Delivery
Yes
Lake City Investment, Pre-Owned Car Dealer in Denton
Categories
Location on the map
Denton, Denton County, Texas, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 940-246-2080
Site: https://www.lakecityinvestmentde...
Site: https://www.lakecityinvestmentde...
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:10AM–6PM
- Sunday:Closed
Lake City Investment, Pre-Owned Car Dealer in other cities:
Comments (97)
I love this place. They were nice & process was everything! Plus I got my dream car
This is a good place if you trying to get a car. Katty help me received a car today and they work with you. Recommend that you come here.
Very quick and easy deal katty made sure I got the car I wanted with a perfect deal 10/10 would recommend to shop with them !
Great and easy to work with. Katty was a big help and communicated excellent with me to get me into the car I wanted!!!!
Stay away....talked over phone within 15 minutes had my app and all documents to them...2 days later and they keep saying were really busy..so putting this customer on the shelf and helping other people supposedly while calling me boss and telling.me on 4 different texts im.going to have my manager look at it now...stay away people... im.glad I didnt buy here..good thing I have a car and was just needing a second so no rush...thank god
Katty helped me a lot and is very helpful. Was very patient and understanding. 5 out 5 stars well deserved
Great cars and good prices! Julieta is the best sales person over there, make sure you ask for her if looking for a vehicle.
Ruben at Lake City Investments helped me get into the vehicle I wanted and also gave me a excellent deal. Anybody looking to get a vehicle with great prices holla at my man Ruben he will get you right!!!
My girlfriend got a car here, she really like the vehicle and the process was fast, Kathy was great and very professional, I will be sending more people in.
Kathy and Abel was really awesome it was a very quick process this is my second vehicle at Lake City Investments and I highly recommend them
Horrible from the moment you walk in door I got a Ford Edge in January here it is may and the engine has went out on truck no communication at all no customer service poor quality I will ware you dDO NOT use this place they don’t care about anything but a payment anytime a engine go out on a car Carlot normally have coverage I know I signed a paper for that but they said I don’t have warranty but just want to let the next person know DO NOT USE THIS CARLOT
Katty Was very helpful, customer service was great during the whole process. Will definitely recommend friends to come here
Worst experience ever, dont bother the people there at lunch time, on weekdays. Clueless, they will not hesitate on splitting your payment in 2 for in house insurance without notification, putting you behind little by little. Replaced this AC compressor which put me behind for a min, always in contact with Gaby, I paid around 3/4 of this note, yes with all the justifications necessary came and stole it, 9 thousands and some change plus late fees on top of late fees charged and left me empty handed, I would never recommend this modern gangsters, unfortunately they will get away until some kind of law stop em from stealing your car rather than work with you. Ladrones y canallas sin verguenzas, I never intended other than finished the loan, bunch of thiefs.
This place is very unprofessional they sold me a car that had problems and didn’t tell me about it also the car did not pass inspection Katy never told me prices about the car I don’t recommend this place at all they take for ever to answer when there’s a problem
Very bad service they send you to everyone to talk to about your vehicle but the right person!!
We drove by this lot and noticed some cargo vans. We decided to drop in and Iris was fast to attend to us. She was fantastic. We had our own financing for our business so she stayed in contact with us through out the entire process and made our lives easy. There was an incident that happened but the team and Iris handled it like true professionals. They will have our future business for sure!
Thank you katty for helping me getting into a car. It was a great experience working with you!
I went in the beginning of Jan, 2021 to purchase a vehicle everything went well in the beginning they have inside insurance which was to high and it only cover their car so on the second day..I went purchase my own insurance which was full-coverd so. I had full coverage for six months than after for a couple of months. I Liability which is the Law in Texas then ever time. I called in to make car payment they would ask me about my insurance and finally told me. I need to add them as a lien holderI had emailed them all my insurance information but the staff is very unprofessional always come off with an attitude do not purchase a vehicle from this place they give you the run around if you have a issues with anything so. Im going to report this place BBB and the Insurance Beuro also they pick up the vehicle because they said. I didnt have full coverage and. I sent through email to show. I had full coverage and
DO NOT BUY FROM THESE SHYLOCKS. I would rate zero stars if possible. My son bought here. I tried to talk him out of it. The car was advertised for $14K, very high for the mileage on the vehicle. We get there and its $17K because hes not paying cash. They set him up with a $200+ payment every two weeks. This is a kid with no credit and a food delivery job. He (naturally) got behind in the payments but was in communication with them and getting it caught up. They failed to apply his payments to the oldest past due amount, then one day after he made a payment, repod the car for payments being too far behind.Their MO:1. Grossly over-charge.2. Bait and switch.3. Set you up to fail with unrealistic payments.4. Misapply your payment.5. Repo the car.
Katty made my experience easy and quick! Very friendly atmosphere!
Awesome ppl to work with, n didnt have to put much down. If yall need referral I am here
Katty was great, awesome service
Great experience!!!!! Super easy in and out and very satisfied! Catalina is the best ask for her!
I want to start out by saying I appreciate them to much and my situation was totally different. They drove from Denton Texas to Mesquite Texas 45mins - 1Hour with traffic to pick me up and drove me bck to the Denton location to get me a car. It was shocking to me because most car dealerships wouldn’t have did that. I appreciate them so much for that. My sales person yasmin was good we compared two cares together she told me the pros and cons to them. They didn’t force me to just buy anything they wanted to make sure I was very happy with the car. I truly appreciate them I got a 2018 Chevy Malibu from them with very low miles. And one more thing she was texting me at 11pm-1am to make sure I got approved so again thank you and I will be shopping again
Camyla is very professional, i was able to get in and out fully satisfied 100%. She made sure i was able to get the vehicle i wanted and greeted everyone that was with me in a kind gesture way. I would definitely recommend all those in who i am acquainted with to do business with her. Thanks Camyla
Best place in town to purchase a vehicle. Ruben and Julieta are awesome, so is Gabby.
For a first time buyer I really was impressed and loved this place! Abel, JD and Camyla really helped me look for my dream car and made the process really easy and affordable. I highly recommend this place!❤️❤️
This place is awesome! I bought my Audi A4 in literally 45 minuets and it runs like a champ. I highly recommend this car dealership to anyone looking for a vehicle. Ask for Camyla she is very good to work with.
Great inventory of cars off of multiple lots. Service is great. Great for cash deals and they offer deals for finance.
They will give you a car at a price.. They lie and dont tell you upfront about your contract. Please read it and ask questions before you sign. Do not get the insurance through them its a waste of money. Do not get a car from them you will regret it.
I would not recommend this dealership unless you have the cash to buy it outright. They are sneaky, deceitful and have no morals.That being said, I have no problem with Carlos he is kind and, honest. However the finance department charges almost $10,000 just to finance you. The price listed on the website is fraudulent and they do not tell you that it is the cash price. Just go somewhere else who does buy here pay here. These people are taking advantage of low credit individuals.
I went there with every intention of purchasing a vehicle, but when I arrived the vehicle didnt match the description in the ad. I asked for a cash price for 2 other vehicles and we walk into the office and the salesman (Carlos?) looks up the price and responds with financing for the cars, which I did not ask for. I then asked why did he offer that info when I specifically asked for the cash price. He responded that 90% of the people that come in require financing. I responded, What is the criteria to be in the 10%? I am so sick of this negative and extremely biased retail perception of the black community. What is worse is that it didnt resonate fully with another salesman and the finance person. One excuse i received was that he was new. I took this as his actions were condoned. Most will not understand the insensitivity of being judged this way or the anger it creates when you work extremely hard to overcome this type of experience, only to have it surface as if your efforts to be excluded from this perception were in vain. Dont waste your time here.
She’s was very helpful with finding me what I was looking for!
Russ the salesperson and Ms. Iris were the greatest people ever! It didn’t take forever and they DID NOT try to take advantage of me! I would definitely recommend them to anyone. Come get your car needs from them. Awesome reliable cars.
Catty was superior , I was in and out within 1.5 hours , and got exactly what I wanted , with low credit !!!
Not worth the headache to tell you the truth. Went to the dealership spoke with Iris she was great dealt with the Finance manager Abel everything was great, we were told financing was approved bought insurance and left with the car. Fast forward for a month now have been going back and forth with the bank Abel and Iris needing more information and being told the loan didn’t get approved. The cane and repoed the car in the middle of the night with no warning. I then called them both trying to figure out what was going on and then just asked for my down payment back and got screamed at by Iris saying “you won’t get your money back” and left on “read” by Abel. It’s a scam. SCAM. And very illegal. Will be contacting Denton County Tax office to report them as it is illegal to not repay down payments back. Don’t waste your time or peace dealing with them.
This place is the epitome of what gives car salesmen and dealerships a bad name. Please save yourself some time and money by going somewhere else.I recently got in touch with Russ the car salesmen for Lake City investments by email/phone. We negotiated a price before I went to check the vehicle since I would be driving out from Houston, Texas to their location in Dallas.Before going I made sure to check the carfax and carefully look at all the pictures to make sure this is the one. Please tell me why, as soon as I get there THE ABSOLUTELY FIRST THING I NOTICE IS the passenger side roof is completely dented and damaged in and it is leaking water on the inside exactly where the damage is.They claimed that they had absolutely no idea that there was a dent and damage on the roof or aware of any type of leak. I find that extremely hard to believe as they posted 360 degrees of pictures of the Van and not one showed the extremely noticeable dent. These people knew I was coming all the way up there to check the vehicle from Houston, Texas. They could have told me about it before.Two people from the dealership, a lady who i didn’t catch her name and the finance guy Abel said the leak inside just needed to be patched and that the leak wasn’t due to the damage that’s on the roof.... my question was how is there a leak exactly where there is damage on the roof and how is it not caused by the damage of the roof? Why is there a leak at all? They had no answer. The lady then tried to offer $1,000 off the agreed price for the damages that were there and that they would patch the leak.Three intelligent people at a car dealership stood there and looked me in the eye and said they didn’t notice the dent and that the leak on the inside wasn’t due to the damage on the roof of vehicle...If you’re thinking about purchasing a vehicle here, you will have one less headache by going somewhere else. These people will lie to you, try to cheat you and try to take advantage of you.
Great experience buying cars at Lake city investments! I just made my second purchaseAnd once Again Iris Sandoval helped us really well!Really excited with both of our vehicles!Thank you Iris! Thank you lake city!
Katty Salazar gave me excellent serviceHighly recommended
I have noticed on Car Gurus they post vehicles as having higher trim package than what the vehicle they are selling actually is. This causes the vehicle to have a better deal rating by CarGurus but is misleading. Automatically shows dishonesty. I will continue my F250 search elsewhere.
Very fast and efficient... knew what I wanted came in drop money and received my truck... they didn’t try to redirect me and tell me what they thought I should have...that’s what I liked the most.. And CAMYLA was very great
I recently went to put a down payment for a car with someone at Lake City Investment. The lady at the front desk was very unprofessional. She stared at me the whole time while my HUSBAND is making the deal with them. And when she finally did say something to me it was “ you have big hands”. Very unprofessional and could be considered rude to some. I had thought about purchasing a vehicle thru them but no.. not with her unprofessional ways.
The process is fast!Customer service is great, Camyla Silva was my sales person and she made the process very easy.Buy here is worth!
Predatory Lenders Stay AwayTried to sell me and my girl test drove a 2012 Gmc with a bad transmission. We took it for a test drive it wouldnt excelorate past 60 mph. We opted for another vehicle but the APR financing was Sky High
These people are so horrible I put 4500 on a vehicle that had so many problems was promise another vehicle to get here and be lied to by far the worst place in the world to purchase a vehicle from they only look out for they kind but god sits high and look low and karma always come around do not I repeat do not bring your your hard earned money over here they’ll get your money and handle you like trash people have family and kids to take care and messing over you is like they saying forget our families
Just bought a nice truck !!!Lupita is awsome very kind helpful by taking the time to answer all my questions her patients at its fullest.Ive have let all my friends to come check it out and mos I encourage everyone to shop here.
Not only have I been a great customer paying my payments in advance, I pay an extra 100 mthly towards principal, and Ive spent 3800 in repairs cause they dont really inspect their cars. Well today I noticed on my receipt that Im being over charged 1000 and my payment I made today wasnt applied to my account 😠😠😤😠😤😤. Keep records. Smdh
I would not ever refer anyone here again, they say when u refer someone you get 125.00 check. I’ve called this office at least 5 times asking about my referral bonus check they keep saying they will call me back. When I call back they say who did you refer again? Like we have already talked 5 times why don’t you have it documented?
Bought a vehicle from the Lewisville location and it was a great experience. I was going to go back and get another one, but from the Denton location, but when I tell you the service over there is trash!!!!!! Super unprofessional on the phone, hanging up on customers and ultimately not knowing anything about the cars they sell. I advise not to go to the Denton location if you want to purchase a vehicle
Oscar went the extra yard and was fair I got a great suv will keep giving them business!
These guys answered my prayers. I was on my way to another Dealship and decided to make a stop here. When I say they are a blessing I mean it. They also worked with me to where I left satisfied and happy. Thank you guys for being very honest and helpful .
Got 09 Lincoln three months ago no problem drives real nice sales men Julian was very nice too me and took care of me by working with my budget overall experience 5 stars!!! You should check this place out they will work with you
Definitely recommend this place! Great people with amazing attitudes. The process was super fast & they will work with your schedule. 10/10 Iris & Robert were super helpful! Give them a call today!
They have bad communication with the customers and sell broken cars
Lupita was awesome! She was very helpful in assisting me with my vehicle. I highly recommend her to anyone. Thanks again Lupita❣
I had a very good time at the dealership,Griselda was great she worked with me on all the numbers and even fixed minor things on the Camaro I bought before I took it home.She is great to work with and easy going.Russ was great to work with he took very good care of me and answered all my questions, and if he did not have the answer he would get me one right away.Over all I had a great time ..Go check them out.
This is our 2nd vehicle with them and we are very happy and satisfied with our service! Definitely recommend and will continue to bring our service! Thank you Iris!
My experience at this place was excellent respectful people positive environment I thought I was going to get turn down even with my situation but they found a way to help you get back on you feet and go home with your dream car
Be carful what you buying in this place they they sold me a Mercedes Benz with bad a transmission when I asked if I could be move into another car they ask me for another 2,000 down payment, terrible place I wouldn’t recommend it bad experience I lost the car and my money
DONT BUY A CAR THEY LIE AND STEAL DOWN PAYMENTS ,SUCKS will NEVER DO BUSINESS WITH THEM EVER26 days in my 2000 down car two year old car broke down and was told that car was sold as is no warranty its only been 26 days no help just avoiding me ti keep my down PAYMENT, now they repo my car for repairs now stating I owe another $1000/rest if down 500 1st car punt 500 so 1000 dollars due now today but I dint have car to show for, Highway robbery why some one put carpymt n down together to screw people over Dont trust them it a scam ,.y son same issue 1 mo inthe car still have not completed repairs so Im sure they will e towing away for repairs then hold his car hostage for about of repairs do car lot dosent have to pay.
Katy was awesome, totally recommend
Sales lady Lupita and her manager Iris were very friendly and professional, got me a good deal and awesome buying experience .
Lupita was very helpful and patient.positive attitude. Would recommend to others purchasing a vehicle
They were amazing, super flexible, felt like I was a family member. Ms.Lupita and Ms.Iris were amazing.
They are so friendly. It’s a great place to go look for a car.
Best dealership ever I strongly recommend them
My buddy bought a pickup truck from here , fast and friendly service !!
Great customer service They made me feel like at home
Will recommend
Bad service!
Great cars.
I was looking for a Cargo Van and when I set up my appointment to see and test drive the vehicle Ruben Ortiz went out of his way to make sure that I was taken care of. This is a small dealership that will work with your credit as long as you have the down payment required. I put down $500.00 that was refundable and was refunded to me. I do still plan on buying from him when I have plans for my other vehicle.
Good fast attention and with a lot of quality in the work, it does not matter the credit you have, you take your car. I am very happy with agent Katy who helped me with my new car.
Very good and great attention, thank you for your attention ...
Excellent service, katty helped me throughout the process to be approved for my new truck. Very friendly, I recommend it 100%
Estubo bien el trato gracias por darle la oportunidad para el créditoKatty muy recomendada la vendedora
Julieta touched me, excellent seller, I found the car I wanted, very good service and everything very fast
Katy is sensational excellent work the truth and high quality cars I am satisfied with all the services 🥰
I really liked the service, Katy is very friendly and I left with a good, nice and cheap car
Very good friendly reliable service and very fast I recommend Katy very professional advice of the best you will not regret the service
Excellent service from Katty and they also offered us a guarantee.
They sell the cars at high prices. and with many miles. we Latinos out of necessity grab them. But they want to steal more from you than they do. They want to be charging you separate insurance. even paying your own insurance. .I understand that they suck but do not give caps.
Excellent service from all the staff, especially Katy. Excellent place. Thank you.
The excellent service, the girl very happy, very happy, excellent service.
Good service they are friendly has good prices
Lupita is one of the best sellers that has touched me is intelligent, does not pressure you to try to sell, the best I recommend Al 💯 thanks to lake City investment for my Mercedes e550 couple and to lupita 😀😃
VERY GOOD SERVICE AND GOOD PRICES I RECOMMEND YOU TO LUPITA HERNANDEZ, IT IS VERY KIND AND ATTENDS.
Total reviews rating 4
97 Reviews for Lake City Investment, Pre-Owned Car Dealer 2023:
Review №1
2022-07-29Katty was very nice and helped my husbands dream come true. We bought the 2016 Dodge Charger V6 & we’re very happy with it. The experience was GREAT & we will be back to do more business with them.Katty, thank you again for all of your help & making our deal work.
Review №2
2022-04-20From the time I message Katty and Juliette on FB to the time I drove off the lot these ladies did exceptional well in taking care of me. Thank you for such warming customer service ladies and I will look forward to doing business again with you all in 6 months. Good Job!!
Review №3
2022-07-25DO NOT PURCHASE YOUR VEHICLE HERE . I waited over 7 months for my vehicle parts to arrive. I never once received a call back from any message I left. Even when I finally got a chance to speak to an actual person I was told the manager was always on vacation or not there. I was promised multiple times that they would send my parts directly to me but nothing ever happened and only got a response after many many phone calls. I finally had to visit them in person to get any progress. I had to waste time and gas to get my issue resolved. They never offered compensation for my efforts. Worst dealership. Stay away from this place.
Review №4
2022-07-07If you’re looking for a hassle free, show up and get what you want kind of dealership this one is it!! By far the best truck buying experience.. Katty your customer service is second to none.. I’m sitting here giving this review and only been here 1hr!! I will definitely be doing business here again!! Thank y’all!! 10 out of 10
Review №5
2022-07-06!!READ BEFORE YOU BUY TERRIBLE PLACE.!! I will be contacting a LAWYER! If I could give this place a 0 I would. We bought a truck there literally 2 weeks ago. It worked perfect when we drove it off the lot, now the past two weeks it takes it 10-15 minutes for the key to turn over. Today, the truck won’t even turn over. They won’t help fix it, tow it, or even check it out. THEY SELL LEMON CARS AND TRUCKS. He even tried to scam me into buying a “new car” from there as well. We will NEVER do business or recommend them to anyone. DISGUSTING! He got mad at me for telling him about it, he’s just mad they know they got caught.
Review №6
2022-05-05Had the best experience with Katty. she squeezed us in her tight schedule. stayed after closing hours to close our deal. She is nice, and amazing and i 10/10 recommend doing service with her!
Review №7
2022-03-26Katty was very exceptional! I definitely definitely recommend this place, they where very fast and easy and the process was mostly online which was super convenient! Thanks to katty I got one of my many cars that I want to build, a g37! If you see this katty, I really appreciate you and cannot thank you enough.
Review №8
2022-07-21Probably the fastest and friendliest dealership Iv ever been to!! Katty was more than enough help when it came to buying my truck! Any information I needed she helped me.
Review №9
2022-04-18I purchased my first car here and the experience was great! Katty worked with me and made the process very easy.
Review №10
2022-04-06Had a really good experience here buying a new car! Katty was really helpful and nice and the staff was great! Exited about my new vehicle!!