Wheelchair-accessible entrance
Yes
HSNT Waggin Tails Adoption Center in Fort Worth
Categories
Location on the map
Fort Worth, Tarrant County, Texas, US
Accessibility
Phone: +1 817-249-3647
Site: https://hsnt.org/benbrook-waggin...
Site: https://hsnt.org/benbrook-waggin...
Opening hours
- Monday:12–6PM
- Tuesday:12–6PM
- Wednesday:12–6PM
- Thursday:12–6PM
- Friday:12–6PM
- Saturday:12–6PM
- Sunday:Closed
Comments (104)
Awesome experience. Adopted the sweetest little terrier 2 weeks ago. Adoption process was easy and fairly quick.
I always have loved checking out the cats and dogs at Waggin Tails. The employees obviously care about the animals.
Very friendly staff when going in. They answered questions,got paperwork all done and explained the adoption process very well. We left with a new fury friend in under 45min. I am grateful for all the volunteers that stay, help, walk, clean, feed and take care of all the animals. Place is tiny...so people get out and adopt!
We adopted these 2 lil orange babies here. Simon & Garfunkel. 😂 Very nice & efficient ppl, very helpful! Great place.
The two girls there were very helpful, nice, and knowledgeable! They were patient with us while we looked for a dog to adopt. The were happy to prepare a meet and greet for us and help us say hi to our future adoption, Chloe. Check out was quick and easy. Definitely check this place out, some good dogs there that need homes!!! Be careful tho, if you arent looking for it, youll pass right by.Thanks guys!!!
Nice/clean facility... required to look at dogs from windows so I couldnt get close enough to read any info about the particular dogs
I have goten alot of animals from this shelter and they are all super sweet and loving. Here they are in there new homes
Adopted my daughters first puppy this week for an early Christmas present, Shes the sweetest puppy !! Friendly staff, clean facility !! Thank Yall so much 🙏🐾🙏🐾 !! Her new name is Mercy 💗 !!
I was very impressed with the care, love and compassion for this lovely animals at this shelter. We came back home with our new family member Nala❤
Omg yall were great! I have been in other facilities that are very welcoming almost discouraging when you want to adopt.My Lucy passed away about 3 years ago, I was ready for a new fur-baby..ready for that new energy :)
Very clean facility. We went to look at adding another member to our family and they were very thorough, making sure that our Mandy was happy and comfortable with the dogs we visited.
Please do not delay, come in and find your forever fur baby. They are all beautiful babies.
We saw Waggin Tail adds on FB and Craigs list and went in one day just to look as my husband kept telling me... We left with a boy named Drew who now prefers to be called Burger! Im so grateful for being able to be Burgers forever mom!
The shelters are over full because now someone at the shelter has to approve your choices. I understand wanting to protect the animals and background checks on people who wish to adopt but I would like to make my own selections
I had such a great experience when I went here. I went with a friend who adopted a dog and she had a great time as well. The staff are very friendly and helpful. You can tell that they put a lot of time and care into making sure all of the kennels are clean. The dogs don’t look sad or under fed. They also had guinea pigs and rabbits which I thought was cool. When I move I’ll definitely be going back to adopt or maybe foster a dog.
I had a lovely visit with Ruth and Cate!! They were so so helpful and really sweet. Im so glad I was able to bring Logan home 💞💞
I had an enjoyable time helping the puppies out, and I think they enjoyed me for being there as well.
They are great!!Adoption is the best!!!
I had been looking for a new pet. Have made the rounds to all the shelters and found my new pet. She is adorable and making herself right at home. She came healthy with all her shots and everything to start her new life with me. The people who helped me were all wonderful ❤️.
We adopted a dog with kennel cough 2 days ago. The staff probably didn’t know but we are coming back up there today and I have full faith they will give us medicine to treat her. We came in 30 minutes before they closed to adopt her and the staff was really patient and quick to do the adoption. Would definitely come back great place and people
Wonderful people helped me get a wonderful new furbaby who we love
Very nice staff, went to this location at the start of the Christmas holiday season. My husband and I wanted to give contributions on behalf of others as Christmas presents. I was greeted by friendly staff. They had a recent adoption campaign that was a great success. Upon entering I noticed a clean, and a true caring of their furry residents.
Our selection is not at all compatible with our living situation or the other pet ....what is return or another choice policy. Please help. Will we get any sort of refund...according to humane society policies I read it says we will get a full refund but over the phone we were told different...please explain.we have an appt but people should be aware.
We are so blessed to have been able to find a fur ever home for shadow!!! He is amazing, thank you so much
Found a great dog here. Friendly staff, great adoption fee prices, and it was a fast process.
Awesome! Jenna, Tanner and all the staff members really take time to care for every single animal at the center. And when you walk in, it is surprisingly quiet! The dogs and cats are pretty calm and well adjusted. A great facility with amazing staff and super pets :)
Used their chip scanner to help us locate the owners of a dog we found. Very helpful and friendly staff.
Easy adoption process. Friendly staff. Glad to have found this sweet little one there!
They seem very friendly at first, took my animal to the vet to find out that my animal is very sick and is not expected to live. The vet said there is no way they didnt know about it. Although, it was not showing in the medical records they gave me. So now Im out of the adoption fee and a dog. Do not get your pets from here.
We found our dog here. Theres nothing fancy about this place, just pets that need homes and staff that is committed to make it happen, given the available resources they have. It is hard to criticize, I just wish they had a more pleasant outdoor space, as I believe that it could help families bond better with the animals.
I talked to one of the staff members that was very rude. I’ve called for two days straight and I can hear someone picking up the phone and hanging it up. I drove an hour to hopefully look at a dog, they wouldn’t let me because I didn’t call for an appointment but I tried about 30 times. The girl cut me off multiple times when I was talking and was very unprofessional, with holes in her shirt all the way down to her cleavage.
I met my lovely buddy here, the staffs are very nice caring and helpful. They are very honest about health status too. The facility was always kept clean and neat every time I visited.
The facility was very clean and the cats and kittens appeared to be well taken care of. The staff was also very friendly. A couple words of warning. I didnt find out until later that my new kitten had not been tested for FIV/FELV. This is a concern because I have a healthy cat at home and dont want to take any chance of bringing a sick animal into my home. They say its because my kitten is too young to get an accurate test. BUT, they should at least be up front and make sure you are aware of this before you adopt. Also, the adoption fee doesnt cover vaccines. I think it used to. But now the only thing they cover is the spay/neuter, which you dont do at your own vet anymore, you have to take the animal to the humane society to do that.
Adopted a cat from them. The animal must have been abused. Tried to brush the cat. The animal tore into me. Called them to see if I could exchange it for another cat. The girl on the phone said yes. Brought the cat back in my pet carrier. They took it into the back. Told me they dont do exchanges or refunds. I told her that I had called and the girl said I could i the cat. They told me they were gonna keep the cat and not give me a refund. I went into the back and got my cat. They tried to stop me from exiting out the door but couldnt. I placed the cat into the passenger side of my truck. Both of these crazy women craved a hold of my right arm. Got the cat inside my truck and shut the door. They called the police. I sat there and waited on them. Police came. The police said that I wasnt going to get the cat back but the Wagging Tails Humsne Society was going to mail me a full refund. I called the humane society before I went there to see if I could exchange the cat for another. They lied to me. Why I dont know. I would have never went back there if I had known they wouldnt exchange the animal. The two women that worked there assulted me. If I do get a refund in the mail it will surprise me. Do yourself a favor people find a repeatable humane society to adopt an anilmal from. One that will let you exchange the animal if it doesnt work out. I cant believe that they wouldnt let me exchange the cat. I cant believe they assaulted me and the Benbrook Police Dept. Let them get away with it. Find another place to adopt a pet and make sure that you can exchange it if it doesnt work out in your home
Very enjoyable great people very friendly and very helpful.
Adopted this sweet girl here and the staff was so kind and helpful. Clean spaces for the dogs and an open area to spend time with your new best friend.
The staff a very nice and helpful. We adopted a dog, and he has been great. Thank you for what you do for these animals.
I went to adopt a cat and they made it so easy. The people were very kind and helpful and made it a very pleasant experience.
We adopted our Caly kitty, we love her so much!
Horrible place, they led us on, told us to fill out paperwork only to tell us that aALL their dogs must be rehomed as indoor only dogs. We have very nice dog accommodations for our lab, but they insisted they only rehome to indoor only homes. What a joke of a place
Thank you so much for our new family member! Everyone was super friendly and knowledgeable. I would definitely recommend friends/family to adopt from here.
Great place, cute dogs, great staff
Great small place with attentive staff and well-taken care of animals. The rooms are large and animals arent caged alone. The staff obviously care a great deal and the animals seem content.
Well we went there and picked up a couple of pet rats yes its a nice place we even though some donation for their work
We have adopted all our sweet fur babies from here
Small and intimate, yet spacey facility for dogs, cats, and other house pets. Ive seen hamsters, rats, even a hedgehog. This is a great place. Glad it exists.
I have adopted 3 animals from here. The people are nice and helpful. Couldnt have asked for a better visit.
This is a wonderful place with great people. Im not adopting but donate as often as i can.
At Waggin Tails and in his new Furever home..
Adopted a dog here, hes very sweet and the staff was very helpful!
Lovely place and really nice staff. Needs a better space to visit with dogs.
Love this HSNT. I have adopted two sweet kitties from there and the staff is always friendly and knowledgeable.
Very nice place to adopt a pet. Was clean with friendly, helpful staff.
Great people!! Loved my experience.
I feel so bad for these little guys. It stinks of urine and the workers will mop it up then put the dogs on the wet floor which can soak into there skin.
Helping them out as they are affiliated with HSNT. Getting some good pictures over here, absolutely. 👩👍
I told them I was on my way and they said ok she’ll be here when you get here and they gave her away to some other family!
Shelter is clean. The animals are well cared for. The staff is knowledgeable and helpful.
$75 to adopt? Seems like they could find these babies homes if it wasnt so expensive.
Got my new puppy here. Great people.
Great place to adopt family friendly dogs and cats.
We have adopted several pets from the Waggin Tails center. Adopt, dont shop!
Adopted my dog here she was pretty calm
Everyone there was so helpful on helping me adopt a puppy!
Nice facility, friendly & knowledgeable staff...
Exceptionally clean! Staff very kind from I saw & helpfull.
Very clean, very nice and helpful staff.
Clean and the animals looked well taken care of.
Its a no kill shelter, the best kind of shelter for animals
Friendly people. They take good care of the animals.
Website in Google maps they come into when I got there I got turned away
Found our fur-ever son!!!
They have lots of dogs and cats ready for adoption .
Very Nice! Especially the workers
Friendly environment and they really care about the animals..
Small but clean with a very friendly staff.
Great experience with staff and animals!
Love the friendly people . Very helpful!!
Great place
Very good adoption process.
Love my new baby
Caring and supportive staff at anytime of day!
Got sick dog had to put down
Nice place and excellent attention.
Knowledgeable and friendly
Safe
Pleasant visit
Clean
Go adopt a pet,
Wasnt open
Great place
Love this place
Friendly staff
Very kind
Total reviews rating 4.4
104 Reviews for HSNT Waggin Tails Adoption Center 2023:
Review №1
2022-03-25I came to adopt a guinea pig. First Ill address my main concern. There were 2 cages of guinea pigs that I was aware of. The cages were clean, but they only had pellets. No hay or water. Maybe they were cleaning the cages and hadnt gotten that far. If not, please remember guinea pigs MUST have hay available at all times! A big bowl of pellets and nothing else isnt ideal.Aside from that, the place seems pretty small but I really like how theyre using little rooms for dogs instead of normal kennels. The dogs have more space than a kennel and its not so gloomy when you see it. The adoption process was quick and a lot better than the Ft Worth location. I actually got an email w/ a receipt and got some history on the pig this time.
Review №2
2022-08-10Excellent Experience!!! A+++!!! Highly Recommended!!! We recently adopted Piper from your facility and we couldnt be happier! Shes a wonderful dog and she has fit in to our household seamlessly. The entire staff at Benbrook Waggin Tails is fantastic... very informative, honest, friendly, compassionate and patient. Youre doing such great work! Your love of animals shows greatly and we sincerely appreciate everything you do! BRAVO!!!
Review №3
2022-06-28The staff here is amazing, we find animals semi-regularly as we live off a main road, and we always choose this business to see if the animals are chipped. The staff is knowledgeable and helpful with the resources at their disposal and always go out of their way to make sure that the best is done for each individual pet they come in contact with. Thank you for the special attention every time we visit, and thank you for the service you guys provide the community!
Review №4
2022-07-28Facility was really clean and the staff was very friendly. Sadly we had to return the puppy we adopted in less than a week do to her being extremely aggressive. She was so sweet at the shelter with us and our daughter and great when we first brought her home, but behavior changed after 3 days of having her, and everyday it escalated. In less than a week it got to the point where she bit our daughter and attacked everyone in our house, plus guests, and our other dogs.The shelter staff were great very understanding about the whole situation. They sadly don’t give refunds either and the adoption fee is crazy expensive. It would have been nice to have been given even a partial refund especially since we didn’t even have her a week.I also suggest you make sure you ask lots of questions about medical history as well. We received the history on the puppy we adopted several days later and found out she had actually been sick. That was a red flag for us that we wish we would have known, because we have already been through this once before with a family members dog that was of the same breed. The dog had been sick as a puppy, and it caused them to be severely aggressive to the point of having to have them put down years later as the aggression progressed.The puppy we adopted had started showing the same warning signs as that dog did and we just could not have that around a toddler and a baby on the way.I also wish we would have asked beforehand if the animal was good with feedings and other animals. We found out that this puppy was extremely aggressive with food and towards other dogs, but the shelter still has them listed has friendly with other animals.So just ask lots of questions, bring your pets and children to the meet the any dog ahead of time.
Review №5
2022-06-01On May 24th, my birthday, we welcomed a new member to our little family. Waggin Tails introduced us to the sweetest little baby boy named Kylo. He is so loving and so easy to love, and best of all they made the process super easy to welcome him into our home. They included his past medical records, his microchip and rabies tags, his first bag of food: and since they are partnered with the closest petco there are coupons included to make sure we could purchase everything he needed in order to make his new home, well, home.
Review №6
2022-05-18Rescued a puppy today! The staff are excellent, knowledgeable and very kind. I was very impressed by how clean the shelter is. They gave us a bag of puppy food, chew toys and blanket for our new friend. We are so happy. Thank you so much Waggin Tails
Review №7
2022-07-18All of the animals look so loveable on the website. But I am curious to know if I need to make an appointment just to see them without adopting just yet. Can anyone confirm?
Review №8
2022-07-29This is a small friendly humane society where you can come and visit The fur babies there and you can also by appointment only bring your fur baby there to see if yours and the ones living there currently mesh well before adopting.
Review №9
2021-10-25Shock has made herself home! We love her with all our hearts! Thank you so much! She’s definitely diggin her new mansion 😂🥰
Review №10
2022-03-09Adoption process was easy, staff was awesome, and we love our newest addition to our family, Sam