Hawx Pest Control in San Antonio
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San Antonio, Bexar County, Texas, US
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Health and safety
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Site: https://www.hawxpestcontrol.com/...
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–5PM
- Sunday:Closed
Hawx Pest Control in other cities:
Dominic came out to follow up on another technicians recommendation for termite inspection. Right away he was very candid about the fact that the other technician was mistaken and that I had no signs of termites. I really appreciated Dominics honesty because he could have taken that opportunity to sell me service I didnt need, but instead explained his professional opinion which led to no money out of my pocket. I will continue using Hawx for pest control services.
This post is to review the technician that served us today mostly, Thomas Campos. He was very knowledgeable, professional and for the first time we could see someone really working and trying to do what is supposed to do bimonthly. We have been with hawx for more than two years and we had enough and were about to cancel our services until we met Thomas. He was very respectful of our property and paid attention to every detail that needed to be treated. We have been dealing with fire ants in our back yard ever since we build and move into the house, they supposedly treat those every single time but our cameras showed different, if we are not home they wont go in the backyard (gate is left open for them) . Our appointment was on April 29th between 8 and 10 am. I reserved the time and stayedhome for them. They called almost at 9 am saying that the technician was sick and couldnt make it. (I heard that excuse before on previous appointments but you know COVID happened and you try to understand) So, we rescheduled for May 5th between 8 - 10 am, received a text at 7:30 am from Eric saying he was on his way to serve our home, and will be arrive in 30 -40 min. It is 8:30 am and receive the call from someone else telling me that the technician is on his way and just got sick , he asked if it was okay to reschedule, I say no. I will call to cancel my service, the guy say well you have to pay a cancelation fee (you know that little threat that is innocently thrown on your face 😉). I responded sir, we have been with Hawx for more than 2 and a half years I can cancell any time I want, we are not in a contract anymore, his dispositon changed and say that he will find someone to service our home befor 10 am. Few minutes later, Mr. Thomas Campos called, he was on his way and arrived to our home in less than 10 minutes and we had the best service ever since we started with Hawx. We will be requesting him for our next service and our experience today is why we kept our business wirh Hawx Pest control. Lenghty review, hopefully helpful. Thanks 😊
We were iffy on using an exterminating service, especially having to choose one. We had an awful ant infestation and had no where else to go. WE ARE SO HAPPY we called. Not only did they send out someone the very next day, the exterminator they sent Antranett Boston was AMAZING. Super knowledgeable, made me and my wife feel super comfortable and cared for. Reassuring and was so thorough with her work. Even showed us a block under our home the ants were eating through. We have notified a significant difference in the amount of ants we have, and that is not the only reason we will keep our services. Antranett was definitely one of the best. And it’s so hard to find good customer service we were blown away. Thank you ! Looking forward to keeping our services.
Antranett Boston was extremely professional and helpful. She actually spent time inspecting every part of the exterior of our home and found nests where we would not have even suspected. She also took the time to explain what she was doing and why. She spent an amazing amount of time with my son walking around the yard finding ant hills, and treating those as well. I would definitely request her for our next treatment!! Thank you, Antranett!!
The customer service is great and the ppl that come out are all nice and professional. The product they use doesn’t really work in my opinion. Had them for the full year and still had to call them in between my visits. My contract is over and I will be looking for another company. Their price is reasonable but you will still have bugs.
Do not use this company. They lie to get your business. To get me to sign up, the guy said, “I will give you the first two months free”. We’ll this never happened. I was charged from day 1. When I called, the person said they never do that. Also he said every time they come out, they inspect the entire yard for insects or fire ants. That also never happened. I am now in a contract for a year. But am counting the days till 1 year and then I am discontinuing with them. avoid this company at all costs.
Our new technician Anastacio was detailed and very nice, he explained everything, and most importantly he made an effort to address our concerns with the activity around the house and in our bathrooms. I would highly recommend Anastacio to treat your home. We hope he can continue to service our property. We’ve had a few others from Hawx that we’re not so great but we will request him going forward!
Anastacio and Seth both serviced my home today.Both men are cordial and extremely efficient in they way the provide service needed. I get quarterly service and in between times if I have issues Anastacio provides with the same friendly, professional service as the routine service. I highly recommend the Hawx team to my neighbors, friends and family.
This company is deceptive. Aggressive door to door sales. Sales guy says just try us once for 40 dollars and then they claim someone signed an electronic contract and they start going to town on my credit card. Had to cancel my card because they kept charging me for services I never agreed too. I have a feeling the sales agent forged my signature. Anyway it’s been a complete pain. Never again will I ever talk to a door to door salesman.
I like the fact you not only give a heads up about the visit by phone, but also by email and even the contractor coming out texts me as well. They are extremely polite when they come and have always asked if I need anything else while they are at the house. Very professional.
I did not use this business but since they have salespeople going door to door that represent this company I want to make a comment about it. A young man wearing Hawx T-shirt and an ipad presented at our front door with classic pressure salesman tactics and dropping names of random neighbors. Tried to politely decline but the kid was so insistent and rude (I tried to shake his hand as a conclusion to our interaction however he continued to insist that I sign on for service that I did not want).Beware of the high google reviews, if you google this firm on Yelp you will see that a lot of other people corroborate my experience. Some hapless customers who did end up signing up looks like they ended up in contracts that were difficult to break out of without additional cost. BEWARE!
We had technician Antranett Boston come to our home for preventative services as well as a rodent issue. I contacted Hawx yesterday evening and they were able to send Antranett early this morning. She provided exceptional service and really took the time to help me understand what was going on with our home. Antranett’s customer service was excellent and I will definitely recommend her to anyone we know needing services.
The biggest scam I have encountered! (Rodent related) They were at my house for less than 15 mins, asked where we’ve seen mice, put traps and bait boxes and left. We used all of the sticky traps within 24hrs and had to buy more out of pocket. They charge $54 a month and don’t even come to the property that’s $648 a year !! We just bought bait boxes and bait for around $45 on Amazon that will last us well over a year. I canceled their service a day after they charged the monthly fee and they refused to refund it and charged me $178 to cancel services. So now in total I have paid over $300 for their 15 minute job. So take my advice and don’t get scammed like we did and just buy what you need from Amazon and you will save hundreds!
Total scam! These guys go door to door with their pretty little description on how services will be rendered n prices. Make it sound great! Offer a free service then charge insane prices not told to you on what services their charging seperatly for. I had money debited out of my account with no services either then called to dispute they refused a refund after being passed all over n then say theyll charge $700 for cancellation fee! Obsurd and disgusting!!! Stay away from those salesmen and their company!
Not only is this a predatory service with their door to door sales for poor quality service, they lie on their ‘reports’ about what work they’ve ‘done’. Now they’re trying to charge me for work they did not complete and keep coming to my house. Hard pass.I wasn’t even going to post a review but after the harassing phone calls and multiple stops at the house after being told to stop, i had too.EDIT— they commented they’re ‘looking into this matter’ and by that they mean they’re going to send me to collections for services they DID NOT preform.
We got these services couple weeks ago and still have alot of mosquitoes and ants at our residents. My husband called the guy who came to spray because he gave us his personal cell to call if we needed him to come back out, and he also called the main office and left a voicemail, asking for someone to get sent back out to spray again due to still seeing ants and mosquitoes. They never answered and never returned our call. He called on a Monday and here it is Wednesday with no call back to have someone come back out to respray as they promised when we signed up for service.
Deceptive and anti-consumer practices. They make it as difficult as a gym membership to cancel. They bait and switch you with a yearly contract that differs from expectations and what they imply during their sales pitch.You are charged monthly for quarterly services and most services that you would actually want like mosquito treatments cost extra. Their contract is annual with a very small window to cancel and has an excessively high cancelation fee of $300. After my year of service I asked to cancel during one of their check up calls. They did NOT cancel my service and continued to charge me for 2 extra months. When I called about the continued charges they claimed to have no record of the initial call and transferred me to a voicemail box. I called the next day and a new rude representative questioned my story, called me a liar since there was no record of the cancelation request, and refused to refund or back date my cancelation.Im now having to dispute the charges with my financial institution and will have to completely close my account if Hawx lies again and continues to charge me.
I live over on the Northeast side of San Antonio with trees and brushes a couple of yards by my house. So needless to say the infestation of Hornets, Ants, and Wasps was bad. I called them and they set me up with an appointment the very next day with Antranett Boston. She was timely with her work, extremely professional and very knowledgeable when it came to me asking questions and her telling me how to further fight having pest problems in the future. In short, I recommend them 10/10, especially working with Antranett Boston
Update: after 3 yearsAnthony came out today and sprayed the entire house and yard, generally every single crevice of the house. He answered any questions or concerns we had. I would still recommend this service. The products they use work effectively and when I have an occasional issue (when its super hot.) They are always on time to address them. Ive never had any major issues that they couldnt resolve. Overall would recommend them.
My husband got sucked into a year long contract that we’ve been regretting from day one. They never spray what we ask. We specifically told the guy that came last week we were having issues with wasps around the pool and he said he would spray them. We had to spray down 2 very large nests right by the pool ourselves because he didn’t spray for them like he said. We have 2-3 months left on our contract and the end date couldn’t come sooner.
Very impressed with the service and professionalism shown by this company and its staff. Erik Balderas came to the house for my usual exterior service. Provided me with a detailed explanation of what was done and was extremely courteous and professional. Did an excellent job in taking care of any pesky critters. Thanks Erik!
Me and my spouse signed up for a quarterly spray for gnats and regular critters inside our house that we rent. HAWX notified us that we signed up as a month to month package. Do NOT go with HAWX! We are now required to pay a lump sum of money in order for us to get out of their “agreement” even though when only wanted to sign up for quarterly, NOT Monthly!
Their are very expensive, deceptive and coercive. Be aware that you will be Paying a lot of money to have someone come and spray 4 or 5 squirts of insecticide around your house. They just did a price hike of 50%. When I called to cancel my service they told that if I did cancel I was terminating early my contract, so basically was either accept the cost increase or pay for early termination. My advice? Look for someone sales.UPDATE: I have been trying to cancel my service with Hawx for a week now with out any success. Apparently only one person can do cancellation and they make you talk to that person. Its like they want to make it so difficult that we stay with them. What a sorry way to do business.In the meantime the last time (a few days ago) they came to fumigate. Normally they call before they get there. This time they didnt. This mean that they charge me $130 to fumigate just the front of the outside of the house. And they wonder why I feel ripped off.
A young man came to my door. I told him I didn’t live here but he finished his sales pitch anyway. Then he asked me for “something to snack on”. He met up with his coworkers and they sat on the curb in front of my house to eat the snack I provided. When they walked away they left behind their trash for me to pick up. 👎🏻
Roy was fantastic. Definitely recommend.Thank you RoyUnfortunately I have to change my review to 1 star.I finished my contract in April and didn’t renew. Today I received an email with a new charge. I called and waited in line for a while until a gentleman explained that the $50 was for “inflation” and that my contract automatically updates.I asked to cancel and he stated I can’t do a “pending cancel “ so I would either have to cancel my appointment (loose the $50 as they don’t give refunds) or get the service and wait until after to cancel.He kept saying they sent an email about inflation and price increase.I understand inflation has hit us all but putting it off to your costumers is very off putting. Hope that $50 you’re taking from me helps.
This service has lied to more than 2 customers, and even informed me that many other customers said they were lied to also. my mistake to even get involved with this company. They cannot even help, even though they keep getting complaints of being lied to, to only be told its word against word. And I have not seen any difference in less insects.
The guy who came out was very professional and listened to me he did an awesome job I live in the country the grass is high my place was getting infested after he did what he did I did not see but one bug in the house I had high anxiety before he came there was always 3 or 4 bugs in my bed ants and flies fighting me for my food I am so glad I chose this company whatever product they use works for me to not see any bugs in a matter of a few hours thanks Hawx
I’ve had maybe 3 or 4 visits from Hawx and this was Briannas first time coming to our home and can say that she was very professional and courteous. Came and sprayed all of outside, inside and garage and left traps in areas where insects could come in. Absolutely fantastic service! I would highly recommend having Brianna Harper do her job at your place! She did an awesome job!! 👏
I have been with the company for about 6 months and it was a rough start however they fixed the issue and I am very pleased with our new tech Dominic! He is friendly, knowledgeable, thorough, and efficient. He even took me on a tour of the house showing where the trouble spots are and explained the products used.
I had a wonderful excellent services from Ms. Briana Harper and she did an excellent job on my surroundings area at the house. I asked her to look after the ants if theres any and she did that in front and in the back at my house. Thank you so much Hawx and Ms. Briana Harper for the wonderful and excellent service. Also she smiled and that made my day the most.
Mr. Chris Balderas DID and ALWAYS does an OUTSTANDING JOB. He came by to do our bimonthly service promptly & professionally. I love that he always goes above and beyond when treating our home. He always makes us feel comfortable as soon as he arrives and he always ensures that he sprays our kids play pin in the backyard when its not required and for that, we Thank him. Chris is always welcomed at our home.
Chris Balderas came by to service our home and did a phenomenal job. There was a HUGE spider in our backyard that he was able to take care of as well as additional work around the outside of the home. He was extremely friendly and knowledgeable and after he was done he sent photos of everything he had done. He did a thorough job and Im so glad he was our technician. Thank you Chris!
Steven was amazing!! His persaol attention to detail down to his outstanding personality and customer service! He was an absolute pleasure! The services are so great I have not had any issues as of date and am beyond pleased with the control of pest that we are having. I Will be trying the fly treatment next but the Misquote treatment seems to be working very well. We had scorpions with our last company and spiders, but no sight of ANYTHING now. Thank you Andrew and Steven for your wonderful work. I would recommend Hawk services to anyone who is in need of Peat control!
Initially the services was extremely good. However, I discovered a concern after some water damage required me to pull off some sheet rock. As instructed, I email photos and was insured a pest control technician would return my call. They did not. They just arrived at the house days later.....when only my teenage son and daughter (15) were there. They told my daughter there was no issues accept some carpenter ants outside. When I inquired as to where the ants where seen, my daughter informed me the technician did not say or show her. I verified this with the Hawxs office staff via phone the next day. I completed a client satisfaction survey and was pleasantly surprised when they followed up with me. The man who called me claimed to be owner and scheduled an appointment to come out personally at 3:00PM the next day. He did not show due to an emergency and they sent me a email informing of this at 3:05 PM... five minutes after the appointment. I could have returned to work. I did not find this out until I called them around 4:00pm to late to return to work. When I informed them a cancelation this late should be done via a person to person call I got the run around and ultimately was treated so rudely by the customer service rep I canceled my service. I would not recommend this company to anyone. Clearly when it matter to the customer they could not be counted on to follow through with any of there promises or commitments.
I had a good service today by Brett Nelson he did everything I asked for with no hesitation. I was very please with his workmanship!Today was my first service of treatment for my whole home which was done by Nathaniel and I have to say I feel pleased and satisfied with the work that was done and all. Nathaniel was very professional and was able to explain to me each of the treatments being done and the purpose behind them. I appreciate when someone knows their job and does it well. Hopefully these next 30 days will prove this review holds 5 star quality. 🌟
My experience with Hawx Pest Control has been wonderful! They are very polite and professional. The initial call to the service and speaking to Rachael, was super. She set up a prompt service date and they arrived right on time. Steven Boone was my pest tech and he was polite, friendly and professional! He took care of all my yellow jackets and then some! Thank you Hawx for your professional service!
I absolutely love this company for pest control. I had my quarterly inspection and Antranette Boston was amazing. She was very professional and kept me updated via text about when she would arrive and when she left because I work from home. She let me know about the Hornets nests and took them down immediately. She also placed traps to the care of them. I give her a 10/10. She had great customer service and explained what she was doing. Very thorough as well. Great job.
Make sure to see what your sing up, it’s a contract that you cannot even get out of even if you still have big any piles in the back and huge spiders trying to get into the home. I’ve asked if I could cancel and they kept taking money out of my account. 😔 now I got a bad mark on my credit that I’m so hard trying to fix. Would not recommend this company. I never even saw anyone come to do any work, maybe they came maybe not.
This company is relentless in their aggressive business practices. I have spoken on the phone with customer service and sent cancellation notices via email (all after the one-year contract was complete). They continue to schedule services. I have done everything contractually required to cancel yet they still pursue. I do not want to talk to anyone else, or discuss options; I just want to cancel.
Roy was great and made sure we were completely taken care of! Appreciate the great and friendly service!UPDATE 8/2/21We had our first quarterly treatment done today, and our technician was fantastic and extremely friendly. Michael Hornsby should be commended for his outstanding customer service and support. His willingness to listen and take care of any and all issues that we had made us feel like we made the right choice in switching to Hawx. Thank you again!
Everyone Ive dealt with has been friendly and very professional. They are upfront, great with pricing and their service is effective. When I first moved in I had an issue with fire ants which is a big thing because my son is allergic. They were prompt to remedy the issue and I havent had a problem since. Michael H. was my technician yesterday and did an excellent job. I LOVE this service, wont use anyone else. Highly recommend. 🙂 Thank you Hawk Pest Control! Keep up the good work.
HARASSING PHONE CALLS!!!!!!!They call me 2-3 times a week trying to check in on my satisfaction level - I have already given my feedback and they still keep calling. One week they called 4 times and the last straw was at 8 AM on a Saturday, so I asked that they quit calling me to ask for my feedback. They call from all sorts of numbers so theres no way to know its them or block them. Today is the FIFTH time Ive asked for my number to be removed from their call list. Each time its the same excuse that they have been having trouble with their software system - but if thats the case they need to put the phone calls on hiatus until they get it figured out!!!
Awesome guys! Awesome service! Chris B & Jc Hughes did a great job! My husband and I hate spiders, bugs, anything that should be outside lol and also we have 4 children and we use our backyard ALL THE TIME so when we saw large spiders and wasps HAWX to the rescue! Thank you guys!
Hawx Pest control is horrible!! It hurts me to leave such a bad review after the interaction I had with one of their specialists.1. They charge way too much for pest control that doesnt kill anything.2. Theyre sales guy that came to my door said one price, I never got my email contract & was being charges about $85 for a single service every service.3. Upon cancelation, these guys start harassing me to pay back the so-called discount they offered me. I refuse because when I called to get clarification on everything & get assistance. The customer service rep was beyond rude. Even hung up on me & I was just standing my ground. No cursing. For that reason, I canceled my service and my credit card so they couldnt bill me for their joke of a service and discount.
I honestly had my doubts because they kept having to reschedule on me. But i finally got serviced today by Chris and i was so happy. He called 30 minutes beforehand and he explained everything to me in a way i understood. He definitely restored my faith in the company!
Awful customer service. We are in a contract with them for a year, they have forgotten to service our lawn for 2 out 6 months and we cant get out of the contract unless we pay the contract termination fee. Even after calling and speaking with someone, the best that they could do was offer us a $30 credit. I wouldnt recommend Hawx to anyone.
Just received AMAZING service from Travis. My initial pest treatment, very professional and did his job with passion. I will continue this service and I enjoyed feeling the comfort of having lest pests around the house. The MANAGER Andrew was very kind and I felt very inviting to listening to his sales pitch. Very accommodating to my schedule. Will continue to use HAWX and I highly recommend to others who need to keep the bugs and other creepy crawlers out of their homes.
Great company for pest control. Always on time and courteous to customers. They care about cautiously spraying around children and dogs and thats a big plus to me. Took care of spraying inside and outside and left traps in multiple areas for any insects in the future. Garrett did a great job and I highly recommend a raise for him he knows his stuff and took care of everything fast and efficiently. I highly recommend this company if you’re looking to get rid of any insect or rodent disturbances!
Ive tried so hard not to cancel this company but this was the last straw. After scheduling issues for the past year or more I had enough when they said they would come out to get rid of a rat in my attic same day 01/10/2022 that had been there decaying over the weekend. After calling them and asking why they rescheduled me for the next day 01/11/2022 they responded with well that is what we have available. There a dead gross smell in my closet coming from the attic and they will not work with me? After I asked to just cancel all services they still insisted that I pay a $75+ difference even though they hadnt completed the whole treatment and they had been slacking in scheduling even for the first rat that died in their trap. What a dreadful company!!!
I had Jeffrey Soultaire from HAWX pest control come out to my house today. He was very professional. He let me know that he had arrived and took the time to ask me if I was having any problem areas needing additional attention. He also took additional time to contact the company to inquire about a missed service call that never happened two months. I really appreciate you sir!!!! If it is possible, I would like Hawx to assign only you to service me house from now on. You Rock!!! Happy Holidays!!!!
I am impressed with the customer service that I have received from this company. From the very beginning Kolten Child was the representative that convinced me to use the services with the aptitude of knowledge that he showed while explaining and answering all of my questions, to Nathaniel the technician that arrived to my house with his professional and friendly attitude. Nathaniel not only did a incredible job performing his job but also explaining all aspects of the products leading to a amazing experience. I would recommend this company to anyone thus far.
They have no problem taking your money but when its time for a refund it takes forever. I still have not received my refund for money they pulled and i provided proof of moving and they still took over $300 and now telling me they are sorry and it could take up to 2 weeks for me to get it. This is a very shady company and would not recommend using them. Beware they will take your money with no problems.
I have had Hawx for about 1 year now and I am very pleased with their services. Ive had the pleasure of having the tech by the name of Jacob service my home. Every time he has come out I love how hes always very thorough. He answers all the questions that I have. I love that he says he treats his clients homes as he would his own. So that is how I know he is treating my home well. I would most definitely refer family and friends to Hawx if ever looking for pest control. I think they are awesome and I am for sure extending my services with them when the time comes.
I just switched to Hawx and so far I have been very impressed. Matthew did a great job setting up the service and scheduling my first visit. Mark did a great job communicating his arrival and walked the yard with me to discuss troubled areas. Everyone has been very friendly and professional. The whole process was easy.
Bed Bugs. Off all things to get, we got bed bugs. These guys came in right on time and without judgement to service our home, and educate as well. It was a great experience. I was a distraught wife who was stressed and confused about what to do and how to handle the situation, and these guys showed nothing but the best professionalism during it. I do apologize for being who I was, the pressure was just too much. You guys were amazing, and I wish I could go back and be a better customer and person.These guys were incredible and incredibly patient. Truly surpassed five stars, I highly recommend.
By far the best Hawkx representative that I have had the pleasure of working with. Mr. Soultaire was courteous, clear in his actions and professional. I was considering canceling my service with Hawkx but he changed my mind.Thank you for the service Mr. Soultaire and I wish you a happy and blessed holiday season.
Steven performed a mosquito service this evening and it was by far the best, most thorough of any we’ve had. He was polite and professional. I should be scheduled for a total pest service this month as well and would like to have Steven back if he is available. Thank you, Brian Murray
I found a mouse nest and called this company right away they got here really quick and helped me feel more comfortable. After giving me their professional advise they covered any potential spots for the roten to get back inside then proceed to set up traps and did very well. The technician romo was very knowledgeable in what he was doing and that’s why I give them five stars thanks guys! Also very affordable pricing for the value
Hello,Antranett Boston provided my household with excellent service and was able to explain everything she was going to do. She also recommended a few tips that could cause issue with bugs around the house. Excellent service so far! Lets hope the bugs be gone for good a period of time.
Today we had Joel. He was on time, respectful, and very patient with us. He listened to all my concerns and my request to spray heavy being that we are having a huge problem with mosquitoes and spiders. He also gave me information that I needed for future visits. He got the job done quick. Im super grateful to finally have someone understand and take our situation seriously. With this experience I feel more at ease switching to this company.
I used Hawks pest control for the first time today. Antranett Boston was our exterminating technician. I was very very impressed by the service she provided. She called in advance to make sure if I had any questions she was there to answer. She was very professional and very friendly. Absolutely fantastic service. Thank you. 👍👍👍👏👏👏😊
My experience with Christopher B. Was outstanding! He was also training a new girl who was also great! She even commented to me about great of a trainer he was. He went above and beyond to help us solve our issue, and was so nice and understanding. I had the same service a month or so ago from a different tech, and he did nothing compared to all the work Chris and his trainee put in.
We recently switched our service over to Hawx with a nice and friendly young man named Hunter last week. He was very professional & explained what the service entailed and the benefits of switching over. The technician Mark came by today on time to service our property. He was very courteous and professional and gave me a thorough explanation of the service he performed today. I look forward to continuing our services with Hawx pest Control.
Nathaniel was my first technician and was great. Prompt, courteous and quickly sprayed the application. I requested a second follow up due to all the rain recently and Hawk gladly came out and reapplied. Mark was my second technician and he too was very courteous and even looked out for my pups who decided they wanted to investigate. Very appreciative.
Best service I ever used but it is because of one of the Utility tech, Antranette Boston. I have never met anyone so excited about killing bugs. She loved her job. I had a infestation of scorpions and bees and other insects but mainly those two kinds. The bees was all over my pool where we couldnt go outside, they had made their way into my grotto. I tried everything to kill them and bought everything to kill them but I could not. I started to go with some big-name pest control but I went with Hawxs and I love my decision!!!! I cannot speak for anyone else or their reviews but I believe that is not about the name but the techs that come out and serve your home. My tech was absolutely awesome!!!!!!!!!!!! she spent hours at my home (way beyond her service time), and would not stop and to she got the queen bee. As she was spraying we were all running away from the area where the bees have formed but she stuck with it for hours. Also, I have not seen another scorpion since she has left. I dont know what product hawxs use but it is a great product because a really do work on outdoor/indoor critters (spiders, ants, roaches, scorpions, bees, gnats, etc.) Lastly, let me add she was extremely professional and knowledgeable on every insect that lives. She wore a mask for covid-19 (It wasnt necessary but she wanted to make us feel comfortable), and wore shoe slippers throughout my home. She showed a lot of respect for my home as well as me and my wife. I have nothing but good things to say about Hawxs and the people they employ. Heres the caveat, I was not charged extra even though I live in extremely large home (thanks hawxs)Extremely Grateful,Dr. Arthur and Kimberley Jennings
I just wanted to say yesterday afternoon Mr. Hammond stopped in while I was outside cutting up boxes for my recycling bin and struck up a conversation. After our wonderful talk in many different things I asked him to stop back around 7pm and I’d let him know my answer if I was going to use his Hawx pest control for my home. I’d been taking care of it myself so I wasn’t really pressed to pay someone to do it but I looked them up online and felt comfortable enough to give them a try. So sure enough he stopped back by and signed me up for my first treatment the next day Friday the 30th of July. Well I’m writing this review to say how impressed I was with Brett who came to service me. He texted me and introduced himself to me along with explaining what services he was going to perform while inquiring if there was anything else that I needed them to do. I had some scheduling issues that he worked with me on and made sure I was taken care of today. He was personable and helpful asking me questions and making sure that I understood what he was doing along with what I needed to do to get the most out of the service. This was perfect customer service it’s what all companies hope their representatives strive for. If Hawx has more Hammond & Brett’s working for them they will be successful in San Antonio. I will be asking for Brett to be my regular service technician and have no problem paying Hawx for this service with this kind of treatment. I will be a long term customer and recommend them to everyone I know.
I initially had just signed with another company when Kolten happen to come by and tell me about Hawx.He wasn’t pushy, he answered all my questions and concerns. I gave them a shot and happy I did!Great first time experience with Hawx . I especially loved that the Technician, Nathaniel was on time; asked about my concerns; and promptly went to work. He was polite, and took the time to explain what he would be doing today. I am very pleased that our choice in contracting with Hawx to handle our pest control needs went so well.
I am a first time customer of Hawx, and so far I have no complaints! The pricing beat my prior pest control company by a long shot, and the customer service provided by Roy was outstanding. He was punctual, knowledgeable of the task at hand, and a complete gentleman! I will definitely recommend this company to my existing and upcoming neighbors!
Excellent service! Roy was not only on time but was available way before appointment time. Serviced my entire home. Very polite and efficient service he did. I’ve had other pest control companies come out and spray (Home Depot) spray in my house but this service is legit and I’ve very satisfied! Thank you Roy and everyone at hawx! Happy customer !
If I could give zero stars I would. A salesman named Stewart came by the house and specifically told me that I would pay for the first visit, there would be a free 30-day follow-up followed by three more visits that I would be paying for. I called Stewart for the free follow-up and he informed me he was no longer with the company. I called the direct line and informed them I was calling about the free follow-up. Nobody told me that they would be charging me for the second visit. They sent out a tech. Everything went fine until I saw they tried to charge my credit card. I called the company and left a message. They called me back today asking for money for the second visit. I explained to them everything and they told me that they dont have a free 30-day follow-up. The person who called me sounded like a robot reading a script. Good luck getting that money.
Nathaniel was fantastic - very friendly and professional! I was so happy to hear that he is going to be our regular service provider every 2 months. As a woman with a small child, I’m very conscious of the vibe that men bring to the front door when I’m home alone, and I feel completely comfortable with him.
My quarterly treatment was on 8 Sep and the tech sprayed a large wasp nest an above the front door. However I had to schedule a another appointment to spray the same area because the wasps were rebuilding nests within 2 days of the 1st treatment. Hawx sent Brett Nelson who was on time, professional and resprayed the area. I recommend Brett Nelson as a knowledgeable technician
Caveat Emptor. Make sure you know exactly what you are getting and for how much, because they are very deceptive in how they present thing. Dont sign anything until you read your entire contract. I even had the young lady take off the 12 month contract part of the agreement before I signed it and Im still stuck.
Our technician Michael was very thorough, on time, and very knowledgable when he discussed my inquiry regarding my home monitoring and services. Excellent service technician. We hope to see him again. We can call between scheduled service calls as needed, which is a comfort to keep in mind.
We have been using Hawx for several months now and havent seen any bugs in th house and our yard is no longer overrun by them. They were able to get rid of the gnats and it has been great. We recently had a visit from their technician Tyler he was very pleasant and fast. He asked if we had areas of concern and offered to treat inside even though we hadnt called ahead to request like they instruct. He let me know what he had done when he finished and told me what he had found. Awesome customer service!
We had a excellent experience today with Michael H. He was kind, professional, cared about our concerns and took pride in his work. He took care of all our concerns we had. Walked me through everything he was going to do. And followed up before he left to make sure everything was good. By far the best visit we had. Wish we can get him all the time.
Roy was great! Very professional and explained everything to me very well. However, DO NOT use this company, because their salesmen lie to get you to sign a year contract! Alex told me I would get the first service completely free then I could decide after the fact if I wanted to keep the service. Come to find out that when I signed the agreement, I was signing up for a year of service and theres a $300 cancellation fee!?! The receptionist even confirmed that Alex should not have offered that but Ill still be charged the cancellation fee. Uh, no, I was not satisfied with the service and their scheduling is TERRIBLE! I did not give them my payment info for this exact reason. They will not see a cent from me!
I had Hawx in Austin and loved in my husband and I bought our first home in San Antonio and a year ago and got Hawx again, “Michael Hornsby Pest Control Expert” came to our home today for our first initial visit and he was very professional and friendly especially with my 4 year old son which meant a lot. I give him 5 stars 🌟 on his professionalism and the work he did on our home! All around 5 stars ⭐️ on the service he did inside and outside of our home and his detail in explaining everything to me and being able to answer all my questions.
Travis showed up earlier than expected (which is unusual in this day and age for a business). Explained everything being done again plus more info. Did a great job and made sure we were happy with everything before he left.Would recommend this company to anyone in the San Antonio area.
Update: today I had Christopher Balderas service my home, and Hawx never disappoints. I had ants trying to claim their territory again, I called Hawx and they came right away, took care of my ants problem and the service was done quick and efficiently. Thank you Hawx!************************************************Michael Hornsby came over today and took care of my ants problem. He made sure to check the entire backyard and took care of all the ants. I really appreciate it. They also took care of a cockroach problem I had a while back. They never disappoint.
As always, another great service by Steve Boone today. I had actually forgotten about todays service and he gave me a courtesy call to let me know he was there. I really appreciated that. Just one more reason why Hawx services is the way to go...Always appreciate the great service provided by Hawx Pest Control. I appreciate the follow up by Austin ensuring I was satisfied with the services. Both Mumin and Tyler are always efficient and fully cover all of my pest control needs.
Michael Hornsby is our pest control guy, period. Hawx is a good company, but Michaels service is spectacular in comparison to other technicians we have received. He is kind, respectful, and the quality of his work thoroughly speaks for itself. Thank you for always being reliable and caring Michael! Five stars for his service!-The Hinton Family
Justin with Hawx call & inform me that he was on his way. Good procedure cause not always home. Introduce himself and explain the service and went right to work on the locations mention in his briefing and went the extra mile of applying in others area that I told him I had seen mosquitoes around. Good job, happy customer. Thanks.
We had the pleasure of getting our retreatment completed today by Tyler. We had spiders and ants from all the recent rains that were making it inside the house. This gentleman, Tyler, was an absolute PRO! You could tell he knew exactly what to do to handle our issues. If we could have only one person from Hawx service our property wed love to have him, he is an excellent face for the company.
Brett Nelson did the full outside and inside treatment thoroughly and pleasantly. Ever since we started using Hawx 2 years ago, we rarely see bugs inside our home. Generally the outside treatment every three months has been sufficient --- its been a year since out last inside treatment.
Would not recommend this company to anyone. We agreed on a quarterly mosquito treatment. Instead they charge us monthly for an $85 mosquito treatment that should last 9 months. They came without a scheduled appointment while I was out of town and sprayed my property without permission and charged my account. They also came into my back yard with a privacy fence to treat the yard without an appointment and without permission. Yet they do not even come out once a month and I still have to pay for services we don’t receive. We tried calling and getting this sorted out and they will not give us our money back or correct the problem.
At first (2yrs ago) we were not happy with this company but lately (about 1yr now) it has been really great. I think the difference now is they always ask if we need to be serviced specifically in certain areas other than others. We were having a very hard time with spiders and wasp on our back patio and around the perimeter of our house and fencing. We asked them only one time to take care of it and it hasn’t been a problem since. Same goes with the lizards in our garage. They didn’t bother me but my husband hated them... asked them one time to take care of it and it hasn’t been a problem since. They are always nice and at the ready to help with any issues we’re having.
I had gnats as many do this time of year. I wanted help getting rid of them. The man who came out was very nice. What is not nice is no one telling me that i was singing a contract to have pest control to my house every 3 months, and I would be paying $70 a month for over a year. I still have gnats, and am now with a contract for services i was unaware of, and did not need. Be careful with this company theyre clearly shady, untruthful, salesman. I WAS NEVER informed this would be more than a one time thing. This is wrong on so many levels to have me sign a contract when I thought i was only signing a receipt for a one time service. I will be contacting the better business burial, and making a complaint of these fraudulent sales tactics.***UPDATED***Sorry!? Sorry youre salesmen lie, and trick people into signing contracts. Yall sales tactics, and ethics is Sorry!
Been with Hawx for over three years and I’ve never been disappointed, especially when their technician (Antonio) is servicing my properties. I continue to recommend Hawx services to my friends because of Antonio. Thank you, Austin for giving me an opportunity to voice my remarks about your outstanding company.
Mumin came by today and did a awesome job. I had another company and they did two treatments and didn’t resolve our scorpion problem. They sprayed the area that I saw a lot of activity and where they were coming from and now time will tell if this fixes the issue. TJ was awesome at presenting the information as well. Great team!!!Nathaniel and Caleb did a awesome job on the revisit and cleaned out the wasp that showed up.Update 06/01Micheal came out and serviced my yard and did a excellent job. They will need to come back out though to spray inside but very pleased with the service this company provides.
We had our initial visit and inspection today with Justin B. He was a nice gentleman who answered all my questions and was very easy to communicate with. If he is an indicator of the type of service we will be receiving from Hawx San Antonio, I am looking forward to working further with this company.
Hawk is a great company. There customer services is awesome. They listen to what you need. My technition is Tyler and he takes the time to listen to what is going on and what I need. He then proceed to take care of the house. Before leaving he lets me know all he did and schedules the next visit. Highly recommend.
The service guy was very friendly and explained everything!Not sure if He saw the wasp nest that were missed,but their were still 2 nest full of wasp. All the wasp nest werent knocked down and that was the main reason for me calling for service My family and I havent been able to sit outside and enjoy our deck Im a little disappointed,but I will call for my 10 day return and see how it goes Would like a different technician
Today we had an appointment for mosquito control. Our home was serviced by a gentleman name Roy. Roy arrived on time, very professional and helped answer any questions I had, as well as offered realistic solutions to achieve a better result. This our first time using this company and the staff have been very kind and professional leaving a strong impression and representation of the company.
Romo was extremely professional, very personable did a fine job and cleaned up afterward.I would use this service again. They removed many large hornets nests from a commercial three-story building.We are located near two water sources so we’ve had a great deal of trouble this year with hornets and wasps especially. The company provided the W9 and COI promptly. And were able to schedule the work in a reasonable timeframe.They waited a little bit until the patients cleared the area because of the holiday weekend people were a little late leaving. Thank you Hawx ,Romo and Rand for making us safe for patients!
Michael Hall is the kindest and so very knowledgeable - he is definitely an asset to the Hawx team! He was so very attentive and thorough with the servicing of the in and out side of the house - answered any of my questions and we just simply THE BEST! I have been using Hawx for a couple of years now and I am without hesitation recommending - I had water bug / spider / bee & wasp issues and within the first visit the creepy crawlers were no where in sight - and it remains that way to date. They service the outside of the house as well as the inside - would be lost without them!
Total reviews rating 4.7
199 Reviews for Hawx Pest Control 2023:
Review №1
2022-01-30We have been using Hawx for a little while and have always had amazing service and results.This weekend we had an unwelcome visitors, mice. I had my appointment already set for next week, but when I called they were quick to find someone to assist me right away.Christopher Balderas came over and access the house, took his time to explain everything to us about the type of rodent we had and how we should go about it. He was extremely professional and knowledgeable. Took his time to make sure everything was taken care of. The best part is that he made sure to only use resources that would be 100% safe for our dogs and toddler. He is absolutely amazing! Thanks Hawx Services.
Review №2
2022-06-13Marcus came and sprayed down our exterior and interior today for the first time. He called my husband to offer us an earlier time slot for service which was great. He arrived on time. He was very professional, friendly, and thorough. He made sure to ask if I had any questions or any areas of my home that needed extra attention. I am very pleased with the service and happy to use this company moving forward.
Review №3
2022-05-23Erik Balderas came today to do our bimonthly pest control maintenance and he was awesome as usual! We have had Hawx for over a year now and I think Erik is one of the best, if not the best technician that has come to take care of our “pest maintenance”. He is always on time, always very polite, very professional and VERY THOROUGH. I have had a few other techs that come by to do our bimonthly maintenance and they do a good job but then I’ll notice bugs a couple of weeks later so I call and schedule a respray, but if Erik comes out I noticed I don’t need to call for a respray. We are always happy to see him.
Review №4
2022-06-26Mr. Ethan Campbell recently performed a monthly D2D - Bundled Outdoor Package on my home in the Heritage Park Subdivision on 6/25. His professionalism in performance and communication exceeded my expectations. He insured my pets were temporarily restricted from contacting the wet product used to treat my property. He remained on point and insured a liberal application of Hawks commercial pesticide; not a hasty quick wave of the magical spray wand. I feel you cant get better service and support in San Antonio at this price point. Hawx is top notch; Best of the best; Service you can count on to perform well.
Review №5
2022-05-11I wanted to wait until I’ve used them for a while to leave a review. This company has been great and easy to work with. The best part is our Technician Antranett! She is so friendly and well informed every time she has been over for pest control. She does a very thorough job. She’s always on time and gives us enough time to make sure someone is home if she does need to go inside.
Review №6
2022-03-10Hawx has been servicing our place for almost a year now. We tried other services and always still had problems with pests. Hawx does a great job of listening to my concerns and addressing the issue. I rarely see bugs now. Which is a big deal in Texas.Today Dominique serviced my place and he was very kind and personable. He even greeted my animals and small child. He was quick and efficient.Thank you.
Review №7
2022-05-17Chase Hale did a good job explaining what was going to be completed before services began, upon arrival. The job was completed within a reasonable timeline and Mr. Hale was able to provide an update upon completion of services. This was our first treatment with HAWX. I am hoping the same quality of service will remain consistent from this moment forward, as well as a noticeable difference with our mosquito problem over the next 5-10 days.
Review №8
2022-07-19My technician Chase was very thorough, he explained the whole process. He let me and my wife now some facts about the chemicals he would be using and how fast and effective they will take care of any fleas, ticks or Mosquitoes we have at our home. We would definitely recommend him to other and we like that he is was our technician.
Review №9
2022-05-24I love Hawx. Very nice people. Very accountable as far as times and when they’re out in your neighborhood on the way to your home for your appointment. Very professional. I found their business online some months back and haven’t looked back since. Very pleased with their services
Review №10
2022-02-10Anastasia R and Chase H provided preventive pest control services at my home today. They asked questions and set clear expectations with me. They were courteous and followed all instructions given, to include verbally validating after the service was done, that they had in fact ensured the backyard gate was closed. Thank you, Hawx.