Harbor Freight Tools in Odessa
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Odessa, Ector County, Texas, US
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Site: https://go.harborfreight.com/sto...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:9AM–6PM
Harbor Freight Tools in other cities:
I bought one of their pelican-style hard cases for my pistol, it seems like a very good case. Hinges are solid, big metal reinforced locking holes, foam is typical perforated foam that will start to tear apart like any case of this style.As someone who uses pelican cases for their meters and tools quite literally on a daily basis, Id say save the money and buy one of these instead.Now onto the store itself - theyre everywhere so you know what they offer. Cheap tools that are overpriced unless you buy on sale. Theres always a coupon to save 20-25% anyway.Employees generally dont know much about the applications of the took, though they will certainly help you find what youre looking for.
Walk around and see how long it takes to actually get some bonified assistance and this even applies to management.. Test it out She wont disappoint you. I remember when harbor took pride in helping find what you are looking for, now they just say over there what ever you see is what we got. Lets just say affirmative action is not very affirmative. More like negated action. This country is in for a rude awakening.
The store alone is a great place to find what I need for what ever job Im doing. Customer service is usually great up until yesterday me and my boyfriend went to the store to get a tool that was very much needed for the Job I was doing. So we looked around trying not to find the tool and my boyfriend said lets ask I said ok. So he stops a lady in the wrench isle and he I was guessing was waiting for her to get off her phone when I walked up and of course said she didnt know well for starters she shouldnt have been on her phone and if you dont know find out. So I tried to find a man that worked there with no success. So I ask another lady close to the person the Lady in the Ohio was and thank goodness she said I dont know what it is but if you have a picture or can tell me what it looks like Ill see and I had a picture on my phone from your store and she took us right to it I wish I had gotten her name cause not only helpful she was very nice in return thank you for letting me 5ell you what a good employee and store you have. Karen Comer
Bought a cheap safe, good selection, fair pricing. Just wish theyd quit asking for and tracking email and phone numbers accounts to spam and sell them the highest bidder. They will still sell if you refuse to give it but one of the first thing they ask for is your phone number, annoying.
Harbor Freight is the best. I love the prices and they get even better if I shop the coupon/ad thing that comes in the mail. I run in all the time to pick up something either for work or the house. Last time I was there, I got 11 inch needle nose pliers and a package of 10 masks and I spent 5 bucks total. Love it!
Harbor Freight is a decent place to buy tools for home use not for commercial use. The majority of the tools sold here are built for light duty and should not be depended upon. I most definitely would not trust them with my life, they will inevitably break. That being said, this store is clean and well organized. The staff I found there was very helpful and kind which is more than I can say for half of the people shopping there which were very rude to the staff. I will be visiting this location again.
Harbor freight tools basically lost my business. Ever since they took the 20% coupon away now I just go to their competitors basically almost the same price now. Everybody used to go there for the 20% coupon they took it away theyre going to lose a lot of business Ill go to their neighbors like I just came from their neighbors to buy some stuff. if they had the 20% coupon still I would definitely bought the $300 item from them . Harbor freight tools bring your coupon back you will get my business back and youll get a lot of other peoples business back we only go there for the coupon basically
Employees were not very knaowledgeable or friendly. The employee whom I encountered putting out stock, couldnt direct me to the place where my items were located. She said I dont know and that was that. She didnt say Ill find out or let me get someone whos familiar to help you outVery disappointing.
I enjoy coming to the store, and purchasing tools, due to me and my company opening up a new shop, local, but wasnt fond of the service, great tools bad service, several employees at the front looked confused. Could have helped with with my carry out had to do it alone. Products are amazing though for future reference.
Decent tools, great price. And you can actually ask somebody for something for directions and they will tell you or try and help you. its not a big store, but the use of space very well. And have an extremely wide selection of all kinds of different tools for professionals and homeowners.
Cheaply made Chinese tools for when you dont need anything serious. I like to say I buy disposable tools here. Breeze through checkout by telling cashier you do not want to give them your personal info. Dont plan on returning your tools. Be sure you want to buy. Its a pain. Tools for amateurs.
Bought an air compressor. The woman who tried to load it evidently did not know how to operate a forklift. Finally got it into my pickup after running into the tailgate of my $70,000 Denali several times and then laughing about it like it was cute. Tried to call the manager immediately but he was “busy “. Finally got someone on the phone and the answer was “I don’t know what to tell you sir”. Absolutely bizarre behavior from a business so well known. Ghastly.
For such a busy place they need more checkout lines or something faster to get out of there. I feel I enter hotel California youcan check in anytime you like but you can never leave. You better bring your lunch when checking out. To bad they dont deliver I would rather pay for that than stand there. Time is precious when you only have 1 day off a week. So far those tools made in China are same quality as others I buy around town.
Good store, fair prices on most things, but terrible customer service like most places in Odessa. The staff has very little to absolutely no idea or knowledge of tools. They need to stop hiring cheap and idiotic labor and get some seasoned and decently paid employees.
Great store w/ a MAJOR PROBLEM: Well you certainly can save considerable amount of money over Home Depot and Lowes, its a crapshoot whether or not youre going to get a quality product or a piece of junk. I have personally bought items there that both have lasted a long time and, recently comma a leaf blower that failed in 2 weeks! So, three stars = 50/50. Just being honest.And while on the subject of honesty, I think management could better instruct their employees when it comes to returns. This is a highly-charged (negatively, that is), extremely sensitive matter for the employees there. Of the 1 or 2 returns Ive HAD to do in the last 5 to 7 years, it felt like an interrogation and the employees attitudes were such that....well, Im not here to bad-mouth anybody rather just tell the truth. You get the idea. They need to have a much more forgiving return policy like Lowes and Home Depot. They are not a local business they are a chain just like the other big box stores so there is no excuse 4 returns to be such a hot-button topic for them at this location!
Deplorable customer service, tried to purchase $200 in product and could get it paid for due to lack of knowledge by the cashier and the manager Tommy just stood by watched as I decided to spend my money elsewhere. When I asked if he as the manager be said yes and arrogantly gave me his name.
Manager would not honor coupon that I received in the mail. Said he didnt know anything about it , but the coupon came in the little book that comes once a month. Me and my guys will never use harbor freight again! Manager was no help whatsoever, keep your cut rate tools !
Went to get a tool cart last weekend and they were out of stock. Luckily the manager gave me a rain check on the sale price. This weekend I called ahead and they had one left, and held it for me. Hopefully these short stocking issues will be rectified once the store in Midland opens.
Total reviews rating 4.3
199 Reviews for Harbor Freight Tools 2023:
Review №1
2022-04-24Clean. Above avg stocked shelves. Associate assisted without me asking ... a plus! Found so many things I didnt know I needed until I saw them 😂. Fast courteous friendly check out even at closing time on Sunday!If youre of need of this type of retail, yup Id suggest this store. Check it out
Review №2
2022-05-18My dad and I went to Harbor Freight to buy an air compressor. We both have extremely bad backs. I ask on of the sales persons if they could get someone to help us. She was to busy flirting to get us help. We did get it to the cash register and ask her for help and she just thought it was funny. We had to load it on our own. This to me is totally unacceptable.
Review №3
2022-02-09Quality tools for a very reasonable price. You can outfit a new multi-craft technician with everything he needs for about $600. This includes a toolbox and basic electrical equipment.
Review №4
2022-03-02I go at least once a month, lol. Mostly for consumables for my automotive hobby. Staff is always helpful if called on, easy to find and the store is kept pretty clean and organized.
Review №5
2022-03-07Great place to shop..love this store. Great prices on most things and there warranties on their tools are great. Friendly staff too..
Review №6
2020-09-24I almost always find what I need.. and sometimes stuff I dont need but buy anyway!The store is looking better every time Im there! went looking for flag pole brackets but there wasnt any.. no biggie..that time of year.. Ill look again. did see the toolbox of all tooldboxes though! What a beast!
Review №7
2022-07-05I always come here for all my tools. Buy tools for half the price, put a warranty on them and you cant beat that.
Review №8
2022-02-27Surprisingly pleased with my visit to Harbor freight. The staff was very helpful, they had exactly what I needed and I was out in a Flash.
Review №9
2022-01-15Its a good place to shop but some things are just meant to be bought elsewhere the durability of some things just isnt good remember you get what u pay for
Review №10
2022-05-25Great store with great prices on all kinds of tools.