Delivery
Yes
Hurst Autoplex in Hurst
Categories
Location on the map
Hurst, Tarrant County, Texas, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 817-500-0674
Site: https://www.hurstautoplex.com/
Site: https://www.hurstautoplex.com/
Opening hours
- Monday:8:30AM–9PM
- Tuesday:8:30AM–9PM
- Wednesday:8:30AM–9PM
- Thursday:8:30AM–9PM
- Friday:8:30AM–9PM
- Saturday:8:30AM–8PM
- Sunday:Closed
Comments (97)
I would have been a returning customer was working with Jason and a Finance guy we never met. We were rebuffed at the trade in value stage of the preliminary process, did not even offer to leave the trade out of the deal or run credit (which we have very good scores) in an effort to make the deal work. My thoughts? Came in late evening and everyone wanted to go home instead of try to make a car deal work. We will take our business elsewhere!
What can I say? I just wrapped up another deal with hurst Autoplex. Michael Baum is hands down best salesman I have dealt with ever . This place has always been higher on trade value than any other dealer and always had the car I wanted. No pressure from finance while signing just a top notch experience from start to finish. Everyone I have dealt with at hurst Autoplex has been a complete pleasure. It is just a bunch of great people. Thank you again for another amazing car deal. I will see Everyone soon for another deal !
This is my 2nd time at this dealership and both times I’ve had a great experience. I walk in and I’m out of there with a new vehicle in less than an hour. The first time I did a trade in, I bought a 2018 Camaro ZL1 and they treated me so nice they make other dealerships look extremely bad. My second visit I traded in my ZL1 for this new 2021 Sierra and I was in and out in less than an hour.They give you the best value for you car (if you don’t believe me go get an appraisal somewhere else and you won’t get what Hurst Autoplex gives you). There is no bs with them, they tell you everything just how it is.Shoutout to Kaleb and Esther. They made my experience great once again, I definitely recommend anyone to go check them out first before you go to any other dealership. The inventory they have is amazing.
It was an amazing buy!! They were very professional and made it very easy for me to drive off in my new BMW!! They also followed me to my home to drop off my rental, brung me back to Autoplex so I could drive it home! Above and beyond!! Also gave me a birthday day shout out a month later lol. Definitely bringing it back for all my maintenance needs because it’s a great environment. Definitely will buy from there again !
So I started working on a deal with salesman Mitchell Grim last week. They offered me a deal in writing but I had to wait for the registration on my vehicle to process before I could trade it in. I stayed in contact with Mitchell and as soon as my registration cleared I borrowed the $1398 cash need for the difference they quoted me. I called Mitchell he said great come in, pay your difference and we will finish the deal, the car is in make ready. When I got there Mitchell said he made a mistake and quoted the wrong car that they would need $3000 or more to make the deal (even though they messed up). They refused to stand by the original deal they promised. Now I have a loan for nothing. I DO NOT recommend this dealership due to lack of integrity!
If you are looking to get a low ball offer for your trade and/or a car you want to sell Hurst Autoplex is your place. They have terrrible phone reception which will require you to repeat the same answers multiple times. Also look forward to having to stay on top of them for a number but when you do recieve it,you will be underwhelemed. Even if they have the same car on the lot as a comparison and you question why a similar bid was not given. Queue the response. Well that one is not really selling either, so expect the price to be lowered. If you need a good laugh or just want to apprecaite other dealers offers and expertise give them a shout and ask for Gabriel!
Jason “Autoplex Cowboy” McClean has been so wonderful and a pleasure to work with for my husband and I. He truly went above and beyond to make us happy with our beautiful new car! Thanks Jason !
Went here to purchase a 2015 Subaru Forester 2.0XT Touring w/ all the upgrades. I spent the better part of a year looking for this vehicle and I luckily found it at the Hurst Autoplex dealership. Thanks to the Capital One Pre-Approved Auto search services and the amazing staff at the dealership it was the easiest experience I’ve EVER had when trying to get a car. I was assisted by Mr. Breece Higgins who was SUPER chill. I told him the car I wanted and he made it happen!! Very professional, very friendly, and never once was I hit with a generic/fake sales pitch! This was a complete breath of fresh air. Clint Swindle (dont let the name fool you) was awesome in helping me close the deal in no less than one hour (from test drive to signing paperwork)! He really went above and beyond to ensure that I didn’t feel focused into anything. Besides my car they offer a ton of other amazing vehicles. You seriously have to check them out. I will most definitely be recommending others to this place. Let them know Byron sent you if you go.
I just purchased a 2018 Camaro ZL1 last night. Excellent, honest, and fair staff. Rob and his boss Michael were extremely fair in regards to negotiating price for the vehicle being purchased as well as negotiating a fair value on the vehicle i was trading in. They were also very accommodating by doing the majority of the negotiating via email/text prior to driving out there which made it a much faster process after arriving. The finance manager Clint was very upfront and honest - did not try to sell me on anything i didnt need. The dealership in general was very nice - they had a lot of higher end vehicles which i found out were each hand picked by Michael himself. I definitely recommend Hurst Autoplex!
Although i did not personally end up doing business with Shawn Conway from the hurst location , he was very willing to help me find what i wanted and help me in anyway possible . i called today to deliver the bad news that i had found a great deal elsewhere with a better trade in value ! he was very professional and respectful he will definitely be receiving my business when i get ready to get my wife a new Yukon ! Great to see a salesman with integrity and respect thank you shawn ! hurst autoplex , you guys have yourself a great representative!
Everybody at Hurst Autoplex was awesome! Mike, Richard, Shawn, and Esther took care of everything and made the trade in, financing and buying process as smooth as can be. This was without a doubt the best car buying experience I have ever had. Thanks guys!
This was the Best Experience I’ve ever had !Mitch was more than a Salesperson, He’s a Friend! He was patient, assertive, punctual and communicative! His knowledge of these cars can not be unrecognized nor his passion for making Everything all right!Everyone there is so Friendly! Mitch and Richard really looked out for my family! We felt more than welcome!I love the Outlander SE , didn’t even have to test drive it! I bought it before it shipped !She purrty Too!
Impeccable car buying experience!! Kevin Courtney was an exceptional sales associate and made my car buying experience the best ever!! Hes friendly, courteous, knowledgeable and honest. He communicated promptly and went above and beyond to ensure the car was maintained and ready for my grand daughter. I encourage anyone looking for a new/used car to ask for Kevin Courtney.
The absolute best car buying experience I have ever had. I am in Naples, Florida and called late in the evening on a BMW X7. The salesman Steve Glynn quickly got me all of the information and reassured me he would check the car over, send detailed photos and even do a Facetime walk through of the car. That evening, he pulled numbers for the car at a GREAT price, with LOW dealer fees and we got the deal done. This has TRULEY been the absolute greatest car buying experience I have had. Professional, fast and up front. Even Esther from financial was a great help from half way across the country, professional and available for any questions. Thanks Steve! Even from Naples, Florida - youll be getting a call when Im ready to buy something else or recommend any of my friends to check you out. Thank you A MILLION!
Wow!! David is AWESOME! David’s service and helpfulness went way beyond my expectations! He did everything in his power to make sure I went home with a new car and a great deal!!! I am so happy with my new SUV. If y’all ever need help with a ride David Delgado is the man to see, you won’t be disappointed!!!😎
Cameron was an awesome salesman no pressure but he found me a gorgeous car made me so happy the whole staff went above and beyond to help me get into the car of my dreams I am so glad I went there very friendly staff Thank You for everything
My wife and I visited this location to view a truck I found on their website. As soon as we walked in we were greeted quickly and assisted by Kevin Courtney. Kevin was by far the best sales guy we have ever done business with. Kevin made the overall experience absolutely amazing. He really went above and beyond for us and really made us feel like seeing that we got what we wanted and needed in the process was his goal. While being honest. In addition, Esther assisted with the finance part of this process and was just as pleasant. She was very knowledgeable and informative. The Autoplex in Hurst Tx certainly has a great group of professionals working for them and they will absolutely be getting our business again in the future and anyone we know looking for a vehicle. Thank you!
I have traded in more cars than most people ever will... and I have to say this was the best and easiest overall experience I have ever had. Kevin (sales) and Clint in Finance were both super easy to work with. I got a great deal that didnt take all day of going back and forth to the manager like they do at other dealers. Highly Recommend! Thanks guys!
Steve Glynn was great. I called on a Thursday about a car & he went out & immediately took pics & sent them to me. He then made sure the car was in perfect condition & I picked it up on Monday. It was a great deal & the best car buying experience ever! I highly recommend this dealership
HURST AUTOPLEX,, where do I start?! From start to finish, i had an amazing experience with this dealership. I am in the car business myself and pride myself on customer satisfaction and these folks do as well apparently! After speaking to Jimmy (HIGHLY RECCOMMNEDED) he shot me straight, was quick and professional. I drove in from Houston, and everything they stated over the phone was the same when I got there. After taking delivery and noticing a squeak in the brakes they sent me NEW PADS AND ROTORS AFTER for a hellcat I signed a bought as is ($2700.00). Truly stand up dealership that does right! Finance was great, Michael the sales manager (GREAT), Jimmy, Service tech and even the parts team. I AM GLAD I GAVE THEM MY BUSINESS
Highly recommend this dealership. Alex is the man you want to see in sales. Rick stepped up and handled everything as he said he would with warranty work. Make this your stop for your next vehicle.
Bought a nice Nissan Titan online. Buyer beware. Delivered tires were on their last leg. Very next day, needed all new tires.
From top to bottom this was the best buying experience Ive ever had. From Kevin (sales manager) all the way to the owner Mike the customer service was excellent and the buying process was quick, easy and efficient. I cant recommend this dealership enough.
Overall great experience! Offer on my trade was more than I thought it would be. Mitchell was a great salesman. He even delivered my car to me. Also finance team was able to beat my credit union interest rate.
I had a great experience here. Kevin Courtney was very good and very professional right from the start. I looked at the truck I wanted on Autotrader and then directly at their website. Everything was consistent between the two websites and all was on the level. I walked in to look at the truck with my own financing in place. I saw the truck and drove it and it was exactly what I was expecting from the websites and as Kevin had described.After the test drive and the evaluation of my trade-in, I told Kevin I was going to go home and talk to my wife about the purchase and didnt pressure me at all. I called him the next day to tell him I was coming up to complete the deal we had agreed upon the previous day.He had the truck all ready to go when I arrived. We were about to do the deal and he asked if I thought it was worth it for them to run my credit and see if they could get me a better deal on my financing. I told him it wouldnt hurt since it wouldnt count against me on my CR since I had just run it a day or two before for the same purchase.I filled out an app and it turned out they could improve my APR by a LOT. We went through the deal they were offering and got a good deal on the extended warranty we purchased and I couldnt be happier with the purchase and the arrangements thus far.I would recommend these guys to anyone looking for nice, well maintained vehicles. They have many really nice cars and trucks on their lot. If you are looking for a car for your high school childs first car, this is probably not the place but, if you are looking for mid to low-high end cars and trucks, this is the place. Will likely look here first when it is time for another vehicle. Thanks guys!
A huge thank you to Donald at Hurst Autoplex. We had a wonderful experience! They have an huge selection of beautiful pre-owned vehicles that feel brand new. Go see Donald, he was genuinely happy to find you the perfect car and made the experience so easy and quick. He and Hurst Autoplex have earned a customer for life! Thank you again!
My Experience: I have been searching for a low miles, used Infiniti QX80 for about a month. At most dealerships I went to, the advertised price was not actual price, because there was anywhere between $1,000 to $3,000 in hidden additional added reconditioning fees, service fees, certification fees or whatever the dealership calls them, when you finally sat down to negotiate. That was not the case at Hurst Autoplex. Anything they did, was already figured into the price you saw that brought you in. Further, the car had some exterior scratches and issues that my salesman Steve Glenn had completely repaired at no additional cost. When I came to pick up the car, it looked brand new from the inside out.My Salesman: Steve was the most relaxed, problem solving, non pushy salesperson I have ever worked with. We putted some golfballs while I waited on the paperwork, I even got lunch. He made the process very simple, got me everything I asked for and didnt try to up-charge me or push me into any extra add-ons. thats not to say that the finance department didnt offer me some add-ons, but they were not pushy or high pressure at all. I was given time to do my own research and easily pass on anything I didnt want without being made to feel bad about it. It was super easy! I got a great deal, a grate rate, and I was out the door very quickly. Ask for Steve, he will treat you very professional and take care of you.The Dealership: I have to admit, I was utterly shocked at the quality of the inventory at this place. Their selection of lifted trucks and performance sports cars was unreal. Every single car on this lot is in pristine condition, and if there is something they missed, they will fix it before you drive off the lot. At least that was my experience. This dealership is clean, and legit. I was very impressed.All in, Ive bought a lot of cars in my lifetime, and this was one of the best car buying experiences Ive ever had, which is why Im taking the time to write a review because Steve and Hurst Autoplex earned it. I highly recommend shopping here.
I went in last week as a first time buyer. I was pretty nervous for a variety of reasons, but my salesman, Kevin Kourtney, was very knowledgeable, honest and was a great conversationalist. It eased my nerves quite a bit.I went in knowing exactly what vehicle I was interested in and it was still available.Everything else happened very quickly, up until it was time to go over the paperwork with Esther Valdez. She was very kind and helpful. She answered all the questions I had and explained things very easily for me to understand. I was even given a better APR than what I was pre-approved for, so thats awesome too.Out of all the dealerships I was browsing online and reading reviews about, I can say I am very happy I chose this location out of any others. :)
Where to start... first the customer service is excellent, everyone is very friendly!!! Second Id like to say that my salesman David Delgado is the man , when he says that he can get you approved he means that... just let him work his magic, I never thought a car salesman could become family, but after dealing with David I now know its possible!!!!!!
Ive been reaching out to David Delgado and have always hesitated from the experience Ive had with other dealerships. I finally stepped out on faith and showed up. I originally went in looking for a used car and David noticed how I wasnt really happy with the choice I was about to make. He listened to my reasoning and asked me to give him a moment. He pulled out a brand new Mitsubishi Outlander that my family and I fell in love with. Not only did he make the the process easy and painless we got to have real life conversations and I couldnt be happier with my choice and salesman. Hurst Autoplex has a true gem with David. Now I will be sending anyone I know directly to him. #lockedin
Nathan Hausser, at the service department, is the best Service drive manager I have ever encountered at any dealership. When thieves attempted to steal my daughters catalytic converter, her car was disabled. She was distraught and essentially helpless. There was little i could do for her because i live in another state. Nathan was the man that saved her. He confidently took control of the situation. Every step of the way he eagerly stayed on the phone with her, guiding her through this difficult time, like a father would do for his daughter. Through out the repairs, Nathan would constantly keep us updated , showed expert knowledge and true concern for cost efficiency. In short, this man is truly a good and caring man with complete knowledge about vehicle service issues. He is the reason why I will purchase all my cars from Hurst from now on.
What a great car-buying experience! As older adults with underlying health issues we were nervous about buying a vehicle during the Covid pandemic, but Kevin Courtney went the extra mile to ensure that we felt safe. He worked to get us top dollar for our trade-in so that we could afford the vehicle we wanted. Negotiations were quick and painless, and our truck was ready in under an hour. This dealership is fantastic!
Service was amazing! Donald Q was able too help my parents and I with any questions we had and he also showed me how too see all the features my car has! while also trying too teach me something new about the car that I didnt know, while also being very patient when it came to getting everything ready for us too take my new car home!
By far the worst experience in purchasing a vehicle the vehicle has had problems the whole month I have owned it I was told by the general manager by text message they would order the parts that was needed to fix my truck and for the past 3-4 weeks I can not get in touch with the salesmen I dealt with or the general manager that told me they would purchase the parts. My local dealer has even tried to get in touch with them and they can’t either. Save your time and money and go else where to buy a good reliable vehicle.
Top notch experience at this dealership. Kevin K. helped us with the sale of a vehicle we were searching for and found at Hurst Autoplex. He was cordial, very knowledgeable, honest, with a good natured sense of humor. The purchase process was expeditious from start to finish. Unlike some of the tortuous experiences weve had buying automobiles, this was easy and without pressure. Kevin is an All Star rep, Hurst Autoplex an exemplary car dealership.
Great dealership and staff! Kevin Courtney helped me through the whole process and did an outstanding job guiding me through my first out of state car purchase. He was patient in answering all my questions/concerns and always willing to help making this an absolute breeze. I highly recommend them!
I recently went to Hurst Autoplex to get my old beat down 2004 Mazda 3 traded out for a newer, safer vehicle for myself and my family. I was NOT disappointed! I went home with a brand new 2020 outlander sport SE that is just BEAUTIFUL!! I get complements on it every day! Mike and Jimmy were such a delight to work with and I felt confident walking out that I made a great purchase. Thank you guys for everything!!!
Went as moral support for my best friend who was buying her first car. Donald helped her get a brand new vehicle. He worked with her and walked her through everything. The whole process was so smooth. I will definitely be paying Donald a visit when I need a new car!!
I bought a used Bentley Continental from Hurst. I’m out of state and thoroughly asked my questions and inspected pictures and videos of the car. I asked if the car needed ANYTHING at all. It’s a used car. I didn’t expect perfection. Upon delivery of the car, the front air struts were shot. After just a few hours of the engine being off, the front end drops to the ground. It’s very obvious and they certainly HAD to have known about this. Bentley quoted me $6,000 for the repair. 🤦🏻♂️
They constantly lie about everything. We bought a car there back in January and have yet to receive our other key. They always say they cant find it. The first oil change is supposed to be free too but the service department tries to charge. They are crooks. Stay away from this place.
Its telling what kind of service you get when you do in fact purchase a car. Its more telling when you dont and still receive excellent service. I would like tothank chris wilkinson for being an excellent sales advisor he did just that gave me excellent and thorough knowledge. Stuck with me for several days through the process i didnt end up buying the vehicle at no fault of chris’ or the dealership. When i am ready to make that purchase you can be sure itll be with chris wilkinson at Hurst auto plex. Thanks again!
Just bought a brand new car and the experience was absolutely fantastic!! Donald was amazing and went above and beyond to help find me a good fit within my price range.10/10 recommend Hurst Autoplex for your car buying needs!!!
What a great dealership. I’m outa Utah and worked with Kevin Courtney. He was super helpful. Took multiple video and pictures of the HellCat challenger I bought from them. I was comfortable enough with the service to buy sight unseen. And couldn’t be more pleased. Thanks Kevin Courtney.
I bought my truck back in 2018 from Steve, as first time buyer it was a big mistake buying from hurts autoplex. The truck till now has a to many issues, I spend more money trying to fix my truck than enjoy a comfortable ride. I spoke to Steve and try to trade my truck, but he was trying to downgrade me and pay more. That’s bad business!!!
Good people to deal with. The reason for four stars is I think they should get their cars ready to sell, meaning when the car is under warranty they should have everything fixed that needs to be fixed on the car before selling it instead of the customer having to do it. Just need to have their cars ready to sell.
Jimmy Hawes is the best salesman I have ever dealt with, he made getting my new car so easy........Thank Jimmy
My car buying experience couldnt have been made any easier, David Delgado was a pleasure to work with! Will definitely return in the future!
Ms Esther in the finance department is truly awesome got me a outstanding rate and not bad on the eyes, Steve my salesmen was very informative and knowledgeable. I am very happy with my Octane Hellcat, and looking forward to buisness again.
First time buyer and they did a great job helping me out! Was a smooth process! Francisco was a great help, never treated it like he was in it for a sale, guided me through everything and helped me get a great deal on my M4! Check it out and ask for Fransisco!
They will not stand by their deals and want more money last minute. Don’t get caught in the same situation
I recently bought a veichle and didnt have the best experience. The veichle had minor dents and paint chips and were not taken care of before I drive out of town with it. It wasnt detailed. The salesman claimsThere is my clean and your clean I thought there was just one kind of clean. CLEAN! No Legos between the seat and sticky floor would be clean to most people right? Would not recommend.
Outstanding sales service! Donald Quiggle is a champ. He immediately understood the type of buyer I am and met all my expectations. I will most definitely go back to Hurst AutoPlex and Donald specifically when it’s time to trade in and buy my next “weekender”.
Wonderful experience here! Donald was amazing!!!! He answered every question and gave different options based on my needs! Excellent customer service. I will definitely recommend going here to everyone looking to buy a car with no pressure from the salesman!
Excellent and extraordinary customer service was received by the staff. Steve Hurst is the best car salesman in the business. Look no further when you need a new or used car. Check out Hurst Auro Plex and choose your next vehicle.
Do not trust what they tell you, unless you can lay your hands on the car expect to be lied to by the salesman. Anything to make a sale but nothing to remedy a problem after the sale
A wonderful buying experience!Steve Glynn coordinated the whole process and I was driving my new car in less than 3 hours! Highly recommend both the dealership and Steve!
BJ and Tommy took amazing care of us. We have purchased 3 vehicles through them and every experience has been better than the last. I highly recommend Freeman Toyota.
Will not stand by deals and want more money last minute. No integrity whatsoever.
Awesome dealership! Very welcoming and helpful in various aspects. My family and I were helped by Mr. Donald. He gave amazing service overall! 5 stars!
Donald is the guy to go to. If you need a used car. No games straight to the point. Didnt waste my time like other dealer ships. We have bought cars from.The car we bought was a scion frs dark grey.
Mitchell Grimm took great care of me! Go see him!
Great dealership to buy cars from, Bassam Tariq helped me quick to trade in my challenger for a Daytona. Definitely go back to this dealership again if I need another car
They will not stand by their deals and want more money last minute..zero integrity
They will not stand by their deals and want more money last minute..zero integrity
Waited outside for over 25 mins to test drive the 21 at4 Yukon. No sales rep ever came out to assist me or acknowledge I was there.
New car from hurst autoplex today. awesome car and awesome service from david delgado.
The selection of cars is AMAZING! Will be worth your time to check out Hurst Autoplex First! Wont need to go anywhere else.
David was awesome. Definitely recommend him for auto buying experience
Kaleb and Ester were incredible to deal with! Could not believe how simple the process was and how kindly we were treated!
Got a new car today david Delgado Mr.approved made it happen thank you david you are the real deal
Donald was an excellent employee that truly helped us get a fantastic car!
I recommend Hurst AutoPlex to anyone salesman Donald was great in and out in less than 2 hours great service.!!
Test driving right all good
Alex peters was great to work withbut I didn’t care for buying appearance package that I stated I did not want
I always get my car serviced here and they are always great and friendly.
Great customer service and fair trade in. The people were friendly and I felt no pressure. Ill definitely be back the next time I need a truck.
Its like youre at a car show, but a dealership. Wide selection of cars to choose from.
Great experience here at Hurst!! Working with Steve is really straightforward and pleasant!
Donald was a really big help, and great guy, definitely would recommend
Best customer service enjoyed every minute there.
Have all the BIG BOY toys you want. Worth a visit.
Great selection of cars and super friendly staff!
Great service, good place for parts or new car
This is the dealership you want to buy your car from.
Excellent Service!
See pervious posting from me
It was a very pleasant experience. It is a beautiful place with very good service and first class attention. They help the client to achieve his dream. Very grateful to Mitchell who went out of his way to assist us. Thanks!!!
Total reviews rating 4.3
97 Reviews for Hurst Autoplex 2023:
Review №1
2022-01-25Great and easy buying experience. Alex was knowledgeable and friendly. He also has followed up on some details after the sale like getting my wheels powder coated! Love the car and I would do business there again
Review №2
2022-04-11Kevin Pak was incredible to work with from the get go. Did everything online, went in and was there for a little over an hour. Left with my brand new car with the exact payment i wanted. I will Be a customer for life! Thank you Kevin.
Review №3
2022-04-07Kevin Courtney was my sales man and he did a great job I wish the customer service that I got from him was a baseline for all sales men also the the customer service I received from Hurst AutoPlex in general was great I will be buying my next vehicle from them! Hands down best dealership in the great state of Texas!
Review №4
2022-04-14Had the pleasure of working with Gabriel to purchase my dream car. He made my car buying experience both fun and stress free. I could not have asked for a better salesman.
Review №5
2021-11-26Let me start by stating, this has been the easiest, best car buying experience we have ever encountered! We live in Florida and came across your website while searching for a new family vehicle. We found a beautiful Chrysler Pacifica at an amazing price. Overall it took a few days for us to finish everything and our can to be delivered! Super fast and Steve Glynn has been so amazing we purchased a second vehicle from this dealership through him as well! A 2500 HD Chevy Silverado. We will continue to use this dealership an Steve for our business vehicle needs. Thank you again for being so amazing an on it!! Wish Florida dealerships were this awesome!
Review №6
2022-04-17Great experience, saw a truck online went and looked at it and came home with a new one, easy to work with and very fast thanks to Jason! Great trade in value and impeccable service 👏
Review №7
2022-04-21So we just moved here from out of state. Before we moved in, we contacted the dealership and Jason McLean was our Sales rep. I am blown away from not only the professionalism, but the attention to detail. We were able to buy the car directly and the in and out process was less than 20 min. I have never been to a car dealership where the sales team, finance team, etc.. where they were all aligned, the process was easy, and out less than 4 hours!Again this dealership and Sales person was amazing and will try to find another car from them in the near future!
Review №8
2022-05-07A wonderful car buying experience! Between salesperson Mitchell and accounting person Clint everything was handled promptly and professionally! Mitchell answered all my questions, sent extra pictures and videos of the car, called to update shipment and receipt of car , honest about everything, etc., just what you would want from a salesperson when buying a car. Yes, I would buy a car from them again. No, this was not a paid review!
Review №9
2022-04-18Wife and I purchased a 2010 Corvette Grand Sport from out of state. The sales person said the service dept. went over the car to make sure everything was good. Got the Car delivered and the tires were bald. Had a Run in the paint that had to be fixed along with other problems. After spending $3500 the car is where it should have been when I received it. I spoke to my sales person about it and that is where the messages stopped, never heard back from them.
Review №10
2021-07-11We purchased a 2013 Convertible Camaro SS for our son as a graduation gift a few months ago. Unfortunately the car had some issues. Knowing that we bought a used vehicle we assumed we would be stuck to handle those issues on our own. But when we told the General Sales Manager, Michael Baum, about our issues, he empathized and sincerely apologized for the issues we were having. But he took it one step further, he helped with getting the vehicle fixed with no out of pocket expense to us. This is the true epitome of service. Nowadays, great customer service is very hard to come by but if you purchase a vehicle at Hurst Autoplex, it seems to be a regular thing. Because of this, we will definitely buy another vehicle here. Thanks Michael and Hurst Autoplex!