In-store shopping
Yes
HomeGoods in Austin
Categories
Location on the map
Austin, Travis County, Texas, US
Service options
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 512-892-0486
Site: http://www.homegoods.com/
Site: http://www.homegoods.com/
Opening hours
- Monday:9AM–10PM
- Tuesday:9AM–10PM
- Wednesday:9AM–10PM
- Thursday:9AM–10PM
- Friday:9AM–10PM
- Saturday:9AM–10PM
- Sunday:9AM–10PM
HomeGoods in other cities:
Comments (199)
While I was shopping for my mother here today I noticed a beautiful leather sofa that I was interested in purchasing for myself. I asked a very kind elderly male associate regarding the purchase of this couch and he advised me regarding the shipping etc. and said to talk to a manager about any other questions (the couch had some minor but noticeable damage to it and I had asked him if I could negotiate a slightly lower price as a result). However on my way to asking a manager, a female sales associate rudely and aggressively asked if I “needed” assistance. I know I’m probably not the typical audience at home goods (I am a male in my early 30s) I asked her about the price and was stunned with how rude and unprofessional both her tone and the accusational nature of remarks were. Frankly, I had the money and still would have bought the couch but she was so incredibly rude “sir we don’t do that here” and dismissive, as if I couldn’t afford the couch that I was completely dejected and this store has forever lost my business. Whomever is managing this store really aught to train their floors people to treat every customer with respect and not make assumptions because again, I was prepared to spend well over a thousand dollars on a couch that will likely end up in a dumpster if it sits on the floor for much longer (an anecdote from another employee, they literally throw away things that they mark down “too low”). This place is hostile, wasteful and rude. Don’t shop here.
Have a lot stuff. If you see something you like either buy it right then or put it on hold. Cause it will be gone by the next day.
Updated review after todays visit. 4/11/22 No AC , 8 registers only ONE cashier .
I bought a teapot from this store and this teapot (the picture is enclosed) ruined my summer due to lack of quality. One morning, when I wanted to make tea, I poured the teapot that was in room temperature with boiled water and suddenly the bottom of the teapot came out (it broke in half) and boiled water went through my thigh. After that I immediately went to emergency room of a hospital. The doctors diagnosed it as second degree burn and I had to stay at home for about 15 days!! During this time my husband talked with HomeGoods several times and they referred us to the main vendor whose insurance company was the Zurich American Insurance Company. We talked to this insurance company for about one month. They got all the information including when, how, and why it happened. After one month, they passed us with another insurance company called The Hartford. It took more than 4 month for this company to process our case! At the end, they contacted me and said it wasnt our fault maybe the teapot got the problem during transportation!! They accepted no responsibility for this. During these 6 months, not only they did not compensate the expenses that we had because of this incident, they wasted so much of our time and they even did not apologize for this. The place of burned area will stay on my thigh for ever. This is a shame for this company who does not care about their customers at all. The only thing they care is MONEY! I will never ever come back to any HomeGoods store.
I come in here often and it’s a mix of service. I’m alright waiting in line, but they have not been staffed properly for general customer needs. There were 3 people waiting for furniture and rug help for over 30 minutes, you click the need assistance and no one comes…. Terrible service.
Exceptional selection of furniture and just about everything else you can imagine for your home.
Literally only giving stars because of the product. Everyone that works at this store seems miserable. Plus this last trip was the worst I’ve ever seen this location look. I don’t see any of my favorite employees there anymore for like 2 months now. the store is messy and super dirty. If it weren’t for how much cool stuff this store carried I would never shop here anymore. What a shame.
Staff is friendly and store is huge but, worst selection of good items at any homegoods Ive ever been to. Skip this one and go to the New Braunfels location. Thats where all the good stuff is.
The coordinator Marianna was very rude. There were specific items we wanted, but were broken and she would not let us purchase them with a discount because there were “others” there even though they were actually different. She was very rude to us and her employee, Marissa, who was honestly the sweetest ever. We feel what she was trying to do was illegal as you can’t tel customers what they can and can’t buy especially if there is a defect.
The store has a lot of empty shelf space, but I kinda can understand why. Also the line was super long. I understand creating a good customer experience, but yall need to process people out the door faster for safety reasons.
I love me some HomeGoods, but I find this location to be somewhat lacking. I usually love going for the kitchen, storage, and art sections; I find myself just wanting to go to other locations as the past few times Ive left with 0 items on my list that I came for.
This Home Goods is a gold mine! Always sooo many good finds here and they keep it pretty organized for how much they have!Edit: Also wanted to add that since re-opening, this store has taken great precaution with social distancing, aisle directions, sanitizing, etc. Associates also do a great job informing customers that carts have been sanitized. I really missed this store during the stay at home order, but I am happy to see they are open again and providing great, safe service.
Going here is almost therapeutic for me. I love all the furniture and home decor. I can sit back and plan out all sorts of styles for my living room and bedroom area. Staff is very friendly! Parking can be a bit hectic, but theres always a spot somewhere
Fully stocked location! Was easily able to find what I needed and was hard to leave without finding many more things.
I love HomeGoods. This place has anything and everything you could want for home decor. I have found some of the neatest items in this place. My daughter and I found a stuffed cat / unicorn that is actually stuffed with dried beans and a little bit of lavender, you microwave it and it is used as a heating pad and an aromatherapeutic sleep aid. Prices are phenomenal.
I enjoy shopping at this store. There is so much to look at and to choose from, that it could be hazardous to my wallet if I dont rein myself in. It is especially a great place to shop for holiday or seasonal items. This store usually has a nice selection of items for various holidays and it makes it easy to really get carried away with so many options.
I love going to home goods they have great deals and unique items. Especially for candles they have better prices than other places. They have a good selection of comfy blankets and other home good items lol. They have unique furniture like tables amd chairs, along with curtains. I go here when ever i get a chance, plus the staff is always friendly from what ive expirenced.
This store is awesone, always something to find for your house
Was looking for a blanket for bed in Airstream, found exactly what I wanted, at a good price.Always find something I need at HomeGoods.
Great place to go if you want to get turned down at the register because their system isnt accepting cards. Management offered discounts to some people who were complaining loudly but didnt seem to care too much about others who had to put their stuff down and walk out after waiting in line. Wasted a good hour of my familys time and no solutions were offered. Wont be back.
Wide variety of items for home decor, but may get a bit pricey. Lots of kid items to decorate kids rooms. No restrooms available though. At least none that I could find.
A place to shop for every cute, useful, wanted, needed, unnecessary, desirable, item you may or may not really need but the store is a fun feast for the eyes!!!
I always find the best deals and the most unique items at Homegoods! I’ve furnished most of my house with amazing stuff I’ve found here!
Many adorable things! Shelves well stocked ! Well organized at check out, abundant of employees! Friendly and helpful..as well.
Friendly and helpful staff and dog friendly! Found lots of goodies to spoil my pup.
My favorite home decor shop! I love browsing, and finding that perfect accent for my home.The prices on home decor, dishes and linens are unbeatable, and the choices are unique. I especially love their holiday decor choices...things I cant find (or cant afford) anywhere else.
My motto for this type of store is. Hurry, take it! Cause it wont be there again! If it doesnt look good once you get home. You can always return it or exchange it for something else. And who knows, this time around you might find what you were originally trying to get😃.
You will be yelled at if you don’t follow arrows on isles even if there are no shoppers on your isle or for several isles around. The worker added in an abrasive tone, “It’s a new world.” I put items back and will not be spending money there until they change this hostile environment.
What a surprising place! I wasnt planning on stopping, but my lady friend suggested I should check it out. Its just like Ross, or TJ Maxx! I found what I was looking for and then some! Im glad I came! You will too!
As a home stager and AirBNB owner I’m always in need of anything from furniture to sheets. This is my one stop shop. Prior to Covid it was always full, and I still find they often have more than other locations now that COVID has slowed their truck delivery. My favorite employees are Margaret and Bill, always cheerful and always willing to bend over backwards to help.
I love this place. So many great items to see you cant find elsewhere. Fantastic décor selection. Staff is always nice and very helpful.
Evey HomeGoods, TJMAXX & Marshalls in the Austin & surrounding areas horrible! I wish they were more like their Houston locations! They have a better selection & are way cleaner.
This is a huge store! I live in North Austin so the 2 locations I frequent are Great Hills Trail & the one at Lakeline. I always find way too many things when I shop at Home Goods, and this time was no different. Its a good thing I drive an Infiniti Coupe, because it limits me as to how much I can purchase in one visit. 😉 The Brodie location was clean, organized, and properly staffed. The cashier who assisted me was friendly and personable. I will upload pics of my latest find (s) after I get home. The end table pictured below, was purchased last week, from the Great Hills Trail location. Im already looking forward to my next visit.
This is the same company chain as TJMaxx and Marshalls. Very similar sort of atmosphere as both those stores but it has no clothing. This store focuses on home decor, flatware, seasonal items, and pet accessories.
Everything for your home from A-Z. Furniture, ( indoor & outdoor) nick knacks, storage containers, sheets, rugs & so much more
Three register lights were lit up. One cashier was cashing people out. The other two registers? Vacant. Ten minutes into the wait, (I should also mention I was second in line) there were several employees in EYESIGHT range that were doing tasks and one also was staring off into space. As the line built up my patience was just getting shorter as a manager flits in and out working on one of the open cash registers on a return then disappears - five people are in line behind me by now. I am still second in line. I just walked out. It was absurd. The manager totally neglected customers and did not have the where with all to redirect employees to more urgent tasks and the employees were too ... distracted to even realize q libe built up and it was NOT moving. Horrible experience. I wont be back.
Always find GREAT things for my home. One of a kind.
Maybe it was just cause it was a weekday, but I found the selection limited, like it had already been picked over.I wanted to see the rugs, but too many people over there and too little enforcement of social distancing.
I love shopping at this store but today I was shocked to see only a unisex bathroom with a lady guard outside. I was told not to lock the door because the guard was there. As I started to go out the door, the guard was not there and a man started to come in the restroom. The guard soon came back and told the man to lock the door. Awkward. Dont know if this is temporary or not.
Great finds some prices are great others still a little pricey... but still worth the price..The staff is helpful... especially the amazing gentleman working in the rug department... taking down and wrapping up purchases
Dangerous store. You will likely buy something you did not need 🙂 awesome kitchen ware, great office space selection. Loads of decorative pieces for anywhere. Unique furniture!
Merchandise is well displaced and in excellent condition. Always fun to shop here. Good prices too!
Home good has some decent cookware at decent prices. You can occasionally find discounted high end stuff there. Its like a Tuesday morning with cloths.
I have found some great unique items for my home. Sometimes it is a hit and miss when you come. However, I come here often and have found some great finds over time.
It did not have what we wanted and it was definitely not a deal finding place. Pretty pricey.
Every time I go to this Homegoods location, there are fun new treasures to be found. The store is clean and organized and the associates are helpful and polite.
Home Goods is a staple go-to for unique finds for my home. I always find something...sometimes thats a bad thing. :( Definitely check out Home Goods frequently as their inventory refreshes very often.
Great place to find cheap products for your home. Like coming here just to look around at random things.
Lots of good things to see. Didnt buy anything but took notes so I can research.
Ive been to a number of HomeGoods stores but this one was low on stock. The items displayed werent that appealing.
Michael is the best! Patient, helpful, went out of his way to get things right for me. Thank you, Michael! And thank you, Home Goods, for hiring awesome people.
They are a great store. Great for cleaning now. The arrows on their floor are abit wonky but they have great intentions
I could spend way too much time and money here. An excellent choice of everything from sheets to centerpiece items. Their Christmas selection is fantastic.
Always a new adventure. You never know what you will find here. The store is always getting new stuff so visit and visit often for great finds!
Great staff. Helpful. Willing to go above and beyond for the customer. Love their quality decor and discounts.
You can get some interesting things to decorate your house here. Im terrible at it so I just buy whatever other people are getting and pretend it was my idea
The store was barely stocked for the most part. I look forward to seeing this store in its prior condition before Covid-19 pandemic.
This is a kool place. You would be surprised what you find here. The staff is very helpful and they are always getting new stuff. Check it out.
Selection is decent and have done a great job with the renovation from the old dirty Circuit City that building used to be. The staff are polite and prices are decent.
It was okay. Kinda pricey
Always been a fan, pretty affordable price to get a dining room table, and do some decorating around the house if its your style.
Nice place... I love to shop and spend money but its to crowed cant look around and shop without people getting in your way
Great selection but some things are too pricey, like their picture frames. Other places you can find similar frames for about half the price.
Like this store. Lost of varied things for all areas of the home. Prices are great.
Tons of choices for all your home decor needs. Friendly staff, just be sure to check for dings etc, as they are some damaged items.
There is something catching my eye everytime I go there. The prices are reasonable. They to help me update my home from time to time with lovely decorating items.
Home decor mecca. This place will have everything you need to furnish and decorate a living space. Kitchen accessories, furniture, abed sheets, and everything in between.
I could see this place being great for someone who stages real estate listings. Most of the stuff seems overpriced for the quality, but the selection and sale/clerance sections have some good deals Im sure.
Amazing Staff with Great Attitude . They are kind and helpful. Jordan Flowers is a Wonderful Person to get help from. I was helped in all aspects as a customer.
Fun, different things at this store, but I have to keep learning the lesson - if you want it, get it now: theres a BIG chance that it will be gone when you come back for it.
I always find a treasure here...from gourmet snacks to kitchenware, bed and bath or decor...always a great place to shop for gifts.
I have been searching for certain furniture and have been unsuccessful yet when I walked in OMG I found five LOL. Love that place but its dangerous on your pocketbook LOL
More fun to brousee than many other stores.change merchandise frequently,pre season displays and keeps my designer self entertained
Awesome selection. Worth it to check back every once in a while to see new products out on display!
People here look at you like you dont belong in this store. They dont even greet you when you walk in.... But they have alot of nice stuff
Great place. Can be hit or miss for items. Son helped me and she was very friendly. Clean isles
Love this place. Always something new here. Favorite home decoration store.
Love to shop here. Great deals
Good place to find just about anything you would need around the house for a great value
Home goods is an awesome place to go for discounted items. You can find all of your home needs here from towels to furniture and bath goods.
Great selection and great prices. I spent more than I should have and could have kept going.
They had a good selection. Reasonably priced. Easy parking.Friendly employees.
Someone help I came here with my girlfriend 3 years ago and weve never left. They just keep getting cuter and cuter knick-knacks sos
I enjoy this store. I like walking around and looking at all the items that they have.
Customer service is always great and they always have some amazing items, just a little pricier than you would expect.
This store is huge they have tons of items and great prices .
Good selection; friendly employees, great COVID protocol from what I could see.
Best place to find my wifes Rae Dunn stuff.
Very nice. Saw so much got to bring my husband in so he can see all the goodies I saw
Wow, this place has a ton of home decor. Affordable pricing too.
They have so many nice things for your home ☺️
You can find anything for your house in this store. Everything is well organized and the staff is friendly
Great prices, lots of fun things to look through. Its definitely a site for browsing, though. Its full of treasures!
Always end up buying something from HG. Love the European imports
Fourteen people in line and two cashiers, at lunch time —be sure to build in 15-20 minutes of wait time if you shop here.
This is my new favorite store! The staff was helpful and I found some good deals.
You can shop for seasonal things here and its fun to see some one of a kind items.
I always find at least one must-have item. I visit once a week!
Always a pleasure going in this location store..Great finds
Great customer service
One of my favorite spots to find unique gifts for others and to add a touch of class to my home.
I go here all the time looking for gems. Great place to find bedding, lamps, mirrors, bath accessories.
Lots of cheap stuff for the home. Occasionally you can find a good deal on something of quality
I got handicap problems and no working electric wheel chair manager had no answer why so no chairs and a manager without brain
Looking for home decor that does not scream Christmas. There is not anything there except Christmas stuff.
Quite a few people but all wearing a facemask. Not a lot to see but it is a safe place to be In.
This is one of the better home goods in the austin/San Marcos metroplex. Absolutely stuffed with awesome finds!
Great price and variety to choose from
I find a cool bed for my pup 😍
Nice employees quick in & out , although figuring out how to get to the dock was a LoL tricky.
I love this place wish I could shop here every day. Good CS
Great selection of gift items, presented nicely.
Lots of bargains. A changing selection of items for kitchen bath etc. Its reasonably priced
I always find lots of great home decor and organizational supplies here
Always fun to hunt...if you have a scavengers soul, this place is for you!
Soooooo much to chose from, every color you can think of, good quality too!!!
So many choices in all departments. Go see what fun or necessary items you find.
I always find something I like for the house here at a really good price.
Good selection of everything you need for your home.
I found just what I was looking for (a desk clock) at a great price!
The perfect place to find interesting gifts and other odds and ends.
Meh... Just go to Target instead.
Great store with more stuff that I possibly need
Great prices, great selection, awesome staff!
Ok, but not as many options as the Bay Area locations.
Wonderful working people very helpful! The manager was superb! Thank you!
Love This Place.
Got the best of the best. You can find big clearances, also.
Great store if your looking for something for your home
Great goods fairly priced.Helpful staff.
Nice treasure hunt today.....shelves were a tad bit sparse though
So much fun to go shopping here. Lots to see.
Cool home decor but a bit pricy.
Well organized and nice environment :)
My Marshalls is better oh wait this is Marshalls with a home on front
This store has a wonderful selection and fabulous prices!
Good pet department
Everything to decorate your house!
My favor ace for home decor
I like to browe this store. I usually find something I cant live without!!
You can usually find a good deal here if youre privates to hunt.
They have the best prices and the best selection.
Selection is hit or miss, but the items that are there are well priced.
One of my favorite stores in Austin!
Good
Fun place, great finds.
Love this store,great stuff and great sales
Did not find what I wanted. But this virus is hell.
Good brands selection and affordable prices
This place is great for all my home needs!!
Usually find exactly what Im looking for here.
Great HomeGoods...clean and great choice of products.
Hit or miss!! After a long and laborious dig....love a good find!!
I always enjoy shopping at Home Goods
Nice store with quality merchandise
Nice customer service and great place ♥️
Modest selection of discounted home furnishings.
Now prices are not much better than regular stores.
Definitely a womans store , my wife likes it
I like this store so much.
Very nice and clean store.
Good selection, great prices.
Great one of a kind items
The cashier was so sweet and so happy!
Alot of good stuff
Lots of junk at fair prices
Overpriced stuff....but kinda unique
Very nice shopping place!
Always good for some fun kitchen goods.
One of my favorite places to shop
A lot of items at low prices 😊
Allowing people inside with no masks on...
You can get all kinds of things here.
Beautiful things and friendly associates
Love to shopping there!
AWESOME, unique merchandise.
Cannot always find what I am looking for
Love their items
Gd stuff,furniture is pricey,
Great place to find everything!
Run of the mill home goods store just as the name commits.
I love this place!
I could be there all day!
I love HomeGoods
Lots of unique items
Everything seemed to be dented or scratched :/
Very nicely organized!
Good price
Great place to buy cookware
Total reviews rating 4.2
199 Reviews for HomeGoods 2023:
Review №1
2021-11-07This store is one of the best Home Goods locations in the Austin area. Always great finds. When you see something you like, grab it. The items might not be there the next time. Happy shopping.
Review №2
2021-08-09The staff and the selection make this place one of my favorite stores to shop. The employees do such a great job of handling the constantly changing environment of the store. You could go back every day and find something new. At this particular location, one manager, Margaret, was an enormous help in selecting, purchasing and picking up a large piece of furniture. Oh, and did I mention the prices? They seriously cannot be beat!
Review №3
2022-01-26Conveniently located HomeGoods location with a lot of variety of items always available.Cashiers are always courteous during checkout or returns. Staff helps out finding items around the store too.Prices are decent.Amazing collection of Home furnishing items at good prices.This location always has plenty of things to choose from.Big parking lot right across for easy accessibility
Review №4
2022-06-02Usually a pretty good selection, store is kept well stocked. The rug selection, wall art and cutlery have been lackluster lately but always stocked heavy on good pillows, towels and kitchen stuff.
Review №5
2022-03-31I unfortunately do not recommend purchasing any big ticket items from Home Goods. Their return policy is unsatisfactory. I bought a $100 comforter, washed it according to the directions, and then there were stains on it. I realized the overall quality was poor of the item. I know that I should have read the return policy prior to purchasing. I am just hoping to let folks know so that they do not do the same. I tried to return it today and they would not let me.I also dealt with an individual named Rosemary who appeared short tempered and rude from the very beginning of our interaction.This location is also not staffed appropriately for the volume of customers. I ultimately recommend going elsewhere.
Review №6
2022-06-13Very cool place. This place has EVERYTHING that you could possibly need to decorate your home and the prices are reasonable.. very cool!!
Review №7
2022-07-04It looks like it used to be an old circuit city on the outside. Smaller than some other home goods stores but well organized and not too crowded.
Review №8
2021-11-20Awesome place.. Beautiful items...just about everything
Review №9
2019-01-28A store full of household tate. Your sure to find something you need if you want to go shopping.Easy to find and free parking.If you do buy any large items it is easy to pull up to the store for loading.
Review №10
2022-07-14Quick, clean, very organized & fantastic prices ! In & out for that home project! 🏡 LOTS MORE INVENTORY since my last visit! Great deal on using my rewards points ! A whole set of towels & 2 nice birthday cards! AWESOME 😀