In-store pick-up
Yes
Hernandez Tire & Muffler Shop in San Antonio
Categories
Location on the map
San Antonio, Bexar County, Texas, US
Service options
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Payments
Credit cards
Yes
Phone: +1 210-438-0728
Site: http://hernandeztireandautomotiv...
Site: http://hernandeztireandautomotiv...
Opening hours
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:9AM–5PM
Comments (144)
They installed a catalytic converter on my truck for a very reasonable price
I called this morning for two stud replacements. They finished the job and quoted me so well on struts I came back in the afternoon to get those replaced! Thanks guys for being dependable and honest! They also mentioned a lower control bar was loose on my passenger side, which helped pin point why my car was shaking. I WILL BE BACK!! I have found my mechanic!!
BEWARE!!! This is MY experience. These guys take forever to work on you car, the price is ok, but I will never go to These guys ever again, and heres why. My VW started messing up and since it was German, the parts take a little longer to arrive, and the mechanics would complain about how long the parts would take, but when it was their time to fix the car, they took forever. Thats not the worst part, after a week, it started messing up again (usually mechanics mess with the car so you return to you spend more money), and I left it over night and it got stolen because THEY LEFT THE KEYS IN THE CAR! I honestly think I was setup because my car, at first, was left there for 2 weeks and nothing happened, but the second time, I left it for one night, after I paid, and it got stolen. People say their stuff goes missing all the time when they leave their car at the place, but the shop owners dont take any further security measures like putting up a fence or hiring a security guard, they have cameras but they are low quality. Youre car is a perfect steal for theives, SO STAY AWAY FROM THIS PLACE! If you do go there, dont leave any valuables, and be sure to leave a tracking device because they will still leave the keys in the car.Update (March 10): let me tell you how the owner reacted to my review. He actually got mad at me for leaving a bad review, and Im not sure even how to react, it just shows what kind of person he is. However, whats hes he going to do? Nothing? Yea, nothing just like when my car got stolen, he did absolutely nothing.
0 start rating.Went to get 2 used tire, balanced and installed. Took 2.5 hours and had my kids with me. Waiting room was warm on a hot summer day. Had to walk to a restaurant down the street. The two tires were not good tires at all. They did not even balance them and still charged me. The guy at the desk even yelled back to the guy that did my tires to see if he balanced and he said yes. I was going out of state that day and was already late. So as I get on the highway my whole front end starts shaking and dont have have time to take it back all the way down bandera so I stop at the closest shop, they told me my tires were way off balance and told me they never were balanced. So I had to pay twice the same day to get them balanced. I called Hernandez and they said their guy said he did it and since someone else fixed it that they will not refund me.Dont go here and dont say I didnt warn you.Trash asz work here.
Fast, Friendly, and Very Helpful Customer Service. Had tires that I needed for great price and didnt charge much for the Labor. Very fast fast service. I was in and out and job was well done.
I went in just because I was driving by looking for a mechanic shop that would be reasonable enough to do as I had instructed wanting to have my transmission pan dropped to check in the bottom for metal shavings that could have been a tale-tale sign of a worsening condition but also to get my fluid changed and serviced as well, these guys did exactly what I wanted and gave me a very decent quote AND they did everything within thirty minutes! (even though they were pretty full already with cars in each of the bays.)I have gone back two more times since then because of the initial service and the treatment I received being so much more than just fair pricing, it was quality+timely service!Even if there is a wait, these guys do honest work at a very decent price -which will keep you coming back and being loyal every single time you need them!
Took my car here awhile back for a brake job and they started going out so I decided to work on the brakes myself. Come to find out the brake bleeder valves were the wrong size on the back brake calipers. They are not certified mechanics and they put my family’s life in danger.P.S. they’re expensive too!
Unbelievable. I thought tire shops r suppose to help people that arrive to get a tire fixed so thy can go on with there day. These guys just look at u and ignore you. Wow wht customer service. I guess they don’t like making money .
Had a Magna flow muffler installed on my SUV... They were fast , courteous and did a great job!!! Would highly recommend!!!
Great service, experienced, prompt, friendly -- great job on installing white-walls. Reasonable charges
This place is quite the dump, but dont judge it by its cover. I made two visits. One for exhaust work and the 2nd for my brakes. I received good quick service both times with no appointment. I will definitely continue to give them my business.
They take for ever to do a job. Don’t get me wrong I love the price. But damn. No one knows how to tell ask customers if they have been helped or needs help.
This place is amazing! The mechanics are honest and have extremely decent prices. I went in for an oil change and thought I was needing a muffler repair or replacement. The mechanic asked me why I felt it was needing attention. I notified him of the concerns I had. He said okay and that he would look into it after he finished changing my oil. A few minutes later he comes to lobby and calls me outside. Shows me exactly what wasn’t and what was the issue. It was not my muffler. It was one of my catalytic converters. He gave a great price on it. My oil change, the part and labor ...it wasn’t anymore than $200! That is amazing! Thanks to them my car is driving like a champion again. Take a chance on this place. I promise you won’t be disappointed. I also would like to mention that they do have a lobby with a vending machine, cable tv, as well as public bathrooms. So that was really convenient as well as their swift and honest service. Thanks to all of the staff at Hernandez Tire and Automotive 👍🏽
We arrived moments before they closed in a panic. The back drivers side tire was about to blow due to a large screw embedded within. They were so professional and helpful. The worker took the time to do it right and treated us like family! Great job!
I was experiencing a slow leak in one of my tires and decided to take my SUV to Hernandez for repair. I arrived at 7:57AM and was promptly greeted by the service staff and I explained the issue. The vehicle was quickly jacked up right where i had parked and the tired was removed and inspected. Within in minutes the tired was patched up and I was on my way within 17 minutes and only charged $7. Overall, positive experience and would highly recommend for a tire repair over Discount Tire which wanted to charge my wife $50 and possibly more to include unnecessary parts/work.
One of my rims cracked on me. I didnt want to buy another one so I tried to see if the rim could be repaired. Another place said it couldnt be fixed. So on the way home I stopped here to get a second opinion. Glad I did! Not only was it fixed but it was quick, they had it ready the next day. The price was very reasonable. The price quoted was way lower than I expected to pay! Very happy!!!! I highly recommend!!!
No up sell, no exaggerations... just plain honest. My exhaust was just loose... they inspected it and tightened it all up for just $40!!! and sent me on my way within 15-20 min... I am so bringing my other car...
Went around 4:30pm to have my fuel pump replaced. I wasnt 100% sure if it wasnt the fuel pump, so José diagnosed it for me and confirmed that it was. Shop normally closes at 8pm, but they stayed late till 8.30pm and finished the job! Abraham the owner and his crew did a good job! My truck is running well and I forgot to mention that they have me a great deal on the labor! These guys are honest and care about their customers! I chose the right place for the repair! You guys are amazing!
Got here when they opened. The mechanic said the Jon would take 1.5 hours and Ive been here over 3 hours.
I had to get a new tire for my car and I called around and those places quoted me a high price. Came here and they were very friendly and helped me out. I got a new tire with balancing for a great price. Great customer service and quick service. I am very happy. Will be coming back.
Dude who patched my tire had a killer sense of humor. 10$ for a patch and I was on my way in 10 min. Ill definitely be back.
Super impressed! They were so busy and they still got me in and out of there in 20 mins. Fixed my tire and rotated my tires for under $20!!! Thanks for your honesty and hard work!
Got work done on my exhaust system here, great welding job. They work hard for a fair price. Yes they suck at answering the phone, but i trust them to work on my car. Will be going back to get my headers installed tomorrow.
Great prices, work well done, only issues is parking your vehicle to where they can look at it (always full) and helps if u know Spanish.
Have not gone as of yet but did talk to mechanic and will check out with review seems fair and helpful. I have my own parts that helps.. But the address needs to be 1514 BANDERA RD, THEY CANT GET IT CHANGED BUT FYI IF YOU GOOGLE IT STILL NOT CORRECT AS MECHANIC DID MENTION THAT TO ME AS I ASKED HIM.
Hernandez and his crew are great people. Im always bring them my business, they have very reasonable prices, and do a good job at whatever, not out there to beat you like many others do!
I came to this place Saturday they did my husband truck the muffler n they did good job on my husband truck but I saw none off guys that work there. did not wear mask just becareful when u come to this place .... wear ur mask u wanted be safe
Brought my truck in for a muffler issue and the guys took care of things in less than an hour. Knowledgeable, courteous and a fair price. Its not a pretty place but these guys know their stuff.
Slow service, no parking, no one in office, didnt even fix my tire right. Messed up 10 minutes later. Dont waste your time or money with them.
Firestone quoted me 1100 dollars for front shocks & struts. I got a second opinion from this shop and they did it for a very reasonable price. Well be coming here from now for my maintenance.
Theyve been helpful but this last time our car stayed there for almost a month since the engine needed to be fixed. They replaced all seals but when it was time for me to pick it up, they demanded form me to bring cash only. After we shook and hands a drove off, it started smoking like crazy. I pulled back in and told them that its smoking. He told me to open the hood. He said wheres the smoke. I said its coming out through the engine and the exhaust pipe. Then he tells me, oh the exhaust? We didnt fox the engine we just replaced all the seals for the engine. You didnt ask for a tune up! Lol wow. They were so quick to help me and take my money knowing that I took the car in the first time because it was SMOKING. be aware and very careful if you ever take your car here. These cats will hustle you!!!!!!! Ps. My bill was also really high! 1700 high.
Horrible shop, horrible service. Where do i even begin. Took my car in for a fuel pump replacement. They installed starter and battery. So i went to pick up my car and it had a huge dent and the bumper was hanging off. I asked who was in charge and no one ever came to talk to me. Probably cause they knew about the dent. Told them the need to fix the dent and they said the best they could do is $150 off price. I used to do bodywork so i know the damage was well over $500. My girlfriend picked up the car cause i was at work. So i open the hood and the battery had been swapped out with a old battery. So they pretty much took the battery they installed and pretty much broke even and didnt take any responsiblity for the body damage. The only reason i got $150 bucks off is cuz they stole the battery they supposeably installed. Word of advice STAY FAR AWAY from this shop if dont want your car damaged.
Awful place! I was told to come back 3 times and was ignored.
I got a new Flowmaster exhaust system put in but my car had to get a special welding done to fit it which they didnt have a problem doing. Sounds do great and Im happy with what I paid.
Dont answer their phone. they have a phone connected to TWC and dont answer cant leave message No VM. They replaced my alternator twice and gear shift due to relay shorting out...they didnt ever call me to say what is going on. No communication..maybe bc of th speed they are getting tires on/off. You have to stay on top of everything. The short was found in my mirror connected to navigation system..I had to point that out after couple unsuccessful repairs.
Great service. Honest workers. Wont sell you what you dont need!! Good work that lasts!! Have had tires fixed and brakes done several times.
Fast, convenient and professional! They helped change my tire on my zero turn in a matter of minutes! Helped me out when I needed it most. Thank you!
Excellent service, didnt have me waiting i was asked what was needed right away.
Ever since we moved to San Antonio in 2013. I have been going with Abraham for my tires and mechanic work
Took my STS-V to do a simple axle back corsa exhaust. They made a mess of it. Instead of using a exhaust hanger he welded on a piece of scrap metal to hold the mufflers in place. The welds look like booger snot. It is the worse exhaust shop Ive been too!
For a place like that they should have someone to welcome you and see what you need fix, mad staff and went to them to install a muffler and i found at the same day there is leak when i went there next day i waited almost 3 hrs to fix it, i prefer to pay more for good quality and not wasting my time, cuz the guy told me 10 minutes and will work on my car then i ended waiting 30 minutes without even letting me know it will take that time and when i talked him he said you can take your ccar somewhere else to fix the leak they made (means i will pay for that)i advice you pay more and fix it from first time...
Awesome work on my muffler installation! Installed some Magnaflows and it sounds awesome! Would highly recommend! Great customer service by Hernandez
I went in thinking I needed a new tire. They patched up my old one and only charged me $6. In and out in 15 minutes. Great service.
Awesome service reliable work. Great prices. Excellent service
I bought a new tire after I had a blowout and they put an aprentice beginner to switch out the tire. He ends up scratching the entire rim with the tire press and when I asked to speak with the owner they tell me hes never there and they cant give me his number because its personal my car is only 3 years old now I have to deal with the owner ducking me
It was 20 minutes after closing time and they had my rental car flat fixed in about 20 minutes. Otherwise, I would have been stranded. Totally awesome service.
Got tires and were installed less then 30 mins they work fast and the owner is really nice.
I love the service the way they treat people and the prices are excellent and to me Jose is the best mechanic
Its a fair and excellent place to take your vehicle for tire Muffler tune-ups you name it they do it
Great service Abraham does fantastic work would definitely recommend to my friends
Top quality. Fair price. Great customer service!
Fast, friendly, and the price was very affordable.
Experience tire shop and good employees plus a lot of experience and merchandise.
Great place for tire repair. Pretty good general mechanic work. Decent prices.
Bad service, 25 minutes nobody asked me if I needed anything. Drove 2 blocks CD tire shop great service.
These guys are awesome. Being a female, they have respected me. Not trying to take advantage of my acknowledge, being a women.
Robert is a skilled craftsman and talented, enjoyed watching the man work. Highly recommended for exhaust work.
Very satisfied with work done. Jose, man in charge treated me with respect and they are very reasonable.
This place worked miracles on my exhaust. Replaced pipe welded cracks . I was out the door paying 263.00 😀
Awesome service plus some mechanics are worth to look at lol
Open on Sunday but super busy closes around 4 sometimes intead of 5
The staff is always helpful and knowledgeable. Ive been going there for 5 years since I moved to San Antonio and even though Ive moved to the other side of town I still go there
The gentleman that work at this place are very professional very respectful and they do quick fast reliable work at a reasonable price I love this place
$10 bucks to fix a flat. I was in and out quick. Fast service.
Its everything what everyones saying. Dont expect a lot. Reasonably priced. Humorous staff. Fast and Convenient. Will come back.
These guys do great work at fair prices. You will not be cheated here.
Very honest and transparent, their prices are very reasonable. Their customer service was excellent.
Good service, but the location sucks. Not enough room for cars to come in and out of there.
It was close to closing time, and looks like this business is way to busy, to have someone at the front counter. Waited for 10min and no one came to see what I needed. I just left...
Only charged 40 for one tire change
Got an exhaust system put on here. Work was done quickly and for a great price.
This is the shop to go for good service and great prices.
Get guys get service & excellent work too !
Don’t answer the phone good mechanic work but don’t relay to customer properly
Best place guys are respectful, hard working, and very funny. They will help even when they are about close.
They are slow and bad at estimates (time-wise) but theyre cheap and reliable compared to most places.
Best shop Ive been too Great prices. Repeat customer
Fixed a flat tire Walmart said they couldnt. Good service.
Tony a good mechanic. Very knowledge
Awesome quick friendly low low price great work
Honest mechanics...pricing is good.
Quick service, friendly and fair prices.
I have used Mr.Hernandez shop for years now complaints ever and I recommend him highly.
Went for a tire patch. Fast and affordable.
Very affordable .quick and to the point .
One person was helpful.. but the rest were just out to get my money
Very quick n nice guys highly recommend!!
Id give 0 stars if I could. THIS IS A CREATE ANOTHER PROBLEM SHOP I WILL BE CALLING THE BBB
Very good service and quality work
Great people, great service/prices!!!! Recommend to all!
Alot of people on duty to repair vehicle quickly
Great place to maintain your Mercedes
Fast and great service.
Fast Service for oil change! Was in and out.
Got an decent tire
Hubby dos all he needs done on truck at this place
Ask the repair cost before doing!
Good tire shop
Always get help here
They are quick and reasonable
Great guys and good work!
They will fix your car!
They do the job right
Great job buy the people
Quick service and satisfaction guaranteed...
Slow service not paying attention to customers
Great fast service.
Good tyre
Great place with reasonable prices
Fast, affordable, and friendly
Good service.
Was fast no waiting
Great mechanics
Honest , good mechanics
Fair prices.
Decent prices...
Fast workers
Owner is awsome
Excellent people
It was ok!
Great service
Awesome service
Friendly staff
DO NOT BRING YOUR CARS HERE, THEY DO NOT FIX ANYTHING FOR YOU, ON THE CONTRARY THEY TAKE ANOTHER THING FOR YOU TO COME BACK, FOR THE SAME THING THEY ONLY GIVE YOU 1 MONTH WARRANTY FOR A 5,000 DOLLAR WORK 😡 I wanted to sue them for my money back but I better leave it to karma, because there is a God who sees everything, and whoever does bad things does badly,
There are two times that I go without being very friendly and the charge for work is cheap, well place I recommend them
They are kind people but they are not honest, they will always make you spend and it turns out that it was not always what they had fixed, too much bad experience and lost money, I will never return or recommend them again, I know that it is not the fault of the franchise but they should to see the kind of people they have working there.
I only recommend that they do their tire work, for mechanics they are very liars and they dont talk to you about things as they are, CAREFUL this is the perfect place to waste money and time as it happened to me.
Very bad service, they made me buy parts that my car didnt need and they left it the same.
Excellent fast service well cast and very cheap I highly recommend them
Excellent service very friendly and professional
The staff is inexperienced and does not know how to handle things
Very good service very friendly
Very good workshop
Excelent service
Total reviews rating 4.2
144 Reviews for Hernandez Tire & Muffler Shop 2023:
Review №1
2022-05-08Honestly after reading a few reviews I was concerned but after actually getting the experience these guys were honest, and actually fixed what I needed on my car even in this heat. I recommend anyone who needs good work done to come by
Review №2
2022-02-08This place had my truck for 3 days for a simple alignment they couldnt get it done and the first mechanic quoted me $75 then the alignment tech said that price was not correct and said I owed him $125 my truck was worse than when I dropped it off drove it to another shop and it was all over the road finally got fed up and took it to espino tire and wheel alignment there was done right and done in one hour. and beware of this place they used my truck for there personal use the 3 days it was there and I know this for a fact because my truck has a state farm device and states that it was driven the whole time it was at the shop
Review №3
2022-07-22Great mechanics fair prices on labor and tires whether you need to fix or replace a tire
Review №4
2021-12-12This is the best place to get your vehicle fixed. Great same day service, friendly owner and staff. Ask for David he will test drive your car, and let you know right away what is wrong with your car. Including other matineance required. Decent affordable pricing as well. Thanks Hernandez highly recommend. My one and only mechanic. Ms. Rodriguez
Review №5
2021-09-02I give 5 stars...This hardworking business gets the job job done. Each I time I have to take in my truck, there on it. they could care less about my daily priorities, but they dont act like it. They get me in and out despite the full workload they have. I love that Hernandez shop guarantees their work. I have had 3 issues with my aging truck and each time I have been fully impressed with there quality of workmanship, and customer service.
Review №6
2022-01-03I bought a tire , very good condition, low price and the work was quick. Albert helped me out even though he was rude and had no shirt on, he had a good sense of humor.
Review №7
2021-10-06Great service even tho they were really busy. If you go after 6 or 7pm please expect to wait awhile. Other places have closed by this time, and alot of customers find there way to the only shop thats open. Trust me they will fix your problem but you have to give them time when busy. These guys work really hard for reasonable price. Thank you Hernandez tire for working on my car when other places and closed thier doors.
Review №8
2021-05-06I arrived at 5PM for a quick alignment which was quoted at $65 cash. There was no one in sight. No one in the office. All the guys were huddled up and no one was paying any attention to all the customers, there were 4 waiting. After 10 minutes of waiting I left to go somewhere else where I can receive better service. I cant recommend them.
Review №9
2021-12-19This tire shop is the worst in Sa. The 2 times I have gone there they told me one price then changed the price when I was getting ready to pay. Do not go here unless you want to get ripped off
Review №10
2021-10-23Very friendly, drove me home so I didnt have to wait for my vehicle to get done. Then picked me up at my home when car was finished. Great customer service