Jewelry & Watch Repair Center in San Antonio
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San Antonio, Bexar County, Texas, US
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Went to have Jewelry repaired waited at counter over 10 minutes although jeweler seen me standing at the counter she blatantly ingnored my presence, when she finally walked up to assist me she w/o even looking at my jewelry or asking what services I needed she immediately tried to send me away , told me she had 2 customers waiting and to come back, I asked her if she could at least look at my jewelry and tell me if it can be repaired, she looked at my jewelry had me take a picture of a flyer of another jewelry shop and sent me away. Very rude and unprofessional.
Was my go to place to have battery changed in my watches but the man who normally fixes watches hasnt been there because of family matters and no word on when he will return and the phone # listed is a bad # would be nice if they put a sign on the door so youre not standing around for nothing. Hope his brother gets better.
I love GloriaβThe Jewelry ladyβ I was recommended to her by a pawn shop that couldnβt change the battery In my Movoda watch...MAN she did it in 5 min max and cleaned it ,plus+gave me tips on how to take care of it..that was 4 months ago. Since then I have taken 3 Bulovaβs and she hasnβt let me down....I tell all my buddyβs about her!πππππ
Total reviews rating 4.5
79 Reviews for Jewelry & Watch Repair Center 2023:
Review β1
2022-05-12So I walked into this establishment that was small n super busy. Thought I would b there forever. The lady( maybe owner) was helping like 4 people at the same time and did it with such ease I was amazed. After I told the lady what I needed. She took bout 2 minutes to fix n I was OUT. Talk about speed n customer service. I will return to this place for all jewelry repair from now on! Support your neighborhood establishments
Review β2
2022-02-24Ok yall. If you need any jewelry repair you really need to visit this location. Best price in San Antonio, trust me, I did my research. Amazing customer service. The work was complete in 15 minutes (I had 2 stones replaced and my ring cleaned). Support your local family owned businesses. They do the best work with most reasonable prices.
Review β3
2022-06-14I went there thinking that I would drop off my necklace and that I would have to pick it up later, but I was told by the sweet lady that I could wait for it to be done. They cleaned it and repaired it and I may have been there 15 minutes. Excellent service!!!!
Review β4
2021-12-02This is every jewelers secret a small little place with master Jewelers and watch repairs available Gloria is a nice lady and very fair in her pricing . Omg people charge a lot of money for jewelry repair and watch batteries . A lot of big jewelry stores go here for ring sizing and repairs now you know a best kept secret πππͺπ³
Review β5
2021-02-05This family owned repair shop has been in business for over 30 years. I had my watch repaired yesterday. The owner was very kind and wanted to ensure the repair was successful. It was a peaceful atmosphere. The bonus of my conversation with the owner and her son made my day. I will definitely be back. I recommend this place for your watch repair needs. Support small business!!
Review β6
2020-11-23Excellent service! She was amazingly fast! Straight to the point fixed both our watches in less than 5min. Itβs sounds exaggerating but Iβm serious. Definitely worth stopping by. She was super friendly! Great customer service.
Review β7
2021-12-19The saleslady replace my necklace with a bigger clamp and she was so sweet. Took no more than 10 minutes outstanding customer service.
Review β8
2019-04-05All of the reviews about this place are true. Simply the best and most honest jewelry Ive come across. I needed t have a couple of watch batteries replaced and I was shocked at the price (good reason) I was being charged. The Mrs. at the front of the store was very friendly and informative regarding the cost of and why so many other places charge astronomical prices for services as simple as replacing a battery. Nonetheless, I was in and out in about 5-10 mins w/ both batteries replaced and since they do not accept CC/Debit payments, I was told just come back tomorrow with cash. Awesome customer service....I will be using this store from now on for watch battery replacement.
Review β9
2018-06-10This is an amazing place. My watch buckle broke & rather than buying a new band I stopped in to see what my options were. The owner took one glance, told me no problem & stepped into the back. She was back within minutes & a fresh buckle for my watch. I didnt have any cash on me & she doesnt take cards so she told me just to pay her the next day. So nice to know that there are still honest & trusting merchants alive and well. This place is my now default for when I need anything for my watch, she charges $3 for a buckle or $5 for a battery. Considering most merchants wont even touch your watch anymore its good to know theres still places out there providing a much needed service.
Review β10
2017-10-07I took my husbands watch to get the clasp fixed because it was broken, and his chain that also had the clasp broken . I thought I was going to have to come back in a few days or two to pick it up. But, in about TEN MINUTES, I was walking out of that place with both things fixed. Now, we go there for our jewelry repairs and even to simply get batteries for our watches when they go out. Very very fast service and very very good service. And the price to get the job done was the best and cheapest price I had been given out of 3 other jewelry repair shops. Highly recommended by us.