Gracious, pet friendly and pet loving staff. Safe area, great food near the hotel.
We always stay at this facility when we come to Houston. It is always clean, well maintained and the staff is always friendly and anxious to accommodate us. My wife has handicapped needs. Always a good experience. Before I retired, I traveled and stayed at Hampton hotels exclusively. You guys are the gold standard in my book. Thank you all.
Enjoyed our stay. The room was huge. Comfortable beds and quiet rooms. A special shout out to Tayla on night shift. I enjoyed talking with her when I was staying up too late.
Gym is really good but beds were soft/bad and breakfast was lame. No fruit and watered down orange juice
Nice rooms, friendly staff! Would stay again
They seemed to be a little short staffed which took the check-in process a little longer because no one was there. No waters or anything was offered for diamond member status. We asked for more towels the next morning because we were out and never received any. The staff was not rude by any means and the rooms appeared to be clean, but they just didnt seem to have much help on hand.
Friendly and helpful staff. Clean and comfortable rooms. Easy access to many food and shopping options. Top notch hotel manager, that was very helpful. She gave some amazing options and advice for food and must see activities. Definitely will return.
I and my girlfriend thoroughly enjoyed our 2-night stay here while visiting my sons family in Humble. All areas of the hotel that we encountered were spotlessly clean. The entire hotel is non-smoking, which we greatly appreciated. Our room was quiet, comfortable & free of any odd odors that weve all encountered at one time or another. They have expertly pivoted in the COVID era, with new or updated hardware, procedures & policies quite evident (for example, we notice air-tight rubber seals around the room doorways & fresh stickers between the door & the jamb to verify no one had entered our room after it was cleaned for our arrival. The only suggestions we can make for an even better guest experience are: (1) update the sound the elevator makes as it clears each floor. The current one clangs like a fire alarm & is fairly unpleasant; and (2) the comforter on the bed behaved as if it were weighted along its bottom hem, as it kept sliding down towards the foot of the bed, away from our shoulders, while we slept, so if that could be addressed, it would be easier to stay comfortably covered at night.
I stayed at this hotel for one night after my boss made my reservation there. I travel all over the country in almost always stay at Hampton hotels. The breakfast lady was absolutely amazing! Her name was Joziane. She was the most courteous and polite breakfast attendant that I have ever seen. She made my plate for me and she cleaned my table. The area was very clean. She even asked about my visit. By far, this was the best breakfast experience that I have ever had. I would recommend a stay at this hotel to anyone.
Room this time was more comfortable, but them evening Girl who checked us in was not as professional. Had on a hoodie on and was not as friendly and polite as others that have helped us in the past.
Convenient location, nice clean room, friendly staff, enjoyed breakfast.
Room was clean, which is really the biggest thing, right? Hot breakfast apparently is only if you arrive at the beginning of the breakfast time, because in the last hour everything is cold and no microwaves - you have to take it up to your room to reheat it. Flipchart paper sign (which was moved several times during our stay) forbidding smoking - I dont have a problem with the policy, but the message delivery looked unprofessional. Fox News broadcast in the lobby, which surprised me - I would think a chain part of the Hilton family would avoid polarizing as much as possible to preserve their brand, but this hotel clearly doesnt care. Gets three stars for making the checkin/out process streamlined and I could do everything on the app, so it wins for efficiency. Definitely a 2-star hotel.
I didnt stay here but my kids did. Everything was good until my daughter found a huge roach crawling under her pillow at 1am.
Cant say enough about the efficiency of fron desk staff. Very friendly & helpful. Would recommend this hotel, very clean
Worst Hampton Inn stay I’ve made, which is probably over 50 stays at different locations. While this is a newer Hampton Inn (probably built in ~2019) our standard 2 queen room had a very small fridge and no microwave. DirecTV channel listing very limited, no DisneyJr, PBS or locals so very limited children’s choices. Breakfast bar was very minimally staffed, out of several items. To cap 4 night visit off our A/C broke last day leaving a horrible night of rest in +80 deg F before making a +600 mile journey home the next morning. Will not stay here again unless last resort.
Everything was great except issues with wifi during my stay. No wifi and I could not get my 4G service work at the hotel.
Nice/clean hotel. The front desk staff was very helpful and courteous. They did a great job of making us feel welcomed!
We evacuated for Hurricane Laura to Austin TX. We were trying to get closer to Louisiana and found the Hampton Inn the staff has become our new neighbors after the 1st week. They have really been patient and understanding with us. These folks walk the floors checking on folks watching for their safety in the parking lots.Thanks for being so compassionate towards my family during this time.A great area with a lot to do and eat.
Very nice hotel. Breakfast was very nice, good variety. The room was clean, neat, and spacious. The beds are comfy and the sheets were clean. There is plenty of parking and plenty of shopping and eating places a little further down. Great place to stay and relax. Plenty of good tv channels including sports. Very nice hotel. I highly recommend it.
I evacuated for hurricane Ida. These guys made me feel at home. They are all very friendly and help in any way that they can. I would highly recommend these guys to anyone going to the Houston area.
One of my favorite hotels. Great breakfast choices, comfortable bed and linens. Huge bathrooms with glass door shower. Only thing is no microwave in rooms. You have to use the one in lobby. Staff is professional and personable.
Not a bad location at all, but they only had one entrance to the (small) parking lot. In our original room the air could not be adjusted properly and there was a foul odor. We were moved the next night. Our ironing board was broken and we called for another one in the morning. We ended up having to go down and get another one that night. My sisters room had hair and dirt in the bathroom and tub, so they were moved to a new room. They tried to overcharge us and not honor our government rate that was quoted to us upon reservation. There was chaos over that. The pool and fitness rooms were only open during certain hours of the day. How inconvenient.
For better or worse your experience may vary... Good location as it is close to IAH. Not very far from shopping and dining in the area as well. There was plenty of parking during the Thanksgiving holiday. Desk Staff and housekeeping was friendly. There is free breakfast 6am to 10am. Standard continental is served. Hotel was clean and easy to navigate. Gym had a few treadmills and ellipticals as well as a weight machine. The room was nice with a walk-in shower. A fuse blew when plugging in a CPAP machine but staff was able to remedy the situation in the morning. Fridge was turned a little high as water turned to ice overnight. Overall a nice stay and I would stay again.
I really enjoyed my stay here. Its like a brand new hotel with everything looking and smelling fresh. Breakfast was amazing with excellent staff running the front desk. I will only stay here next time I am back in humble.
Room was clean and smelled fresh. The bedspread was comfy, but the bed itself wasnt. My back hurt the next morning and it was a fitful night sleep. When the AC turned on in the night it woke me up multiple times because of how loud it was.Fitness center was good. Pool was closed this time of year.Digital key worked most of the time. One time I had to reset my bluetooth to get it to work, but I was also listening to music on my earbuds so that might have been interfering somehow.
Very clean and comfortable. Breakfast was awesome including fruit smoothies besides regular breakfast fare of waffles, eggs, bacon, bagels, oatmeal and sweet rolls. Staff was very helpful and accomodating. Plenty of places to park.
Very nice property only 3 years old. Modern rooms. Nice fitness center. The staff will go above and beyond to accommodate your needs. Only reason I didnt give it five stars was because the room didnt have the t.v working. We had to switch rooms in the middle of the night. Other than that it was a pleasant stay. Thank you.
Hamptons and home2 are always the best of the hilton lineup.
Nice hotel, clean hotel, nice people, noisy rooms. When I select a hotel the most important aspect for me is a good nights sleep. It seemed in this hotel, there was noise from adjacent rooms above, below, and from both sides, even past 11:00 at night. Unfortunately that is something very difficult to overcome with stellar service, complimentary breakfast, etc.
Hotel is very clean, and courteous staff. Air conditioning works extremely well, which is important in Houston. Only complaint was coffee bar wasn’t restocked daily. Checking back into the same property tonight.
Staff and management were excellent! Accidentally dropped my earring down the sink, they retrieved it for me the next day and called me and told me they found it. Also, how management help me scan and send documents when in a crunch. They were absolutely awesome!
4 different flavors of waffles!!!!! Yes you read that right... My kids and I were in heaven! Not to mention pressed juice! This hotel is beautiful.... I will never stay anywhere else when I am in town.
Nice enough but the front desk was not staffed properly. The people I met were very nice and helpful but frequently not available.Asked for a new ironing board because the one in my room was falling apart and dirty. Asked in two separate occasions and never received a replacement.
This location stole money from me. They overcharged my card $102. The manager, Razi, said that he was giving me a refund. Never got the refund, and hes been ignoring my calls and emails.Very unprofessional.
Friendly and efficient at getting us checked in. Delicious free morning breakfast includes cheese omelets and Belgian waffles! And there are several USB charging ports in the rooms. Really well-designed hotel.
Ok for polling location. Room was too small.
Awesome! Clean. Great people and atmosphere. The room was big and I like their style of furniture and fixtures. They are different and above the rest of the hotel chains.
The accessible suite met my expectations.Breakfast was very good.
Nice, clean rooms and welcoming staff.
Eyass, the concierge is extremely helpful and kind. We had an excellent stay with clean rooms. The staff was extremely helpful and offering amenities for meetings and offering to make reservations at restaurants whenever requested...
Very clean new hotel in a nice location. The staff on duty when we checked in was very helpful and friendly. Enjoyed our stay here
We recently stayed here on Sunday August 13th- Tuesday 15th. Mrs.Courtney,Ms.Raquel and Ms. Denise,were very nice to us. I came down to have surgery in Houston. I am also a Hilton Honors member. Ms. Glenda in housekeeping was also very nice to us. That was our first time staying there. We are coming back down again on the August 27th -29th for a follow up with my doctor. So hopefully when we come back it will be a better experience. Thank you to the staff,that I name for their hospitality. It depends on the next time we come back. I hope I can give it a five star rating. This is a beautiful hotel and their is no need to mistreat the customers. The three stars are for how we were treated. You need more workers like the wonderful staff I named in my review.
This hotel is VERY clean. I have stayed here off and on over the last month for work and every single employee has been extremely courteous. The General Manager takes a lot of pride in her property.
Attended a baby shower for my BFF daughter. Did not get to stay at location. The location appeared clean and the staff were helpful in letting me know where to go.
The hotel is nice and new very clean .there are somthings that were a let down for the price you pay I have paid 40 Bucks less other places and received more amenities, #1 the soap, towles, were not replaced or have bed made and toilet paper wasnt restocked either on first day and no i didnt leave the tag on the door for no service ..2 the front desk gave my wife a extream lyrics hard time at check in we had arrived separately because we were comeing into town from different locations home and my work for job related business, my wife had torn her knee and was barely walking at the time and they wouldnt let her go to room even though she had made all the check in arrangements on her phone so yes she had all proof of her right to be there she could have cancelled the room if she had wanted to ..#3 strange little things like no vent fan in bathrooms who doesnt do that ? Trash can liners in the little trash cans really who doesnt do that ? No dresser for your clothes again who doesnt for that ? Now before you say I must have got the (cheap room) we did not we paid for largest room ,extra for the couch, extra for the wet bar ,extra extra,extra in other words we got the best they had for 4 days .#4 breakfast is interesting too if they have a omelette. There is no meat bacon ?or sausage?,no boiled egg?,no biscuits with gravey?. No juice no small milks? Either way what gives I have stopped at a cheap 85 doller night place almost any time any place that had all of the above and last but not least #5 almost every time I have entered or exited the reception area in lobby Nobody was at the counter which I guess was better than being greeted with the as if attitudes that all but two people exuded..thats my two honest cents worth..
Right off of 1960 and Timber Forest. The hotel was easy to find and still new. Attendants greet us nocely. The breakfast seemed to be lacking. As a diamond member, I was goven the smallest room even when the hotel was not close to half occupied.
Good Hampton Inn tucked away in the suburbs. Either new or recently remodeled. Some decent restaurant places near by. Traffic into Houston can be pain if you leave late as only one small 4 lane road in/out so time your drive wisely.
Brand new hotel. Friendly staff and very clean rooms. The breakfast was amazing and kids really enjoyed the outdoor pool. We will definitely return to this hotel.
Excellent hotel with great staff. It is very conveniently located from the lake, Tour 18 golf course and Bush Intercontinental Airport. Plenty of places to eat nearby within walking distance and short drive.
Hotel was in a great location but some things could use some improvement
Very well kept Hampton Inn. Amazing location and staff was very helpful. I will be back for sure. Thank you
Quiet and well organized new Hampton inn hotel, clean as the all should be. I have a good experience and my family share the same good comment. Great for weekend and quick North Houston visit
Nice new place. Great breakfast options. Friendly staff. My only complaint was that the bathroom was not as clean as I would hope.
Appears new. Im a Silver member but my first time at this location. Good price vs other Hilton properties. I dont like that the HHonors app provides Digital Key but it doesnt let you skip the front desk unless youre Gold or Diamond.
Brand new Hampton Inn offers exceptional services. Polite staff, eager to assist you anytime. In the evenings they provide complementary beer and wine along with delicious snacks.
Wonderful place, great facilities.
The staff is the best I have ever had the pleasure dealing with. Rooms are always clean. Love this hotel.
Great Location if in the Humble or Atascocita area. Room were quite and clean.
The hotel is very nice. The hubby and I were a little bit upset over their policy of not upgrading gold members who are traveling on points but overall a good stay.
Service staff is always friendly, and helpful. Every time I visit they go above and beyond. Only gripe I have is the Bell in the elevator dings each floor. Remove that and the place is the top of the top.
Nice hotel, its clean and comfortable with a friendly staff. The elevators make a loud ding on every floor, which is somewhat annoying, but overall, a pleasant experience.
The suite was emaculately cleaned. The amenities were great. Great location for our activities.
Very clean room. Great service and friendly people.
I will add to this after im ready to leave but is clean and bright, super helpful people who work there. Rooms are clean and well maintained.
Front desk was rude and had no customer service training. I had to get my toddler up from his nap in order to come talk to the front desk after they she hung up on me mid sentence. Won’t be coming back.
Great place to stay, very clean facility and the staff is friendly.
Overall hotel was nice with the exception of the shower water handle. It is in need of repair.
Beautiful hotel. Great service. Their hotel rewards membership is awesome.
Third time starting at this Hilton. Rooms are clean, staff has been great every time, and the breakfast is fantastic.
Very comfortable. Handicapped parking is a bit of a let down but other than that services were great room was very clean and staff was very friendly.
As far as hotels go, this one was better than most. I didnt give 5 stars because there is always room for improvement.
Very nice facility, but the noise level was bothersome! Convenient to restaurants and shopping! Would definitely stay again!
Friendly staff, clean rooms ,very nice hotel and had a Great breakfast!!!
Front desk manager was super friendly! Love the idea of the sanitized sticker on the door.
Always clean and super friendly staff. The breakfast is the typical breakfast but always fresh and hot.
Pretty nice hotel, it looks like new. Very comfortable and clean, nice people
Very nice accommodations. Staff is super friendly and helpful. Near a lot of places to eat and shop.
Terrible staff, talk about being rude. The staff laughed at us and cancelled our appointment. I would not recommend this hotel to anyone. Stay anywhere else but here.
Great hotel, friendly staff. Stayed about 2 weeks, very satisfied. Would come back in a heartbeat.
Very courteous staff. Location is easy to find. Best of all its quiet. Had a great night sleeping there.
Clean rooms, quick check in, breakfast was decent, pool was clean. Close to a bunch of restaurants and stores.
Facility was veryclean..staff was courteous and well located for my needs
Nice, new hotel. Very clean and uses digital room keys. Loved it.
Everything is very clean and organized. The room is kept at a very cool temperature. I have enjoyed my sta.
The hotel is new and clean. The gym is a pretty good size. Staff was pretty good.
Had my 80 thBirthday there.
Good service. Clean rooms. Great price. I would recommend this hotel.
Quiet, clean room. Good hot breakfast. Outdoor swimming pool. Indoor fitness center.
Clean rooms with a good breakfast. The front desk was very helpful.
Very nice hotel with friendly staff
Hospitality in this pandemic world as good as one can expect. Attentive, personable and professional staff.
Great stay awesome employeees very clean great breakfast. Comfortable beds
It was nice, nothing was outstanding, but was clean overall and had good breakfast.
This hotel is conveniently located and offers very nice and great customer services and the staff are very excellent in customer care.
Friendly staff, rooms are always clean and breakfast is good.
The hotel is new and nice. The staff were exceptionally friendly.
Has beautiful rooms very kindhearted helpful employees recommend this place to anyone looking for top of the line
Very nice, new hotel. Clean and run well.
Room had a couple issues, Breakfast area needed a good cleaning
Rooms were very clean and nice. Service was amazing.
Manager very friendly and nice room is A+
Very nice rooms, just wish they had microwaves.
Nice place, great service.
The breakfast gave me diarrhea. Had the eggs, bacon, pastry, and fruit mix.
The room and hotel staff were very nice.
Fairly new location with nice rooms, safe & quiet area.
Clean rooms, nice staff... Humble Tx. Is right next to Houston if your in town for Houston event.
Brand new hotel,friendly staff and easy access. Close to airport
Excellent service by employees, very nice hotel
Great experience ! Amazing rooms and staff! Awesome price!
Great staff, clean, big rooms, very impressed
Great stay. Clean room. Friendly staff.
Very nice, not sure if new or remodeled but comfortable and convenient
Great location for our Shriners I.A.S.M.C. stay!
Covid precautions were on point. Staff extremely helpful and friendly.
FFFFFFFFFFFF——Forget ucccckk this placeThey robbed me
Nice hotel, very clean.
This place was the best, the manager and her staff were amazing. Highly recommend
Very friendly and peaceful. Super clean!
Great clean rooms and friendly staff
One of the best hotel breakfasts Ive had
Awesome stay! Great breakfast and great beds
Staff, rooms & breakfast was wonderful
Was a very nice place and had an amazing breakfast
Great home away from home- safe and staff was wonderful!!
Very clean, very friendly.
Very nice, new hotel.
Bathroom door is open on edges, not too private
Neat hotel and nice breakfast!
Love the king suite! Size matters lol
Great stay typical hampton inn.love the bedding
Very nice clean courtious,accessible
Very clean and new, great service.
Nice
Good Hampton , nice folks, good breakfast.
Very friendly, and clean hotel.
Hotel was great, service was bad.
Friendly people and clean rooms
Good breakfast selection.
Comfortable bed, quiet room.
Convenient, clean, quiet
Great service and brand new!
Clean and great service.also conveient
Fridge set to warm.
Marginal
Great stay great folks
The design inside was amazing.
Nice stay
Great people great prices
Not great
Loved it
Clean quite room
Still has the new feeling
Wonderful hotel!!!
Nice hotel!!
It feels like a home coming
Loved it
New and very clean
Nice hotel.
Good place to meet
Awesome hotel
Awesome
Very comfortable
Nice & new
Clean and neat
Excellent
Lovely
Comfortable hotel
No reviews
Great staff
Great service
Nice place
Friendly staff
Great place
Nice place
Nice place
Verry Good .. Very good hotel .. Good employees
Very good..11
Magnificent stay.
Total reviews rating 4.5
189 Reviews for Hampton Inn & Suites HoustonAtascocita 2023:
Review №1
2022-04-05We recently completed a 3 month stay at this hotel and I have only positive things to say. Chelly, the Assistant GM was most accommodating and did everything to make our stay very pleasant. All of the staff at this location are very friendly and literally did everything they could to make our extended stay comfortable. The breakfasts were amazing, the room was fantastic, and the facility was always clean and inviting. The location of this hotel is convenient and lends itself to being family-friendly. I made quite a few friendships during this stay, both with staff and with fellow guests. I would highly recommend this location to anyone looking for a clean, quiet hotel that is close enough to the airport without all of the noise and traffic of some of the places that are literally next to the airport proper.
Review №2
2022-04-17My wife and I used to manage hotels so we know whats up. This place was great even though we got in super late. The night audit did a great job of explaining everything and getting us checked in quickly. The lobby, fitness, hallways and our room were clean. The bed was comfortable and the room and hallway were quiet. Well be back when we visit family near by.
Review №3
2022-05-28We were there to vote. Took the opportunity to observe while there. Nice place and clean even though there was a lot of people. If I had company visiting and needed space I would certainly seriously consider this place. Even though we were there for voting the staff was outstanding offered us to set and rest with a cup of coffee. Rare customer interaction in todays times.
Review №4
2022-03-30The manager and all staff members were amazing, very helpful and friendly. They provide the kind of hospitality that should be provided at all establishments. I would definitely recommend and will stay again when in the area. Thank you for the great service!!
Review №5
2022-02-05Room was large,walk in shower was large and spacious, everything was very clean. Guest services were very friendly and helpful. Will be staying at Hamptons again after this experience. Highly recommend!
Review №6
2022-06-01Customer service was amazing! The room was clean and neat. The young man at the front desk made sure we had everything we needed. I will be back
Review №7
2022-04-14Best hotel in Humble/Atascocita area. Clean hotel with great breakfast. Plenty of places to eat nearby. Easy access to 1960 and to get to IAH its a quick drive. I highly recommend this hampton inn by Hotel in Humble/IAH.
Review №8
2022-06-11Loved this hotel & location. the staff were welcoming and Customer Service was exceptional.
Review №9
2022-02-16Omg this is one of the best places. The people who work there are so nice, the service was excellent, and all the amenities were on point. Definitely a place I will stay again. Thank you for being such great hosts.
Review №10
2022-03-21Great hotel in Atascosita. Received an upgrade on my room. Nice facility but breakfast has room for improvement. Especially the coffee. Still a great room for the price.