are reasonable will visits again thanks for the service 👍👍👍
Came in to get oil change and wash, in and out no worries. Great customer service
Going thru wash 2nd time bc it didn’t rinse the first time. No apology. And very very slow.
Keith Hayes detailed my 2013 Mazda3....thanks for going the extra mile to ensure car looked great!
I been going to this place for a long time and had someone steal some stuff out of my vehicle and the manager and the owner didn’t do anything about it, they were taking up for their employees, will not and don’t advise no one to go there
If I could give this carwash a negative star rating, I would. Totally disappointed with the service...
Great prices, awful customer service. The woman at the podium does not know how to speak to customers.
Horrible service . I could have easily paid my kids to clean it and it would have been better.
Cleaned car as expected
Good job. I will be back. The other place I used didnt do the under side.
Overpriced!!!!!!Very good work. Although over a year ago.I used them about a dozen times.
Not good place, bad service,its not a 1 star its none,went today an was told by some guy he would come to see inside car an let me know what price would be, well I waited 10 min, he never can
John was amazing !!!! He got my car cleaner than I’ve ever seen it!!!
Service was great! Communication not so great! Language barrier to overcome
Very fast service on a short carwash. Not the friendliest employees.
Good always wash my car here!
Great service. They did an amazing job!
Good services but you must inspect your vehicle good!
Had seats cleaned and they drenched them in what smelled like used water never been back since.
Half wash your car not happy.I drive 2018 seen dirt in front in my car and inside the doors
They are so much better than they use to be! I guess its because they have New workers!
Had a wait on this pretty day but worth it
Great place for cleaning my truck.
They had to wash my car twice due to lazy workers.
Got a car wash
Worst service ever, will never recommend or use them again. Customer service know where to be found.....
Unorganized takes too long for simple service, poor management and terrible customer service
Price exceed quality of car wash. Will not return.
Good wash friendly workers
Kendall, provided excellent service today while visiting there locations
It was my favorite past time in Beaumont 😆😆
Great Car Qash 🚗 for $5.00
My car got cleaned very nice
They did an amazing job
Very clean respectful and freinly staff fast service
Bthis place is a joke horrible and wontvanswrr phone for me to complain
I wish I could put 0 stars worst management skills ever
Well run business but the wait can be long
Good place, just real busy, plan on a little wait.
Best $10.00 wash in town.
They do a quick, cheap, great job
No rookies on my car
EXCELLENT DETAILING AND A CLEAN CAR IS A HAPPY CAR.
Great place to wash your car
Thank for the awesome car wash!
Dirt and bugs left on truck! Terrible service!
Under new management. Lots of business, but seemed slow
Fast friendly and did a great job
Clean car inside an out short wait
Dont really do good job prices change from one person to the next
Great
Took a long time and wasnt alot of customers
Awesome place. Great job guys
Pretty good Car Wash and Lube
Alot of fun, and grateful service.!
Left love bugs on my car
Rrasonable prices and good service
Decent car wash.
Better!
Best carwash in town
They do a FANTASTIC JOB
Very poor service. Save your time and money
Great service, excellent service.
Fast
Awesome service, professionals indeed
Lack of knowledge from staff and kind of rude.
Very quick and good price
Decent car wash
Total reviews rating 3.6
199 Reviews for Grand Slam Car Wash & Lube - Beaumont 2023:
Review №1
2022-03-12I paid for the home run wash which was $40. A guy name Lee service my vehicle and didnt clean the interior correctly. I drove off with my car looking like this (photos attached) because I had another appointment to go too. I immediately call Travis the manager and he told me to come back so Lee can clean it correctly. Lee refused to clean my car correctly (walked off angry) so another guy by the name of Christopher cleaned my vehicle and left it spotless. No complaints!!! Thank God for people like him who knows how to do the job correctly. Lee kept mean mugging me and circling behind me which made me feel very uncomfortable. Lee if you are unhappy with your job, you shouldnt be working there. I wouldnt recommend Lee to work on anybody vehicle. It would be a waste of time. His attitude aint nothing nice. I hope he treat other customers right. All I can do is hope😔
Review №2
2022-01-26Paid for the $18.00 for the exterior wash. Got back to work only to find streaks and dirt. I have a black truck and it pops on how poorly this was washed and wiped down. Seems to be understaffed and equipment is old and doesn’t spray soap on all sides of the truck
Review №3
2022-02-27Went to get my son’s oil changed on Monday, Saturday it was smoking and showing up as if he didn’t have oil. I told my son to bring it back because I was out of town. My son barely drives his truck because he brings his work truck home. He’s really on top of every oil change and tune up. They told him that he was a half quart low but how? I’m like he just checked it no oil showed up on the stick, then they check it all of a sudden he has oil! They proceeded to tell him you need an engine flush your oil is clumpy. Ok they didn’t see that Monday when my husband and I bring it, and how did it start if that was the case. They then charged him for an engine flush. When he didn’t need one.
Review №4
2022-05-15I went to Grand Slam after driving 5 hours from Dallas and my car looked like it had been used as a weapon of mass destruction against the entire insect population of east Texas. I got the $18 wash and afterwards there was not a single speck of bug guts to be seen! My car has not been this clean since I purchased it! 10/10 would recommend!
Review №5
2022-04-20These people are scam artist. I asked for the monthly club service and the girl on the lane charging people gave me a $50 one time only car wash. Who in their right mind pays that for one wash These days with the economy as horrible as it is? Dont use them they dont even get the car clean. I am a senior citizen on a fixed income and These people target seniors over charging them and ripping them off while someone unsuspecting thinks they are getting the monthly pass deal. They are liars and scam artists.
Review №6
2022-05-28Horrible after 2 hours for the regular grand slam they still was not complete. I had to leave. I cleaned out my own car. I asked for my money back and Travis the manager refused to give me my money back. Getting in touch with the better business bureau
Review №7
2017-08-16Paid for the full service wash and hand wax ($70). They got my truck in right away and were quick with it, maybe too quick! All the chrome pieces on my truck were still dirty, including the wheels. There were still bug remenants on the grill. There were wax streaks all over the truck. Friendly service but I think that the detailers are not properly trained.
Review №8
2019-12-26I gave four stars because truly the before and after of my car is almost astonishing, my only complaint is they used WD40 to get melted crayon out of my seats and now my car reeks of WD40, lol. But hey thats a price Im willing to pay for a super clean car!
Review №9
2022-01-13This place does the best job for the price! I have used other car washes in Beaumont and none of them compare to Grand Slam! They are way too expensive and dont do near the work these guys do! Ill always bring my vehicle here!
Review №10
2022-01-08Poor service. Paid for a wash that included outside and inside of vehicle. They didn’t wipe the inside or vacuum. Highly disappointed. I do not recommend this place for a full service. I will drive across town to the other full service car wash