Kindred Pest Control in Houston
Site: https://kindredpest.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
I do not recommend this company unless you have a completely open schedule for last minute rescheduling, like unresponsiveness, and do not mind being over charged! Oh, an lets not forget, not getting what you signed up and paid for.My experience with this company has not been good. With the exception of my Initial service, 4 of the 5 services were incomplete and rescheduled by this company by email on the day THEY set to come out. No phone call. When someone finally does come, half completed work, issues with equipment, or trainee forgot. If not for the cameras that record all around home, I would not have known.To make matters worst, I discovered I have been over charged every month. A warranty for a service I never received was added to my invoices and have been withdrawn through auto pay. When I contacted the company ( two emails and a phone call) to inquire about the charge, I was told I would have to pay an additional $199 for the service although I had already been charged and paid for a warranty without my consent or knowledge.When I asked for a refund, I was told it would be issued within 3 to 5 business day. A week later, no refund received, yet, ANOTHER CHARGE for the same warranty was taken. I called back. Not only did the Customer Service Rep lie about how many months I had been over charged, she went on to say I could not receive a refund, but instead, get a credit because the company has no way of returning the money to my bank account; THE SAME ACCOUNT ON FILE THAT WAS BEING CHARGED!I advised her I didnt want a credit because my contract was up and to cancel immediately. I was then told I would have to email the owner and speak to someone else to cancel. When I asked to speak to the two people she mentioned, conveniently, no one was in the office. She said someone would call me back. That was Thursday, June 23, 2022. Its now Sunday. No call. No email. No refund.I have deleted the auto pay, will be filing a dispute with my bank, and contact the Better Business Bureau as well as the Attorney General.
Marco and his assistant did an amazing job! They were on time, professional, helped me move things out of the way to reach places that were otherwise compromised and blocked with stuff. Thank you as well, Kelvin, for getting me signed up with yalls company. Not only was he a friendly young man, he is also a good salesman. I look forward to seeing them to take care of my insect issues.
I really enjoy the customer service provided by this company! From the initial sale, which was awesome, to today’s initial service completed today. In 30 days they come back out as part of their routine service. Ivan did a great job explaining the details of my service and providing solutions as well as answering my questions. I’m very pleased with Kindred!
Justin was on time and very professional. He showed ownership of his work and respected our private space. Justin ended the service with the appropriate reminders for my pets, what to expect after the service, and noted that I can call if we have any issues. Highly recommended!
The gentlemen that arrived worked efficiently and ahead of schedule. Their follow up was incredible and when I realized they missed spraying my garage because I was multi-tasking with work, they promptly returned to address the issue. Brandon and Jordan were great and I look forward to seeing them next month when they return to initiate the quarterly service after their initial start up service.
Exceptional service by three individuals, to start off with Landen who gave me peace in mind with what I was signing up with. I’ve had previous experience with another pest control company and was skeptical on trusting another. The two technicians Brandon Q and Jordan came today and we’re swift and polite. Overall I am surprisingly pleased with the whole experience, thanks guys.
Have had a great experience since the beginning. We had ants after the first time and they came back out and were so friendly to take care of it. Damian came today for our quality inspection and he was fantastic. Quick. Informative.Thanks Damian.
I signed up for extermination services after the owner came knocking on my door, however, the services that I paid for was not what I got. When Mr. King came, I was informed they would sweep (eves), spray for bugs, and even treat the yard (I even paid extra to insure all my property was covered). Well after several treatments and still having a problem with ants and bugs, I called and spoke with the receptionist. She was clueless when I asked her about my services, she couldn’t even tell me what they services they offer, I scheduled another treatment. Kindred came back out again and I’m still having problems. I called Mr. King and left him several messages and never I heard back. I finally canceled my services, but when I called back the same girl answered the phone really didn’t seem to care when I explained why I was canceling. The most shocking part is they back charged me.
Charles was punctual and polite. At first he didn’t spray the exterior walls “3 feet up and 3 feet out” like the salesperson said was included in the quarterly service. I asked him about that and he said, “the salespeople say a lot of things.” But, he did spray the walls without complaint. Our first treatment was more thorough. Some rooms were missed in this treatment. The laundry room, second bathroom, and small living room were not treated. Our previous service person also sprayed the garage and left sticky traps, but that was not done this time.
Jada was very professional, thorough , knowledgeable and paid attention to detail. Showed me a few things to keep an eye out for. Cleaned all the eaves. Great work ethic. Thank you for making us feel comfortable knowing a good job has been done
Matt, thank you. You accommodated me by spraying my garage first. You also changed the 2sticky traps and put them in your truck which spared me from seeing all the bugs etc on them. I am sorry for the delay in writing this review, but I really don’t like putting reviews out to the public as it requires too much info. Kudos to Matt for his work and kindness.
Brian did an excellent job for us today. My husband was home with our 2 dogs & 1 cat. He let my husband know the time he was arriving and was very helpful. My husband had great things to say about his service with our home.
Jeremy was great to work with. He came out to spray our yard and remove any wasp nests. He was informative, on time, detailed, and extremely kind. Hope to have him back for the next time we need our yard sprayed for bugs.
We have had a number of experiences with Kindred. Today, we really enjoyed our service with Trey. He was polite, easy to talk to and very friendly.We have been with Kindred for a few years now. Although it sometimes is difficult to get the best window for service, Trey was flexible. He not only waited until the time was convenient for us but was very clear about his flexibility to serve his customers.It’s not always easy to arrange pest control visits, but we will stay with Kindred because of employees like Trey.
Brian came out and explained the process very well. He did a great job, and even though it rained, he was able to get all the necessary items checked off while being very knowledgeable on all things. This was our first experience/visit from a Kindred representative and we look forward to many more. Great work!
Lorenzo was awesome! We had great communication and today that was important. Had a long night so once he texted me I told him I was gonna nap and gave him instructions. He gave me his ETA and I set my alarm. He was quick but very thorough. I really love this company. They have great technicians. Thank you Lorenzo!
Joshua W. did a thorough job during is visit today. He called 15 minutes before he arrived. He wore shoe covers in my house. He treated the inside and outside, swept cobwebs, and covered the entire yard. I have been using Kindred for several years and Joshua W. was the best and most professional technician yet.
I would highly recommend Kindred pest control to any new or existing Homeowner. We had Adrian, Kindred technician, come out and re-service the exterior due to a large ant pile we had in our backyard. Not only did he take care of that pile but he inspected entire yard thoroughly and found another ant pile that we had not noticed but he pointed out and immediately took care of for us. Great job Adrian!
Eric was extremely professional and friendly. He was very informative and gave a thorough walkthrough during his time at the home. I highly recommend him as service rep. Overall, very good company to go with.
Justin and Royce came out promptly to service my home for pest control. They were friendly and courteous. Very professional, neatly groomed, and provided excellent explanations of the procedures and chemicals that will be used in the treatment. I highly recommend Kindred Pest Control for your pest control services.
I have been using Kindred for over 2 years now and I have never been disappointed. Today, our technician Damien noticed a wasp was about to get inside while we were talking. He immediately started looking around for the nest. I mentioned we have had a few wasps inside the house over the last month. He went around by both our exterior doors and knocked down all the nests. Thank you Damien for your professionalism and all that you did today! Thank you Kindred for always providing quality technicians and service!
Mr. Michael VeAn was beyond VERY PROFESSIONAL and on time. He was able to explain and be very detailed on the service he was providing to me an my family. I definitely recommend this company to everyone else who needs this type of service. This young man was phenomenal.
Josh W was our technician and was absolutely awesome. Very thorough and extremely professional. Will be recommending Kindred and Josh W to all my clients in the future for their pest control and maintenance needs.
Ivan did an excellent job explaining the services to us. Very professional and detail oriented. Cant wait to see Kindred back here for the follow on. This was our first session from any pest provider since we left Orkin (post Sure Pest acquisition). Its real good to see pest companies that use the organic chemicals to reduce some of those carcinogens around us.
I do not know how this company gets all the good reviews. After my initial treatment they have never showed back up. To date, they have scheduled to provide treatment 3 times and the day before each time they claimed they have had an emergency and will get back with me when they can reschedule. They claimed during their sales pitch that for their service to be the most effective, that they needed to retreat within 30 days of the initial treatment. Well Im past that 30 day window. So now does that make their treatment process less effective if and when they ever do show up. I would give them a 0 star rating but the system does not allow for that. Based on their performance or lack there of, I would not recommend this company to anybody.
Tevin was very informative and efficient. On time and was very professional. He was helpful in answering all my questions. I was impressed with Kindred in all the pest that they covered especially that flea and ticks were included in price. They also provided a mosquito treatment.
Not sure about Kindred itself, but Lorenzo was amazing. Totally flexible and willing to go above and beyond while also upholding company policy. He came out twice as we kept having an ant problem. The second time he came out he gutted the place as far as company policy would allow and then kept at it with the help of my husband. Before he was done he located a nest of brown recluse spiders we were totally unaware of and found one black widow. I can’t believe my dogs and kids were hanging there all this time with danger lurking just beneath them. Thank you, Lorenzo. Be blessed
Their service is wonderful! We’re never disappointed, never have any problems with bugs, pests, etc. & Walter is the most professional, respectful, young man I’ve ever dealt with. We are very appreciative for him and his work. Would definitely recommend!
Trey came out this morning to do a redo spray with a wasp problem weve been having. He was quick, efficient and personable. Im on their quarterly service and when I needed them to come back to take care of it in the Houston heat, they were back the following morning, no questions asked and no charge.
I will recommend Adrian to anyone anytime. He was so patient, polite and respectful, and did a thorough job spraying my home on Wednesday the 27th. Thank you Adrian, keep up the good work.
I had the pleasure of working with Geronimo LeBaron and Adrian Escobar about the services. Geronimo was well versed in Kindred Services. I really enjoyed his presentation . Adrian was my technician. He was on time, very professional, thorough, knowledgeable and paid attention to detail. Told me about a couple of things to keep an eye out for. Very happy with my choice
Trey Hicks was excellent! Great customer service and took care of our needs. I would like to recommend him to continue to come service my home on the next round.
Trey was on time and very professional. He followed instructions and delivered what we asked for. Very pleasant to work with and good service. We noticed reduced number of bugs around our front and backyard after 2 treatments.
Adrien just did an excellent job with my quarterly pest control treatment! I really appreciate that he notified me of his pending arrival to insure my pets were inside, and gate was unlocked.Also am so pleased with Kindred service.
Jordan came for the first time today and was amazing!!! He was on time and was professional, not sure how how he manages in the heat with all his protective gear on. Jordan was friendly and informative. Definitely recommend this service. Thanks Kindred!
Josh W. was on time, friendly, and professional. I opened the door to greet him, and he was already working on getting rid of 2 wasps nests above our entry way. He doubled back to make sure they were gone before he left. Josh also took into consideration the areas of our yard that may need some extra treatment and made sure they were taken care of.
Just had our second service with Kindred; so far, they have been awesome. Chancy, our sales rep, was extremely approachable and accommodating, as well as knowledgeable. She made me feel very comfortable and confident about choosing Kindred. The service techs who have come out have been so professional and friendly. Jeremy, who did our 2nd treatment, let me know what time he’d arrive, came on time, was very friendly, professional and non-intrusive. He did is job quickly and thoroughly. Only good experiences with this company’s people.So far we have seen a dramatic drop in insect activity, notwithstanding the 2nd lifecycle they just treated for, just as they said.
Had Brandon and Isiah out today for initial service. Very professional and quick service. Solid employees making the brand look good. Although, tell Brandon to drink more water! No complaints otherwise.
So far, they have been professional and on time. They were here when they said the would be here. Initially, the gentleman removed a wasp nest near the front door and about a million spiders from the roof of our front porch. Lots of roaches dead initially. Today, they came back for the one-month follow up. The young man was so polite and professional. They were unable to treat the yard due to the feral cats, but thats ok. I didnt want to harm the feral fur babies.
Brandon Q and Jordan performed the treatment at my home today. They were on time, professional, and thorough. We just started service with Kindred but theyve made a great first impression.
Terrence was on time very Professional, Courteous, and Polite. Loved he was prepared for safety by having his mask and making sure I was satisfied with his service.
We had Quenard Hicks complete our quarterly service July 29th and he did a superior job. He really connected with us and did a great job treating critical parts in the home. Very satisfied with him and his services!
Overall , the service was really good! Conan did a great job and was extremely professional during my entire experience with Kindred. I would definitely recommend to anyone living in the Houston area.
Brandon Q was very professional and made sure that he explained everything about the service and contract. He was thorough and kind to make sure if we had any questions he would answer.Thankful for the referral!
Adrian was very polite and professional. The prices are also reasonable. I am very pleased with the service! Will definitely continue to use Kindred for my pest control.
Jordan the tech came on time and did a professional job. He was very knowledgeable and courteous. He answered questions and concerns that I had about pets and specific areas that needed to be attended to. I highly recommend Kindred Pest Control
Jeremy couldnt have done a better job. Listened to where I needed extra attention and really did a great job. Jeremy was a prime example of what good customer service should be!
Kindred continues to keep pests out of my home! We previously had severe on-going issues with ants. I switched to Kindred from another provider a few years and we havent seen any ants in our house since then. Brandon G. performed my quarterly service today. He was thorough in his explanation of the service and he worked dilligently and efficiently to get the job done.
Trey was very courteous and explained everything he was doing. He kept us well informed. Very very friendly young man!! Great customer service and great technician.
Jordan was great. Answerd all my questions about pet safety and completed the task in a timely manner. Donna was also very helpful and informative when setting up my appointment.
Jeremy from kindred was very professional and helpful during the treatment that was given. He even fit us in earlier -which was nice -we didn’t have to wait until late to get treatment done.
I had EXCELLENT service today from Jordan and Trey during a re-service due to the really hot weather. Jordan asked a lot of questions regarding what types of bugs we are seeing and where we wanted to be sprayed! I really appreciate that!
My only problems were that Sabria couldnt answer one of my questions and she came way ahead of our scheduled window. Luckily I was at home so not a big deal, but if I was at work at the time it would have been frustrating. Overall she did great and was very friendly!
These people do not respect the no solicitation signs. we also have a huge tape on the doorbell that says do not ring. they still knocked very loudly and rang the bell. i just had major surgery and have a newborn amd could barely get up to get the door. it sounded urgent. the rep showed no remorse or respect whatsoever. he was rude and sarcastic when i asked him to please respect the no solicitation sign. they could have left a card or flier. it’s too bad because we were actually looking for that kind of service, but will not be dealing with this rude company.
Trey was excellent. Told me upfront what he was doing and the schedule for future service. Went right to it and took time to answer questions and if we needed anything else before he went. Fantastic! Thank you Trey!
Michael was very professional and nice and will respect. He also came early and did a good job I will like to recommend Michael to do my service any time. Thank you Michael
Kindred has been very responsive and quick to respond. The plan and follow through is quick and efficient. Jeremy in particular listened well to my concerns to try and root out and lingering bug problems. I like that if there is any outstanding bug issues beyong what they plan for there to be you can call to have them take care of it at no extra charge.
Today was our first service with Kindred and we are pleased. Thomas was thorough and efficient. He did everything that we were told the technician would do and more.
Justin and Josh were incredible! Very informative and personable. Felt comfortable with them in my home and excited that my house finally treated for pests!
Justin (Lefty) was very professional. He wanted to know what my particular issues and needs were for my home. He explained all services in detail. He was very kind. Overall great communication.
My contract ended a few days ago decided not to renew a year contract, well today they come to my door asking why I wasn’t keeping my contract after he wouldn’t take no for an answer I said look I have a sick kid we just got back into town NO! And shut the door! Plz do not keep coming to my door asking me why I didn’t want to renew my contract. None of your GD business why. And now they def lost a customer. I don’t like that.UPDATE CALLED THEM AND WAS ON HOLD FOR 15 minutes oh so they can’t answer the phone but have no problem sending guys to your door. How ironic huh 🤔
The person that treated our home, Marco, was very professional and very knowledgeable. I recommend this company, especially the service man. Our family thanks you Mr. Marco for your professionalism and customer service.
Adrian came out and serviced my home today. He was very polite and knowledgeable on everything needed to complete my service. They even give a free return visit if not satisfied.
Lorenzo arrived on time and explained in detail everything that he was going to check for. After inspecting he informed me that my garden was playing host to a lot of the ants that were taking over. He explained how the treatment worked and was just an overall friendly individual.
Brandon G and his partner stopped by our house in Spring and did a great job at explaining the products they used. They were friendly and professional. I would recommend them to anyone.
NOT CUSTOMER CENTRIC - I am very disappointed with my recent interaction and will never refer anyone to this company. I contacted customer service to discontinue my quarterly service and was informed I had not completed the 1 year agreement and would owe $160 to discontinue the service even though they do not service the area in which I am moving to. This just seems to be a very poor customer centric business model. Lesson learned I will never refer them to anyone.
Adrian did an awesome job very nice, and polite gentleman kept me up to date when he was on his way. Would appreciate it if you could send Adrian to my next appointment
Love this company. They always come out when we need them. Sampson was very nice and on time. He took care of the issues that we had with ants. Thank you!
Adrian came out to service our house, he was very prompt and professional. He explained what he was going to do and set out to do just that. While this is the first time serving our house, I look forward to the results that will follow.
Duane the tech was really knowledgeable about the product he used inside and outside the house. Made sure he covered all angles and answers politely to all are questions. Would prefer him back for our next services.
Adrian texted his arrival time this morning and he was prompt, polite, and efficient. The service seems to be working as I hoped to minimize bugs in the yard. I am satisfied so far. Thank you Adrian for your help.
Tevin serviced our home today and did a great job. Timely and professional. Used shoe covers while in the home. Recommend 100%
Les convinced me to switch from Aptive lowering my annual bills and Justin followed through the same day with the initial service. Both were exceptionally professional, received text notification before service, and Kindred delivered on a more comprehensive service than my previous contract.
Terrence was here on time today and did a great job. He was respectful and patient with my big dog. Kindred has been a wise investment for me.
Jeremy alerted me prior to his arrival and was very thorough and very polite. He even alerted me of wasps nest that he removed while conducting his service! Great Tech you have!!
Jordan and Carl were very professional and efficient. The were very friendly and polite as well.. big asset to the Kindred team.. Bravo for these two guys!!
Charles was very professional, knowledgeable, and he answered all of my questions. He did a thorough job spraying inside and out and also exterminated a wasp nest. I’m glad I chose Kindred. Thanks!!
Marco and Cat Daddy were the coolest and most professional guys ever. They made sure all the bugs hideouts were covered and sprayed. Send them back specifically!!!
Today was my follow up service, and just like before, I had a great experience. Thank you to Jeremy, you were professional, knowledgeable and just pleasant to work with. Great servuce!
Been using kindred pest control for about a year now and they get the job done. Sabria came for our scheduled treatment and was courteous, professional and did great today! Would definitely recommend them.
Edd and Isaiah was awesome. Very knowledgeable on pest and how to control them. I believe I ask million and one questions. Edd and Isaiah answered all of my questions. Very professional in every way.
They are charging me for service not rendered… they send out techs when they want! first I told them I was not available that day and the tech claimed he completed the service. No one was home so he did not service the inside of my house nor the back yard. They will not make it right and now sending me bills with late fees… they are the worst! Do not use them, they are after your money and don’t care about customer service or customer satisfaction!
I had to update my review since I was not the one who actually entered it. After the techinician got finished with the first service, they asked for my phone and entered their own review. Oddest business practice Ive ever experienced. Also mildly overpriced compared to all the other competition, I am paying $114 a quarter. Other than that, everything has been ok thus far.
I enjoyed DeMarco’s service! I get routine sprays for my house and it’s just great! I even referred my mom and she liked his service too!
Adrian was very knowledgeable he answer all my questions. He was able to work with my schedule.I hope to see good results after ant 🐜 treatment.Thanks Adrian
Do not believe the 4.5+ star ratings on google. I am not sure if they use some program to keep it over 4.5+. These guys are the worst pest control i ever had. The sales person - Mason - says all kinds of lies about their service inorder to get your business. But what they perform is not even 10% of what they say they perform. This is a total ripoff company. So cleverly they didnt have a trial option. So once you signup based on their lies, you are done and stuck with their one year contract. If you decide to cancel, they will add a hefty fine (close to $300).The service guys do not perform all the services per the agreement but just say that they have instructions to perform very basic pest spray treatment (interior & exterior) in their memo. Same thing continued even i after i called the customer service and instructed them specifically to add everything on my service memo. Their service guys are rude and intimidating.To be honest, this $100+ each time for basic interior & exterior spray treatment doesnt really worth it. you can DYI with better product for just 1/4 of what you pay them.BEWARE!!! Try to stay away from these people. Your current provider could never be worse than these people in any sense.
Ed was on time and texted beforehand with an eta, which is always appreciated.The team was clear and quick, respectful of the house and where they can go and whatnot.Will update as time goes on and with each quarterly service…
They will come into my neighborhood at late hours and knock until you open the door...no matter if you are sick in bed and recovering. Other times Ive said Im not interested politely or eating dinner and wont leave until I close the door on them. A company this inconsiderate is not one I would trust is really looking out for their customers. Im not one to usually leave reviews but this experience deserves one.
Jada told me to give her my phone to add a review. I was confuse bcs I’m suppose to write a review. She came in at 7:30 my appointment was btw 5-7 pm she showed at 7:30. She sprayed for the ants, and gave me something for the ants on the windows. Everything was fine until she write her own review???? Never happened before!!
Michael VeAn was extremely Professional & knew about the product servicing, and Problem. Courteous & responsive. My husband & I felt comfortable with the service.
This place is the worst place ever. The guy that came out and sold me there lame service said they clean all the debris they kill even kill mosquitoes. That shouldve been my sign there but no I didnt see it till later. The 1st visit they were there less 5 minutes knocked on door I came out said they were done. Look above my head on porch big wasp nest. Really. I tell them I am not liking the service I want to cancel they tell me they are going to charge ridiculous amount did Still dealing with them. Yard full of ants so is house even got frogs. They tell me the just came out. Whatever they forgot their ants. And frogs this place by far the worst I have ever seen. They should be paying me for the money and time and frustrations that I am out. This place sucks.
My service technician Adrian went above and beyond today. I have a 24 ft plus patio ceiling in my backyard and it had a ton of moth nest and spider webs which were too high for me to reach. I asked Adrian if he could sweep them down and less than 10 mins later he had completed the entire 700 sqft patio roof and the 500 sqft pergula roof next to it. He did all of this in 107 degree temp. Talk about professional and dedication to his job. This young man is a hard worker and you would be lucky if he serviced your home.
Jordan did an awesome job. Quick and easy application and very friendly personality. I would highly recommend the services.
Thank you Sir Justin, you did an amazing job taking care of the pest residing my home. I’ve been living in paranoia of bug activity increasing in my backyard, however with your efforts and charisma I may live free of these pesticides.
I really wanted to like Kindred. It is all false promises. Landen came door to door and we spoke for probably 30 minutes about their services and he promised me they would take care of me and do everything including: spray everywhere for mosquitos, refill the bait stations from my previous pest control company, put traps in my attic, and dust the eves of my home, all while being just slightly more expensive then my current company.They failed miserably. They were using the sales technique of that they are going to be in the area and offering a discount. Which I understand the tactic good for them. However, their technician didnt show during the appointment time. I was told if hes running late then I would get a call text or email. I got none. I texted Landen and he immediately got the technician to come over and started performing the service. However, the technician knew nothing of the promises that Landen had made. He did not ask about the bait boxes, he did not ask about the glue traps in the attic. And when I brought it up, he asked me for bait to use.I then went to check and the traps were untouched, the eves had tons of cobwebs, and the traps in my attic were doing absolutely nothing. I called them to have them come redo what they said they were going to do. I also alerted Landen to these issues which he apologized profusely and said they would make it right.Come Saturday, they once again did not show, no notification whatsoever. Of course the office is closed when I called so I left a voicemail. Come the next business day, no answer to my voicemail, they just picked a new time for them to come to my house.I called and got my contract cancelled. Absolute waste of $50 and two Saturdays. Avoid at all cost. I will be going back to Bugco.The only saving grace is Landen and the ladies on the phone in the office were very nice and pleasant to deal with.
Todays tech was Trey. Super friendly and did a great job. Listened and addressed my concerns. Hope to see him next quarter!
Brian was great. Took the time to explain the process and addressed all my needs. We also made a plan for the next visit before he left.
This is a shame company. Sales person promises for excellent and multiple services but in reality they dont provide half of them. It is hard to believe that one guy completed ~6,000 Sqft garden area (front and back) in 10 minutes and claims that he performs following servicesOuter walls - 3 feet up and on groundWeep Holes in wallsAttic Spray:- Didnt spray into attic.Mosquito Spray :- Never sprayedWasp Spray:- They are out of stock and may cover in next visitI called multiple times to address the concerns with president Levy but all goes to vain and he didnt attend the call.This company is bunch of crooks and liars, so keep away.
Had i guy come out by the of Jordan who was very y professional and knowledgeable. He checked everything. And provided me different time he can come back to make sure the pesticide is working.
Terrence was great! On time, punctual, explained the process and exactly what he did. Very pleased with his and all of Kindreds Services!
Thomas was amazing! He messaged me to let me know he was coming ahead of time and was very nice and professional when getting the job done!
Remodeling an older home was bringing in unwanted pests. Thomas was very knowledgeable, friendly, and on time. Prices are quite reasonable since inside and yard are covered
Thomas W came out at the time expected. We walked through what he was going to do. He was extremely friendly and courteous. Highly recommend.
Carl came in and took great care of us. He took care of the outside and inside quickly and professionally! Definitely would recommend!
From sales showing up on July 4th to our first service. Not impressed with this company. After my first service this is what I was left with. No spray in my weep holes, spider eggs, and barely sprayed my interior with spray, and didn’t touch the garage. Never again.
Jordan today was excellent and thank you for having him as a employee and. very great lister and kind and please to comply with and looking forward to seeing him doing our service again !!thank you very much
Michael VeAn serviced my home today. He was very responsive and polite. He explained the process in detail. He even helped with the wasp nest outside my home.
Valentin was very professional and knowledgeable in his work. He went over and beyond to make sure that I was satisfied with the treatment.
Thomas was great and very professional. He reviewed everything with me and before he began to treat my home he asked me to identify areas of concern so that he could make a note to treat and exam those areas.
We had an appointment scheduled between 5 and 7pm. Nobody showed up nobody called about rescheduling or being late. I called the office and get a recording and no returned calls. Very disappointed and will not be using them again.
Terrance came by for my quarterly treatment, and as always he was very polite and knowledgeable about the services provided. Did an outstanding job.
This is my 2nd treatment with Kindred, Terrence was very polite and professional while administering the treatment, so far no issues but probably will need to see in the long term if the pest control improves.
Jordan came to do our initial service. He was very informative and thorough during the process. Highly recommend
Charles M came by on short notice and he was very efficient. He was professional and courteous. Thank you for the awesome service!
Ivan was my technician for my initial service today. He was professional, quick, thorough, and knowledgeable. My first service was very good.
Lorenzo was very knowledgeable and courteous. Looking forward to seeing him again on my next treatment.
Conan and Mike came out to do my initial service alms they were super professional and finished extremely quick! Great service!
Samson came out today to spray he was amazing super nice guy quick with his job he made sure he gave us an excellent spray today.Thank you Samson and Kindred Pest.Amazing quality as always!!
I recently switch this company from Home team pest defense, and this guy starts amazing, i have many spiders issue plus other creatures on my patio for a while and home team did not find solutions even they did not know small black things over my patio after switch this company with their initial service , Dominick came honestly did not have high expectations but once i addresses the problem without seeing even he said those are spiders nests then treat all patio, and able to get rid of all spiders so thumbs up for me 5 starts job, seems i found my pest control here - so far so good thanks for Dominic and Kindred Pest control..
Adrian arrived early approved with my schedule and was very professional. He explained what he would be doing and was very professional. I would recommend them!!
Got a chance to work with this pest control team. And got my house sprayed. Ed was my exterminator and he was thorough and professional! Looking forward to working with this company!
My technician Justin was amazing. He was thorough and patient with me and my concerns as a first time customer.
We had Adrian deliver the service and he did a great job covering all areas both inside and outside including weep holes. Very professional and knowledgeable.
Michael VeAn From Kindred Pest Contol was Very Pleasant and Did a great job he was very patient with all of my questions and was not only quick but did a very thorough job we will definitely stay with this company , I highly recommend it!
Terrence was very polite and on time. He did a thorough job. Very pleased with our service.
Michael VeAn exterminated the perimeter of my house and my lawn.Michael laid out the plan for treatment. Great guys and great product. Highly recommend.
Mr Trey has the best professional attitude and hes also he has so much accuracy when it comes to the eliminating my pest he has made my life much more better without pest around my house he is the future of pest control thank you to the corporation Kendred for an employee that provides that much professionality at all times.... thank you
I had an appointment this past Saturday and waited for additional 2 hours for someone to show up and they never did, so I called on Tuesday to see why and they said that the guy was behind so they rescheduled me and gave me an extra $30 for the inconvenience and tevin came out today and did a very nice job. I am well please With this company.
Adrian was great, he was very thorough both inside and outside. You could tell he actually wanted to do a good job.
Your salesman has been actively soliciting in a no soliciting allowed subdivision and HOA for at least 2 weeks. He has been told to leave. He does not. He has been confronted by at least 2 visits from the local sheriff as he is trespassing on our property to solicit his services. This is disrespectful of communities and their standards. Will never do business with this service.
I feel as if Sabria with kindred pest control did a thorough job at exterminating my home and my yard. She did not rush she talked with me and explained what she was doing and what each product was used for today I am pleased I can only hope and pray that I will be pleased a month from today. Thanks so much Kindred pest control and a shout out to Sabria.
Adrian was on time, professional and I courteous. He did a great job and made sure he captured everything.
Lorenzo did a great job I would love for him to come spray my house everytime. Friendly on time and does a great job thanks Lorenzo 💯💪🏾🔥
Terrance did an amazing job, explained everything he did and was very professional. I highly recommended him if you can choose your technitian.
Tevin was my inspection guy today and he was very observant and even suggested some great advice. I appreciate the input and his courteous behavior
Marco and Fred were prompt and did a great job with extermination inside and outside the house! Highly recommended.
Adrian came out and performed the extermination. He was on time explained all that he was doing and was very professional. I highly recommend their services.
Tony was excellent. Provided great service, was earlier than originally scheduled and was extremely professional. Definitely recommend Kindred
Michael VeAn services my house for Kindred Pest Control. He is very professional. He texted me reminding me the day of and 30 minutes before he arrived.
Thomas was very friendly and explained to us what he was going to do for the house. He also answered our questions and was very professional. Thank you for your service.
Michael Vean serviced our house and yard. He was very professional and courteous. Hope to see him again.
Marco was kind and personable. He brought Jared along to assist and both seemed very trustworthy with gracious countenances.
Devante did an awesome job and went above and beyond expected treatment and even helped me take out a couple wasps nests.
Adrian was great! Hit all of our areas we needed! Hope he’s the guy that always comes for our service! A++++
Trey was our technician, he arrived during the scheduled time and was courteous and professional. Great job!
Tony Nicolas came to do a reservice today. He exterminated our wasp nest AB’s did a general retreatment. I was very pleased with the services.
Sabina was on time and very thorough with her inspection and spraying of the entire property. She asked questions and was attentive to our issues.
Awesome service, Trey was great, showed up early and provided good service. Nice guy to talk and have a conversation with while he worked.
Thomas and Gabriel were great. Very professional, let me know when they were in their way and on time. Couldn’t ask for more.
One of their door-to-door sales people menaced my wife when he attempted to get her to buy kindred services. I am filing a police report and will seek to legally bar this company from going door-to-door in my neighborhood. If you see their sales people in your neighborhood be prepared to defend yourself
Charles and Devante were on time and respectful of my property. They did a great job!
I definitely need Jada Sims on my next visit! She was extremely professional, knowledgeable, and helpful! Thank you.
Damian took care of us real quick, took him about like 4 mins to get the whole yard back and front, quick and easy, really appreciate him.
Adrian was very friendly, professional and attentive. He was on time and did an awesome job. Thanks
Mr. Terrance from kindred pest control did a awesome job treating myhome. He made sure he hit every corner in my property. Thank you Terrace
Justin was very informative and professional about the service. I appreciate his good spirit and timliness as well.
I had Adrian come in and do a quarterly inspection. He was extremely respectful and professional. Overall, great service.
No means no. If I’m not interested in your services when you knock on my door please keep going. I don’t typically like to shut the door in people’s face but when I say there’s nothing you can say to make me change companies and you keep talking…
Kindred Pest Control has helped us eliminate any concern about insects in or around our home. Sabrina who is friendly and professional treated our home and yard today. We recommend Kindred. Thank you!
Jordan and Trey did a great job with our service and were very helpful during their time.
Jordan and Jada were very nice and did a good job. Thanks Kindred for having such great people.
Jordan with kindred did an outstanding job taking care of our home. I highly recommend their service!
Adrian provided excellent service! He was prompt and addressed all my concerns. He was also very helpful!
Trey is awesome, he communicated well with me and when he didn’t know where to go I explained over the phone he was very kind and patient. Thank you Trey!
Tevin, he was very professional, punctual, and answered every question I had . I recommend their services. It does work and I have seen a decrease in spider and bug activity.
Trey the technician was friendly and cordial. He asked if prior service went well. Completed the work and thanked us for the business.
Door to door salesman ignored No Solicitors sign, came after 8pm, and when I said no he got annoyed and walked across the lawn instead of the driveway. Never going to even consider using this business.
I love the service that is provided. Today Marco, Corry, and Fred came by and address every concern I had. I really appreciate that guys!
Just had great service from Kindred, courtesy of Michael VeAn. He called with an accurate ETA and then performed the service quickly and professionally. Thanks, Michael!
Tevin was the tech and he is a great guy very patient and professional. 10/10 would recommend.
Trey was our tech and he did a great job servicing our home!! Very friendly and helpful!
Terrance Garnett , came and was very professional and kind . Was on time and took his time do what was needed . Great job by him !!
Trey was very professional. Took the time to listen to all my concerns and addressed them all. Very happy I called kindred.
Great service and professionalism. Jeremy was very friendly and did an excellent job treating our home.
On time and courteous. Charles was very helpful. Looking forward to a long business relationship with Kindred.
Trey was very delicate on his work performance. Very pleased with his personality and knowledge of Pest control
Non stop salesman at our door. Yes we have “no soliciting” signs.We have a pest control company and this has been expressed to the last three guys who came knocking.They can’t beat our rate but still can’t take the hint.
Adrian was awesome. He was prompt and professional. I would definitely recommend this company.
Antonio R. did our initial pest control session at the house. He was extremely thorough with spraying, was very knowledgeable, and was so nice! He did such a great job and helped me understand what all he did to the house, front yard, and back yard. My family loves Kindred! I highly recommend!
Brandon G - great service! Had them at my old house and never had an issue. Moved into a new house and noticed bug issues on move in. Called Kindred to get service transferred and after the first treatment and a repeat treatment or two we are back to having no issues for 6 months. Staff is always friendly and if you see anything between quarterly treatments they come back out at no charge.
Eric and Austin were wonderful today. They arrived a little early and was able to wait until I got home. They helped treat all my needs and we’re even very playful with my pets. Great guys would love to have them service again.
Always prompt and professional with great communication. Walter came by today after reaching and letting me know he could come early. That worked out great because we had another commitment move up on our schedule. Walter was courteous and asked great questions about our pest control needs. Again, great communication and service!
Adrian was awesome. Super nice and helpful. Gave me some best practices as a newbie to Texas.
Tony was very professional and knocked out the wasps that were causing issues at my home. Glad to have made the switch to Kindred!
Charles was running ahead of schedule today and was able to complete my pest control service very quickly and efficiently!
Best pest control service I have used in Houston. They are always on time and Charles is very professional.
Both Michael VeAn and Jamal came out and took care of us today. They were very professional and thorough. When we asked for special care with certain areas, they were very accommodating! Weve used Kindred for over a year now and have been very pleased with the results.
They have very good service and Damian was very respectful and left out everything I asked him to he made sure everything was done before he left and very good service
Sending people out knocking on doors at 9:00 at night! In what world is that appropriate? My kids were sleeping & I really do not appreciate this.
Total reviews rating 4.9
199 Reviews for Kindred Pest Control 2023:
Review №1
2022-07-23This company is very unprofessional from the beginning we’ve had problems. They come to your house to sell their services and they didn’t do anything they said they would. They came out to reservice and still didn’t do what they said they would. Owner said to give them another chance after we found a company that would do what we asked. They set up an appointment for July 2 I got a text they would be out between 8:15 and 10:15 and no one ever showed. I called office said they were closed. I texted owner no answer. I texted and called owners sister she responded but after I told her no one was at my house yet as of noon no response! I’ll attach the photos of what my house looked like after they came out and serviced and it’s worse than what the pictures show!Update:As of 07/23 I have made several calls and messages to cancel my service and no one has reached out as of today. The owners sister has called to apologize but no one from the office has answered the phone or reached out. I was told they have new people working that don’t know what they are doing then she told me they all got Covid so I don’t know. They don’t know how to run a business.
Review №2
2022-05-27Charles M. was on time and very professional. He showed ownership of his work and respected our private space. He asked the right questions to determine our needs coupled with the expected service. I was quite surprised that this was his first week as his overall temperament led me to believe that he was working for the company for a while. Ultra respectful as he called me sir during the entire visit.... Charles ended the service with the appropriate reminders for my pets, what to expect after the service, and noted that I can call if we have any issues. If Charles is a reflection of Kindred, then it must be a great company..... Signed, Satisfied Customer...
Review №3
2022-08-03Damage was done to my home the 2nd treatment. Since a week ago I’ve been calling , sent email with pics , text, and submitted to their website. Management still hasn’t contacted me. Tech very thorough, but damage was done to my home while removing a wasp nest. Even if the company won’t reimburse me , at least acknowledge my complaint, and try to accommodate me in some way. Very disappointed.
Review №4
2022-07-31Kindred came out earlier in the week to tell us of their services and we decided to give them a try. Trey Hicks was our service provider and was as knowledgeable as he was on time. He thoroughly went throughout the entire house and made sure to see if there was anything specific we’d seen and wanted to treat. He then went outside covering the entire perimeter as well as the garage informing us of what to expect next.He was very professional and careful to ensure he protected our privacy by asking if any rooms were off limits.We are excited to see how well the service will be in the coming months. We do not have any major bug concerns but enjoy the comfort in knowing we have a great company providing great service
Review №5
2022-07-07My home was treated by technicians Conan and Jada and I was beyond pleased with their work. They were very kind, punctual, organized, respectful, and they got the job done very quickly. The process was painless and I loved that I was still able to get things done in my home while they worked. Overall, I had a great experience working with them and their professionalism was top tier! Highly recommended with phenomenal technicians and service!
Review №6
2022-05-26Cool sign up rep, cant remember her name. Spanish Chica with a lovely demeanor, explained the process well. Brian showed up on time the next morning, gave us recommendations and completed service with a smile. Very thorough, felt very comfortable with the process even though a stranger showed up at my door, she made us feel comfortable and not sold to. Brian wrapped it up with excellent customer service, in these times as hard as it is to let randoms in your home he showed respect, explained the process and tip toed room to room with no issues. Outside work was done well before I could mention the issues. From what I witnessed, the staff is a professional, knowledgeable team to get the job done. We appreciate professional service as a business owners. Check pest control off the list when you hire Kindred, best of luck!
Review №7
2022-08-10Jeremy came to our house this evening to spray our yard for ants, and I am very pleased! This courteous young man actually read the sign on the doorbell that says “babies napping please don’t ring bell.” Most people just ignore the sign, but he read it and was respectful and understanding. I truly appreciate that. In addition, he was very nice and responsive through text leading up to the appointment, and then was very polite when he arrived, even though it was late in the evening and I’m sure he was ready to end the day. All in all, my wife and I are both very pleased and will recommend him to anyone.
Review №8
2022-07-12Tony was an amazing help. He came in, was very quick yet thorough. He made sure to ask of any trouble spots and wanted to ensure we had the best care. We have had issues with consistency with pest control companies, however, Kindred is the best. We will continue to use them and are so happy they stopped by.
Review №9
2022-08-10Jeremy did a great job treating both inside and outside our home. He was thorough and made sure to go through all of the rooms and spaces in my home. Very respectful and professional. If you can, I would ask for Jeremy to be the tech to come out to your home.
Review №10
2022-06-13I completed my last service and cancelled my contract for future services after completing the contractual agreement. However my last service done was not up to the mark and upon requesting a reservice to ensure no bugs and ants , i was told since I cancelled my account so they cannot help me. So the service I paid for has no warranty just coz I am no longer under contract.