Kerbside pickup
Yes
Guitar Center in Amarillo
Categories
Location on the map
Amarillo, Potter County, Texas, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 806-352-0781
Site: https://stores.guitarcenter.com/...
Site: https://stores.guitarcenter.com/...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Guitar Center in other cities:
Comments (199)
Love the atmosphere here and staff was very helpful.
Great customer service, very knowledgeable in helping us with our purchase. Will definitely be going to Guitar center to purchase all my daughters guitar needs instead of Amazon.
Employees were real nice. They have a lot of cool stuff. Didnt end up buying a guitar just some picks but I will make sure to get a guitar from them soon they have a great selection.
Great staff for any level I got with my purchase left happy and no regret thanks guys for listening to what I was looking for and helping get the right one for me
Great place, great line of products all around. Good advice for someone not sure what to get.
They were lacking some things I would have been interested in buying, but I was browsing the store only. The customer service was extraordinary, and they went so far as to give me super detailed recommendations. For my first time really visiting a music store in a couple years, I cant recommend this store enough. I appreciate them even offering to order items and check out how much keyboards would cost even when they didnt have any stock.
Too busy to offer service for a sale....
We had a wonderful experience at guitar center. The man helping us knew which products were made better so it stands a better chance against our kids. The best part about that is it was only a few bucks more. The warranty was explain to us very well. We had a price not ring up correctly and that was fixed with ease. The convince of everything in one spot at great prices with guaranteed products. Cant beat that!
Love these guys, they are kind professional and very cool. Glad you guys put something on the wall I didnt need but wanted. That Dean Flying V Dave Mustane signature series is licensed to ill yo!
Super friendly staff, just went to get an amp cable and picks for my son. They have us a few ideas, and even talked to my son about his interest.
Nice place for your first guitar👍
Great music store to visit,they are pretty good at answering most of your questions.In my top 3 choices of music stores I visit.
So comforting with great quality customer care
What I love about guitar center is the freedom to walk in and feel like a kid in a candy store. Upon entering the store we were greeted and offered assistance. While shopping for a new guitar, I noticed others carefully looking around and was not hassled nor interrupted while playing their instrument of choice. I watched customers receive the help desired while others shopped independently. The atmosphere was conducive to match true musicians as well as those aspiring to become one!
Christy and Izaak are absolutely the most wonderful helpful people! My elderly high-risk mother was determined to go into the store to shop. (Online shopping is near to impossible for her.) I was on my way out of town and called and asked if I had gave them the order could they pull it so she wouldn’t have to spend much time in the store.They Went so far as to offer to have mom simply pull up and called them.Then they would run out to the car get her credit card swipe it, wipe it clean and return it to her with her purchase. I appreciate their sacrifice and willingness to help keep my mother safe.
Everyone is super friendly. They are always willing to help and are very patient. They have a wide range of instruments and great prices too. Overall a very good music store
Friendly staff, have all the necessities, overall a great experience.
Just order online. They are going bankrupt and it shows. Guys working are friendly. But they lack inventory. There’s really nothing there and you must order everything which defeats the purpose of going to the store.
Ive never been there long enough to see everything but they do have a variety of amazing things from guitar strings to sound systems to even a full set up studio. The employees are very very nice and always have a smile.
Really awesome store with decent employees. I really love the selection of musical gear from basses, guitars (acoustic electric ect), percussion, pianos, recording gear, and even band lessons. They also offer lessons ( I have not gone for them as I am self taught on many instruments so I cannot rate them but Im sure they are great depending on the instructor).
I know a lot of people give places like Guitar Center flak for being all corporate and everything... which, they are, but on the particular day I went there, I met a great sales associate who helped me out with everything I needed. I came in in uniform, and he was prior service military (Navy, I believe) so we instantly hit it off. Very cool, very helpful. I can definitely say this guy went out of his way to help me with my purchases.I ended up buying a sound system and some other gear, but the selection overall was great, and it actually renewed my faith in Guitar Center.Will come back more often.
Always have great deals and good selection. Pricey merchandise but super friendly employees. Even though they get paid by commission on how much they sell, they arent pushy or trying to sell you items you dont want. Plus its the only music shop in the Amarillo/Canyon area.
I went in for a special reason. I have a seasoned Peavey snare drum that was in real need of some specialty care.The staff are all very knowledgeable. One of the staff members took on the project and in a week or so, I traveled back to Amarillo. He did a fantastic work over on my aged snare. Didnt cost a tremendous amount, very fair!I highly recommend this music store for anything, even for advise. Thanks to The Folks at Guitar Center
Noteworthy customer service. Plan to return to buy gifts. Have a terrific selection too.
The staff bent over backwards to make sure I had the equipment I needed without trying to sell me a bunch of stuff I dont need. They even sent me to another store to buy one product because they didnt have a beginners level. Amazing place to shop I will always be loyal to them.
Nice little location. Very convenient, easy to spot, and plenty of helpful, knowledgeable employees around to help you find what youre looking for. Unfortunately, this location has by far the smallest inventory Ive seen of any Guitar Center to date and hardly ever any events, if any. If you want something very very specific, youre probably going to have a better time on the website.
At Tarpleys, I got the exact same thing that I was gonna buy at guitar center, actually got more(various connection adaptors) and I literally paid half the price. ,So what youre telling me is I can drive further, spend more and get less? Where do I sign up?
The guys who work here are super helpful and informative. Im so impressed with the level of service we received! We will definitely be returning for all of our music needs!
It was great! They helped me immediately and set me up with a guitar outfit. Very helpful and friendly.
Customer service is real bad.
Extremely helpful staff, very knowledgeable technician, and great atmosphere. I always spend more time than I planned just talking with the employees, who always make great recommendations.
I was lead to believe that they would take a no name mandolin & a guitar case in on trade in. Of course that wasnt true. Also the mandolin I purchased had a chip on the neck & when I went to tune it one of the tuner knobs broke when I barely turned it. I was given a $35 refund, butt I could have bought one on eBay that was perfect for the same price. Over all I was less than impressed with Guitar Center & staff.
I give the Lubbock store a poor rating I got really crappy service and that bald old fat guy that attended to me just looked at me with a snobby look and the first thing he said was were not going to be able to help you and a very rude tone of voice very disrespectful I cant believe that I invested my money in a company that I feel like I got screwed over.the guy didnt even bother testing it out he didnt even offer to look at it or even to see what was going to go on with it he just completely was very hateful and ways where he really showed poor quality on behalf of this company and I would have known that this was going to be the outcome I would have never invested my money in this company I sure wish there was a better option out there for me and people like me that want to invest their hard-earned money and something they love doing this company completely let me down I recommend to anyone and everyone that if youre going to invest good money in musical equipment do not go to the Guitar Center in Lubbock theyre very shity very poor quality of type of service that its very shameful to even speak of. Bottom line for me I recommend to invest in a good company thats going to give you a better outcome and the product that you buy to me I trusted in good faith in this company and completely let me down I couldnt believe the lack of respect that they have here in Lubbock for people like me I think I would have been better dressed look like I have money they would have had a different tone of of Outlook. Dont invest in this company if youre going to be getting something very expensive now if youre going to be a beginner musician well of course you get what you pay for but if youre going to be investing in your life in this company dont go to a company like this one theyre going to end up lying to you shutting the door in your face and being very disrespectful and hateful find a better company to put your money in
I truly love visiting the Guitar Center! Its an new adventure every time. The Hugh amount of merchandise is in its self inspiring and the well informed staff make for a perfect day of shopping for and finding the instrument a one of a kind experience! Thumbs Up Guitar Center
Great selection of instruments of all kinds. Friendly and helpful staff. They will let you play any of the instruments as long as you wish. They also offer repair services and lessons.
Im a Guitar Center fan, and have been since Amarillo got its own store. If youre a musician, youre probably already familiar with what Guitar Center has to offer. The only reason I give 4 stars I instead of 5 is because of the following: the store is really showing its age and (in my opinion) needs a pretty major upgrade in both inventory and store layout/design. I think there is less overall inventory and fewer items offered for sale than years past. Unfortunately, this means they often dont have what Im looking for. I still think its a great store and is an important retailer for anyone with a passion for music. I recommend. Guitar Center and hope to give them 5 stars in the near future!
Good place to go and try out the guitar of your dreams, got my dream guitar 2019 limited edition telecaster only 200 made.The employees work hard to get this guitar and came through, good job and nice people to work withTHANKS Guitar Center Amarillo.
Amazing atmosphere and awesome employees Everytime i go to this store I spend at least an hour enjoying the musicians and playing every instrument I can find. Thier variety is bar none. Would rate 10/10 to anyone that asked.
They have loads of great products but staff leave much to be desired.The vibe of the store has some pretentiousness,especially with the covid changes making the already cramped store harder to find things.Good thing theres always online shopping.
Went in to buy a finger excerciser for myself and the doors were open. Went in and was told they werent open yet because of the time and gave me an excuse on why the doors were open, but I just needed to ask quick question before I left and they couldnt even do that. I work in customer service and if your door is open and a customer walks in, we take care of that person regardless of the stature .Not my fault your doors are open early. I was going to buy something but guess not. Keep your business local people. Places like this are taking away from our local music stores. Never again.
Great remodel. Teaching rooms, great service, & loved the music they were playing. Love this store.Oh, and clean bathroom!!!
Very professional polite helpful staff very well-stocked clean store
Guitar center in Amarillo is a one stop shop for most all of your musical needs. I cant list all the instruments they carry but if your looking for one they will probably have it in stock or can move it store to store in a couple days. Many staff willing to help, explain products and demo whats on hand. They carry new and some used items plus many on sale. They offer lessons on many types of instruments. Plenty of accessories for all your needs. Easy to locate the store and parking. Go to the store and have a look, quite impressive inventory.
Ive gone in here a couple times and came out DEPRESSED. Idk if half of the workers have autism or if theyre clinically depressed but i get NO assistance and it just crushes my enthusiasm for music. I brought my banjo in for repair and it wasnt a very good repair, my bad the Soggy Waffle Boys buy all of our gear online and the instore location here just doesnt do the company justice.
Friendly people good prices. A little disorganized right now but the lesson rooms are new and need an adjusting period. Trusted for 3 years so far. m/
Awesome place to stop and test your test your skills. Theyll allow you to handle the instruments, play as long as you want, and have great deals on any instrument they have in store.
Helpful and no pressure shopping. Bought my son his first 5 piece drum set.
Man this is a good place to buy a guitar , but the people who work here are cool as hell.
Nice selection of Vinyl. Staff is very courteous
Hmm, not sure why the employees here come off as entitled, stuck-up, and/or arrogant. Sure you can play an instrument, but your people skills are largely lacking. Possibly leave your higher than mighty egos in the guitar case and accually try to help, inform, motivate, or even all three..
The employee in the back with the strobe lights and sound systems was very very nice. I had two of my children with me and he was so helpful.
Love this place! A great variety of instruments for your music lover. They offer lessons and the staff is very friendly and helpful!
A few years ago I bought a guitar. For some reason it wasnt in tune despite what I tried. Took it to a music shop. Get told the neck is bent. GC didnt want to take it back because no receipt and the neck was bent. They also didnt want to fix it. $300 wasted. Thank you GC.
Two senior citizens walk in, there are two guys working. We spend 15-20 minutes looking at keyboards and pianos. We walk by both of them going to the guitar section. We leave. NO ONE SPOKE TO OR ACKNOWLEGED US. No clue.
Very helpful. Good place for your music needs.
Courteous, knowledgeable staff... only negative is because they are brick and mortar, the prices are a tad bit higher
I had the worst customer experience not one clerk was anything but rude. Guess Sweetwater get all my business, not that it is that much but still.
I love Guitar Center!!! They have a really nice staff that knows what they are doing! Been going to them since i first started playing!! 10/10
The staff are professional and courteous. The store offered great products, for all ages, and the prices are reasonable.
This place needs to get better staff every time i drive up they are vapeing or smoking. the talked me into buying bad speaker that broke inted of the ones i showed online .I DO NOT RECAMED SHOPPING HERE.
Michael was awesome! He helped get our girl a good guitar that works perfect for her! Thank you!
When I first walked into Guitar Center I was greeted nothing but positive people and I was helped with everything I needed overall it was a downright fun Pleasant and wonderful experience
Staff are friendly and knowledgeable. They really know their stuff.
Bought a new guitar took it home only to find a manufacturing flaw that I didnt notice at the store....took it right back and they made it right! Great day at the Guitar Center in Amarillo Texas.
We really like to go here, but we end up buying a lot of our equipment online due to price.
Went in found what I was looking for. Asked employee a question which he helped me with and checked out. Excellent.
Excellent service and the went above a d beyond to help me set up my new guitar.
Have bought several items thru this store, over past couple years. Always a good experience! So glad we have this store in Amarillo!
Very good staff very helpful I got my strings and picks no problem.now back home to practise my guitar playing
One of the few places to go in Amarillo to get drum equipment. A nice selection of products, a bit pricy and crammed. But over a decent place to go.
I hate that its so commercialized. But that being said its not a bad place. Ok prices and pretty good service.
The best place in town to buy a brand new guitar I know everything about guitars can fix them you can rent them they even give guitar lessons
Great job Jeff for helping buy my guitars and amps!
Very helpful 👌 people especially micheal and Trey in audio!
Great service and gave me some helpful tips.
Not only is there great customer service but they have vinyl records! I am definitely going back!
Great service!
Very helpful and knowledgeable. Helped us find the perfect beginner set up.
A Great Selection of Gear and a great staff who are knowledgeable and passionate about music 🎤 Guitar Center makes dreams come true! Thank you Guitar Center ☺
Such friendly staff and helped me find the right guitar for a cheap price never tried to sell me something i didnt want
Wow! What a nice place and friendly people alot bigger than the outside looks, big selection and really nice prices too
I got a schecter omen extreme from them which by the way i had no idea it was a showroom floor guitar which had many problems well we had to replace it by ordering another well i get the guitar and examined it, and they had what looks to be dropped it, and now has a dent in the neck of the guitar and some of the problems i sent it in for were not even fixed!
Great staff, always very helpful over multiple trips. Helped finding a rare part for my guitar.
It was awesome we were able to play the guitars and pianos and drum set they have it was an awesome experience...the workers were very good
Good people, helped my mom get the guitar she wanted, like the exact guitar she wanted. Would go here again 10/10
Great staff, but limited selection.
Great store, well organized!! Staff is very knowledgeable.
Assecories like cables and capos are on the pricey side but staff is very helpful and insightful.
Always love going! Usually have a good selection for what Im looking for!
Great store to get any thing you need to start up a band
Always great, friendly service. Excellent selection and prices.
My fiancé thinks their bass selection is not great
Very knowledgeable, helpful staff!!! Always have great deals on products...
You can find just about anything you need for instruments, live sound, recording, etc. The staff is always helpful & knowledgeable about their specialty.
Nice selection and friendly staff. Prices not always the most competitive.
Staff was friendly and prices were quite reasonable.
Ive been to at least 50 guitar centers nationwide and the guys in the guitar section were top notch!
Very knowledgeable staff. Courteous, clean, and helped me out tremendously.
They have a very good selection of music equipment and very helpful staff.
Excellent customer service and very affordable!
Great for that supermarket killed local business feel.. and the equipment is nice too..
They were extremely friendly and got me taken care of quickly
Love this place. Good customer service and knowledgeable staff!
Tate was fun to work with. His bass guitar knowledge is up there.
May be the only place to get guitar strings in town now that the local guitar store and hastings are gone. Yeah monopoly!
The staff is always more than helpful ehen I go to the store
They are very helpful and they know their business.
Many guitars, basses, drums, amps and more can be found with many helpful people working there.
They are always very friendly and helpful. Never a problem.
Good staff, and they have great quaity brands
Not real knowledgable staff, but all in all a good store
Great stock and friendly staff
Awesome staff. Always super nice and helpful.
Chain store but carries almost anything you need in music except your own talent
Great place, good staff very neat.
Staff is always kind and helpful, have the knowledge to give you the best advise
Excelent service, and quality products at reasonable prices.
I like trying to piss off or annoy the workers by playing guitar loud and obnoxiously... I think theyre numb to it tho.
Nice music store with good choices of instruments and music stuff...
Customer service is bad, selection isnt much better
Friendly staff and a good selection of insturments.
Guitar Center is great! Great customer support and prices.
This place has most everything you need. Any instament you would play. All the accessories too.
They force you to wear a mask that doesnt protect you.
Great place to hang out and try new things.
Best place to jam out and select new instruments lighting mics and dj material
Very helpful and always grest products.
Very helpful and accommodating staff!
Great place to get instruments. From drums and bass to acoustic and electric guitars.
Bought a $600 dollar guitar from there did not come with a guitar case : (
I like Guitar Center and they are open til 8:00 on some days.
Great staff, music instructors are very knowledgeable
When you cant wait to get something online, way over priced
Kinda sad. Hardly any useful inventory.
Good stuff! i love being in the guitar room
Always help.
Helpful staff...always take time with customers
The drum section is really cool and the guys really know their stuff
The atmosphere and customer service is great
Great selection of all things percussion!
Great people. Helpful in every way
Great place, highly recommend this Guitar Center! 😉
They didnt have what I needed, buy they told me which competitor did!
Great products and excellent staff!
Pretty cool place, very knowledgeable
GREAT PEOPLE COOL MUSIC AND LOTS OF CHOICES FOR ALL AGES
Fair amount of things great service
Great people, awesome store
Awesome service, helpful & courtious friendly!!! 👍👍👍👍👍
Always cool to go and check every thing they have
Bought a cute uke at a good price.
Good selection... Friendly people
Enjoyed shopping there
Has everything a music lover could want, and u can play the instruments in the store
Not much on sale for labor day.
Guitar lessons.Great instructors!
We went to check microphones and pianos
Great customer service and inventory.
Found the perfect guitar for my wife to learn on.
Tad treated us very good.
Great place to shop for GUITARS and AMP
It was so fun I recommend it to everyone
Sold the first guitar at this store when they opened!!!
One of my favorites places to go!
Great place to shop.
Only reason to go -the clearance priced strings
They have gave me credit.... Yes...
Friendly folks , good selection
Limited selection due to size of store and size of Amarillo!
The coolest ppl work here!
The Guitar Center employees are always helpful
Great store and staff.
Great place to buy instruments
Lovett favorite place to go after work
Great staff awesome instruments
Employees are very knowledgeable and helpful.
Very helpful! had what I needed.
Very friendly and helpful.
Great service great prices
The most beatifull please on the eart
Friendly and knowledgeable staff
Always ready to help.
If you play guitar the wall is heaven
Great selection of instruments and music.
Good service and selection.
Very knowledgeable staff.
I love the keyboards, Classical guitars!
@Poor selections.. poor customer service..
Hellyeah
Total reviews rating 4.4
199 Reviews for Guitar Center 2023:
Review №1
2022-04-23Great music store, and great prices. Many of their employees really do a great job. My only reserve is that they dont have some of the higher quality professional gear in store. Great job though!
Review №2
2022-07-30Awesome environment service was professional fast and easy got everything I needed for first time guitar buyer would definitely come back again thank you Slade!
Review №3
2022-08-19They knew what I wanted, and put on order for me. Quick service.
Review №4
2022-04-29They dont exactly live up to their claims. Was told over the phone that I could get half of used retail on a guitar as long as it was in working condition when I went in they were very nitpicky and would not give me even a third of used value.
Review №5
2022-05-05Staff was helpful and pleasant. I found what I needed quickly and was out the door promptly.
Review №6
2022-06-11I mean im in love with guitars so why not hehe ❤great place
Review №7
2021-11-30Went in looking for a speaker stand and got greeted as soon as I walked into the door.Someone offered to help me right away and I was in and out in less than 3 minutes. The workers had a great attitude.
Review №8
2022-06-04Oh I spend way too much money here at our local store in Amarillo. The staff and service here are top notch and very very helpful. And this store has just gotten even better. So many more products and thr customer service is just so awesome!!! I love this place.
Review №9
2022-04-24Love this place they gave me a hell of a deal on a JBL speaker !!
Review №10
2021-11-012nd time they were great. Sorry to say my 1st. Time I was miss treated by the staff.first time I returned in six years. Bought a new bass and amp and the staff was great ☺️ a good day .Mike D.